Hire the best Social Customer Service Specialists in Ikeja, NG
Check out Social Customer Service Specialists in Ikeja, NG with the skills you need for your next job.
- $10 hourly
- 5.0/5
- (12 jobs)
Are you dealing with difficult customer service situations and feeling the pressure to keep consumers satisfied? I understand your frustration and am here to help. With over seven years of experience in inbound, outbound, and social media interactions, I specialize in tackling customers' problems head-on. My Upwork Skill Certification speaks much about my customer service experience. I focus on your client's needs by using a client-centric approach, empathy, and excellent communication skills. I constantly seek improvement and am keen to adapt and grow with your organization. My knowledge extends to tools such as Salesforce, allowing personalized consumer interactions. Additionally, I possess deep insights into the banking industry, ensuring tailored solutions for your specific needs. Core Competencies: Customer Retention Multichannel Support (Email, Phone, Live Chat) Social Media Engagement Empathy and Conflict Resolution Problem-Solving Impeccable Communication Multitasking Accurate Data Entry Proficient in Tools: Salesforce Instagram Facebook Twitter Sprout Social Are you ready to enhance your overall customer service experience? Let us make it happen together. Whether it's increasing customer satisfaction, optimizing communication channels, or resolving problems quickly, I'm here to help you every step of the way. Please send me a direct message now to get started on your project.
Social Customer Service
Customer OnboardingVoice-Over RecordingVoice ActingVoice-OverTranslationVoice RecordingData EntryMarket ResearchAdministrative SupportCustomer RetentionCustomer ServiceEmail SupportPhone SupportOnline Chat Support - $5 hourly
- 0.0/5
- (0 jobs)
Thanks for viewing my profile 😊 With over 6 years of experience as a Virtual Assistant, a Bachelor's degree in Mass Communication, and certifications in Administrative Virtual Assistant and Advanced Excel, Data Analytics, Communication, and Project Management, I bring expertise in virtual administrative and customer support across various industries. I pride myself on delivering fast, reliable, high-quality services at competitive rates. I am committed to ensuring that tasks are completed to the highest standards within agreed timeframes, and I am proficient in most Microsoft Office programs. My services include social media management, email and calendar management, research, data entry, appointment setting, and document organization. I am skilled with tools such as Hootsuite, Canva, GSuite, Notion, Slack, Pinterest, Instagram, Microsoft Office, HubSpot, and more. For any unfamiliar tools, I am always eager to learn and adapt quickly. My dedication to excellence has allowed me to assist CEOs, startups, established businesses, and e-commerce ventures in sectors like hospitality, education, and IT/Tech, helping streamline operations and enhance customer experiences. Whom I’ve Worked With: - CEOs and Business Owners: Supporting operations and efficiency across diverse industries. - Startups and Established Businesses: Tailoring support to meet the unique needs of both emerging and well-established companies. - C-Level Executives**: Providing high-level administrative and project management support to improve executive productivity. Tools and Platforms I Use: - CRM: Calendly, Asana, Zendesk, Trello, Scribe, Loom. - Social Media Platforms: LinkedIn, Instagram, Nextdoor, TikTok, Facebook, YouTube, Craigslist. - Productivity Tools: Google Workspace (Gmail, Calendar, Drive, Docs, Sheets), Microsoft Office (Word, Excel, PowerPoint), MailChimp, Notion, Outlook, Hootsuite. - Financial Tools: QuickBooks, Wave, Buildium, Bill.com, Advanced Excel functions and formulas. - Communication Tools: Zoom, Slack, Skype, Teams. While I prefer long-term or full-time partnerships, I am open to short-term projects as well. My focus is on delivering exceptional support tailored to meet your needs and those of your customers. I also provide daily check-ins to ensure communication remains a priority, and I’m available as much as needed. Feel free to reach out with any questions—I’m here to help make your life easier!
Social Customer Service
Google DocsCanvaCustomer SatisfactionOnline Chat SupportCommunication SkillsVirtual AssistancePersonal AdministrationGoogle WorkspaceMicrosoft OfficeProgram Management - $10 hourly
- 0.0/5
- (0 jobs)
Translator (French- English), English and French tutor, microsoft word, excel, publisher, creative writing, content writing, Technical/Literally translation, Virtual assistant, etc
Social Customer Service
Crypto Exchange PlatformSales PromotionTranslationMicrosoft WordContent WritingEmail SupportCommunicationsFrenchEssay Writing - $5 hourly
- 0.0/5
- (0 jobs)
I am enthusiastic, hardworking and reliable individual with over 2 years of experience giving professional, high quality and efficient services to various companies and organizations. I am very skilled in communicating with clients over the phone, chats and email. I have experience with live support and zendesk and I'm willing to learn to use any other new tools that will get the job done. I deliver on or before deadline, because i'm very cautious of time management. I'm a good team player, but can also work alone with zero supervision if the need arises. I look forward to working with you in providing exceptional customer services and any other thing you may want me to help you achieve!
Social Customer Service
Receptionist SkillsAppointment SchedulingMarketingOnline Chat SupportPhone SupportContent WritingEmail SupportCustomer SupportLead GenerationCold CallingTelemarketingExecutive SupportCustomer ServiceVirtual Assistance Want to browse more freelancers?
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