22 Best Social Customer Service Specialists For Hire In New York

Check out Social Customer Service Specialists in New York with the skills you need for your next job.

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$70 hourly
- 5.0/5
- (4 jobs)
I managed client reporting for a mortgage default banking law firm for over half a decade. My immediate team was comprised of over 50 people and I also managed the client relationships firm wide of over 500 people. The CFO of the law firm recommended me for Regional Sales Manager position in the Founding Partner’s winery and vineyard for another 6 years. I was the employee that was trusted with various tasks and responsibilities because I’m a self-starter who always managed to figure out how to get the job done. I would either educate myself on how to get the job done or found the right person to delegate it to. I am advanced in Microsoft Excel. I utilized spreadsheets extensively in every job as well as in my personal life. I have also been appointed as Power of Attorney for my parents and used a spreadsheet to manage their finances, budget etc. My work is extremely thorough. I’m detail-oriented, proactive, patient, organized and a critical thinker. Furthermore, I have a strong but amiable personality. I’ve always put an emphasis on customer service. Compliance Consulting for wine labeling has been my most recent freelance projects. I have extensive knowledge on the requirements imposed by the Alcohol and Tobacco Tax and Trade Bureau (TTB). I also have knowledge on licensing requirements and distribution rules for State Liquor Authorities across the nation with an emphasis on New York.

Social Customer Service
Product Label
Food & Beverage
Compliance Consultation
Regulatory Compliance
Label Compliance
Compliance
Credit Counseling
Credit Repair
Personal Budgeting
Email Etiquette
Google Search
Email Communication
Microsoft Excel
Customer Service
$50 hourly
- 5.0/5
- (8 jobs)
I am a hardworking and self-motivated Executive Assistant, ready and able to meet your expectations of the type of work you’re demanding. I have a sound experience of more than three (3) years as a Virtual Assistant, Project Manager & Administrator, and professionally worked in Customer Service for four (4) years. I am proficient in Communication Skills, working with Honesty, Sincerity, and Professionalism. I've worked with various clients, ranging from small business owners to Executive Agencies. I have a great passion for business owners to gain experience on the knowledge and background work to run a profitable hospital business efficiently. I have done all previous work with 100% client satisfaction and worked in different organizations. These are most of the work I’ve covered; Administrative Support: - Email Inbox Management - Email Scheduling - Outbound Calling - Client On + Off-Boarding - Assistance with Client Task Management - File/Document Organizing - Scheduling + Calendar Management - General Data Entry - Project Management Oversight Social Media Support: - Content repurposing to various platforms (Facebook, Pinterest) - Advertisement (Facebook, Instagram, Pinterest) - Internet Research - Content Creation (Written and Graphic) - Engagement on Social Media Platforms (Instagram, Facebook, LinkedIn) - Content Scheduling for all platforms. I have gathered enough experience to satisfy your expectations and would love to have the opportunity to showcase my skills to meet your needs! My service is at your disposal.

Social Customer Service
Scheduling
Business Operations
Business Management
Market Analysis
Customer Service
Ecommerce Website
Ecommerce Website Development
Online Chat Support
Advertising Research
Data Entry
Sales & Marketing
Word Processing
Microsoft Office
$45 hourly
- 4.9/5
- (5 jobs)
- Customer Experience - Social Media - Content Writing - Personal Development - Personal Assitant - Guest Relations

Social Customer Service
Adobe Acrobat
Writing
Personal Administration
Event Planning
Personal Development
Event Marketing
Administrative Support
Scheduling
Social Media Engagement
Customer Experience Management Software
Customer Experience
Social Media Content
Legal
$35 hourly
- 5.0/5
- (1 job)
I'm a copywriter, social media and YouTube manager and can also provide email-based customer service! I love helping companies stay on top of their YouTube uploads, podcasts, social media profiles, inboxes and more. For over a decade I've also freelanced for recognizable brands as a copywriter as well as customer support agent and manager. I'm very familiar with tons of platforms including Wordpress, ZenDesk, Salesforce, Photoshop, and more!

Social Customer Service
Shopify
YouTube
WordPress
Social Media Content
Campaign Copywriting
Website Copywriting
Customer Support
Email Copywriting
Copy Editing
Sales Copywriting
Copywriting
Data Entry
Customer Service
Email Support
$20 hourly
- 5.0/5
- (12 jobs)
I am a vastly experienced customer support representative with over 7 years experience, I can handle all inquiries, feedback, complaints that your customers may have relating to your business or organization. I will respond to all relevant emails, live chat requests and any other way in which your customers communicate with you and your business. My online work experience and strengths include: * E-commerce, Logistics, Hospitality & Transportation Industry experience. *Process creation and modification of efficiencies. * Customer Success Team all round management *Resource/FAQ creation, implementation and maintenance. * Customer related escalations handled professionally via Email, Live Chat, and Social Media (e.g. Facebook, Yelp, Instagram, NextDoor, Twitter etc) * Client Account Management/Follow up/Feedback * Process/Project Management (including Creation, Implementation and troubleshooting) * Administrative & Information Management Platforms: Twitter Facebook Instagram Hubspot Zendesk FreshDesk Shopify Intercom and many more. If you are looking for a solution-oriented, extremely motivated, highly resourceful, attentive to details and professional Customer Service Representative, you have found the right person here! I’m the one you need since my highest priority is solving all types of inquiries and helping your customers get the utmost satisfaction from your brand/organization/company.

Social Customer Service
Customer Engagement
Time Management
Technical Support
Project Management
Administrative Support
Order Fulfillment
Customer Satisfaction
Customer Support
Customer Relationship Management
Customer Service
Online Chat Support
Social Media Management
$50 hourly
- 0.0/5
- (0 jobs)
Hi, I'm Arielle! A talented media expert with years of experience in video, digital, writing, and social media. I am always in the know of upcoming trends when it comes to content and talent. My years in the media industry have helped me build a strong Rolodex when it comes to front-facing work such as influencers and talent to represent brands. While my behind the scenes expertise has allowed me to garner the knowledge of engagement and audience retention by producing relatable and desired content.

Social Customer Service
Customer Service
Content Creation
Social Media Plugin
Media & Entertainment
Social Media Content Creation
Influencer Marketing
$25 hourly
- 5.0/5
- (14 jobs)
Bilingual in English and Spanish. Social Media: Instagram, Twitter, TikTok &Facebook. Translator experience in medical area. 10+ experience in Microsoft Word. Microsoft Excel. Microsoft Docs. Proofreading, translation , editing. A restaurateur. Responsible of maintaining a restaurant’s revenue and its quality goals. 10+years of customer experience in food industry.

Social Customer Service
Progress Chef
Facebook
Social Media Marketing
Customer Service
Photography
Sports & Fitness
Food Photography
Health & Fitness
Microsoft Excel
Social Media Management
Microsoft Word
Castilian Spanish
English
$26 hourly
- 5.0/5
- (6 jobs)
Creative and Versatile Freelancer | Open to All Types of Opportunities Hi, I’m Amanda! As a passionate freelancer with experience across a wide range of industries, I enjoy diving into all kinds of projects. From crafting engaging blog posts and managing social media campaigns to detailed product reviews and personalized tarot readings, I bring creativity, precision, and a fun approach to every task. But I'm not limited to just that—I'm always open to exploring new freelancing opportunities! I love collaborating closely with each client, asking the right questions, and ensuring that I deliver or create the best possible results tailored to their needs. I’m especially interested in travel coordination, where I excel at planning trips, schedules, and itineraries. I also thrive as a virtual personal assistant, offering top-notch organization, communication, and support to help busy individuals streamline their work and life. As a mom to an amazing 8-year-old boy and the proud owner of a very large dog, I understand the importance of balancing work and life, which makes me adaptable, detail-oriented, and proactive in everything I do. Whether you need help with creative projects, administrative tasks, or travel planning, I’m here to assist with enthusiasm and professionalism. Let’s collaborate and make your next project a success!

Social Customer Service
Promotion
Animal Welfare
Sales
Pet Supplies
Content Distribution & Promotion
Sales & Marketing
Transportation
Life Coaching
Content Marketing Strategy
$6 hourly
- 5.0/5
- (3 jobs)
Hi there! I'm Sarah, a full time hard working, passionate dedicated freelancer with a passion for helping businesses thrive on Instagram, and a keen eye for trends and a knack for strategy, I specialize in driving organic growth and maximizing engagement. My expertise in Instagram analytics and algorithms allows me to tailor unique strategies for each client, ensuring their success in the competitive world of social media. Let's work together to elevate your brand and achieve your Instagram goals. 📢 MY INSTAGRAM SERVICES 📢 ✅ 100% Real, Active & Targeted Followers Organically. ✅ 100% privacy protection in your account. ✅ Fully Manual work, No Bots / No Fake Followers Or Profiles / No Robot Likes / No Robot Comments. ✅ Increase Instagram Profile Views, Website Traffic & Sales. ✅ I'm always online and work available 24/7!! My desire is to provide 100% satisfaction to my clients. Feel free to contact me if you are interested to know more details of my working method. I will respond quickly. Best Wishes Sarah

Social Customer Service
Data Entry
Social Media Optimization
Social Media Engagement
Instagram Story
Instagram Post
Instagram Reels
Instagram Marketing
Instagram API
Instagram
Social Media Management
Customer Service
$20 hourly
- 5.0/5
- (1 job)
Russian-speaking specialist, I have extensive experience working with people in various industries such as tourism, beauty industry, consulting services etc... I immigrated to the USA from Russia. At the moment I am learning English and would like to try for myself to find a new job in different industries where my experience will be useful where I can gain new experience and where I can start practice English.

Social Customer Service
Review
Supervision
Web Application
Shipping Labels
Cosmetics
Fillable Form
Translation
Copy Editing
Beauty & Personal Care
Form Completion
Russian Sign Language
Inventory Report
Organizer
Russian
$45 hourly
- 0.0/5
- (0 jobs)
As a seasoned food media professional with extensive experience in the hospitality industry, I bring a unique blend of creativity and strategic insight to the table. I currently manage and curate content for multiple Instagram and TikTok accounts, engaging a combined audience of over 65,000 followers. My expertise spans the entire content production process—from filming and editing to posting original material—ensuring every piece resonates with the target audience. I have a passion for showcasing culinary excellence, regularly filming demos by renowned NYC chefs. Development and execution of brand strategies for various clients, driving engagement and visibility through innovative video concepts and behind-the-scenes storytelling. In addition to my creative capabilities, I’m skilled in community outreach, ensuring that every brand I work with not only reaches but also connects with its audience. Whether shooting with an iPhone or a camera, my goal is to create visually compelling content that tells a story, captures attention, and amplifies brand presence.

Social Customer Service
Market Research
Baking
Cooking
Home & Kitchen Photography
Food Writing
Food Photography
Food & Beverage
Food
Content Writing
Content Creation
$50 hourly
- 0.0/5
- (0 jobs)
Founder & CEO, Superpower Intel Social Media Influencer | Product Reviews | Mystery Shopper --- **About Superpower Intel:** Superpower Intel is a dynamic agency specializing in social media influence, authentic product reviews, and expert mystery shopping. With a passion for driving consumer engagement and ensuring brand integrity, we bring over 20 years of experience in testing and evaluating products, services, and businesses. **Services Provided:** - **Social Media Influencing:** Leveraging our online presence to promote products and services through authentic and engaging content that drives brand awareness and customer trust. - **Product Reviews:** In-depth, honest, and personalized reviews, designed to help consumers make informed decisions while giving brands genuine feedback. - **Mystery Shopping:** Ensuring businesses meet high standards of customer service, compliance, and accessibility, including focusing on the needs of disabled individuals. --- **Experience & Expertise:** - Over 20 years in the mystery shopping industry. - Proven track record in crafting viral social media campaigns for brands across various industries. - Extensive experience in product testing and providing constructive, reliable reviews. --- **Mission Statement:** At Superpower Intel, we believe in empowering consumers with trusted insights and helping businesses improve by providing real-world feedback through mystery shopping and social media influence. We aim to create a more respectful and inclusive experience for all customers.

Social Customer Service
Research Methods
Market Research
Compliance Testing
Social Media Content
Mystery Shopping
Brand Research
Brand Marketing
Influencer Outreach
Influencer Report
Influencer Marketing
$50 hourly
- 0.0/5
- (0 jobs)
Dynamic and motivated professional with a background in customer service and operations management. Skilled in generating and building relationships, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.

Social Customer Service
Scheduling
Copy Editing
Copywriting
Castilian Spanish
Order Processing
Web Service
Project Scheduling
Email Communication
Data Entry
$50 hourly
- 5.0/5
- (1 job)
Detail-oriented, organized, and personable professional, specializing in the areas of project management, client relations, and creative writing. Skills: - Project Management - Campaign Management - Client Relations - Social Media - Creative Writing

Social Customer Service
Scheduling
Microsoft Outlook
Social Media Content
AP Style Writing
Campaign Management
Project Management
Google Workspace
Microsoft Word
Microsoft Excel
$15 hourly
- 0.0/5
- (0 jobs)
I enjoy reading and I always find myself picking out little details that most would skim over. I also enjoy placing feedback regarding different factors, ie. How well something was written or what groups it might interest.

Social Customer Service
Organizational Design & Effectiveness
Customer Service
Organizer
Website Copywriting
Organizational Behavior
Customer Service Analytics
Customer Experience
Organizational Plan
English
$15 hourly
- 0.0/5
- (1 job)
I'm a college student with experience in Ad design and marketing skills. Along with excellent social and communication skills, my major has allowed me to expand my overall creativity! Because of past job experiences, I can also provide, leadership, customer service and rapport building skills. Whether it's an Ad, social media management or more, I can help!

Social Customer Service
Social Media Account Setup
Content Creation
Video Editing
Communication Skills
Performing Arts
Acting
TikTok
Instagram
Ad Content Creation
Marketing
Customer Service
$11 hourly
- 0.0/5
- (0 jobs)
Enthusiastic and dedicated English teacher with 3.5 years of experience in tutoring and online settings. Proven ability to create engaging lesson plans and deliver effective instruction to diverse groups of learners. Skilled in online sales strategies, including digital marketing, customer engagement, . Passionate about fostering a love for language while achieving sales targets in a competitive market , also 3 years of experience in remote sales and in person consultations.

Social Customer Service
Tutoring
Literary Translation
Teaching English
Teaching English as a Foreign Language Certification
Sales Letter
Sales Call
Sales
Translation
Live Interpretation
$25 hourly
- 0.0/5
- (0 jobs)
I have recently received my Bachelor's degree in fine art from Buffalo State University with a 3.5 GPA. I have experience in Powerpoint Presentations, Excel Spreadsheets, Logo Design and have ample creative skills. I have 8 years of customer service experience and enjoy helping others. I am easy-going and have a strong emotional intelligence that makes it easy for me to get along with many different personalities and backgrounds, making me adaptable. I am extremely reliable and timely in my actions and would be a great addition to any team or as an individual assistant. Your time is important to me. I am happy to help you with your project!

Social Customer Service
Ceramics
Drawing
Painting
Writing
Logo Design
PowerPoint Presentation
Microsoft Excel
Canva
Advertisement
Customer Service
Presentations
Presentation Design
Illustration
$30 hourly
- 0.0/5
- (0 jobs)
I'm a writer, proficient in any topic. I do photography, video editing, and some music production. I know a lot of software such as: WORD Doc, EXCEL, Clipchamp, Audacity, Docs, etc.

Social Customer Service
Writing
Branding & Marketing
Advertisement
Photography
$50 hourly
- 0.0/5
- (0 jobs)
Ten years’ experience in community-focused initiatives, with emphasis on quality assurance, evaluations, data analysis and reporting budgeting, health equity, and advocacy efforts aimed at meeting the diverse health needs of individuals across New York State and improving the safety and wellness of all residents. Engaging and personable Field Manager, Brand Ambassador and Promotional Model proficient at collaborating with multiple stakeholders to determine audience interest and develop strategic go-to-market communication plans that align with the company's business priorities and initiatives. Freelance vocalist, singer, poetry writer

Social Customer Service
Health & Wellness
Health & Fitness
Human & Civil Rights
Customer Service Training
Community Outreach
Public Health
Poetry
Singing
Psychology
Counseling
$25 hourly
- 2.8/5
- (1 job)
I am an administrative professional with over 20 years of experience. I am fluent in Spanish and can transcribe and translate as needed. I have exceptional project management, Microsoft Suite, Benefit Administration Systems (HRIS), and substantial benefit administration skills. I have been a personal assistant to high profile individuals and understand confidentiality and the level of support needed. Highly organized with the ability to multitask and maintain calendars. Effective and creative event planning is also part of my expertise! I am ready to support you!

Social Customer Service
Benefits
Microsoft PowerPoint
Project Management
Web Design
Human Resource Information System Implementation
Castilian Spanish
Intuit QuickBooks
$22 hourly
- 0.0/5
- (0 jobs)
To secure a challenging position that allows me to leverage my customer service experience and blockchain technology knowledge while expanding my skill set.

Social Customer Service
Technical Support
Google Analytics
Customer Service
Social Media Audience Research
Blockchain, NFT & Cryptocurrency
Cryptocurrency
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