Hire the best Social Customer Service Specialists in Panama

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$17 hourly
Lilian H.
- 4.6/5
- (9 jobs)
Do you want to make sure your customers are receiving a high-quality service? Would you like more time to focus on your profitable activities without the stress of daily tasks? Your life would be easier, and that's what I'm here for. Sounds good to you? If the answer is yes, welcome to my profile!!! Here is how I can help you: Areas of Expertise: 🔸 Virtual Assistant 🔸Google Calendar Management 🔸Email Management 🔸MS Office (word, excel, PowerPoint) 🔸Online Help Desk 🔸Chat Support 🔸Lead Generation 🔸Social Media Posting/interactions with the community 🔸Community Moderator 🔸Data Entry and analysis 🔸Web Research with critical thinking 🔸Zoom Video Conference support 🔸 Use of LifeAgent 🔸 Use of Agorapulse 🔸 Use of Crisp 🔸 Use of Notion 🔸Translations from English to Spanish / Spanish to English 🔸Communication and collaboration tools knowledge: Trello, WhatsApp, Telegram, Slack Soft Skills: 🔹Goal oriented 🔹Analytical skills 🔹Proactive 🔹Fast learner 🔹Detail oriented 🔹Passionate and with a great attitude 🔹Team player 🔹Adaptability 🔹Bilingual Above all, I love working with people. I am willing to learn new skills as required, and I'd love to apply my knowledge and skills to collaborate with the growth of my clients. If you are interested in working with me just leave me a message and we can discuss it.

Social Customer Service
Customer Service
Social Media Content Creation
Data Analysis
Customer Retention
Leadership Skills
Communication Skills
Customer Support
Task Coordination
Customer Satisfaction
Scheduling
Data Entry
Lead Generation
Microsoft Office
$6 hourly
Aldo L.
- 5.0/5
- (2 jobs)
Over ten years of experience in customer service, working for several hotels, cruiseships, among other customer care companies such as online betting companies. I can speak three languages fluently: Spanish (mother tongue), English, Italian. Three more on a functional level such as Portuguese, French and German. Some others like Japanese, Thai, Mandarin and Russian on a basic level. Very polite and oriented in customer satisfaction. Also able to work under pressure and with a team or by myself.

Social Customer Service
Administrative Support
Virtual Assistance
Speakeasy
Customer Service
Customer Satisfaction
Translation
Customer Support
$15 hourly
Aura J.
- 5.0/5
- (9 jobs)
Hello my name is Aura and I have over 10 years in the world of customer service and I'm a true believer that a happy customer is a loyal customer. I have worked for many years for American companies among others, I have additional experience in the real estate market and I am always open to learn new things. If you are looking for a neat, efficient, with good customer service and multitasking skills I am your best choice. I manage very well social networks such as Instagram, FB, Twitter, Tiktok. I'm a crypto lover, knowledge in blockchain and cryptocurrencies. I'm available from Monday to Sunday and my schedule is flexible to all needs. Here is a list of my other skills: • Empathy and great communication • Negotiation skills • Excellent written and verbal communication skills • Sales training • High-energy attitude • Problem-solving abilities • Call Center Operations • Organized • Flexible • Quick learner • Team player • Familiar with Microsoft Office Suite I am a communicative, outgoing and friendly person with a demonstrable track record of teamwork who prioritizes building strong professional relationships, which will be a valuable asset to your company. That said contact me and let's negotiate what you need, I'm open to negotiations.

Social Customer Service
Virtual Assistance
US English Dialect
Latin American Spanish Accent
Order Entry
Customer Service
Data Entry
Inbound Inquiry
Real Estate
Spanish
English
Online Chat Support
$29 hourly
Meran L.
- 5.0/5
- (25 jobs)
✅ Admin Support: Email management, scheduling, travel bookings ✅ Customer Service: Live chat, calls, email handling, order processing ✅ Project Coordination & Research: Organized, detail-oriented, and tech-savvy 💡 Fast learner, proactive, and reliable with strong communication skills. 🛠 Tools: Microsoft Office, Google Workspace, SAP B1, WMS, Salesforce, HubSpot, Trello, ClickUp. 🚀 Let’s work together!

Social Customer Service
Microsoft Office
Customer Support
Google Docs
Hebrew
Customer Service
Order Processing
$10 hourly
Linoshka H.
- 4.0/5
- (5 jobs)
With over eight years of experience in customer service and recruitment, I am confident that my proactive approach and attention to detail would make me a valuable addition to your team. I have extensive experience sourcing and attracting top talent, particularly from BPO and Virtual Assistant (VA) agencies. I am skilled at utilizing various sourcing channels, such as job boards, social media, professional networks, and referrals, to build a robust pipeline of candidates. In my previous roles, I successfully conducted candidate screenings and interviews, ensuring that the candidates I presented met the specific needs of the hiring teams. I have experience using ATS platforms like Breezy, and I am adept at maintaining candidate data, optimizing workflows, and ensuring a smooth recruitment process. My ability to collaborate with hiring managers and provide timely updates on recruitment progress has contributed to successful hiring campaigns. In addition to my technical skills, I am highly organized, detail-oriented, and proficient in Microsoft Office. I am also comfortable using time tracker tools like Time Doctor and work well in a remote, full-time, and graveyard shift environment. My home office is equipped with high-speed internet, a reliable computer, and a quiet, distraction-free environment.

Social Customer Service
QuickBooks Online
Sales
Financial Audit
Hardware Troubleshooting
Customer Support
Computer Skills
Social Media Website
Computer Maintenance
Telemarketing
Translation
Phone Support
Online Chat Support
Spanish
Email Support
$15 hourly
Paola L.
- 4.5/5
- (3 jobs)
I'm a Content Creator that has specialized in the marketing and teaching field. Over the past years, I have gained experience as a Learning Specialist on different tasks that includes but are not limited to: - Prepare onboarding material for new hires. - Structure the content through activities, shadowing, and calibrations with the leadership team. - Prepared and sent daily reports to track KPI and agents' metrics during nesting time. - Provide feedback to Team leads and agents depending on each team's overall performance.

Social Customer Service
Content Creation
American English Accent
Social Media Content Creation
Communication Skills
Journalism Writing
Creative Writing
$3 hourly
Brandon B.
- 0.0/5
- (0 jobs)
HIGHLIGHTS OF QUALIFICATIONS * Recently completed Google UX Design Professional Certificate, demonstrating proficiency in modern UI/UX design principles and tools * 10+ years of business ownership experience, bringing a unique perspective on user needs and project management to UI/UX design * Skilled in creating user-centered designs, from initial concept and user research to high-fidelity prototypes * Proficient in industry-standard design tools including Figma, Adobe XD, and Sketch * Strong problem-solving abilities honed through years of hands-on experience in arboriculture * Excellent communication skills, adept at translating complex concepts into easily understood information for diverse audiences * Proven track record of managing projects, meeting deadlines, and exceeding client expectations

Social Customer Service
Problem Solving
Project Management
$10 hourly
Yeimmy H.
- 0.0/5
- (1 job)
PROFESSIONAL SUMMARY Bachelor's degree in Business Administration with emphasis in Finance and International Business. With excellent public handling skills and a solid command of the English language. Able to learn easily and desire to excel.

Social Customer Service
Email Support
Phone Communication
Customer Experience
Bilingual Education
Customer Service
Customer Support
$15 hourly
Jonathan F.
- 0.0/5
- (0 jobs)
What do I offer you? -Multilingual Support so you get expanded market reach and improved communication with Spanish-speaking customers. -Improved Customer Satisfaction so you get enhanced customer satisfaction, leading to higher retention and loyalty. - Efficient Operations so you get streamlined operations, saving time and reducing errors. I am versatile professional with a passion for connecting people and solving problems. With over 4 years of experience in customer service, translation, and administration across industries like gastronomy, hotel and catering business. My multilingual abilities in English and Spanish have been instrumental in my career, from translating over 100 documents to managing customer service. I'm detail-oriented, value clear communication, and thrive in fast-paced environments. I'm committed to delivering high-quality work on time and maintaining open communication throughout the project. Let's connect and see how I can help your business grow. Please note that I will only be able to interview or communicate through Upwork in discussing any opportunities. Thank you.

Social Customer Service
Writing
Written Language
Client Management
Client Interview
Sales Management
Sales & Marketing
Sales
Customer Support
Administrative Support
Lead Management
Administrate
Translation
Customer Service
$10 hourly
Carel B.
- 0.0/5
- (0 jobs)
🌟 Degree in Social Work | Education Expert | Master in Project Management | Virtual Assistant 🌟 With 19 years of professional experience, I have developed a versatile career in social work, education, project management and virtual assistance. My approach combines strategic leadership, innovation and a constant commitment to creating a positive impact. 💼 My Career Social Work: I led social programs focused on child protection and community development, designing sustainable solutions for vulnerable communities. Education: I desized and directed effective learning processes for adults and young people, driving transformative results in various areas. Project Management: With a Master's degree in Project Management, I managed multidisciplinary teams and executed high-impact initiatives with a focus on efficiency and innovation. Virtual Assistance: I helped global companies optimize processes, with experience in administrative management, branding and digital marketing. 🛠️ Featured Skills Project and team management. Strategic planning and data analysis. Effective communication and content creation. Domain of digital tools such as Google Workspace and CRM platforms. 🚀 Key Achievements More than 12 years leading social and educational projects. Mentoring in the Panama Business Channel, supporting the growth of businesses led by women. Consolidated career as a Virtual Assistant and Project Manager, providing strategic solutions to optimize operations and achieve goals. 🌟 Professional Vision My mission is to transform challenges into opportunities through innovation, teamwork and people-centered solutions. I am committed to promoting positive change, whether by managing projects, leading social initiatives or supporting companies as a Virtual Assistant. 📩 Let's connect to explore how I can contribute to the success of your organization with my skills and experience.

Social Customer Service
WordPress
Elementor
Web Design
Branding
Social Media Design
Canva
General Transcription
Copywriting
Copy Editing
Social Impact Assessment
Social Work
Program Management
Project Management
$3 hourly
Juan S.
- 0.0/5
- (1 job)
Mi objetivo es aportar mis conocimientos y habilidades para brindar un buen servicio en la empresa que esté interesada en mis servicios y adquirir experiencia laboral con el fin de mejorar mis habilidades para beneficio personal y de la empresa. Cuento con experiencia en ventas, atención al cliente y redacción de contenido.

Social Customer Service
Sales & Marketing
Writing
Translation
Virtual Assistance
Transcript
Content Editing
Content Writing
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