Hire the best Social Customer Service Specialists in Uganda
Check out Social Customer Service Specialists in Uganda with the skills you need for your next job.
- $10 hourly
- 5.0/5
- (1 job)
I graduated with a Bachelors Degree of Science in Information Technologh. I am a self-driven motivated proactive and result oriented person, willing to learn and apply new ideas with high professional integrity and leadership skills, able to achieve set targets and work under minimum supervision. I have experience and proficiency in inputting, updating, and maintaining data in various systems. This is a valuable skill as it allows you to efficiently organize and store information, which is essential for many businesses and organizations. Additionally, your attention to detail and accuracy in inputting data ensures that the information being stored is correct and can be relied upon. These skills can be useful in a variety of industries such as healthcare, finance, and retail.
Social Customer Service
Data EntryCommunication SkillsComputer Hardware InstallationComputer MaintenanceProblem Resolution - $10 hourly
- 4.7/5
- (56 jobs)
I am an Airbnb & Vacation Rental Manager with 4 years of experience in the hospitality and property management industry. I manage inquiries, reservations, cleaning and maintenance services, reviews, etc. on different platforms like Airbnb, Booking, HomeAway, VRBO, Tripadvisor, Expedia, and many more. I'm also familiar with platforms like Hostaway, Hospitable(Smartbnb), Breezeway, Guesty, IGMS, Smartbnb, Eviivo, Smoobu, WhatsApp, Slack, Asana, Google Docs, Dropbox, etc. I have also done a number of property management jobs where I have managed 12+ properties at a go. I know how to handle tenant complaints, and service providers, find great handymen and I can handle phone management with tenants and landlords with ease. I have worked with platforms like Buildium and Podio I have worked with a number of property managers around the world. I know exactly how to provide exceptional hospitality to your guests and tenants!! I am a dedicated worker, flexible in time zones and work, and always ready to work! MAIN SERVICES AIRBNB PROPERTY MANAGEMENT - Instant communication with guests via Airbnb messenger, chat or email in a friendly and efficient manner - Responding to guest inquires - Handling instant bookings - Dealing with emergencies and Airbnb Resolution Center - Managing listing calendars and availability MAINTENANCE SUPPORT - Coordinating technical issues with your maintenance team (text messages, emails, and calls) - Coordinating cleanings with your housekeeping team (text messages, emails, and calls) REVIEW MANAGEMENT - Writing reviews for your guests - Writing answers to your guest reviews LISTING MANAGEMENT - Choosing a photo and a title that provokes visitors to click on your listing - Writing a description that converts potential customers into real guests CHANNEL MANAGEMENT -Synchronization between the different channels and platforms
Social Customer Service
Customer ServiceCommunicationsCustomer SupportGoogle DocsPhone SupportSchedulingEmail Communication - $6 hourly
- 5.0/5
- (2 jobs)
Greetings! I am a results-driven person and dedicated professional with over five years of experience as a Customer Service Representative and Admin Assistant. As an Upwork freelancer, I am committed to delivering exceptional service to clients seeking reliable and efficient support in these areas. Customer Service Representative: As a Customer Service Representative, I have honed my communication and problem-solving skills, ensuring customer satisfaction and fostering positive relationships. Here are some key highlights of my expertise: 1. Exceptional Communication: I possess excellent verbal and written communication skills, allowing me to interact effectively with customers, address their queries, and concerns, and provide timely resolutions. 2. Customer Relationship Management: I excel in building and maintaining strong customer relationships, focusing on personalized and empathetic interactions to ensure customer loyalty and repeat business. 3. Multichannel Support: I am proficient in providing customer support across various channels, including email, phone, live chat, and social media platforms, adapting to the preferred communication method of each client. 4. Issue Resolution: I have a proven track record of efficiently troubleshooting and resolving customer issues, utilizing problem-solving techniques and escalating complex matters when necessary. 5. Product Knowledge: I am adept at acquiring in-depth knowledge of products or services, providing accurate information and educating customers effectively. Admin Assistant: As an Admin Assistant, I have successfully supported businesses with administrative tasks, ensuring smooth operations and optimized productivity. Here's an overview of my admin support capabilities: 1. Calendar and Email Management: I am skilled in managing calendars, scheduling appointments, organizing meetings, and handling email correspondence efficiently. 2. Data Entry and Management: With a keen eye for detail, I can accurately enter and maintain data, ensuring data integrity and streamlined workflows. 3. Document Preparation: I possess strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace, allowing me to create and format professional documents, presentations, and spreadsheets. 4. File Organization: I have experience in organizing and maintaining digital and physical files, and implementing effective systems for easy access and retrieval. 5. Travel and Accommodation Coordination: I am capable of making travel arrangements, booking flights, accommodations, and managing itineraries with attention to detail. 6. Meeting Support: I can assist in preparing meeting agendas, taking minutes, and coordinating logistics to ensure productive and efficient meetings. 7. Research and Report Generation: I am skilled in conducting research on various topics, summarizing findings, and creating concise reports to support decision-making processes. I am a self-motivated, detail-oriented, and reliable professional who takes pride in providing high-quality service with a strong focus on meeting deadlines. I am adaptable and quick to learn new tools and systems, ensuring seamless integration into your workflow. If you seek a Customer Service Representative and Admin Assistant with a proven track record of delivering exceptional support, please don't hesitate to contact me. Let's discuss your project requirements and how I can contribute to your success. Thank you for considering my profile. I am excited to work with you and exceed your expectations! Best regards, Mukwaya Amina B.
Social Customer Service
US English DialectInbound InquiryReceptionist SkillsOnline Chat SupportKlaviyoCustomer OnboardingCustomer ServiceShopifyEmail CommunicationData Entry - $25 hourly
- 0.0/5
- (0 jobs)
I am a passionate and results-driven freelancer committed to transforming your ideas into exceptional, high-quality solutions. With a keen eye for detail, creativity, and a strong understanding of industry trends, I ensure every project is not only visually striking but also strategically effective. Whether you’re a startup looking to make your mark or an established business aiming to elevate your brand, I work closely with you to deliver results on time, within budget, and beyond expectations. Let’s collaborate and create something truly outstanding that makes an impact!
Social Customer Service
Content WritingWritingHealth & FitnessData EntryScriptwritingMarket ResearchSEO ContentIT SupportAccounting BasicsWordPress e-CommerceVirtual AssistanceVideo EditingDigital Marketing ManagementGraphic Design - $70 hourly
- 0.0/5
- (0 jobs)
i got data entry skills and am also very fast at typing.am a data entry clerk and my interest are data driven decision making, business intelligence and analytics
Social Customer Service
Battery SizingWeb DevelopmentGraphic DesignE-Business Soft Solution e-CampusSelf-Sovereign IdentityCultural AdaptationTask CreationTracking Goal RestructureTime ManagementDirect Web RemotingEmail EtiquetteActive ListeningData EntryComplaint Management Software - $10 hourly
- 0.0/5
- (0 jobs)
I'm a passionate, versatile graphics designer ready to turn your visions into stunning visual masterpieces. I also do data collection and analysis, Administrative and Remote IT Support roles 🌟 About Me: With a keen eye for detail and a flair for creativity, I bring 5 years of graphic design experience. From sleek corporate branding to eye-catching social media visuals, I aim to elevate your project and leave a lasting impression. 💼 Specialties: Logo Design Branding & Identity Social Media Graphics Print Design (Brochures, Flyers, etc.) Web Design Elements Illustrations 🖥️ Software Proficiency: I'm well-versed in industry-standard design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign). RE: APPLICATION. I am a Ugandan national with experience in data collection and analysis, system, and network administration, software and website development, call center setup, and management to mention but a few. I have a bachelor’s degree in Computer Science and a certification in ORACLE from Makerere University. Currently am pursuing a certificate in User Experience Design (UX design) For the past several years, I have conducted research with USAID under Uganda Health Activity and Integrated Child and Youth Development Activity, Makerere University (Monitoring and Evaluation Technical Support), Ministry of Works, ECASA Group of Consultants, etc. My key duties included data enumeration and analysis, system and network administration, conducting training for the tools to be used in various studies, planning, setting up, and managing the call center system at Kaymu Uganda. I have proficient data collection, analysis, and computing skills relevant to carry out my duties as a data enumerator. I speak Luganda, Rutooro, and Runyoro fluently and have excellent writing and listening. Your institution’s excellent record, policies, and practices, impress and inspire me. At this stage in my career am looking to work with an institution where I can contribute to the best of my ability and at the same time broaden my skill sets to identify with those who shall be in a position to provide solutions to the unlimited challenges we face in our communities and the globe as a whole. Presented with such an opportunity, I will continue to develop academically, professionally, and personally. Thank you for your time and consideration. I will be looking forward to hearing from you.
Social Customer Service
IT SupportData AnalysisData CollectionResearch InterviewsStreaming Graphics DesignMental HealthMedia & EntertainmentForum PostingWritingCustomer SupportContent EditingTechnical Support - $25 hourly
- 0.0/5
- (2 jobs)
I am a highly motivated internet researcher with digital marketing skills and SEO. I am certified by Simplilearn inc. I am also widely experienced in customer service, strong communication, liaison, networking and relationship building skills. My services are internet research, data entry, email handling, digital marketing.
Social Customer Service
Digital MarketingCustomer ExperienceSocial Media Account SetupLead GenerationAdministrative SupportGhostwritingProofreadingCommunicationsData Entry - $3 hourly
- 0.0/5
- (0 jobs)
I excel in Front-End Development with expertise in HTML, CSS, JavaScript, PHP, MySQL, React, Bootstrap, and Redux. I have a deep understanding of creating responsive and user-friendly web applications, integrating back-end technologies, and working with databases. Additionally, I am proficient in using Git for version control, working with RESTful APIs, and employing testing frameworks like Jest and Cypress for quality assurance. My strong communication and research skills, coupled with an eye for detail and dedication to quality, enable me to deliver exceptional results in my work. I am also well-versed in Microsoft Office for documentation and project management.
Social Customer Service
Ecommerce Website DevelopmentWebsite BuilderWebsite AuditMicrosoft OfficeData EntryVirtual AssistanceCustomer SupportTech & ITTechnical Project ManagementInformation Technology Want to browse more freelancers?
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