Hire the best Social Customer Service Specialists in Togo
Check out Social Customer Service Specialists in Togo with the skills you need for your next job.
- $10 hourly
- 4.8/5
- (12 jobs)
As a ⭐️ TOP RATED ⭐️, I am one of the best talents who can help you and your company to have good results in your projects. I am a native French speaker and fluent in English. I am therefore the ideal person for all your projects in French, as well as any other dedicated to French-speaking countries in the world. I offer customer relations for the digital age my expertise in managing interactions by e-mail, chat and phone call offers solutions adapted to today's realities. I have already done jobs like: Chat and Email support, Facebook, Instagram, TikTok page management, Shopify, Webflow, Airtable, WordPress article integration, SEO article writing, English-French text translation, audio and video transcription, mini video editing, Facebook Ads, telemarketing, voice over, etc. My skills: Virtual assistance /Chat assistance / Email management / Administrative support / Calendar management/ Appointment setting / Google suite / Customer service / Zendesk / Freshdesk / Webflow / Shopify / WordPress / Lead generation / Social media management / Facebook Ads/Photoshop/Canva /Capcut/Translation / Transcription / Proofreading / Research/ Writing / Video subtitling/ Video editing/ Voice over. I am a person who cares a lot about work well done, very flexible, ready to work on any kind of project because I adapt quickly, and I am always ready to learn new things. I'm open for the adventure together. Afi !Social Customer Service
AirtableShopify SEOCustomer ServiceHTMLCreative WritingTranslationLead GenerationSocial Media MarketingFrench to English TranslationWebflowEnglishFrench - $10 hourly
- 5.0/5
- (9 jobs)
• Customer Support/Customer Service/in charge of communication/customer relationship manager/customer relationship manager * Answer email, live chat, and phone support inquiries *Publication facebook, instagram, linkedin, tiktok *Creation of banner *Nurture customer relationships with warmth in every interaction *Make sure the "personality" of your company shines through in all communication * Maintain a library of easily-customizable canned responses * Assist with order entry, tracking, fulfillment, and shipping *Proofread all writing to ensure proper spelling and grammar - English to French translationSocial Customer Service
Virtual AssistanceCustomer ServiceAudio TranscriptionMusical TranscriptionCustomer SupportVideo TranscriptionTranslationFrenchEnglishSocial Media Content - $10 hourly
- 5.0/5
- (5 jobs)
A self-motivated, goal-oriented personality who loves performance and strives to improve every day through continuous learning. My collaborators have a privileged place, and I ensure to provide a high-quality job at the given time. I am ADAMOU Farida, fascinated by Digital Marketing. I have followed several pieces of training, such as digital marketing, which raised my skills and have been able to provide services to several companies in the area with successful results. My greatest strength is to be clear in communication, teamwork, focus on assigned tasks, help others and identify opportunities to initiate tasks. I have extensive management experience and expertise in the following fields: 1. Transcription 2. Customer assistance and support 3. Copywriting 4. Office and Customer Relations Representative 5. Handling chat, email and phone inquiries. 6. Complaints and Quality Assurance Manager 7. Virtual Assistant 8. Voice Arts feel free to contact me. Thank you.Social Customer Service
Customer ServiceFrench to English TranslationSocial Media PluginGISCopywritingSocial Media MarketingContent LocalizationCustomer ExperienceEnglish to French TranslationTelemarketingMicrosoft ExcelGeneral TranscriptionFrench - $25 hourly
- 5.0/5
- (2 jobs)
I am Koffi, multilingual ( French, English, German)freelancer, my priority is the success of my clients business After several years of experience with many successful companies in Europe and US, I can say without a shadow of a doubt that I am the right person to take your business to the next level. In fact my name is Koffi, I am graduated at school in Business, leadership and Marketing at Van Duyse Entrepreneurial Leadership Institute and I have 5 years’ experience working with several successful companies. As goal oriented and organized professional, I take pride in completing assignments on time and with accuracy. I possess excellent communication skills both written and verbal. SkillS I am most strong 🎯 Virtual assistance 🎯 shopify developpement 🎯 Customer support (zendesk,freshdesk,messenger,live chat, gmail) 🎯 Customer Service Management 🎯 Video making 🎯 Facebook ads 🎯 Google ads 🎯 Snapchat 🎯 web developpement 🎯 Translation: French-English, English-French 🎯 Email handling 🎯Adobe Photoshop 🎯Premiere Pro I am personally committed to excellence. I have the drive, energy, vision, leadership, and implementation skills to make a positive difference. Why choose me? ✅100% customer satisfaction guaranteed ✅Confidentiality promised ✅Fast delivery time ✅ High quality work ✅Excellent communication skills Feel free to contact me Best Regards KoffiSocial Customer Service
Audio TranscriptionCustomer ServiceSearch Engine OptimizationCustomer SupportLogo DesignCanadian French AccentCustomer DevelopmentSocial PostsCustomer ExperienceCommunity DevelopmentEnglishTranslationFrench - $40 hourly
- 0.0/5
- (0 jobs)
MULTI TASK •French-English professionnal translator with experiences •Content writer •customer services representative •virtual assistant Seriousness, Discipline, creation and honesty are my strenghs. Ready to submit works in a short period of time.Social Customer Service
Customer ServiceContent CreationTranslation - $15 hourly
- 1.0/5
- (1 job)
Hello, I am Akuete Yves GAKPE, a passionate freelance digital expert with extensive experience in creating and managing online projects. Over the years, I’ve helped clients develop and optimize their digital presence through tailored and effective solutions. Services Offered: Website Creation: Design and development of showcase websites, blogs, or e-commerce stores using WordPress or Shopify, perfectly suited to your needs. Content Writing: High-quality article writing in French and English, SEO-optimized to enhance your visibility. Professional Translation: Accurate and fluent translation of themes and websites to reach a multilingual audience. Search Engine Optimization (SEO & SEA): Comprehensive strategies to improve your search engine rankings and attract more traffic. Online Advertising: Creation and management of Facebook Ads and Google AdSense campaigns to maximize your conversions. Community Management: Strategic management and animation of your social media platforms to grow your community and brand awareness. Online Assistance: Customer service and technical support management to ensure an exceptional user experience. Lead Generation and Conversion: Effective strategies to transform your prospects into loyal customers. I am committed to delivering high-quality services tailored to your specific needs. My goal is to provide you with innovative solutions that align with your vision and brand identity. Feel free to reach out to discuss your projects. Together, we can build your online success! Looking forward to working with you, Akuete Yves GAKPESocial Customer Service
Google Ad ManagerSearch Engine MarketingCall Center ManagementGoogle ShoppingTelemarketingSocial Media MarketingGoogle AnalyticsGoogle AdsLead GenerationFacebook AdvertisingFrenchWordPress MigrationWordPress InstallationWordPress Development - $15 hourly
- 0.0/5
- (0 jobs)
Hi! I'm Essossolam KILIM ⭐⭐⭐⭐⭐ Providing quality work to my clients is my goal on Upwork. ⭐⭐⭐⭐⭐ French-speaking freelancer (🇫🇷 🇨🇦 🇨🇭) with a command of French and a good level of English (🇬🇧 🇺🇸 🇪🇺), I will help you achieve your goals and free you from the constraints of repetitive tasks that take you too much time. My skills are as follows: 1. Editing and copywriting: ✓ writing SEO optimized articles, ✓ proofreading and rewriting of texts in French, ✓ translation of blog articles on different themes (English-French). 2. Virtual Assistance: ✓ project and team management, ✓ making appointments, online sales, ✓ planning and prioritization of tasks, ✓ management of emails and diary, purchase and reservation of services or products, etc... ✓ searches for information, products, services and contacts, ✓ management, filing of invoices and documents online (Google Drive, Dropbox), 3. Customer relationship management: ✓ customer service by email, chat and ticket management on Zendesk, FreshDesk, Slack, etc... ✓ moderation of comments on social networks and customer service (Facebook, Instagram, Linkedin...). 4. Audio transcription and data entry ✓ data entry on Excel, Google Sheet, ✓ General, medical, legal and other thematic transcription, ✓ File conversion, transcription from written notes or scanned documents. My equipment: I have my own laptop (Core i7 with 8GB of RAM), a reliable internet connection, a headset for making calls and making audio transcriptions. From the moment you hire me, you can develop your business by delegating to me the work that suits my skills. Do not hesitate to contact me, I will answer you quickly. Cordially, Essossolam KILIM My motto: “No one can achieve excellence without effort. (🏋️🏆💰)Social Customer Service
French to English TranslationCustomer SupportCustomer ExperienceCustomer ServiceEnglish TutoringFrenchTranslationVirtual AssistanceCommunity Management - $12 hourly
- 0.0/5
- (0 jobs)
Hello! My name is ANANI Blessing, and I am a dedicated Customer Service Specialist with over five years of experience in delivering outstanding service across various industries. My expertise lies in ensuring customer satisfaction, building long-lasting relationships, and resolving inquiries efficiently and effectively. I have worked with a variety of clients on Upwork, providing tailored customer support solutions in fields ranging from e-commerce and tech support to digital services. I am committed to making every client interaction a positive and memorable experience, addressing their needs in a timely, professional, and empathetic manner. What I Offer: Email & Chat Support: I provide fast and accurate responses to customer queries through both email and live chat, ensuring a seamless experience for your clients. Phone Support: I can handle inbound and outbound calls, helping your clients with product inquiries, technical support, or general customer service needs. Customer Retention Strategies: Through proactive outreach and feedback collection, I help businesses maintain strong relationships with their existing customers, reducing churn and fostering loyalty. CRM Management: I have experience working with various CRM platforms, such as Salesforce and HubSpot, to maintain accurate customer records, track interactions, and follow up on outstanding issues. Troubleshooting and Problem Resolution: My approach focuses on identifying the root cause of issues, resolving them quickly, and providing customers with clear instructions, ensuring a positive outcome every time. Customer Feedback Analysis: I help businesses gather and analyze customer feedback, providing insights that drive improvements and increase overall satisfaction. Key Skills: Communication: Fluent in french, english, with the ability to articulate complex information in a simple and clear way. Problem-Solving: Skilled at thinking on my feet and resolving issues promptly to ensure customer satisfaction. Multitasking: Able to manage multiple client requests simultaneously without compromising quality. Empathy: I understand the importance of putting the customer first, and I always strive to make clients feel heard and valued. Time Management: Efficient at handling a high volume of tasks with attention to detail, ensuring deadlines are met consistently. Experience: Customer Support Representative Managed inbound support requests via phone, email, and chat. Achieved a customer satisfaction rate of 95% based on feedback surveys. Resolved an average of 50+ customer issues daily, ranging from billing concerns to product inquiries.Social Customer Service
Online Sales ManagementOnline CommunityCustomer AnalysisSales & MarketingPoint of Sale & Payment SystemsTechnoCustomer ServiceTechnical Project ManagementPhone CommunicationCommunity Management - $10 hourly
- 0.0/5
- (0 jobs)
French native speaker, with more than 1 years of experience, I have already translated more than a million words in the last 12 months, focusing mainly on media, IT, Personal Care and Marketing. I also have extensive knowledge of social advertising, including Facebook Ads, Google Ads and Tiktok Ads; in copywriting and growth marketing, having worked in these areas for several years in-house and founded a Social Ads agency "KIRA MEDIA" of which I am the CEO. I'm prefectly positionned to help you and your company make the most out digital marketing and to manage and optimize your conversions (leads and sales) I also have additional skills in other related areas of expertise, including proofreading, subtitling, copywriting, SEO web writing, etc. As a professional, I am committed to some simple but essential principles for a successful collaboration: clear and responsive communication at all stages of the project, strict adherence to instructions, careful attention to terminology, using both my experience and research in reliable sources, and delivery of a document duly proofread and with exemplary spelling, grammar and typography, on time. NOTE 1 : I also do virtual assistance and customer support. I also have skills with telemarketing ---------------------------------------------------------------------------------------------------------------- Note 2 : I want you to know that for me what matters is the quality of relationships, money comes after. I took my time to build this on UpWork. As long as we collaborate; your business is my business. I am aware that its success depends on the quality of my work. I opt for constructive relationships where we work as a team to overcome challenges. If you don't fit in this option I am not your ideal candidate. So, do not hesitate to contact me as i am available to answer any concerns you may haveSocial Customer Service
Excel FormulaMicrosoft ExcelTranslationWritingSEO WritingLogo DesignVirtual AssistanceSocial Media MarketingFacebook MarketingSocial Media Ad CampaignLogo AdditionBlog WritingCopywritingFrench Want to browse more freelancers?
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