Hire the best Shopify Developers in General Trias, PH

Check out Shopify Developers in General Trias, PH with the skills you need for your next job.
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based on 3,292 client reviews
  • $45 hourly
    🏆 Top Rated on Upwork | ⭐ Exceptional Reviews | 💯 Shopify Expert Are you a business owner who doesn't know where to get started on bringing your business online? Do you need someone to help you design your website and build it for you on SHOPIFY or WEBFLOW? Or maybe you already have a website and just need it redesigned or updated? If you are any of these, then I can tell you with great confidence, you've come to the right place! 👍 WHY WORK WITH ME I am a HARDWORKING FILIPINO FREELANCER who focuses on designing websites on tools like FIGMA and building them on SHOPIFY or WEBFLOW. I am also very passionate about redesigning old websites and giving them a more modern look. I have built and managed a lot of SHOPIFY and WEBFLOW websites. I also used to work for SHOPIFY as a GURU, so you can consider me as someone who really knows a lot in that platform. 👍 MY CLIENTS' SATISFACTION My clients' satisfaction reflects the kind of freelancer I am. So, I aim to deliver quality results with minimal to no supervision. I want you focusing on what you do best, and me on mine. 👍 WHAT I DO BEST I have 7 YEARS of experience in: 🤓 Customizing SHOPIFY themes/templates through Shopify Liquid, HTML and CSS 🤓 Adding advanced functionalities and features through JavaScript 🤓 Adding more dynamic contents through Shopify metafields and product tags 🤓 Adding animations and effects through JavaScript and CSS 🤓 Managing SHOPIFY websites 🤓 Installing appropriate SHOPIFY apps to add more features and help generate more sales 🤓 Building and managing WEBFLOW websites 🤓 Designing websites (UI/UX) through FIGMA 🤓 Designing logos for strong branding through ADOBE Illustrator or FIGMA 🤓 Designing sales generating banners through FIGMA I have taken tons of online courses to widen my skill set, and I don't intend to stop because I am a firm believer that in a world where changes and updates happen every second, we all need to keep up, and CONTINUOUS LEARNING is the only key to that! 🤝 LET'S CHAT! If you are looking for a competent SHOPIFY or WEBFLOW developer, or a PASSIONATE DESIGNER who can help you achieve your business goals, message me and let's chat.
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    Theme Development
    UI Animation
    Liquid
    Shopify Templates
    Shopify Plus
    Front-End Development
    Shopify Theme
    Landing Page
    Figma
    Webflow
    CSS
    Web Development
    Web Design
    JavaScript
  • $10 hourly
    Medical biller with over 5 years of experience in various healthcare settings who is committed, driven, experienced, and well-organized. Highly skilled in physician medical billing as well as in and out-patient billing. Specialized in accurately submitting claims, amending claims that were rejected, and comprehending insurance contracts, appeals, and EOBs. • Healthcare and Back Office Support • ICD-9 and ICD-10 coding • CPT and HCPCS coding • Quality assurance and auditing • HMOs, Medicare, and Medicaid • Medical records management • Patient confidentiality • Proficient in Medical Terminologies • Proficient in MS Office
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    Data Entry
    Social Media Content Creation
    Canva
    Graphic Design
    Product Analytics
    Social Media Marketing
    Product Listings
  • $7 hourly
    Hello! I am a skilled Product Specialist and Graphic Designer with extensive experience as an eCommerce Virtual Assistant. I have worked with Amazon, Etsy, and Shopify for the past three years, providing expert services to optimize and enhance their online presence. I am a highly motivated, reliable, and responsible individual with a strong work ethic and an unwavering commitment to delivering exceptional results. I work well under pressure and excel at meeting strict deadlines. Whether working independently or as part of a team, I always give my best effort to achieve the desired outcome. Here is a list of my areas of expertise and the tools I am proficient: Graphic design for T-shirts, Mugs, Phone Cases, Blankets, Onesies, Pillowcase, Message Cards, Pinterest Posts, Instagram Posts, and More Amazon Product Listings Bulk Upload / Flat File Etsy Product Listings/SEO Shopify Product Listings Shopify SEO Printful Printify Slack Asana ShipStation ShineOn Midjourney Erank Helium 10 Microsoft 365 WordPress Trademark and Patent AutoCAD I will love to hear from you if you are looking for a reliable and highly skilled eCommerce Virtual Assistant. Please invite me to discuss how I can help your business needs.
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    Data Entry
    Ecommerce
    Amazon FBA
    3D Modeling
    Product Listings
    Autodesk AutoCAD
    Etsy Listing
    Amazon Listing
    Microsoft Excel
    Customer Service
    Cards & Flyers
    Adobe Illustrator
    Canva
    Adobe Photoshop
    Shopify SEO
  • $10 hourly
    I help eCommerce stores through email ticketing systems as well as social media platforms and convert existing customers into advocates outshining competitors.
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    Product Knowledge
    Customer Satisfaction
    Ecommerce
    Canva
    Customer Support
    Communication Etiquette
    Email Communication
    Administrative Support
    Ecommerce Order Fulfillment
    Social Media Management
    Zendesk
    Email Support
    Order Processing
  • $7 hourly
    Hi, I'm a graphic designer with 7 years of experience. I specialize in logo design, marketing materials, social media graphics, Illustration, T-shirt design, and website design. I believe in creating designs that are both visually striking and effective. My work is always delivered on time and I'm extremely detail-oriented. That said, I work with the following tools: * Photoshop * Illustrator * InDesign * Canva I'm passionate about helping clients achieve their goals, and I'm committed to providing the highest quality of design for each project. I'm looking forward to working with you and producing excellent results.
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    Social Media Management
    Digital Marketing Materials
    Ecommerce Website
    Google Workspace
    Salesforce
    Web Design
    Adobe Illustrator
    Adobe InDesign
    Adobe Photoshop
    Logo Design
    Graphic Design
    Canva
    Social Media Imagery
  • $5 hourly
    It is my goal to help both traditional and non-traditional businesses to thrive despite the challenges around. I am based in the Historic Capital of the Philippines, Cavite. Excellence and placing my heart in everything that I do is the core of my business. I am striving to deliver stability, dependability, familiarity, comfortability and predictability to ensure remarkable digital solutions. Helping the microenterprises grow, reach their targets and succeed brings me so much joy and persevere to assist more people. Let me share with you the things I am excited to support you with: Chatbot Automation E-commerce Store Social Media Marketing Attract High Value Customer at low costs Lead Generation Campaigns SMS Marketing Email Marketing With our fast-paced environment, I strongly believe that these are keys that will unlock the full potential of your business. I am thrilled to see you save time and money, earn more and see your business flourish more than before. So what are you waiting for. Let's Grow! Let me help your business grow!
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    Email Marketing
    Ecommerce Website
    eCommerce
    Chatbot Development
    Adobe Photoshop
    Canva
    Data Mining
    Research Reports
    Email Support
    Customer Experience
    Video Editing
    Administrative Support
  • $13 hourly
    Goal-oriented Customer Service Representative and General Virtual assistant with 16 years of experience in leadership roles and resolving account and service concerns for customers. Areas of Experties: • Ecommerce Management (Dropshipping) (Shopify, Etsy & Yahoo Store) • Customer Service Support (Email, Chat and Calls) • Operations Management • Social Media Management • Service Request Dispatching • Recruitment Management • Administrative Tasks • Transportation dispatching • Marketing Softwares • Effective Communication Skills; Analytical and Research Skills • Listings • Lead Generation • Data entry • Appointment Setting • Knowledgeable in Google sheets, documents, calendars, etc.· • Outbound Sales / Inbound Sales / Customer Service • Accounting (Payroll, Accounts Receivable, Accounts Payable, Invoicing) Tools and Softwares: • Shopify • Yahoo Store • Etsy • Microsoft Office Suite • G-Suite • Microsoft Dynamics CRM • Ticketing System (Freshdesk) • Gorgias • Canva • Ring Central • VoIP/ PBX system • Slack • Homewisedocs • NopCommerce • ASANA • Letterstream • Go To Meeting/Zoom
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    Email Support
    Online Chat Support
    Ecommerce Support
    Payroll Accounting
    Administrative Support
    Outbound Sales
    Dispatch & Tracking Solutions LETS
    Manage Ecommerce Site
    Social Media Engagement
    Ticketing System
    Customer Support
    Multiple Email Account Management
    Inventory Management
  • $10 hourly
    For 5 years, I worked as a customer service representative and order processor for different clients with e-commerce and dropshipping business. I am very experienced in dealing with different kinds of customers and I am well aware as well of all the common issues that occur in fulfillment like address issues, zip code, city and state issues. As a freelancer, I have handled different projects such as email handling, chat support, e-commerce and order processing. The tools that I have used are Zendesk, Freshdesk, Gorgias, Konnektive, Shopify, Oberlo, E-Com Solutions, Amazon Seller Central, AutoDS, LiveChat, and Shipstation. I can place orders to different supplier sites like AliExpress, Walmart, Home Depot, Overstock, Zoro and BedBathandBeyond easily. I can say that my experience with those projects helped me learn the ins and outs of how to work virtually. I have also proven my employers that I can meet their deadlines ahead of time to accomplish their projects with excellent quality. About my work ethics, I can guarantee that I can handle the tasks that you will assign to me once you hire me as one of your staff. I can work with minimal to no supervision and in addition to that, I am confident enough that I can give you excellent service and value for money. You can also count on my leadership, management, and interpersonal skills. My desire to keep learning has always been my key to success. I study. I take challenges positively, work hard for the goals I need to achieve while continuously striving for excellence. Looking forward to having you as one of my clients here in Upwork!
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    Amazon Seller Central
    Zendesk
    Dropshipping
    Customer Service
    Online Chat Support
    Order Processing
    Order Fulfillment
    Data Entry
    Email Support
  • $18 hourly
    🚀 Generated over $13.5 MILLION email and SMS revenue 📩 Certified Klaviyo Email Marketing Expert 📱 Certified Klaviyo/Attentive SMS Marketing Expert 💎 Helping 6-8 figure eCommerce brands generate up to 40% more sales If you are... ⛔ Completely relying on ads to drive more revenue ⛔ Ready to scale through emails but you're clueless on how and where to start ⛔ Frustrated because your emails aren't working as hard as you do ⛔ Getting sales but you still feel that you're missing a lot on the table You’ve come to the right place. I’m Jen, your Customer Conversion & Retention Partner. My mission is to help eCommerce brands convert and retain more customers through results-driven email and SMS marketing strategies. Here's how I can help: ✅ Klaviyo Account Setup or Migration ✅ Email Marketing Audit and Review ✅ Email and SMS Marketing Strategy ✅ Content Calendar Creation ✅ Copywriting (Email, SMS/MMS, Opt-In Forms) ✅ Email Design and Template Creation ✅ Email and SMS Automations - Sequences - Flows ✅ Newsletters + Campaign Management ✅ Email Deliverability ✅ List Management & Segmentation ✅ A/B Testing and Monitoring ✅ Building Pop-Up Forms for List Growth ✅ Analytics & Reporting ⭐⭐⭐⭐⭐ "Awesome job! Progress in the right direction and with great numbers! Even unsubscribes fell, which is fantastic! THANK YOU FOR A GREAT JOB!" - Boris | Founder, 6-figure Shopify Store Ready to wake up every morning to a steady stream of loyal, paying customers? ✨ 💬 Send me an INVITE today and let's chat or... 📞 Schedule a DISCOVERY CALL to discuss how we can grow your business *wink*
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    Conversion Rate Optimization
    Customer Retention
    Email Deliverability
    Email Campaign Optimization
    Campaign Management
    Email Template Development
    Marketing Automation
    Email Copywriting
    Email Design
    Email Campaign Setup
    Email Automation
    Email Marketing Strategy
    Email Marketing
    Klaviyo
  • $5 hourly
    Microsoft Office, Customer Support, Content Moderation, Interpersonal And Communication Skills, Administrative Skills, Secretarial Work, Photo Editing, Concept Designing I am experienced in Transcribing and Typing Jobs online. I am skilled at communicating effectively with diverse people across various platforms. I am passionate about staying up to date with the latest best practices on working remotely. I easily adapt to new learnings and am willing to learn more. I believe my experience, work ethics and interpersonal abilities would make me a strong fit for this position. I look forward to speaking with you more about my qualifications.
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    Online Chat Support
    Zendesk
    Typing
    Video Upload
    Photo Editing
    Data Entry
    Oracle Database
    Website
    Email Communication
    Salesforce
    Content Moderation
    Customer Support
    General Transcription
  • $6 hourly
    ** Master's Degree holder in Business Administration** Please refer on my LinkedIn profile to see my previous employer feedback LinkedIn name: Alyssa Esguerra - Baria Hello, Thank you for checking out my profile, here is a quick overview of my skills. I am well organized, efficient, and self motivated. I do have extensive experience in the following 1. Managing Shopify stores 2. Product pages creation 3. Webpages translation 4, Uploading and Importing products using DSERS 5. Creating product reviews using Alie reviews 6. Editing images and videos using Canva 7. Basic knowledge using pagefly 8. Running Facebook Advertisement 9. Managing VA's under me 10. Monitoring task using Trello Moreover, I do have extensive experience in providing general administrative support. l have been an executive assistant for 2 years in an engineering company assisting the project managers, COO and CEO. I know how to schedule social media content on different social media platforms (e.g Facebook, Twitter, Pinterest, Instagram and google my business). I’m also using word-processing software and spreadsheets (e.g. MS Office, Google Suite). In terms, of scheduling, I’m using google calendar and Trello for project management tasks. When I have meetings, I preferred using skype and zoom. My teachers and employers have commended me for my high level of interpersonal skills and naturally engaging personality. My motivations include learning new things and the challenge of meeting key objectives. In my work, I do my best to meet my client's expectations and deadlines. I look forward to discussing project together.
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    Pinterest Ads Manager
    Facebook Ads Manager
    Ecommerce
    Product Research
    Executive Support
    Administrative Support
    Shopify Templates
    Virtual Assistance
  • $7 hourly
    Looking to skyrocket your Shopify store's success? Look no further, because you've found me! 😎 My name is Francisco Labaclado Jr., and with my extensive background in customer service and Shopify e-commerce store management, I possess all the skills needed to take your Shopify store to new heights. Here's a sneak peek of what I can offer you: 👉Dropshipping business model 👉Order processing and fulfillment 👉Matrixify 👉Photo editing 👉Description and title writing 👉Shopify inventory management 👉Pricing strategy 👉Competitive product research 👉Data analysis 👉Database management 👉Email and chat support 👉Customer service I pour my heart and soul into every project, ensuring top-notch efficiency and quick turnaround times. When you work with me, you're guaranteed to see results. Ready to take your Shopify store to the next level? Don't hesitate to reach out to me anytime - I'm excited to work with you! 😊
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    Data Analysis
    Product Management
    Google Sheets
    Ecommerce
    Communication Skills
    Customer Service
    Dropshipping
    Product Research
    Ecommerce Order Fulfillment
    Computer Skills
    Google Docs
    Product Listings
    Data Entry
    Microsoft Excel
  • $25 hourly
    Hey there! 👋 I'm Caress, an email marketing and design expert specializing in Klaviyo. I help e-commerce brands create unique, minimalist emails that boost sales and elevate customer value. I have a solid marketing and graphic design background and am adept at kickstarting and enhancing email marketing campaigns. I can create optimized flows and intelligent segmentations that resonate with your audience. I also offer bespoke design services for on-brand email templates tailored to reflect the unique nature of your products/services. Here's a little more about what I can do for you: 👇👇👇 🔥 𝘼𝙘𝙘𝙤𝙪𝙣𝙩 𝙤𝙣𝙗𝙤𝙖𝙧𝙙𝙞𝙣𝙜 𝙞𝙣 𝙆𝙡𝙖𝙫𝙞𝙮𝙤 ● I can help you set up your Klaviyo account and create flows and lead magnets. 🔥 𝙍𝙚𝙫𝙞𝙫𝙚 / 𝙄𝙢𝙥𝙧𝙤𝙫𝙚 𝙮𝙤𝙪𝙧 𝙚𝙭𝙞𝙨𝙩𝙞𝙣𝙜 𝙚𝙢𝙖𝙞𝙡𝙨 ● I can review your existing emails and make recommendations for improvement. 🔥 𝘿𝙚𝙨𝙞𝙜𝙣 𝙤𝙣-𝙗𝙧𝙖𝙣𝙙 𝙚𝙢𝙖𝙞𝙡 𝙩𝙚𝙢𝙥𝙡𝙖𝙩𝙚𝙨 ● I can create custom email templates that reflect your brand's unique style. 🔥 𝙈𝙤𝙣𝙩𝙝𝙡𝙮 𝙘𝙖𝙢𝙥𝙖𝙞𝙜𝙣 𝙘𝙧𝙚𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ● I can create and manage monthly email campaigns for you. I aim to provide you with an efficient, high-converting email strategy that captures your brand essence and fosters a strong relationship with your customers. Let me help you transform your email marketing into a powerful tool for business growth. I look forward to creating fantastic results together! If you're interested in learning more, please don't hesitate to reach out. I'd be happy to discuss your needs and see how I can help you achieve your goals. Cheers, Caress
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    Canva
    Figma
    Copywriting
    Klaviyo
    Email Campaign Setup
    Marketing Automation
    Email Design
    Email Marketing
  • $13 hourly
    You're in good hands! I have a bachelor's degree in accounting with an entrepreneurial mindset. As an accountancy graduate, I am trained to have attention to detail and strong analytical skills. Level of Expertise: Intermediate (✔️ Experienced) My focus and the areas I am actively learning and training are the following: ✔️ E-Commerce Development & Dropshipping || Shopify & WordPress Full Website Creation | Product Import | Product Listing | Product Description | Product Research | Product Pricing ✔️ Administrative Assistant || Data Entry | Research | Lead List Building I have a consistent schedule for learning new things and upskilling, and this is to provide you and my current client the value they deserve for the rate that I'm charging. And below you'll be able to see what and how much I'm learning, showing this as accountability for me and can be used by my current and potential client as an indicator of the level of skills that I have in a certain area/skill. The number of hours you will see is the duration of the training videos/online courses that I am taking, and that excludes, of course, the number of hours that I practiced and my experiences which you can both see here in my Upwork profile. (100% Honest Disclosure) E-Commerce Development & Dropshipping ✔️ Shopify: 20 Hours 21 Minutes (✔️ Experienced ✔️ Expertise) ✔️ WordPress: 3 Hours 51 Minutes (✔️ Experienced) Administrative Assistant ✔️ Microsoft Excel: 4 Hours 38 Minutes (✔️ Experienced ✔️ Expertise) Others not learned from courses but personal & professional experiences: ✔️ Google Sheet (✔️ Experienced) ✔️ Google Calendar (✔️ Experienced) ✔️ Time Management (✔️ Experienced ✔️ Expertise) ✔️ Stocks Trading (✔️ Experienced) Course/Training Sources: Udemy, YouTube, Directly From Software's Website, Books I am a life-long learner, skills I'm willing to learn is not limited to the above-mentioned. If you want me but your needs are not within my expertise, you can always teach me a new skill and I would love to learn it. I can follow vague or complex instructions and always try to find ways to do it faster and easier to make sure I am efficient without sacrificing quality. If you're still doubting me, you can check the review section of my profile to see my clients' testimonials.
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    Xero
    Funding Needs Assessment
    Social Media Marketing
    eCommerce
    WordPress
    Website Content
    Administrative Support
    Google Sheets
    Dropshipping
    LinkedIn Campaign Manager
    Data Entry
    Error Detection
    Microsoft Excel
  • $15 hourly
    I'm an E-commerce specialist (Shopify and Amazon) with over 4 years of experience. This experience helps me understand the broader picture of your needs and identify where the opportunities are. My tasks include: • Store management • Product Listing (images, description, pricing, SEO) • Design infographics and promotional posters • Perform market research, competitor analysis, and weekly pricing reviews • Respond to Zendesk support tickets and social media account messages. • Manage Facebook Ads Additionally, I'm also a self-taught WordPress designer who specializes in working with the Divi Theme. I can redesign, backup, restore, migrate, and update your website. I also develop websites in the Shopify platform with a focus on improving customer experience and saving you time from mundane tasks. When I'm not on the job, I love reading books, listening to good music, and watching tv series. If you'd like to learn more about me and what I can do for you, please contact me!
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    WordPress
    Customer Service
    WooCommerce
    Freshdesk
    Zendesk
    E-Commerce Management
    Dropshipping
    Facebook Marketing
    Facebook Advertising
    Amazon Seller Central
    Social Media Marketing
  • $25 hourly
    🔸Do you need a Klaviyo Email Marketing expert? 🔸Do you want a freelancer who keeps you updated every step of the way? I can help you with the following to achieve ROI on your Klaviyo Email Marketing: ✔ Email Marketing audit and review ✔ Email Newsletters + Promos ✔ Email Automation—Sequences—Flows (Abandoned Cart, Browse Abandonment, Post Purchase, Win Back, Welcome ✔ Email Strategy + Consulting - ✔ Klaviyo - Shopify Set Up ✔ Campaign Management + Optimization ✔ Email & Template design ✔ Segmentation ✔ A/B testing ✔ Holiday Campaigns—Black Friday, Cyber Monday, Christmas
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    Marketing Strategy
    Email & Newsletter
    Welcome Email
    Email Campaign Optimization
    Marketing Automation
    Mailchimp
    Email Copywriting
    Email Design
    Email Automation
    Email Campaign Setup
    Audience Segmentation & Targeting
    Email Marketing Strategy
    Email Marketing
    Klaviyo
  • $9 hourly
    I've been providing great customer satisfaction over the last 8 years. I am detail-oriented, efficient, a multi-tasker and motivated to do a good job. I am very much willing to develop new skills and learn new things. My goal is to meet or exceed my client's satisfaction in a timely manner. I look forward to working with you! Services Offered: - Real Estate Logo Designing - Data Entry - Live Chat & Email Support - Internet Research - Administrative Tasks - Social Media Management - Social Media Influencer - Virtual Assistant - E-commerce Store making/handling - Video voice-over recorder - Video / Audio transcript - Video / Photo Editing
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    Administrative Support
    Gaming
    Email Communication
    Virtual Assistance
    Email Etiquette
    Customer Support
    Troubleshooting
    Game Testing
    Data Entry
    Communications
    Online Chat Support
  • $8 hourly
    🏆 You've found the perfect Virtual Assistant! With 3 years of experience in the eCommerce Industry, I offer expertise in: ✅ Shopify ✅ Etsy ✅ WordPress ✅ Order Processing ✅ Product Listing ✅ Product Description ✅ Print-On-Demand ✅ Canva Pro ✅ Article Writing ✅ Familiar with Erank and Yoast SEO ✅ ChatGPT ✅ Plagiarism Detector ✅ Grammarly ✅ Microsoft Word ✅ Google Drive ✅ Google Spreadsheets ✅ Notion ✅ Dropbox ✅ ASANA | ClickUp | Trello | Slack In addition, my 4-year experience as a Customer Service Representative has improved my organizational skills, attention to detail, and problem-solving approach. I can quickly grasp new information, handle multiple tasks well, and work independently. "I appreciate all of the work that you have contributed and I would be willing to give you a recommendation or referral if needed." - Chrishonda B. "Thank you very much for all your help and professionalism, Ara! You are a great person" - Aritz Perez Let's connect!
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    Article Writing
    Content Writing
    Virtual Assistance
    Product Listings
    WooCommerce
    Trello
    Order Management
    Order Tracking
    Customer Service
    Asana
    Canva
    Customer Relationship Management
    Etsy Listing
  • $20 hourly
    --Social Media Manager: Plan, create and post engaging social media content across various platforms. Conduct hashtag and trend research to improve brand visibility and achieve organic growth. *Systems and Tools: Proficient in utilizing Canva, Hootsuite, Buffer, Facebook, Instagram, Twitter, Tiktok, Pinterest and LinkedIn to manage and optimize social media presence. --Newsletters and Email Marketing Specialist: Design, create and distribute engaging newsletters via Mailchimp to maintain customer engagement and loyalty. --Graphic Designer: Proficient in various aspects of art editing including photo and video editing, creation of unique logos, banners, social media graphics, presentations, catalogues, project sheets, and other design requirements. Skilled in using Adobe Photoshop, Adobe Premiere Pro, Adobe Premiere Rush, and Canva to create visually appealing and effective designs. --E-commerce Store Manager: Proficient in managing and maintaining e-commerce platforms such as WooCommerce, Etsy, Shopify, eBay and Amazon to ensure smooth online sales operations. --Operations and Order Manager: Efficiently manage and monitor job progress, ensure timely completion and coordinate with service partners to ensure order fulfillment. Utilize tools such as Asana, Trello, Pipedrive, and Gmail to manage order operations. --B2B and B2C Customer Service: Provide excellent customer support to both B2B and B2C customers, timely address their queries and concerns, and issue refunds according to policy. Utilize Gmail, Freshdesk, Facebook Messenger and Instagram Messages to ensure prompt customer support. --Order Shipping and Fulfillment: Manage and execute order shipping and fulfillment by using tools such as Shipstation, FedEx, Canada Post, Phantom Courier to create shipping labels and ensure timely delivery. --Supplier Sourcing: Utilize Alibaba.com to efficiently and effectively source cheap and quality suppliers for business needs. --Project Manager: Efficiently handle and manage team members, ensure effective communication and timely delivery of tasks. --Product Listings and Research: Conduct extensive product research and accurately create product listings by adding product titles, URLs, tags, categories, short and long descriptions, SEO, attributes, variations, prices and product images. --Admin Support: Provide miscellaneous administrative support to clients as needed.
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    Social Media Management
    Photo Editing
    Administrative Support
    WooCommerce
    Content Writing
    Canva
    Social Media Marketing
    Content Planning
    Graphic Design
    Creative Writing
    Social Media Design
    Content Creation
    Social Media Content Creation
    Product Listings
  • $15 hourly
    8+ years of combined Ecommerce & SaaS. Let's bring back the word "CARE" from "CUSTOMER CARE”. I'm an EXTRA MILER Ecommerce Specialist who focuses on boosting sales percentage by providing strategies and alternative options to prevent a high volume of refund requests and cancellations. I have the ability to respond to an average of 400+ emails per day with proper execution and resolution. Customer Service Experience: The Wall Street Journal - Publication Company - Email Support - Chat Support - Phone Support (+Retention) Technical Support Advisor Experience: -Information and Communication Technologies (ICT) Chat & Email Support: Apple Inc E-commerce Specialist and Team Manager -Email Support -Product listing -Ads posting and strategizing -Team Management -Pinterest Ad Campaigning Technical Support: -Thread Handling -Saas Support -Walkthroughs Skills & Expertise: -CRM tools -Ecommerce Tools -Proofreading -Creating canned responses for Ecommerce -QA for Email -Optimizing product descriptions for eCommerce -Email handling using different types of CSS Additional expertise: -Managing a team and providing systematic and detailed instructions and executions. -Customer Relations Management and providing customer satisfaction. -Managing and resolving a customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Providing accurate information, an efficient and knowledgeable manner. -Strategizing and simplifying customers concerns and issues -Identifying system and workflow improvements to enhance efficiency. -Possessing a high level of responsibility and professionalism especially when communicating with clients. I've been dealing with thousands of customers via Email who are seeking proper assistance. With my 8 years of vast experience in the BPO industry, I can guarantee that I would provide my inherent capacity to provide beyond expectations for the management and for the customers as well. I learned how to politely provide resolutions, satisfactions, and gain customer LOYALTY. My experiences develop me on how to manage effectively in handling different types of tasks and make sure to provide an outstanding result. It also establishes my organizational, leadership, and mentoring skills. I have the ability to assess people and conduct interviews for aspiring applicants, supervise/manage and train VA or future CSRs. What is good about me is that I’m flexible, open to new changes, and can be trained for new platforms and tools.
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    Ticketing System
    SaaS
    Ecommerce Website
    Product Listing Ad
    KPI Metric Development
    SaaS Development
    Product Listings
    Technical Support
    Email Support
    Zendesk
    Customer Service
    Jotform
    Project Management
    Freshdesk
  • $8 hourly
    Handling fundamental issues, inquiries & complaints through emails is my field expertise. A well-organized that can help you with your emails, organizing files, and some administrative tasks like scheduling, data entry, and web research. And a Canva designer for your social media posting. HIGHLY SKILLED: 🖥️CUSTOMER EMAIL SUPPORT E-COMMERCE 📩EMAIL MANAGEMENT 📆CALENDAR MANAGEMENT 📑DATA ENTRY 🎥SOCIAL MEDIA MANAGEMENT TOOLS: ✨SHOPIFY ✨ZOHO ✨ZENDESK ✨GHL (GOHIGHLEVEL) ✨INSTANTLY ✨CANVA ✨GMAIL ✨SLACK ✨SKYPE ✨GOOGLE EXCEL SHEET I believe in hard work and honesty. I am always interested in making long-term professional relationships with my clients to ensure every task succeeds. So, if you hire me, I assure you that you will not regret your decision. Let's talk!
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    Email Support
    Zendesk
    Gmail
    Email Communication
    Google Sheets
    Calendar Management
    Canva
    Administrative Support
    Data Entry
  • $18 hourly
    I’d like to introduce myself as Aly, a Top Rated Plus Upwork freelancer. I am very excited to have earned this badge, as it serves as a testament to my reliability and dedication to my work. As an Upwork freelancer, I have had the pleasure of working with a diverse range of clients and projects. I take great pride in delivering high-quality work that exceeds my clients' expectations. My skills and experience are well-suited to a variety of projects, and I am always eager to take on new challenges. With my Top Rated Plus badge, I am confident that I can offer exceptional value to any client seeking a reliable, skilled freelancer. I understand the importance of clear communication, timely delivery, and attention to detail, and I strive to achieve these goals with every project I undertake. I possess an outgoing personality that can connect with anyone, no matter what culture they may be from. This is because I am able to adapt my tone and methods of communication depending on the situation at hand. I am able to work independently as well as part of a team, which is especially important when dealing with foreign clients or customers who may not speak English fluently. I also possess strong written skills, which allow me to write reports on time-sensitive situations or tasks that need immediate attention. My expertise includes: • Provide outstanding customer service via Email, Live Chat, and Social Media Pages • Shopify Management • Manage multiple e-commerce stores • Social Media Management • Influencers/Ambassadors Onboarding • Order Fulfillment • Establish communication with the suppliers/fulfillment centers • Manage inventory and orders • Carry out various administrative tasks • Process refunds, returns, and exchange • Handle chargebacks, disputes, BBB complaints, and Trustpilot negative reviews • Coordinate with the partner couriers to monitor shipments If you would like more information about who I am or how my skills might fit your needs, please feel free to contact me at any point. Cheers!
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    Gorgias
    Customer Service
    Dropshipping
    eCommerce
    Data Entry
    Administrative Support
    Order Fulfillment
    Order Processing
    Social Media Management
    Phone Support
    Email Support
    Order Tracking
  • $5 hourly
    I help business owners and entrepreneurs run their businesses smoothly and grow by handling their finance workload, business admin tasks and other time-consuming tasks. So they can focus on the things they love to do and achieve their financial goals by freeing up their time. Whatever you need help with, I can do it and figure it out in a hurry with or without minimal supervision. I have been studying for 2 years as an Accountancy and Business Management student and I am willing to share my knowledge leading to the success of your business. Message me now! I’m ready to work with you anytime.
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    Bookkeeping
    Music Performance
    Musical Instrument
    Social Media Marketing
    Data Entry
    Audacity
    Canva
    Xero
    Market Planning
    Podcast Editing
    Finance
  • $5 hourly
    Meet your versatile digital companion, designed to simplify your life and boost productivity. I am here to assist you with a wide range of tasks, from answering inquiries and organizing schedules to providing relevant information. With my ability to understand natural language, our interactions will be seamless and intuitive, making every task a breeze. Here are the list of tasks that I can accomplish for you: - Social Media Management - Data Research / Data Management - Lead Generation - Visual Content Creation - Administrative Tasks - Email management - FB Ad Campaign Management Having completed these tasks in the past, I became efficient and knowledgeable in using the following tools/applications/platforms: - Canva - Microsoft Excel & Google Sheets - Microsoft Word & Google Docs - Google Chrome, Mozilla Firefox - Shopify - Facebook, Youtube, Tiktok, Instagram, & Pinterest - Meta Business Suite - Facebook Ads - MS Power Point and Google Slides - Gmail - Live Chat Rest assured, I am committed to safeguarding your privacy and will handle your personal information with the utmost care and confidentiality. Your trust is essential to me, and I follow strict data protection protocols to ensure your peace of mind. As we embark on this all-around virtual journey together, I want you to know that I am not only capable but also eager to learn and adapt to your unique needs. So, let's make your daily routines more manageable and enjoyable with the power of virtual support! Lets chat to discuss more details about your project.
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    Document Formatting
    Document Conversion
    Booking Services
    Email Marketing
    Microsoft Office
    Lead Generation
    Administrative Support
    Social Media Management
    Virtual Assistance
    Canva
    Microsoft Excel
    Social Media Content Creation
    Social Media Ad Campaign
    Data Entry
  • $7 hourly
    I am a dedicated and hard-working individual who believes in honesty and good working relationships. I have certain qualities that make me good at whatever job my future boss gives me. Here are some of my experiences that will surely help you complete your campaign/project, effectively and successfully: Front-End Developer: Proficient in HTML, CSS, and JavaScript, I specialize in building captivating web experiences. Leveraging React, I create dynamic interfaces, and I'm adept at using tools like Visual Studio Code and GitHub for collaborative coding. Customer Service: With a track record in customer support via email, chat, and phone, I excel at Shopify-based assistance. I prioritize nurturing positive client relationships, swiftly resolving issues, and ensuring seamless experiences. UI/UX Designer: As a UI/UX designer, I employ Figma for seamless design, prototyping, and wireframing. I specialize in crafting user-centric interfaces, informed by meticulous user research, resulting in visually appealing and intuitive designs. IF YOU HIRE ME, YOU WILL GET MANY SERVICES AT A ONE-TIME INVESTMENT. I managed to sustain two internet service providers and to have a backup inverter work whenever there's a power outage or internet issue. If given the opportunity. I will do my best to perform my work at a high level. I am hard-working and I treat my projects seriously. My goal is to build a long-term relationship with YOU
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    Online Chat Support
    Asana
    Facebook
    Instagram
    Discord
    ChatGPT
    User Experience
    UI Graphics
    Web UI
    User Interface Design
    Front-End Development
    Customer Service
  • $8 hourly
    Secret Weapon for your business! *Professional Customer Care Specialist & Medical Billing Specialist *Results-driven, Tech Savvy Email & Chat Support with 6 years of experience. *Jack of all trades, helping clients to make MORE and work less. *Empowering YOU so YOU could enjoy life. Let me tell you why you need me! *Highly dependable *Well-organized *Detail-Oriented *Goal-driven *Trustworthy *Resourceful *Fast Learner *Tech Savvy *Customer Service Expert Here's how I can help you with your business: *Email support *Chat Support *Shopify Support *Order Fulfillment *Order Confirmation *Tracking of Orders *Data Entry *Medical Billing Specialist *Health Insurance Expert *Insurance Verification Expert *Claim Expert Tools *Ecommerce (Shopify) *Email Tool (Zendesk) *Email Tool (Gorgias) *Communication Tool (Slack) *Time tracking Tool (Hubstaff, TimeDoctor) *Medical Billing Tool (TherapyNotes, AthenaOne)
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    Ecommerce Support
    Email Support
    Zendesk
    Troubleshooting
    Technical Support
    Customer Service
    Phone Support
    Outbound Sales
    Customer Support
    Medical Billing & Coding
  • $5 hourly
    I have strong customer service experience and education and I believe this will make me a very competitive candidate. I am confident that I would be an asset to your company. I have qualifying skills and abilities. Briefly, they are as follows: handled a high influx of inbound calls within a dynamic call center environment; managed multiple priorities and maintained effective results in a quota driven workplace; responded to customer inquiries and requests and resolved issues efficiently and professionally; accepted assignments with an open, cooperative, positive and team-oriented attitude. The key strengths that I possess for success include, but are not limited to, the following: I am a self-starter, and eager to learn new things; I strive for continued excellence; I provide exceptional contributions to customer service for all customers. I have experienced in outbound call calling and assisting customers thru email and other platforms. I look forward to speaking with you in the future. ✔ Excellent English Communication Skills ✔ Customer Service ( Phone , email (Desk) and live chat (Olark , Slack and Landbot/Hello Umi) ✔ Order management ✔ Order fulfillment (shipedge) ✔ Quality Assurance ✔ Phone software ( ring central, Skype) ✔ Calendar Management (Google calendars) ✔ Inbox Management (Gmail Inbox, Desk) ✔ Time Management ✔ Microsoft Office Skills (Google Sheets, Excel, Outlook, Word, Power Point)
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    Data Entry
    Email Support
    Microsoft Excel
    Online Chat Support
    Administrative Support
    Email Handling
    Technical Support
    Customer Service
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