Hire the best Social Customer Service Specialists in Makati City, PH

Check out Social Customer Service Specialists in Makati City, PH with the skills you need for your next job.
Clients rate Social Customer Service specialists
Rating is 4.6 out of 5.
4.6/5
based on 159 client reviews
  • $25 hourly
    Welcome to my Freelancer Profile! 👋 Customer Success Specialist | Social Media Guru | Email Marketing Whiz | Virtual Assistant Extraordinaire Are you looking for a multi-talented professional who can elevate your business to new heights? Well, you've just stumbled upon the perfect profile! With a proven track record across a spectrum of roles, I'm your go-to expert for driving success and growth. Customer Success That Shines: As a seasoned customer success specialist, I've navigated both B2C and B2B landscapes with finesse. My forte lies in meticulously managing records, orchestrating seamless schedules, and orchestrating productive calls and meetings. I take pride in my client onboarding finesse and the knack for transforming opportunities into upselling and cross-selling victories. Mastering Social Media Communities: With a flair for social media management across Facebook, Twitter, Instagram, and TikTok, I'm your virtual megaphone to the world. My experience spans community engagement, content curation, and crafting campaigns that truly resonate. Let's make your brand the next big buzz in the digital sphere! Crafting Email Magic: Unlocking the potential of email marketing is my domain. I've honed my skills in crafting compelling campaigns, building robust email lists, and leveraging platforms like Apollo.io and Hootsuite to ensure your messages reach the right inboxes. Watch your open rates soar and conversions surge under my strategic guidance. Virtual Assistant Extraordinaire: In the fast-paced world of business, every second counts. That's where I step in as your reliable virtual assistant. From organizing emails to keeping files impeccably sorted, and handling day-to-day scheduling with finesse, I've got your back. With me onboard, chaos turns into streamlined efficiency. 🌟 Why Choose Me? I'm not just a specialist; I'm a versatile powerhouse. My unique blend of customer success prowess, social media finesse, email sorcery, and virtual assistance wizardry sets me apart. I'm not here to meet your expectations; I'm here to exceed them consistently. So, whether you need a customer success maestro, a social media virtuoso, an email marketing maven, or a virtual assistant wizard – I'm your all-in-one solution. Let's collaborate to amplify your success and turn your business goals into an unstoppable reality. 📩 Reach out today, and let's embark on a journey to greatness together!
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    US English Dialect
    Phone Communication
    Bilingual Education
    Customer Support
    Workday Adaptive Planning
    Communication Etiquette
    Customer Service
    Customer Satisfaction
    English
  • $10 hourly
    I am a professional with a mixed background of 8 years in Information Technology and 15 years in Customer Service including e-Commerce support. Over the past 6 years, I have excelled as a Virtual Assistant, specializing in Customer Service, Order Placement, Inventory Management, and even Interviewing and Scanning of Applicants. Combining technical expertise with outstanding interpersonal skills, I am adept at seamlessly integrating technology to enhance customer experiences and simplify administrative processes.
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    Microsoft Active Directory
    Customer Onboarding
    Customer Support
    Ecommerce Order Fulfillment
    Order Fulfillment
    Order Management
    Order Entry
    Data Entry
    Customer Service
    Shopify
    Technical Support
    Oberlo
    Order Processing
    Social Media Management
    Zendesk
  • $6 hourly
    Hi! I graduated last April 2013 with a degree of Bachelor of Science in Business Administration Major in Financial Management. My major objective is to take every opportunity to learn and apply my skills in various business aspects and to work in a position where there is a room for professional growth and a make viable contribution to the company. Here are my highlights: - Experienced in handling mid to high risk tickets ie. dispute resolution, insurance and trust and safety tickets. - Created and revamped level 2 processes and guidelines to lower the steep learning curve associated with support. - Trained new Level 2/SMEs to ensure they’re equipped with high level product knowledge, capable of handling mid-high risk queries. - Specialised in Trust and Safety and Payments - Highly skilled in Risk Moderation and Fraud investigations ie. chargeback, payment issue, shill bidding and sockpuppeting. - Supported Level in terms of decision making and product knowledge - Trained new Fraud specialists to ensure they’re equipped with high level product knowledge, capable of handling and identifying Fraud.
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    Email Communication
    Data Entry
    Customer Service
    Fraud Detection
    Customer Support
    Content Moderation
    Zendesk
  • $5 hourly
    I have over a decade experience in addressing and resolving inbound & outbound client inquiries to ensure that each inquiry is resolved from the client's perspective by delivering timely, accurate and professional customer service. 1. Responding to social media posts 2. Responding to emails 3. Providing tracking and looking up orders for customers 4. Answering product questions 5. Helping with returns, replacements and refund I am equipped with knowledge in different online platform like Shopify, Zendesk, Gorgias, Shipstation, Amazon, Crisp, and many more. Think of me as someone who will provide world-class service to your customers in an accurate, efficient and respectful manner on every inquiry. My strength capitalize on problem solving and critical thinking with your customer's interest and satisfaction being the primary goal. My rate is negotiable and is based on the skills applied, the workload required, time invested, and the client's budget. Now, let's talk about how I can help you grow your business.
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    WordPress e-Commerce
    Customer Service
    Email Communication
    Graphic Design
    Shopify
    Amazon
    Freshdesk
    Email Support
    Online Chat Support
    Zendesk
  • $10 hourly
    Allow me to take care of your daily administrative work so you can focus on bigger and more important aspect of your business or company. I have a lot of experience in providing a service .I am committed and organized in everything that I need to work with. I wanna make sure that my client get the excellent service that they needed as part of their asset.I am giving my very best in everything. I am knowledgeable in Microsoft Word, Microsoft Excel, Microsoft Power point, and I am easy to learn. You need someone you can count on and trust that will never leave you? hire me and you will see.
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    Customer Experience Research
    Customer Retention Strategy
    Customer Development
    Customer Experience
    Customer Retention
    Customer Support
  • $5 hourly
    I am a certified Performance Management Professional, a certified Life Coach Professional and a Lean Six Sigma Black belt professional; a passionate, cross-functional, creative, and results-driven professional with over nine years of experience in transition, training, and customer service. I've honed my ability to align my team to work towards common goals and KPIs. I take a consultative approach and understand communication is critical in obtaining the alignment. That's why I flex to fit others' communication styles as means to be more effective in fast-paced environments with a cross-functioning team. I enjoy collaborating with others to gain a different perspective to refine strategies.
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    Customer Engagement
    Customer Support
    Order Management
    Sales Leadership
    Technical Support
    Order Entry
    Order Fulfillment
    English
    Order Tracking
  • $8 hourly
    𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐏𝐚𝐫𝐭𝐧𝐞𝐫? 𝐈 𝐚𝐦 𝐲𝐨𝐮𝐫 𝐨𝐧𝐞-𝐦𝐚𝐧 𝐛𝐚𝐧𝐝. From content planning, captions, graphics designing, scheduling your upcoming posts and content - there’s nothing more you have to do but enjoy your cup of tea while preparing for the day, strategizing for your business, and meeting your clients. 𝐖𝐡𝐚𝐭 𝐦𝐚𝐤𝐞𝐬 𝐦𝐞 𝐪𝐮𝐚𝐥𝐢𝐟𝐢𝐞𝐝 𝐚𝐬 𝐲𝐨𝐮𝐫 𝐰𝐢𝐧𝐠𝐦𝐚𝐧? ✅Three years of overall experience as a Content Creator, Writer, and a background with Client Relations and Customer Service. ✅A degree in Broadcast Communication and two years of experience in the industry. ✅Grit and excellence in delivering my best from what is expected from me for every project. 𝐓𝐡𝐢𝐧𝐤 𝐈’𝐦 𝐭𝐡𝐞 𝐩𝐞𝐫𝐟𝐞𝐜𝐭 𝐟𝐢𝐭 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬? 𝐈 𝐚𝐦 𝐨𝐧𝐞 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐚𝐰𝐚𝐲! 𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐯𝐢𝐬𝐢𝐭𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐈 𝐥𝐨𝐨𝐤 𝐟𝐨𝐫𝐰𝐚𝐫𝐝 𝐭𝐨 (𝐡𝐨𝐩𝐞𝐟𝐮𝐥𝐥𝐲) 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮!
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    Social Media Kit
    Media & Entertainment
    Content Creation
    Social Media Cover
    Graphic Design
    Content Management
    Social Media Management
    Content Calendar
    Social Media Icon
    Social Media Content
    Blog Writing
    Essay Writing
  • $10 hourly
    Almost a year working in a BPO company and handling financial account. I've been a chapter leader in our organization for almost 7 years. I graduated Communication and Service Management No experience in freelancing but willing to work for free or low rates just to gain experience and career growth and assure you to provide a good quality services.
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    Customer Service
    Public Speaking
    Leadership Skills
  • $10 hourly
    Energetic Customer Service representative with 5 years of experience, passionate about delivering top-notch assistance to customers. Experienced in providing customer service and resolving customer issues. Committed to providing excellent customer service in a timely manner.
    vsuc_fltilesrefresh_TrophyIcon Social Customer Service
    Customer Service
    Email Support
    Customer Support
    Design for Manufacturing
    Customer Experience Management Software
    Customer Care
    Arts & Crafts
    Problem Solving
    Video Editing
    Communication Skills
    Copy Editing
    Copyright Search
    Active Listening
  • $15 hourly
    Hello. Thank you for checking my profile, here is a quicks view of my skills and strengths. I am well organized, efficient and well motivated. The key to my success has been to learn quickly an to then reach for a higher personal and professional standard by seeking additional responsibilities. I have been in the BPO industry for over 10 years with world class management in running a campaign be it for inbound sales or outbound / cold calling. I also have done sales and marketing for 4 star hotels, resorts and restaurants. I have also contributed and implemented training programs in a fast pace outbound / cold calling account that made paved the way in producing top selling agents. I oversee operations, quality analysis performance and held regular calibrations to align on interpretations of policies and procedures and identify opportunities to improve support agent experiences. It is yo my genuine interest to be able to build world class support teams and maintaining a high level of standards that has lead me to be the successful Operations Manager, Training Program Manager and Sales and Marketing Manager. My goal has always been to exceed expectations of both my employer as well as my customer. The above information only a brief snapshot, this philosophy has serve me well in my professional career with people under my wing getting al the career advancement as I continue to hone their skills.
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    Email Communication
    Business Operations
    Training Materials
    Sales & Marketing
    Training & Development
    Sales Operations
    Employee Training
    Management Development
    Customer Service
    Educational Leadership
    Data Entry
    Sales Writing
  • $8 hourly
    Hello! I'm Vzel, and I'm an Account Manager from the Philippines. I can also be a Presentation Designer, Executive Assistant, Transcriptionist and Virtual Assistant if you'd like me too! About Me: ✓ 15years of experience in customer relations ✓ Excellent customer service and multi-task skills ✓ Ability to work long hours, often under pressure. ✓ Advanced knowledge & proficiency in Microsoft Excel, Word, PowerPoint, and Outlook. ✓ Technical competence (understand software, hardware, networks) ✓ Presentation design (PowerPoint) ✓ Knowledgable using CRM Please, take a moment to review my profile; you'll see that I have the required skills you are looking for. I am ready to exceed your expectations.
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    Communications
    Virtual Assistance
    Personal Administration
    Typing
    Microsoft Word
    Customer Support
    Transaction Data Entry
    Management Skills
    Administrative Support
    Microsoft Excel
  • $10 hourly
    Career Objective: To apply and enhance my educational and professional skills in the best possible way I can in achieving the company's goals. Personal Profile: * Born on April 12, 1979 in Cato, Infanta, Pangasinan, Filipino, female. * Good interpersonal and communication skills. * Exceptionally versatile and adaptable. * Hardworking and willing to take responsibility and respond to it with good initiative. * Responsible and dedicated, can be relied on to deliver the job required.
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    Time Management
    Report Writing
    Office Administration
    Management Information System
    Manage Google Shopping
    Managed File Transfer
    Administrative Support
    Education Presentation
    Data Collection
    Agriculture & Mining
    Office Design
    Microsoft Excel
    Microsoft Office
    Data Extraction
  • $7 hourly
    Objective To bring out and harness the best of my potentials for the benefit of my employer, the community and myself in preparations for the future advancement to the top management.
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    Customer Service Chatbot
    Customer Service
    Payment Processing
  • $4 hourly
    Hello there! I appreciate you looking at my profile. My name is Jocelyn, and I'm searching for a part-time work as an ambitious virtual assistant. I understand that you might be reluctant to hire me as I am new to this industry. However, I can assure you that spending money on me won't be a waste because I'm a quick learner and ready to learn new things. I've worked as a corporate administrative assistant for seven years. I can help you with data entry, managing your emails, scheduling your travel, etc.
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    Computer Skills
    Budget Planning
    Supplier Search
    Inventory Management
    Customer Service
    Administrative Support
    Purchase Orders
    Data Entry
  • $30 hourly
    About Me My primary objective is to provide professional and quality service wherever my path will be- be it in tourism or in hospitality management industry. My dedication has brought me to this affirmative continuous learning process and believing that accepting roles will hone and challenge me to the profession I want to be.
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    Front
    Multiplayer
    Conversational Fluency
  • $3 hourly
    Welcome to my profile. My name is Kenneth Claire Argones you can call me KC. I'm from Taguig City. Are you looking for Customer Service Representative? I have had experience customer service for two years and eight months. E-commerce and Telco US based. Fulltime and onsite. 🔥Assistance for inquiries. 🔥 Taking orders. 🔥 Process orders through shipping. 🔥 Scheduling for advance order. 🔥 Sending gift item to our loyal customers. 🔥 Doing reports complaints about fraud, wrong items received, damage items and not receiving items. 🔥 Perform trouble shooting. 🔥 Process refund. 🔥Perform porting if the customer wants to transfer to another carrier. Tools knowledge 📍 Google 📍 Microsoft teams 📍 Microsoft Excel 📍 Microsoft Word 📍 Google Calendar 📍 Zoom 📍 Google Meet 📍 Canva 📍Capcut Equipments 🎯 laptop Intel Core 5 🎯 8 GB 🎯 Stable internet (home fiber) 🎯 Noise cancelation headset 🎯 Fulltime/part time Look forward to hear from you soon. Thank you so much for checking my profile. 😉
    vsuc_fltilesrefresh_TrophyIcon Social Customer Service
    Google
    Microsoft Word
    Microsoft Office
    Typing
    Graphic Design
    WordPress e-Commerce
    Appointment Scheduling
    Social Media Ad Campaign
    Video Editing
    Email Support
    ChatGPT
    Email Deliverability
    Customer Service
    Virtual Assistance
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