The Best Technical Support Specialists For Hire In Bosnia and Herzegovina

Check out Technical Support Specialists in Bosnia and Herzegovina with the skills you need for your next job.

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$15 hourly
- 5.0/5
- (12 jobs)
Result-oriented and reliable Technical Customer Service professional with a 2+ years track record in administration and maintenance of the systems, SaaS tools and building web solutions. Proven expertise in troubleshooting hundreds of technical challenges, implementing API integrations, building custom web solutions, and ensuring optimal performance. Adept at driving customer success and revenue growth through innovative solutions. With providing significant effort I usually supported 20+ clients daily, achieving a 99% successful problem solving rate. Proficient in JavaScript and PHP, with a proactive approach to embrace new technologies. ** Skills and Tech stack ** -- Tech savvy | Problem solving | Decision making | Troubleshooting -- WordPress | Hosting | DNS -- Reporting and Analytics | Power BI -- Technical Support | Maintenance | Service Management | Zendesk | Jira | Confluence -- Asana | Slack | Miro | Hubspot | ClickUp -- Web scripting -- Google Cloud & Google Workspace I graduated as a Bachelor of Information Technology from high-quality college IPIA and acquired professional skills in technology. Certified for Web Development, User Experience, Customer Support, HubSpot CMS Development from many organizations like Coursera, Linkedin, FreeCodeCamp, HubSpot, Forage and Udemy.

Technical Support
Business Applications Development
Business Process Automation
Troubleshooting
Management Skills
CRM Software
Automation
Office 365
Google Cloud Platform
Database Administration
WordPress
JavaScript
PHP
Customer Service
Tech & IT
$25 hourly
- 5.0/5
- (12 jobs)
Native Swedish, Serbian/Ex Yu speaker. Fluent in English. Conversational knowledge in the Norwegian language. Experienced in customer service, data stewarding, dispatching. proofreading, translating, project coordination, artificial intelligence language programs. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Eager to learn. - Ability to empathise, able to understand and relate to the customer's emotions. - Clear and effective communication. - Being patient in dealing with a variety of customer inquiries and issues. - Able to identify issues, analyze situations, and find effective solutions. - Adaptibility - Maintaining a positive attitude, a friendly demeanor, enthusiasm, and a willingness to help - Active listening - Respectfulness.

Technical Support
Narration
Voice-Over Recording
English to Swedish Translation
Swedish to English Translation
English to Serbian Translation
Serbo-Croatian
Swedish
Data Entry
Proofreading
Translation
AI Model Training Prompt
AI Model Training
Phone Communication
Customer Service
$20 hourly
- 4.9/5
- (4 jobs)
Hello! I'm Admir Skomorac, a seasoned Full Stack Developer with over a decade of experience in IT support and technical management. My expertise includes: - **Full Stack Development**: Proficient in HTML, CSS, JavaScript, React.js, Python, Flask, SQL, and SQLAlchemy. - **Backend Development**: Experienced in building robust and scalable APIs with Flask, integrating JWT authentication, and managing databases with PostgreSQL. - **Frontend Development**: Skilled in creating responsive and dynamic user interfaces using React.js, Bootstrap, and CSS. - **IT Support**: Extensive experience in maintaining onboard media systems, managing large-scale networks, and providing top-tier customer support. I am passionate about leveraging new technologies to solve complex problems and delivering high-quality solutions. Whether you need a full-stack web application, a responsive landing page, or reliable IT support, I am here to help. Let's collaborate to turn your vision into reality!

Technical Support
Linux
PostgreSQL
Flask
Python
IT Support
Tech & IT
Bootstrap
JavaScript
React
CSS
HTML
$40 hourly
- 5.0/5
- (118 jobs)
"Nedzad did an excellent job well within the expected time limits and perfectly done. He managed to achieve what our in-house experts were not able to do" I can: - solve problems you have with your linux dedicated server or VPS - fix problems you have with your dns/perl/git/JavaScript/PHP/Python/node.js code - code the required script to automate your operations - solve problem you have with your website, or with your SSL

Technical Support
Scripting
Email Deliverability
JavaScript
Git
Perl Mojolicious
Bash Programming
PerlDancer
Linux System Administration
SMTP
SSL
WordPress Plugin
CSS
WordPress
Perl
$15 hourly
- 5.0/5
- (2 jobs)
I was born and raised in the Netherlands but currently I am living in Bosnia and Herzegovina. Therefore, I am a native Dutch and Bosnian speaker, and highly proficient in English. With over 5 years of working in customer support and over 3 years of working as an AV-technician and interacting with clients, I have collected the following experience: -Excellent communication skills focused on understanding customer needs and developing resolutions -Proven ability to grasp product knowledge to quickly address customer questions and complaints -Able to stay calm when confronted with angry customers and defuse tense situations -Problem solving skills and a wise decision-maker -Excellent planning and organizing and presentation skills -Ability to work independently and in a team, meet deadlines and obtain results -Proficient in completing all work according to deadline -Detail oriented and flexible -Able to work calmly under pressure -Good testing abilities -Good ability to set up all equipment for scheduled live events -Excellent troubleshooting service and repair skills

Technical Support
Google Docs
Customer Support
Microsoft Office
English to Dutch Translation
Dutch to English Translation
Translation
Sales & Marketing
Customer Service
Inbound Marketing
$20 hourly
- 5.0/5
- (3 jobs)
Hi there! I am a highly motivated and experienced technical support and customer success professional with a strong background in providing exceptional customer service and support. With over 4 years of experience in the customer service industry, I have a proven track record of exceeding customer satisfaction and retention goals. As a former Technical Support Intern at Vivantio, I had the opportunity to learn the company's inner workings and provided first-level customer support for the software supplied by Vivantio. I also took part in developing a tool for better troubleshooting of common errors that happened while using Vivantio software. This experience helped me gain valuable skills in problem-solving and customer service. While a Call Center Agent at Deluxe CC, I leveraged my extraordinary communication skills and phone manners to achieve desired goals. I exceeded monthly quotas regarding cross and upselling, received excellent customer reviews, and maintained high customer service standards during fast-paced and high-volume operations. As a Senior Customer Success Associate at PerchPeek, I am responsible for providing exceptional customer service to clients relocating to Germany, while also serving as a bridge between the engineering department and the customer success department. Some of my daily tasks include maintaining daily communication with clients, organizing appointments, and managing client expectations. I am a problem-solver, a team player, and enjoy working with people. I am passionate about providing excellent customer service and creating positive customer experiences. If you are looking for a dedicated and hardworking customer support professional, look no further. I would be thrilled to help your business thrive!

Technical Support
German
Email Support
Inbound Inquiry
Payment Processing
Product Knowledge
Account Management
Customer Support
Communication Etiquette
Order Fulfillment
$10 hourly
- 5.0/5
- (13 jobs)
Young and enthusiastic about the work I do! I love languages and I have had many satisfied clients off and on Upwork. Now, I'm here to share my skills and experience in website and other documentation translations in the languages listed. I have many sets of skills that I can offer as well, SEO, Data Entry, Virtual Assistance, Customer Care, Logistics Assistant/Specialist and much more! Other roles on Upwork: I'm representing BGM as their Account Manager, a 22+ year experienced company that offers intensive work on real projects applying the latest Web technologies. Main fields of our expertise : * Web Design - we develop unique websites with the latest technologies * Elementor Experts - we can make any design possible tailored to your needs * Our team builds Fast mobile-optimized websites and web apps * Web App Development - we build web apps for business * Dedicated to the tasks and hardworking * Positive and communicative * We work with a range of the latest programming languages and frameworks * In our team we have skilled professionals that have years of knowledge and experience I will make sure to answer all of your questions and inquiries and provide the required support at any time. Do not hesitate to contact me.

Technical Support
Customer Satisfaction
WordPress
Elementor
Customer Support
Russian
Ukrainian
Translation
Czech
Croatian
Serbian
Customer Service
Canadian English Dialect
US English Dialect
Data Entry
$5 hourly
- 5.0/5
- (1 job)
Bachelor of Science in Information Technology. Highly motivated for working exposure and experience.

Technical Support
Computer Skills
Administrative Support
Data Entry
Communications
Customer Support
Active Listening
$35 hourly
- 0.0/5
- (0 jobs)
I am a highly experienced web developer with a deep passion for WordPress CMS and its associated elements. Since completing my degree in IT and economics in 2007, I have dedicated over 12 years to the field of web design/ development, specializing in WordPress. Throughout my career, I have gained extensive expertise with themes and plugins, working with a diverse range of clients from small businesses to large enterprises. To expand my skill set, I have actively sought out online courses and resources such as YouTube and Udemy, constantly honing my abilities. By staying up to date with the latest trends and technologies, I consistently deliver tailored solutions that prioritize seamless functionality and exceptional user experience for my clients.

Technical Support
Page Speed Optimization
WordPress Malware Removal
Google Workspace Administration
Gutenberg Editor
Elementor
WordPress
WordPress Plugin
WordPress Theme
Tech & IT
$61 hourly
- 0.0/5
- (0 jobs)
As a highly organized and positive individual, I take on every task with enthusiasm and motivation to succeed. With a structured daily routine, I am able to manage tasks with ease and consistently achieve my goals. Challenges are not obstacles, but rather opportunities to learn and grow, which is why I approach every new challenge with an open mind and a willingness to tackle it head-on. Working collaboratively with others is important to me, and I thrive in team environments where I can contribute my unique strengths and learn from others. I also place a high value on continuous learning and enjoy seeking out new knowledge and skills on a daily basis. My work personality is one of positivity, organization, and a willingness to take on new challenges, making me an asset to any team or organization.

Technical Support
Multitasking
Adobe Photoshop
Photo Editing
Coaching
Customer Support
Leadership Skills
$14 hourly
- 5.0/5
- (5 jobs)
I enjoy working with the computer and online. I'm hardworking, always responsible, reliable and love challenges. I'm able to manage multiple tasks in a pressured environment. Also I'm dedicated to the job I work, and I will finish my tasks on the time. I am a strong relationship builder, resilient and motivated by success.

Technical Support
Answered Ticket
Email Communication
Technical Translation
Data Analysis
Customer Support
Email Support
Online Chat Support
$20 hourly
- 5.0/5
- (3 jobs)
I’m looking for the new knowledge and would like to work on self – improvement, gather new experiences and build working habits that would be appreciated through the following career. I finished bachelor study at the Banja Luka College where I studied engineering of information technologies with great grades. Before that I was a student at „Nikola Tesla“ High School of Electrical Engineering in Banja Luka where I also excelled with my grades. There’s a “Thank-You Note” from the “Inost” that is the competition of the young innovators where my team and I won first place and gold plaque for our project “Paralel Data Transfer” alongside the two of my recognitions from current Banja Luka College (BLC) where I was positioned as IT support specialist. So far I've been working with wireless networks, remote control, exploring Linux capabilities and have been employed at „Blicnet“ as the Network Oparation Core (NOC) support. Blicnet is telecommunication company owned by the Slovenian Telecom (Telekom Slovenije). I'm young, ambitious, willing to learn and advance and looking for new experiences. I'm also looking forward to meeting new people, build meaningful relationships and work with the ones alike. My Skils: • monitoring servers and services; • responding to monitoring system warnings; • maintenance of video surveillance system; • maintenance of ACS (access control system); • installation of equipment in the office, • backup of data; • data recovery from backups and audit; • support and maintenance of network infrastructure; • creating and configuring new services and servers; • updating software versions. • customer support; • selecting equipment and updating software for users; • preparation of equipment for new jobs and their support; • checking the operation of videoconferencing in meeting rooms; • User account management. • regularly monitors and reports on the results of work; • monitors technical innovations in the field of work; • works in accordance with instructions, adopted standards and regulations; • implements regulations on occupational safety and fire protection; • all other work ordered by the superior, which is directly related to the field of work. • penetration testing. Experience with monitoring and visualization systems: Zabbix and Grafana; • Experience with virtualization systems: Vmware • Experience with nginx, mysql, ssh, apache and others; • Linux experience, administrator level; • Experience with Windows Active Directory and related components: DNS, DHCP, GPO, PrintServer. Technologies used: Pfsense, Windows, Veeam Backup, RaspberryPI, LibreOffice, Renee Becca, Acronis Disk Director, VNC, balenaEtcher, Wireshark, Vistumbler, Nmap - Zenmap GUI, MobaXterm, VMware Workstation, VMware® vSphere, Zimbra mail, Oracle VM VirtualBox, Slack, rufus and many others.ESXi

Technical Support
PfSense
Veeam
VMware ESX Server
Zabbix
Domain Migration
Grafana
Information Security
Wireless Network Implementation
Network Security
Penetration Testing
Network Monitoring
Linux System Administration
DNS
DHCP
$40 hourly
- 4.4/5
- (25 jobs)
WHAT CAN I DO FOR YOU? API Development and integration with POS, Payment processing etc Custom solutions development System administration in Windows client and Server OS Data work in Word and Excel (data entry, formatting, manipulation, consolidation, creating templates with formulas, macros etc) Customer services / Help Desk support Installation, initial staging and maintenance of NCR products such as Aloha POS, Connected Payments, EDC, Aloha To Go, Aloha Online Ordering, Aloha Kitchen Database prepping for restaurants - initial staging and maintenance Etc MY KNOWLEDGE AND EXPERIENCE: Over 20 years of experience in IT industry Experience in implementation, installation and troubleshooting ECDL (ICDL) trainer and test leader Microsoft trainer Numerous certifications from various vendors but mostly Microsoft Level 3 Software Engineer for NCR Hospitality Solutions services Currently support numerous quick chain restaurants in using NCR Aloha POS system Feel free to contact me with the need you have and I will happily answer you and hopefully we can create a fruitful business relationship for both sides.

Technical Support
Customer Service
API Integration
Ticketing System
Point of Sale & Payment Systems
US English Dialect
ScreenConnect
Windows 7 Administration
Administrative Support
Microsoft Server
Helpdesk
Windows 10 Administration
Windows Server
$50 hourly
- 0.0/5
- (0 jobs)
I am working for Mementia, e-commerce specialized company with 8 years of experience in Magento. We can help you with your e-commerce platform in many ways. If you have problems with your current platform, my team can help you to switch to Magento, the most popular e-commerce platform in the world. Also, we can fix all problems and give you 24/7 support for your business. We are not just technical guys. Our marketing and SEO expert and well-experienced business consultants can help you to improve your business in many ways. Also, if you don't have your site yet, we can help you to build the new one according to requests for your business. We can help you with the following: 1. performance optimization - we enjoy making Magento fly, and can definitely help 2. system administration - we can manage Magento full-stack, including OS updates, hosting, and scaling / load-balancing systems 3. 24/7 support with an SLA and guaranteed human reaction time around the clock 4. upgrade/update considerations - it is important to keep Magento up-to-date for performance and security. 5. security - Magento is very popular for hackers 6. digital marketing - we can do anything starting from simple SEO to full-blown digital marketing campaigns and strategy 7. custom extensions and integration - anything not provided by out-of-the-box Magento 8. on-site customer engagement - we can integrate chatbots, remarketing tools, and other awesome tools for increasing your sales 9. messenger marketing - the hot topic for many sellers 10. usability recommendations to make your site easier for customers 11. code review for your internal and external developers to make sure that it complies with Magento recommendations and security practices 12. QA and Omni-device / browser manual and automated testing for finding those pesky bugs We have good experience working with a single IT partner that takes care of everything, working with other vendors, as well as working with internal teams.

Technical Support
Business Consulting
Magento
Ecommerce Website Development
Web Testing
QA Engineering
Magento 2
$3 hourly
- 5.0/5
- (1 job)
OBJECTIVE * Looking for a Desktop Administrator position with FLUOR Corporation utilizing IT support, troubleshooting, and problem solving skills. SKILLS * Attention to detail* Negotiation *Project completion* Documentation * Multitasking* Relationships development* Physical stamina Computer: Word and Excel* Creative problem-solving

Technical Support
Microsoft Excel
Office 365
Email Support
Translation
$20 hourly
- 5.0/5
- (1 job)
Highly professional, trained, and skilled software support representative. Familiar with CCS and SaaS environment (10 years of work experience). Bosnian/Croatian/Serbian native, English major, speaks also German and Italian. Guitar player, bassist, drummer, and percussionist.

Technical Support
QA Testing
Online Chat Support
Android
VoIP Software
Hardware Troubleshooting
Data Analysis
Software Testing
Functional Testing
Game Testing
$11 hourly
- 0.0/5
- (1 job)
LanaGolub

Technical Support
Technical Project Management
Retail
Retail Sales Management
Phone Communication
Customer Service
Tech & IT
Retail & Consumer Goods
$7 hourly
- 0.0/5
- (0 jobs)
Experienced professional with a background in hospitality management and IT technical support, demonstrating strong leadership, communication, and problem-solving skills. Recently self-taught as a web developer, showcasing adaptability and a genuine passion for technology. I bring a unique blend of managerial expertise and technical proficiency, eager to contribute effectively to dynamic web development projects with a disciplined and results-driven approach for success in diverse professional environments.

Technical Support
Full-Stack Development
Tech & IT
Phone Communication
Customer Service
$8 hourly
- 0.0/5
- (0 jobs)
ABOUT ME As a student, I actively developed my skills and experience. During high school, I dedicated myself to volunteering and activism, gaining valuable insights through work with children, individuals with special needs, and exchange students. I attended numerous workshops, training sessions, and camps focused on areas like project management, media, and leadership. I served as a board member of the Youth Council in Zavidovići and participated in organizations such as ALD and AsuBiH Zavidovići. These experiences have greatly enhanced my communication skills, teamwork, and independence, which have proven invaluable as I transition to my professional career.

Technical Support
Customer Satisfaction
Customer Insight Analysis
Community Management
Customer Lifecycle Messaging
Customer Care
Customer Service
$30 hourly
- 0.0/5
- (0 jobs)
I have a solid foundation in customer service, where I have honed my ability to engage with clients, understand their needs, and provide outstanding support. My ability to combine creativity with excellent customer service allows me to ensure customer satisfaction while delivering high-quality design work.

Technical Support
Phone Communication
Customer Service
$17 hourly
- 0.0/5
- (0 jobs)
I'm Dijana, and I'm a customer service representative. I make it my mission to address and solve customer questions efficiently. I'm also good in lead generation and cold calling.

Technical Support
Customer Service Chatbot
Inbound Marketing
Business Development
Phone Communication
Customer Service
$15 hourly
- 0.0/5
- (0 jobs)
I am customer service representitive with 3+ years of experience working on inbound support for tech company.

Technical Support
Email
Customer Service
Phone Communication
German
$11 hourly
- 0.0/5
- (0 jobs)
Experienced Customer Service Team Leader with a proven track record of driving high-performance teams, enhancing customer satisfaction, and optimizing service delivery. Skilled in team management, training, and coaching, I am dedicated to fostering a positive work environment while ensuring clients receive exceptional support. With strong problem-solving abilities, I handle complex customer inquiries and lead by example to exceed service targets. Passionate about developing team members and continuously improving processes to ensure client success and loyalty.

Technical Support
Customer Service
Community Management
$10 hourly
- 0.0/5
- (0 jobs)
Bachelor of Information Technology. HTML, CSS, JavaScript Passionate and self-made Graphical Designer & User Experience Designer. Highly educated in sound design (music producer able to develop music for games, radio ads etc)

Technical Support
Email Communication
Web Development
Photo Restoration
Photo Editing
Photo Manipulation
Customer Support
Zendesk
$11 hourly
- 0.0/5
- (0 jobs)
B.IT COMPUTER SIENCE, Information Technology Engineering Responsible for the day to day IT requirements of the company such as user management, trouble shooting, help and advise. Maintaining desktop applications , local area networks, IT security and POS systems. • Managed firewall, network and server monitoring both on- and off-site. • Managed ISP network configurations, set-up and tshoot. • Managed POS configurations an tshoot. • Reseaching, recommending and implementing network enhacements that wolud improve system reliability and performance. • Technical support • Systems installation, configuration and upgrading.

Technical Support
Network Design
WordPress
Data Backup
Network Administration
Network Engineering
Windows Administration
Hardware Troubleshooting
Data Entry
Web Design
$33 hourly
- 0.0/5
- (0 jobs)
Highly skilled Product Expert Engineer with extensive experience in AI-powered communication solutions and customer engagement platforms. * strong chatbot Knowledge * Solution Design & Architecture * Onboarding & Enablement * Integration & Technical Support * Technical Documentation & Training * Problem Solving & Troubleshooting * Integration with Third-party Platforms (CRM, APIs)

Technical Support
Technical Project Management
Lead Generation Chatbot
Customer Service Chatbot
Transport Chatbot
Chatbot Script
Shopping Chatbot
Chatbot Development
AI Chatbot
Chatbot Training
Chatbot Flow Design
Chatbot
Solution Architecture
Sales Engineering
Customer Service
$4 hourly
- 0.0/5
- (0 jobs)
RAD disciplina work znaci boze idemo do pobjede gonimo sve ispred sebe za bolje sutra hajmo sad na posao

Technical Support
Technical Project Management
Techno
Phone Communication
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