Hire the best Social Customer Service Specialists in Portugal

Check out Social Customer Service Specialists in Portugal with the skills you need for your next job.
  • $12 hourly
    I am an organized and dependable candidate who manages multiple tasks with a positive attitude and is willing to take on added responsibilities to meet team goals. I can provide the following service. Project coordination SEO for web pages and blog posts Copywriting Social Media content and marketing Email Marketing Academic Writing Well-versed in the following software and tools • ZohoCRM • Mailchimp • WordPress • Constant contact • Moosend • Hootsuite • Goolge Analytics * Google Ads • Adobe Spark • Canva
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    Digital Marketing
    Graphic Design
    Administrative Support
    Market Research Interview
    Blog Writing
    Academic Writing
    Social Media Website
    Digital Media
    Project Proposal
    Google Analytics
    Social Media Account Setup
    WordPress
    SEO Writing
  • $8 hourly
    - Majored in Management (ISCTE Business School), - Portuguese/English speaker, technology, curious and fast learner.
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    Social Media Website
    General Transcription
    Portuguese to English Translation
    English to Portuguese Translation
    Customer Support
    Advertising
    Market Research
  • $18 hourly
    Hello! I'm Andreia ☀️ I'm Portuguese! I have a degree in Communication and Digital Marketing, my first job was as a Store Manager for 3 years. Where I could acquire many skills related to fashion, customer support, sales, team leader, management and always having a quick solution at the last minute! In the digital world, I also have 3 years of experience as a Media Buyer for the LATAM and EU market. A job I love doing and one that has taught me a lot along the way. During this time, I've been able to learn various online tools: - Email -Slack - Trello - Ad Manager - Hubspot - Web similar... I have developed other work, such as customer support for online shops, Skills: -Shopify - Stripe -Clickfunnels -Facebook and Instagram Social media manager, translation, etc... At the moment I also teach Portuguese - I have two students, it's an amancinating exchange. I am an adventurous, active, organised and focused person, aiming to achieve the best results. Always looking for new challenges and new opportunities to learn and develop professionally. Please feel free to contact me at any time!
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    Public Relations
    Digital Marketing
    Email Communication
    Content Writing
    Intercultural Communication
    Customer Service
    Lead Generation
    Portuguese
    English
  • $10 hourly
    I am Yennifer Esteves, a social communicator with specialization in marketing and public relations. A social media manager and an experienced virtual assistant, specializing in providing social media services but not limited. I work hard to meet my client’s needs with attention to detail. I have an ability to combine vision, creativity, fun, and a well-developed project management and planning skills and qualifications. I have the skills to identify trends in customer interactions and plan digital campaigns to build an online community that will engage audiences and generate leads providing you with profitable outcomes, work on the development of brand awareness and your Online reputation, manage your social media accounts and more. I do believe that creativity is key to creating a successful social media campaign and thinking like the customer is essential. During my experience I learned that: "people buy people” Rosales, 2006.
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    Social Media Content Creation
    Writing
    Content Creation
    Blog Writing
    Content Writing
  • $25 hourly
    Are you searching for a skilled professional who can help take your business to the next level? Look no further! I'm your go-to 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 with a knack for delivering exceptional customer service and top-notch administrative assistance. With my extensive 9-year experience in diverse industries, I've got what it takes to skyrocket your success 🚀 Think of me as 𝘺𝘰𝘶𝘳 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘪𝘷𝘪𝘵𝘺 𝘱𝘢𝘳𝘵𝘯𝘦𝘳 — here to handle all the nitty-gritty details while you focus on the big picture. From managing your overflowing inbox and providing lightning-fast chat support to organizing your schedule and ensuring every administrative task is flawlessly executed, I've got your back! Leave your worries at the door because I've mastered the art of multitasking, problem-solving, and exceeding expectations. 𝘛𝘰𝘨𝘦𝘵𝘩𝘦𝘳, we'll streamline your operations, boost customer satisfaction, and create a winning formula for unstoppable growth 🌟 Ready to make waves in your industry? Let's team up and conquer the business world together. 𝒀𝒐𝒖𝒓 𝒔𝒖𝒄𝒄𝒆𝒔𝒔 𝒔𝒕𝒐𝒓𝒚 𝒔𝒕𝒂𝒓𝒕𝒔 𝒉𝒆𝒓𝒆!
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    Appointment Scheduling
    Accuracy Verification
    Administrative Support
    Data Collection
    Lead Generation
    Social Media Management
    Customer Service
    Personal Administration
    Microsoft Excel
    Google Docs
    Virtual Assistance
    Data Entry
    Microsoft Office
  • $4 hourly
    Hello! My name is Rodrigo and i'm a versatile guy who can fulfill different roles with skill and some expertise: Virtual Assistant, Call center worker, Transcription and Translation. As a Virtual Assistant, I offer remote administrative support, helping to streamline your tasks and reduce your workload. Additionally, I bring experience as a Call center worker, ensuring exceptional customer service. With clear and friendly communication skills, I'm prepared to handle inquiries, resolve complaints, and provide detailed information about products or services. I'm also a professional translator dedicated to breaking down language barriers and facilitating effective communication across cultures. With a strong linguistic background and extensive translation experience, I offer accurate and culturally sensitive translations tailored to your specific needs. I also speak three different languages and i'm here to offer professional and adaptable solutions to meet your needs.
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    English
    Portuguese
    Proofreading
    Email Marketing
    Marketing
    Customer Experience
    Customer Service
    Academic Translation
    Translation
    BPO Call Center
    Virtual Assistance
    Call Center Management
  • $5 hourly
    I am a motivated, adaptable and responsible professional, seeking an opportunity which will allow me to utilize the organizational and communicational skills I have acquired and developed throughout my college and university years, as well as my previous work experiences. I am an excellent communicator with over 10 years of experience in the demanding, yet, gratifying customer support environment. I consider myself to have strong organizational and administrative skills (having worked as an administrative assistant for over 6 years) and am able to work independently and use my own initiative. I also have the ability to prioritize whilst under pressure, meeting tight deadlines. I am a motivated, adaptable and hardworking learner with experience in working with: - Windows environment, with proficiency in Word, Excel and PowerPoint; - Linux; - Mac OS; - Vast CRM knowledge and interaction - Siebel, Autoline and Concentrix; - English to Portuguese and Portuguese to English Translations - Administrative projects that include transcriptions, data entry, web research
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    Communications
    Virtual Assistance
    Database Management
    File Management
    Microsoft Office
    Cultural Adaptation
    Data Entry
    Customer Service
    Scheduling
    Social Media Management
    Translation
    Email Communication
    Proofreading
  • $9 hourly
    Hi there! Thank you for visiting my profile with your project in mind! More than 4 years working in the Customer Service - Software Support. Personal skills to help your project: * Spanish Transcriber • Spanish Proofreader. * Customer Service • Virtual Assistant * Classification of data • Text, video and image annotation. * Data Entry • Spanish Transcription. * Writing • Translation (English to Spanish) * Writing • Translation (Português to Spanish) * Audio Recording • Online Research. * PDF to Excel - PDF to Word. *Currently living in Portugal
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    HR & Business Services
    Customer Support Plugin
    Motivational Speaking
    Customer Experience
    Communication Skills
    Customer Service
    Customer Satisfaction
  • $7 hourly
    SUMMARY I am in search of employment in order to work on expanding my professional experiences and develop as a person. I adapt to different types of personalities well and can respectfully promote diversity in the work-place by being considerate, personable, kind and easy-going. My number one priority is to perform tasks pertaining to my job and making customers feel comfortable with me and the company I represent when I am working. Please, do not hesitate to ask more clarifying questions. I look forward to being a part of your company's team.
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    Game Testing
    Social Media Advertising
    Social Media Content
    Assembly Language
    Crypto Exchange Platform
    Screenwriting
    Financial Trading
    Language Instruction
    Call Center Management
    Inbound Inquiry
    Phone Support
  • $9 hourly
    Working as a customer service, especially in the health sector, has made me aware of the importance of emotional management in the performance of my duties. My focus is on establishing an empathetic relationship with the customer and with my colleagues. I am very organised, I frequently evaluate methods in order to adapt myself to the needs and I always employ a continuous improvement perspective.
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    Microsoft Excel
    Team Building
    Organizer
    Customer Service
    Customer Experience
    Microsoft Teams
    Microsoft Word
  • $25 hourly
    *Profile* Hello and welcome 😊! I'm Murichia, a sociable and loyal people person living in Portugal. I deliver outstanding customer service, efficient administration, and personal assistance using my bilingual Dutch-English skills. I excel at managing inquiries and streamlining processes to ensure client satisfaction, while my translation, recruiting, and creative writing expertise helps me build strong client relationships. With a proactive approach and diverse skills, I'm eager to contribute to your projects and collaborate with your team. As a specialist, I focus on optimizing workflows and enhancing client interactions. I have strong communication skills and handle email, phone, and chat interactions confidently, using tools like MS Office, Google Workspace, Salesforce, Zendesk and more. I multitask effortlessly, work well independently, and thrive in team settings, always maintaining a friendly and professional demeanour. Skills: -Customer Service & Support -Tech Proficiency -Active Listening -Organizational Skills -Effective Communication -Recruiting & Screening -Dutch-English and English-Dutch Translations As a native Dutch speaker, I provide versatile remote support in customer service, administration, personal assistance, moderating, recruiting, and translation. I seamlessly integrate into teams to boost communication and efficiently handle tasks, freeing up your time. My diverse experience makes me a valuable asset, ready to support your success and lighten your workload!
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    Translation
    Booking Management System
    Technical Support
    Customer Care
    Recruiting
    Content Moderation
    Microsoft Office
    Customer Support Plugin
    Customer Service
    Customer Support
    Online Chat Support
    English
    Dutch
    Email Support
  • $10 hourly
    As a Customer Service Team Leader at our online casino, my role revolves around ensuring that our customers receive the support and information they need to fully enjoy our platform. I lead a team dedicated to addressing customer inquiries, resolving any issues they encounter, and guiding them through our various services. My responsibilities include maintaining a deep understanding of our casino offerings, such as games, promotions, and policies, so that I can effectively assist customers and enhance their overall experience. Through effective communication and leadership, I strive to build positive relationships with our clientele and foster loyalty to our brand.
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    Customer Service
    Customer Support Plugin
    Leadership Skills
    Email Support
    Customer Support
  • $30 hourly
    As a Social Media Manager specializing in the hospitality sector, I am passionate about working with small to medium-sized businesses. My background in customer service and waitressing equips me with a unique ability to connect with clients and address their concerns, ensuring they feel valued and special. I pride myself on being highly organized and solution-oriented, always ready to assist and resolve any challenges that arise. My expertise extends to content creation, including social media management, video production, and food and beverage photography. If you’re seeking to enhance your social media presence, need support in managing emails, reviews, and comments, or require assistance with planning your business trips and organizing events, I’m here to help. Let’s connect and take your business to the next level !
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    Virtual Assistance
    Data Entry
    Google Sheets
    Food Photography
    Photography
    Content Editing
    Content Calendar
    Content Creation
    Customer Service
    Social Media Management
    Social Media Content
    Social Media Account Setup
    Microsoft Excel
    Notion
  • $20 hourly
    I like working in the customer service branch. As simpel as that. I've been doing it for 11 years and I still like it. I can quickly switch in tasks, work efficiently, I am patient, service-oriented, solution-oriented and structured. I quickly master a new system. I have experience with: Inbound, outbound, cold calling, warm calling, B2B, B2C, incoming online questions, administration tasks and many more small experience points that come in handy in practice. I am familiar with, among other things, Anywhere365, Teams, CRM Salesforce and AS400 I have worked for a variety of companies. Tech, nature preserve, webshops and more. This is one of the fun things about this type of work. I have a lovely workspace at home with strong and fast internet.
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    Customer Support
    Customer Experience Management Software
    Customer Care
    Email Communication
    Salesforce CRM
    Administrative Support
    Online Help
    Online Writing
    Online Chat Support
    Phone Communication
    Customer Service
  • $15 hourly
    SKIL L S Teamwork Problem Solving Speed and efficienty Organization Empathetic listening Good Communication
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    Social Listening
    Adobe Photoshop
    Machine Learning Model
    Office 365
    Machine Learning
    Artificial Intelligence
  • $10 hourly
    Soy Psicóloga enfocada en el área organizacional, con experiencia en reclutamiento, procesos administrativos y atención al cliente. Ya sea que este tratando de atraer nuevos clientes o llevar procesos administrativos, puedo ayudar en. - Atención de PQRS, con enfoques en solución de problemas. - Creación de objetivos enfocados en mejorar la calidad del servicio. - Manejo de redes sociales y telemarketing. La comunicación constante es la base para conseguir los objetivos!
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    Team Building
    Social Work
    Interpersonal Skills
    Communication Skills
    Microsoft Office
  • $30 hourly
    Ready to turn your marketing into an experience your customers will fall head over heels for 😍 – and make your cash register sing 🎵💰? Or maybe you need a boost in your sales department to pump up those numbers 📈? If what you're doing isn't cutting it, or you're hungry for more 🍽️, my consultancy is your secret weapon 🦸‍♀️🔧. Let's cook up something so amazing 👨‍🍳✨, even your competition will want a piece of the action 🍰. And remember, my Spanish voice is just a smidge better than Siri's... but hey, that smidge makes all the difference! 🗣️💯 I'm on the path to becoming a certified Google Cloud Engineer, mastering its infrastructure, while also working towards my MLOps certification. I'm diving headfirst into the fascinating world of artificial intelligence and machine learning, including computer vision. 🤖👁️ Cybersecurity is also on my radar because in this digital age, security is non-negotiable! 🛡️ Need a hand with SQL, Linux, or web development? I've got you covered! Whether you're looking for a website that wows or a landing page that converts, I'm up for the challenge. 💻✨
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    Facebook Ads Manager
    TikTok Ad
    Google Ads
    Content Creation
    Customer Service Chatbot
    Sales & Marketing
    Copywriting
    Telemarketing
    Sales Lead Lists
    Lead Generation
    Marketing
    Digital Marketing Strategy
    Digital Marketing Materials
    Digital Marketing
  • $8 hourly
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    Website
    Business Development
    Lead Generation
    English
    Writing
    Customer Support
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