Hire the best Social Customer Service Specialists in Canada

Check out Social Customer Service Specialists in Canada with the skills you need for your next job.
  • $40 hourly
    Do you want to optimize the growth of your business and transform the relationship you have with your clients? Concerned about your needs and values, I use my creativity and my knowledge of administration, human resources and sales psychology to promote your products or services. All this with the goal of stimulating your sales while consolidating your reputation. By collaborating with me, you : • Make your time profitable • Team up with a proactive, persuasive and empathetic person who cares about your company's success • Benefit from trilingual writing tailored to your needs • Actively participate in the reviews of completed projects to ensure that the result reflects your requirements. Contact me to take your business to the next level! ********************************************** Vous souhaitez optimiser la croissance de votre entreprise et transformer la relation que vous entretenez avec vos clients? Soucieuse de vos besoins et de vos valeurs, j’use de ma créativité et de mes connaissances dans le domaine de l’administration, des ressources humaines et de la psychologie de la vente afin de promouvoir vos produits ou services. Le tout dans le but de stimuler vos ventes tout en consolidant votre réputation. En collaborant avec moi, vous : Rentabilisez votre temps Faites équipe avec une personne proactive, persuasive et empathique qui a à cœur le succès de votre entreprise Bénéficiez d’une rédaction trilingue et adaptée à vos besoins Participez activement aux révisions des projets réalisés pour vous assurer que le résultat reflète vos exigences. Contactez-moi pour faire passer votre entreprise au niveau supérieur!
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    Copywriting
    Budget
    Microsoft Outlook
    English
    Translation
    Google Calendar
    Administrative Support
    Spanish
    Article Writing
    Office 365
    Voice Recording
    SEO Writing
    Customer Relationship Management
  • $20 hourly
    Your friendly, Canadian VA - ready to take on any task! I am a seasoned Virtual Assistant based in Canada with over five years of experience in administrative, operations, and customer support roles. My background spans various industries, including tech startups, e-commerce, manufacturing, advertising, media, and event planning. I am passionate about helping small businesses grow, connecting with new and existing customers, and setting the foundations for long-term success. What I Bring to the Table: - A practical and open-minded approach - Professionalism and diligence - A friendly and outgoing personality - Fresh perspectives and ideas to improve business operations - Strong and frequent communication with you, your team, and customers - Efficient and effective work pace, ensuring the best value for your time and money What I Look for in a Client: - Frequent and open communication - Professionalism and a willingness to collaborate - Quick but effective training where needed My extensive experience allows me to contribute to a wide range of tasks, including administration, customer support, marketing, chargebacks, invoicing, disputes, Shopify management, and logistics planning. Regardless of the task, I ensure it is completed efficiently and accurately, with a positive attitude every time! I am currently seeking part-time or casual work with flexible time frames. My rates vary depending on the project's size and scope. Let's work together to achieve your business goals!
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    Ticketing System
    Product Knowledge
    Customer Service
    Intercom
    Customer Engagement
    Administrative Support
    Customer Support Plugin
    Data Entry
  • $75 hourly
    I’ve been providing excellent customer service skills for the past 5 years. I always ensure I go the extra mile for clients and customers, as this is important in order to keep them coming back time and time again. I am reliable, intuitive, and get things done in a timely manner that works best for both parties. I’m able to tend to any and every need you might require. I’m able to work with every and any type of person, as I am extremely friendly and willing to help in any possible way. I’m very tech savvy, so I am able to efficiently communicate. No job is too big, and no job is too small, I’m willing to take on anything thrown my way with a smile.
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    Communications
    Social Media Website
    Social Media Content
    Social Media Advertising
    Administrative Support
    English
    Customer Support
  • $70 hourly
    With over ten years of experience in video distribution and content strategy, I have developed and executed successful marketing campaigns for various digital media platforms. As a distribution manager at Valnet, I managed a team of 10 video editors and producers, and increased YouTube viewership of multiple channels by over 50% in one year. As a marketing project manager at MEDISCA, I oversaw the creation and distribution of promotional social media posts, newsletters, and marketing campaigns. I have a strong background in international business and marketing, having graduated from Ohio University with a BBA and studied in Denmark for a semester. I am skilled in marketing, business development, and digital media, and I am passionate about creating engaging and impactful content for diverse audiences. I am looking for a new challenge where I can leverage my video distribution and content strategy expertise to help a mission-driven organization reach its goals and grow its online presence.
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    Project Management
    YouTube Development
    YouTube Marketing
    Photography
    Photo Editing
    Administrative Support
    Photo Retouching
    Social Media Optimization
    Market Research
    Social Media Marketing
    LinkedIn
    YouTube
    Social Media Management
  • $40 hourly
    Are you feeling overwhelmed with managing your business' social media profiles? Or perhaps you're new to the digital world and are looking to integrate social media into your business? How about some support with your copywriting projects? Whatever your level of need, here's how I can help: SOCIAL STRATEGIZING, OPTIMIZING, & PLANNING • Audit current social media efforts and offer strategic recommendations. • Create a social media marketing plan specific to your business needs. • Optimize current social media profiles and efforts. SOCIAL GRAPHICS, POSTS, & CONTENT • Create brand-specific content including copy/captions. • Create basic social media graphics. • Curate brand-specific photos and influencer content. SOCIAL POSTING, SCHEDULING, & MANAGEMENT • Optimally schedule and post social media posts on most major platforms. COMMUNITY ENGAGEMENT, CUSTOMER SERVICE, & INFLUENCER EFFORTS • Reactively engage with your audience through likes, comments, replies, etc. • Proactively engage via social profiles to extend reach and increase brand awareness. • Respond to customer inquiries/reviews by email, chat, social media, and review platforms. • Reach out to and establish relationships with relevant brands and influencers. My social media experience began in 2010, when I started building my own nail business. Between servicing clients at my home-based studio, I also collaborated with industry leaders through brand ambassador, educational, and social media management roles. While nail art was my first love, I developed a passion for my work within social media marketing. Later on, in 2015, I was recruited as a Social Media Manager for John Casablancas Institute Canada, a role that solidified my love for all things beauty and social. Concurrently, I went on to complete my diploma in Marketing Management & Communications at BCIT (Vancouver, BC). While nails, beauty, and fashion are my areas of expertise, I hold experience in many other industries: food & beverage, hospitality, healthcare, optical, education, health and wellness, personal coaching & development, real estate, and more. In recent years, I helped develop and managed a team of social media customer service agents with Canada's largest online optical retailer: clearly.ca. I concluded this role in 2018 to focus on my own freelancing business and remote lifestyle, which brings me to where I am today. Kudos to you for reading up to this point. Perhaps this is your sign to get in touch? Whether you have an available role, project, or in need of a consultation, I'd love to hear from you! - Denise E
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    Customer Retention Strategy
    Customer Service
    Customer Retention
    Cross Functional Team Leadership
    Customer Engagement
    Community Strategy
    Social Media Strategy
    Copywriting
    Influencer Marketing
    Facebook
    Instagram
    Social Media Management
    Community Management
    Social Media Marketing
  • $25 hourly
    I am a Certified Level 1 Personal Trainer and currently am employed as a Fitness Coach for a fitness studio in Toronto. My passion is to help people change their lives in the simplest and most realistic way possible with no nonsense, easy to follow approach; no shortcuts, but a consistent, sustainable and intentional habit building. I believe I can help you design a life you would enjoy. I have experience training clients 1-on-1, in-person and online, as well as leading live online workouts for fitness studio. I am passionate about connecting with people by forming a personal approach and watching them transform into the best version of themselves. Specialize in: - HIIT Workouts Program - Bodyweight Training Program - Weight Training Program - Home Workout Program
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    Translation
    Organizational Behavior
    Personal Development
    Customer Support
    Physical Fitness
    Training
    Health & Fitness
    Content Writing
    Russian
    Health & Wellness
    Social Media Content Creation
  • $12 hourly
    I am a graduate in Computer Science with a passion for using my skills to help businesses and organizations achieve their goals. With a strong background in programming I am well-equipped to take on a wide range of projects. In addition to my technical skills, I am also a creative problem-solver with excellent communication and collaboration abilities. I have experience working in teams on various projects, and I am comfortable working in both a leadership and support role. I am also well-versed in other domains such as digital art, graphic design, mac translating and writing in different languages, I also have experience as a virtual assistant doing conducting research, creating reports and presentations, and managing projects from start to finish. I am a quick learner and am always eager to take on new challenges and expand my skill set. I am dedicated to delivering high-quality work on time and within budget. I am available to work on a freelance or part-time basis. I am confident that my skills and experience make me an ideal candidate for any projects. I look forward to the opportunity to work with you and help bring your vision to life.
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    Voice-Over
    3D Art
    Content Rewriting
    3D Design
    Python
    Java
    Academic Proofreading
    Copywriting
    Copy & Paste
    Essay Writing
    Social Media Handle Research
    Short Story Writing
  • $35 hourly
    * Extremely computer literate & technologically savvy * Excellent organization skills with attention to detail * Highly professional and able to work in a fast-paced environment * Very personable with a positive disposition and attitude * Outstanding communication skills with strong customer service ability * Motivated problem solver and extremely creative * Able to work independently and within a team environment
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    Data Entry
    Computer Skills
    Teaching
    Receptionist Skills
    Communication Skills
    Tablature
    Choreography
    Computer
    Verbatim Transcription
    Customer Service
    Personal Administration
    Event Planning
    Creative Strategy
    Organizational Background
  • $50 hourly
    I have worked 30 years as a manager, in client services. I love to work with people but mostly i love working with computers.
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    Chatbot Conversation Steps
    ChatGPT
    Chat & Messaging Software
    Social Media Chatbot
    Social Media Account Setup
    Podcast Transcription
    Podcast Editing
    Microsoft Excel
    Microsoft SharePoint
    Office Administration
    Backup Administration
    Administrative Support
    Data Collection
    Data Cleaning
  • $100 hourly
    I am a multifaceted creative professional with experience across various media platforms. My expertise includes cinematography, editing, and sound design, demonstrated through my work on the documentary Life After Death. I’ve also designed a website blueprint for Fashion Nova, enhancing its accessibility and presentation. My collaborations span localized content creation, casting management, budgeting, and directing sound engineers and voice artists. I hold certifications in social media marketing from Hootsuite, Hubspot, and Google Garage. I’ve worked as an Assistant Director on notable Netflix projects like Resident Evil, Love Tactics, The Fame Game, and Stranger Things 4, as well as lent my voice to various roles on Apple TV’s Hello Jack, The Kindness Show. As a singer and dancer, I’ve learned and taught Bachata, Salsa, and Jive. My digital media experience includes leading social media strategies and website design for GTA South Asian Media Network, and interning at Made Human Studios, where I directed music video productions and created promotional content.
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    Film Production
    Film Dubbing
    Dancing
    Voice Acting
    Performing Arts
    Product Design
    Branding & Marketing
    Brand Development
  • $75 hourly
    I offer comprehensive social media advertisement management services, helping businesses and individuals effectively promote their products and work. Additionally, we specialize in writing scripts and screenplays to further enhance your marketing efforts.
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    Facebook
    Instagram
    Script Coverage
    Film Screenplay
    Screenplay Treatment
    Screenplay
    B2B Marketing
    Lead Generation
    Social Media Management
    Email Marketing
    Sales
    Customer Service
    Copywriting
    Telemarketing
    Social Media Marketing
  • $15 hourly
    I'm a French Canadian freelancer, who use to work in an English environment. I have intermediate knowledge in Haitian Creole language and know the country well. I can do voice over, data entry, customer service, administrative work and story writing. I'm a social intervener, specialize in children, family, orphanage and people with auto-immune disease. Looking up for new work opportunities!
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    Narration
    Creative Writing
    Voice-Over
    English
    Translation
    Data Entry
    French
    Typing
  • $15 hourly
    Imagine a world where every piece of content not only attracts eyeballs but also captivates minds and drives action. This is the world I’ve been crafting for the past 15 years as an SEO writer. When I saw your opening for a content writer, I knew I had to seize the opportunity to bring my experience and passion for authentic, impactful content to your team. My journey in SEO writing has been anything but ordinary. I’ve had the pleasure of working with industry giants like Graspy International and Human Proof Designs and I’ve honed a craft that blends meticulous keyword research with creative storytelling. Whether diving into complex technical topics or exploring niche markets, I’ve developed content that not only ranks but resonates. I’m excited about the possibility of contributing to such forward-thinking efforts as a part of your team. What truly sets my approach apart is my dedication to originality. In an age where AI-generated content is becoming the norm, I pride myself on creating every article from scratch. This commitment ensures that my work stands out in a crowded digital space and truly connects with readers. I would love the opportunity to bring my experience and enthusiasm to your team and help elevate your content strategy to new heights. Thank you for considering my profile. I look forward to the chance to work together and create content that truly makes an impact.
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    Article Spinning
    Project Plans
    Computer Skills
    Time Management
    Internet Marketing
    Article Writing
    SEO Writing
    SEO Backlinking
    SEO Keyword Research
  • $25 hourly
    I'm someone who prioritizes your project if you don't mind. Self-motivated. I want you to know that I aim to get the job done within the time frame you want & expect. Well, here I am – striving to meet and surpass your challenges. I feel I can be a valuable asset to your team and contribute to surpassing your company’s goals. If I seem to represent something different, try me. -Amazing Phone Voice, Formerly Voice-Over Pro -Sales, Closer, Commission Sales (with Draw), -Appointment Setting -Virtual Sales, Presentations, - I have worked with most CRM systems. Hubspot, Close, Zoho, -Slack, Google Chat, Google Drive -Researching for Leads, creating Excel/Google Data Sheets -Great communication skills, proficient at chat room, e-mail -SEO Expert, Data Entry Excel, Transcription, Blogging, Content Writer, Website Research, Online Research -If you are interested in a Executive Sales Professional and or landing qualified appointments for you and your team or a great customer service representative, let's schedule a time to chat.
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    Search Engine Ranking
    Online Chat Support
    SEO Competitor Analysis
    Search Engine Marketing
    Search Engine Marketing Strategy
    Customer Service
    Sales
    SEO Strategy
    SEO Keyword Research
    SEO Setup & Configuration
    SEO Backlinking
    SEO Audit
  • $25 hourly
    As a highly skilled and motivated individual, I bring a wealth of expertise and experience to the table. With a proven track record of delivering results in a fast and efficient manner, I am well-equipped to tackle even the most challenging of tasks. My attention to detail and my leadership abilities have been honed over 9 years, making me the ideal candidate for a team-oriented work environment. My experience in customer service, FinTech, banking, Human Resources Management, Tele-sales and Loan Recovery have honed my interpersonal skills, making me approachable and effective when working with clients and colleagues. I am a self-starter and a hard worker, always eager to take on new challenges and find creative solutions to problems. My willingness to learn and adapt to new technologies and methodologies makes me an asset to any company, and my multitasking and versatile approach means that I can take on a wide range of responsibilities with ease. I believe in the importance of open communication, and I am always ready to lend a hand and work collaboratively with my team. But I am equally comfortable working independently and unsupervised, taking the initiative to see a project through to completion with minimal supervision. In conclusion, I am confident that I have the skills and experience to be a valuable asset to your company. I am eager to put my expertise to work and help drive your business to new heights of success.
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    Human Resource Management
    Project Proposal
    Email & Newsletter
    Customer Support Plugin
    Customer Satisfaction
    Customer Service
    Online Chat Support
    Online Research
    Online Writing
    Email Communication
    Statement of Purpose
    Customer Experience
  • $20 hourly
    I pay excellent attention to details and have the ability to multitask effectively with a Strong written and verbal communication skills. I have the ability to perform repetitive tasks with a high degree of accuracy. With vast experience in Internet research, Data Entry and Data validation. I have worked on many projects where my daily task involves researching, populating and validating data from different online sources. I also review data curated by my colleagues in accordance with the Job guidelines. Expert in Administrative support, e-Commerce, Web Research and an efficient Virtual Assistant. Upon accepting a project, I guarantee to accomplish all requirements. I am always committed to meet deadlines and leave clients completely satisfied. I look forward to working with you.
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    TikTok
    Instagram
    Administrative Support
    YouTube
    Social Media Marketing Strategy
    Internet Marketing
    Data Analysis
    Social Media Advertising
    Digital Ad Campaign
    Data Entry
    Microsoft Excel
    Product Listings
  • $30 hourly
    My name is Chelsea and I am an administrative professional with over 7 years of experience in the administrative and customer service industry. This has included all aspects of customer service, using various computer programs, working with digital and physical files, and data entry. My technical aptitude, attention to detail, and ability to learn new systems and processes quickly afforded me great success in my previous roles. I am extremely flexible and highly adaptable; able to work with a high degree of accuracy and I am detail-oriented. I have experience working in fast-paced environments that require excellent communication. In my current role as a business owner, I am responsible for every aspect of customer service, computer tasks, and managing day-to-day operations, to name a few things. The professional experience I have gained during my time as a business owner has helped me to achieve exemplary time management, strengthened my skills working in a fast-paced environment, and perfected my ability to multitask while improving my overall customer service knowledge and organizational skills. I have also gained graphic design skills that I used for marketing, and print projects. I am able to provide above and beyond customer service with my ability to be empathetic, my adaptability to a variety of situations, my effective listening skills, and my patience. Working in various positions at the Government of Alberta gave me the ability to work with large volumes of work that require a high degree of accuracy. In this role I also learned basic office concepts and procedures from performing daily tasks, such as printing disclosure, handling and maintaining files, and assisting the public by answering all incoming calls. My schooling, as well as my work with the Government of Alberta, has given me strong legal knowledge. Working with the Government of Alberta also gave me the tools to succeed in working independently and as a team. I have also gained very strong skills in Microsoft office suite, as shown by my ability to draft correspondence, effectively work in outlook, and create various spreadsheets in Excel.
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    Marketing
    Business Management
    Social Media Marketing
    Procreate
    File Management
    Shopify
    Web Content Development
    SEO Content
    Google Sheets
    Google Docs
    Graphic Design
    Microsoft Office
    Customer Service
    Social Media Management
  • $25 hourly
    Hi to everyone! Bonjour à ceux qui parlent français comme moi! ✔Translation English to French I have many years of experience in translation even though I'm not a professional. French is my first language, I was born and raised in Quebec, Canada. I deliver a good quality of work and fast! J'ai plusieurs années d'expérience en traduction, même si je ne suis pas une professionnelle. Ma langue maternelle est le français : je suis née au Québec (Canada) et j'ai grandi là. Mon travail est rapide et de qualité! ✔Resume I can create your resume or proofread the one you have. ✔Testing/Brainstorming I have many ideas! I can help you brainstorming for your new business, or test as if I was a client your app/website to see if it’s attractive. ✔Social work I'm a social intervenor, so anything related to that, I could help with. (Ex: Find ressources for a specific area, give content for an article, advices on how to deal with certain people, etc.) ✔Christianity I'm a born-again Christian so I can help with ministry pamphlets or else. (Or just pray for you : this would be free!) ✔✔✔Contact me anytime.
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    Online Research
    English to French Translation
    Microsoft Word
    Data Entry
    Christian Theology
    Testing
    French
    Canadian French Accent
    CV/Resume Translation
    French Tutoring
    Social Listening
    Website Translation
    Quebec French Dialect
    Document Translation
  • $30 hourly
    I’m a beauty educator and certified cosmetology. I love to talk, and write about beauty product. I have a vast experience in Corporate HR in Learning & Development. I have a passion to help grown and learn new thing.
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    Beauty
    Elearning
    Elearning LMS Consulting
    Social Media Content Creation
    Blog Writing
  • $30 hourly
    An individual with a 12 years track record of delivering excellent results in Customer Service,Operations,Credit Analysis,Digital Banking and Sales. I am result oriented and I have strong passion for customer service to ensure the best possible outcomes for the organization. Strong leadership, organizational and communication skills enable me to work effectively both individually and as part of a team while my excellent interpersonal and negotiation skills facilitate me to build and maintain good relationships at all levels in an organization to achieve optimal results and performance. Good analytical and problem solving abilities ensure that high quality results are achieved in a timely manner under pressure. KEY SKILLS Excellent Written, Oral Communication skills. Excellent Inter-personal skills. Outstanding Analytical, Presentation skills. Strong problem-solving skills. Strong selling, negotiation, and sales management skills. A trusted investment advisor/analyst.
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    Business Plan
    Social Media Advertising Analytics
    Marketing Strategy
    Administrative Support
    Office Administration
    Retail Sales Management
    Analytics
    Management Skills
    Outbound Sales
    Sales
    Customer Service
  • $55 hourly
    I am a brand new official freelancer! For since ever, I have always taken the writing role. Simply, I love to write, to learn, to listen and have this capability to put all this in powerful words. You will be amazed by : - My active listening and my fast comprehension ! - My hard working personality!
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    Written Comprehension
    Active Listening
    Entrepreneurship
    Management Skills
    Psychology
    Social Work
    CV/Resume Translation
    Resume Writing
    Text Analysis
    Editing & Proofreading
    Writing
  • $7 hourly
    ADMINISTRATIVE ASSISTANT PROFESSIONAL SUMMARY Dedicated Administrative Assistant with over 4 years of experience managing daily administrative support tasks and operations in diverse industries. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Adept at delivering administrative excellence including clerical support and public interaction. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Excels in calendar management, scheduling, data entry and database administration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
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    Techno
    Bookkeeping
    Research Methods
    Technical Project Management
    Communications
    Academic Research
    Phone Communication
    Conduct Research
    Customer Service
  • $20 hourly
    I am the owner of Digifax Design Studio specializing in Trendy Digital Wall Art, Therapist Office Decor and Cognitive Wellness and Therapy Worksheet Handouts. I have gained decades worth of expertise that has been built and developed while employed as an Exemplary Customer Experience with over a decade of expertise the Owner and photographer for meganBphotography as the Lifestyle-Wedding Photographer.
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    Critical Thinking Skills
    Communication Skills
    Handout
    Email & Newsletter
    Social Media Content Creation
    Design Thinking
    Construction Document Preparation
    Creative Direction
    Receptionist Skills
    Graphic Design
    Visual Communication
    Digital Design
    Customer Service
    Virtual Assistance
  • $10 hourly
    Hello! I am a dedicated and detail-oriented professional with 3years of experience in bookkeeping, data entry and customer service. My mission is to help businesses streamline their operations with accurate financial records and provide financial expertise and exceptional customer relations skills. I have a proven track record of managing financial records, preparing reports, and ensuring compliance with regulatory standards. Additionally, my background in customer service has equipped me with the ability to handle inquiries, resolve issues efficiently, and maintain high levels of client satisfaction. I am committed to providing reliable and detail-oriented service to help businesses thrive.
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    YouTube
    Intuit QuickBooks
    QuickBooks Online
    Microsoft Word
    Typing
    Customer Satisfaction
    Customer Service
    Data Entry
    Bookkeeping
  • $30 hourly
    Dedicated to inclusion by using a Holistic approach assists in the social well-being and success of my clients past and present. Resourceful, enthusiastic and reliable to support you through work and life transitions. Caring and mature counsellor with a diverse professional background. Committed to providing assistance and encouragement to individuals with widespread barriers. Deliver humane and compassionate care to engage and foster relationships. Inspiring change, confidence and value to all.
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    Branding & Marketing
    Advertising
    Social Listening
    Career Coaching
    Job Evaluation
    Job Description Writing
    Mediation
    Negotiation Coaching
    Document Format
    Diversity & Inclusion
    Facilitation
    Administrative Support
    Counseling
    Workshop Facilitation
  • $28 hourly
    With over a decade of experience as a freelance administrative consultant and personal assistant, I offer expertise in supporting executives across various industries. Fluent in Spanish (native) and English, I excel in facilitating seamless communication and operations in multicultural settings. Recently, I have been involved in the geology sector, providing critical support to executives navigating complex projects and international operations. My diverse background includes roles in a marketing company involved in multiple fundraising initiatives, handling payroll responsibilities, and supporting legal operations in a prominent law firm. Additionally, I founded a non-profit organization aimed at assisting newcomers with immigration processes, further demonstrating my commitment to community service and organizational leadership.
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    Payroll Accounting
    Database Administration
    Project Management Office
    Corporate Event Planning
    Travel Planning
    Document Format
    Appointment Scheduling
    Administrative Support
  • $10 hourly
    Hello. I'm a product tester ! I Love to try out new products to make contents and write new reviews, I'm very attentionate to details and love to interact with people. I will do a detailed video that will impress you. Thanks for letting me be part of your compagnie to test your products. I can't wait to start working with you. talk soon! Christelle
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    Testing
    Management Skills
    Creative Strategy
    Problem Solving
    Test Results & Analysis
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