Hire the best Shopify Developers in Antananarivo, MG

Check out Shopify Developers in Antananarivo, MG with the skills you need for your next job.
  • $10 hourly
    I am an experienced virtual assistant with a strong customer service practice, including the processing of after-sales service e-mails, the management of customer accounts as well as as well as any administrative and commercial support tasks. With 13 years of experience in a telecommunications company and specialized coaching in virtual assistance, be reassured as to my ease in the realization of these missions. Over the years, these varied experiences have allowed me to identify the different facets of the relationship with the clientele and to manage to resolve the most delicate situations. Personally invested, I make respectfull of quality and deadlines, assets that I am committed to putting at your service for your satisfaction. My only goal is your project success. Je suis une assistante virtuelle expérimentée, dotée d'une forte pratique en service client, dont le traitement des e-mails de Service Après-vente, la gestion des comptes clients ainsi que toute tâche de support administrative et commerciale. Avec 13 ans d'expérience dans une entreprise de télécommunications et un coaching spécialisé en assistance virtuelle, soyez rassurée quant à mon aisance dans la réalisation de ces missions. Au fil des ans, ces expériences variées m'ont permis de déceler les différentes facettes de la relation avec la clientèle et d'arriver à dénouer les situations les plus délicates. Personnellement investie, je ne fais aucune impasse sur la qualité et le respect des délais, des atouts que je m'engage à mettre à votre service pour votre satisfaction. Mon seul objectif est la réussite de votre projet.
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    Customer Support
    WordPress
    Administrative Support
    AliExpress
    Product Knowledge
    Customer Satisfaction
    General Transcription
    Communications
    Customer Service
    Content Moderation
    French
    Online Chat Support
    Email Support
  • $5 hourly
    Having graduated with a bachelor's degree in computer science, I am here to work well, customer satisfaction is my first goal. With a job well done on time, I'm ready to give everything. Specializing in data entry, if you need a reliable and professional virtual assistant, I am here and pride myself on not just carrying out the task at hand but understanding the processes and investigating how these can be made more efficient with the assistance in web research and other virtual assistant services like data entry, data mining, web research,... I also have a great deal of experience with data extraction and can get the information from any website or database just in a few clicks to gather it in Excel or Google Spreadsheet I have Valuable Experience In: - Copy Pasting and data entry - Manual Typing - Internet Research - Data Mining - General Assistant Tasks - Web Research - Virtual assistance - Data entry from a large directory - Data entry from scanned files - Web research - Date sourcing - Copy typing - Data processing - web scraping - Lead generation - Data Capture - Product Integration Shopify - Anything related to Web Research and data entry Tools: - Lemlist - Notion - Henrri - Microsoft Office - ChatGpt - Shopify Data collection price: - Collect only : 0.1 usd/entry - Search: 0.15 usd/entry I will be more than happy to assist you and understand if you have a unique requirement.
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    Virtual Assistance
    Lead Generation
    Database
    Email Communication
    Data Mining
    Data Collection
    Data Scraping
    French
    Online Research
    Document Conversion
    Data Entry
    Microsoft Word
    Microsoft Excel
    Microsoft Office
  • $7 hourly
    Hello, Thank you for visiting my profile, I have 5 years of experience in accounting and management consulting. General and cost accounting, customer and supplier follow-up, invoicing, payroll management. I have a special mastery of the recovery of VAT credits, as well as everything concerning periodic returns. I offer you a service that allows you to keep your company's accounting up to date and allows you to see the situation of your supplier and customer accounts. As far as payroll management is concerned, it is a very efficient way to save time and you can concentrate on the heart of your business. My sense of responsibility and efficiency are the major assets that guarantee the quality of my service. Do not hesitate to contact me if you need more information. Bonjour, Je vous remercie d'avoir visité mon profil, j' ai 5 ans d'expérience en comptabilité et conseil en gestion. Comptabilité générale et analytique, suivie poste client et fournisseur, facturation, gestion de la paie. Je maîtrise spécialement la récupération des crédits de TVA, ainsi que tout ce qui concerne les déclarations périodiques. Je vous offre un service que vous permet de tenir la comptabilité de votre entreprise à jour et vous permet de voir la situation de vos compte fournisseur et client. Pour ce qui est la gestion de la paie, c'est un moyen très efficace pour gagner du temps et vous pouvez ainsi vous concentrer au cœur de votre activité. Mon sens de la responsabilité et mon efficacité sont les atouts majeurs qui garantissent la qualité de mon service. N'hésitez pas à me contacter si vous aviez besoin de plus d'information.
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    French
    Account Management
    Customer Support
    Human Resource Management
    Client Management
    Bookkeeping
    Bank Reconciliation
    Data Entry
    Payroll Accounting
    Accounts Receivable
  • $7 hourly
    Hello 🙂 Resourceful and multiskilled Assistant, I am a Virtual Assistant who can help you with your daily task. I am mainly specialized in customer support whether by email, or chat but also in the assistance (writing, archiving, research, ...) I have been working for an e-commerce store for over three years now. Customer satisfaction is the key element that leads to customer loyalty for your site. And I have enough experience to know the customer's requirements that gives them this satisfaction. I am open to all proposals, do not hesitate to contact me.
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    Tidio
    Etsy Listing
    Microsoft Office
    Google Docs
    Google Sheets
    BigCommerce
    Slack
    Customer Service
    Communications
    Trello
    Front
    Email Support
    Help Scout
  • $7 hourly
    🏆🏆🏆 TOP-RATED CUSTOMER SERVICE EXPERT 🏆🏆🏆 Experienced customer service professional with 7 years of expertise in email support, technical troubleshooting, and order management. Committed to ensuring customer satisfaction through effective problem resolution and building strong client relationships. Services Offered: 💻 Efficiently handling customer inquiries, complaints, and feedback 💻 Resolving technical issues and providing step-by-step guidance 💻 Managing order processing, tracking, and returns 💻 Building customer loyalty through personalized and empathetic interactions 💻 Providing training and guidance to new customer service representatives Skills: 👌 Excellent written communication skills 👌 Proficient in customer relationship management (CRM) software 👌 Strong problem-solving and decision-making abilities 👌 Active listening and empathy 👌 Multitasking and time management 👌 Attention to detail and accuracy 👌 Adaptability in fast-paced environments ✅ By leveraging my extensive experience, strong communication skills, and commitment to customer satisfaction, I am confident in my ability to deliver exceptional customer service to your clients. Contact me now to discuss how I can contribute to your business's success.
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    Freshdesk
    Order Tracking
    French
    Social Media Management
    Gorgias
    Zendesk
    Answered Ticket
    Order Fulfillment
    Order Management
    Customer Satisfaction
    Social Customer Service
    Ecommerce
    Customer Service
    Data Entry
  • $10 hourly
    Hello everyone, 😊 I'm Naomi Malala, Customer experience is more than just ensuring customer satisfaction, it's about improving brand reputation and developing your sales 📈 For you, e-commerce and dropshipper, I would like to offer you my services in order to satisfy your expectations. Je peux m'occuper des missions tels que : - Service et Support Client (Appels entrants et permanence téléphonique ainsi que la Gestion des emails et des livechat) - Gagner en terme de Litige (Paypal & Stripe) - Traitement de commande sur les outils : Shopify, Oberlo, Dsers, Ecwid, Massfulfil, Automizely, - Gerer vos commandes directement avec vos fournisseurs ou agents - Prise en charge de la modération de vos pages et vos contenus web Disponible plus de 40 heures par semaine ainsi que le weekend, mon objectif est de répondre à une demande toujours plus poussée sur la qualité. Ainsi vous proposez une offre sur-mesure, 100 % adaptable à vos besoins 💻
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    Email Communication
    Ecwid
    Customer Support
    Community Management
    Gorgias
    Ecommerce Support
    Email Support
    Order Tracking
    Freshdesk
    Zendesk
  • $8 hourly
    Moi, c'est Andrea, assistante virtuelle freelance. Méticuleuse et organisée, j’ai à cœur de mettre mes qualités et compétences aux services de mes clients. J'ai tiré rigueur, dynamisme et autonomie grâce à mes années d'expérience dans l'assistanat. ✔ Mes spécialisations • Support client en SAV • Social Media Management • Soutien administratif ✔ Mes compétences personnelles : • Polyvalente • Proactive • Attentive • Responsable • Organisée • Bonne communication orale et écrite • Bonne capacité rédactionnelle ✔ Compétences en informatiques Outils bureautiques • Microsoft Office : Word, Excel et PowerPoint (rédaction compte-rendu, rapport, facturation, présentation) • Photoshop et Canva : création de designs et de contenu publicitaire Logiciels de support client • Mailing : Gmail, Outlook • Gestion de tickets : Freshdesk, Zendesk, Help Scout, Gorgias • Plateformes e-commerce : Shopify, WooCommerce, Système.IO • Marketing d’influence : Front, Clickup, Hypoditor, Favikon, InSwip Opter pour mon service vous permettra d'optimiser l'expérience client sur votre boutique e-commerce et une satisfaction clientèle garantie. 😊 Pourquoi ne pas venir en message privé et discuter de notre future collaboration. 🤝🏼 --------------------------------------------------------------------------------------------------------------- I am Andrea, virtual assistant. Meticulous and organized, I have at heart to put my qualities and skills at the service of my clients. I have drawn rigor, dynamism and autonomy thanks to my years of experience in assisting. ✔ My specializations - Customer support - Social Media Management - Administrative support ✔ My personal skills: - Versatile - Proactive - Attentive - Responsible - Organized - Good oral and written communication - Good writing skills ✔ Computer skills Office tools - Microsoft Office: Word, Excel and PowerPoint (writing minutes, reports, invoicing, presentations) - Photoshop and Canva: creation of designs and advertising content Customer support software - Mailing: Gmail, Outlook - Ticket management: Freshdesk, Zendesk, Help Scout, Gorgias - E-commerce platforms: Shopify, WooCommerce, Système.IO - Influencer marketing: Front, Clickup, Hypoditor, Favikon, InSwip Opt for my service will help you optimize the customer experience on your e-commerce store. 😊 Why don't you come in private message and discuss our future collaboration. 🤝🏼
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    Communications
    Product Knowledge
    Multitasking
    Virtual Assistance
    Order Fulfillment
    Influencer Marketing
    Ecommerce
    Customer Support
    Freshdesk
    Online Chat Support
    Email Support
    Phone Support
    Order Tracking
    Zendesk
  • $20 hourly
    Hello, I am a full time freelancer. I have several years of experience, precisely 4 years in Freelancing: The services I can offer are the following: -Website creation (Shopify, Woocommerce, css) -SEO Optimization -Shopify and Woocommerce site management -Copywriting -Realization of microtasks -Data research -3D and 2D design -Virtual assistant -Photography model -Translation and transcription -French, Malagasy, and English Tutoring -Advertising marketing -Sales improvement I can speak and write 3 languages fluently : English, French, Malagasy. I can write perfectly in the following language: German, Spanish, Italian, Russian. I am a very detail-oriented, serious and confident person. I am also always ready to learn if necessary or if my skills are not enough. My goal is to give the best of myself and to satisfy the people in my work.
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    Copywriting
    Instagram
    Administrative Support
    Customer Service
    Lead Generation
    Web Scraping
    WooCommerce
    Video Editing & Production
    Virtual Assistance
    Online Writing
    Voice Recording
    Model Photography
    French
    Data Entry
  • $25 hourly
    Hello! Are you ready to maximize your business potential with strategic online presence optimization? I can help you with various ways and is all start with a professional website that is easy to use and looks great. With my turnkey website creation service, I take care of everything – from designing and building your site, to hosting and maintaining it. I'm an experienced Web developer with extensive background in building and/or renewing websites. Familiar in projects operated with Wordpress, Shopify, Clickfunnels and Ontraport. junoral.carrd.co My favorite tools are Elementor, Divi, Adobe Photoshop, Adobe Illustrator, Figma, etc. You can save a lot of money by working with an expert who produces top quality work and offers affordable pricing. Please, feel free to contact me, I'm eager to start new collaborations!
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    WordPress Plugin
    Landing Page
    Adobe Illustrator
    Adobe Photoshop
    French
    Divi
    Elementor
    CSS
    HTML
    Website Development
    CSS 3
    Graphic Design
    Web Design
    WordPress
  • $11 hourly
    Bonjour, Si vous cherchez une personne réactive et rigoureuse pour mener à bien votre projet, je suis celui qu’il vous faut. Présent sur Upwork depuis plus d’une dizaine d’années, j’ai pu acquérir de nombreuses et solides expériences dans le domaine du travail en ligne. Durant cette période, j’ai réalisé avec succès plusieurs tâches qui m’ont été confiées, et ce, sur plusieurs spécialités à savoir : • Rédaction SEO • Intégration et optimisation de contenu WordPress • Modération de contenu • Transcription audio et vidéo • Sous-titrage vidéo YouTube • Tâches Dropshipping : rédaction de fiches produits, ajout de produits sur Shopify, passation et suivi des commandes sur AliExpress, SAV mail, gestion des litiges, etc. La réalisation de ces diverses tâches m’a permis de maîtriser plusieurs outils et applications, dont Microsoft Office, Wordpress, Shopify, Prestashop, Gorgias, Frehsdesk, YouTube Content Editor, etc. Par ailleurs, je suis disposé à en apprendre plus et reste ouvert à toute proposition. Je vous invite donc à me contacter si vous avez des projets à me confier. A bientôt 😉
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    Content Writing
    WordPress
    Dropshipping
    Thrive Themes
    Content Moderation
    Data Entry
    Customer Service
    Subtitles
    General Transcription
  • $10 hourly
    Versatile Virtual Assistant with over six years of experience. Focus on Administrative assistance, SCRAPING, Inbound Marketing, Marketing Digital, Live Chat, CUSTOMER SUPPORT, Data Entry, EnglishTo French translation. FAST LEARNING and can easily ADAPT to all current web tools. Highly interested in long-term contract. Highly ORGANIZED and PROFICIENT. ATTENTION TO DETAIL. Open to all proposition
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    Dropshipping
    General Transcription
    Google Workspace
    WordPress
    SEO Content
    French
    English to French Translation
    ClickFunnels
    Proofreading
    Inbound Marketing
    Google Ads
    Data Scraping
    Data Entry
  • $8 hourly
    Bonjour à tous 👋 🙂  ! Je suis Rina, assistante virtuelle depuis 2018. En tant qu'assistante virtuelle, je suis spécialisée dans la fourniture de services administratifs à distance, offrant ainsi une flexibilité et une efficacité optimales à mes clients. Depuis mes débuts en 2018, j'ai acquis une solide expérience dans la gestion de l'agenda, la gestion des e-mails, la rédaction de documents, la coordination de projets et bien plus encore. Ma mission en tant qu'assistante virtuelle est de soulager mes clients des tâches administratives afin qu'ils puissent se concentrer sur leur cœur de métier. Je m'assure que tout est organisé, à jour et que les délais sont respectés. La communication est essentielle dans mon travail. Je suis à l'aise pour échanger avec mes clients par e-mail, chat ou appel vidéo, et je m'assure toujours de fournir un service clientèle de qualité supérieure. Je suis également à l'aise avec les outils technologiques nécessaires pour mener à bien mes missions. Je maîtrise parfaitement les logiciels de gestion de projets, les suites bureautiques, ainsi que d'autres outils en ligne pour garantir une productivité maximale. Ce qui me motive le plus, c'est la satisfaction de mes clients. J'ai eu la chance de travailler avec des entrepreneurs talentueux et des entreprises prospères, qui ont tous bénéficié de mon soutien et de mon professionnalisme. Si vous êtes à la recherche d'une assistante virtuelle compétente et fiable, je serais ravie de travailler avec vous. N'hésitez pas à me contacter pour discuter de vos besoins spécifiques. J'espère avoir l'opportunité de collaborer avec vous bientôt. À très bientôt !
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    Web Scraping
    WordPress
    Product Name
    French
    Survey
    Lead Generation
    Prospect List
    AliExpress
    Dropshipping
    Virtual Assistance
    Transaction Data Entry
    General Transcription
    Customer Service
  • $8 hourly
    Sérieuse et dotée d'une grande capacité d'adaptation, j'ai huit ans d'expériences professionnelles. Je suis une personne très organisée, multitâche et prête à fournir des résultats satisfaisants pour une société à la recherche d’un personnel qualifié. COMPETENCES : o Sens du contact o Autonomie o Polyvalence o Travail en équipe o Gestion du Stress PARCOURS PROFESSIONNELS :  2014 : Téléconseillère Service Après-Vente de la société Mad’com Vivetic pour la compagne rueducommerce.fr, gestions des appels entrants et sortants)  2015 : Téléconseillère Service Après-Vente de la société Mad’com Vivetic pour les sites suivant: o digitick.com (billetterie en ligne), gestions des appels entrants o elite-extensions.fr (boutique d’extensions de cheveux), gestion des emails et rédaction de fiche produit. o legalstart.fr (Création de société pour les professionnels), gestions des appels entrants et sortants  2016 - 2018 : Téléconseillère chez StarOfService.com (Mise en relation entre les particuliers et professionnels), gestions des appels entrants et sortants et traitement des emails et des réseaux sociaux. (EN FREELANCE)  2018 : Assistante virtuelle Service Après-Vente pour le site shoposaure.com. (Site de vente de produits de beauté) Traitement des emails et des réseaux sociaux. (EN FREELANCE)  2018 : Assistante Virtuelle du service après-vente pour la boutique en ligne frenchbeauty.fr (site de vente de produits de beauté), traitement des mails et des et des réseaux sociaux (EN FREELANCE)  2019 : Responsable service client pour le site Coin Des Chasseurs, gestions des emails et des réseaux sociaux (EN FREELANCE)  2020 - 2023 : Responsable service client pour le site Arthemisclothing.com (EN FREELANCE)
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    Dropshipping
    Customer Satisfaction
    Ecommerce
    Customer Service
    Virtual Assistance
    Instagram
    Facebook
    Customer Support
    Google
    Freshdesk
    Zendesk
    Email Support
    French
  • $12 hourly
    Thanks for visiting my profile Native FRENCH,I am an expert in translation( English, French) and ACCOUNTING More than five years in article writing, DATA ENTRY, SEO, rewriting, Product description, Amazon/eBay/shopify, Woocomerce listing and optimization ,Content moderation, audio transcription. I Will deliver project on time respecting deadline and with High Quality. I have good command in financial analysis, accounting, EXCEL, POWERPOINT, ACCESS, Marketing, project management, competitive intelligence and operational research. I can work as your VIRTUAL ASSISTANT and customer service agent. Regards Merci d'avoir visité mon profil Je suis experte en traduction (anglais, français) et Comptabilité. Plus de cinq ans d’expériences dans la rédaction d'article,SEO, SAISIE DE DONNEE, Réécriture, description de fiche produits, Amazon / eBay /shopify et woocomerce listing, optimisation des titres, en Modération de contenu web, transcription audio. Je serai en mesure de terminer le projet en respectant la date limite et avec une qualité irréprochable . J'ai de bonnes connaissances dans l'analyse financière, la comptabilité, EXCEL, ACCES,POWERPOINT, Marketing, gestion de projet, veille concurrentielle, recherche Opérationnelle. Je suis aussi une ASSISTANTE VIRTUELLE ou conseiller client. Je suis libre de collaborer avec vous de suite et espère une relation à long terme cordialement
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    Customer Service
    Online Research
    Administrative Support
    Microsoft Excel
    Amazon
    Virtual Assistance
    Writing
    Accounting
    Data Entry
    eBay Listing
    English to French Translation
    French
    Search Engine Optimization
    General Transcription
  • $15 hourly
    Hi! A professional virtual assistant and great Customer support, always ready to help! I have worked as an Executive & personal Assistant for 13 years. As I am polyvalent, I am a true all-around assistant with ability to multitask & handle aspects of business, while increasing overall productivity with efficient work. I have an excellent command of all the latest tools of e-commerce and dropshipping (Shopify, oberlo, Dsers, Dropify, Aliexpress, Ebay, Gsuite, Outlook, google drive, Amazon, Zoho, zendesk and feshdesk) I am familiar with all the latest communication tools like Slite, Whatsapp and so forth In addition, I am perfectly bilingual, I do speak and write French as it is the language we use in our daily life, my English is very good as well. I have been working as customer service back-end, customer support, customer care, front-end live chat agents, accountant, personal assistant, communication agent, coordinator, moderator and so forth.......on upwork for years I have an advanced education with Master's degree in Finance and Accouting and a BA specialized in Linguisitics applied to Enlgish teaching. I have completed thousands of varied tasks and I have an immense skill set. I am hard-working, meticulous and efficient. I will provide examplary work with quick turnaround times. I am negotiable on price and always up for challenges. I am eager to help and look forward to serving you!
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    Customer Support
    Reputation Management
    Gorgias
    Customer Service
    Ecommerce Order Fulfillment
    Content Moderation
    Product Listings
    Dropshipping
    Social Media Management
    French
    Order Processing
    Ecommerce Support
    Zendesk
  • $10 hourly
    As a virtual assistant with more than 6 years of experience in the field of data entry, web moderation, customer support and wordpress assistance. I am very attentive to the requests, requirements of my customers. I guarantee the quality of my services and the respect of your deadlines and aboveall I am confident to reach perfectly each task request from you. Here are in detail the services I provid: -Data Entry: * Internet research and data collection * Data entry and compilation * Review and verification of information collected * Data scanning (Data entry from a PDF or Images file to an Excel sheet / Google sheet) -Moderation of several French dating sites: Commitment: * Ensure compliance with the charter and general conditions of use * Sort of new registrants * Verification and deletion of non-compliant messages and comments Wordpress support: * Template installation * Content integration * Creation of Articles and Pages * Configuration and installation of wordpress modules * Migration of your content from your old site to your new wordpress site
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    Customer Support
    Customer Service
    WordPress
    Adobe Photoshop
    Content Moderation
    SEO Backlinking
    Article Writing
    Subtitle Workshop
    Data Entry
    Online Chat Support
    Microsoft Excel
    Communications
  • $7 hourly
    🏆 Top rated French and English Customer Service Specialist 💯 100% Success Rate 🧠 A multi-skilled person and easy to work with ⏰ 2000+ Upwork hours With over 7 years of experience in customer service, I have worked on diverse projects involving providing excellent customer service, data entry and administrative tasks. Proficient in Excel, Word, and other office software. I have extensive experience in providing excellent customer service, including: ⭐️ Answering emails/tickets using Zendesk, Freshdesk, Georgia or Gmail ⭐️ Managing social media messages and comments ⭐️ Processing refunds and returns on Shopify ⭐️ Directly communicating with suppliers for shipment concerns or follow-ups. In addition, I offer assistance with: ⭐️ Social media marketing, specifically reaching out to influencers on platforms such as TikTok, Instagram, and YouTube for paid collaborations with the brands I work with. Based on my work experience, I am capable of performing various tasks, including: ✅ Answering and managing emails and chats ✅ Handling customer complaints ✅ Managing social media accounts ✅ Conducting research and data entry ✅ Multitasking efficiently ✅ Basic photo editing skills ✅ Basic video editing skills ✅ Proficient in using Canva for graphic design tasks. 📌 I can confidently claim to be an invaluable asset to your company, as evidenced by my long-standing clients who have remained loyal to me for years. Moreover, I have repeat clients who consistently hire me without seeking other freelancers on the platform. These instances exemplify my successful client relationships, as I consistently deliver the high-quality service they expect from me.
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    Customer Satisfaction
    Candidate Sourcing
    Dropshipping
    Customer Support
    Customer Service
    Virtual Assistance
    Online Research
    Data Entry
    Zendesk
    Order Tracking
    Email Support
    French
  • $13 hourly
    Excellent knowledge of English and French both spoken and written. I have a lots of experience on translation (English to French) or vis versa as well content writting in French. In addition, I have lots of knowledge on : Wordpress - shopify - Data Analysis - Data entry - Community management. I worked such as translator with webinterpreter and then translating a lot of legal document with Rush translate, immitranslate, The Spanish Group I have already written a lot of article in french such as product description, blog, reviews and test.
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    Proofreading
    Shopify SEO
    French English Accent
    Data Entry
    WordPress
    Customer Service
    Dropshipping
    French to English Translation
    Content Writing
  • $8 hourly
    8 années d'expérience dans le domaine de la relation client, dont 2 en tant que Responsable Opérationnel d'activités, mes principales compétences sont entre autres : - La gestion de la relation client (multicanal : mail, chat et appel) - La rédaction web - La gestion d'une campagne d'influence - Le community management - Le management d'équipe - Le recrutement Mes principaux accomplissements : - Gestion en simultané du support client de 6 sites e-commerce français. - Mise en place, homogénéisation et optimisation de tous les process du service client de lentillesmoinscheres.com - Formation, coaching et management d'une équipe de plus de 10 conseillers clients - Community management d'une marque et d'un organisme de formation français
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    Translation
    Team Management
    Influencer Marketing
    Blog Writing
    Writing
    Customer Relationship Management
    Product Description
    Zendesk
    Trade Law
    French
    Customer Service
    Community Management
    Customer Support
  • $15 hourly
    Vous êtes à la recherche d'un assistant virtuel passionné et expérimenté ? Je suis la personne qu'il vous faut. Dans le domaine de la relation client depuis plusieurs années j'ai effectué de nombreuses missions s'y référant. Proactif et le plus souvent indépendant, je m'engage à remplir avec le maximum d'application les missions qui me seront confiés. Les domaines que je recherche : - SAV en français : Appel, chat, e-mail. - Création de fiche produit pour les sites E-commerce.( Ecriture de la fiche/Modification es images sur CANVA et Photoshop et mise en ligne de la fiche et des avis.) - Secrétariat téléphonique Ayant travailler comme téléenquêteur puis conseiller client pendant 6 ans, j'ai toutes les compétences nécessaires pour accomplir des missions de type SAV. Je suis aussi responsable d'équipe et formateur dans le domaine de la relation client depuis 5 ans, et dans se cadre j'ai une équipe capable de gérer les service après vente d'une entreprise (surtout les e-commerces) - Recrutement - Formation - Management Dans tout les cas Merci d'avoir porter de l'intérêt à mon profil et à très bientôt.
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    Adobe Photoshop
    Canva
    Photo Editing
    Ecommerce
    Dropshipping
    SEO Content
    SEO Writing
    Phone Communication
    Customer Support
    Email Communication
    Zendesk
    Online Chat Support
    Management Skills
    WordPress e-Commerce
  • $13 hourly
    Je suis votre bras droit, LA personne qu’il vous faut, votre assistante pour vous aider dans toutes les tâches administratives et chronophages de votre activité. 💻💡 Je suis consciente que votre entreprise, c’est votre bébé, et vous ne souhaitez pas déléguer à n’importe qui ! 🤷‍♀️ Mon expérience professionnelle de plus de 5 ans dans l'assistanat administrative et le customer service, me permet de prendre en charge une multitude de services : agent back office, agent service client, assistante virtuelle, etc. 📋 Je serai votre exécutante pour faciliter votre quotidien 💰 ⏳ Ce que je peux faire pour vous : 👉🏼 Assistance administrative : Gestion du courrier, Gestion du calendrier, Gestion des voyage, Classement de documents, Préparation de rapports, etc... 👉🏼 Service clientèle : Chat en direct, Réalisation d'enquêtes, Processus de commande et d'envoi d'e-mails, Réponse aux demandes et aux plaintes des clients, Emailing, Modération de contenu 👉🏼 Assistance comptable : Classement de documents financiers, Envoi de factures, Relance, Gestion du budget Comme je travaille en tant que freelance depuis de nombreuses années, j'ai l'habitude de travailler dans un milieu multiculturel à distance. Je maîtrise très bien les outils de collaboration tels que Slack/Asana/Trello/Monday. Vous pouvez donc me déléguer toutes vos missions en toute sérénité.
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Product Listings
    WordPress
    English to French Translation
    Scheduling
    SEO Writing
    Microsoft Office
    Amazon FBA
    Social Media Website
    Article Writing
    eCommerce
    WooCommerce
    Product Description
  • $20 hourly
    As a freelancer for the past three years, I have developed a sharp expertise in the field of the WordPress CMS, leveraging my specialized skills in mockup integration. My professional journey is characterized by a thorough mastery of site migrations, meticulous SEO optimization, effective debugging, as well as the installation and creation of turnkey websites. These three years of experience have allowed me to cultivate exceptional versatility while solidifying my reputation as a reliable and competent professional in the web development sphere. Throughout my career, I have had the opportunity to work on various projects, from initial conception to the final launch. My commitment to technical excellence is reflected in each of my works, where I strive to ensure functional, aesthetic, and perfectly tailored websites to meet the needs of my clients. Armed with my diverse skills, I am ready to take on new challenges and collaborate with other ambitious professionals within this professional social network, thereby sharing my knowledge and contributing to the growth of the community.
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    Bootstrap
    Ruby on Rails
    PrestaShop
    Elementor
    WordPress
    CSS 3
    PHP
  • $10 hourly
    I am Marie-Esther, a French virtual assistant since 2019. I am an expert in community management (Facebook, Instagram, TikTok) With me, you can save more than 5 hours a day to focus on the essentials of your business. I take responsibility for all administrative and time-consuming tasks. I am here to do a good job, the satisfaction of my clients is my first goal. With a job well done in a better time frame, I am ready to give everything. ✅EXPERIENCE AND COMPETENCE - Social networks (Facebook, Instagram, TikTok, LinkedIn) - Content creation - Video Editing - Email-marketing - French to English transcription - Data extraction - French customer care L͟O͟G͟I͟C͟I͟E͟L͟S͟ - Suite Google - Notion - ChatGpt-4 - Canva - Capcut - Shopify - WordPress - Make - Calendly - Doodle - Zendek - EzGif -etc More details in my porfolio.
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    Midjourney AI
    Video Editing
    Facebook Ads Manager
    Notion
    Community Management
    Administrative Support
    Short Video Ad
    LinkedIn
    ChatGPT
    Data Entry
    Canva
    Audio Transcription
  • $10 hourly
    Hi, I am a serious and responsible person who can provide virtual customer service and support for your business. I have been working in this field for several years already. So I am already familiar with all the dropshipping and e-commerce tools. I have an excellent command of all the latest tools of e-commerce and dropshipping (Shopify, Gorgias, Gsuite, Outlook, Freshdesk and WooCommerce). I am familiar with all the latest communication tools like Slack, Whatsapp, Skype. I also take care of the moderation of social networks (facebook, instagram). I am able to deliver work within the time limit. I am available for long-term work. I respect the instructions.
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    Article Writing
    SEO Writing
    Stripe
    Order Entry
    Order Tracking
    Email Handling
    Email Support
    Zendesk
    Gorgias
    Help Scout
    WooCommerce
    Freshdesk
    Social Customer Service
    Customer Service
  • $20 hourly
    Dear future collaborators, I'm a professional linguist, with 11 years of experience in the translation industry. I'm perfectly bilingual in French and in Malagasy. I'm specialized in technical content. I'll be glad to translate or localize your documents according to your specific linguistic preferences. Please feel free to contact me. Kind regards, Tsiky Mélodie YAU ========= Chers futurs collaborateurs, Je suis une linguiste professionnelle avec 11 ans d'expérience dans les métiers de la traduction. Le français et le malgache sont mes deux langues maternelles ; je m'exprime et travaille parfaitement aussi bien dans l'une que dans l'autre. Je suis spécialisée dans les traductions techniques. À côté de ça, je me débrouille pas mal en rédaction de contenus optimisés SEO. Je serais ravie de traduire et localiser vos documents selon vos instructions et préférences linguistiques. N'hésitez pas à me contacter. Bien cordialement, Tsiky Mélodie YAU
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    Product Description
    Email Support
    Ecommerce Support
    Malagasy
    Technical Translation
    Website Localization
    Proofreading
    Email Copywriting
    WordPress
    SEO Writing
    Translation
    Editing & Proofreading
    English to French Translation
    Localization
  • $5 hourly
    Hello, Since 2017, I have acquired enough experience as a dropshipping assistant, virtual administrative assistant, french web content writer, and Shopify e-commerce copywriter which helps me handle various projects. I am glad to join Upwork in the field of: - virtual assistance, - SEO web content writing, product listing, SEO copywriting, article proofreading, - dropshipping product research (finding or adding products with DSers, adding pictures), - Shopify e-commerce management , - data entry, web research, document management, customer support,, I can perform a range of work and am a fast learner. I am ready to work. Feel free to get in touch! All the best, Malala ______________________________________________________________ Bonjour, Toujours disponible à travailler pour vous donner un coup de main. Comptez sur moi pour réaliser les missions suivantes : - rédaction de contenu SEO, de descriptions de produits/de collections e-commerce, - gestion de votre boutique en ligne e-commerce (Shopify, DSers) par l'ajout de produits ou de photos, mis à jour des prix, SAV. - assistance virtuelle, - saisie de données, - recherche d'informations, de produits, de données, de contacts, - service clientèle par mail ou tchat, Je suis à votre disposition si vous avez besoin d'une personne sérieuse et prête à travailler. N'hésitez pas à me contacter! Merci Malala
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    English
    Customer Support
    WordPress
    French
    SEO Writing
    Copywriting
    Content Writing
    Data Entry
    Blog Content
    Blog Writing
    Product Description
    Product Listings
  • $13 hourly
    Hello, My best freelancing skills are mostly in managing client services. Attentive enough to recognize customer needs, and friendly enough to put them at ease. I process orders from receipt to delivery (tracking, cancellation, modification, and refund). In addition to my passion for customer service, I can assist you in the realization of your administrative tasks, your e-commerce management, writing product sheet and training sheet. Other skills: Bacc +3 in International Trade I easily assimilate instructions, and I adapt to all tasks. I integrate easily into a team, because the basis for a good result is good communication. For me, every achievement is a feat. --------------------------------------------------------------------------------------- Bonjour, Mes meilleures compétences en freelancing concernent surtout la gestion des services clients. Assez attentionnée pour reconnaître les besoins des clients, et sympathique pour les mettre en confiance. Je traite les commandes de la réception, jusqu'à la livraison. (Tracking, annulation, modification, et remboursement) En plus de ma passion pour le service client, je peux vous assister dans la réalisation de vos tâches administratives, vos gestions e-commerce, rédaction de fiche produit et fiche de formation. Autres compétences : Bacc +3 en Commerce international J'assimile facilement les consignes, et je m'adapte à toutes les tâches. Je m'intègre facilement à une équipe, car la base pour un bon résultat est une bonne communication. Pour moi, chaque réalisation est un exploit.
    vsuc_fltilesrefresh_TrophyIcon Shopify
    WordPress Optimization
    Meta Description
    ChatGPT
    WordPress
    WordPress SEO Plugin
    SEO Content
    Customer Service
    Customer Support
    French
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