Hire the best Skype Specialists in Nigeria

Check out Skype Specialists in Nigeria with the skills you need for your next job.

Get started

$15 hourly
Ebele B.
- 5.0/5
- (8 jobs)
As a seasoned IT professional with extensive experience in technical support, system administration, and incident management, I am enthusiastic about applying for the IT Support Officer position. My background spans various roles where I have honed my technical skills, problem-solving abilities, and customer service expertise. This statement outlines my qualifications, achievements, and the value I would bring to your team. Professional Experience Currently, I serve as an IT Specialist and CRM Systems Administrator at Strolid.Inc, where I provide second-line Incident Management and Request Fulfilment technical support to users via multiple channels, including telephone, remote support software, and on-site visits. In this role, I am responsible for assessing and prioritizing incidents and requests, ensuring swift service restoration or fulfilment, and escalating issues when necessary. My ability to analyze information from first-line support and users has enabled me to resolve desktop-related IT incidents efficiently, maintaining high levels of user satisfaction. Previously, I worked as an IT Administrator and IG Lead at Bridge Lane Group Practice. Here, I acted as the primary point of contact for all IT-related issues within the practice, managing both internal and external communications. My responsibilities included ensuring all practice devices were updated and registered, maintaining an incident record of IT-related issues, and collaborating with the SWLICB-IT team, Docman, and Emis web support team for technical support. Additionally, I kept daily records of open and closed tickets, reviewed monthly reports, and attended GPIT meetings to update staff on IT matters. I also conducted data protection impact assessments and maintained the practice's website, demonstrating my ability to handle a diverse range of IT tasks. At Tek Experts Nigeria, contracted to Microsoft, I served as a Technical Support Engineer for Tier 1 and Tier 2. In this capacity, I acted as the advanced technical contact for troubleshooting customer issues and managing and securing customer data across Microsoft platforms. I fielded incoming problems from end-users, resolved application and hardware issues, and maintained logs and documentation related to service requests. My adherence to best practices and processes ensured top-notch customer satisfaction, and my ability to communicate technical problems to stakeholders further enhanced my effectiveness in this role. My career began at the United Bank for Africa, where I was responsible for IT Services Channel Monitoring and Resolution. As the first point of resolution, I provided advanced technical troubleshooting and problem-solving solutions. I monitored PRTG, Dynatrace, and SolarWinds (IT360) to determine network core applications' uptime and downtime, collaborated on cross-team technical issues, and generated daily incident reports. Additionally, I performed duties to ensure cheques were processed correctly and onboarded servers for core monitoring. Achievements Throughout my career, I have received recognition for my dedication and excellence in IT support. Notably, I received the Beyond Excellence Award for Remote Working and Collaboration at Tek Experts Nigeria. During a challenging period, I collaborated with team members to support customers remotely, ensuring no customer was left waiting and all technical issues were resolved promptly. This achievement was recognized by Microsoft, as we consistently met service level agreements and maintained high standards of customer service. I also received the Beyond Excellence Award for Customer Satisfaction. Leading a team, we resolved the highest number of technical cases without customer dissatisfaction, achieving the highest survey ratings of the month with a customer satisfaction rating of 4.75. These accolades reflect my commitment to delivering exceptional IT support and my ability to lead and collaborate effectively with team members. Technical Skills My technical skills encompass a broad range of IT domains. I am proficient in advanced technical troubleshooting, Unix, Linux, Windows Server, and Python programming languages. I also have experience with Microsoft Structured Query Language (MySQL), JavaScript, Node JS, HTML, and C++. My strong analytical skills enable me to identify problems, research issues, and provide effective solutions. In addition to technical troubleshooting, I am skilled in CRM system administration, having worked with various platforms such as Slack, Vinsolutions, Eleads, Dealersocket, Rave, Volie, Zendesk, and Tekion. I am also experienced in Microsoft 365 Office Administration, SharePoint, Exchange Online, Active Directory, and virtual machines. My expertise extends to maintaining and troubleshooting SaaS tools and Microsoft Azure computing services, where I hold a certification as a Cloud Associate Engineer. I have hands-on experience with development environments like Visual Studio, Eclipse, and

Skype
Database
Back-End Development Framework
Front-End Development
HTML5
HTML
CRM Automation
CRM Software
IT Support
Windows 10 Administration
Microsoft Exchange Server
Office 365
Ticketing System
Microsoft Exchange Online
Zendesk
$10 hourly
Jennifer A.
- 4.7/5
- (2 jobs)
As a customer/Technical support person whose sole interest is in delivering happiness to my customers, I make sure to understand the problem from their view and use all available resources to troubleshoot because I understood the need for timely feedback, and meeting SLAs, I always try to resolve cases at first-contact. In my line work, I am comfortable with using; Microsoft Exchange Online SharePoint Cloud services Microsoft 365 Administration Microsoft Teams and Skype Active Directory Windows OS Office 365 OneDrive All As a customer/Technical support person whose sole interest is in delivering happiness to my customers, I make sure to understand the problem from their view and use all available resources to troubleshoot because I understood the need for timely feedback, and meeting SLAs, I always try to resolve cases at first-contact. In my line work, I am comfortable with using; Microsoft Exchange Online SharePoint Cloud services Microsoft 365 Administration Microsoft Teams and Skype Active Directory Windows OS Office 365 OneDrive All Microsoft Office applications Microsoft PowerBi Slack Trello Google suite I am certified to provide technical support to various customers. I provide support both via chat, email and voice calls depending on the customer's preference. In the support space, I have used some CRM and helpdesk support tools such as Freshdesk, Zendesk, ASD Grasshopper, Genesys, Rave, Anydesk, etc I assure you that I would deliver value to your organization. Office applications Microsoft PowerBi Slack Trello Google suite I am certified to provide technical support to various customers. I provide support both via chat, email and voice calls depending on the customer's preference. In the support space, I have used some CRM and helpdesk support tools such as Freshdesk, Zendesk, ASD Grasshopper, Genesys, Rave, Anydesk, etc I assure you that I would deliver value to your organization.

Skype
Windows 10 Administration
Microsoft Teams
Communication Etiquette
Office 365
Microsoft Windows
Customer Service
Technical Support
Customer Support
$18 hourly
Kunle L.
- 5.0/5
- (3 jobs)
Experienced in providing superior service frontline Technical Support to clients, using advanced troubleshooting mechanisms. - Working with Office 365 Directory Synchronization tool(DirSync), Microsoft Azure Active Directory Connect tool (AD Connect), and advising Customers on best course of action. - Working with DNS -Types or records, record creation, DNS management, DNS troubleshooting. - Experience working with Active Directory - FSMO Roles, Active Directory Domains and Trusts, Active Directory Sites and Services. Guide Customers on best course of action. - Active Directory, Group Policy Objects, File Share. - Experienced with using and troubleshooting Outlook 2016 within the network environment (permissions, calendar sharing, delegation). - Troubleshooting and setting up of basic Exchange functions for customers. -Management of Active Directory to suit a desired purpose for customers. - Navigating basic SharePoint for Customers, likewise carrying out advanced troubleshooting. - Initiating a structured activity for Customers, in compliance with the internal rules and procedures of the Company, and the internal Regulations. - Working autonomously as part of a Global team. - Incidence Management experience - including managing business expectations and communications for clients. - Basic User & Security Group Active Directory administration. - Providing advanced troubleshooting using both Internal/External tools. - Deep Knowledge of using PowerShell cmdlets in troubleshooting Microsoft 365 Applications. - Plan Security and compliance roles and policies for Microsoft 365. - Manage Microsoft 365 subscription and Tenant health. - Managing and implementing Multi-Factor Authentication (MFA) to suit a desired purpose. - Managing Teams as well as integrating it with other Microsoft 365 Applications, and also carrying out advanced troubleshooting. - Basic knowledge of Office Deployment Tool (ODT).

Skype
Microsoft SharePoint
Microsoft Office
Microsoft Windows PowerShell
Cloud Computing
Cloud Services
Skype For Business
Microsoft Azure
Customer Relationship Management
IT Support
Office 365
Microsoft Active Directory
$12 hourly
Idris B.
- 0.0/5
- (0 jobs)
I am an IT Professional with experience in Infrastructure, Cloud Services, Sales, and Microsoft Office Productivity Applications, with focus on enabling business technologies to optimize organization strategies, processes and workflows. Technology savvy, adapt with new environment and technologies quickly. Possess clear and sound communication and collaboration skills, problem solving skills, creative and innovative thinking skills, time and change management and prioritization skills to lead and work with diverse groups effectively.

Skype
Cloud Services
Skype For Business
Tech & IT
Sales Management
Customer Service
Microsoft Active Directory
Microsoft Access
Technical Project Management
Key Account Management
Microsoft Windows PowerShell
Microsoft SharePoint
Microsoft Office
Cloud Security
Microsoft Azure
$14 hourly
Igazeuma N.
- 0.0/5
- (0 jobs)
VIRTUAL ASSISTANT Detail-oriented and highly organized Virtual Assistant with 8 years of experience providing remote administrative support to executives, entrepreneurs, and small businesses. Proficient in managing schedules, handling customer service inquiries, and providing technical support using a wide array of software tools. Known for exceptional communication skills, problem-solving abilities, and the ability to maintain efficiency while handling multiple tasks in fast-paced environments. Committed to delivering high-quality results and improving operational workflows. STRENGTHS AND EXPERTISE Administrative Support: Calendar management, travel coordination, data entry, file management. Communication: Email management, client communication, phone support. Project Management: Task tracking, scheduling, Asana, Trello, Microsoft Teams.

Skype
Time Management
Ecommerce Site Setup
Website Builder
Zoom Video Conferencing
Trello
Asana
Email Campaign
Email & Newsletter
Email Management
Social Media Advertising
Social Media Account Setup
Travel Itinerary
Expense Reporting
Calendar Management
$5 hourly
Gideon D.
- 0.0/5
- (0 jobs)
I’m a results-driven professional with a background in civil engineering, sales, and operations management. I’ve worked across industries—from sustainable building materials to energy strategy—bringing strong project management, communication, and problem-solving skills to every role. My experience includes managing logistics, building client relationships, developing sales strategies, and contributing to infrastructure-focused research. I’m detail-oriented, adaptable, and always focused on delivering value. • Strong skills in project supervision, and customer relations. • Experienced in sales, marketing, and team coordination • Committed to clear communication and timely execution I’m here to support your project goals with precision and professionalism.

Skype
Zoom Video Conferencing
PowerPoint Presentation
Sales Strategy
Sales & Marketing
Microsoft Office
Microsoft Excel
Problem Solving
Communication Skills
Project Management
Branding
Brand Consulting
Telemarketing
Marketing
Digital Marketing
$10 hourly
Onyinye O.
- 0.0/5
- (0 jobs)
Welcome to my space, I’m a Virtual Assistant, Agile Project Manager and Product Manager who’s passionate about helping businesses succeed with seamless support and effective strategies. I successfully led the launch of 2 digital product, taking it from ideation and conceptualization to a full market launch. I grew a thriving community from 0 to over 2,000 members in just 6 months, fostering engagement and strong connections. Over the past 5 years, I have planned and executed over 80 virtual events, ensuring seamless and impactful experience. I speak English fluently (C1 level). If you think I'd be a good fit for your project, let’s chat. Looking forward to it!

Skype
WordPress Website
Wix
Event Marketing
Eventbrite
Slack
Google
Zoom Video Conferencing
Market Research
Jira
Notion
Project Management
Microsoft Excel
Microsoft Office
Canva
$10 hourly
Gabriel N.
- 0.0/5
- (0 jobs)
Hi there! I'm Gabriel Nkeonye, a seasoned Virtual Assistant specializing in administrative support, customer service, and content creation. With a few years of experience in virtual assistance, I've honed my skills in: - Administrative support: Email management, calendar organization, data entry, and project management - Customer service: Prompt and personalized support via phone, email, and chat - Content creation: Compelling blog posts, social media posts, and articles that resonate with diverse audiences I'm dedicated to helping busy professionals and businesses: - Boost productivity and efficiency - Enhance customer satisfaction and loyalty - Elevate their online presence and brand visibility As a skilled Virtual Assistant, I'm proficient in: - Google Suite (Gmail, Google Drive, Google Docs) - Microsoft Office (Word, Excel, PowerPoint) - Project management tools (Asana, Trello) - Social media platforms (Facebook, Twitter, LinkedIn) - Basic Design (Canva, Adobe Creative) Let's collaborate to take your business to the next level! I'm excited to offer my services as a dedicated Virtual Assistant and support your success.

Skype
Administrative Support
Critical Thinking Skills
Google Workspace
Calendar Management
Canva
Slack
Trello
Asana
Dropbox
Email Management
Blog Content
Customer Support
Virtual Assistance
Editing & Proofreading
$6 hourly
Osowom O.
- 0.0/5
- (0 jobs)
I pride myself in being an enthusiastic and reliable customer service professional with over 4 years experience working as a liaison between clients and corporations. I also have experience working in a SaaS company and traveling agency. Skilled communicator(oral and written) and listener with a strong dedication to helping customers resolve issues and cultivating a positive image of the company. Currently, I work as an onboarding specialist where I facilitate the smooth transition of new clients onto our platform, ensuring they receive personalised guidance and support to maximise their utilisation of our services. Highly capable of contributing positively to team members and projects. Let's connect and see what we can create together. My areas of expertise include: Administration, Microsoft Office, Problem-solving, Communication, Scheduling, Proofreading, Leadership, Data Entry and Onboarding.

Skype
Intercom
Slack
Email Communication
Data Entry
Phone Communication
Management Skills
Microsoft Office
Time Management
Google Workspace
Customer Service
Zendesk
Freshdesk
Jira
$6 hourly
Patience E.
- 0.0/5
- (0 jobs)
I am a confident and enthusiastic fellow who has excelled in the field of customer service and technical support with about 3 years of experience. I understand that customer satisfaction is important to the growth of an organization and I am keen to deliver that, build great customer relationship and meet your customer expectations. I am an active listener who pays attention to details, a fast learner who can absorb new ideas, proficient in both written and oral English, can handle high call volumes and have developed efficient and effective work ethics with an impeccable track record of achievement. I also possess a great sense of adaptability. I have handled accounts with clients based in the United States and in Nigeria with a strong ability to multitask and manage time effectively. Knowledgeable using CRM; Salesforce, Bitrix24, Tacsr, Zendesk and also familiar with a variety of packages like G Suite, MS office suite, and Zoom. Available to work 40 hours a week and lesser based on the opportunity. Trust me to work with minimal or no supervision, with a team and alone.

Skype
Customer Support
Email Communication
Client Management
Salesforce
Customer Relationship Management
Customer Service
Microsoft Office
Email Support
$4 hourly
Gabriel O.
- 0.0/5
- (1 job)
✅ I am a detailed-oriented Administrative Virtual Assistant with a strong background in Tech and Saas industries. Over the years, I have worked with diverse teams and clients globally (OUTSIDE UPWORK) where I specialize in managing client calendar and schedule, taking care of client’s emails and to-do lists, follow-up with deadlines, organize meetings with teams, track projects, and plan client travels and itineraries. ✅ I have specialized experience using software tools including Calendly, Asana, Trello, Slack, Zoom, Microsoft Teams, Microsoft office (Excel, Word, PowerPoint), Google Drive, Dropbox, Outlook, Canva, Notion, LastPass, Toggl, and WordPress. I am a competent user of Live chat, RingCentral, Zendesk, Freshdesk, Jira, CRM, HubSpot, ClickUp, and Zoho. ✅ I consistently deliver high-quality results with minimal supervision, and I am eager to bring my expertise to the table and make life easier for you, so you can be productive and make more money. ✅ If you will like to engage my services, Click the "Invite Button" or feel free to Send a Direct Message. ✅ Hoping to Work with you soon.

Skype
Executive Support
Administrative Support
Travel Planning
Appointment Scheduling
Calendar Management
Asana
Microsoft Teams
Trello
Microsoft Outlook
Slack
Email Support
Phone Support
$8 hourly
Oluwatoyin A.
- 0.0/5
- (0 jobs)
I am a resourceful and dependable Virtual Assistant with proven experience in managing emails, calendars, data entry, project coordination, research, and file organisation. Known for staying organised, meeting deadlines, and maintaininga high level of professionalism. Proficient in tools like Google workspace, MicrosoftOffice, and task management platforms like Trello and Asana.

Skype
Data Entry
Microsoft Teams
Zoom Video Conferencing
Canva
Asana
Trello
Calendar Management
Customer Support
Administrative Support
Virtual Assistance
Google Workspace Administration
Want to browse more freelancers?
Sign up