Hire the best Social Customer Service Specialists in Togo

Check out Social Customer Service Specialists in Togo with the skills you need for your next job.
  • $10 hourly
    As a ⭐️ TOP RATED ⭐️, I am one of the best talents who can help you and your company to have good results in your projects. I am a native French speaker and fluent in English. I am therefore the ideal person for all your projects in French, as well as any other dedicated to French-speaking countries in the world. I offer customer relations for the digital age my expertise in managing interactions by e-mail, chat and phone call offers solutions adapted to today's realities. I have already done jobs like: Chat and Email support, Facebook, Instagram, TikTok page management, Shopify, Webflow, Airtable, WordPress article integration, SEO article writing, English-French text translation, audio and video transcription, mini video editing, Facebook Ads, telemarketing, voice over, etc. My skills: Virtual assistance /Chat assistance / Email management / Administrative support / Calendar management/ Appointment setting / Google suite / Customer service / Zendesk / Freshdesk / Webflow / Shopify / WordPress / Lead generation / Social media management / Facebook Ads/Photoshop/Canva /Capcut/Translation / Transcription / Proofreading / Research/ Writing / Video subtitling/ Video editing/ Voice over. I am a person who cares a lot about work well done, very flexible, ready to work on any kind of project because I adapt quickly, and I am always ready to learn new things. I'm open for the adventure together. Afi !
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    Airtable
    Shopify SEO
    Customer Service
    HTML
    Creative Writing
    Translation
    Lead Generation
    Social Media Marketing
    French to English Translation
    Webflow
    English
    French
  • $10 hourly
    • Customer Support/Customer Service/in charge of communication/customer relationship manager/customer relationship manager * Answer email, live chat, and phone support inquiries *Publication facebook, instagram, linkedin, tiktok *Creation of banner *Nurture customer relationships with warmth in every interaction *Make sure the "personality" of your company shines through in all communication * Maintain a library of easily-customizable canned responses * Assist with order entry, tracking, fulfillment, and shipping *Proofread all writing to ensure proper spelling and grammar - English to French translation
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    Virtual Assistance
    Customer Service
    Audio Transcription
    Musical Transcription
    Customer Support
    Video Transcription
    Translation
    French
    English
    Social Media Content
  • $10 hourly
    A self-motivated, goal-oriented personality who loves performance and strives to improve every day through continuous learning. My collaborators have a privileged place, and I ensure to provide a high-quality job at the given time. I am ADAMOU Farida, fascinated by Digital Marketing. I have followed several pieces of training, such as digital marketing, which raised my skills and have been able to provide services to several companies in the area with successful results. My greatest strength is to be clear in communication, teamwork, focus on assigned tasks, help others and identify opportunities to initiate tasks. I have extensive management experience and expertise in the following fields: 1. Transcription 2. Customer assistance and support 3. Copywriting 4. Office and Customer Relations Representative 5. Handling chat, email and phone inquiries. 6. Complaints and Quality Assurance Manager 7. Virtual Assistant 8. Voice Arts feel free to contact me. Thank you.
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    Customer Service
    French to English Translation
    Social Media Plugin
    GIS
    Copywriting
    Social Media Marketing
    Content Localization
    Customer Experience
    English to French Translation
    Telemarketing
    Microsoft Excel
    General Transcription
    French
  • $25 hourly
    I am Koffi, multilingual ( French, English, German)freelancer, my priority is the success of my clients business After several years of experience with many successful companies in Europe and US, I can say without a shadow of a doubt that I am the right person to take your business to the next level. In fact my name is Koffi, I am graduated at school in Business, leadership and Marketing at Van Duyse Entrepreneurial Leadership Institute and I have 5 years’ experience working with several successful companies. As goal oriented and organized professional, I take pride in completing assignments on time and with accuracy. I possess excellent communication skills both written and verbal. SkillS I am most strong 🎯 Virtual assistance 🎯 shopify developpement 🎯 Customer support (zendesk,freshdesk,messenger,live chat, gmail) 🎯 Customer Service Management 🎯 Video making 🎯 Facebook ads 🎯 Google ads 🎯 Snapchat 🎯 web developpement 🎯 Translation: French-English, English-French 🎯 Email handling 🎯Adobe Photoshop 🎯Premiere Pro I am personally committed to excellence. I have the drive, energy, vision, leadership, and implementation skills to make a positive difference. Why choose me? ✅100% customer satisfaction guaranteed ✅Confidentiality promised ✅Fast delivery time ✅ High quality work ✅Excellent communication skills Feel free to contact me Best Regards Koffi
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    Audio Transcription
    Customer Service
    Search Engine Optimization
    Customer Support
    Logo Design
    Canadian French Accent
    Customer Development
    Social Posts
    Customer Experience
    Community Development
    English
    Translation
    French
  • $40 hourly
    MULTI TASK •French-English professionnal translator with experiences •Content writer •customer services representative •virtual assistant Seriousness, Discipline, creation and honesty are my strenghs. Ready to submit works in a short period of time.
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    Customer Service
    Content Creation
    Translation
  • $15 hourly
    Hello, I am Akuete Yves GAKPE, a passionate freelance digital expert with extensive experience in creating and managing online projects. Over the years, I’ve helped clients develop and optimize their digital presence through tailored and effective solutions. Services Offered: Website Creation: Design and development of showcase websites, blogs, or e-commerce stores using WordPress or Shopify, perfectly suited to your needs. Content Writing: High-quality article writing in French and English, SEO-optimized to enhance your visibility. Professional Translation: Accurate and fluent translation of themes and websites to reach a multilingual audience. Search Engine Optimization (SEO & SEA): Comprehensive strategies to improve your search engine rankings and attract more traffic. Online Advertising: Creation and management of Facebook Ads and Google AdSense campaigns to maximize your conversions. Community Management: Strategic management and animation of your social media platforms to grow your community and brand awareness. Online Assistance: Customer service and technical support management to ensure an exceptional user experience. Lead Generation and Conversion: Effective strategies to transform your prospects into loyal customers. I am committed to delivering high-quality services tailored to your specific needs. My goal is to provide you with innovative solutions that align with your vision and brand identity. Feel free to reach out to discuss your projects. Together, we can build your online success! Looking forward to working with you, Akuete Yves GAKPE
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    Google Ad Manager
    Search Engine Marketing
    Call Center Management
    Google Shopping
    Telemarketing
    Social Media Marketing
    Google Analytics
    Google Ads
    Lead Generation
    Facebook Advertising
    French
    WordPress Migration
    WordPress Installation
    WordPress Development
  • $15 hourly
    Hi! I'm Essossolam KILIM ⭐⭐⭐⭐⭐ Providing quality work to my clients is my goal on Upwork. ⭐⭐⭐⭐⭐ French-speaking freelancer (🇫🇷 🇨🇦 🇨🇭) with a command of French and a good level of English (🇬🇧 🇺🇸 🇪🇺), I will help you achieve your goals and free you from the constraints of repetitive tasks that take you too much time. My skills are as follows: 1. Editing and copywriting: ✓ writing SEO optimized articles, ✓ proofreading and rewriting of texts in French, ✓ translation of blog articles on different themes (English-French). 2. Virtual Assistance: ✓ project and team management, ✓ making appointments, online sales, ✓ planning and prioritization of tasks, ✓ management of emails and diary, purchase and reservation of services or products, etc... ✓ searches for information, products, services and contacts, ✓ management, filing of invoices and documents online (Google Drive, Dropbox), 3. Customer relationship management: ✓ customer service by email, chat and ticket management on Zendesk, FreshDesk, Slack, etc... ✓ moderation of comments on social networks and customer service (Facebook, Instagram, Linkedin...). 4. Audio transcription and data entry ✓ data entry on Excel, Google Sheet, ✓ General, medical, legal and other thematic transcription, ✓ File conversion, transcription from written notes or scanned documents. My equipment: I have my own laptop (Core i7 with 8GB of RAM), a reliable internet connection, a headset for making calls and making audio transcriptions. From the moment you hire me, you can develop your business by delegating to me the work that suits my skills. Do not hesitate to contact me, I will answer you quickly. Cordially, Essossolam KILIM My motto: “No one can achieve excellence without effort. (🏋️🏆💰)
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    French to English Translation
    Customer Support
    Customer Experience
    Customer Service
    English Tutoring
    French
    Translation
    Virtual Assistance
    Community Management
  • $12 hourly
    Hello! My name is ANANI Blessing, and I am a dedicated Customer Service Specialist with over five years of experience in delivering outstanding service across various industries. My expertise lies in ensuring customer satisfaction, building long-lasting relationships, and resolving inquiries efficiently and effectively. I have worked with a variety of clients on Upwork, providing tailored customer support solutions in fields ranging from e-commerce and tech support to digital services. I am committed to making every client interaction a positive and memorable experience, addressing their needs in a timely, professional, and empathetic manner. What I Offer: Email & Chat Support: I provide fast and accurate responses to customer queries through both email and live chat, ensuring a seamless experience for your clients. Phone Support: I can handle inbound and outbound calls, helping your clients with product inquiries, technical support, or general customer service needs. Customer Retention Strategies: Through proactive outreach and feedback collection, I help businesses maintain strong relationships with their existing customers, reducing churn and fostering loyalty. CRM Management: I have experience working with various CRM platforms, such as Salesforce and HubSpot, to maintain accurate customer records, track interactions, and follow up on outstanding issues. Troubleshooting and Problem Resolution: My approach focuses on identifying the root cause of issues, resolving them quickly, and providing customers with clear instructions, ensuring a positive outcome every time. Customer Feedback Analysis: I help businesses gather and analyze customer feedback, providing insights that drive improvements and increase overall satisfaction. Key Skills: Communication: Fluent in french, english, with the ability to articulate complex information in a simple and clear way. Problem-Solving: Skilled at thinking on my feet and resolving issues promptly to ensure customer satisfaction. Multitasking: Able to manage multiple client requests simultaneously without compromising quality. Empathy: I understand the importance of putting the customer first, and I always strive to make clients feel heard and valued. Time Management: Efficient at handling a high volume of tasks with attention to detail, ensuring deadlines are met consistently. Experience: Customer Support Representative Managed inbound support requests via phone, email, and chat. Achieved a customer satisfaction rate of 95% based on feedback surveys. Resolved an average of 50+ customer issues daily, ranging from billing concerns to product inquiries.
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    Online Sales Management
    Online Community
    Customer Analysis
    Sales & Marketing
    Point of Sale & Payment Systems
    Techno
    Customer Service
    Technical Project Management
    Phone Communication
    Community Management
  • $10 hourly
    French native speaker, with more than 1 years of experience, I have already translated more than a million words in the last 12 months, focusing mainly on media, IT, Personal Care and Marketing. I also have extensive knowledge of social advertising, including Facebook Ads, Google Ads and Tiktok Ads; in copywriting and growth marketing, having worked in these areas for several years in-house and founded a Social Ads agency "KIRA MEDIA" of which I am the CEO. I'm prefectly positionned to help you and your company make the most out digital marketing and to manage and optimize your conversions (leads and sales) I also have additional skills in other related areas of expertise, including proofreading, subtitling, copywriting, SEO web writing, etc. As a professional, I am committed to some simple but essential principles for a successful collaboration: clear and responsive communication at all stages of the project, strict adherence to instructions, careful attention to terminology, using both my experience and research in reliable sources, and delivery of a document duly proofread and with exemplary spelling, grammar and typography, on time. NOTE 1 : I also do virtual assistance and customer support. I also have skills with telemarketing ---------------------------------------------------------------------------------------------------------------- Note 2 : I want you to know that for me what matters is the quality of relationships, money comes after. I took my time to build this on UpWork. As long as we collaborate; your business is my business. I am aware that its success depends on the quality of my work. I opt for constructive relationships where we work as a team to overcome challenges. If you don't fit in this option I am not your ideal candidate. So, do not hesitate to contact me as i am available to answer any concerns you may have
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    Excel Formula
    Microsoft Excel
    Translation
    Writing
    SEO Writing
    Logo Design
    Virtual Assistance
    Social Media Marketing
    Facebook Marketing
    Social Media Ad Campaign
    Logo Addition
    Blog Writing
    Copywriting
    French
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