Hire the best Social Customer Service Specialists in France

Check out Social Customer Service Specialists in France with the skills you need for your next job.
  • $13 hourly
    [FR] Freelancer polyvalent en support client, vente à distance, et marketing digital Fort d'une expérience professionnelle variée, je propose des services de qualité dans les domaines suivants : - Support/Service client : gestion des requêtes clients, résolution de problèmes et assistance continue. - Vente à distance & Prospection : création de scripts, prise en charge des appels de prospection et stratégie de vente. - Stratégie marketing sur les réseaux sociaux : mise en place de campagnes performantes, conseils personnalisés pour accroître votre visibilité. - Conception visuelle : création de logos et visuels impactants pour les réseaux sociaux, sites internet et blogs. - Création de contenu vidéo : élaboration de scripts de vidéos engageants pour les plateformes numériques. Je mets à profit mon expertise pour aider les entreprises à atteindre leurs objectifs, avec des solutions créatives et sur mesure. ------------------------------------------------------------------------------------------------------------------------ [EN] Versatile Freelancer in Customer Support, Remote Sales, and Digital Marketing With a varied professional background, I offer high-quality services in the following areas: - Customer Support/Service: managing customer inquiries, resolving issues, and providing continuous assistance. - Remote Sales & Prospecting: creating scripts, handling prospecting calls, and developing sales strategies. - Social Media Marketing Strategy: setting up effective campaigns and offering personalized advice to boost your visibility. - Visual Design: creating impactful logos and visuals for social media, websites, and blogs. - Video Content Creation: developing engaging video scripts for digital platforms. I leverage my expertise to help businesses achieve their goals with creative and tailored solutions.
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    Graphic Design
    Telemarketing Script
    Telemarketing Scriptwriting
    Telemarketing
    Digital Marketing
    Content Creation
    Marketing Consulting
    Marketing Strategy
    Marketing Communications
    Marketing
    Customer Service
    Technical Support
    Phone Communication
    Community Management
  • $30 hourly
    Hello and welcome to my freelance profile! I am a professional in marketing and communication, specializing in the digital realm. Hailing from France, I carry a deep passion for the art of podcasting, which I develop and create with meticulous attention to detail. My expertise extends beyond podcasting. I am also a digital marketing strategist, a seasoned communicator, a Social Media Management (SMM) expert, and an accomplished content writer. I strive to create unique and engaging experiences for your audience by combining these skills. My creative approach and mastery of current digital trends ensure outstanding results for your project. In addition to my enthusiasm for media and marketing, I take pride in my professional-level proficiency in English. I can work with clients from around the world, assisting you in achieving international goals. Whether you require podcasting services, marketing strategy, social media management, or digital content, I am here to provide high-quality service. Partner with me to bring your ideas to life and exceed your expectations. Together, we can propel your business to new heights in the digital world. Contact me today to discuss your project!
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    Social Media Management
    Marketing Plan
    Marketing Management
    Search Engine Marketing
    Communication Skills
    Content Creation
    Social Media Marketing
    Podcast
    Content Writing
    Social Media Marketing Strategy
    Social Media Advertising
    Writing
    Podcast Production
    Project Management
  • $12 hourly
    I'm a student at a VFX, Game and Concept art school. I have the double nationality of French and English, and have studied both these languages for over 10 years. Whether you need help with designs or translating, I am up for the task. For an art or design project, I have studied art for over three years now and have the skills to do digital characters up to environmental painting or logo design. For help with translation, I have mixed both French and English daily. Studying it thoroughly in class has helped me develop my analysis and creative skills, while speaking with family and friends has made me apply these skills in real life context.
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    Essay Writing
    Creative Writing
    Spoken Language
    Language Studies
    Intuitive Design
    Social Listening
    Illustration
    Art & Design
  • $25 hourly
    I am a French student in engineering school in the field of computer science. I have always been interested in computer science and new technologies. I love the contact with the people I work with and I like to help others. I’m curious, fast and responsive. I easily adapt to any kind of request. I take initiatives while respecting the rules.
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    Answered Ticket
    Customer Service
    Product Knowledge
    Management Skills
    Translation
    Data Entry
    Email Support
    Zendesk
  • $15 hourly
    Profil Title: Experienced Virtual Assistant & Customer Service Specialist Introduction: Hello! I'm Sarra , a dedicated and highly organized professional with a Master's degree in Project Management and Supply Chain. With a passion for communication and a strong background in project coordination, I bring a unique set of skills to the table as a Virtual Assistant and Customer Service Specialist. About Me: As a virtual assistant, I excel at managing emails, scheduling appointments, handling phone calls, and providing top-notch chat support. My educational background has honed my analytical and problem-solving abilities, ensuring efficient and effective communication with clients, colleagues, and customers. Why Choose Me? Communication Expertise: My passion for communication is evident in my ability to craft clear and engaging messages, ensuring seamless interactions with clients and customers. Organization Skills: I thrive in a structured environment and have a knack for keeping tasks and appointments well-organized, guaranteeing that nothing falls through the cracks. Project Management Background: My Master's degree in Project Management equips me with the skills to handle tasks with precision and meet deadlines consistently. Services I Offer: Email Management: Handling your inbox, filtering messages, and responding promptly and professionally. Appointment Scheduling: Managing your calendar, setting up meetings, and ensuring you never miss an important event. Phone Support: Providing courteous and efficient phone support to address inquiries and assist customers. Chat Support: Engaging with website visitors or customers via chat to answer questions and provide assistance in real-time. Let's Collaborate: I'm excited to collaborate with you to enhance your productivity and streamline your communication processes. Whether you need help managing your email correspondence, scheduling appointments, or delivering exceptional customer service, I'm here to help. Contact Me: Feel free to reach out to discuss how I can support your business. Let's work together to achieve your goals!
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    Customer Service Chatbot
    Virtual Assistance
    Project Management
    Microsoft Project
  • $13 hourly
    Bonjour, je suis un Assistant Virtuel débutant passionné par l'organisation et la gestion à distance. Mon objectif est de vous aider à simplifier vos tâches administratives afin que vous puissiez vous concentrer sur ce qui compte le plus pour vous et votre entreprise. Je suis spécialisé dans l'organisation de calendrier, la gestion des emails, et le support client, avec un engagement constant à fournir un service de qualité. Ma volonté d’apprendre rapidement, ma rigueur et mon sens de l'organisation sont des atouts que je mets à votre disposition pour optimiser vos journées. Compétences principales : Gestion des emails et communication : Organisation de votre boîte de réception, tri et priorisation des messages importants. Gestion de calendrier et planification : Prise de rendez-vous, gestion d’agendas et synchronisation des horaires. Support client : Répondre aux demandes, fournir des informations et résoudre des problèmes de manière efficace et professionnelle. Organisation des tâches administratives : Gestion de fichiers, prise de notes, préparation de documents ou présentations simples. Outils de gestion à distance : Familiarisé avec les outils comme Google Workspace, Microsoft Office, Trello, Asana, Slack, et d’autres outils de productivité en ligne. Pourquoi me choisir ? Fiable et Proactif : Je suis une personne sur laquelle vous pouvez compter. Je prends des initiatives et suis toujours prêt à m’adapter à vos besoins. Orientation service client : Votre satisfaction est ma priorité. Je mets tout en œuvre pour offrir un service rapide et de qualité. Compétences organisationnelles solides : Mon objectif est de rendre votre travail quotidien plus simple et plus structuré, vous permettant de gagner du temps et d’être plus productif.
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    General Transcription
    Data Entry
    Virtual Assistance
    Online Research
    Global Office Software GOHealth
    Social Media Management
    Calendar Management
    Email Management
    Written Comprehension
    Time Management
  • $7 hourly
    Hello, and welcome to my profile! I am a hardworking and friendly professional who loves helping businesses take care of their customers. I can help you solve customer problems, answer questions, and keep your clients happy. Here’s what I can do for you: - Customer Support: Answer emails, chats, and phone calls politely and professionally. - Solve Problems: Help customers with their issues quickly and calmly. - Office Help: Manage data, schedules, and small tasks to save you time. I enjoy making things easier for businesses and creating great experiences for their customers. Let’s work together to improve your customer service! Bonjour et bienvenue sur mon profil ! Je suis un professionnel dévoué et attentif aux détails, spécialisé dans le support client et l'assistance administrative. Mon objectif principal est d'aider les entreprises à construire des relations durables avec leurs clients en offrant un service de qualité, en résolvant les problèmes efficacement et en assurant leur satisfaction. Voici comment je peux vous aider : - Support client : Gérer les demandes par e-mail, chat ou téléphone avec professionnalisme et empathie. - Résolution de problèmes : Traiter les réclamations rapidement et efficacement pour maintenir la confiance des clients. - Tâches administratives : Aider à la saisie de données, à la planification et à d'autres besoins opérationnels. Je suis passionné par l’idée d’aider les entreprises à optimiser leurs processus de service client et à créer des expériences positives pour leurs clients. Collaborons ensemble pour améliorer votre service client !
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    Email Communication
    Email Support
    Writing
    Ecommerce Support
    Gemini for Google Workspace
    Microsoft Office
    Translation
    Virtual Assistance
    Client Management
    Data Entry
    Resolves Conflict
    Custom Content Management System
    Helpdesk
    Customer Support Plugin
  • $15 hourly
    Je me présente, je suis Sharon et je suis community manager. Vous voulez lancer votre marque ? Et, vous ne savez pas comment procéder ? Je suis ici pour vous aider dans vos démarches. J'ai une expérience d'un an en tant que community manager. J'ai de l'expérience dans la création de site internet ainsi que dans la création de contenu pour les réseaux sociaux. Je suis capable de vous créer un logo ainsi que vous créer une charte graphique dans son entièreté. Une communication régulière est pour moi le plus important pour un travail parfait.
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    Logo Design
    Website
    Adobe Premiere Pro
    Adobe Illustrator
    Adobe Photoshop
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