Hire the best Social Customer Service Specialists in South Africa

Check out Social Customer Service Specialists in South Africa with the skills you need for your next job.
  • $5 hourly
    • Customer service • Outstanding Communication Skills • Attention to detail • Data Capturing • Persuasive skills • Strong Organizational skills • Problem Solving skills • Good inbound and outbound telecommunication skills • Ability to stay calm
    Featured Skill Social Customer Service
    General Office Skills
    Data Entry
    General Transcription
    Filing
    Virtual Assistance
    Translation
    Office Administration
    Sales & Marketing
  • $25 hourly
    I am a very hard working and enthusiastic person, I always do my work in a timely manor, learn extremely quickly and can use my initiative where necessary
    Featured Skill Social Customer Service
    Social Media Content
    Customer Support
    Instagram
    Business Innovation
    Strategic Planning
    Problem Solving
    Creative Strategy
    Entrepreneurship
    Business Development
    Customer Engagement
  • $20 hourly
    With over 5 years of work experience, I have gained valuable insights into sales, customer service, and I am currently expanding my knowledge in marketing. Coming from a legal background, that supported my learning foundation I have supported more than 7 businesses with their marketing and business planning needs. In 2020, I ventured into entrepreneurship and also completed a business course with the National Youth Development Agency of South Africa. Two years ago, I transitioned into international sales as a Sales Development Representative for PlumGuide, working with Growth-hub, a company with a net worth of 25 million dollars. Since then, I have honed my skills in software sales, data analysis, copywriting, recruitment sales, sales psychology, and strategy. Recently, I have broadened my expertise to include customer service, making me well-equipped for the entire sales cycle. I am proficient in various tasks such as strategic account management, outreach, lead generation, profile screening, presentations, proposals, and more. In customer service, I excel in empathy, communication, adaptability, and problem-solving. While my marketing skills are still developing, I am skilled in copywriting, content creation, social media marketing, networking, analytics, email marketing, and graphic design. I have collaborated on marketing projects with medium to large enterprises in South Africa and I am eager to take on new challenges in this field. My rates in marketing are competitive, and I am ready to deliver exceptional results for your projects.
    Featured Skill Social Customer Service
    Email Copywriting
    Copywriting
    Content Creation
    Customer Service
    Marketing Consulting
    Marketing
    Outbound Sales
    Account Management
    International Development
    Business Development
    Business Management
    Business
    Sales Development
  • $65 hourly
    SUMMARY Trustworthy administrator with 3 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Responsible Financial Advisor, passionate about delivering outstanding quality and service. Offering one year of experience in industry with history of recognition for performance. ACCOMPLISHMENTS Advanced from general worker to junior administrator quickly as result of commitment and hardworking achievement Built and nurtured key client relationships to grow profit by 85%. * constant communication is key to me * commitment from the start to the end of any project given
    Featured Skill Social Customer Service
    Leadership Skills
    Communication Skills
    Problem Solving
  • $40 hourly
    PROFILE Over 20 years experience in marketing and digital campaigns for a wide variety of businesses and industries. My interests and abilities are diverse. I love learning and acquiring new skills & strengths working in environments that offer variety and growth.
    Featured Skill Social Customer Service
    Project Management
    Data Entry
    Website Optimization
    Website Copy
    Editing & Proofreading
    Proofreading
    Audio Transcription
    Video Transcription
    Social Media Content
    Social Media Advertising
    Social Media Account Setup
  • $10 hourly
    Step into my dynamic universe, where I blend my passions for psychology, marketing, social change, and entrepreneurship to create a profound impact. With a deep-rooted belief in the power of words to drive positive change, I channel my passion towards change, pressing social issues and raising awareness on topics ranging from environmental conservation to human rights.
    Featured Skill Social Customer Service
    Digital Marketing
    Sales
    Administrative Support
    Typing
    Data Entry
    Customer Support
    Social Media Management
  • $10 hourly
    Hi there! I’m Pearl, a dedicated and results-driven Recruitment Consultant with 5 years of experience in talent acquisition, workforce planning, and client relationship management. Skilled in sourcing, interviewing, and placing top-tier candidates across diverse industries, including IT, finance, and engineering. Adept at building strong client and candidate relationships, ensuring seamless recruitment processes tailored to meet organizational goals. Proficient in utilizing advanced recruitment tools, applicant tracking systems (ATS), and social media platforms to identify and attract top talent. Known for strategic thinking, attention to detail, and delivering high-quality recruitment solutions in fast-paced environments.
    Featured Skill Social Customer Service
    Calendar Management
    Travel Planning
    Invoicing
    Resume Writing
    Virtual Assistance
    General Transcription
    Project Management
    Research & Development
    Customer Service
    Resume Screening
    Time Management
    Data Entry
  • $7 hourly
    I am proficient in doing online marketing,cold calling and emailing.I have previously setup charity events for big companies such as Atlas renewable energy.My career in customer service has taught me how to build rapport with clients and the true meaning of patience and persistence. All and any work is always welcome and I am willing to try anything new there's nothing I cannot conquer once shown how. I am also experienced in email blasts as well as applying for work on behalf of companies or Individuals.
    Featured Skill Social Customer Service
    Appointment Scheduling
    Email Support
    Team Building
    Candidate Interviewing
    Relationship Building
    Team Management
    Staff Recruitment & Management
    Data Collection
    Event Management
    Call Scheduling
    Sales Call
    Call Center Management
    Data Entry
  • $20 hourly
    I’m a teacher and professional with experience in teaching children from pre-school to Grade 4 level. I also have over 10 years' experience in the corporate world holding positions such as receptionist, secretary, personal assistant as well as team leader. Whether you’re looking for an experienced teacher to assist in tutoring your children remotely or if you require assistance with your project, company or social media management contact me. I’m experienced in teaching all subjects from Pre-School to primary school. I'm experienced with all social media platforms. I'm experienced with all Microsoft products such as Word, Excel and Powerpoint. Regular communication is really important to me, so let’s keep in touch!
    Featured Skill Social Customer Service
    Teaching
    Typing
    Keyboarding
    Receptionist Skills
    Virtual Assistance
  • $15 hourly
    Over the years I have worked with various businesses on B2C and B2B marketing campaigns that align with a brand's goals. My experience includes content writing for social media, blogs, websites, and film scripts. I also have experience generating organic traffic through SEO. Throughout my career, I have honed my skills in digital marketing, content creation and SEO management. As the Digital Marketing Specialist for Fitness Chat, I managed all aspects of SEO, developed blog content, and handled WordPress maintenance tasks. While working as a Senior Copywriter and digital strategist at the Brand Alive Group, I curated and wrote compelling copy for web and video content developed and executed marketing strategies while maintaining a consistent branding voice across all platforms. Moreover, I always aim to stay updated on the latest trends in content development and digital marketing, and as such, I frequently take related courses from renowned institutions such as the HubSpot Academy and Google Digital Skills for Africa.
    Featured Skill Social Customer Service
    Receptionist Skills
    Marketing Communications
    Marketing Campaign Account Setup
    Marketing Audit
    Social Media Management Analytics
    Social Media Account Integration
    Content Writing
    Freelance Marketing
    Marketing
    SEO Content
    Search Engine Optimization
  • $22 hourly
    I am a Virtual Assistant experienced in handling client relations. I also have experience teaching English online, so I am well-spoken and can handle calls via email and on the phone professionally if you are a small business looking for an assistant or looking for someone to help you start your ESL career. I can help! Here are some of my skills : SEO English Teaching Content creation Customer Services Blogging Email Let's connect!
    Featured Skill Social Customer Service
    Presentations
    Customer Service
    Customer Acquisition
    Virtual Assistance
    Email & Newsletter
    English
  • $5 hourly
    Hey there!! I am a South African lady, who is passionate about Social Media, writing social media content. I have a Social Media Certificate from Hubspot Acedemy that emphasizes my Social Media Manager carreer. I also do Free lance in video editing, cards and flyer post, knowledge in Adobe Photoshop , creating exciting design with Canva for every social posts and design. I also do Blog/ Article writing. I am a beginner and super excited to work with anyone to boost my experience and gain trust. So feel free to shout, I will gladly assist with money of course.
    Featured Skill Social Customer Service
    Community Management
    Digital Marketing
    Social Listening
    Sales & Marketing
    Google Ads
    Video Editing
    Adobe Photoshop Elements
    Canvas
    Social Media Management
    Academic Content Development
    Social Media Website
    Social Media Content
    Content Writing
    Content Creation
  • $6 hourly
    I am an experienced beauty professional with a background in customer service and administrative work. I have 7 years of experience in the beauty industry, providing various treatments and delivering exceptional service. I have a strong understanding of different skin types and conditions, and I excel in creating a warm and welcoming environment for clients. Additionally, I have extensive experience in administrative tasks, including managing appointments, maintaining records, and handling billing processes. I am dedicated, detail-oriented, and committed to providing exceptional service.
    Featured Skill Social Customer Service
    Customer Service
    POS Terminal
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Excel
    Social Media Content
    Canva
    Time Management
    Strategic Planning
    Communication Skills
    Data Analytics
    Outbound Call
    Email
    Google Calendar
  • $8 hourly
    Hi , My name is Fred , I speak fluent French , English And Swahili Open to support customer services based jobs , Translation and Proof Reading and Anything related to Support in Different Languages Open to work with the Best People Around and leave the Great Results , Lets make the best of this .
    Featured Skill Social Customer Service
    CallTools Call Center Software
    Question Answering
    Proofreading
    Audiovisual Translation
    Translation
    Document Translation
    Swahili
    French Tutoring
    English
    French English Accent
    Phone Communication
    Customer Service
  • $11 hourly
    I have experience in administrative and client orientated roles as a Personal Assistant, in Typing (dictaphone, 65wpm and 99% accuracy), data capture, snag lists, reports, etc. I am also proficient in editing and proof-reading; fleet, office and H.R. management, minute taking, setting up of training manuals and safety files. I have worked in multiple environments and specifically have advanced experience working in the following sectors: Construction, Architecture, Events Management, Education. Additional Skills include: - 2+ Years experience Sage Payroll, Invoicing system - Professional Manner and Client Care. - Experienced in Counselling and Trauma relief. - Work well in a team or alone. - Excellent written and verbal communication skills. - Friendly and Outgoing
    Featured Skill Social Customer Service
    Social Impact Assessment
    Instruction Manual
    Company Policy
    Training Materials
    Personal Administration
    Professional Tone
    AI Agent Development
    Human Resource Management
    Data Analysis
    Customer Care
    Transcript
    Counseling Psychology
    Training & Development
    Editing & Proofreading
  • $6 hourly
    I am a hardworking and highly motivated professional with a strong passion for learning and personal growth. With a keen eye for detail and a proactive approach, I thrive in fast-paced environments where adaptability and problem-solving are key. My strong interpersonal skills, combined with a friendly and professional demeanor, allow me to build lasting client relationships. I am creative, innovative, and embrace a solution-driven mindset—there’s no challenge I can’t tackle. Outside of work, I enjoy socializing, networking, and exploring new ideas that fuel my creativity and drive."
    Featured Skill Social Customer Service
    General Transcription
    Market Research
    Virtual Assistance
    Facebook Marketplace
    Data Entry
  • $15 hourly
    Objective I seek challenging opportunities where I can fully use my skills for the success of the organization.
    Featured Skill Social Customer Service
    Product Design
    Food Packaging
    Packaging Design
    Retail Design
    Retail & Wholesale
    Retail Merchandising
    Retail & Consumer Goods
    Sales Development
    Sales & Inventory Entries
    Sales
    Sales & Marketing
    Customer Analysis
    Brand Design
    Brand Consulting
  • $15 hourly
    Highly motivated and skilled professional with a Certificate in Marketing Management and a proven track record of over five years in customer service, administration, and management roles. Possessing strong communication, leadership, and problem-solving abilities, I am adept at Microsoft Office Suite and experienced in sales, stock control, and supply chain operations. My experience includes managing stock and inventory, ensuring efficient supply chain logistics, providing excellent customer service, and handling administrative tasks. Eager to leverage my diverse skill set and contribute to a dynamic work environment
    Featured Skill Social Customer Service
    Digital Marketing Materials
    Telemarketing
    Digital Marketing Strategy
    Data Entry
    Marketing
    Digital Marketing
    Sales & Marketing
  • $7 hourly
    Social Media Management, Personal Adviser, English teacher, freelance, online shopping account creator.
    Featured Skill Social Customer Service
    Call Center Management
    Social Media Evaluation
    Social Media Ad Campaign
    Social Media Content Creation
    Social Media Advertising Analytics
    Social Media Account Integration
    Teaching English
  • $70 hourly
    I’m a developer experienced in building websites for small and medium-sized businesses. Whether you’re trying to win work, list your services, or create a new online store, I can help. I have good communication skills.
    Featured Skill Social Customer Service
    BIM Consultation
    LAN Controller
    Market Survey
    Web & Mobile Design Consultation
    EngineYard
    Digital Marketing
    Brand Consulting
    Brand Development
    Brand Identity
    Branding & Marketing
    Brand Strategy
    Communication Strategy
    Communication Skills
  • $10 hourly
    Hello there! I'm a seasoned social media manager with a knack for crafting compelling copy and mastering the art of email marketing. My expertise is not just a product of my background—it's a result of a genuine passion for delivering outstanding results. I thrive on motivation, pay attention to the finest details, and I'm dedicated to surpassing expectations with every project. HERE'S A GLIMPSE OF WHAT I BRING TO THE TABLE: Social Media Management: From strategy to execution, I've got it covered. Content Creation & Curation: Crafting engaging content that resonates with your audience. Copywriting : Writing copy that converts. Branding: I know how to make your brand stand out in the social media landscape. Basic Video Editing Profile Audit and Updates: Keeping your social media presence fresh and relevant. Hashtag Strategies: Because it's not just about what you say, but how you say it. Email Marketing: Crafting campaigns that not only land in inboxes but leave a lasting impression. OTHER ESSENTIAL QUALITIES: Attention to Detail Honesty Reliability Accountability Loyalty Quality over Quantity I'm not just stopping here—I'm open to learning and acquiring new skills that can elevate your project even further. If you're looking for someone who's not just a social media manager but a partner invested in your success, let's chat. Shoot me a message, and we can schedule a call to discuss how we can make magic happen together. Looking forward to the opportunity!
    Featured Skill Social Customer Service
    TikTok
    Facebook
    Instagram
    Canva
    Social Media Page Setup
    Social Media Management Analytics
    Social Media Strategy
    Social Media Engagement
    Social Media Kit
    Social Media Content
    Social Media Carousel
    Social Media Audit
    Social Media Account Setup
    Social Media Management
  • $25 hourly
    I'm web developer and social media manager. I also do virtual assistance with starting up a company and keep it moving. I design logo and brands. I have good planning, time management and discipline. I have experience in > WordPress > Gimp and photoshop.' > SQL database > Canva
    Featured Skill Social Customer Service
    Logo Design
    Audio Transcription
    Web Development
    Data Backup
    Virtual Assistance
    Data Entry
  • $10 hourly
    my name is Neo Sefatsa and I'm 31 years old, for the past 7 years, I’ve been working as a customer service advisor, proving my services through phone, emails and chats. I have some background in data data capturing, with a certificate in Information technology; end user technology. What really got me into the field, though, is the internship with the department of energy as I worked with them as a switchboard operator.
    Featured Skill Social Customer Service
    Customer Transaction Email
    Transferring Phone Calls
    Online Chat Support
    Customer Service
  • $5 hourly
    SUMMARY My name is Angel, and I am from South Africa. I am a 2nd Year Senior FET phase Student in education from the University of Pretoria, one of the best universities in Africa. During my first year, I gained valuable experience volunteering as a teacher assistant at Pretoria Primary School. Some of the skills I acquired during this time include: Effective communication with students and colleagues Classroom management and organization Lesson planning and preparation Adapting teaching methods to suit students' individual needs Additionally, I have obtained a TEFL certificate with a 95% score in teaching English. Currently, I work as an English tutor, teaching online via Preply.
    Featured Skill Social Customer Service
    Social Listening
    Active Listening
    Commercialization
  • $8 hourly
    Hi, I’m Rodrick , a detail-oriented Virtual Assistant with experience in email management, data entry, and social media scheduling. I’m passionate about helping businesses stay organized and efficient. Let’s work together to streamline your tasks!
    Featured Skill Social Customer Service
    Email Management
    Data Entry
  • $10 hourly
    Customer Service Specialist with 20+ Years of Experience A dedicated professional with over 20 years of experience in customer service and the contact center industry. Passionate about delivering exceptional service by providing prompt responses and updates, resolving customer inquiries efficiently Skilled in email, phone, and social media communication Proficient in Microsoft Windows, Excel, and PowerPoint Experienced in supervising customer service teams Strong problem-solving abilities. Team player
    Featured Skill Social Customer Service
    Problem Solving
    Word Processing
    Microsoft Excel
    Email
    Phone Communication
    Customer Care
  • $5 hourly
    Efficient Virtual Assistant | Data Entry | Customer Support Overview (Bio): Are you looking for a reliable and detail-oriented Virtual Assistant to help manage your daily tasks? I specialize in data entry, email management, customer support, and administrative tasks to help businesses stay organized and efficient. With a strong eye for detail and excellent time management skills, I can assist you with: ✅ Data Entry & Research ✅ Email & Calendar Management ✅ Customer Support (Chat, Email, & Phone) ✅ Social Media Assistance ✅ Document Formatting & Organization ✅ General Administrative Support I am committed to delivering high-quality work, meeting deadlines, and ensuring client satisfaction. Let's discuss how I can help make your workload lighter and your business more efficient. Message me today! Skills: Virtual Assistance Data Entry Email & Calendar Management Customer Support Social Media Assistance Research & Data Collection Microsoft Office (Word, Excel, PowerPoint) Google Suite (Docs, Sheets, Slides) Hourly Rate: 💰 $5 - $10 per hour
    Featured Skill Social Customer Service
    Administrative Support
    Project Management Software
    Microsoft Access
    Google Workspace
    Data Entry
    Email Management
    Digital Marketing
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