Hire the best Slack Freelancers in the Dominican Republic
Check out Slack Freelancers in the Dominican Republic with the skills you need for your next job.
- $25 hourly
- 4.9/5
- (45 jobs)
🚀 Upwork Skills Certified, Multilingual and TOP RATED Freelancer with more than 8 years of experience working as an Haitian Creole, Spanish, French, English translator/interpreter/Voice over artist. I am confident that I'm THE BEST in what I do and the IDEAL candidate for your project. ⚡️I have worked as a legal interpreter with different law firms and the Massachusetts litigation court, technical interpreter, medical interpreter for CAREMAX (Medicaid,Medicare, Obama Care patients), court interpreter and have provided interpretation between lawyers and Asylum seekers in the US. I have great cultural knowledge, passion for languages, and always provide accurate translation and interpretation as languages are windows to cultures. ✅ I have worked with different non-profit organizations like ( Hands of light in action, Garden Pool in Haiti) I have also worked with different language service companies in the US like Tarjimly, Fox Translation, Waves Language Solutions, Silver Bay Translations and Language Line Solutions providing simultaneous, consecutive, phone and video interpretation and translation. ⚡️I have translated and transcribed (Audios and Videos) scripts, news letters,flyers, marketing materials, manuals, business communication, product description, educational content, websites, emails, texts, books, journals, press releases, features, blogs, websites, technical documents, medical records in French, Haitian Creole, Spanish and so forth. ✅ Let's work together, so I can deliver to your clients the highest level of translation and interpretation they deserve.SlackWebsite TranslationProofreadingFrench to Spanish TranslationFrench to English TranslationSpanish to French TranslationDocument TranslationLive InterpretationCustomer ServiceAnswered TicketHaitian CreoleHaitian Creole to English TranslationSpanish to English TranslationZendeskEmail Support - $11 hourly
- 4.7/5
- (5 jobs)
Hello! Are you looking for an all round customer service representative and virtual assistant that can help you with your business? Then you've gotten to the right place! These are some tasks that I can assist you with: ☀️ Social media engagement (messages, comments and moderation) ☀️ Handling tracking and returns/refunds ☀️ Email, chat or phone inquiries and customer support in general ☀️Cold calling and appointment setting ☀️ Operational support And to help you with these tasks proficiently, these are the tools I have experience with: ☀️ Zendesk ☀️ Oracle Crowdtwist ☀️ Salesforce ☀️ Canva ☀️ Office packageSlackVirtual AssistanceCustomer EngagementCustomer AcquisitionCommunity ModerationCustomer ServiceIn-App SupportCustomer SatisfactionZendesk - $10 hourly
- 5.0/5
- (3 jobs)
As a Customer Care Agent, I’ve gained extensive experience across several facets of customer service. During my time as a call center agent, I used Zendesk, Magento, Stripe, to pull up customer context to deliver more personalized support without requiring customers to repeat themselves. I’ve also demonstrated strong results through my work. Among my peers, I’m known as an approachable, personable, patient and driven agent. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences.SlackCustomer SupportMicrosoft ExcelSchedulingStripeAdministrateEmail CommunicationData EntryCustomer SatisfactionVideo GameMicrosoft OfficeCustomer ServiceAccounting BasicsZendeskPhone Support - $20 hourly
- 5.0/5
- (11 jobs)
I specialize in providing administrative virtual assistant services that can help manage your office, implement projects, and design to support your team. With my expertise and skills, I can provide the support your business needs to succeed. Top Skills: Calendar Management Multiple Email inboxes Management Invoicing customers and billing vendors (QuickBooks) Presentations (Power Point) Project Management Phone/email client communications Light bookkeeping and spreadsheet management Travel management Dining reservations File management/organization Customer Service Social Media Management Report Generating Note taking and research Tech: ✓Advanced in Microsoft Office (Word, Excel, Powerpoint), ✓Google Suite ✓ QuickBooks ✓Zoho, Asana ✓ Canva ✓ Dropbox ✓ Slack ✓ Trello ✓ Loom ✓ Zoom/ Jitsee / Meet ✓ WordPress Industries Worked In: Telecommunications, Tourism, Government, Fashion, Sports, Events, Arts & Architecture Bilingual (English/Spanish) BA in Business AdministrationSlackIntuit QuickBooksWave AccountingEnglish to Spanish TranslationProofreadingAdministrative SupportOrganizerBusiness CorrespondenceMicrosoft ProjectExecutive SupportPersonal AdministrationAsanaEmail CommunicationLight BookkeepingScheduling - $13 hourly
- 5.0/5
- (4 jobs)
I’m a dynamic professional with expertise in managing online communities, creating engaging content, and developing impactful brand strategies. With a passion for building authentic connections and fostering brand loyalty, I excel at crafting compelling stories that resonate with audiences across platforms. Skills & Expertise: Community Engagement: Building and nurturing online communities, creating meaningful interactions, and driving engagement 📈. Content Creation: Producing visually appealing and relatable content for social media, blogs, and websites 🎨. Brand Strategy: Developing cohesive brand identities and executing marketing campaigns that align with business goals 🏆. Let’s collaborate to elevate your brand and create lasting connections! 💬SlackContent CreationGoogle AdsSocial Media AdvertisingAdministrative SupportData EntryNotionShopifyTrelloAirtableCreative WritingCopywritingVirtual AssistanceMicrosoft Office - $12 hourly
- 5.0/5
- (13 jobs)
I am a highly self-motivated and well-organized professional, equipped with outstanding problem-solving skills and robust capabilities. I excel at swiftly identifying issues and taking decisive, independent actions tailored to specific situations. Languages: Bilingual Fluent in both (Spanish, and English)SlackProduct KnowledgeSchedulingAnswered TicketEmail CommunicationMicrosoft OfficeCustomer Relationship ManagementData EntryQuality AssuranceZoho CRMZendeskPhone SupportEmail Support - $14 hourly
- 3.3/5
- (9 jobs)
🚨🔊For those seeking an experienced Project Manager, Executive Assistant, and E-commerce professional to enhance their business, this profile could be a great match. With over 3 years of project management experience and 1.5 years as an executive assistant, I've worked across various industries such as marketing, e-commerce, events, video production, and social media marketing. I have successfully managed projects for clients like The DIVE Studios, GiuliaChilin, and Slo.is, where I've not only led dynamic projects but also crafted and executed effective social media strategies that boosted online presence and engagement. 🔬Experience and Skills 🔎As a Project Manager: 📈 Strategic Planning: Defining objectives, scopes, timelines, and budgets. 🛠️Comprehensive Resource Management: Allocating and managing human and financial resources.🔍Monitoring and Control: Continuously tracking project progress and managing risks. 🗣️Effective Communication: Keeping stakeholders informed with clear and concise reports. ✅Quality Assurance: Ensuring excellence in all project deliverables. 📱Social Media Management Assistance: Managing social media calendars, collaborating on creative content creation, and using analytics tools to assess the effectiveness of campaigns and refine future strategies. 🔄Change Management and Problem Solving: Adapting strategies as needed to overcome obstacles. 👨🏻💼 As an Executive Assistant: 📅Calendar and Event Management: Coordinating appointments, meetings, and travel arrangements. 📧Communication Handling: Filtering and managing emails and phone calls. 📝Documentation and Preparation: Drafting and editing documents and presentations. 💼Meeting and Project Support: Assisting in the planning and execution of strategic initiatives. 👥Supervision and Leadership: Overseeing administrative staff and managing teams. 📊Social Media Management Assistance: Supporting social media planning, content creation, and scheduling to maintain a consistent online presence. 🏅We Might Be a Good Match If: 📲You're overwhelmed with managing your social media presence and need someone who can handle it with expertise. 🎯You find it challenging to balance multiple projects and want a dedicated professional to streamline processes. 🚀You prefer working with someone proactive who can identify and solve problems before they arise. 📬You value clear and timely communication and want to stay updated on all aspects of your projects. 🎩You appreciate a versatile professional who can wear multiple hats and adapt to various roles. 💻Platforms I Dominate: 👨🏽💻Management: Notion, Asana, Trello, Jira, Hubspot, Airtable, Monday.com, Metricool 🖌️Design and Edit: Canva, Capcut, Descript, Adobe Premier, Photoshop, Illustrator. 📈Advertising: Meta Ads Manager, Google Ads, LinkedIn Ads. 📧Email Marketing: Mailchimp, Klaviyo, Beehiv. 📝SEO: Rankmath, SEMrush, Moz, AnswerThePublic 👩🏽💻E-commerce Platforms: Shopify, WooCommerce, Wix, Google Site. 📞Communication: Slack, Todoist, Discord, G-Meet, Teams. Before proceeding with a contract, I prefer to have a meeting frist to discuss how I can add value to your business. If my services align with what you're looking for, let's jump on a call and explore how we can collaborate! I'm up for connecting when you're ready Regards, AndresSlackEmail ManagementGoogle WorkspaceMicrosoft OfficeGorgiasNotionCopywritingCommunity ModerationCustomer SatisfactionVirtual AssistanceQuality AssuranceAdministrative SupportProject ManagementZendeskTeam Management - $40 hourly
- 5.0/5
- (4 jobs)
I am very adaptable, a quick learner, I have very strong communication skills, and speak fluent English and Spanish. I'm highly skilled, organized, detail-oriented and focused. I am capable of completing tasks quickly as well as efficiently, so I can manage to be in a fast paced environment.SlackExecutive SupportProject ManagementSales & MarketingMeeting NotesAsanaEmail ManagementCalendar ManagementHubSpotMeeting SchedulingCopywritingFile ManagementMicrosoft OfficeEmail CommunicationData Entry - $15 hourly
- 5.0/5
- (3 jobs)
I am a Customer Service Specialist and Technical Support Agent with over 6 years of experience. I focus on customer satisfaction and I have remarkable interpersonal, organizational, and time management skills. I am looking to apply all the skills that I have acquired throughout these years of experience to provide High-Quality services to my employer.SlackTechnical SupportCustomer ServiceFreshdeskEmail SupportPhone SupportFrenchZendeskCustomer Support - $12 hourly
- 5.0/5
- (9 jobs)
I am passionate about delivering exceptional healthcare support to medical professionals, clinics, and healthcare organizations. My unique combination of medical expertise and administrative skills enables me to streamline your practice and elevate the quality of patient care. You can trust me to provide reliable and efficient assistance so that you can focus on what matters - providing the best possible healthcare to your patients. 📌Why Choose Me? ✔Medical Expertise: As a licensed physician, I bring in-depth medical knowledge to the table. I understand the complexities of healthcare, medical terminology, and the importance of confidentiality. ✔Efficiency: My experience as a virtual assistant means I am skilled in optimizing workflows, managing appointments, handling administrative tasks, and ensuring everything runs smoothly, allowing you to focus on patient care. ✔Versatility: Whether it's managing electronic health records (EHR), medical transcription, appointment scheduling, or medical research, I've got you covered. I adapt to your specific needs. ✔Communication: Clear and prompt communication is crucial in healthcare. I excel in effective communication, ensuring that your patients and colleagues are always informed and taken care of. 📌Services I Offer: ✔Medical Doctor ✔Language Interpretation (English - Spanish) ✔Healthcare Compliance ✔Patient Communication ✔Telemedicine Support ✔Patient Intake and History ✔Medical Transcription ✔Health Education ✔Appointment Scheduling ✔Medical Records Management ✔Wellness and Prevention Programs ✔Practice Management ✔Emergency Response ✔Appointment Scheduling ✔Prescription Refill Management ✔Insurance Verification ✔Fax administration 📌Medical Virtual Assistant tools: ✔EMR ✔Ring Central ✔Availity ✔United Healthcare Portal ✔PracticeFusion ✔Athena Health ✔IMS ✔ E Fax 📌 Other tools: ✔Google Workspace (GMail, GDrive, GDocs, GChat etc.) ✔Microsoft 365 (MS Teams, Word, Excel, PowerPoint, Outlook) ✔Skype, Slack, WhatsApp ✔ChatGPT ✔Canva I take great pride in my work and am committed to your satisfaction. Your success is my success. I've had the privilege of assisting numerous medical practices in enhancing their efficiency and patient care, and I look forward to doing the same for you. 🤝Let's Collaborate, message me! AnabelSlackCall Center ManagementShopifyMedical ReferralsMedical RecordsNotionPractice FusionDropboxTrelloAsanaElectronic Medical RecordCustomer SupportEcommerceOffice ManagementCommunication Skills - $10 hourly
- 5.0/5
- (3 jobs)
Hello, I'm Josue M. a freelance professional with experience in Shopify web development, Quality Assurance Analyst, IT tech support, and Data Entry. Throughout my career, I have gained skills and knowledge in various areas that allow me to provide efficient and high-quality solutions to my clients. 💠As a Quality Assurance Analyst and Retention Specialist, I have worked in renowned companies like Teleperformance SA, where I have developed a meticulous and detailed approach to ensuring excellence in products and services offered. Additionally, I have served as a Client Success Manager at Thryv (Dex Media), which has provided me with a comprehensive understanding of customer needs and the importance of long-term satisfaction. 💠My experience in IT Tech Support has allowed me to assist users in resolving technical issues, offering effective and user-friendly solutions. Furthermore, I hold certifications in Introduction to Cybersecurity, Computer Hardware Basics, and Network Support and Security provided by Cisco, which have provided me with a solid foundation in key technology areas. 💠Additionally, I have hands-on experience in Shopify web development. I have worked on building and customizing Shopify stores, implementing themes, managing product listings, configuring payment gateways, and optimizing the overall user experience. 💠I am fluent in English and have native-level proficiency in Spanish, enabling me to communicate seamlessly in both languages and provide comprehensive service to clients from different countries and cultures. As a freelance professional, I am committed to excellence and delivering exceptional results. My primary goal is to help my clients achieve their objectives, whether through quality assurance, tech support, or accurate and timely data entry. If you are looking for someone reliable with strong technical skills, fluency in English and Spanish, and a proactive attitude, I'm here to assist you! Feel free to contact me to discuss your needs and how I can contribute to the success of your project.SlackWordPressGitHubGitCSSHTMLShopifyReactJavaScriptIT SupportChatGPTCSS 3HTML5Customer ServiceQuality Assurance - $15 hourly
- 5.0/5
- (3 jobs)
Hi! I'm Diana with a background in virtual assistance, customer services and data entry being a core part of the previous 3 years, providing a full package of skill that translate into effectiveness and results. I am skilled in communicating with clients over phone and email, I have experience with social medias Direct Message, Live Chat Support but my major soft skills is to connect with client’s needs. I have also worked in administrative areas specifically in the accounting area, which has allowed me to learn how to handle emails, how to work in a team, in administrative areas and work efficiently in short periods of time. I'm eager to learn to use any new tools that allow me to get the job done well. I'm a team player but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with. My availability is flexible, so I remain at your disposal for any additional questions.SlackZendeskSalesforceCommunity ManagementSchedulingOffice 365CanvasTrelloWordPressAdministrative SupportCustomer ServiceEmail CommunicationData Entry - $10 hourly
- 5.0/5
- (3 jobs)
🌟 Elevate Your Business with Premier Virtual Assistance & Creative Solutions 🌟 As a dynamic Virtual Assistant, I specialize in providing exceptional administrative and creative services, tailored to enhance efficiency and innovation for businesses and entrepreneurs. My skills in scriptwriting 📝 and graphic design 🎨, alongside my mastery of administrative tasks, make me a unique asset. Key Offerings: 🚀 Advanced Social Media Management & Content Creation 📆 Expert Calendar and Email Management 🎯 Streamlined Project and Event Coordination ✍️ Professional Scriptwriting and Engaging Graphic Design Tech Proficiency: 💻 Fluent in Canva, Asana, Adobe Suite, Google Workspace, and more Quick Facts: 📈 Proven track record in improving operational workflows 🗂️ Highly organized, detail-oriented, and adept at multitasking 🎓 Certified in Office and Project Management; continually upskilling in digital tools and creative software Ready to boost your productivity and creativity? Let’s achieve excellence together. Contact me today! ✨SlackAsanaGoogle DocsVideo EditingGraphic DesignCanvaCopywritingWorkManagerOrganizational PlanLeadership SkillsSocial Media ContentCommunication SkillsTime ManagementChatGPTMicrosoft Office - $8 hourly
- 5.0/5
- (3 jobs)
Talent Acquisition Specialist, Recruitment Coordinator, Headhunter, HR, Customer Service, Data Entry, Virtual Assistant, Onboarding.SlackTask CoordinationEmployee OnboardingOnline Sales ManagementPhone CommunicationSchedulingFile MaintenanceRecruitingStaff Recruitment & ManagementAccounting BasicsVirtual AssistanceEmail CommunicationMicrosoft Office - $10 hourly
- 4.7/5
- (2 jobs)
If you are looking for a Virtual Assistant in the E-commerce field, who can absorb the information of your company very fast and attend to your administrative work properly, you're in the right place! My name is Gabriel Sanchez, a knowledgeable Virtual Assistant, who can take care of administrative assistance along with the attentive customer support that your clients deserve. A fully equipped professional with the skillset necessary to deliver the best service. The most important thing I consider I have is the willingness to learn and the proactiveness in improving the experience in my workspace. ✅ Soft Skills: -Tech Savvy - English and Spanish Native -Fast learner -Empathetic -Proactive ✅ Administrative Work - Internet Research - Collecting Emails and Contact Information - Slack - Data Entry - G-Suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/CSV files, Outlook, etc.) ✅ Customer Support for E-Commerce - Email (Gmail) - Chat (Live Chat) - Social Media Management & Comment ModerationSlackAirtableGorgiasVirtual AssistanceMicrosoft OfficeGoogleExcel MacrosCustomer ServiceData EntryMicrosoft Excel - $10 hourly
- 5.0/5
- (5 jobs)
Hi there, I am currently seeking a customer service position where I can leverage my skills to create positive, lasting experiences for customers. I am eager to join a company that values customer satisfaction, fosters continuous improvement, and promotes a supportive team environment. With my enthusiasm for helping others and my commitment to delivering exceptional service, I am excited about taking on new challenges. I take pride in offering friendly and efficient customer support, always striving to leave customers with a positive impression. My focus is on building strong relationships and ensuring satisfaction in every interaction. Having spent nearly a decade in customer service roles, I have honed my ability to understand customer needs and resolve issues effectively. Consistently delivering high-quality service has earned me positive feedback and loyalty from clients, and I believe in the impact of warm, approachable communication. You can trust me to be a dependable, detail-oriented team member who meets deadlines and follows through on commitments. I understand that reliability is key in any professional relationship and I am dedicated to exceeding expectations. My skills and experience make me a strong fit for your customer service needs. Your satisfaction will be my priority, and I look forward to working together to enhance your customer service experience! Best Regards, Marie.SlackAsanaZendeskOnline Chat SupportCustomer SupportBPO Call CenterAudio TranscriptionVideo TranscriptionVirtual AssistanceHaitian CreoleTranslationAppointment SchedulingCustomer ServiceEmailData Entry - $6 hourly
- 5.0/5
- (1 job)
I'm a term law student with an extensive experience and a strong desire to help others and you are not the exception. Whether you need an assistant to manage your calendar and the due dates, or need translation and presentantions I will be more than happy to assist you.SlackChatGPTPDFDropboxNotionPresentationsMicrosoft OfficeLegal - $4 hourly
- 5.0/5
- (1 job)
Hello there! 👋 I am an experienced Bilingual Customer Support Specialist with over 2 years of proven expertise in delivering exceptional service. Throughout my career, I have cultivated skills in areas such as chat, email, ticketing systems, typest (I can write over 75 words per minute) and technical support. Proficient in both English and Spanish, I pride myself on bridging language gaps to provide comprehensive support to diverse customers. In addition to my linguistic abilities, I bring valuable skills in typing and mastery of the office package, enhancing my capabilities in customer service. My commitment to excellence, adaptability to fast-paced environments, and unwavering dedication to customer satisfaction set me apart. Let's collaborate to deliver outstanding support and make a positive impactSlackTypePadTypeScriptOnline Chat SupportBPO Call CenterHealthcareEmail SupportLegalEmailData AnalysisExcel Formula - $5 hourly
- 3.4/5
- (6 jobs)
I am a native French speaker, enthusiastic and hardworking with over 4 years of experience in customer service and technical support. I am an active communicator and a very hard worker. Over the past few years, I have had the opportunity to gain a lot of experience and maturity in this domain. Discipline, rigor and honesty are the main elements of my character. I had the chance to participate in the expansion of several companies in the Ecommerce. Working in the domain of customer service is one of my best experiences in life, because it taught me to know and understand better the choice of people and it explains why we are all different. Customer satisfaction is my number one goal and I am willing to do whatever it takes to provide a higher quality service than normal.SlackSearch Engine OptimizationHaitian Creole to English TranslationTranslationEmail SupportOnline Chat SupportHaitian CreoleFrenchCustomer ServiceCustomer SupportGoogle SheetsEmail Communication - $9 hourly
- 0.0/5
- (2 jobs)
Bilingual customer service representative, interested in opportunities in a position utilizing conflict resolution skills, focusing on customer care, and office management. Seeking to utilize strong interpersonal skills and knowledge to create a memorable dining experience for clients and growth.SlackCommunication SkillsEmail CommunicationCustomer SatisfactionOrder ProcessingLatin American Spanish AccentTypingComputer SkillsInterpersonal SkillsMicrosoft OfficeCustomer ServicePhone SupportOnline Chat SupportZendeskTechnical Support - $12 hourly
- 4.8/5
- (4 jobs)
Familiar with CRM tools like Zendesk, Slack, Ringcentral, Pipedrive. Able to solve all major problems quickly and efficiently, and create high-quality professional relationships with callers. English, Spanish and French.SlackHaitian CreoleRingCentral GlipEnglish TutoringTranslationCustomer ServiceData EntryCustomer SatisfactionConsumer GoodsFrenchEnglishSpanishEmail SupportZendeskPhone Support - $15 hourly
- 4.4/5
- (4 jobs)
If your business goal is to accomplish an outstanding customer satisfaction, this is what I'm here for! Experienced bilingual customer service specialist who has been supporting numerous BPO companies for over 6 years. I learned valuable professional skills such as customer satisfaction and process simplifications by identifying the root of the cause and providing a quick and efficient resolution to the customer's situation. ☑I will be able to provide an excellent experience for each of your customers, leading to customer loyalty towards your company. ☑I will be focusing on your customer's needs and will come up with a unique solution for each specific situation that any customer would face. I’m an enthusiastic, conscientious, hard worker with an eye for detail and a passion for language. Punctuality, as well as reliability, are my strengths. I strive to accomplish goal-oriented results. ✔ I can provide WORLD CLASS customer service. ✔ I am adept with Microsoft Office (Word, Excel, PowerPoint, Outlook) and CRM programs. ✔ I am capable of managing complex, multi-line telephone systems, and typing skills. ✔ I am knowledgeable in G Suite and Office 365. ✔ I can help you clean up and organize your email and schedule. ✔ I can help with web research and documentations.SlackOnline Chat SupportOrder TrackingShopifyDropshippingSchedulingVirtual AssistanceReceptionist SkillsZendeskCustomer ServiceCustomer SupportBPO Call CenterTechnical SupportGoogle DocsData Entry - $12 hourly
- 0.0/5
- (2 jobs)
I’m a skillful person with many talents and I'm a quick learner, I have experience in many things, related to customer service, technical support, success coach, social media management, sales, retainer, supervisor, design, data entry, YouTube, Forex, and Stocks. I also possess knowledge of several different platforms used for this type of online dutys like the ones listed below: -Slack -Zendesck -Intercom -Zoom -ClickUp -Kajabi -Hubspot -Loom -Discord -Telegram -Calendly -Aloware -Fathom -Google Sheets & Google Docs -Microsoft -Chargebee -ChargeDesk -DBeaver -NMI -Refersion -Milanote -Notion -Midigator -Payarc -maverick paymentsSlackZoom Video ConferencingEnglishFinancial TradingEmail SupportZendeskCryptocurrencyOnline Chat SupportCustomer SupportLoomCustomer ServiceForex TradingGoogle DocsVirtual AssistanceData Entry - $10 hourly
- 0.0/5
- (1 job)
If your business goal is to accomplish an outstanding customer satisfaction, this is what I'm here for! Experienced customer service specialist who has been supporting numerous BPO companies for over 6 years. I learned valuable professional skills such as customer satisfaction and process simplifications by identifying the root of the cause and providing a quick and efficient resolution to the customer's situation. ☑I will be able to provide an excellent experience for each of your customers, leading to customer loyalty towards your company. ☑I will be focusing on your customer's needs and will come up with a unique solution for each specific situation that any customer would face. I’m an enthusiastic, conscientious, harrd worker with an eye for detail and a passion for language. Punctuality, as well as reliability, are my strengths. I strive to accomplish goal-oriented results. ✅Customer Support for BPO Companies - Email - Ticket Support (Zendesk) - Live Chat (LiveEngage) - Social Media Management & Moderation ✅Admin Work - Data Entry - Collecting emails and contact information - G-suite (Google Docs, Google Sheet) - File Conversion (PDF to Excel/Word) - Shopify - Wix - Microsoft Office (Word, Excel/ CSV files, Outlook) - Internet ResearchSlackAdministrative SupportEmail SupportEnglishInterpersonal SkillsReceptionist SkillsTechnical SupportBPO Call CenterEmail CommunicationVirtual Assistance - $10 hourly
- 0.0/5
- (1 job)
📌 **𝐘𝐨𝐮𝐫 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐏𝐚𝐫𝐭𝐧𝐞𝐫** 📌 Ready to take your productivity to the next level? 📌 Seeking a proactive and efficient virtual assistant? You're in the right place! And I'm thrilled to assist you in efficiently handling your daily tasks, allowing you to focus on what you excel at – growing your business. Here are the tasks I can help you with: ★ Email / Drive organization ★ Email / Chat support ★ Calendar scheduling ★ PDF to Word conversión ★ Online research ★ Eng-Spa translations ★ Transcriptions ★ Video call scheduling ★ Light graphic design Tools I use: - Google Suite (Gmail, Google docs, Spreadsheets, Google Forms) - Slack - Zoom, Teams - Notion, Trello, Flow - Affinity Designer, Canva I look forward to connecting with you for a productive conversation. Let's have a chat!SlackProject Management SupportDigital MarketingVirtual AssistanceBusiness TranslationNative FluencyEnglish to Spanish TranslationTranslationAdministrative SupportProofreadingEnglishGoogle DocsData EntrySpanish - $17 hourly
- 0.0/5
- (0 jobs)
Organized, detail-oriented Virtual Assistant Bilingual Proactive Excellent communication skills Excellent time management abilities Reseach - Data Entry Teams/ZoomSlackInformation SecurityAccounts PayableMicrosoft TeamsAccounts ReceivableTypingPurchase OrdersDatabaseReport WritingAdministrative SupportIntuit QuickBooksAccounting BasicsManagement SkillsMicrosoft OfficeData Entry - $12 hourly
- 0.0/5
- (0 jobs)
Customer Service: Objective: Ensure customer satisfaction by addressing inquiries, resolving issues, and providing information about products or services. Key Responsibilities: Responding to customer inquiries via phone, email, chat, or social media. Processing orders, returns, and exchanges. Handling customer complaints and resolving issues promptly. Providing product or service information and assistance. Maintaining customer records and updating information as needed. Collecting customer feedback to improve products, services, and overall experience. Technical Support: Objective: Assist customers in resolving technical issues related to products or services and ensure optimal functionality. Key Responsibilities: Diagnosing and troubleshooting hardware and software problems. Providing step-by-step guidance to resolve technical issues. Escalating complex issues to higher-level support or specialized teams. Documenting issues, resolutions, and updates in a knowledge base. Conducting regular system maintenance and updates. Offering training or resources to help customers use products effectively. Common Goals: Enhance customer experience and satisfaction. Foster long-term customer relationships. Improve product or service reliability and usability. Provide timely and efficient support to minimize downtime and frustration. Virtual Assistant A virtual assistant (VA) provides administrative, technical, or creative support to clients remotely, ensuring efficient operation and management of tasks. Key Responsibilities: Administrative Support: Managing emails and correspondence. Scheduling appointments and managing calendars. Organizing and maintaining digital files and documents. Preparing reports, presentations, and spreadsheets. Handling travel arrangements and itineraries. Conducting research and compiling data. Customer Service: Responding to customer inquiries and providing support. Handling customer complaints and resolving issues. Managing customer relationships and ensuring satisfaction. Technical Support: Troubleshooting software or technical issues. Assisting with the setup and maintenance of virtual meetings. Providing technical guidance and support for specific software or tools. Creative Support: Managing social media accounts and creating content. Designing graphics, marketing materials, or presentations. Writing and editing blog posts, articles, or other content. Specialized Services: Bookkeeping and managing financial records. Digital marketing and SEO tasks. Project management and coordination. Event planning and coordination. Skills and Qualifications: Strong organizational and time-management skills. Proficiency in relevant software and tools (e.g., MS Office, Google Suite, project management tools). Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks simultaneously. Problem-solving skills and attention to detail. Common Goals: Increase efficiency and productivity for clients. Provide reliable and timely support. Enhance client satisfaction and build long-term relationships. Adapt to the unique needs and preferences of each client.SlackMultitaskingProblem SolvingBooking ServicesTicketing SystemCRM SoftwareZendeskMicrosoft OfficeOffice 365 Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.