👩💻 Versatile Professional & Lifelong Learner
💰💰 Cost -Effective & Tech-Savvy
⚡💻 High Speed Internet & Equipment
🕐🛡️ Time Zone & Data Security
As a seasoned freelancer, I bring a comprehensive skill set and a deep understanding of the tools and platforms crucial for excelling in various domains. Here's a detailed overview of my skills and the industry-standard tools I use for each:
𝗠𝗔𝗥𝗞𝗘𝗧𝗜𝗡𝗚
1. Social Media Management:
Tools and Platforms: Buffer, Hootsuite, Later, Metricool
- I excel in managing and optimizing social media accounts across platforms like Facebook,
Instagram, Twitter, LinkedIn, and more. These tools help me schedule posts, analyze engagement,
and monitor performance.
2. Social Media Content Creation:
Tools and Platforms: Canva,
- I create visually appealing and engaging social media content, including graphics and videos, using
industry-standard design tools.
3. Community Management:
Tools and Platforms: Facebook Groups, Slack, Discord
- I foster and moderate online communities, ensuring positive engagement and brand representation.
4. Email Marketing:
Tools and Platforms: Constant Contact, Mailchimp, Smore newsletter
- I am proficient in creating and managing email marketing campaigns, newsletters, subscriber lists,
and campaign performance analysis.
5. On-Page SEO:
Tools and Platforms: Google Analytics, Google Search Console, Yoast SEO
- I optimize web content for search engines, improving search rankings and website performance.
6. Influencer Marketing:
Tools and Platforms*: AspireIQ, Upfluence, Influencity
- I execute influencer marketing campaigns, identify influencers, and collaborate to promote products
or services.
7. Influencer Reach Out:
Tools and Platforms: Professional email outreach strategies, CRM systems
- I establish partnerships with influencers, negotiate terms, and manage relationships effectively.
𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘:
1. Email:
Tools and Platforms: Gmail, Outlook,
- I provide prompt and personalized customer service via email, resolving inquiries and concerns
efficiently.
2. Chat:
Tools and Platforms: Intercom, Zendesk Chat
- I offer real-time support through chat platforms, addressing customer issues promptly.
𝗔𝗗𝗠𝗜𝗡𝗜𝗦𝗧𝗥𝗔𝗧𝗜𝗩𝗘 𝗧𝗔𝗦𝗞𝗦:
1. Research:
Tools and Platforms: Search engines, databases, academic resources
- I conduct thorough online research to gather data and information relevant to projects.
2. Data Entry:
Tools and Platforms: Microsoft Excel, Google Sheets
- I ensure accurate data entry and data management for organized records and databases.
3. CRM Management:
Tools and Platforms: Salesforce, HubSpot, Zoho CRM
- I manage customer data, track interactions, and automate marketing and sales processes using CRM systems.
4. Trainual:
Tools and Platforms: Trainual
- I utilize Trainual for onboarding, training, SOP development, and knowledge management, ensuring
streamlined processes and a culture of continuous learning.
With this diverse skill set and the ability to leverage industry-standard tools and platforms, I am well-equipped to provide comprehensive marketing, customer service, and administrative support to clients, enhancing their business efficiency and success.
Shopify
