Hire the best Technical Documentation Writers in Davao, PH
Check out Technical Documentation Writers in Davao, PH with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (8 jobs)
⭐ ASTQB - ISTQB® Certified Tester 🏅 EFSET English Certificate - C2 Proficient ~ What I Can Do for You 🧪 Manual Testing (Web, Mobile, Desktop) 🔌 API Testing using Postman 📝 Test Case Creation & Execution (Jira, TestRail, Trello, ClickUp) 🐞 Clear, Concise Bug Reports (with visual evidence) 🔁 Functional, Regression, UAT, Usability & Exploratory Testing 📋 Detailed Test Plans, Test Scenarios, and Test Documentation 📱 Mobile App Testing (iOS & Android) 📚 Technical Documentation: User Guides, Manuals, Knowledge Base 🧠 Strategic QA Value I Bring • Align test coverage with user stories, use cases & business goals • Lead all QA phases: Exploratory, Regression, UAT, Smoke & Sanity • Improve quality across Agile sprints with continuous feedback • Identify critical bugs early — reduce dev time and costs • Deliver clean documentation, usability feedback, and QA insights 💼 Years of Experience: 2+ • 2+ years in Manual QA Testing — Web & Mobile Apps • 1+ year in QA Documentation & Test Plan Writing • Daily collaboration with developers, designers & PMs ~ Testing Devices 💻 Macbook Pro 2020 - MacOS 💻 Windows PC - Windows 📱 iPad Mini - IOS 📱 iPhone 11 - IOS 📱 Google Pixel 9a - Android 🛠 Applications Tested • Home Renovation Financing Platform • Travel Booking Apps (iOS & Android) • ERPNext (Frappe-based Systems) • B2B Marketplace Web App • AI-Powered Learning & Interview Platforms • Food Delivery and Driver Management Apps • Creator-Fan Engagement Platforms • Bubble.io No-Code Applications 🕒 Availability and Time Zone - Philippines (PHT): 7:00 AM – 7:30 PM - Flexible to meet your timezone needs 🤝 Let’s Connect to Elevate Your Software Quality I prioritize long-term partnerships built on trust, consistent delivery, and crystal-clear communication. 📩 Message me today to discuss your project! Here’s how to connect: 1️⃣ Send a message on Upwork 2️⃣ Click the green "Schedule a Meeting" button 3️⃣ Select a 15-minute time slot and confirm 🔑 Keywords Manual Testing, Software Testing, Website Testing, Web Application Testing, Mobile App Testing, Desktop Application Testing, Regression Testing, Jira, Asana, Trello, ClickUp, TestRail, Postman, Cross-Browser Testing, iOS App Testing, Android App Testing, QA Engineer, Manual QA Testing, Payment Gateway Testing, Test Case Execution, Functional QA Testing, Usability Testing, User Experience (UX) Testing, UI Testing, Accessibility Testing, Performance Testing, Bubble.io Testing, Frappe ERP Testing
Technical Documentation
Manual TestingFunctional TestingRegression TestingUsability TestingUser Acceptance TestingAnnotated ScreenshotSoftware QABug Tracking & ReportsTechnical WritingMobile App TestingWeb TestingSoftware Testing - $15 hourly
- 5.0/5
- (15 jobs)
CAREER PROFILE I am a highly driven, passionate, and experienced operations specialist with a strong background in project management and coordination, technical writing, operations management, digital marketing, web content management, content development, and people management. I bring over 10 years of proven track record in providing customer and operational support, managing teams and projects, handling client communication, growing businesses and accounts, and reducing operational costs effectively and successfully. EDUCATION Master in Business Administration University of Southeastern Philippines 2019 - Present Cisco Certified Network Associate Concentrix Institute Amethyst Bldg., Damosa IT Park, JP Laurel Ave., Davao City, Philippines License: CSCO12918884 2016 - 2019 Bachelor of Science in Computer Science Ramon Magsaysay Memorial Colleges, General Santos City, Philippines 2003 - 2008 TECHNICAL SKILLS Cisco Small Business Products (Routers, Switches, Access Points, VOIP Phones, Software) Proficient in MS Word, Excel, Powerpoint, Project Metrics Tools: Vovici, NoHold Metrics, Omniture, Google Analytics Content Management Tools: Salesforce, NoHold, Fatwire, RightNow, Asana, Wordpress, Basecamp, Teamwork Document Management Platform: Google Drive, Dropbox PROFESSIONAL PROJECTS Operations Manager ArdorSEO, July 2019 – Present • Managed the Philippines operations • Managed teams of writers and editors, domain specialists, link-builders, and appointment setters • Created weekly progress reports • Conducted weekly team meetings • Strategized performance-based incentives • Utilized teams according to the company’s and customers’ needs • Evaluated team’s performance • Evaluated and interviewed applicants together with HR • Conducted personal development activities with HR • Communicated and planned with SEO managers and team leads • Optimized team utilization while reducing operating costs • Verified and approved invoices of all staff in the Philippines • Reported directly to the CEO VP of Operations (Executive Assistant) Masters Data Research LLC, January 2018 – April 2019 • Set up Pay Per Call and Pay Per Lead campaigns using Ringba, Invoca, and Waypoint platforms • Uploaded and maintained websites to Bluehost and WPEngine • Managed projects through Asana • Created daily, weekly, and monthly reports • Created Weekly invoices for Buyers and Advertisers through Quickbooks • Communicated with Advertisers and Publishers • Created Insertion Orders • Managed virtual assistants • Reported directly to the Chief Operations Officer Operations Specialist for Cisco Small Business Concentrix Services Corporation, November 2015 – January 2018 • Created process documents and workflows, and led the implementation of these processes as the standard for creating and enhancing web content • Wrote and enhanced technical articles (product information and troubleshooting) as part of an ongoing process to improve customer experience ➢ Initiatives include enhancing based on customer feedback and product releases • Utilized CMS tools such as NoHold, JIRA and Doc Central to maintain client website and KB portal • Installed various networks using routers, switches, access points Web Content Developer II for Linksys and Belkin Concentrix Services Corporation, July 2010 – November 2015 • Created process documents and workflows, and led the implementation of these processes as the standard for creating and enhancing web content • Wrote and enhanced technical articles (product information and troubleshooting) as part of an ongoing process to improve customer experience ➢ Initiatives include enhancing based on customer feedback and product releases • Led QA for articles and ensured content posted on the clients' websites are in right order and grammar • Monitored and answered customer queries about networking products in the client's public community forums • Maintained an internal repository of content for agents' use in providing support (Agent Portal) • Utilized CMS tools such as NoHold, Salesforce and FatWire to maintain client website and KB portal • Mined data such as customer feedback and article helpfulness index and translate into goals to improve customer support experience • Prepared and maintained the project time sheets and schedules • Prepared and maintained all projects’ correspondence • Prepared and published product support pages, hotlists and documents for product launches
Technical Documentation
Software QASoftware TestingVellumWeb TestingEbook FormattingProject ManagementProject SchedulingCisco RouterCisco Certified Network AssociateComputer NetworkTechnical Writing - $3 hourly
- 5.0/5
- (1 job)
I am the type of person who do not settle for less. I have been with the BPO industry for more than 4 years and have been a Production Manager for more than 2 years. I have achieved that position by working hard and making sure to deliver world-class results to our clients. Managing their business and their customers has become my forte specializing in fixing their billing and technical issues of their services' equipment. My role has led me to understand that human behaviors are unique and complex, and that I need fully understand it in order for my team to successfully deliver. Becoming a leader that is suitable to each behavior of my people is one of the many great things that I have acquired with my years of experience and my leadership trainings. People wanted to work because they gain something from it and something more than that. Making them realize what is in it for them makes my job easy and make the team become harmonious. Sales is also a skill that is very important to me, because it is the core revenue generating tactic of every company. I need to make sure that my representatives are equipped with the best knowledge and skills to get their sales every single time. They need to make our customer realize that value is something that cannot be only defined by the price that they are paying, but also the quality and the satisfaction that they get out of it.
Technical Documentation
Strategic PlanningTechnical Project ManagementCustomer EngagementCustomer ExperienceTech & IT - $3 hourly
- 0.0/5
- (1 job)
-Tech-savvy -Former technical support representative -have a patience and determine to finish work before the deadline. -have the courage to learn new things
Technical Documentation
Technical SupportDocumentationTech & IT Want to browse more freelancers?
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