The Best Social Customer Service Specialists For Hire In Jamaica

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$40 hourly
- 5.0/5
- (14 jobs)
Welcome to my profile! I'm an experienced virtual assistant, certified digital marketer, and MSc Counselling student with 4+ years of remote experience. My skill set blends digital project management, customer service, and PR/communications, driven by my passion for helping others with personal growth and development. I’m open to roles in mental health, marketing, admin and education such as an intake officer or virtual office assistant in a therapist office or mental health organization, college admissions counselor, academic advisor, international student advisor or career counselor. My Expertise: 🧠 Counseling and Support: My experience in career counseling has equipped me with exceptional listening and empathy skills to provide guidance, support, and a safe space for those seeking assistance in their personal or professional lives. 🌐 Digital Project Management: My background in digital marketing ensures that I can effectively organize and prioritize tasks, making me a reliable choice for overseeing projects related to mental health initiatives and programs. 💼 Digital Marketing Strategy: I'm certified in inbound marketing and digital marketing strategy, which allows me to develop effective campaigns and outreach strategies to raise awareness and promote mental health services. 🤝 Community and Social Media Management: My experience in community management and social media allows me to connect with audiences and foster a sense of belonging, essential for any mental health-related organization. 📞 Customer Service: I approach my work with a customer-centric mindset, ensuring that clients receive the care, attention, and responsiveness they deserve. My Qualifications: 🎓 Mass Communications (Public Relations) from the University of South Florida 📚 Certified Digital Marketing Professional (CDMP) by the Digital Marketing Institute of Ireland 🔗 Additional Information: I'm an INFP, often referred to as "The Mediator," which reflects my reserved, open-minded and understanding nature.

Social Customer Service
Administrative Support
College & University
Career Coaching
College Essay
Virtual Assistance
Project Management
Customer Support
Business Development
Communications
Digital Marketing
Customer Service
Content Writing
$15 hourly
- 5.0/5
- (3 jobs)
Hi, I'm a Data Entry Specialist and AI Trainer. I have expertise in data annotation, more than 7 years background in Web3/iGaming Support/Community complemented by experience in Copywriting, Editing and Content Management. Fluent in English / Native Russian.

Social Customer Service
Social Media Content
Social Media Chatbot
English
Customer Service
Russian
Email Communication
Microsoft Word
Accuracy Verification
Google Docs
Data Entry
Microsoft Excel
$16 hourly
- 4.6/5
- (21 jobs)
Want to work with an obsessed customer-centric person? The guy on the other end of the screen is a dedicated customer support specialist with 10 years of experience in delivering exceptional service to clients worldwide. I thrive on solving problems, exceeding expectations, and ensuring every customer interaction is a positive one. My clients say that I bring a unique style to customer service and help them crush frontline support. My personal favorite client quotes: ✅ ✨I appreciate you and thank you for informing me. 🦋😊 ✅ Your a ⭐️🙏 happy new moon I’m so grateful for your support ✨🙏 ✅ Thank you so so much. I very much appreciate your responsiveness 😊 ✅ Thank you Andre, my day just gets better and better By prioritizing urgency and attentive service, customers consistently felt understood and valued. This approach has led to a steady doubling of customer retention rates. I cannot help everybody, but we may be a great fit if you are thinking: ✨There are millions at stake, and I'm aiming for the highest quality. ✨ I understand how to operate my business, and I need to entrust someone with my customers ✨I understand customer service and don't have the time to mess around with CRM tools ✨ Want improvement in the customer service aspect of the business Customer Service/support is something that I've grown to love as it satisfies me to meet and exceed customer satisfaction. I have delivered customer service and support in a Tech environment, thus building not only my skills as a customer-oriented guy and also build on my technology skills. In today's customer service-oriented society, timely, friendly, proactive service is sought to enhance future business growth. This is attained through customer loyalty which is always impacted through valuable experience with the customer. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations. If it's only saying 'Hi' to the customer, that tone has to make a difference! I have assisted all types of customers in all kinds of settings: -Web Services (Phone, Email & Support) -Website Management - (Phone, Email & Support) -Local Data Entry Data Services -Graphic Design -Article Reading, Resume Writing & Proofreading ...and More! The ability to position yourself In alignment with the company's goal not only for exposure but be marketable. I am an excellent trainer who achieves ongoing success through diligence and patience, building morale, maintaining self-confidence and training to improve my people skills. Although I have given a synopsis of areas that I have demonstrated my skills Let me list the skills in a general or a more idealistic approach. Responsibilities include: -Chat Support/Technical resolution team -Selling, promoting and advertising products -Customer relations -Exceptional verifiable talent for ensuring customer satisfaction -Using critical selling strategies to exceed productivity goals -Excellent written and verbal presentation skill -Conducting Business to Business Sales -Making sales and Qualifying leads based on an automated dialer

Social Customer Service
Virtual Assistance
Executive Support
Online Chat Support
Social Media Management
Customer Service
Zendesk
Customer Support
Shopify Apps
Email Communication
Data Entry
$40 hourly
- 5.0/5
- (11 jobs)
"Justin has been an incredible asset and value to our team! He is detail-oriented, thorough, insightful, smart, and also a genuinely kind and trust-worthy person! He has a keen eye, and continually searches for and suggests ways to improve and expand. I recommend him, without reservation, for anyone seeking a dedicated freelancer of his talents! He has been such valued team member and will not be easily replaced - thank you, Justin!" "Justin is an doing a great job! We are just moving him to another team!" Owning and running a business takes a lot hard work and can be exceedingly rewarding. For your business to expand, you will constantly need to keep current customers and acquire new ones. Customers are the lifeblood of any business and so success is very largely dependent on how you treat them and how they feel about your company. Companies need reliable and capable customer service/customer support to treat their customers properly, without complication. As a business owner, you don’t want to have to worry if your customers are happy or not. Your job is to focus on the big picture and growing the company. This is how I fit into the picture. Essentially I remove the worry and replace it with confidence. You can rest-assured knowing that your customers are being treated with the proper care and attention they deserve. Customer Service/Customer Support Experience: ● Zendesk ● Infusionsoft Administration ● Inbound Phone Support ● Outbound Phone Support ● Collections/ Billing Support (phone and email) ● Hosting Online Customer Support Meetings If you would like to speak more about how I can assist you and your company’s needs, please don’t hesitate to reach out to me via inviting me to your job (I believe that this is the way for us to initiate communication. Don’t worry, you won’t be hiring me right away if you do so from what I understand).

Social Customer Service
Customer Onboarding
Customer Relationship Management
Management Skills
Phone Communication
Forex Trading
Investment Research
Customer Retention
Customer Service
Customer Support
Financial Analysis
Phone Support
Zendesk
$20 hourly
- 5.0/5
- (7 jobs)
John Galloway is a SEO specialist & Project Manager with over 10 years experience in the industry. He has been on multiple projects before with several companies and knows what it takes to ensure clients needs are meet and handled with care. He will provide that professional approach, safe, and friendly environment that all customers are looking for. John is a solopreneur but aspires to help as much individuals as possible start their own business as well and become the best they can. One thing for sure he is always looking for long last relationships. If you's like to learn more about John, please message him on Instagram @theofficaljohnpgalloway

Social Customer Service
Appointment Scheduling
Appointment Setting
Scheduling
Sales
Desktop Support
Data Entry
Project Management
Microsoft Excel
Customer Support
Typing
$18 hourly
- 4.8/5
- (8 jobs)
I have over 10 years of experience in the Customer Service industry, serving in roles such’s as Agent, Team Leader/ Manager & Recruiting Coordinator. I’ve worked with fortune 500 companies such as Amazon.com, AT&T, SpyTec and Direct TV to list a few. I’ve used platforms such’s as (Phone) Softphone, Talkdesk, Ring Central & Zendesk Talk. (Email) Helpscout, Zendesk and Helpdesk and (Live chat) Zendesk I have experience in order processing; call monitoring, Tech support and Agent Recruiting. I’m able to resolve simple and complex issues, process returns and refunds, update CRM’s (Microsoft office, Publisher and Google doc’s)

Social Customer Service
Recruiting
Candidate Sourcing
Candidate Interviewing
Candidate Management
Scheduling
Customer Support
Sourcing
Email Communication
Chat & Messaging Software
Online Chat Support
Email Support
$10 hourly
- 4.5/5
- (2 jobs)
CAREER OBJECTIVE To be productively engaged in an organization where my skills can be effectively utilized to enable the organization to accomplish its goals, while ensuring my professional growth and development

Social Customer Service
Sales & Marketing
$15 hourly
- 5.0/5
- (19 jobs)
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills.

Social Customer Service
Phone Support
Zendesk
Online Chat Support
Shopify
Gorgias
Customer Service
Customer Support
Email Communication
$8 hourly
- 5.0/5
- (5 jobs)
Summary I am a dedicated and dynamic team player, with 6+ years of experience in Customer Service where I have worked with retail, finance, and entertainment companies. Throughout my work experience, I have developed proven communication, teamwork, and problem-solving skills that have made me a great asset to all teams that I have been a member of. This has been proven through promotions and additional responsibilities that were assigned. Skills English • Microsoft Office • Customer Service • Communication • Visual Arts • Problem Solving • Critical Thinking • Time Management • Leadership • Online Support Experience CSR and Social Media Management Sene Sept 2022 - Present Underwriting Assistant Sutherland Feb 2021 - May 2022 Completing data entry tasks for a U.K.-based Insurance company. I gather information from brokers and underwriters to document the insurance policy. Processing premium transactions and cash allocation. Processing insurance claims. Customer Service Representative and Social Media Management Voila Jul 2021 - Present Handle customer interactions for a photo editing mobile app by responding to customer emails, app store reviews and social media messages and comments to provide assistance with troubleshooting and app questions. Reporting technical issues and providing customer feedback to the app developers. Inbound Customer Service Representative Sutherland Jan 2020 - Feb 2021 (1 year 2 months) I provided service as an Inbound Customer Service Representative for a U.S.-based solar and home improvement loan company. While in this role I handled inbound and outbound phone calls and emails between borrowers, installation companies, mortgage brokers, and real estate agents. Assisting with the lien termination process by processing documents and refiling liens. Document customer queries. Acting Subject Matter Expert Sutherland Oct 2018 - Dec 2019 (1 year 3 months) Assisting agents through floor support Handling supervisor calls Basic Work Force Management tasks by preparing attendance reports and ensuring agents adhere to their schedules. Quality assessment and coaching agents on their interactions with customers Inbound Customer Service Representative Sutherland Sep 2017 - Dec 2019 (2 years 4 months) Handled customer interactions for a photo printing and online photo storage company. I provided support through phone calls, live chat, and emails. Assisting customers with creating personalized products and uploading photos to their account. Placing orders and order status inquiries. Troubleshooting website and mobile app

Social Customer Service
Shopify
Gorgias
Customer Acquisition
Customer Satisfaction
Communication Etiquette
Customer Service
Customer Support
Multitasking
Product Knowledge
Salesforce
Email Communication
Data Entry
Email Support
Zendesk
$10 hourly
- 4.2/5
- (11 jobs)
Here's a quick overview of my professional Customer Service and Sales Expertise: With a proven track record in customer service and sales, I possess a unique blend of skills and experience that make me an ideal candidate for your business needs 1. Exceptional Communication Skills: I excel in both written and verbal communication, ensuring clear and effective interactions with clients. Active listening and empathy are at the core of my approach, allowing me to understand clients' needs deeply. Strong Problem-Solving Abilities: I excel in analyzing challenges, finding innovative solutions, and thrive in high-pressure environments, ensuring increased customer satisfaction and loyalty while benefiting both customers and the company Sales Expertise: I have a keen understanding of sales techniques and strategies. My proactive approach to identifying potential leads, building relationships, and closing deals has consistently exceeded sales targets. I am adept at creating persuasive sales pitches tailored to diverse client needs. Customer Relationship Management (CRM) Proficiency: I am proficient in using CRM tools to streamline customer interactions, maintain accurate records, and personalize the customer experience. This ensures that every interaction is tailored to individual preferences and needs. Adaptability and Continuous Learning: In the ever-evolving landscape of customer service and sales, I prioritize staying updated with industry trends and customer preferences. My adaptability allows me to quickly integrate new technologies and methodologies into my approach. Positive Attitude and Team Collaboration: My positive attitude and collaborative nature make me a valuable asset to any team. I thrive in collaborative environments, where sharing insights and working collectively lead to innovative solutions and improved customer experiences.

Social Customer Service
Inbound Inquiry
Social Media Management
Online Chat Support
Administrative Support
Credit Repair
Customer Support
Technical Support
Zoho CRM
Telemarketing
Data Entry
Customer Service
$5 hourly
- 0.0/5
- (1 job)
Hi, My Name is Niquela Waugh. A hard-working, self-motivated, dedicated individual who is passionate about continuous growth and development both professionally and personally. I have 8+ years worth of experience working as a Customer Service Expert, Sales Expert, and Manager in the BPO and Private Sector Industry. I am competent and willing to contribute significantly to the growth and development of companies, by utilizing my skills and ability.

Social Customer Service
Communications
Email Communication
Professional Tone
Microsoft PowerPoint
Data Entry
Customer Satisfaction
Microsoft Office
Microsoft Word
Microsoft Excel
Email Support
$10 hourly
- 0.0/5
- (1 job)
I'm an excellent team player, a dedicated worker and an enthusiastic people person who is able to listen to others and provide helpful advise. I connect with my clients professionally and provide them with different options that will benefit both them and the company while upholding the rules and obligation of my company. My top skills are data entry, social networking, Microsoft word and Microsoft excel. I have knowledge and experience in sales, marketing and customer service by working at computer wizz as a customer representitive for a period of time. Having a certified CSES qualification in Electronic document preparation management, Mathematics, Social studies, English A and Principle of business provides me with the skills of being a good problem solver, a great communicater and a great business person, when it comes on to business and customer relations. Am willing to learn more and to grow each day to be a builder of my company.

Social Customer Service
Email
Customer Service
Customer Information Control System
Rapid Prototyping
Customer Discovery
Customer Support Plugin
Customer Development
Social Media Ad Campaign
Online Chat Support
Sales & Marketing
Social Media Management
$20 hourly
- 3.2/5
- (5 jobs)
I am an indulger in everything written and I trust myself to be someone who writes rich, engaging content. I have a great passion for creative writing especially in the genres of romance, mystery, and sci-fi. I have written and co-written numerous stories as a Ghostwriter that have gone on to be published and amass a large audience. What you should expect from me is efficiency, well thought out, well written, and self-edited content that is ready for publication. Give me a chance and see your thoughts and ideas take life on the pages for that story you have been dying to tell.

Social Customer Service
Project Management
Teaching English
Fiction Writing
Editing & Proofreading
Science Tutoring
Content Writing
Ebook Writing
Novel
Creative Writing
$8 hourly
- 0.0/5
- (0 jobs)
I am a young motivated individual who is willing to go out in the field of work, who has a track record of getting tasks/projects done excellently. I enjoy participating in uplifting activities that will build not only myself but the organization at large. I Enjoy meeting new people and learning about other culture and know how to adapt to change. Outside of my professional life I'm pretty chill and easy to get along with, I enjoy the many great things this life has to offer and I am a people person I love exploring and enjoying the outdoors

Social Customer Service
Microsoft Office
Leadership Skills
Team Building
Customer Service Analytics
Advertisement
Team Management
Social Media Advertising
Tech & IT
Sales & Marketing
$56 hourly
- 0.0/5
- (0 jobs)
i am well experienced in communicating whether it is in person or virtual but personally i would say i do better communicating virtual as i have more time and better understanding. I can help: with writing emails based on your reference journalism etc

Social Customer Service
Lifestyle
Broadcast Journalism
$15 hourly
- 5.0/5
- (1 job)
My vast experience working in the industry serving clients of major companies across the US, UK and Canada for over 8 years, along with my superb skills and education makes me an excellent candidate for your company. The key strengths that I possess for success in this position include: A strong passion for Customer Success. Exceptional organizational, presentation, and communication skills, both verbal and written, ability to deal with change and excel in high-stress situations. Exceptional customer data evaluation skills with the ability to interpret customer data from various sources and offer strategic insight. Great communication, account management, presentation, and problem-solving skill. Solid business knowledge as it relates to the sales and marketing, social media and customer service industry. Ability to work with little supervision. Innovative thinker capable of operating both in a strategic capacity and a hands-on/execution capacity. Excellent work ethic and Leadership skills. Self-motivated, team-oriented, very responsible, and focused on exceeding customer expectations. Organized and systematic with great attention to detail and strong analytical skills. Innovative, ability to introduce new ideas and processes which improve performance and productivity. Ability to work in a fast-paced, team-oriented environment. Excellent proficiency in Microsoft Office, G Suites, desktop database tools and CRM tools. Solid track record in meeting or exceeding individual or team based project goals, including return on investment. My broad experience and range of skills make me a superior candidate. I am willing to provide any additional information should you require any. Your response is highly appreciated. I look forward to hearing from you as soon as possible to arrange the time for an interview.

Social Customer Service
Search Engine Marketing
Social Media Marketing
Influencer Marketing
Human Resources Consulting
Business Plan
Team Building
Analytics
Digital Marketing
$8 hourly
- 0.0/5
- (0 jobs)
Able to complete tasks while under pressure. Able to provide top class customer service. leave clients satisfied. In any job I have I tend to outshine my colleagues.

Social Customer Service
Customer Service
Data Entry
Microsoft Office
Technical Support
$8 hourly
- 2.9/5
- (2 jobs)
I provide excellent hands on customer services and basic training so my employer business can grow. I have over 7 years of customer service experience that would allow me to be a great candidate within any dynamic company.

Social Customer Service
Customer Retention Strategy
Administrative Support
Business Writing
Customer Service Analytics
Salesforce
Phone Communication
Virtual Assistance
Customer Support
Social Media Advertising
Customer Service
Ad Content Creation
Phone Support
Customer Service Training
$12 hourly
- 0.0/5
- (0 jobs)
I am good at listening and communicating with people in a timely and friendly manner inorder to assist them with their queries.

Social Customer Service
$15 hourly
- 4.0/5
- (1 job)
Hi there ! I'm Shahene, a dedicated Customer Support Specialist with over 6 years of experience working with top e-commerce companies such as Amazon and Minted and top mobile carriers such as Verizon and AT&T. With a passion for delivering exceptional service, I've honed my skills in: - Providing personalized support that drives customer satisfaction and loyalty - Resolving complex issues with efficiency and empathy - Collaborating with teams to improve processes and customer experiences My expertise includes: - Customer relationship management - Conflict resolution and negotiation - Communication and problem-solving Let's work together to elevate your customer support experience!

Social Customer Service
Customer Support
Customer Care
Live Chat Software
Telephone
Team Building
Multitasking
Communication Skills
Customer Service
Problem Solving
Email Communication
$7 hourly
- 0.0/5
- (0 jobs)
I am a young and determined man who is committed to hard work and rises to challenges. I firmly believe that a positive mark will be left wherever I serve. I have experience as a Telephone Operator from working at The Excellence Oyster Bay Hotel and customer service experience at WorldWide BPO and Ibex, mostly doing over the phone interactions. My people-centric nature and eagerness to help have afforded me excellent teamwork skills and have taught me a humanistic approach towards engaging others. I am excited to contribute my strengths and proficiency in planning of your team efforts as well as to the community.

Social Customer Service
Chat & Messaging Software
Telephone
Customer Experience
Customer Care
Technical Support
Phone Communication
Customer Service
$10 hourly
- 0.0/5
- (0 jobs)
Logos | Letterheads | Posters | Flyers | Business Cards I am a self taught graphic designer. I aim to please my clients by listening keenly to what they desire and work diligently to fulfill whats is required.

Social Customer Service
Logo Design
Data Entry
$10 hourly
- 3.8/5
- (1 job)
Detail-oriented and self-motivated professional with extensive experience in customer service, quality assurance, sales, and hospitality. Skilled in data entry, administrative tasks, and maintaining high accuracy and efficiency in remote settings. Certified in NVQ-J Customer Engagement, hospitality, and sales, I excel in handling customer interactions, meeting targets, and ensuring data accuracy. Known for my proactive approach and adaptability, I'm eager to bring my strong organizational skills and commitment to quality to a remote role where I can contribute effectively and continue to grow.

Social Customer Service
Data Collection
Social Media Marketing
Quality Assurance
Data Quality Assessment
Data Entry
Microsoft Office
$15 hourly
- 3.9/5
- (1 job)
Here's a quick overview of my professional Customer Service skills. With a proven track record in customer service and sales, I possess a unique blend of skills and experience that make me an ideal candidate for your business needs 1. Exceptional Communication Skills: I excel in both written and verbal communication, ensuring clear and effective interactions with clients. Active listening and empathy are at the core of my approach, allowing me to understand clients' needs deeply. Strong Problem-Solving Abilities: I excel in analyzing challenges, finding innovative solutions, and thrive in high-pressure environments, ensuring increased customer satisfaction and loyalty while benefiting both customers and the company Sales Expertise: I have a keen understanding of sales techniques and strategies. My proactive approach to identifying potential leads, building relationships, and closing deals has consistently exceeded sales targets. Customer Relationship Management (CRM) Proficiency: I am proficient in using CRM tools to streamline customer interactions, maintain accurate records, and personalize the customer experience. This ensures that every interaction is tailored to individual preferences and needs. Adaptability and Continuous Learning: In the ever-evolving landscape of customer service and sales, I prioritize staying updated with industry trends and customer preferences. My adaptability allows me to quickly integrate new technologies and methodologies into my approach. Positive Attitude and Team Collaboration: My positive attitude and collaborative nature make me a valuable asset to any team. I thrive in collaborative environments, where sharing insights and working collectively lead to innovative solutions and improved customer experiences

Social Customer Service
Cross Functional Team Leadership
Teachable
Custom Business Solutions NorthStar
Customer Service
Management Skills
Social Listening
Data Entry
Supervision
Custom Content Management System
Active Listening
Supervised Learning
Receptionist Skills
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