Hire the best Social Customer Service Specialists in Tunisia
Check out Social Customer Service Specialists in Tunisia with the skills you need for your next job.
- $12 hourly
- 5.0/5
- (4 jobs)
Hey there,I am an experienced Customer Service Representative. Providing exceptional customer service through Phone, email and chat that shows and relays a genuine intention to help. Some of the services I offer: ✔ Handling customer inquiries: My primary responsibility is to address customer inquiries promptly and accurately. ✔ Resolving customer issues: Customers may approach you with complaints, concerns, or problems they are facing. ✔ Answering phone calls, responding to emails or live chat messages, and providing information or assistance as needed. I like to have long term contracts with my clients. Contact me if you need more information about my profile and skillset. Hopefully ill work with you and make it efficient and better I'm readily available for any project.Social Customer Service
ZendeskTechnical SupportPhone CommunicationCustomer ServiceOnline Chat SupportCustomer SupportTime ManagementEmail CommunicationProduct ListingsAccuracy Verification - $6 hourly
- 5.0/5
- (3 jobs)
Experienced Customer Service Specialist and Digital Marketing, with a proven track record of providing excellent customer service and support. I’ve been involved with customers for 4 years in different types of fields, which were fundamental to understanding the principles and values involved while interacting with another person. My approach is individual because every customer and every problem requires different solutions. Customer satisfaction is the key to a happy customer and a happy customer is the key to a successful business. I believe my skill and knowledge will help establish great trust and partnerships with people. Speaking: Arabic, French, English. ✅ I welcome you to discuss your project together.Social Customer Service
Problem SolvingEmail SupportZendeskDigital Marketing ManagementDigital MarketingMarketing StrategyMarketing AdvertisingMarketingCustomer EngagementCustomer SatisfactionCustomer SupportCustomer ExperienceCustomer ServiceDigital Marketing Strategy - $15 hourly
- 5.0/5
- (9 jobs)
Hi there, I'm Hamza, a bilingual (French/English) customer service agent and virtual assistant since 2012. I worked for call centers in Tunisia, Canada and as a freelancer. During my career I had the opportunity to be an agent/officer, team leader , and trainer. I can handle: ✔️ Phone calls: French/English/Inbound/outbound ✔️ Live chat: I used almost all ticketing and live-chat platforms and softwares, but I'm more familiar with Zendesk. ✔️ E-mails . ✔️ Social media: comments, messages, pages and groups monitoring. ✔️ I worked on both Shopify and woo-commerce (WordPress) stores. ✔️ I can make translations of documents, websites, audios, and videos. From English to French From French to English From Arabic to English or French From French or English to Arabic ✔️ I can make transcription of English, French and Arabic records. ✔️ I can work in almost any time zone: PST, CST, EST, CET. These skills and more were the results of a long experience with many companies like Orange Telecom, Bouygues Telecom, RBC Bank, Centre Européen de Formation, and much more. After these years and these experiences i can help grow every project. Best Regards,Social Customer Service
Administrative SupportVirtual AssistancePhone CommunicationEmail CommunicationData EntryCustomer SupportCustomer ServiceEnglish to French TranslationEmail SupportFreshdeskFrenchEnglishOnline Chat SupportZendesk - $25 hourly
- 5.0/5
- (3 jobs)
Development of business strategies Prospecting for potential customers Managing administrative activity Analyzing the economic environmentSocial Customer Service
Content EditingMicrosoft PowerPointData AnalysisCustomer EngagementCustomer SupportCommunity EngagementMarket ResearchBusiness Analysis - $8 hourly
- 0.0/5
- (1 job)
Hi there! With extensive experience as a Customer Service Representative, I excel at providing exceptional support through phone, email, and chat. My goal is always to assist others with genuine dedication. Here’s what I offer: ✔ Timely and precise handling of customer inquiries. ✔ Efficient resolution of customer complaints and concerns. ✔ Prompt responses to phone calls, emails, and live chat messages, offering necessary assistance and information. ✔ Proficiency in Zendesk for seamless management of customer interactions and support tickets. ✔ Expertise in using Salesforce and Bliss Contact to manage customer relationships and deliver outstanding service. ✔ Strong skills in Chat Support, providing real-time help and resolving issues effectively. ✔ Experience with metric-driven strategies, using KPIs to enhance performance and achieve targets. Building long-term relationships with clients is my priority. Feel free to reach out to learn more about my skills and experience. Let's work together to improve efficiency and quality—I’m excited to take on any project you have in mind!Social Customer Service
Front DeskDesktop SupportOnline Chat SupportEmail CommunicationHigh-Ticket ClosingTechnical SupportPhone CommunicationTime ManagementEmail SupportCustomer SatisfactionAccuracy VerificationZendeskCustomer ServiceKPI Metric Development - $7 hourly
- 0.0/5
- (1 job)
Hello there! I bring a wealth of experience as a Customer Service Representative, adept at delivering top notch support via phone, email, and chat with a sincere commitment to aiding others. Here's what I bring to the table: ✔ Prompt and accurate handling of customer inquiries. ✔ Effective resolution of customer issues, be it complaints or concerns. ✔ Responsive handling of phone calls, emails, and live chat messages, offering assistance and information as required. ✔ Proficient in Zendesk, ensuring streamlined management of customer interactions and support tickets. ✔ Skilled in Chat Support, providing real-time assistance and resolving queries efficiently. ✔ Experienced in metric-driven approaches, leveraging KPIs to drive performance and achieve goals effectively. I prioritize establishing long-term partnerships with my clients. Feel free to reach out for more details on my expertise and capabilities. Let's collaborate to enhance efficiency and quality together—I'm eager to tackle any project you have in mind!Social Customer Service
Front DeskDesktop SupportEmail CommunicationHigh-Ticket ClosingTechnical SupportPhone CommunicationTime ManagementCustomer SatisfactionAccuracy VerificationCustomer ServiceKPI Metric DevelopmentOnline Chat SupportEmail SupportZendesk - $10 hourly
- 0.0/5
- (0 jobs)
Passionate and dedicated professional with experience in hospitality, customer service, and entertainment. I have worked as a waitress, kids club agent, and receptionist, ensuring top-tier guest satisfaction in every role. Skilled in using Opera System for hotel management, as well as Microsoft Word and Excel for administrative tasks. My strong communication skills, adaptability, and commitment to excellence allow me to create positive experiences for guests and clients. I am now looking to apply my skills in a dynamic work environment where I can contribute to customer engagement, team collaboration, and service excellence.Social Customer Service
Interpersonal SkillsCustomer CareAnimation for KidsBooking Management SystemBooking ServicesReceptionist SkillsCommunity ManagementServerPhone CommunicationCustomer Service - $250 hourly
- 0.0/5
- (0 jobs)
I have a background in commercial business and experience as a sales assistant. I am also passionate about creativity, specializing in designing and selling wooden and acrylic decorations for weddings and interior decor. With strong communication and business skills, I focus on delivering quality products and excellent customer service. I am always eager to learn and grow, bringing dedication and innovation to every project I take onSocial Customer Service
Sales Consulting - $4 hourly
- 3.2/5
- (1 job)
Hello, My name is Lyna Zghibi. I hold a baccalaureate in Experimental Sciences and am currently pursuing a degree in Civil Engineering. I have experience in customer service, data entry, and proficiency in Microsoft Office tools (Word, Excel, etc.) as well as Google Workspace (Sheets, Slides, etc.). I am detail-oriented, organized, and adept at handling data efficiently.Social Customer Service
Customer CareGoogle SheetsData EntryOnline ResearchMicrosoft OfficeCustomer Service - $4 hourly
- 1.0/5
- (2 jobs)
I'm Ahmed Farhat, I am business communication graduate. I have experience with Data entry, Data classification and Customer service. Skills : Excellent communication skills in Arabic, French, and English Strong leadership and team management skills Qualified musician with experience in managing bands and music teams Proficient in Microsoft Office and Google Suite Skilled in public speaking and presentations Experience in leadership training and development I'm always eager to take on new challenges, so if you have a project in mind, please don't hesitate to contact me. I look forward to hearing from you! I hope this is helpful. Good luck with your job search!Social Customer Service
Social Media RepliesOnline ResearchGoogle SheetsGoogle DocsCustomer CareMicrosoft OfficeTypingWritingData EntryContent WritingTranslationCustomer Service - $7 hourly
- 0.0/5
- (0 jobs)
Hello! I am Hanin, a dedicated psychology student in my final year at the Faculty of Human and Social Sciences of Tunis. My academic background in psychology, combined with specialized training in soft skills, allows me to excel in understanding human behavior, building strong relationships, and effectively communicating with clients.Social Customer Service
Data TableTemplatesGoogle Docs APITypingTypesettingOnline Chat SupportCustomer SupportWordPress WebsiteWordPressMicrosoft WordMail MergeEmail CommunicationCustomer ServiceSoft Skills Training - $6 hourly
- 0.0/5
- (0 jobs)
Hello! I’m a skilled Customer Service Representative with a strong commitment to delivering exceptional support via phone, email, and chat. My focus is on offering empathetic, tailored assistance to ensure each customer feels valued. Here’s how I can enhance your customer experience: Timely, Responsive Support: I deliver prompt and accurate responses to customer inquiries, ensuring clear and thoughtful solutions to their needs. Expert Issue Resolution: I address concerns, complaints, and challenges with professionalism, patience, and strong problem-solving skills. Seamless Multi-Channel Communication: Whether over the phone, by email, or through live chat, I ensure customers receive the assistance and information they need without delay. I’m passionate about fostering long-term relationships with clients and improving customer service operations. I’d love to discuss how I can contribute to your team and help create an exceptional customer experience!Social Customer Service
Accuracy VerificationOnline Chat SupportZendeskCopy & PasteProduct ListingsEmail SupportCustomer SatisfactionCustomer SupportData EntryTechnical SupportPhone CommunicationCustomer Service - $20 hourly
- 0.0/5
- (0 jobs)
As an experienced Customer Service Representative, I am dedicated to delivering exceptional service through phone, email, and live chat. I aim to provide every customer with personalized, empathetic support, ensuring their experience is both positive and efficient. Here’s how I can enhance your customer service efforts. Responsive Support: I prioritize delivering quick, clear, and accurate responses to customer inquiries, ensuring every interaction is seamless and efficient. Proactive Problem Solving: I approach each challenge with patience and professionalism, handling concerns and complaints with the goal of finding practical and effective solutions. Comprehensive Multi-Channel Assistance: Whether over the phone, through email, or via chat, I ensure customers always receive the timely support and information they need. I’m passionate about fostering strong, lasting relationships with customers and helping organizations elevate their service standards. I’d love to connect and discuss how my skills and experience can contribute to your team’s success.Social Customer Service
ZendeskTechnical SupportOnline Chat SupportPhone CommunicationCustomer SupportCustomer ServiceCustomer SatisfactionEmail SupportCopy & PasteProduct ListingsAccuracy Verification Want to browse more freelancers?
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