Hire the best Software Documentation Writers in the United States

Check out Software Documentation Writers in the United States with the skills you need for your next job.
  • $75 hourly
    I have a unique set of skills that can help make all of your maps, graphics, reports, user guides, technical documents, proposals and presentations look professional, clean, and user-friendly. I have a technical background working for many years as a Geographic Information Systems (GIS) manager at a large municipality, specializing in SQL database administration, custom online mapping applications, and asset management CRM. I have extensive knowledge of ArcGIS Online, including setting up Field Maps, integrating with Make (formerly Integromat), creating custom dashboards, customizing with Arcade, and administering organization AGOL websites. In addition to my technical background, I am also an award-winning and published cartographer having won several ESRI User Conference Map Gallery awards, including First Place in a Map Series and Best Overall. Over the years, I've published hundreds of maps and map-related brochures, in addition to, other non-map-related collateral such as product packaging, business cards, brochures, invitations, t-shirts, logos, websites and banners using Adobe Creative Suite (Photoshop, InDesign, and Illustrator). I also have a strong technical writing background having written several software-related white papers, online help manuals, presentations, and user documentation for Javascript mapping applications, metadata software, and various mapping software. I'm efficient, professional, and have a unique ability to not only make things look great, but I also have the analytical skills to make sure the content is engaging, clear, and concise.
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    Mapbox
    GIS
    Adobe Creative Suite
    ArcGIS Online
    Digital Mapping
    ArcGIS
    Graphic Design
    Technical Writing
    Web Design
    Adobe Photoshop
  • $35 hourly
    If you are looking for an experienced Excel, MS Access, VBA, SQL or technology/consulting specialist, look no further. ✔ 100% Upwork Job Success ✔ 100% Client satisfaction ✔ Microsoft Certified ✔ 20+ Years of Experience ✔ Founder and Developer of Bid4Build Software There are many freelancers who can provide specific programming applications, one customer at a time, but few who have the technical acumen, skill and opportunity to create an enterprise-level solution. Bid4Build software was this solution which I successfully developed and supported for thousands of retail construction customers. That's an entirely different level of experience and capability which is a key differentiator in your selection of a freelancer. My passion is to work with clients to define and translate complex requirements into an optimized and user-friendly working solution. I have a deep understanding of technology and application design principles and how to apply them to create efficient and scalable solutions. I can use this knowledge to create applications that are specific to your requirements and work well. I am also skilled at workflow design and reducing data redundancy, which means that I will make sure that your data is managed in a way that is easy to use. I have over 20 years of industry experience with a strong understanding of the Microsoft Office suite of products and have expert-level proficiency in using VBA for Access and Excel to automate tasks and create custom applications. I have successfully delivered customized solutions to a diverse range of clients and industries, and have a proven track record of success in delivering projects on time and within budget. This includes all Upwork clients to date. Contact me today so we can discuss your project objectives. My focus is to provide you with a cost-effective and successful outcome. Let's collaborate to transform your requirements into powerful and user-friendly automated systems, enabling you and your business to achieve higher levels of productivity! As part of a consultation, I will be happy to review existing requirements, files and documents without cost or obligation for an award. I can commence a project immediately upon receipt of specifications, and typically provide recommendations with a prototype for review within a few hours of award or request.
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    Data Analysis Consultation
    Construction Estimating
    Database Design
    Data Analysis
    Database Programming
    Database Development
    Requirements Specification
    Excel Macros
    Microsoft Access
    Excel Formula
    Microsoft Access Programming
    Visual Basic for Applications
    Microsoft Excel PowerPivot
    Microsoft Excel
  • $75 hourly
    Your Go-To Tech Pro: Bringing Practical Expertise to Drive Results! Hello! With a diverse background spanning various industries, I'm equipped to offer hands-on expertise tailored to your tech needs. A Quick Look at My Journey: I kickstarted my career in Emergency Medical Services and quickly transitioned into the tech-centric worlds of Utilities, Energy, and Telecommunications. My experience isn’t just confined to big corporate settings; I've also made impactful contributions in Multi-Family Housing and spearheaded initiatives in a leading Private Fiber to The Premises firm. Plus, my time in freelancing has given me a 360° view of challenges and solutions. What I Bring to the Tech Table: Smooth Operations: Streamlining processes to ensure everything runs efficiently. Data Mastery: Whether it's setting up robust databases, ensuring data integrity, or leveraging insights for strategic moves. Team Leadership: Guiding teams, understanding business tech needs, and ensuring we’re always aligned with objectives. Time Management: Keeping projects on track, meeting milestones, and exceeding expectations. Innovative Tech Solutions: Leveraging advancements like machine learning to offer cutting-edge solutions. Why Collaborate with Me? It's not just about tech; it’s about understanding the bigger picture, leading teams, and ensuring that technology aligns perfectly with business goals. Together, we'll harness tech solutions that drive growth and efficiency for your business. Ready to Elevate Your Tech Game? Whether you have specific projects in mind or want to explore tech possibilities, reach out. Let's collaborate and turn visions into reality. Note: This content was crafted with assistance from Chat GPT, a trusted tool for generating concise and impactful content.
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    Technical Writing
    Microsoft SharePoint Development
    Microsoft Azure SQL Database
    Oracle Cloud
    Exploratory Data Analysis
    Alteryx Analytic Process Automation Platform
    Tableau
    Microsoft Power BI Data Visualization
    Data Model
    Data Science
    Database Design
    Business Operations
    Data Analysis
    Business Process Modeling
    Data Modeling
    Technical Documentation
  • $75 hourly
    Are you looking for someone who can come in and take a project to completion with minimal fuss? Do you just want it to happen? Well, I’m that person! Simply put, I build great teams that deliver high-quality products, on-time, within budget that customers love! *Testimonial* “In my 20 years of professional experience, [Samantha] showed me a new level of what a good project management should be. She perfectly translated the technical challenges to the stakeholders while at the same time mediated the task priorities. More importantly, she has a strong psychological sense which allows her to build relationship[s] with each individual within the team.” — Mission Bio Executive *Customer Needs vs Corporate Objectives* Addressing customer needs, while meeting corporate objectives, is a balancing act I have mastered. I excel at constructing, refining, and leading teams to execute from concept to final on-time delivery. Before I start any project, I work with stakeholders and customers/clients to determine success metrics and definitions of done. Upfront planning is crucial. Essential components include transparency and constant communication — up, down, and across the organization and with customers. My processes involve centralized documentation, regular timeline updates, and, most importantly, alerts of potential pitfalls (the earlier, the better!). My job history shows a solid track record of shipping high-quality products within budget, including updating existing apps, creating new products, and weathering escalation situations. *Agile Processes* Developing custom agile processes (Scrum) tailored to specific use cases and customers increases efficiency, quality, scalability, sustainability, and customer happiness. No two teams/projects are alike, so why settle for out-of-the-box solutions? Make the most of the team you have because you’ve already invested in them.
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    Technical Documentation
    Technical Writing
    Team Building
    Customer Experience
    Project Budget
    Software Testing
    Product Design
    Project Requirements
    Needs Assessment
    Project Management
    Requirement Analysis
    Technical Project Management
    Scrum
    Agile Project Management
  • $150 hourly
    An Upwork veteran with a top 1% software development agency that has been personally vetted by Upwork. I’ve helped businesses improve their efficiency, reduce time to perform tasks with software automation, 3x their annual income, rescue existing software projects, and helped SaaS owners by developing MVPs that went on to get funding and acquired. My accomplishments have landed coverage in Forbes, Yahoo Finance, Tim Ferriss, GeekWire. I have also been a panel speaker at Upwork headquarters. Ways I’ve helped business owners: - Business Intelligence Dashboards to gain valuable company insight - Streamline communication, document storage and processes for employees and clients - Bring company to modern age Ways I’ve helped corporate management: - Updating or adding features to current software for improved efficiency - Eliminate spreadsheets and manual processes - Build web and mobile applications from scratch that are specific to their internal processes Ways I’ve helped technology managers: - Re-architecture legacy software for the modern age - Project Rescue for software that went south - Connecting current software to third-party API services Ways I’ve helped SaaS start-ups: - Develop MVPs within 90 days - Consulting on ways to help market the SaaS product - Pass code audit reviews for investor funding I am only accepting long-term engagements with clients to not only develop a solution, but to support and maintain it as your business or product grows in the years to come.
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    Vue.js
    AngularJS
    React
    Django
    Node.js
    Apex
    Software Architecture & Design
    Machine Learning
    Python
  • $85 hourly
    I am a published food systems author who started my career as a technical writer. I later advanced within both the food and technology industries as a start-up executive. My technical history includes experience at Microsoft, Apple and other Fortune 500 companies, as well as many seed and philanthropic organizations, including Breadcrumb POS and Stone Barns Center for Agriculture. Over the past decade, I have worked at the intersection of food+technology, with a focus on economic development of localized food systems. The culmination of this work is a comprehensive text about the foundation of flavor, the importance of quality sourcing, and using the all of everything, published by Chelsea Green Publishing. It received a James Beard Nomination in 2018. My work in reducing consumptive waste streams has been featured by the New York Times, Modern Farmer, The Splendid Table, and Food Curated. My project participation with Feeding the 5000 was supported by the United Nations Environmental Program. I have exhibited at Harvard Law School and participated in early food incubators at Stanford University and Babson College.
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    Operations Research
    Recipe Writing
    Article Writing
    Article Curation
    Qualitative Research
    Business Proposal Writing
    Copy Editing
    Market Research
  • $30 hourly
    My clients look for verifiable results in their businesses or projects, and I do not disappoint. With a 7+ years career in technical and business writing, I have worked across various industries, predominantly in fintech. I currently offer; 1. Articles 2. User guides 3. Manuals 4. API Documentation 5. Product Reviews 6. Product Comparisons 7. Whitepapers 8. FAQs 9. Website Content 10. Proofreading, Editing, and formatting 11. Business plan/ Proposal 12. Risk Management Plan 13. Developer Guides 14. Other documents and content. My clients spotted these qualities that made a difference in their projects. 1. In-depth industry and project research 2. Ability to consolidate ideas into a working model 3. Written communication expertise 4. Excellent understanding of consumer behavior 5. Game-changing sales strategy. 6. Error-free grammatical expressions 7. Strong command of the English language 8. Ability to break down technical concepts. 9. Simplifying guides for all user experience levels. 10. No AI content. I've worked on over 500 successful projects and would love to add a +1 to that figure. Your business is overdue for an upturn, don't you think so? Let’s have a chat about it.
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    SEO Writing
    User Manual
    Creative Writing
    Sales & Marketing
    Sales Funnel
    API Documentation
    Internet of Things
    User Guide Writing
    White Paper
    Business Analysis
    Content Writing
    Technical Writing
    Article Writing
    Business Writing
  • $3 hourly
    Greetings. I have a wide background in the healthcare industry, with specific expertise in ISO 13485 (medical devices) and HIPAA compliance work. My work includes developing content for Quality Management Systems, and helping Clients implent quailty procedures (GMP) for device manufacturing operations, including software development. I also support FDA submissions by writing Substantial Equivalency reports, defining Product Codes, Product Class, etc. Finally, I have expertise with the federal HIPAA regulations, and I've helped many Providers and Business Associates meet HIPAA requirements. I'm certified as Lead Auditor for ISO13485, and I've worked with ISO 14971 (Risk Mgmt), ISO 62304 (SaMD), ISO 22301 (IT Business Continuity), and CFR 11 Part 820 (Quality Systems). My Clients have included medical device inventors, software developers, established device manufacturers, and many healthcare Providers. I've held staff & mgmt positions w large Fortune 100 corporations and worked with many start-ups/ early-stage companies. I have BA/MA degrees from American universities, and I'm a Member of Regulatory Affairs Professional Society (RAPS). Native English speaker. I'm happy to discuss your Project, and I'm avail during normal business hours, CDT. Pls refer to my website for more: medtechresults.com
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    Project Management
    Data Breach Mitigation
    Software QA
    Factory & Supplier Auditing
    Quality Management System
    Internal Auditing
    AI Regulation
    Regulatory Compliance
    Medical Device
  • $65 hourly
    I am a technical communications professional with over 20 years of experience creating effective information targeted for the end user. I have been employed and consulted for large corporations, including IBM and Pfizer, as well as for small companies and startups. I can work effectively with internal groups (engineers, architects, product support, CTOs, marketing and sales) and address customer needs to produce high quality products and solutions. I have developed a variety of print and online deliverables, including product installation guides, user's guides, programmer guides, help systems, multimedia demos, marketing brochures, datasheets, websites, and tutorials. As a former software engineer, I am familiar with many programming languages and am comfortable providing code samples to supplement instructions. I have experience in content creation, research, analysis, and maintenance for websites. I am an IEEE Life Member and enjoy learning about technology. As well as writing for a technical audience, I enjoy making technical information available to the average reader. I developed a website that was selected as a finalist for outstanding oceanic media production in the U.S. Pavilion at the Lisbon World Expo. I also co-authored a book on Computers and Visual Stress that provides information for a general audience. I would be interested in learning more about the needs of your next project and how I can assist. I will be respectful of your time and budget, while focused on providing information your audience can use.
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    Academic Writing
    Grant Writing
    Research Proposals
    Scientific Writing
    Proposal Writing
    Research Papers
    Environment & Green Technology
    Sustainability
    Web Development
    Information Architecture
    Software
    Computer Hardware
    Technical Documentation
    Technical Writing
  • $150 hourly
    One of my biggest passions in life is technology, and I've been working professionally for 20+ years in the industry. From the repair shop to the board rooms, classroom and hands-on experience have made me highly skilled in IT solutions management, strategy, planning, implementation, support, and training. Having worked with hundreds of technology solution providers, I bring over a decade of experience with best practices, compliance, and industry standards within the ConnectWise platforms.
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    Project Management
    Employee Training
    ConnectWise Automate
    Business Process Automation
    Business Process Management
    Gap Analysis
    Network Monitoring
    ITIL
  • $125 hourly
    I have spent the last decade in software product development for small privately owned companies and startups. Throughout my career I have worn several hats from QA Analyst to Business Analyst to Project/Product Manager. The last few years my focus has been on implementing and optimizing Zendesk products for clients. This includes, but is not limited to: Email setup and forwarding, user setup, IVR setup, importing organization/client information, macros, creating triggers and SLAs, integrations, automations, creating customized fields, creating and maintaining the ZD Guide, as well as creating customized reporting and implementing AnswerBot. Not only do I have experience with implementing the software, but I was an end user previously as well - so I can provide insight from a workflow/best practices perspective, as well as a technical perspective!
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    Agile Project Management
    Project Management
    Usability Testing
    Zendesk
    User Acceptance Testing
  • $70 hourly
    My passion is doing what I can to help others feel confident in their job and to feel value in what they are contributing to their company! I had the opportunity to manage the Finished Goods and Logistics workforce development program for a growing technology company. We created and implemented training programs, documentation solutions, and performance management support globally. My department grew from 1 local site to 13 locations worldwide! I am skilled in taking complex information and making it easier to understand. I enjoy learning new processes and documenting them step-by-step into helpful Standard Operating Procedures (SOPs). I have helped with the rollout of corporate HR initiatives and projects. I have experience creating developmental programs for new employees through existing leaders, designing instruction and training materials, teaching classes, and implementing change management initiatives.
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    Training & Development
    Job Description Writing
    Staff Orientation & Onboarding Materials
    Performance Management
    Process Improvement
    Technical Writing
    Manufacturing & Construction
    Company Policy
    Procedure Development
  • $65 hourly
    Hello! Thank you for taking the time to look at my profile. Contact me if you need to create helpful and searchable documentation for your applications, cloud services, or APIs. I am proficient with the following tools: Markdown, VuePress, Jira, Confluence, Postman, Swagger, ReadMe, Stoplight, Google Workspace, Microsoft Office, and others. Please look at the portfolio section below for examples of my work. I look forward to working with you.
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    Technical Writing
    Writing
    Technical Translation
    Translation
  • $55 hourly
    I first discovered my passion for programming when I was 12yrs old after getting a book to learn C++ in 21 days. I'm grateful to have gotten such a start as the lessons I learned then both in programming and object oriented design have stayed with me through my entire journey. Eventually I moved on to learn other languages like Visual Basic, Liberty Basic, Python, PHP, JavaScript, Lua, Java, etc., etc. I programmed primarily as a hobbyist for about 16 years working on projects that interested me that I could learn from until I finally broke into the industry professionally in 2016. I started as a web developer and was quickly moved up to a SR Engineer as my experience clearly shined through. I had the privilege of getting to learn and work on a large team of developers that followed a strict dev ops process to ensure that we worked together to deliver on excellence. Since 2016 I have specialized in NodeJS applications. Mostly on a MEVN stack (Mongo, Express, VueJS, Node) using NuxtJS for the front-end and MoleculerJS Microservices for the backend. I am well versed with this stack and every part of the development process that it entails. I can help you plan, build and deliver your next business application or project all the way from gathering requirements to actually implementing the solution. I work quickly and efficiently and deliver quality solutions that stand the test of time. My longest running software in production so far actually had an 8 year run (it was a simple JavaScript UI for expediting note taking and troubleshooting for Medtronic Diabetes pump support specialists, they just retired it last year for something that fully integrates with SAP). I consider myself an especially great asset to startups and small-medium sized organizations due to my wide range of experience and my ability to perform in various roles surrounding software engineering. Not only can I help you develop an amazing business solution, but I can help your team implement and follow a proper dev ops process and teach them to achieve success.
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    Software Architecture & Design
    Enterprise Software
    JavaScript
    Node.js
    Microservice
    Nuxt.js
    Vue.js
    API Integration
    Web Application
    Firebase Cloud Firestore
    JSON
    MongoDB
  • $65 hourly
    Special rate is for open-source projects only! And if the project is VC-funded, open-source price is 45/hour. --------------------------------------------------------------------------------------------------------------------- I'm here to help you write great documentation for your software projects. The kind of docs that make readers say, "I love these docs!" My specialty is documentation for developer audiences: API docs, programming tutorials, and implementation guides. I also write research-based longform articles about technical topics. ## Experience Currently, my primary job is on a manufacturing system with bridging MQTT, Graph databases, and Kubernetes. Previously I worked at Grafana Labs. Specifically, I oversaw the docs for the load-testing tool, k6. These docs are well-loved in the developer community: I encourage you to read the k6 OSS docs, or search the G2 reviews for k6―just `ctrl+f` and type "docs". I care about users, readers, and design. I also have extensive experience as a freelancer for all types of projects. I was a teacher before I was a technical writer. And still I think of technical writing as a form of teaching. ## Technology Linux and open-source enthusiast. Decent scripting skills with JavaScript and Bash. Familiar writing Python and SQL. Comfortable setting up containers and CI scripts. Experience with many major authoring tools and static site generators: Hugo, Gatsby, Docusaurus, Jekyll. Markdown, Asciidoc, and so on. Very comfortable with the OpenAPI (Swagger) spec. I'm more of a scripter than a programmer, but I can dig through code and ask pointed questions.
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    Jekyll
    Swagger
    Technical Documentation
    Grafana
    Hugo
    API Documentation
    Technical Writing
    OpenAPI
    Bourne Shell
    Load Testing
    JavaScript
    Static Site Generator
    Markdown
    Linux
  • $60 hourly
    I'm a software developer and technical writer. I've seen legacy codebases, brand new systems, and a bunch of things in between. I recently finished out a term at Temporal Technologies. Before that, I worked for a warehouse automation firm and a pharmaceutical software company. I've written manuals, how-to's, tutorials, conceptual pieces, knowledge base articles, references, and much more. I can also just review some docs for you. I majored in computer science and minored in technical writing. I also have a concentration in cyber security.
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    Agile Project Management
    MadCap Software
    Microsoft Office
    UX Writing
    Xamarin
    Tutorial
    Editing & Proofreading
    Python
    C#
  • $75 hourly
    Expert-level Regulatory & Process Technical Writer and editor with over 20 years experience, including FDA-regulatory Quality documentation. Highlights: - Draft press release and technical content for advertising and marketing agency clients using SEO methods for Google Search & Apple Search Ads (certified) on AWS and EV topics. - Author 510k submission for NY Medicaid provider and trained/guided staff on QMS management, which included authoring a collection of FDA quality processes and policy. - Draft Teacher’s Notes for Senior Researcher at UVA Darden Graduate School using Standard Harvard Methodology. - Architect knowledgebase wiki using Bookstack for production company. - Wordpress design and web editing / maintenance for independent pharmacy owner clients. - Spearhead HIPAA-compliant Disaster Recovery plan creation for insurance organization. - Prepare drafts for Deloitte Tax clients of submission to IRS for tax incentive program. - Customized Mozilla’s Bugzilla template toolkit to architect an enterprise-scale application; validated for regulatory use; led training sessions via webinars and in-person training sessions for each group based on custom roles and permissions. Recieved award for co-spearheading the design of a brand standards resource; acted as company-wide style czar for all client-facing documentation.
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    Total Quality Management
    Agile Software Development
    Product Requirements Document
    Regulatory Compliance
    Template Design
    Process Documentation
    Technical Editing
    Editing & Proofreading
    Quality Management System
    Microsoft Word
    Style Guide Development
    Technical Writing
    JavaScript
    HTML5
  • $75 hourly
    I am a seasoned professional with broad knowledge and experience in a variety of industries. My specialty is in the insurance (workers compensation, TPA, Medicare, auto, liability, P & C, Specialty Risk) ecosystem, including policies, compliance, claims, billing, vendors, and licensing. I have refined skills and a proven track record. I am effective in collaborating with all levels of stakeholders no matter what the project. I am a quick study on new topics. I welcome opportunities to mentor and explore together what is possible and how to achieve it effectively and efficiently. My key skills include: Versatility Leadership Communication Mentoring Organization Research Process Analysis Pattern Recognition Vision Agile and Waterfall Methodologies I have current experience in the following industries: Insurance (P&C Underwriting, Claims and Bill Processing ecosystems, Workers Compensation, TPAs, Medicare, Other Health Insurance Providers, insurance licensing) Real Estate Investment. I am active and enjoy: Cycling Hiking Kayaking Skiing (downhill) Travel Watercolor painting Writing How can I help you complete your next project effectively and efficiently?
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    Stakeholder Management
    Agile Project Management
    Quality Assurance
    Jira
    IT Project Management
    Cross Functional Team Leadership
    Agile Software Development
    Requirements Specification
    Business Analysis
    SaaS
    Technical Writing
    English
    User Manual
  • $60 hourly
    Graduated from the University of Illinois at Urbana-Champaign with a BS in Physics and a Technical Focus in Computer Science in 2018. Following that I worked at Epic Systems, the electronic medical record company which holds more than 80% of the US population in their database. Working closely with both clients and developers, I wrote scripts to extract, format, and deliver data while communicating technical details to clients. Since then I've worked with a number of small businesses and start-ups, in diverse fields ranging from real estate to advertising. Well versed in Python scripting, AWS architecture and API integrations. Happy to help with whatever technical or data needs you may have!
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    English
    IT Management
    IT Consultation
    Software Debugging
    Tracking Pixel
    SQL Programming
    Pixel Setup & Optimization
    Project Management
  • $57 hourly
    Hey there, I am a freelance Full-Stack Developer that specializes in Zendesk Application Development. If you are in need of some custom private apps for your Zendesk instance I am your guy! I am able to consult and set up documentation so that you experience the least amount of overhead possible with getting the App deployed to your agents. Additionally, I am able to configure easily modifiable apps so that you can easily update apps on your own through the Zendesk App configuration interface in the admin panel. Best of all though, having done Zendesk Admin work, you can be sure to trust me with your instance knowing it is in good hands!
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    Mongoose
    Zendesk API
    Full-Stack Development
    Software Development
    ExpressJS
    Software Architecture & Design
    Zendesk
    Application Integration
    Vue.js
    JavaScript
    Bootstrap
    MongoDB
    Node.js
  • $75 hourly
    As a Business Analyst, strong in Functional Consulting, Documentation, Decision Making & Problem Solving. Cross functional experience in business analysis together with experience programming & development. Expertise in effort estimations, scope management and project planning. Expertise in creating requirement specification documents, performing gap analysis and devising business process flows for complex systems. Have worked with top IT MNCs for prestigious clients.
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    Salesforce
    Product Requirements Document
    User Guide Writing
    Documentation
    Requirement Analysis
    Project Requirements
    Product Backlog
    Scrum
    Requirements Specification
    User Flow
    Business Analysis
    User Manual
    Software
  • $50 hourly
    I'm a technical writer and editor with software development experience (especially with web applications using ASP.NET MVC). I have a passion for writing, editing, and coding. I'm great with project management and communication. I have an eye for precision, consistency, and quality. I also often juggle multiple projects at once successfully. A little about me on a personal level: I enjoy reading, writing fiction, and making home improvements to my new home. I love reading anything from British literature (especially Jane Austen) to well-written, trashy romance novels.
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    ASP.NET MVC
    Technical Editing
    Editing & Proofreading
    Documentation
    Software Development
    JavaScript
    HTML
    Technical Writing
    CSS
    ASP.NET
    C#
    Writing
  • $130 hourly
    7 years of Zendesk and Jira admin experience, certified! I'm a problem-solver with a passion for process improvement while customizing the systems you use to make them work for you. Documentation and trainings are always included. **Specialties** - General Best Practices - Customer service workflows - ITIL processes - Tiered service desks and escalation workflows - SDLC and other dev workflows - Change control and CAB workflows, multiple approvals - New software approval processes - NPI and PMO workflows - Onboarding/Offboarding workflows **Industry experience** - Tech - eCommerce - Manufacturing - Telematics - Consumer staples - Insurance - Finance - Public sector **Certifications** PMP ITIL Zendesk Jira
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    Software Design
    Agile Project Management
    KPI Metric Development
    User Acceptance Testing
    Customer Service Analytics
    Business Planning & Strategy
    Process Design
    Business Analysis
    Training
    Project Management
    Process Improvement
    ITIL
    Jira
    Zendesk
  • $75 hourly
    Innovative training professional who relies on organizational and situational context to shape successful learning solutions in the health industries. Current Certified Epic Principle Trainer with strong customer service background. Passionate community health advocate and educator. Highly effective on-boarding coach for veteran employees. Results-oriented developer with experience in the health care/hospital systems and entertainment industries who brings outstanding interpersonal awareness, timing, and mature artistic sensibilities to the development and delivery of training. Recruited for strong collaboration across organizational levels and business units.
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    Music Performance
    Education
    Adobe Captivate
    Education Presentation
    Public Speaking
    Microsoft PowerPoint
    Community Engagement
    Product Demonstration
    Songwriting
    Epic Systems Medical Software
    Adult Education
    Voice Acting
  • $45 hourly
    👋 Hi there! I'm Ethan, a highly skilled and motivated Full Stack Developer with a passion for creating innovative solutions and delivering exceptional results. With a B.S. in Computer Science from Georgia Tech and specialized training at Netflix, I bring a unique blend of top-tier education and real-world experience to the table. 🎓 As a recent graduate from Georgia Tech, I have gained a deep understanding of software development principles, data structures, algorithms, and computer networks. My coursework has equipped me with the technical expertise necessary to tackle complex coding challenges and develop robust applications. 💼 Additionally, I have had the privilege of receiving lucrative training at Netflix, where I honed my skills in advanced Java backend development and worked with industry-relevant tools like Spring Boot, SQL, and AWS. This immersive program, designed to accelerate job readiness, allowed me to collaborate with seasoned Netflix engineers on intricate challenges such as media codec compression, horizontal scaling, and DNS/CDN optimization. 🚀 Throughout my career, I have served as the Head of Software Development at multiple companies, where I led the design, development, and integration of full-stack systems. Leveraging my expertise in HTML, CSS, JavaScript, Python, and various frameworks such as Flask and Django, I have successfully delivered projects that have enhanced the efficiency and effectiveness of web resources. Additionally, I have experience in web scraping and data science, utilizing tools and techniques to extract valuable insights and drive data-informed decision-making. 💡 My skill set encompasses a wide range of languages, frameworks, and methodologies including HTML, CSS, JavaScript, Java, Python, Git, Flask, Django, REST APIs, SQL, and more. I am well-versed in building responsive and user-friendly web applications, implementing robust backend systems, and ensuring seamless integration with APIs and third-party services. 🌟 I take great pride in my ability to tackle complex challenges, provide elegant solutions, and deliver high-quality projects on time. My strong analytical skills, attention to detail, and commitment to staying abreast of the latest industry trends make me a valuable asset in any development team. 🤝 Let's connect and discuss how I can leverage my skills and expertise to bring your projects to life. Whether it's developing cutting-edge applications, optimizing existing systems, or collaborating on new initiatives, I am excited to work with you and contribute to your success. ✉️ Feel free to reach out to me to explore how we can work together to achieve your development goals. I look forward to connecting with you and discussing your vision.
    vsuc_fltilesrefresh_TrophyIcon Software Documentation
    Swift
    Computer Science
    Project Management
    Back-End Development
    C
    HTML
    C++
    C#
    CSS
    Django
    SQL
    Java
    JavaScript
    Python
  • $100 hourly
    I've been building unique software solutions since 2020. I love building new projects from the ground up and contributing to existing projects that make a difference in the world. I believe in quality solutions, good communication, and test driven development. 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗜 𝗖𝗮𝗻 𝗣𝗿𝗼𝘃𝗶𝗱𝗲 - 𝙎𝙢𝙖𝙧𝙩 𝘾𝙤𝙣𝙩𝙧𝙖𝙘𝙩𝙨: I can provide smart contracts for ERC20/ERC721 tokens, NFT Marketplaces, Physical Goods Marketplaces, and Databases that use a combination of Solidity and IPFS for a truly decentralized backend - 𝘾𝙧𝙮𝙥𝙩𝙤 𝙒𝙖𝙡𝙡𝙚𝙩𝙨: I can build crypto wallets that take a simple seed phrase and turn it into blockchain address with full payment functionality - 𝘽𝙡𝙤𝙘𝙠𝙘𝙝𝙖𝙞𝙣 𝙏𝙧𝙖𝙘𝙠𝙞𝙣𝙜 𝙖𝙣𝙙 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨: I love tracking addresses and parsing through blockchain history to provide real answers to complicated questions - 𝘼𝙪𝙩𝙤𝙢𝙖𝙩𝙚𝙙 𝘿𝙖𝙩𝙖 𝙍𝙚𝙥𝙤𝙧𝙩𝙞𝙣𝙜: I can build software that automatically takes your raw data and turns it into a human readable spreadsheet... I can even have a bot deliver your spreadsheet for you! - 𝙒𝙚𝙗 𝙎𝙘𝙧𝙖𝙥𝙞𝙣𝙜: Extract valuable data in an efficient manner - 𝙏𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝘼𝙧𝙩𝙞𝙘𝙡𝙚𝙨/𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩𝙖𝙩𝙞𝙤𝙣: How-To Guides and Software Docs (with code examples) in pretty much any format you could ever want - 𝙏𝙧𝙖𝙙𝙞𝙣𝙜 𝘽𝙤𝙩𝙨: Turn your manual trading strategy into an automated powerhouse! - 𝙁𝙪𝙡𝙡 𝙎𝙩𝙖𝙘𝙠 𝙎𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙨: I can give your app a custom frontend using JavaScript/React, HTML and CSS - 𝘾𝙪𝙨𝙩𝙤𝙢 𝙎𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙨: Need something that's not listed above? Send me a message and we'll talk! 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲 - 𝘾𝙪𝙨𝙩𝙤𝙢 𝙎𝙤𝙛𝙩𝙬𝙖𝙧𝙚: You have a unique problem and it requires a unique solution - 𝙌𝙪𝙖𝙡𝙞𝙩𝙮: You care about the quality of your project or product and you want things handled with proper time and care - 𝙏𝙚𝙨𝙩 𝘿𝙧𝙞𝙫𝙚𝙣 𝘿𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩: You believe that software products should be properly planned and tested before hitting production - 𝙋𝙚𝙧𝙨𝙞𝙨𝙩𝙚𝙣𝙘𝙚: You want someone who attacks a problem from every angle and does not believe in the phrase, "It can't be done" 𝗠𝘆 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸 - Python - Rust - JavaScript - Julia - C++ - Solidity Take a look at some of my reviews below to see what other clients have said!
    vsuc_fltilesrefresh_TrophyIcon Software Documentation
    Solidity
    Ethereum
    Blockchain
    Bitcoin
    Data Extraction
    Julia
    Writing
    Content Creation
    JavaScript
    React
    C++
    HTTP
    Rust
    Python
  • $50 hourly
    I'm on a mission to save your business from disaster. Business owners and leaders are often left hemorrhaging money in the event of a disaster and with the skills and insight I've developed over the last decade, I can help to identify the single points of failure in your organization that are going to cost you money. It's not a question of if disaster strikes, but when. With the experience I bring from engineering, maintaining, and supporting Cyber Spaces for a range of businesses from small software development companies to mid-sized law firms, I provide an additional level of protection for your business in the case of disaster. Whether that disaster is due to malicious action or losing vital members of your team, I provide peace of mind. If you're still unsure whether I have the necessary skills to help your business, here are a few of the titles and positions I've held over the last decade: • Project lead for Microsoft 365 and Google Workspace hardening • Team lead for Cyber Breach Response • Systems Engineer • Documentation Expert • Helpdesk Engineer
    vsuc_fltilesrefresh_TrophyIcon Software Documentation
    Google Workspace Administration
    Editing & Proofreading
    Testing
    Linux System Administration
    Technical Project Management
    General Project Consulting
    Documentation
    Technical Documentation
    Tech & IT
    Windows Administration
    Writing
    Linux
    Microsoft Windows
    Bash
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