Name: Social Media Consultants
Brand: Upwork
Rating: 4.8 (288 reviews)

Check out Social Media Consultants in Saint Lucia with the skills you need for your next job.

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Clients rate Social Media Consultants

4.8/5

based on 288 client reviews

$35 hourly
- 4.8/5
- (250 jobs)
Hi there! As a highly skilled and experienced writer with over 10 years of experience and a portfolio of more than 500 books (eBook, print, and audio), I am excited to offer my services as a ghostwriter to empower your readers' lives through words. With my expertise in writing for personal brands and self-publishers, I am confident that I can help you achieve your goals and share your message with the world. Niches that I create content for include (but are not limited to): ***Self-help and personal development ***Business and entrepreneurship ***Health and wellness ***Science and technology ***Memoir and autobiography ***Environmentalism and sustainability I understand that your time is valuable, and that's why I offer a complete ghostwriting service that takes care of everything from research and outlining to drafting, editing, and final delivery. Whether you're looking to create a best-selling book, build your brand, or share your knowledge and expertise, I have the skills and experience to help you achieve success. And because I'm passionate about what I do, I take a personal interest in every project I work on, ensuring that every word is crafted to perfection and tailored to your specific needs. Additionally, within the same niche, I produce: - Articles - Blog post - Copywriting - Social media marketing So why work with anyone else? Contact me today to schedule a free consultation and learn more about how I can help you achieve your goals through the power of words. With my decade's worth of experience and commitment to excellence, you can trust that your project is in good hands. Let's work together to make your vision a reality! Looking forward to hearing from you, Zenave Gonzague Professional Ghostwriter

Social Media Consulting
Storytelling
Topic Research
Digital Marketing
Conversion to Ebook
Content Writing
Internet Marketing
Online Writing
Niche Research
Nonfiction Writing
Book Writing
Ebook Writing
$8 hourly
- 5.0/5
- (8 jobs)
Virtual Support Reps is a business process outsourcing company based in The Caribbean that specializes in customer-facing roles. We handle everything from Sales, Order Processing, Order Tracking, Phone Support, Email Handling, Live Chat, and Social Media along with many other responsibilities and solutions. Being based in the Caribbean the customer service cost will be dramatically less. We alleviate the burden of hiring, recruiting, training, and management by providing a 'managed service' model, which allows you to scale your business and stay focused on the results while we handle the day-to-day operations for customer support. Your campaign will be assigned an Implementations Manager, Team Lead, Quality Assurance Analyst, and a Training Specialist at no additional costs to you. All of our agents have over 3+ years of Call Center experience and have both excellent verbal and written communication. Our agents have worked with the likes of Vrbo.com, Hello Landing, Samsung and Lensdirect.com

Social Media Consulting
Sales
Salesforce
Data Entry
Data Management
Customer Support
Five9
Time Management
Virtual Assistance
BPO Call Center
Providing Information to Callers
Customer Service
Business with 1-9 Employees
$15 hourly
- 4.8/5
- (12 jobs)
Ready to lighten your workload and skyrocket your company’s growth? 🚀 Let me fuel your mission with out-of-this-world Customer Service! 😊💫 🏆 Top Rated freelancer with 100% Job Success 🗣️ Fluent English speaker with a Near-Native Accent 🌟 Over 6 Years Experience in Customer Support, Sales & Quality Assurance ⏰ Available in All Time Zones 🔍Outstanding Attention to Detail While Managing Multiple Tasks 🤝On Time and Consistently Reliable 🧐Proficient in a Wide Range of Tools, and Quick to Master New Ones 🚀Able to Learn Product Knowledge and Processes Quickly 😊High Emotional Intelligence Interacting with Customers and Teammates PHONE SUPPORT • EMAIL & LIVE CHAT SUPPORT • CRMs • REFUNDS & RETURNS • TICKET MANAGEMENT • ORDER MANAGEMENT • SOCIAL MEDIA ENGAGEMENT • FEEDBACK & REVIEW MANAGEMENT • LEADING VIDEO CONFERENCES • LIGHT GRAPHIC DESIGN & VIDEO EDITING • BOOKKEEPING CRMs Salesforce • HubSport • Zoho • Monday.com & Others Help Desk Ticketing Systems Zendesk • Freshdesk • Zoho & Others Call Center / VOIP (Internet-based Phone) RingCentral • 8x8 • Five9 • Talkdesk & Others Live Chat Support Intercom • Tawk to & Others AI-Powered Chatbots WordPress Chatbot & Others eCommerce Platforms Shopify • WooCommerce Feedback & Review Management Software Stamped • Yotpo • Judge.me & Others

Social Media Consulting
Zoho CRM
Online Chat Support
Phone Support
Zendesk
Order Processing
WooCommerce
Shopify
WordPress
Quality Assurance
Sales
Customer Support
Debt Collection
Ecommerce
Scheduling
$12 hourly
- 4.9/5
- (11 jobs)
Great customer service representative with experience in data entry and transcribing. I pride myself in providing the best service that I can to my employers ensuring that clients are satisfied with the service that I provide.

Social Media Consulting
Freshworks CRM
Grasshopper Virtual Phone
Customer Service
Customer Support
Following Procedures
Email Communication
Email Support
Inbound Inquiry
Online Chat Support
Zendesk
$13 hourly
- 3.9/5
- (7 jobs)
Welcome! Nice to meet you. Your next Proficient Customer Support Representative 👩‍💻 What you see: -100 % Job Success Score -Top Rated Badge -A Friendly-face to match a friendly phone voice What you get: -Proficiency in Zendesk -Native English Speaker -Courteous, Friendly and Empathetic Phone Voice -Eight years experience understanding customer behavior - Eight years providing excellent multimedia customer service experience (phone, email, chat, tickets) - Eagerness and Willingness to learn new CRMs and company products and policies - Dedication and Diversity What we want: -To excel -To make money -To make long term client relationships What we need: -Value and Excellent Work Culture -Open-minds, Attitude Flexibility -Positivity Click that message button. Talk you soon! Fun Fact - I created my own acronym Positive Attitude Customer Satisfaction PACS -I lead every customer interaction using empathy and PACS The mutual joy at the end of great customer interactions are happy customers.

Social Media Consulting
Data Entry
Bookkeeping
Office Administration
Problem Solving
Product Knowledge
Customer Service
Phone Communication
Email Support
Online Chat Support
Phone Support
Zendesk
Customer Service Training
$12 hourly
- 5.0/5
- (5 jobs)
With over 16 years of extensive experience in Customer Service and Management, I bring a robust skill set and a passion for delivering exceptional client experiences. My career journey has also endowed me with substantial expertise in Recruiting and Social Media Management. Customer service is more than a profession for me; it's a vocation. This passion has been the cornerstone of my ability to navigate challenges, overcome obstacles, and drive my career forward. My diverse skill set includes: Client Support Handling Petty Cash Managing Correspondence with Company Vendors Acting as a Liaison between Accounting and HR Departments Facilitating Communication between Clients and Supervisors/Agents Scheduling and Coordinating Staff Activities Motivating Staff and Managing Payroll Etc... In addition to my managerial skills, I am adept at communicating with clients over the phone and via email. I consistently meet deadlines and maintain a reputation for honesty by not making promises I can't keep. As a team player, I thrive in collaborative environments, yet I am also capable of steering the ship alone when necessary. In my recent role as an Office Manager, I've embraced the opportunity to lead, focusing on fostering collaboration, mentorship, and open communication within my team. Guiding supervisors and managing overall operations, I strive to create an environment where every team member can excel. Leadership has become a new and exciting passion of mine. I find immense fulfillment in leading teams, drawing from my wealth of experience to inspire and guide others. My goal is to continue leveraging my past experiences, embracing new lessons, and growing alongside my team. Overall, my journey is marked by a commitment to excellence and a dedication to continuous improvement. I look forward to working with you to provide excellent customer service and any other assistance you may need.

Social Media Consulting
Facebook
Virtual Assistance
Employee Training
Social Media Plugin
Customer Service
Email Communication
Microsoft Word
Phone Support
Data Entry
Online Chat Support
Email Support
Inbound Inquiry
Microsoft Excel
$30 hourly
- 5.0/5
- (3 jobs)
An award-winning multi-hyphenate working at the intersections of marketing, communications, and gender. With over 10 years of experience in digital marketing strategy, data-driven marketing, communications, paid media, storytelling, and girl-led movement building, I have functioned in multi-country communications and digital marketing roles in and for organizations. A few of the many brands I've touched include: the University of the Southern Caribbean | The University of the West Indies, St.Augustine | Republic Bank Ltd | Coors Light T&T | Blue Moon | Castrol | Caribbean Girls Collective | Girls With Roots. My marketing and communications skills range from paid media buying, lead generation, data analysis, and reporting, digital content and acquisition strategy, campaign planning and execution, overall communications strategy and management, and social media management,

Social Media Consulting
Content Marketing
Email Marketing
Marketing Automation Strategy
Facebook Ad Campaign
Data Analysis
Facebook Ads Manager
Social Media Management
Google Ads
Strategy
Marketing
Content Writing
Social Media Strategy
Digital Marketing Strategy
$70 hourly
- 3.7/5
- (7 jobs)
Top Skills: 1. USE OF ARCHICAD IN FOLLOWING FREELANCE AREAS: a. Assisting Property owners in . Design of most building types . Site & building Modeling...Kitchen Cabinetry . Production of Floor Plans, Elevations, Sections, etc. from 3D models or images as well as drawing of general orthographic views . 3D Renderings . Presentation Drawings . Architectural/Building Details . Research building codes for all countries b. Urban and Landscape Design, Masterplanning, c. Interior Architecture and Design EXPERIENCE Over 30 years INTEREST Serving all online in area of Building Design, Technical Drawing/Drafting, 3D Modeling, Presentation Drawings, etc use Archicad or SketchUP which are compatible with AutoCAD

Social Media Consulting
Kitchen Design
Graphic Design
Exterior Rendering
Site Planning
Urban Planning
Interior Design
Architectural Design
Master Planning
Residential Remodeling
Landscape Design
Space Planning
3D Modeling
SketchUp
Archicad
3D Rendering
$25 hourly
- 5.0/5
- (10 jobs)
Certified IT Consultant with over a decade in experience. I have my network + and security + certificate. I specialize in computer networking, administration and security. For all your computer network troubleshooting or administration needs, contact me and rest assured that all will be fixed promptly. I can help you in the following areas: -Networking configurations -Security Configurations -Remote Assistance Support -Windows Server setup and configuration -windows Server Assistance and Support -Active Directory Assistance and Support -Hardware and software Trouble Shooting For Windows -Help Desk Support Assistance -Vlan configurations -Firewall Configuration -Network Administration Support and more My Certifications Include: -Comptia Network+ -Comptia Security + -UWI Computer Maintenance,Repairs and Networking

Social Media Consulting
Computer Maintenance
Wireless Network Implementation
Computer Network
System Administration
Hardware Troubleshooting
DHCP
Network Administration
Network Security
Virtualization
VPN
$50 hourly
- 5.0/5
- (24 jobs)
I am a social media manager / digital marketing professional with over 7 years experience in the areas of SEO (on-site & off-site), Copywriting (social media & websites), PPC (Google, Bing & Facebook), Social Media Marketing (Facebook, Twitter, Instagram, Pinterest, LinkedIn), and Website Management & Optimization (Wordpress, SimpleView), and email marketing. I have been able to rank my clients' websites on Google Page 1 using white hat SEO techniques and strategies despite the latest search engine algorithm updates such as Penguin, Panda & Hummingbird. I have an excellent track record of increasing quality visitors to websites (lowering the bounce rate). One of my major milestones in the Social Media sphere, I have been able to increase the Instagram follower base of a previous client from 300 (January 2014) to 14.7K (December 2016). Contact me asap if you need someone dedicated to your business/brand's digital marketing success online.

Social Media Consulting
Website Content
Adobe Experience Manager
Pay Per Click Advertising
Social Media Optimization
Search Engine Marketing
Search Engine Optimization
Email Marketing
WordPress
Social Media Marketing
Facebook
$10 hourly
- 5.0/5
- (1 job)
I have attained Experience within Telemarketing Accounts Sales and Data Entry. I have 6 years experience within Telemarketing field and 3 years experience within sale. I have worked I currently run and operate a small business where is social media is the main network of advertising and it is generating quite a bit of income for me. I have experience with over 10 office fields and complete any task that I put my mind to. I am currently employed as an administrative assistant to the managing director of the firm I am employed with and believe that with the experience attained in my various fields of work they have all prepared me to be the best version of myself both professionally and personally.

Social Media Consulting
Intuit QuickBooks
Xero
Microsoft PowerPoint
Developmental Editing
Google Workspace Administration
Proofreading
Typing
Microsoft Word
Microsoft Excel
Data Entry
$18 hourly
- 4.6/5
- (7 jobs)
I am a Customer Service Specialist with extensive history remote customer sales including Tele-sales and Web Chat sales. I also have extensive background in hospitalities from two of the larges hoteliers in the Caribbean. You are going to get an individual who goes above and beyond for your business Skills included are as follow: Customer Service and Sales Trainer Conflict resolution trainer Sexual Harassments Advisor Trainer Remote Sales Development Trainer Web Chat Trainer in customer service and chat soft skills Customer Service and Sales development for Small businesses Guest Services Coaching and development for remote services.

Social Media Consulting
Relationship Management
Price & Quote Negotiation
US English Dialect
Interpersonal Skills
Appointment Setting
B2B Marketing
BPO Call Center
Training & Development
Customer Service
Customer Support
Insightly
Writing
Music Dubbing
$50 hourly
- 5.0/5
- (28 jobs)
Twenty four (24) years in the music industry. Fifteen (15) years in music production. Past and current clients for audio projects include production and songwriting for Mr. Vegas. Production for Busy Signal, Machel Montano, Bunji Garlin, Kes the Band, Fayann Lyons-Alvarez, Skinny Fabulous, Teddyson John, Cecile. Songwriting for Universal Recording Artist "Shani" (2011- 2015). the following is a list of Audio production done for various clients -Jingles and Radio commercials for Digicel for Be Extraordinary Campaign. -Audio Production for Government of ST Lucia for VAT introductory Campaign. -Jingle for LUCELEC (St Lucia Electricity Services Ltd) -Jingles for St Lucia Distillers Bounty Rum and Chairmans Reserve Campaigns -Jingles and radio for ELKS credit union -Audio production for BLAZIN FM 99.3 and Rhythm FM 95.5 -Voice Over for St Lucia National Lotteries -Jingles and radio for KFC St Lucia and Dominica -Jingles and radio for Pizza hut Delivery Dominica Apart from all of these projects i am also a professional vocalist. Ive been Features as a main stage act on two occasions at the ST Lucia Jazz and Arts Festival opening for the Jacksons in 2013 and having Omarion open for myself and Kasav in 2016. I am also the lead singer in Ronald "Boo" Hinkson Jazz band who has been featured in many Jazz and music festivals in the region.

Social Media Consulting
Music Composition
Music & Sound Design
Voice Acting
Audio Editing
Scriptwriting
Singing
Music Production
Voice-Over Recording
Jingle
Audio Mastering
$25 hourly
- 4.6/5
- (3 jobs)
Good day my name is Je' Quan Joseph, I have worked at a few call centers for over 4 years now, and during that time, I have sharpened my communication skills, expanded my literature through several online forces provided by the various establishments and as well as improving my work ethics when it comes to dealing with/ assisting customers. With my vast knowledge of Account Management, Sales, Customer Support, and Virtual Assistant. I'll gladly assist you by bringing my skills and expertise from various fields to help grow your organization and assist your clients/ customers better. Whether making phone calls, sending and responding to emails, or managing calendars my service is here to help. I look forward to working with you in the future.

Social Media Consulting
Email Support
Virtual Assistance
Customer Support
US English Dialect
Male
Phone Communication
Data Entry
$65 hourly
- 4.7/5
- (120 jobs)
"I worked with Kennita on a quiz and she did a fantastic job. She took time to understand my business, and delivered exactly what I needed; I would definitely work again with her in the future. Thanks for a flawless job!" Hi! My name is Kennita and I'm an expert-vetted writer here on Upwork. And working with me will provide you with the quiz or script of your dreams. This is what I can do for you: Brainstorm topic ideas (across a variety of target audiences) Create personality and trivia quizzes Create American style crosswords from as small as 4 x 4 Create word search puzzles Write engaging YouTube scripts Edit/rewrite questions to make them more captivating Source images and video clips Who I've worked for: PlayValve, Fanatee, How Stuff Works Play, Zoo.com, ProProfs, Inbox Lab, and more... What you SHOULDN'T do: Because I care and put so much effort into everything I create, it would be wrong to assume that I work with any and everyone. I work with business owners who know that quality is what really matters. If you're that person, I'm definitely your girl. Here's what you SHOULD do: Send me an invite to your job telling me what you need; you can write a bit about yourself and/or your company. If I think it's something we can make magic with, we'll schedule a meeting. Kennita

Social Media Consulting
Microsoft Word
Academic Writing
Microsoft Excel
Microsoft PowerPoint
Scriptwriting
Creative Writing
$8 hourly
- 4.7/5
- (20 jobs)
I'm a very enthusiastic and dedicated young man.You will find me to be resourceful and self motivated individual.I have been in the Telemarketing business for 10 years, also a Customer Service Inbound Rep for 6 years. I believe with the vast knowledge and experience in have acquired will be an asset to help employers to achieve their goals for their business working with someone offshore. Hire me and get productive results.

Social Media Consulting
Customer Support
Cold Calling
Phone Communication
Telemarketing
Scheduling
Outbound Sales
Sales
Customer Service
English
$44 hourly
- 5.0/5
- (77 jobs)
Over ten years of print, motion and web design experience in fast paced corporate environments, large scale print shops as well as one on one freelance projects allow me to work quickly and efficiently to create content which always meets and exceeds expectations in both quality and expediency.

Social Media Consulting
Adobe After Effects
Adobe InDesign
Adobe Illustrator
Adobe Photoshop
$30 hourly
- 5.0/5
- (1 job)
My mantra: To every challenge, there is a viable solution. Expert customer support specialist with over 20 years experience building quality customer experiences in the the Sales and Marketing, Concierge Services, Reservations, Telecommunications and Administration sectors with bonus talent as a Graphic designer. I have a well-rounded background in customer relations management, database management, online research, data analysis and data entry. As a master organizer with a keen eye for detail and a hunger for learning new things, I enjoy resolving complex challenges and crushing deadlines. My expertise, practical experience and genuine interest in ensuring the success of your projects, make me the ideal freelancer for hire. I am thrilled at the prospect of bringing my skills and expertise to your business to ensure the success of your individual projects.

Social Media Consulting
Database Administration
Account Management
Data Entry
Inventory Management
Scheduling
Customer Service
Mailchimp
Microsoft Office
Phone Support
Email Communication
Zendesk
$12 hourly
- 4.8/5
- (13 jobs)
I am an english native speaker, who studied both French and Spanish at St. Mary's College for 5 years. I am finishing a diploma course in Financial Accounting, and have a series of Scotiabank Certified Certificates in Compliance, Anti-Money Laundering, Anti-Terrorist financing, Personal Banking and Customer Service Disciplines. I have received distinctions for my writing, both creative and argumentative, as well as research material. I am excellent at case study evaluations as well as consultation ranging from financial to business management and Economic analysis. I am a well versed motor vehicle fanatic, as well as a hip-hop and R&B enthusiast. I complete assignments and projects for university students at the university level, ascertaining grades within the A region.

Social Media Consulting
Customer Service
Haitian Creole
LoanSifter
Proofreading
Business Management
French
English
Spanish
$20 hourly
- 5.0/5
- (6 jobs)
Web Developer/Dynamic Campaigns/Analytics Get more traffic through your front door or to your website. I utilize a myriad of technologies, SEO,SEM,Social Media and Blogs to help new or existing businesses increase not just traffic but hot leads i.e. persons who would be interested in purchasing your products. My Services are procured with a minimal cost as I believe the options I present will provide us with sufficient revenue. My payment is commissioned and a minimal monthly fee for creating your profiles and gearing up your business to take advantage of a market thats already in existence.

Social Media Consulting
Social Media Advertising
Google Ads
Paid Social
Web Design
Google Analytics
WordPress Development
Motion Graphics
Social Media Management
Paid Media
Digital Marketing
UI Animation
Search Engine Optimization
Social Media Content Creation
Google Tag Manager
$5 hourly
- 5.0/5
- (0 jobs)
I am a detail-oriented and highly organized administrative all-rounder with over 13 years of experience in customer service and supporting in different office operations. Proven ability to streamline processes, enhance productivity, and maintain effective communication across departments. I am skilled in data entry, word, excel, customer support, financial record keeping, adept at multitasking, and committed to providing exceptional support to ensure the smooth functioning of daily activities. I possess strong problem-solving abilities and a proactive approach to meeting challenges. I believe that I am more than equipped to undertake various career paths because of this. I have also developed fantastic interpersonal skills, allowing me to be exasperatingly confident that I am able to bring forth the best possible service to any established that I choose. I have a warm, friendly and charming nature which makes me great with people and even better when providing services to them, at a level of professionalism that far surpasses norm. I am able to grasp new concepts quickly and efficiently, self-motivated and willing to learn and implement new concepts and ideas that will enhance my overall demeanor and performance. I am a team player; tactful, with good humor and can work effectively with little to no supervision. I am goal oriented, persistent and will undoubtedly be an asset to any establishment.

Social Media Consulting
Web Scraping
PDF Conversion
Email List
Copy & Paste
Google Docs
Google Sheets
Customer Service
General Transcription
Administrative Support
Organizer
Data Entry
Microsoft Office
Microsoft Excel
Typing
$15 hourly
- 5.0/5
- (5 jobs)
I am a very professional individual who would provide the best customer service and would make sure my customers are satisfied

Social Media Consulting
Administrative Support
Microsoft Office
Interpersonal Skills
Customer Support
Multitasking
Problem Resolution
Email Support
Online Chat Support
$50 hourly
- 5.0/5
- (29 jobs)
My passion for books, writing and literary discourse led me to pursue a Bachelor's degree in English Literature and Linguistics. This provided me with a solid knowledge of the science of language as well as an appreciation of the artistic value it brings to life. I thoroughly enjoy creating content and writing eBooks, blog posts and articles. I am able to vary between writing styles to suit the needs of my clients. In addition, my keen eye for detail makes me a skilled editor and proofreader. Patience combined with perfectionism is a principle applied to all my work. It'll be my pleasure to: • Write or edit your books • Write and edit content for your websites • Proofread or edit your academic material, books, résumés and other documents You are guaranteed to receive work that is: • Creative • Interesting • Grammatically correct • Error free • 100% plagiarism free!

Social Media Consulting
Nonfiction
Short Story Writing
Editing & Proofreading
Essay Writing
Ghostwriting
Scriptwriting
Resume Writing
Cover Letter Writing
Copywriting
Children's Writing
Newsletter Writing
Biography Writing
Book Editing
Creative Writing
$32 hourly
- 4.8/5
- (11 jobs)
Hi, I'm Kanika. I specialize in helping CEOs of start-ups and rapidly growing companies streamline and optimize their business operations. My work consistently delivers significant and positive impacts on their company's bottom line. Let's talk!

Social Media Consulting
Research & Strategy
Communications
Project Management
Scheduling
Management Skills
Critical Thinking Skills
Team Building
Business Operations
Organizer
Team Management
Project Timelines
Digital Project Management
Status Reports
$40 hourly
- 0.0/5
- (0 jobs)
With a strong background in information security, I am well-versed in handling complex data recovery tasks and mitigating cybersecurity threats. My approach is thorough and tailored to each client's specific needs, ensuring that your data is recovered securely and efficiently. Let's discuss how I can assist you further. Thanks for knowing a little about me and my expertise!

Social Media Consulting
Compliance
Digital Forensics
Vulnerability Assessment
Network Security
Information Security
Network Penetration Testing
Ethical Hacking
Growth Hacking
HackerRank
Data Recovery
Penetration Testing
$6 hourly
- 0.0/5
- (1 job)
I have worked as a Customer Service Agent as well as a Hotel Worker for many years. They both were multi taking jobs, which was operational and admin task. I also have over four years experience of being an onlyfans chatter, two years experience as an onlyfans manager, 1 year experience as a chatter for a fetish website. I can work with little to no supervision, and with or without a script. I have worked for different models and agencies in the past. I can say that I am an expert chatter. I am very confident that I am fit for this job. I have experience in adult topics, contents and methods that can help your page grow. Send me a message on tg @Melp3

Social Media Consulting
Communication Skills
Time Management
Adaptive Workplace Solutions TRIRIGA
Industry Knowledge
Problem Solving
$7 hourly
- 5.0/5
- (1 job)
My name is Keera Delices and I wish to be considered for the available position within your firm.I am a motivated, adaptable and responsible computing graduate who has the drive to get the job done. I have a methodical, customer-focused approach to work and a strong drive to see things through completion. With my experience and enthusiastic attitude, I can become an asset to your firm. I believe that I can contribute efficiently, maximizing the productivity of your organization. As an Operations supervisor, I was tasked with conducting weekly coaching sessions and evaluating a team of 15 representatives to ensure proper development also scrutinizing quality, performance, and attendance. Setting daily goals to ensure objects are met. Ensuring all resources are readily available to accomplish those set goals. Identifying outliers for senior management and what steps are being taken to improve performance. Motivating team members and identifying and applying career advancement opportunities. Process payroll transactions including incentives and ensuring team’s total working hours are accurate and timely processed for payout. I also worked as a Quality Analyst which aided me paying close attention to detail and also having the ability to meeting tight deadlines. I was tasked with creating and organizing audit reports across company's database, as well as analyzing trends and comunicating recommendations for improvement to the company's leaders. I was also able to Recognize areas of possible risk and designed innovative Solutions to ensure adherence to legal and professional standards. My experience as a Customer Service Representative provided me with Problem Solving skills as well as Documentation Skills, Listening Skills, and Phone Skills that is, speaking to others to convey information effectively Giving full attention to what the customers are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. I also worked as a Sales Representative which aided me in paying close attention to details as wellas having a resilient spirit and a persistent nature. I am a proven team player and I pride myself on loyalty and commitment. I am long on effort and enthusiasm, although short on experience. I look forward to the opportunity to discuss how my skills and background can serve the goals of your organization

Social Media Consulting
Quality Assurance
Compliance
Customer Service
Telephone
Customer Satisfaction
Management Skills
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