Hire the best Social Customer Service Specialists in Guatemala City, GT
Check out Social Customer Service Specialists in Guatemala City, GT with the skills you need for your next job.
- $7 hourly
- 5.0/5
- (5 jobs)
I am a professional with more than 5 years of experience in customer service, specialized in telephone and email. I am characterized by my empathy and ability to understand the needs of customers, providing effective and personalized solutions. My focus is on: Providing attention and resolution of queries in an efficient and friendly manner. Establishing long-lasting relationships with clients through proactive follow-up. Identifying and solving problems effectively, ensuring customer satisfaction. Providing support and guidance in the resolution of ideas. Key Skills: Excellent verbal and written communication. Empathy and understanding of the customer. Problem solving and conflict resolution. Time management and task prioritization. Customer management tools. I'm ready to join your team and deliver an exceptional customer service experience. What can I help you with today?
Social Customer Service
Customer Service ChatbotCustomer SupportCustomer ServiceAudio TranscriptionVideo TranscriptionData EntryGmailMicrosoft WordDigital Marketing StrategyMicrosoft PowerPointMicrosoft OutlookPDFMicrosoft ExcelB2C Marketing - $17 hourly
- 0.0/5
- (0 jobs)
Hello, my name is Stephany García, a highly skilled and experienced professional with a versatile background spanning nine years. I have strong expertise in various fields including customer service, travel assistance, marketing content development, web design, e-commerce, architecture, and design. With my solid foundation in customer service and marketing, I bring a unique perspective and a multidisciplinary approach to my work. My key strengths lie in effective communication, problem-solving, and attention to detail, enabling me to excel in content creation and client support. I thrive in fast-paced environments and adapt quickly to changing circumstances, consistently delivering innovative solutions. I am confident that my skills and experience will significantly contribute to the success of your team or project.
Social Customer Service
Community ManagementSocial Media AdvertisingEcommerce Order FulfillmentEcommerceCustomer RetentionWeb DesignContent CreationContent EditingSalesforceOnline Chat SupportFreelance MarketingMarketingPhone CommunicationCustomer Service - $10 hourly
- 0.0/5
- (0 jobs)
Hello! I'm a professional from Guatemala with experience in customer service, internal communication, and administrative support. I’m known for being organized, friendly, and reliable in every task. I also enjoy audio-to-text transcription and basic translation from English to Spanish (intermediate level). I can help you with: Email or chat customer support Scheduling and task organization Audio or meeting transcription Basic English ↔ Spanish translations I work with care, accuracy, and a positive attitude. Let’s work together to make your project a success!
Social Customer Service
Editing & ProofreadingCommunicationsTime ManagementResolves ConflictEmotion RecognitionEmotional ToneBudget ManagementSpanish English AccentSpanishHuman ResourcesSocial ListeningBilingual EducationComputer BasicsTranslation - $15 hourly
- 0.0/5
- (0 jobs)
A highly adaptable and empathetic professional in Customer Service and Content Moderation, even in virtual settings. I'm a natural problem-solver, dedicated to finding swift and satisfactory solutions for clients and users. With solid experience from fast-paced call center environments, I'm well prepared to thrive in a remote work culture and contribute to a collaborative team.
Social Customer Service
Content ModerationWeb ServicePhone CommunicationServerCustomer Service - $20 hourly
- 0.0/5
- (0 jobs)
ABILITIES Good spelling Experience of sells in social media Experience on Customer Service Knowledge of the Office program (word, excel, power point, access) Basic knowledge of Programing (Visual Basic, P-seint) ABOUT ME I consider myself a responsible, organized person and I like to do things in the best way. It's easy for me to work in a team and even though I'm a bit shy at first, I can be a good leader and know how to work under stress. I characterize myself for being patient and attentive, I pay close attention to details and I learn easily. I am persevering and dedicate time and effort in my activities.
Social Customer Service
Virtual AssistanceCustomer Transaction EmailCustomer ServiceWeb AccessibilityMicrosoft Access - $20 hourly
- 4.0/5
- (1 job)
Hello! I’m Gabriel Lemus, a dedicated Account Executive and Senior account manager with over six years of hands-on experience in sales, client management, and brand growth. I thrive on helping businesses expand their client portfolios, elevate customer experiences, and surpass performance targets through strategic planning and proactive problem-solving. Throughout my career, I’ve developed a strong foundation in client relationship management, demonstrated by my success in growing client bases from 300 to over 1,000 accounts at Hunter Warfield. My role as an Account Executive equipped me with skills in training, onboarding, and quality assurance to ensure exceptional service quality and client satisfaction, alongside a consistent record of achieving and exceeding milestones. My extensive work with CRM systems allows me to streamline communications and maintain timely follow-ups that foster trust and long-term relationships. As a Brand Marketing Manager, I led impactful campaigns to drive brand awareness and user acquisition for online businesses, honing my digital marketing and social media management skills. This experience, combined with my business acumen and adaptability, enables me to create and implement strategies that resonate with audiences and contribute to overall growth. With a commitment to excellence, a passion for results, and a collaborative spirit, I’m excited about the opportunity to bring my skills to projects on Upwork. I look forward to discussing how I can help you achieve your goals. Thank you for considering my application! Best regards, Nehemias Gabriel Lemus Sagastume gabriellemus1517@gmail.com +502 4770-6498
Social Customer Service
Outbound CallCustomer ExperienceAccount ManagementRapportivePhone CommunicationCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
I specialize in providing effective solutions by leveraging skills such as strong communication, client adaptability, and expertise with tools like ERP systems and Microsoft Office. My primary focus is on problem-solving, delivering outstanding customer service, and staying current with the latest industry development
Social Customer Service
Voice-OverComputer SkillsCustomer DevelopmentCommunication SkillsWord ProcessingLeadership SkillsFile DocumentationOnline HelpData ProcessingTime ManagementMexican Spanish DialectAdministrative SupportGeneral TranscriptionVirtual Assistance - $15 hourly
- 0.0/5
- (1 job)
I am a dedicated professional with experience in case management, customer service, and socio-economic research. I have collected and analyzed data, provided personalized assistance to individuals, supported effective monitoring and reporting on project progress, and contributed to knowledge sharing and capacity development relevant to assigned projects.
Social Customer Service
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