Hire the best Technical Documentation Writers in Nigeria
Check out Technical Documentation Writers in Nigeria with the skills you need for your next job.
- $50 hourly
- 4.9/5
- (55 jobs)
I am a senior technical writer, marketing lead, and prolific speaker with over 5 years of experience working in the Web3 space. I have worked at the big companies in Web3 including, Coinbench, NFTify, Ekoios Digital, Celo, Alchemy, Quicknode, and Hacken to mention a few. Get to know me: This is the first thing you should know: I am good at communicating complex things, getting people interested in things, and selling those things to them. I mean, I ran a couple of offline businesses in the past and this was how I made a lot of revenue. In short, I am good at sales. I mainly use content marketing; creating content to educate and sell products. Now, the second thing you should know about me: I love to code. Immediately I left high school, I was busy learning HTML, CSS, and PHP. Some years later, I picked up Solidity and Vyper as my main languages to build smart contracts within the Ethereum ecosystem. Merging my Content Marketing and Coding Skills: For some years now, I have been a technical writer in the Web3 space; helping projects to educate their audience, turn them to fans, and then to recurring customers. All technical Web3 companies want their target audience to know them and become recurring paid users or customers. Most of them find it difficult, but this is the problem I solve. I help Web3 companies build, execute, and review their holistic marketing efforts. You should DM me!Technical DocumentationContent Distribution & PromotionCybersecurity ManagementBlockchain, NFT & CryptocurrencyYouTube MarketingWebsite CopyContent StrategySEO ContentICO White PaperWhite Paper WritingJavaScriptAPI DocumentationPress ReleaseTechnical Writing - $50 hourly
- 5.0/5
- (3 jobs)
Technical Writer, Web/Web3 developer with a strong background in JavaScript, React, Node.js,Python and Solidity. Skilled in creating responsive and scalable web applications that solve real life problems. Skills: Web Development: JavaScript, React, Node.js, Python Documentation and Technical Writing Tools: Markdown, GitBook, Mkdocs, Docusaurus Version Control: Git Content Management: Dev.to, Educative.io Writing and Editing: Technical writing, article writing, editing, proofreading Communication: Excellent verbal and written communication skills Research: Information gathering, in-depth technical researchTechnical DocumentationCopywritingjQueryWeb Development ConsultationTechnical WritingReact NativeNode.jsReactPythonJavaScriptWeb DevelopmentHTML - $50 hourly
- 4.9/5
- (12 jobs)
Inadequate documentation is a leading cause of customer churn in software companies. Often, this results from technical content that is poorly structured or overly complicated, which can frustrate users and drive them away. Software companies face two main challenges when developing technical content: ensuring it is understandable to their audience and making sure it is visible and accessible online. Clear and comprehensive documentation acts as a self-help guide for users, enabling them to resolve common issues independently and gain a deeper understanding of your product. If the material isn't tailored to the user's level of expertise, it can lead to dissatisfaction and increased customer churn. With the latest SEO changes, where Google emphasizes the value and originality of content, traditional tactics like keyword stuffing or using AI-generated text are no longer effective. Your documentation must be discoverable by those who need it most, aligning perfectly with their search intentions. I have a proven track record of helping software companies tackle these issues effectively. I have worked with various software firms, aiding them not only in achieving higher rankings on Google through strategically optimized content but also in making their technical documentation comprehensible and user-friendly. Here’s how I ensure your users have the best possible experience with your software: 🔹 User Manual: I create user guides that offer step-by-step instructions to ensure customers can use your software. 🔹 Blog Posts: I write technical blog content on industry trends, best practices, or detailed tutorials related to your software products. 🔹 Product Tours & How-To Guides: Engaging and interactive product tours and how-to guides are my specialty. I provide users with practical, hands-on tutorials that help them master your software's features quickly. 🔹 Knowledge Base & Help Center Articles: I develop user-friendly knowledge bases and help center articles that serve as resource hubs. Users can find answers to common questions and troubleshoot issues independently, reducing support requests. 🔹 Release Notes: Keeping users informed is crucial. I create release notes that ensure users are up to date with your product's evolution. Tools and Technologies: Markdown, HTML, Sphinx, Docs-as-code, Docusaurus, Redocly, Mkdocs, ReadtheDocs, Google Docs, Notion, Slack, Jira, Confluence, Git, Github, Python, Intercom Past Clients Include: Witty work, Eden AI, Gladia AI, SafEcho, Proxyrack, HitSubscribe, Stackademic, Python in Plain English, Towards AI, CodeX, Tricentis, Influxdata, Shotstack Ltd., Advise IT Solutions,Technical DocumentationTechnical CopywritingSoftwareProduct DocumentationInstruction ManualInformation TechnologyUser Guide WritingSoftware DocumentationTechnical EditingUser ManualTechnical WritingTech & IT - $25 hourly
- 5.0/5
- (5 jobs)
Technical Writer in the Web3/Crypto niche | Editor | Proofreader My name is Jerry. And what do I do? TECHNICAL WRITER As a seasoned technical writer specialising in Web3/Crypto, I navigate the intricate world of decentralised technologies with a skilled pen. I am passionate about unravelling blockchain complexities, so I craft engaging content that brings clarity to the evolving landscape of cryptocurrencies. From smart contract deep-dives to exploring the latest in decentralized finance, my work bridges the gap between technical intricacies and reader comprehension. With a commitment to staying at the forefront of this dynamic industry, I thrive on translating complex concepts into digestible insights, empowering readers to navigate the future of Web3 and crypto with confidence. I also have a strong track record of creating documentation and user guides for complex software products, ensuring that end-users can easily understand and utilize the software. I have created content for a variety of audiences, from technical developers to non-technical end-users. Driven by a commitment to user engagement, I ensure that every piece of content is accurate and easily digestible. I believe in providing the best possible experience for end-users and understand the importance of clear and concise documentation in technological products. I am also proficient in creating SEO-optimised web content and making keyword research. If you're seeking a skilled technical writer who can deliver high-quality Web3 content and documentation for your product, I am ready to help. Contact me today to discuss how I can contribute to your project's success. EDITOR & PROOFREADER As an experienced editor and proofreader, I am passionate about helping writers to perfect their work. With a keen eye for detail and a thorough understanding of grammar, spelling and punctuation, I offer a comprehensive editing service that will take your writing to the next level. Whether you need help with academic papers, business reports, creative writing or anything in between, I am dedicated to ensuring that your work is polished, professional and error-free. With a commitment to deadlines and a focus on client satisfaction, I am the perfect partner for anyone looking to take their writing to the next level.Technical DocumentationTechnical SupportEnd User Technical SupportTechnical WritingSaaSProduct DescriptionSEO Keyword ResearchSEO WritingUser Guide WritingBlog WritingEditing & ProofreadingContent WritingCopywritingEbook Writing - $20 hourly
- 4.7/5
- (29 jobs)
As a writer with over four years of experience in SEO and blog writing, as well as a solid understanding of writing ethics, I have successfully completed over 100 projects focused on writing and editing. I have mastered the art of crafting words to suit the reader's preferences while consistently meeting deadlines. Writing across various niches can be challenging, but my background as a content writer and my experience with different blogs and companies during my internships and volunteer work have deepened my understanding of writing. I have successfully bridged the knowledge gap, allowing me to write content effectively and explain complex concepts clearly. I prioritize thorough research to ensure that my projects reflect the latest developments in the field. In addition to writing, I also offer a range of services, including: * Digital Copywriting * Resume Coaching * Copywriting * Social Media Management * Article Content Creation * Script Writing I have received accolades for consistently meeting deadlines. My goal when working on your project is to exceed your expectations and deliver content that aligns with your objectives. I pay meticulous attention to detail. I am confident that my writing skills would make me a valuable asset to your content team. Please feel free to send me a direct message on Upwork. I would be thrilled to work with you! Best regards, KateTechnical DocumentationEbook DesignCybersecurity ToolSaaSSoftwareCreative WritingGhostwritingReport WritingContent ResearchEbook WritingEditing & ProofreadingTechnical WritingContent WritingTech & ITSEO Writing - $20 hourly
- 4.9/5
- (21 jobs)
Cloud II Cybersecurity II DevOps II SaaS II AI II Machine Learning II API Documentation II Technical Writing. Are you looking for a skilled technical writer who can translate complex technical concepts into clear, concise, and engaging content? Look no further! I’m Peter, a seasoned technical writer with a specialization in Cybersecurity, DevOps, and Cloud Computing. With a strong background in technology and a passion for writing, I bring a unique blend of expertise that allows me to create high-quality content tailored to your audience’s needs. Whether you need white papers, technical documentation, blog posts, or training materials, I’m here to help you communicate effectively and drive your message home. Areas of Specialization: Cybersecurity Writing: I provide clear and comprehensive content on cybersecurity practices, tools, and trends, helping your audience understand the importance of securing their digital assets. DevOps and Cloud Computing: I produce detailed guides, documentation, and blog posts that simplify the intricacies of DevOps practices and cloud technologies, making them accessible to all levels of expertise. SaaS: I craft compelling content that highlights the benefits and functionalities of Software as a Service, tailored to engage both technical and non-technical audiences. AI and Machine Learning: I specialize in breaking down complex AI and ML concepts into engaging and informative content that resonates with a wide audience. API Documentation: I create precise and user-friendly API documentation that enables developers to integrate and use your APIs efficiently, ensuring a smooth user experience. Why settle for mediocre content when you can have exceptional results? Elevate your brand, captivate your readers, and drive meaningful outcomes with content that truly sets you apart. Let us embark on this creative journey together towards content excellence. I am committed to delivering content that meets your highest standards. Take the first step today and experience the difference. Best regards, Peter.Technical DocumentationOnline InstructionUser ManualBlog ContentSEO WritingTechnical SEOTechnical ReportProofreadingArticle WritingTechnical Case StudyBlog WritingTechnical EditingAPI DocumentationSaaSTechnical Writing - $15 hourly
- 4.5/5
- (9 jobs)
As a skilled full-stack software developer and technical writer, I excel at developing world-class applications and technical documentation for my clientele. I'm proficient in JavaScript and Python programming languages. I have over3+years of expertise in frameworks like React, Next.js, Express.js, FastAPI, etc. My skills and tools include: 🥇JavaScript 🥇Python 🥇TypeScript 🥇Next.js 🥇React.js 🥇Node.js 🥇FastAPI 🥇Git & GitHub 🥇Markdown 🥇 Readme.io 🥇 Swagger If you have a project you'd like to talk to me about, I'll be happy to have a conversation with you!Technical DocumentationArticle WritingReactAPI DocumentationTechnical WritingWeb DevelopmentFront-End DevelopmentJavaScriptNode.jsFull-Stack Development - $30 hourly
- 5.0/5
- (5 jobs)
Hi, I’m Anne—the Harry Potter of Support! 🧙♀️ While I may not have a wand (still waiting on my letter from Hogwarts), I do have over five years of magical experience in the SaaS world. My passion? Empowering customers to make the most of technology (and yes, that includes making the complex seem simple). I thrive on diving headfirst into troubleshooting, turning frustrations into solutions, and supercharging workflow efficiencies—especially in remote settings. From helping startups scale to solving the trickiest API issues, I've worn many hats(not literal hats, but I’d rock those too), each adding to my toolkit of tech magic. If you’re looking for someone who blends problem-solving with a dash of empathy and a whole lot of know-how, I’m your go-to! Let’s make tech work for you, not the other way around. What I Can Do for You 1. Technical Support & Troubleshooting API Integrations: Specializing in API troubleshooting and integrations to ensure seamless connectivity and functionality. Software Setup & Customization: Expertise in configuring and optimizing customer support software like Zendesk, Helpscout, and Twilio for efficient operations. Technical Documentation: Creating detailed and user-friendly documentation, FAQs, and knowledge bases to empower users and reduce support queries. 2. Customer Support Multichannel Support: Providing exceptional support via phone, email, and chat, ensuring timely and effective resolutions. Client Onboarding & Training: Conducting comprehensive onboarding sessions and training for new clients, helping them get the most out of their tools and services. Community Management: Engaging with online communities, creating engaging content, and relaying valuable feedback to enhance service offerings. 3. Process Optimization Workflow Automation: Implementing automation tools like Zapier to streamline processes and improve operational efficiency. Quality Assurance: Leading QA initiatives to minimize post-release issues and enhance overall product quality. Project Management: Utilizing tools like Jira, Trello, and ClickUp to manage projects, track progress, and ensure timely delivery. How I Ensure Project Success 1. Understanding Your Needs: I start by engaging in a thorough discussion to comprehend your specific requirements and challenges. 2. Strategic Planning: Together, we develop a tailored plan, outlining key milestones and deliverables. 3. Implementation: I dive into the technical work, ensuring seamless integration and setup of support software and processes. 4. Continuous Support: I provide ongoing technical support, troubleshooting issues, and making necessary adjustments to improve efficiency. 5. Feedback Loop: Regular check-ins and feedback sessions to ensure that the project meets your expectations and drives the desired outcomes. Let's talk! Whether you're a startup in need of robust documentation or a seasoned company looking to optimize your support processes, I'm here to help. Let's transform your technical challenges into seamless, user-friendly solutions together. Feel free to reach out, and let's make your project a success!Technical DocumentationCrypto MarketingTechnical Documentation ManagementEnd User Technical SupportTechnical SupportCustomer SupportHTMLAPI DocumentationDocumentationUser Guide WritingProduct SupportZapierGoogle WorkspaceZendeskTechnical Writing - $20 hourly
- 4.0/5
- (5 jobs)
🌟🌟TOP RATED🌟🌟. I specialize in delivering high-quality, long-term, and recurring writing projects for clients in the AI and STEM industries. With years of experience working with both established leaders and rising innovators, I pride myself on building long-lasting relationships with clients who value precision, quality, and innovation. I am a native English-speaking technical writer and copywriter with expertise in AI, machine learning, natural language processing, and the latest advancements in technology. My background also includes working on complex STEM content, focusing on topics like cybersecurity, SaaS, cloud computing, and DevOps. As a published author and experienced content creator, I have written for top publications in the tech and business fields. I bring a passion for making cutting-edge, complex topics understandable and engaging for diverse audiences. In my downtime, I mentor aspiring writers, sharing knowledge and fostering the next generation of tech storytellers. Who I Work With: I collaborate exclusively with businesses that are serious about pushing boundaries. If your company is already profitable, forward-thinking, and ready to elevate its content marketing strategy, then we could be a great fit. If you are looking to invest in high-quality, impactful content that drives brand awareness and industry leadership, I can help. What I Bring to the Table: ✅7+ years of experience in technical writing, specializing in AI, ML, and NLP ✅Expertise in STEM content for tech, cyber security, SaaS, and cloud hosting ✅SEO-optimized writing that drives results ✅A proven track record with clients such as IBM, Microsoft, and Red Hat ✅Published author with a strong portfolios ✅Editor-in-Chief for a leading tech blog, bringing deep editorial expertise How I Work: I require a clear understanding of your business goals, content marketing strategy, and budget before moving forward. Ready to get started? Click the "Invite to Job" tab, and let’s discuss how we can elevate your business together. Cheers, Mubarak M.Technical DocumentationCrypto MarketingBlockchain, NFT & CryptocurrencyWritingComputer SkillsSEO ContentContent EditingTechnical WritingContent WritingScienceTech & ITEngineering & ArchitectureScience TutoringMathematics TutoringMathematics - $50 hourly
- 5.0/5
- (23 jobs)
Look, I know you're here because you have a crypto project you're trying to get the word out on. News flash: you're in luck! I'm Ehi, your go-to Web3 marketer with a sharp pen, a sharper wit, and a borderline unhealthy obsession with blockchain buzzwords. I've spent years weaving magic words and clever campaigns for Web3 projects with the help of my furry sidekick, Twinkle. Together, we have turned tons of jargon into gems and ideas into impact. Need a marketing strategy that slaps? A blog post that actually gets read? A meme that might just break the internet? I’m your person. Let’s take your Web3 venture from “meh” to “magnificent.” Hit me up, and let’s make something memorable (and maybe a little legendary)!Technical DocumentationGhostwritingEssay WritingCryptocurrencyArticle WritingBlog WritingContent WritingBlockchainBlockchain, NFT & CryptocurrencyCopywritingSearch Engine OptimizationSEO WritingEnglishTechnical Writing - $35 hourly
- 4.7/5
- (21 jobs)
Over the years, I have worked with different game development & fashion companies as 3D cloth modeller and fashion illustrator. I realized that this was not enough and I began to expand the sphere of my knowledge. At the moment, I got acquainted with such programs as Blender , Maya, DAZ3D, ZBrush, Substance Painter and Designer I am good with Unreal game engine and developing augmented reality in Spark AR and Snap Chat. I tried and liked to bring virtual things to reality. Despite all this, I am more interested in the technical side of development. You come up with - I'm willing to embody. I do not limit myself only to the fashion industry. Where there is fabric, there is a place for me. Do not hesitate to contact me with any questions you may have! I look forward to hearing from you!Technical DocumentationTechnical Illustration3D Design3D ModelingHaute CoutureAdobe PhotoshopFashion Design - $100 hourly
- 4.7/5
- (48 jobs)
Do you have a great idea and looking to build next-generation technology in crypto, blockchain, IoT, or AI? ⭐⭐⭐⭐⭐ "Lucky is an exceptional blockchain specialist, it's one thing to work with a skilled blockchain developer, it's another to work with a disciplined and motivated one. I highly recommend him for your projects if you wish to ship fast." - Prosper, Ife. Why you should choose me as your web-3 developer: ✅ I don't pride myself in being Top Rated but in being able to listen to you until I get all the challenges you're having and carefully curate a solution to meet your business requirements ✅ I have a great blend of blockchain architecture, business and developement ✅ Executed and launched several large platform projects successfully ✅ Serving as a director at a major fast-growing blockchain startup ✅ Also formerly the CTO at a huge web-3 social media app in the UK ✅ Participated in Global Blockchain Hackathons ✅ Mentor and Advisor to different blockchain brands in Africa and the US ✅ I have written smart contracts for payment processors to perform on-ramp and off-ramp crypto transactions ✅ I successfully passed smart contract audits and also audited smart contracts ✅ Launched DEX and AMM projects ✅ Worked on Embedded Supervision on Blockchain for Government Agencies ✅ I am highly adaptable and expand my interest through various blockchains. ✅ I am also an ICO consultant and blockchain writer, with experience writing articles and documentation for highly reputable publications and clients. Certifications (4): Blockchain Business Models by Duke University on Coursera Decentralized Applications (Dapps) by Buffalo University on Coursera Smart Contracts by Buffalo University on Coursera Blockchain Basics by Buffalo University on Coursera For as long as I can remember, I have been acquiring new technological skills. I've used cutting-edge computing systems recently and have very good expertise in blockchain technology. As a Full-stack blockchain developer, I have since learned Ethereum, Polygon, BSC, Avalanche, Arbitrum, Starknet, Aptos, Sui, Solana, ZK-Sync, Cardano, Algorand, Cosmos SDK, Flow, XRP, Stellar Blockchain, Soroban, Substrate, Wax.io and Layer-Zero. Before moving on to Solidity and Rust, I had expertise in creating online applications and backend systems in JavaScript and Python. I've also got experience working for a US-based Web-3 game studio. Domain Knowledge: Emerging Technology | Blockchain Development | Blockchain Solution Architecture | Business Process Strategy | Enterprise-grade Security Architecture | Web-3 Development | Dapps | Digital Transformation | E-commerce | Software Engineering & Solution Architecture | Platform and Product Innovation | Cloud Computing | SaaS | Fintech | PropTech | Commercial Real Estate | IT and Data Security | IT Management Software | Enterprise Software | Small Business Software | MarTech | AdTech | Insuretech | On-ramp and Off-ramp Payments Tech Used: GoLang | Rust | Move | JavaScript | Vue.js | React.js | Node.js | TypeScript | Django | Flask | Solidity | Ganache | Hardhat | Truffle | Java | Docker | Kubernetes | PostgresDB | MongoDB | JWT | Linux-VM | AWS Cloud Services | Google Cloud | Microsoft Cloud | IBM Cloud and Blockchain Service | Linux-Hyperledger | Restful API | RPC-API Integration | Git | ErLang & Elixir | ZK-proofs (Zero-Knowledge) | ZK-Snarks | DIDs | AMMs | LPs | Security Tokens | NFT Minting | NFT Sales | NFT Renting | NFT Breeding | NFT Fractionalization | Metaverse | AR and VR My passion is to study and build blockchain technology for web-3 and web-2 use cases. I consider myself a quintessential intuitive blockchain developer and a solution to global problems. 🏆 Evaluations and comments from well-known clientele The client testimonials that are included here (as well as in my work history section) provide an overview of the calibre of work and value that collaborating with me will provide. "Lucky enabled the deployment of upgradable smart contracts for our sports gaming project. Thank you for being knowledgeable, prompt, and timely. We will certainly do more work with you." — Gururaj, Nu10. "Awesome developer. Delivered everything on time and was very responsive. Was always willing to help and give suggestions to improve my project. Would highly recommend." — Nickson, Simple Studios One of my major competencies is communication as a blockchain developer who works with companies around the world, which I view as the most crucial and significant component of working remotely. Also, I am reachable every day of the week.Technical DocumentationBlockchain, NFT & CryptocurrencyBlockchainEcommerce WebsiteCryptographyCryptocurrencyDeFiDAppsInitial Coin OfferingRustSolidityEmerging Tech ConsultationBlockchain DevelopmentBlockchain SecuritySmart Contract - $40 hourly
- 5.0/5
- (23 jobs)
Documentation adds value and helps to create professional branding for your business. Your idea, product, software application, or service might be the best option available for your customers; however, it will sail through the competition only if you communicate the technical aspects in a simple and user-understandable language. I specialize in transforming your technical language into clear, concise information that connects your audience with your product. Examples of content I specialize in include software documentation, copywriting, article writing, user guides, API guides and references, how-to manuals, Standard Operating Procedures, CyberSecurity reports, and Software Requirements documents. ✅ According to Upwork, I'm a Top-Rated Plus Freelancer, putting me in the top 1% of Technical Writing, Copywriting, and Software Development quality on this platform. ✅ Having been a Technical Writer, general IT Consultant, and copywriter for 5+ years, I serve as a bridge between Technology and its users by providing quality technical content. Examples of previous clients include Alchemy, Transifex, Adobe, IBM, Paystack, Hashnode, BoostLabs, 84codes, and many more. I have created User Manuals, Online Help, SDK/ API guides, Developer Quickstarts, Copies for Railz, SideDrawer, LiveStream Inc, Alchemy's API Integrations, and Cloud Amqp. ✅ My areas of best fit include technical documentation, user guides, FAQs, software documentation, API guides, instructional manuals, whitepapers, tutorials, and case studies. ✅ Cloud technologies - From private clouds, hybrid clouds, public clouds, and multi-clouds to cloud computing services, including Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), and Platforms-as-a-Service (PaaS) ✅ Software Engineer specializing in SQL, JavaScript, Python, React, HTML, CSS, MongoDB, and Sofware Architecture. ✅ Blockchain and cryptocurrency content creation - from white papers to blog posts and ICO documentation ✅ I'm also competent in full-stack web development, software architecture, database design, maintenance, deployment, and software life cycle. Get in touch, and let’s discuss your project.Technical DocumentationMarkdownContent WritingSoftware DocumentationBlog WritingUser Guide WritingCopywritingOpenAPIAPI DocumentationTechnical Case StudyInformation TechnologyTechnical WritingTechnical Report - $35 hourly
- 4.8/5
- (4 jobs)
Ready to reduce churn for your SaaS product? Looking to improve developers and users experience with your product? I will help you write an easy-to-use documentation to help your users get the best value from your product. With over 2 years of experience in technical writing, I have helped B2B/B2C SaaS companies increase product adoption with well-written user guides, API documentation, creating help centers and writing tutorials on how to use their products. With a technical background in Computer Science and Software development, I understand both sides of the game, technical documents are way too complex and are difficult to use for an audience with no technical knowledge. For every project, I simplify complex technical knowledge into a easy-to-understand guide targeted at users and audience with zero technical expertise. I will help you create, write, revamp, update or improve 🔹User Guides 🔹Product tours 🔹User Documentation 🔹Software Documentation 🔹API Documentation 🔹Product and User Manuals 🔹Knowledge Base 🔹Help Center Articles 🔹 Product Release Notes 🔹How-to Guides and Tutorials TOOLS 👉Markdown, HTML 👉Static Site Generators/JAMstack: Docusaurus, Redocly, Mkdocs, ReadtheDocs 👉Collaboration: Google Docs, Notion, Slack 👉Project Management: Jira, Confluence 👉Version Control: Git, Github 👉 Programming Languages: Javascript, Python Let's get started. Send me a message to discuss your SaaS product and documentation needs. Cheers OyindamolaTechnical DocumentationJavaScriptPythonContent WritingNode.jsUser Guide WritingUX WritingSoftware DocumentationInstruction ManualTechnical WritingEditing & ProofreadingAPI DocumentationFAQUser Manual - $50 hourly
- 4.6/5
- (22 jobs)
Highly motivated and forward-thinking product and project manager with 7+ years of extensive experience in a dynamic product development environment and various blockchain and non-blockchain projects. 6+ years of technical experience as a full-stack software engineer before transitioning into product management, this makes me the perfect fit for working with development and design teams. A product evangelist whose goal is to shape the product vision and manage product development process to ensure seamless experience for users and help make the company’s vision a reality. I have contributed to the growth of various companies in various industries such as eCommerce, Fintech, Healthcare, Cloud Computing(SaaS), Blockchain, Real Estate and Education. Here is how i can contribute to the growth of your company: ✔Product Management ✔Product Planning ✔ Agile (Scrum and Kanban) ✔ Product Design ✔ Product Development ✔ Market Research ✔ Design Research ✔ Blockchain Research ✔ Business Analysis ✔ Data Analysis ✔ Project management (Jira, Trello, Asana, ClickUp, Notion, Github projects) ✔ Creating effective product roadmaps ✔ Translating customer needs into product requirements ✔ User stories creation ✔ Quality Assurance ✔ Project documentation ✔ Client outreach ✔ Product Marketing ✔ Google suite of applications ✔ Microsoft office applications ✔Technical Writing/Documentation ✔ Recruitment and training ✔ WordPress administration and maintenance ✔ Marketing platforms knowledge (Hubspot) I am a problem solver and a team leader with a can do attitude, willingness to learn, a great passion for premium customer experience, phenomenal time management skills, willingness to grow and be part of a growing team, good communication skills and a strong user focus. I understand and speak English fluently. In previous roles, reduced the delivery time by 20% and was able to coordinate 100% of product completion in line with the company roadmap. Dedicated team member with strong leadership abilities in startup environments and eager to bring my proven abilities to an innovative team. If you think that I am a good fit for your team and that my services and values are in-line with your needs, I am happy to have a chat. Thank you!Technical DocumentationTechnical SupportOffice 365Critical Thinking SkillsTime ManagementProject Management ProfessionalCommunication SkillsAgile Software DevelopmentCustomer ServiceProject PlansScrumProduct DevelopmentProduct RoadmapProduct ManagementAsanaJira - $40 hourly
- 4.8/5
- (33 jobs)
Greetings! I'm David, the "Docs Guru." As a seasoned Technical Writer, specializing in API Documentation, I collaborate with companies worldwide, illuminating their groundbreaking solutions to diverse audiences. My forte lies in partnering with SaaS providers, such as FinTech startups. My interests include the arenas of docs-as-code, workflow optimization, SaaS/API fusion, style guideline crafting, and the creation of compelling visual aids. With over three years of expertise, I've refined my skills in authoring developer-centric documentation for web services, APIs, libraries, and software products. My repertoire spans crafting exhaustive deployment strategies and configuration blueprints for IT and DevOps professionals, alongside user-friendly guidance tailored for data scientists and engineers. From meticulous API and command references to immersive tutorials, walkthroughs, sample applications, and comprehensive best practices guides, I oversee the entire documentation lifecycle from inception to perpetual maintenance. In addition, I have a wide range of knowledge of the current documentation tools available on the market and excel at implementing tools for companies that fit their business needs. This includes modern API documentation tools like Redocly, Readme, Document360, Stoplight, and Gatsby JS. Embracing a modern approach to documentation, I prioritize user research, usability testing, and automation methodologies. Drawing inspiration from DevOps principles, I infuse a software development mindset into every endeavor, revitalizing client documentation to evolve synchronously with their products, thus fostering scalability and adaptability.Technical DocumentationDocumentationContent ResearchProduct DocumentationSoftware DocumentationTechnical CopywritingAPIDocumentation TestingAPI TestingREST APIAPI DocumentationUser Guide WritingTechnical WritingTechnical Case StudyUser Manual - $35 hourly
- 5.0/5
- (4 jobs)
A M365 Technical Support Engineer with over 2 years of experience providing end-to-end support for M365 and related technologies. Skilled in troubleshooting complex technical issues, analyzing system logs, and providing excellent customer service. Adept at collaborating with cross-functional teams to resolve technical issues and improve system performance.Technical DocumentationPhone CommunicationUser Identity ManagementMicrosoft SharePointMicrosoft Commerce ServerMicrosoft AzureMicrosoft Azure AdministrationMicrosoft Exchange OnlineDNSDomain MigrationTechnical Support - $35 hourly
- 5.0/5
- (7 jobs)
I will help you create comprehensive user documentation, knowledge base articles, help center resources, product tutorials, and user manuals to teach your end users exactly how to use your product or platform and troubleshoot issues on their own. Spend less hiring support agents and keep more money to reinvest in your money-making activities. I recently created over 200 knowledge base articles for ✅ Trustname.com documenting how to use the platform and its essential features for domain owners. And before that, I worked for: ✔ ExpiredDomains.com: Created 150 knowledge base articles and user guides simplifying the platform's essential features and first-of-its-kind metrics. ✔ Shopify.com: Created 560 FAQ articles teaching store owners how to use the Slogan Generator, Business Card Maker, Gift Certificate Template and other newly-launched tools. ✔ Hostinger.com: Wrote descriptions of 300+ website templates and their use cases. The results: Reduced the number of support tickets and customer agent calls by 50-66% in each case. Send me an invite or direct message and let's build your customer support resources.Technical DocumentationSoftware TestingEnd-to-End TestingTestingSoftware DocumentationTechnical Documentation ManagementHelpdeskInstruction ManualUser ManualProduct DocumentationEnd User Technical SupportTechnical WritingTutorialUser Guide WritingFAQ - $45 hourly
- 4.8/5
- (125 jobs)
Experienced Technical Writer and e-Learning Specialist As an assertive and innovative professional, I bring a wealth of expertise to the field of instructional design and technical writing. My passion lies in creating customized, interactive e-Learning modules that empower learners across diverse domains. Key Strengths: 1. Instructional Systems Design (ISD): I excel in designing engaging learning experiences. From storyboarding to scriptwriting, I ensure that content aligns with learning objectives. 2. Industry Standards: My content development methods adhere to industry standards, including Tincan API, SCORM, and AICC compliance. 3. Conversion Wizard: I seamlessly transform existing materials (PowerPoint, Word, Excel, PDF) into e-Learning courseware that integrates with any Learning Management System. 4. High-End Interactivity: I create custom HTML5-based e-Learning games, quizzes, and modules that captivate learners. 5. Multimedia Integration: I embed audio, video, and other training assets to enhance the learning experience. Quality Assurance Methodology: My unique methodology ensures quality at every stage of development. From initial design to final deployment, I collaborate closely with clients to meet their specifications. Open and Distance Learning Solutions: I offer specialized courseware development for open and distance learning, catering to diverse educational needs. Challenge-Enthusiast: I thrive on tackling unique project requirements and delivering exceptional results. Let’s discuss how my skills can elevate your e-Learning initiatives. Negotiable rates based on project complexity and duration. Looking forward to connecting soon!Technical DocumentationCreative WritingElearning DesignArticulate RiseArticulate StorylineDistance EducationBlog WritingEducational TechnologyMicrosoft PowerPointEducationCurriculum DevelopmentInstructional DesignContent WritingTechnical WritingEnglish - $32 hourly
- 5.0/5
- (3 jobs)
I am a young enthusiastic individual with a wealth of experience across boards with a view to impact positively on individuals and organisations globally; through honesty, hard work and effectiveness. I am Skilled in Auditing (ISO 9001:008 as a Lead Auditor), Presentations design (Powerpoint etc), Quality Management System,Marketing, Business Development, Research work and vast in knowledge of • Quality Assurance • ICT, Computing, Internet and Media • Marketing, Campaigns andEnvironmental Sustainability Strategies • Events and Media Planning Most Importantly, honest.Technical DocumentationMicrosoft WordInternal AuditingDocument ReviewMicrosoft PowerPointFinancial AuditVoice-OverMicrosoft PublisherApplicant Tracking Systems - $50 hourly
- 4.7/5
- (97 jobs)
An expert technical writer, editor, and wordsmith with great technical research proficiency and over 5 years of experience in using my skills for the provision of top-notch technical content for my clients. I have written published whitepapers, articles, blogs, case studies, and well over 100 process documents that explain the use, functionality, creation, and architecture of Blockchain projects, DeFi use cases, NFT project as well as products, and API. With well over 200 Blockchain, cryptocurrency, and Decentralized Finance (DeFi) and NFT technical writing gigs landed and completed owing to my technical research and fundamental analysis proficiency, you will make no mistake hiring me to handle the whitepaper of your project. Past and current clients include Kucoin, StipenX, Uranus, DeFipie, Aave, Bitswap24, Wox, Lotanchain, Binocoin, Axnet, and a host of others. Apart from these, I have also provided high-quality contents like business plans, policies and procedures, specifications, instructions, style guides, and agendas for Fortune 500 companies and clients in the Internet marketing, Blockchain, Software, FinTech, and Supply Chain niches that are featured on numerous online publications My writings are well researched, unique, informative, and engaging owing to my great technical research proficiency. With my amazing skill and expertise, I will deliver high-quality content that will engage your prospects and convert them to loyal followers and investors. Why me? --- Well researched technical content --- Timely delivery --- Professional interaction and Communication --- Zero plagiarism --- Discount price Hit me up and let me help take your project to the next level. Best Regards. Ade NOTICE: KINDLY NOTE THAT REVISIONS AND REFUNDS ENDS A MONTH AFTER THE FINAL SUBMISSION OF YOUR DOCUMENTTechnical DocumentationICO MarketingICO White PaperInitial Coin OfferingWhite Paper WritingIT ConsultationContent WritingCryptocurrencyCreative WritingArticle WritingBlog WritingBlockchainTechnical WritingPress Release - $20 hourly
- 5.0/5
- (83 jobs)
𝐈𝐧 𝐚 𝐖𝐨𝐫𝐥𝐝 𝐅𝐮𝐥𝐥 𝐨𝐟 𝐎𝐩𝐢𝐧𝐢𝐨𝐧𝐬, 𝐈 𝐓𝐫𝐮𝐬𝐭 𝐭𝐡𝐞 𝐃𝐚𝐭𝐚 Are you ready to transform your data into powerful insights that drive strategic decisions? As a Business Intelligence Analyst, I transform complex datasets into actionable insights that fuel strategic decision-making. Numbers don’t lie—and in today's fast-paced business environment, data is the key to unlocking growth. With a blend of technical proficiency and real-world business acumen, I ensure that my solutions provide value today and offer the flexibility to scale for future growth. Whether it’s creating optimized data models, transforming raw data, or delivering predictive insights, I help organizations stay ahead by turning numbers into strategic actions. 💼 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: • 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐯𝐞 𝐃𝐚𝐬𝐡𝐛𝐨𝐚𝐫𝐝 & 𝐑𝐞𝐩𝐨𝐫𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: I craft fully interactive Power BI dashboards that simplify complex data, ensuring stakeholders can quickly access critical insights. • 𝐃𝐚𝐭𝐚 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠 & 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: I implement robust ETL processes to prepare your data from various sources—whether it’s SQL Server, MySQL, or Azure DataLake—ensuring it’s primed for insightful analysis. • 𝐀𝐝𝐯𝐚𝐧𝐜𝐞𝐝 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬: By optimizing DAX measures and creating calculated columns, I help organizations perform precise analyses, uncovering patterns that inform strategic decision-making. • 𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 & 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴: Crafting compelling, data-driven reports that speak to technical and non-technical stakeholders. 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 🏆 𝘙𝘦𝘧𝘦𝘳𝘳𝘢𝘭 𝘙𝘢𝘵𝘦: Achieved an impressive 80% of new clients through referrals, showcasing trust and satisfaction in my services. 🏆 𝘊𝘭𝘪𝘦𝘯𝘵 𝘚𝘶𝘤𝘤𝘦𝘴𝘴 𝘙𝘢𝘵𝘦: Maintained a 90% success rate in delivering actionable insights that directly impact business outcomes. 🏆 𝘚𝘢𝘭𝘦𝘴 𝘗𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘐𝘮𝘱𝘳𝘰𝘷𝘦𝘮𝘦𝘯𝘵: Created interactive dashboards that resulted in a 30% increase in sales performance for a finance client. 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲? I’m passionate about turning data into results and can translate raw data into actionable insights tailored to your industry. I am most versed in Microsoft's BI tools and Tableau. In some ways, I am tool agnostic & open to learning any programming language or tool if it will help you reach your business goals Reach out, let's work together! I know how to help you WIN! 🏆Technical DocumentationIndexingData EntryContent WritingEditing & ProofreadingCreative WritingArticle WritingLine EditingProofreadingCopy EditingBook EditingContent EditingFormattingBlog Writing - $50 hourly
- 5.0/5
- (6 jobs)
Hi there, welcome to my page! I'm an Expert Technical Writer and Copywriter with focus on IT, Cybersecurity and Software as a Service (SaaS). I have a knack for putting words together in an incredibly catchy way to help boost engagement and make businesses thrive exceptionally. I have excellent leadership skills as I have worked with various organizations and groups as a prominent team player and executive member. With my top-notch technical and educational content, I have helped companies increase downloads incredibly. My objective is to produce engaging, helpful, and easy-to-follow technical content for everyone. I love to use a mix of creativity and technical know-how to put myself in your customer's shoes, break complex topics into simple terms and help the readers understand them easily; I also produce content that communicate well with technical individuals. I'm also a Linux & DevOps Administrator and Cloud Expert, with over 6 years of hands-on experience in system administration, server implementation, architecting, automating, and optimizing mission-critical deployments over large infrastructure. I'm proficient in managing, securing, and troubleshooting Linux-based servers (Debian, Ubuntu, CentOS, Red Hat), skilled in performance tuning, patching, and script automation. I have 5 years of vast experience and my expertise spans across a range of cloud platforms (AWS, Google Cloud, Azure), penStack, Digital Ocean and AWS using Load Balancing, HAproxy, Apache, Nginx, CPanel, MySQL and Ansible. I also have advanced skills in Bash, Python, and PowerShell for process automation, system monitoring, and cloud management. I’m passionate about leveraging my technical expertise to deliver top-tier solutions, Linux software implementations and Cloud Administration. Let’s collaborate to take your project to the next level! Best, Victor.Technical DocumentationSaaSCybersecurity ManagementUser ManualBlog WritingTechnical WritingDevOpsNetwork AdministrationAnsibleCentOSSystem AdministrationUbuntuNGINXLinux System AdministrationLinux - $20 hourly
- 5.0/5
- (1 job)
Hello! 🤗 Are You Seeking a Reliable Frontend Developer and Technical Writer?🗣️ If you're looking for a highly skilled frontend developer and technical writer who can turn your vision into reality, you’re in the right place! I'm a dedicated Frontend Developer and versatile Technical Writer passionate about creating high-performance web applications and producing engaging content. I specialize in building modern, responsive websites using Wordpress, HTML/CSS, React, Next.js, and Qwik, always adhering to the best UX/UI design practices. My expertise encompasses everything from developing efficient frontends to crafting comprehensive documentation, making me a valuable asset for any technical project. Additionally, as a Web3 and Blockchain content writer, I simplify complex blockchain concepts through educational articles, guides, and whitepapers. This helps companies effectively communicate their innovations and establish a strong digital presence. 💎 WHAT I OFFER 📍Frontend Development Expertise: I create responsive, user-friendly web applications using cutting-edge technologies like Wordpress, HTML/CSS, JavaScript, TypeScript, React.js, Next.js, and Qwik. With experience optimizing for both desktop and mobile, I ensure seamless user experiences across all devices. Whether you need custom UI/UX design, API integration, or bug fixing, I can help bring your vision to life. 📍Technical Writing: Clear communication is essential in tech. I produce concise, well-structured technical documentation, guides, and blog posts that make complex concepts easy to grasp. From API documentation to developer tutorials, I provide thorough, accurate, and engaging content tailored to your needs. 📍Web3 & Blockchain Content Creation: Fueled by a passion for blockchain technology, I create informative, SEO-friendly content that educates diverse audiences on decentralized technologies. From DeFi to NFTs, I generate insightful articles and whitepapers highlighting your project’s value and innovation. 💎 KEY SKILLS - Frontend Technologies: Wordpress, HTML/CSS, JavaScript, TypeScript, React.js, Next.js, Qwik - Technical Writing: API documentation, manuals, tutorials, blog posts - Blockchain Expertise: Web3, DeFi, NFTs, smart contracts, decentralized applications - Tools: Git, Webpack, REST APIs, IndexedDB, etc. 💎 WHY CHOOSE ME? - Attention to Detail: I ensure every project meets the highest standards. - Quality and Satisfaction: Your success is my priority. - Fast Delivery: Quick turnaround without compromising quality. - Excellent Communication: I’m available 24/7 for updates and queries. - Long-Term Collaboration: I’m open to building lasting professional relationships. With a blend of technical skills and strong written communication, I'm uniquely positioned to handle various projects. I’m passionate about delivering solutions that are effective, well-documented, and user-friendly. 💎 LET’S COLLABORATE! Ready to take your project to the next level? Let’s work together today to advance your project—send a direct message now! 💎 REVIEWS Review from Alice Johnson ⭐️⭐️⭐️⭐️⭐️ “Working with Odewole was a game changer for our project. The frontend he developed is not only visually stunning but also extremely functional. His attention to detail and quick turnaround time exceeded our expectations!" Review from Michael Smith ⭐️⭐️⭐️⭐️⭐️ “The technical documentation provided by Odewole is some of the best we've encountered. He made complex topics easy to understand and was always available for revisions. Highly recommend!" Review from Samantha Lee ⭐️⭐️⭐️⭐️⭐️ "As a blockchain startup, we needed someone who could create compelling content that resonates with our audience. Odewole delivered exceptional articles that helped us grow our online presence significantly!" Sincerely, Odewole SamsonTechnical DocumentationAPI IntegrationWeb DesignWeb3Technical WritingTailwind UITailwind CSSMaterial UIResponsive DesignNext.jsReactJavaScriptBlockchain DevelopmentWeb Development ConsultationWeb Development - $20 hourly
- 5.0/5
- (24 jobs)
Did you know that the focus in 2025 for businesses is creating experiences that capture and engage customer attention in new ways? This is backed up by Salesforce, with recent research stating that 80% of customers say the experience a company provides is as important as its product or services. Companies also employ security-centric customer experience practices in the age of generative AI, as 53% of customers believe generative AI will help companies better serve customers. So now the million-dollar question is; Does your company invest in hiring great Technical and Customer Support professionals to keep up with the growing trends? In our present time, being good simply isn't good enough to succeed; you've got to be great. For your company to be great, it is heavily decided on if you can provide GREAT service to your clients and customers, but you already know that they know that, everyone knows that. So, how can you provide that great service and have a growing customer base? Well, the truth is, - YOU need an expert to lead the Customer-facing team in the company and bring turnaround results across the board. -YOU need a PEOPLE-oriented team of professionals with expertise in Customer Service. -YOU require an individual with excellent communication skills to provide call, chat, and email support. -Someone capable of answering product questions, providing end-user support, and crafting easy-to-read FAQs compilation, that is what YOU need. And as it turns out, 65% of US consumers would pay 5% more for products if they knew they would receive outstanding customer support and satisfaction. This brings us to why I'm here. With over 4years working in Tech & IT as a Technical and Customer Support Specialist, I believe I am exactly what YOU need. This is because of my deep passion for technology and people, I am completely convinced that Technical Support is the most fulfilling career, nothing beats the feeling of genuinely helping someone! Your goals will become mine, and I look forward to working with you and for you to achieve them. I am skilled, flexible, and an effective communicator with a helpful disposition and exceptional customer service abilities. Here are some more details about me. ✔Top Rated PLUS Upwork Freelancer (Top 3%) ✔BSc. Computer Engineering ✔Google Certified IT Support Specialist ✔HubSpot Service Hub Certified Professional ✔Freshdesk Certified Product Expert ✔ LinkedIn Certified Customer Service Specialist ✔Certified Professional: Cybersecurity Foundations ✔Comptia Sec+: Cybrary Certified Need a little nudge? Check out what other clients and business owners say about my services below. Feel free to shoot me an invite so we can have a chat and discuss your business needs. I look forward to it and will most definitely be at your service. Thanks!Technical DocumentationArticle WritingTechnical WritingBlog ContentCustomer Relationship ManagementTroubleshootingContent WritingInformation Technology OperationsCustomer SatisfactionTechnical SupportCustomer ServiceCustomer SupportOnline Chat SupportJiraEmail Support - $15 hourly
- 4.8/5
- (10 jobs)
I write quality content that is compact, highly informative, and easy to read. I'm an expert author of technical blogs, user guides, software documentation, etc. I mainly write on topics relating to DevOps (Kubenetes, CI/CD), software dev (Python, Django, Flask, React, JavaScript), SaaS, Microservices, etc. As a Technical Writer for 6 years, I have: ✔️ Written technical guides for smart contracts and Web3 ✔️ Written AI and ML content for blogs ✔️ Done SEO expert work ✔️ Written over 150 articles on technical topics ✔️ Written documentation for applications and APIs ✔️ Set technical questions for various programming languages ✔️ Written articles promoting technical products. ✔️ Write script for tech YouTube channelsTechnical DocumentationContent WritingTechnical WritingAPI DocumentationSolidityTechnical ManualKubernetesDevOpsAPIJavaScriptEcommerce WebsitePythonWeb ApplicationDjangoReact - $25 hourly
- 5.0/5
- (10 jobs)
As a Technical Content Writer, I excel in producing well-researched, SEO-optimized technical articles, how-to guides, and blog posts that translate complex topics into user-friendly, actionable insights. My background in frontend development with React, HTML, CSS, Next.js, and Sass gives me the technical know-how to craft highly accurate and relevant content. As a Frontend Engineer, I build responsive, engaging web applications, translating Figma and PSD designs into seamless, user-centric experiences. My attention to detail and commitment to clean, maintainable code ensure that your product not only looks great but performs flawlessly. Why choose me? I write content that educates and engages, driving user adoption and product growth. I develop applications that are visually appealing, user-friendly, and highly functional. I bring a unique blend of content creation and hands-on coding expertise, making me an invaluable asset for any project that needs technical accuracy and practical insight. Let’s collaborate to create exceptional content and applications that captivate and inform your audience.Technical DocumentationContent WritingBlog ContentArticle WritingBlog WritingSoftware DocumentationWeb Application DevelopmentMobile App DevelopmentReact NativeTechnical WritingReactPSD to HTMLFront-End DevelopmentJavaScriptWeb Development Want to browse more freelancers?
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