Hire the best Social Customer Service Specialists in Australia

Check out Social Customer Service Specialists in Australia with the skills you need for your next job.
  • $40 hourly
    Extensive experience building + running 2 business from the ground up (both a service-based business and an e-commerce business), specialising in Instagram marketing and website design. I also currently manage social media accounts + website for a trade business. My strengths are optimising Instagram and website to be more aesthetic and attract dream clients/customers. I have also worked in retail customer service for over 12 years, and have extensive experience in all aspects of customer service.
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    Adobe Lightroom
    Customer Service
    Social Media Optimization
    Social Media Content
    Social Media Marketing
    Social Media Content Creation
    Social Media Advertising
  • $60 hourly
    Hard working, young at heart 47 year old neurodivergent woman, who thrives under pressure. Communication is my superpower. Constantly ebbing and flowing, through roles that ignite my energy and passions. I'd love to see if we can create a professional dynamic together. Multiple skills and talents. Currently self-employed and freelancing. I have experience with role playing to record voice data, and market research collection. Qualifications in hairdressing, mental health and healing hypnosis, and experience working with people from diverse backgrounds. I have also worked in many social and professional settings including as a mental health support coordinator, a self employed hairdresser, and a small business operator. Roles have also included reception/admin work and customer service. Academic High Distinction/ Distinction average, (Deakin University). Examples of written work can be found below. Excellent communication and writing skills Trained in hypnosis dialogue/voice Role playing scenarios Can produce different styles of voice/ tone Research and referencing skills PowerPoint design Peer support Advocate Australian with a natural accent.
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    Australian English Dialect
    Creative Writing
    Online Research
    Health Science
    Topic Research
    Voice Acting
    Presentation Design
    Smooth Voice Tone
    Australian English Accent
    Communication Skills
    Facilitation
    Female Voice
    Academic Research
    Academic Writing
  • $15 hourly
    As a Dynamic Virtual Assistant, I navigate a spectrum of tasks with finesse, bringing a professional touch to mystery shopping calls, surveying chatbots, precise data entry, top-tier chat support, content creation, text translation, strategic social media management, and even interfacing with AIs and robots. I embody adaptability, a proactive mindset, and an unwavering commitment to learning, ensuring your virtual operations are not just managed but elevated to excellence.
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    First Aid
    Staff Recruitment & Management
    Human Resource Management
    Customer Service
    Mystery Shopping
    ESL Teaching
    Personal Development
    Counseling Psychology
    Online Chat Support
  • $20 hourly
    Here to help with all your content creating needs! Instagram Handles @taradeerae, @alexandervaney, @cinnamonlovestories @goldenglowcreators - Australia Based, Vanlife, Travel, Outdoors, Skate, Surf, Fashion, Events - Male + Female + Couple Content - UGC + Editing of Existing Content - Excellent storytelling skills - Dreamy, Vintage Aesthetic Vibes - TikTok, Instagram Reels, Pinterest, Facebook, Linkedin - Individual pieces garnering up to 1.5 million views - Growing communities
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    TikTok Marketing
    Editing & Proofreading
    Social Media Website
    Telemarketing Scriptwriting
    Digital Photography & Cinematography
    Sales Promotion
    Content Distribution & Promotion
    Voice Recording
    Web Design
    Content Creation
    TikTok
    Instagram
    Social Media Content Creation
  • $5 hourly
    Ability to provide excellent customer service over 3 years (by phone, chat, email). No English language barrier(native speaker). Having 3+ years of experience in customer service roles, I would like to add definite value to your organization with visible positive results. I am always eager and quick to learn new skills as required. Under pressure, I always keep a positive mental attitude to fulfill my task. My objective is to obtain a position where I can maximize my customer relations, staff leadership, communication skills and problem analysis in a challenging environment to achieve the corporate goals. I am confident that I have gathered enough knowledge on the following, but not limited to: - -Quality Monitoring / Quality Assurance -Chat Support -Email Handling -Reports Creation -MS Office knowledge especially in MS Excel & MS Word - -Extensive Web Research -Data Entry / Data Mining -Technical Support - Products Reviews - Technical support I do have a strong foundation in these above mentioned areas. Core skills: • Commitment and willingness to provide outstanding customer service • Hard working and keen to learn • Ability to work in a team or individually • A Calming Presence Goal Oriented Focus • Willingness to Learn • Administrative and computer skills (operating system: Windows XP, 7, 8, & 10. Office suites: MS Word, MS Excel, Outlook etc.) • Excellent time management abilities Career Objectives:- To gain engaging position and looking for new opportunity in Customer Service to extend my existing knowledge and develop skills as CSR within an organisation. Use my can-do attitude, keen learning abilities, customer orientation and eye for detail to achieve success. Take a look at my clients' feedback and my tests results and please don't hesitate to contact me if you need more information about my professional profile.
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    Microsoft Azure
    Microsoft Dynamics 365
    Office 365
    Microsoft Dynamics ERP
    IT Support
    Virtual Assistance
    Jira
    Consumer Review
    ServiceNow
    Social Media Account Setup
  • $45 hourly
    I am a primary school teacher who completed her Bachelor of Arts and Master of teaching. I have previously worked in several retail stores while completing my studies which has given me great communication skills, outstanding work ethic and passion to try new things and succeed.
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    Enthusiastic Tone
    Communication Skills
  • $30 hourly
    I am a Freelance Persian to English Translator. I founded my translation business, Hamahang Translation, in 2023. I have a Bachelor of Languages degree from the Australian National University, completed in 2014, with a major in Persian and minor in Arabic. I also have a Master of Social Work degree from Deakin University, completed in 2018. Currently I am working towards a Master of Translation degree at RMIT University, which I will be completing in 2025. With my academic background in linguistics, sociology, history, psychology and social work I can offer quality specialised translations in any of these subject areas. I also have professional experience as a social worker working with refugees and migrants, and so I have specialised knowledge to offer for any translation projects relating to human rights, immigration and displacement. My recent projects include translating legal documents, identity documents, personal correspondence, medical and insurance records and marketing materials, as well as legal transcription and subtitling audiovisual material. The translation services I offer are: Health and science translation (medical records and reports, articles, research papers) Legal translation (contracts, deeds, powers of attorney, personal correspondence) Literary translation (poetry, novels, short stories, biographies) Marketing and corporate communications translation (flyers, brochures, newsletters, presentations) Document translation (Official and personal documents) Subtitling (Social media and Youtube content, TV series, films and documentaries) Editing and proofreading translations of professional and academic writing MTPE (Post-editing of machine translations) With my academic background in linguistics, I also offer my services as a consultant linguist, providing expert advice and insight into localisation projects for the Australian market, including Australian pronunciation, terminology, and cultural references. من مترجم آزاد فارسی به انگلیسی هستم. در سال ۲۰۲۳ دفتر ترجمه خودم را به نام "هماهنگ" تاسیس کردم. در سال ۲۰۱۴ از دانشگاه ملی استرالیا با مدرک کارشناسی زبان شناسی با رشته زبان فارسی و عربی فارغ التحصیل شدم. در سال ۲۰۱۸ هم مدرک کارشناسی ارشد خدمات اجتماعی ام را از دانشگاه دیکین دریافت کردم. در حال حاضر در دانشگاه کارشناسی ارشد ترجمه ی فارسی به انگلیسی می خوانم که تا سال ۲۰۲۶ تمام خواهد شد. به عنوان مترجم تجربه ی حرفه ای در ترجمه اسناد هویتی, پزشکی و سفرنامه و همچنین ویرایش زیرنویس فارسی به زبان انگلیسی دارم. در کار قبلی ام به عنوان یک مددکار اجتماعی تجربه ی مدیریت پرونده, گزارش نویسی و کمک کردن به مهاجران تازه رسیده را دارم. همچنین با خانواده های در مضیقه تحت پوشش صلیب سرخ استرالیا و اداره حفاظت کودکان استرالیای غربی کار کرده ام. موضوع های مورد علاقه من شامل تندرستی، سیاست، تاریخ، زبان شناسی، جامعه شناسی، علم و تکنولوژی، فیلم ، موسیقی و ادبیات هستند. من عضو .انجمن مترجمان استرالیا هستم و نیز انجمن مترجمام ادبی استرالیا هستم
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    LLM Prompt
    Linguistics
    Time Management
    Organizer
    Writing
    SDL Trados
    Translation & Localization Software
    Literary Translation
    Document Translation
    Subtitles
    Translation
  • $15 hourly
    Virtual Assistant | eBay Product Listings | Administration With over 5 years of administration and customer service experience, I'm highly commended for being hardworking, customer-centric and always willing to offer a helping hand. My previous experience has allowed me to develop excellent communication and organisational skills. I'm a top-rated seller on eBay and have over 10 years of experience with product listings. Here are some of the tasks I can help you with: 🟢 Data entry 🟢 Customer service 🟢 File organisation 🟢 eBay listings 🟢 Email management (Outlook, Gmail) 🟢 Internet research 🟢 Voice recordings (Australian Accent) Here are the tools that I use as a virtual assistant: 🟡 Communication --- FB Messenger, Google Meets, Microsoft Teams, Slack, Whatsapp, Zoom 🟡 Project Management --- Google Drive, Microsoft, Notion 🟡 Socials --- Facebook, Instagram, TikTok, Pinterest, Youtube, Twitter, I pride myself on providing clear communication and updates while completing the task. Please feel free to contact me so we can start working together 😊
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    Voice Recording
    Administrate
    Google Workspace Administration
    Microsoft Dynamics CRM
    Invoicing
    Communication Skills
    Email Management
    eBay Listing
    Customer Support
    Filing
    Shopify
    Microsoft Office
    Data Entry
  • $15 hourly
    As a dedicated email marketing specialist with a Bachelor's degree in Business (Digital Marketing & Communications and International Business), I help businesses connect with their audience through impactful, data-driven campaigns. My expertise lies in creating engaging, conversion-focused email sequences that elevate brand visibility and drive results. Email Marketing Focus: Strategy & Execution: I craft personalized email strategies tailored to your audience, ensuring every campaign strengthens your brand voice and maximizes engagement. Content Creation: From compelling subject lines to high-converting calls-to-action, I deliver copy that captivates and converts. Analytics-Driven Optimization: My approach is backed by data. I monitor key metrics to refine strategies, enhance performance, and achieve measurable results. Additional Skills: Proficient in social media management, copywriting, SEO, and SEM, allowing me to integrate email efforts seamlessly within your larger marketing ecosystem. Skilled in using tools like Canva for graphics, AI for automation, and data analytics for actionable insights. Why Work with Me? I bring a unique blend of strategic creativity and analytical insight to each project, ensuring your email campaigns aren’t just delivered but drive action. Ready to boost your brand’s presence with effective email marketing? Let’s connect and make it happen!!
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    Custom Web Design
    Digital Literacy
    Proofreading
    Banner
    Copywriting
    Email Marketing
    Digital Marketing
    Freelance Marketing
    Marketing
    Social Media Content
    Social Media Management
    Digital Marketing Strategy
    Marketing Strategy
  • $8 hourly
    Hello and Welcome! I am delighted to offer my expertise as a versatile freelancer specializing in virtual assistance, meticulous bookkeeping, and efficient data entry. The key responsibilities included: - Administrative Support: Manage emails, inventory, invoicing, scheduling and tasks management to ensure smooth operations. - Calendar Management: Manage calenders, emails, scheduling appointments, travel arrangements and coordinating meetings. - Client Communication: Handle client inquiries and communications promptly. Ensuring good customer service and satisfaction. - Data Entry and Documentation: Enhancing data organization and accessibility. Maintained accurate records and updated databases. - Social Media Management and Content Creation : Assisted in content creation and scheduling posts across different platforms (facebook, instagram & tiktok) - Research and Report Preparation: Conduct thorough research on various topics, contents and compile findings into clear and concise reports. Skills and Tools - Time Management - Proficient in utilzing tools (Microsoft office suite, Good workspace, Xero Software, Myob Software, Adobe Premiere, Canva, Square and shopify) - Attention to details - Transparency - Ability to adapt quickly to new technologies and environments. Education - BSBA Major in Financial Management - Masters Degree in Professional Accounting (still studying) - Certificate in Xero - Certificate in Xero Payroll Why should you hire me: 1. Proactive communication and on-time job completion. 📞⏰ 2. I assure 100% security and confidentiality of the data provided. 🔒 3. Long-term and trust-worthy relationship. 💼 4. Free job discussion to understand your business requirements. 🆓 As a dedicated and thorough freelancer, I am driven to provide top-notch virtual help, accurate bookkeeping, and speedy data entry services. With a solid background in administrative chores and a great eye for detail, I ensure project completion on schedule while prioritizing correctness. My purpose is to give dependable support to clients, allowing them to focus on their primary objectives while I handle their administrative needs efficiently. Let's work together to reduce your workload and reach your business objectives smoothly. I look forward to discussing how I can help you.
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    Payroll Accounting
    Transaction Data Entry
    Shopify
    Canva
    Virtual Assistance
    Photo Editing
    Video Ad Campaign
    Microsoft Excel
    Data Entry
    MYOB Administration
    Xero
    Bookkeeping
    Customer Service
    Adobe Premiere Pro
  • $33 hourly
    Career Objective A creative and wellorganised hospitality management student currently studying at international college of management Sydney, looking to work in a professional job which will allow me to utilise and improve my planning and management skills. I have strong interpersonal skills and the ability to work well in a fast-paced environment, and ready to improve and learn new skills
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    Travel & Hospitality
    Customer Support
    Phone Support
    Food & Beverage
    Sales
  • $15 hourly
    I’m a detail-oriented and highly organized Administrative Assistant with experience supporting remote teams and businesses. Whether you need help managing your calendar, handling client communications, or organizing reports, I can assist. Skilled in Google Workspace, Microsoft Office, task management tools like Trello and Asana, and customer support platforms. I provide full administrative support, from scheduling meetings and managing emails to data entry and document preparation. Regular communication is key to me, so let's stay connected to ensure everything runs smoothly.
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    Customer Service
    Technical Support
    Administrative Support
    Email Management
    Online Research
    Virtual Assistance
  • $45 hourly
    i have a graduate diploma in Migration law and im starting a bachelor or law graduate entry soon. i have a bachelor degree in business management im looking for any opportunity online to get paid from working from home.
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    Family & Education
    Clerical Skills
    WorkManager
  • $21 hourly
    Dedicated customer service professional with over 8 years of experience in delivering exceptional support and fostering positive customer relationships. Skilled in handling inquiries, resolving issues, and ensuring client satisfaction across diverse industries. Proven ability to communicate effectively, manage multiple tasks, and work collaboratively in fast-paced environments. Passionate about enhancing customer experiences and committed to continuous improvement in service delivery. Adept at utilizing CRM systems and tools to streamline processes and maintain accurate records. Looking to leverage my expertise to contribute to a dynamic team focused on customer success.
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    IT Support
    Online Chat Support
    Bilingual Education
    Translation
    Customer Support
    Email Support
    Data Entry
    Microsoft Project
    Project Management
    General Transcription
    Virtual Assistance
  • $25 hourly
    With a diverse background spanning roles in culinary arts, residential cleaning, project coordination, creating designs, assisting with task and corporate planning, I bring a versatile skill set and adaptability to any workplace. From managing kitchen operations in a bustling restaurant to spearheading advertising initiatives, I am adept at multitasking, problem-solving, and delivering exceptional results. My commitment to excellence and dedication to exceeding expectations make me a valuable asset in any professional environment. * I am adept to using Adobe Photshop * I would say I am easy and always eager to learn new things, and always believe there's no ending to learning. * Doing my task, I always communicate and update my supervisor on my progress as communication and updates are important for me and for my supervisor.
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    Social Media Advertising
    Photo Editing
    Customer Service Chatbot
    Sales & Marketing
    General Transcription
    Virtual Assistance
    Data Entry
  • $6 hourly
    Hi there! I’m Vanissa, a goal-oriented and creative professional with a passion for helping businesses succeed. With over 5 years of experience managing Meta (Facebook & Instagram) Ads, I specialize in creating campaigns that drive real results, whether that’s increasing engagement, boosting sales, or growing brand awareness. Beyond ads, I’ve spent years in customer service and administrative support, where I’ve learned how to connect with people, solve problems, and keep things running smoothly behind the scenes. I genuinely enjoy making things easier for others, which is why I take pride in being efficient and reliable in everything I do. I’m someone who always meets deadlines and stays calm under pressure, but I also believe in putting my heart into every project. My previous employers have appreciated my dedication and ability to get things done right, with a focus on quality and client satisfaction. If you're looking for someone who's passionate, dependable, and ready to help your business grow, I’d love to work with you!
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    Telemarketing
    Online Presence Review
    Asana
    HubSpot
    Canva
    Microsoft Excel
    Microsoft Office
    Multitasking
    Administrative Support
    Social Media Ad Campaign
  • $5 hourly
    Hello everyone, my name is Delfina, I am looking for a job to do while I complete my studies in medicine. As you can see in my profile I have experience in the field of translations. I started studying English when I was 8 years old and finished my studies at 17. I took Cambridge exams as well, all of them passed with honors. I also lived in Australia for two years, which reinforced my knowledge. I am currently living in Perth Australia.
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    Translation
    Instagram Story
    Instagram Post
    Instagram Reels
    Instagram Marketing
    Instagram
    TikTok Marketing
    TikTok
    Social Media Account Setup
    Social Media Content Creation
    Influencer Marketing
    Team Building
    Communication Skills
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