Hire the best System Administrators in Lagos, NG
Check out System Administrators in Lagos, NG with the skills you need for your next job.
- $50 hourly
- 5.0/5
- (16 jobs)
I am a highly motivated Technical Support Engineer with an excellent track record of providing outstanding customer service and support to clients in various business sectors across EMEA (Europe Middle East and Africa) and America.System AdministrationOffice 365Microsoft TeamsTechnical SupportMicrosoft SharePoint AdministrationCustomer SupportTroubleshootingSoftware DevelopmentTraining PresentationMicrosoft Exchange OnlineMicrosoft OutlookEnglishTeam ManagementPhone SupportEmail Support - $25 hourly
- 5.0/5
- (19 jobs)
1. Experienced in providing superior service frontline Technical Support to clients, using advanced troubleshooting mechanisms in Office 365 (Exchange Online, SharePoint Online, Teams, Outlook 2016, OneDrive). 2. Active Directory Connect tool (AD Connect) and advising customers on the best course of action. 3. Working with DNS -Types or records, record creation, DNS management, DNS troubleshooting. 4. Experience working with Active Directory - FSMO Roles, Active Directory Domains and Trusts, Active Directory Sites and Services. 5. Experienced with using and troubleshooting Outlook 2016 within the network environment (permissions, calendar sharing, and delegation). 6. Troubleshooting and setting up of essential Exchange functions for customers. 7. Management of Active Directory to suit the desired purpose for customers. 8. Navigating essential SharePoint for Customers, likewise carrying out advanced troubleshooting. 9. Initiating a structured activity for Customers in compliance with the internal rules and procedures of the Company and the internal Regulations. 10. Working autonomously as part of a global team. Incidence Management experience - including managing business expectations and communications for clients. 11. Basic User & Security Group Active Directory administration guide for customers. 12. Assign Users permissions to manage your organization's email and mailboxes from the Exchange Admin center for customers globally. 13. Set up an archive and deletion policy for mailboxes in organizations for clients. 14. Setting up "send as" and Send on behalf" delegates for someone's mailbox for client companies. 15. Enabling Email anti-spam protection and malware filters and other complexities involved for client companies as well. 17. Configuring permissions in Exchange Online and Manage Role Groups with the organization's policies to suit client needs. 18. Delegating SharePoint Admin roles to manage Microsoft 365 Groups, including creating, deleting, restoring groups, and changing group owners for clients. 19. Management of sharing settings at the organization level for companies. 20. Management of site storage limits. 21. Ensuring proper management of meetings, including meeting policies, configurations, and conference bridges. 22. Proper configuration of voice, including calling policies and phone number inventory and assignment. 23. Guiding clients in managing all org-wide settings, including federation, teams upgrade, and Teams client settings. 24. Ensuring good guidance on teams in the organization and their associated settings, including membership (group management supported via PowerShell, team management in the Teams admin center. 25. Manage Teams – certified devices and set up and assign configuration policies. 26. View User profile page and troubleshoot user call quality problems using advanced troubleshooting toolset. 27. Access, monitor, and troubleshoot tenants call quality and reliability using data exposed in Call 28. Quality Dashboard (CQD) down to the users impacted by poor quality for clients. 29. Troubleshoot communications issues within Teams by using advanced troubleshooting tools. 30. Management of Teams configuration and updates, review device health and status of connected 31. Peripherals, set up and apply configuration profiles, and restart devices for customers. 32. Maintaining and managing the Teams service and creation of Microsoft 365 Groups. 33. Providing advanced troubleshooting using both Internal/External tools. 34. Deep Knowledge of using PowerShell cmdlets in troubleshooting Microsoft 365 Applications. 35. Plan Security and compliance roles and policies for Microsoft 365. 36. Manage Microsoft 365 subscription and Tenant health. 37. Managing and implementing Multi-Factor Authentication (MFA) to suit the desired purpose. 38. Managing Teams as well as integrating them with other Microsoft 365 Applications and also carrying out advanced troubleshooting. 39. Basic knowledge of Office Deployment Tool (ODT). 40. Management and registration of VLSC.System AdministrationProduct KnowledgeTroubleshootingMicrosoft Active DirectoryTechnical SupportMicrosoft SharePoint DevelopmentDatabase AdministrationCustomer SupportMicrosoft Exchange OnlineMicrosoft SharePoint AdministrationMicrosoft WindowsMicrosoft TeamsAdministrative SupportMicrosoft SharePointMicrosoft Office - $12 hourly
- 5.0/5
- (22 jobs)
I am an experienced IT professional with over 5 years of experience in different facets of IT I have a strong technical background, and a thorough understanding of computer and networking concepts with experience in Office 365 Management, Network Management, and Virtualisation. With Exposure to a wide range of technologies such as Microsoft Azure and Office 365 Exchange, Teams, OneDrive, and SharePoint, server administration, identity, and customer/user support. Cloud support engineer. Support Office 365 products Exchange server configuration and implementations Data Migration Mail flow configuration Hybrid environment setup Network support computer repair and troubleshooting Office 365 Exchange Online SharePoint Online Team OneDrive Azure Active DirectorySystem AdministrationMicrosoft TeamsWindows AdministrationMicrosoft Active DirectoryMicrosoft AzureOffice 365Communication SkillsMicrosoft Exchange ServerWindows ServerBug Tracking & ReportsCustomer ServiceDesktop & Laptop SupportCustomer SupportTroubleshootingEnd User Technical Support - $20 hourly
- 5.0/5
- (8 jobs)
An experienced Microsoft 365 Support Engineer with an extensive knowledge and top-notch troubleshooting of Microsoft 365 Workloads, software, hardware/Desktop, Network , Firewall and Enterprise Anti-Virus relates issues. Worked and resolved thousands of tickets that I received on my queue and also collaborated with my Team towards the resolution of others raised. Fully knowledgeable on Microsoft's quality assurance, privacy, case management, and escalation processes. I graduated from the Department of Electronics and Computer Engineering, Nnamdi Azikiwe University Nigeria. Areas of Expertise: Office 365 |Microsoft Exchange, Outlook, Teams, SharePoint, and OneDrive technology, Intune(Endpoint device management), Azure Identity |Windows 10/11 |MAC OS| Outlook | Active Directory| Azure AD Connect |Desktop Support| VPN | Terminal services(rdp ), Firewall management | Enterprise Antivirus Administration | Network/Server Support/ Monitoring (RMM)System AdministrationMicrosoft Endpoint ManagerTechnical SupportMicrosoft SharePointMicrosoft Exchange OnlineMicrosoft TeamsMicrosoft SCCMSkype For BusinessMicrosoft AzureOffice 365Microsoft Active DirectoryWindows ServerDesktop SupportMicrosoft Outlook - $30 hourly
- 5.0/5
- (24 jobs)
👋I'm Emmanuel, a Microsoft MVP in the Microsoft 365 category, with almost a decade of experience in IT. I focus on enabling business by using technologies to optimize organization strategies, processes, and workflows. I have experience in Infrastructure, Cloud Services, and Productivity applications. I also focus on securing the platforms. I help organizations set up Microsoft 365 tenants and provide worldwide Technical Support to IT Administrators. I have excellent customer service skills as well as communication skills. I am enthusiastic, reliable, and hardworking in helping businesses with their Technical issues and digital transformation. Major areas of expertise: ➡️Microsoft 365 ➡️Microsoft Azure ➡️Microsoft Entra ID ➡️Microsoft Teams ➡️Microsoft Exchange Online ➡️Microsoft SharePoint Online ➡️OneDrive for Business ➡️Microsoft Defender (Security) ➡️Microsoft Purview (Compliance) ➡️Microsoft Intune(Device and Application Management) ➡️Microsoft Copilot Studio (Custom chatbot) ➡️Azure AI Services including Azure Open AI ➡️Windows Server (AD, DNS, DHCP, WSUS, etc) ➡️Exchange Server ➡️Migration of Data (Emails, Files, etc) Professional Certifications: ⏺️Microsoft 365 Certified: Administrator Expert ⏺️Microsoft 365 Certified: Teams Voice Engineer Expert ⏺️Microsoft 365 Certified: Collaboration Communications System Engineer ⏺️Microsoft 365 Certified: Teams Administrator ⏺️Microsoft 365 Certified: Fundamentals ⏺️Microsoft Certified: Azure Solutions Architect ⏺️Microsoft Certified: Identity and Access Administrator ⏺️Microsoft Certified: Azure Security Engineer ⏺️Microsoft Certified: Azure AI Engineer ⏺️Microsoft Certified: Azure Fundamentals ⏺️Microsoft Certified: Security, Compliance, and Identity Fundamentals ⏺️Microsoft Certified: Azure Data Fundamentals ⏺️Microsoft Certified: Azure AI Fundamentals ⏺️Microsoft Certified: Dynamics 365 Fundamentals (CRM) ⏺️Microsoft Certified: Dynamics 365 Fundamentals (ERP) ⏺️Microsoft Certified: Power Platform Fundamentals ⏺️Microsoft Certified: Dynamics 365 Fundamentals ⏺️Microsoft Certified: Microsoft Certified Trainer ⏺️Fortinet Network Security Engineer I am happy to assist with any IT-related issues that you might have Hit the INVITE button and let's discussSystem AdministrationMicrosoft IntuneTechnical Project ManagementCloud Security FrameworkCloud EngineeringTechnical SupportCustomer ServiceMicrosoft Windows PowerShellMicrosoft AzureIncident ManagementIT Service ManagementMicrosoft Endpoint ManagerCloud SecurityMicrosoft Exchange OnlineMicrosoft Teams - $10 hourly
- 5.0/5
- (11 jobs)
Highly Skilled Technical Support Engineer with over 6 years of hands-on experience in Information Technology. Possesses excellent Customer Service Skills, Experience Troubleshooting multiple levels of technical complexities, and strong analytical and problem-solving skills. Experience with Azure, Databases, Exchange Online, Office 365, Azure AD Connect, Intune Mobile Device Management, Active Directory Federation Services, MS Excel, and Azure AD Application Management. Highly flexible, adaptable, and valued team player, passionate about delivering quality service and value to the business through adopting a patient, intentional approach to analyzing issues and assisting with the best solution that fits organizational requirements. Achievements: Three years experience in DevOps. 1. Meeting and exceeding KPI with special awards and recognition 2. Lead a team of highly skilled engineers. 3. Speak to customers about Microsoft technologies. 4. I create internal design configuration documentation including architecture diagrams with technical explanations. 5. Perform training on Microsoft cloud technologies. 6. I provide technical solutions in a professional manner and to agreed timeframes. 7. Team player.System AdministrationAWS ApplicationWindows 10 AdministrationDevOpsTechnical SupportCloud ComputingMicrosoft AzureMicrosoft ExcelOffice 365Microsoft Exchange OnlineMicrosoft Active DirectoryCustomer Support - $30 hourly
- 5.0/5
- (22 jobs)
I appreciate you looking at my profile. I have over two years of experience working as a Customer-Facing Technical Support Engineer both on-site and remotely. I am highly skilled in executing the role of IT Engineer, Microsoft 365 Support Engineer and Enterprise Exchange Administrator specialising in Exchange Online, resolving support requests daily on Exchange Online, Identity, Outlook, Security & Compliance, Active Directory, and AD Connect for Microsoft customers through delivering advanced troubleshooting and problem-solving solutions. Flexible working in different time zones. Look forward to building a mutually rewarding professional relationship with you. Major areas of expertise: ☁️ Office 365 / Microsoft 365 Administration ☁️ Microsoft Azure, MFA, Conditional Access. ☁️ Exchange Online ☁️ AD Connect ☁️ Microsoft Teams ☁️ PowerShell automation ☁️DNS management, DKIM, DMARC, SPF. Certifications; MS-203, MICROSOFT CERTIFIED; MESSAGING ADMINISTRATOR ASSOCIATE SC-400, MICROSOFT CERTIFIED INFORMATION PROTECTION ASSOCIATE MS-500, MICROSOFT CERTIFIED; SECURITY ADMINISTRATOR ASSOCIATE MS-900; MICROSOFT 365 CERTIFIED: FUNDAMENTALS SC-900; MICROSOFT 365 CERTIFIED: SECURITY AND COMPLIANCE FUNDAMENTAL AZ-900; AZURE FUNDAMENTAL MS-220, MICROSOFT 365 CERTIFIED: EXCHANGE ONLINE SUPPORT ENGINEER SPECIALTY AZ-305, DESIGNING MICROSOFT AZURE INFRASTRUCTURE SOLUTIONS MCT, MICROSOFT CERTIFIED TRAINER (MCT) CompTIA, ITF Fundamental (ITF+)System AdministrationCustomer SatisfactionIT ManagementMicrosoft OutlookMicrosoft AzureMicrosoft Windows PowerShellEmail DeliverabilityEmail SupportMicrosoft Exchange OnlineTech & ITTechnical SupportSystem ConfigurationOffice 365Microsoft Exchange ServerBusiness with 10-99 Employees - $20 hourly
- 5.0/5
- (4 jobs)
A result-oriented individual with the zeal for precision and excellence focused on giving my possible best in any organization (or institution) I find myself with little or no supervision; overcoming the challenges of the job; active where teamwork is required and seeking to reach the peak of my career in a dynamic dimension that would stimulate and facilitate growth and optimum productivity in any organization.System AdministrationMicrosoft Exchange OnlineVirtual AssistanceMicrosoft OfficeAdobe Inc.Office 365Microsoft Active DirectorySystem Maintenance - $15 hourly
- 4.1/5
- (5 jobs)
Cloud solutions expert Microsoft office 365 technical support engineer level 3 Windows server administrator Windows administrator System and application support engineer Network administrator Office application support Onedrive for business, Microsoft Outlook,System AdministrationOffice 365Windows AdministrationHelpdeskCustomer SupportCustomer ServiceTroubleshootingMicrosoft OutlookMicrosoft Exchange OnlineWindows ServerMicrosoft AzureMicrosoft SharePoint AdministrationNetwork EngineeringEnglish - $10 hourly
- 4.4/5
- (6 jobs)
Do you find yourself juggling multiple processes, coordinating projects, handling administrative duties, and organizational matters while striving to maintain growth and productivity daily? I'm here to assist you! Hire me as your virtual assistant, and let me help you streamline your daily operations and tackle other tasks complexities with ease, saving you valuable time. With 5 years of experience as a seasoned virtual assistant, I specialize in providing comprehensive virtual support, aimed at enhancing efficiency and bringing structure to all operations. The success of my client’s operations is my topmost priority, You can rest assured that I'll bring innovative ideas and initiatives, with a proactive approach, I’ll provide tailored expertise to meet your needs, to efficiently handle all your tasks and projects, to enhance your operations growth and productivity. I specialize in providing virtual assistance services across various domains, including: ➖Administrative Management ➖Email Correspondence ➖Task and File Management ➖Executive Assistance ➖Customer Service and Support ➖Personal Assistance ➖Short Term Rental Management ➖Live Chat Support ➖Social Media Management ➖HR Support ➖Research and Project Management ➖Calendar and Appointment Scheduling My skills include: ➖Proactiveness ➖Professionalism ➖Detailed Oriented ➖Interpersonal Skills ➖Organizational Skills ➖Utmost Confidentiality ➖Credibility and Integrity ➖Problem Solving Abilities ➖Leadership and Team Management ➖Good Verbal and Written Communication I leverage a variety of tools and platforms, including: Zapier, Monday.com, Google Workspace, Microsoft Suite, Asana, Ringcentral, CorelDraw, Freshdesk, Mail chimp, Canva, Notion, Zillow, Hospitable, Zoom, Buffer, Quickbooks, ADP Workforce, Slack, and many more, to enhance efficiency and productivity in my work. I am dedicated to delivering results and exceptional productivity outcomes on every task or project I handle, ensuring that I elevate your operations while alleviating your workload. Kindly reach out at any time; I’m available 7 days a week for both full-time and contract jobs. Send me a message, let’s schedule a call to discuss how I can tailor my services to meet your needs and work together to propel your operations toward greater success. 📌 I Assure Complete Client Satisfaction. 📌 I Guarantee Consistent High Quality Work Outcomes. Thank you!System AdministrationExecutive SupportPodcast EditingMeeting SchedulingEmail ManagementCalendar ManagementAppointment SchedulingAdministrative SupportCommunication EtiquetteSpreadsheet SkillsGoogle Workspace AdministrationProject ManagementData EntryEmail CommunicationComputer Skills - $40 hourly
- 4.9/5
- (12 jobs)
Highly skilled M365 Administrator and IT Support Specialist with technical capabilities and ITIL customer service standards. As an IT Support Specialist and M365 / System administrator with over 7 years of experience in the field, I have a proven track record of successfully implementing and managing Microsoft and Google solutions for clients, deploying and implementing security infrastructure including Microsoft Defender. Core Expertise: ✅Strong experience in Cloud technology: Azure and AWS ✅Vast experience in Microsoft/Office 365 implementation and administration ✅Hands-on experience with Intune deployment and troubleshooting ✅Windows server administration - Windows server 20212/2012R2/2016/2019 ✅Strong hands-on experience with PowerShell scripting. ✅Strong experience in implementing hybrid identity solutions with Azure AD – password hash synchronization, pass-through authentication, and ADFS. ✅Experience in implementing calling and meeting solutions with Microsoft Teams. ✅Good knowledge and familiarization with networking (TCP/IP, DNS) ✅ Email and file migration expert: Cloud-to-Cloud, On-premises-to-Cloud ✅Strong experience with customization of Microsoft 365 Apps installation and licensing options. ✅Strong experience with Microsoft Endpoint Manager and Microsoft Defender for Business ✅Experience with RMM tools: Ninja, ConnectWise Certifications: ✅CompTIA Security+ ce Certification ✅Microsoft Certified: Teams Administrator Associate ✅Microsoft Certified: Azure Fundamentals ✅Google: Certified Google Workspace My dexterities include: ✨ Installation & Configuration Ace: I am proficient in setting up hardware, software, networks, and applications for a flawless user experience. ✨ Cloud Solutions Maestro: I have verse experience in managing Microsoft 365, and Google Workspace, and fostering collaboration within organizations. ✨ Technical Wizardry: I am adept at handling technical support calls, diagnosing issues, and providing top-tier client support at both L1 and L2 support types. ✨ Tech Toolbox: I have experience using enterprise tools such as Office 365, Kali Linux, Santoku, Azure AD, Google Workspace, and many more! ✨ Virtualization Virtuoso: I have expertise in VMware, and Vbox for seamless network security lab experience. ✨ Customer Service Excellence: I have a proven ability to provide prompt and efficient customer support, resolving technical issues with finesse. I work with a high level of commitment, making sure that I exceed my client’s expectations at all times, resulting in long working relationships. I base my work on trust, honesty, and integrity, and I will deliver the very best service whenever you need a competent IT professional. I look forward to working with youSystem AdministrationProduct KnowledgeTechnical SupportOffice 365Microsoft AzureWindows ServerCloud ComputingMicrosoft Exchange OnlineTeam ManagementCustomer SupportMicrosoft OutlookWindows AdministrationCustomer Service - $40 hourly
- 5.0/5
- (13 jobs)
An experienced Office 365 support engineer with hands-on experience in implementing and managing Microsoft 365 services, Office Suite, Azure Active Directory, Active Directory Identity management with a practical use of PowerShell to manage office365, configuration of Office 365 tenancy for email exchange, Mailbox migration ( Gsuite, IMAP and Hybrid)file sharing, and communication. Also skilled in Windows server administration( Identity and networking)/Virtualization technology, Azure solutions architect and system networking.System AdministrationEmail SupportNetwork AdministrationOffice AdministrationActive Directory Federation ServicesMicrosoft SharePoint AdministrationMicrosoft TeamsMicrosoft OutlookMicrosoft Exchange OnlineMicrosoft Active DirectoryOffice 365Windows ServerMicrosoft WindowsMicrosoft Azure - $50 hourly
- 5.0/5
- (5 jobs)
Hi there, welcome to my page! I'm an Expert Technical Writer and Copywriter with focus on IT, Cybersecurity and Software as a Service (SaaS). I have a knack for putting words together in an incredibly catchy way to help boost engagement and make businesses thrive exceptionally. I have excellent leadership skills as I have worked with various organizations and groups as a prominent team player and executive member. With my top-notch technical and educational content, I have helped companies increase downloads incredibly. My objective is to produce engaging, helpful, and easy-to-follow technical content for everyone. I love to use a mix of creativity and technical know-how to put myself in your customer's shoes, break complex topics into simple terms and help the readers understand them easily; I also produce content that communicate well with technical individuals. I'm also a Linux & DevOps Administrator and Cloud Expert, with over 6 years of hands-on experience in system administration, server implementation, architecting, automating, and optimizing mission-critical deployments over large infrastructure. I'm proficient in managing, securing, and troubleshooting Linux-based servers (Debian, Ubuntu, CentOS, Red Hat), skilled in performance tuning, patching, and script automation. I have 5 years of vast experience and my expertise spans across a range of cloud platforms (AWS, Google Cloud, Azure), penStack, Digital Ocean and AWS using Load Balancing, HAproxy, Apache, Nginx, CPanel, MySQL and Ansible. I also have advanced skills in Bash, Python, and PowerShell for process automation, system monitoring, and cloud management. I’m passionate about leveraging my technical expertise to deliver top-tier solutions, Linux software implementations and Cloud Administration. Let’s collaborate to take your project to the next level! Best, Victor.System AdministrationAWS OpsWorksMicrosoft AzureDevOpsNetwork AdministrationPHPDNSAnsibleSystem MonitoringApache HTTP ServerCentOSUbuntuNGINXLinux System AdministrationLinux - $15 hourly
- 4.6/5
- (23 jobs)
I am an expert in office 365. My skill set supports the infrastructure that meets business requirements in Microsoft 365 and database management. I have proven knowledge in office 365 administration, Exchange Online, SharePoint Online, OneDrive for Business, Team, Domain Name System (DNS), Active Directory, PowerShell Scripting, and relational database using SQL. I am a Microsoft 365 certified Enterprise Administrator Expert and Microsoft Certified Trainer with a track record of excellence in consultation, training, and both customer and technical support. Experienced in Implement and monitor an Azure infrastructure, Implement management and security solutions, Implement solutions for apps, Implement and manage data platforms, Design monitoring, Design identity and security, Design data storage, Design business continuity, Design infrastructure I am experienced using Rave, Telerik Fiddler, ROIScan, Icetool, ConnectWise Automate and control, ConnectWise Manage, LogMeIn, Auvik, Zendesk, and Jira.System AdministrationMicrosoft SharePoint DevelopmentTicketing SystemIT ManagementMicrosoft SharePointMicrosoft SharePoint DesignerOffice 365Technical SupportActive Directory Federation ServicesProject Management ProfessionalMicrosoft Exchange OnlineMicrosoft Power BIBusiness with 1-9 EmployeesSQL - $11 hourly
- 4.8/5
- (5 jobs)
A determined, confident, adaptable, Result Oriented individual, vast in the use of various software packages including general troubleshooting and repairs. A great collaborator and Teacher bring out the best in others, Going the Extra mile to be the Best. Roles and Responsibilities are the following: 1) Provide Support to Microsoft Customer Globally using office 365 to such as SharePoint, OneDrive, Microsoft Teams/Skype for Business, Exchange Online and Outlook 2) Resolving issues Relating to Outlook, Exchange Online, Teams/Skype for Business, OneDrive and SharePoint 3) Resolving Identity related issues such as Cloud, Hybrid and Federated Identities 4) Conduct research on complex cases 5) Validates cases for escalation to back line and contributes to knowledge management initiatives 6) Global Remote Support to Customers having Issues relating to Office 365 and Hybrid Environment 7) Develop/Training team members Technical and Customer handling skills 8) Determine and report against monthly and quarterly key performance targets, communicate key insights and obstacles to the team members 9) Assist the team focus on delivering excellent customer/technical support 10) Increase quality, effectiveness and efficiency within Customer Support as well as collaboration and communication between functions and teams 10) Resolving Escalated cases 11) Writing Processes and Sharing Innovation with the Operation Team, making Ambassador Job seamless while providing Excellent customer/Human Support ExperienceSystem AdministrationTroubleshootingOnline Chat SupportEnd User Technical SupportTechnical SupportTicketing SystemCustomer SupportMicrosoft OutlookComputer NetworkMicrosoft Exchange OnlineMicrosoft Active DirectoryMicrosoft Windows PowerShellWindows Server - $15 hourly
- 4.7/5
- (6 jobs)
Hello, My experience in troubleshooting O365 applications is an exceptional match for your needs. I can offer a high level of technical services, excellent customer experience, incident management and problem-solving support. I have been involved in several project requiring Technical support roles to manage hundreds of enterprise users. This often required resolving users account issues, incident/problem management associated with access rights and security, consistently meet SLA targets for incident resolution. I have also demonstrated skills in Installing and testing software upgrades, set up and maintaining network users, providing helpdesk support, Installing and supporting Microsoft applications. My vast experience in Exchange Online while working with Microsoft Enterprise customers all over world, performing various hybrid migration task, deploy and manage federation, and resolving various identity and sync issues amongst others afforded me opportunities to upskill my ability to maintain a high degree of excellent customer service for all support queries and possessing strong analytical, researching, and documentation skills. My abilities include being able to grasp how new technologies may be applied to help the company achieve its goals and analytical skills that help with strategic thinking and tactical implementation. My interpersonal skills are excellent, and I can create rapport while working with customers remotely. I would love the opportunity to work with you and demonstrate my proficiency as an O365 Administrator. Kind Regards, Anthony OkpoSystem AdministrationAudio TranscriptionData EntryWriting CritiqueMicrosoft ExcelMicrosoft AzureMicrosoft PowerAppsData AnalysisTechnical SupportMicrosoft TeamsMicrosoft OutlookMicrosoft Exchange OnlineMicrosoft SharePoint AdministrationGoogle Workspace Administration - $15 hourly
- 5.0/5
- (8 jobs)
Microsoft 365 administrator skilled in (Exchange Online, Sharepoint Online, Microsoft Teams, One Drive) Systems Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Cisco networking devices configuration and administration, firewall configuration and deployment, Virtualization, and Windows server administration.System AdministrationMicrosoft Hyper-V ServerComputing & NetworkingTicketing SystemEmail SupportOnline Chat SupportLive Chat SoftwareTechnical SupportOffice 365Customer ServiceCustomer SupportMicrosoft AzureMicrosoft Exchange Online - $15 hourly
- 5.0/5
- (9 jobs)
Established technical support engineer, who has demonstrated a high-performance capability in end-user support, IT advisory and training, IT helpdesk, application support, specialized help, computer network support. Known for effective problem-solving, and time management skills. At my current place of work, I have demonstrated high-performance capabilities in end-user support, IT advisory and training, IT helpdesk, application support, specialized help, computer network support. Known for a can-do mentality, effectively problem-solving, and time management skills. I possess a highly driven, self-motivated, technology expert with years of work experience in Networking, Server Management, Active Directory, Microsoft Office 365, and Exchange Online technologies. I troubleshoot problems for fun and more knowledge in my leisure. Here are some of my skills amongst others: • Exchange and SharePoint Online - Microsoft Office 365 (M365/O365) • Exchange On-Premises and Active Directory • End-user and Operations support • Mail flow - cloud-only and hybrid • Outlook and Azure Identity. • Security, Compliance, and Cybersecurity • Remote support • Excellent Communication skills (spoken and written)System AdministrationMicrosoft Azure AdministrationAzure App ServiceNetwork AdministrationActive Directory Federation ServicesWindows AdministrationNetwork Penetration TestingMicrosoft Exchange OnlineMicrosoft AzureCustomer SupportMicrosoft Active DirectoryMicrosoft WindowsEnd User Technical SupportTechnical Support - $20 hourly
- 5.0/5
- (11 jobs)
Hey, I’m Charles Uneze, an AWS Cloud Solutions Architect who is also skilled in Terraform and Python.System AdministrationUX WritingUser Experience DesignSecurity EngineeringAmazon Web ServicesDevOps - $30 hourly
- 5.0/5
- (5 jobs)
A Specialized Network and Systems Administrator with significant support in microsoft 365 product range, Microsoft Dynamics NAV ERP, windows server, active directory, GPOs & Firewalls. I am an enthusiastic IT professional with years of experience in support. I have a proven track record of administering, configuring, managing and maintaining servers, workstations in LAN/WAN network infrastructures. I adopt a meticulous approach to ensure the smooth running of business operations with diligence in troubleshooting and finding quick resolution to issues. This is with relevant skills as a Microsoft Certified Professional, Microsoft Certified System Associate, Cisco Certified Network Associate and Professional. (MCP, MCSA, CCNA, CCNP).System AdministrationCisco Certified Network AssociateSophos Sophos UTMCisco Certified Network ProfessionalNetwork AdministrationCisco RouterWindows 10 AdministrationMicrosoft Dynamics ERPWindows ServerMicrosoft Active Directory - $30 hourly
- 4.9/5
- (15 jobs)
Adept knowledge of All Office 365 knowledge areas (Exchange Online, Migration, Security and Compliance, SharePoint, Azure AD) Provision of Technical support for Office 365 using advanced troubleshooting, problem solving skills and communication skills. Managing of Project timeline and objectives ensuring that that project is within its scope and deadline is met. Carrying out continuous research and strategic thinking on how to make the application user-friendly and maintain good customer relationship Gaining knowledge quickly on clients’ business areas to enable smooth interaction during support or implementation.System AdministrationCanvaTechnical SupportMicrosoft Dynamics CRMMicrosoft Exchange ServerOffice 365 - $20 hourly
- 5.0/5
- (6 jobs)
Are you looking for a highly competent IT professional with a proven track record in technical support? I am a certified Google Workspace Deployment Service Specialist and also a Microsoft Certified Professional. SKILLS ✅ Microsoft Office 365 Administration ✅ Google Workspace Administration ✅ Zoho Administration ✅ DNS Management ✅ Network Security/Cyber Security ✅ Excellent technical skills. I can assure you that if you work with me, I will do whatever it takes to 100% deliver on the project and earn a 5-star rating from you as well. Please contact me for an initial 15-30 minute call; so that we can discuss your project in more detail and identify how my skill set will work best for you. Best Wishes!System AdministrationCustomer SupportGoogleInformation SecurityCustomer ServiceDNSNetwork SecurityMicrosoft OfficeEnglishTechnical SupportOnline Chat Support - $15 hourly
- 5.0/5
- (6 jobs)
I am a seasoned and resourceful Technical Support Engineer with 4+ Years of Support within Organizations running on the ITIL Framework and methodologies. I have garnered associate-level skills within Cloud Technologies such as Microsoft Azure, Microsoft 365 Security, and Compliance, and have developed skills around Exchange Online, SharePoint Online, Outlook, Microsoft Teams, Microsoft Office Apps, Licensing, Microsoft Billing etc. I have proven skills around Cloud Security and compliance while using Cloud Storage Technologies like OneDrive for Business in drawing out organizational best practices and flow. I also have garnered working experiences in IT Technician/Support roles and also as a website designer using HTML5 to build websites from the scratch or via templates. My strengths include working on websites using WordPress or Joomla as it's content manager. I can also setup/manage an organisation's Microsoft tenant account from scratch, creating each user, assigning roles, assigning licenses, effecting Azure Information Protection on the tenant etc. I can function comfortably as a Cloud Solution Specialist to ensure an Organization’s path to the cloud is a great one.System AdministrationMicrosoft TeamsMicrosoft Exchange OnlineUser Identity ManagementMicrosoft OutlookMicrosoft SharePoint AdministrationMicrosoft AzureTechnical SupportDNSMicrosoft Windows PowerShellOffice 365Microsoft Office - $7 hourly
- 5.0/5
- (11 jobs)
With over 5 years of experience as an IT professional, I have gained an excellent understanding of the Microsoft 365 products, Exchange Online, Cloud computing, and how it is applied to various projects. This gives me the edge over others in this regard. I also have a wealth of troubleshooting experiences with Windows, Outlook, Office 365 and One Drive. I have acquired excellent communication skills has led me to develop client relations and customer service, which are my specialty. My main objective would be to grow into a role that requires exceptional Customer Service skills while offering an opportunity to build upon an existing knowledge base to take the business forward.System AdministrationTicketing SystemEmail CommunicationCustomer SupportOracle PLSQLMicrosoft WindowsMicrosoft Exchange OnlineTechnical SupportWindows AdministrationSystem ConfigurationMicrosoft AzureOffice 365Hardware TroubleshootingEmail SupportOnline Chat Support - $15 hourly
- 4.8/5
- (3 jobs)
I am an IT enthusiast who has a passion for problem resolution within any IT related pursuit from hands on networking to Cloud based technology.System AdministrationSystem ConfigurationMicrosoft Dynamics ERPMicrosoft AzureMicrosoft Exchange OnlineOffice 365Product Installation Support - $20 hourly
- 4.9/5
- (10 jobs)
I have over four years of experience in the Information Technology sector, I specialize in O365 Cloud Administration, Google Workspace Administration, Data Retention and Backup Administration, PBX/ VoIP Administration, etc. I bring a wealth of knowledge and expertise of a Technical Support Engineer/Specialist and Subject Matter Expert. My proficiency lies in delivering top-tier service to Microsoft and Google Workspace Enterprise users adeptly resolving intricate technical issues, and ensuring smooth onboarding experiences. Over the years, I have resolved approximately 3000+ customer-facing issues. I have good skills in Cloud Technologies, Network Support, Desktop Support, Service Level Agreements, and Customer Service Management. I carry out tasks accurately and perform excellently with little or no supervision.System AdministrationDNSMicrosoft WindowsmacOSNetwork AdministrationMicrosoft Windows PowerShellIT SupportMicrosoft SharePoint AdministrationMicrosoft OutlookMicrosoft TeamsMicrosoft OfficeCustomer ExperienceMicrosoft Exchange Online - $15 hourly
- 5.0/5
- (4 jobs)
Experienced Cloud Technical Support Engineer with a track record of delivering efficient technical support to a global client base. Skilled in reproducing issues, researching, and resolving moderate complexity cases with accuracy, and meeting SLA goals for initial response and customer communication. Possess excellent empathy and communication skills, a strong understanding of data privacy, and exceptional documentation skills. Adept at utilizing motion graphics and a sharp eye for research and data analysis to provide insightful solutions and improve customer satisfaction.System AdministrationMotion DesignVideo EditingMicrosoft AzureMicrosoft Exchange OnlineMicrosoft IntuneMicrosoft Endpoint ManagerAudio EffectsAdobe Premiere ProAdobe After EffectsIT SupportMicrosoft Active Directory Want to browse more freelancers?
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