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Hire the best Technical Support Specialists in Cotonou, BJ

Check out Technical Support Specialists in Cotonou, BJ with the skills you need for your next job.
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  • $5 hourly

    • 5.0/5
    • (3 jobs)
    Freelancer dans la gestion du service client, le web marketing et l'assistance administrative, j’ai pour principe de faire un travail de qualité qui répond aux exigences des clients. Diplômé de l’Ecole Nationale d’Administration et de la Magistrature de mon pays le Bénin, et titulaire d'un certificat en gestion de service client, je mets à votre disposition mes 05 années d’expérience dans la prise en charge des tâches d'assistance dans le domaine de Dropshipping, d'e-commerce. Je peux m'occuper des missions telles que : - Service client. - Gestion des emails - Gestion des livechat - Traitement et suivi de commandes - Recherche de produit/ niche - Shopify - Oberlo - Dropshipping - Modération de commentaires - gestion de page Facebook et Instagram - Publicité sur les réseaux sociaux. - Assistance en e-commerce - Assistant polyvalent - Gestion de contenus web I am a native specialized in all customer inquiries : - Handle all sort of incoming Email, live-chat, Facebook comments - Respond to customer requests on Zendesk/Freshdesk/Shopify/WordPress... - Continuously looking to improve the support systems currently in place - Communicate with upper management with regular updates as to the team’s performance - Look up customer order information on Shopify - Assisting in the tracking of customer packages - Issue refunds according to our refund policy - Order the re-sending of products to customers when required. I am dedicated, dynamic, quick learner, honest, and open to accept new challenges. I am a passionate freelancer. I look forward to working with you. Anne-Marie KEDOWIDE
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    English to French Translation
    Data Entry
    Administrative Support
    Executive Support
    Focus Group Moderation
    Online Research
    Customer Retention Strategy
    Phone Support
    Email Support
    French
    General Transcription
    Customer Service
  • $15 hourly

    • 5.0/5
    • (1 job)
    [ENGLISH] Content is still King. When all is said and done, content is still the main trafic driver for your website. Whether it is to build brand awareness, conversion funnels, landing pages or SEO efforts, content is still a key element of your online strategy. As a copywriter, my role is to ensure that every last aspect of your copy with your copy is permeated by your brand message. As a content writer, I will deliver the kind of engaging and insightful content that makes your brand a credible source for your readers, and ultimately your customers. As a ENG-FR bilingual content editor and translator, my aim is to accurately localize your product or message to the French market. I will ensure that the tone, intent and impact of your source material is preserved for your new audiences. Need some help finding your voice and convincing your audience ? Let’s bring your story to the world together
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    Amazon Listing
    Article Writing
    Product Listings
    Translation
    Content Writing
    Customer Support
    SEO Content
    Blog Content
    Customer Service
    Zendesk
  • $18 hourly

    • 0.0/5
    • (1 job)
    Efficient and result-oriented ICT Engineer with 5 years of experience and strong IT project management skills. Seeking to assure technical excellence to any customers with networking/system/support projects.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Network Administration
    Linux System Administration
    GPO
    IT Management
    VoIP
    Bash
    Microsoft Active Directory
    DHCP
    Office 365
  • $6 hourly

    • 5.0/5
    • (1 job)
    Hello everyone! I am a versatile professional, proficient in both IT support and frontend development, ready to bring my diverse skills to meet your needs. I am bilingual (French and English) and hold a Google IT Support certification, enabling me to provide high-level technical assistance to your clients. As an IT support specialist, I excel in efficiently resolving technical issues and delivering clear and precise assistance through ticketing platforms such as Freshdesk, Zendesk, and others. I am committed to providing responsive and quality service, ensuring customer satisfaction. As a frontend developer, I have expertise in creating engaging and user-friendly interfaces. I am skilled in HTML5, CSS3, JavaScript, as well as frameworks like React.js, Next.js, and tools such as Bootstrap and Tailwind CSS. I strive to deliver aesthetic, responsive, and optimized interfaces while adhering to best development practices. You can view examples of my work and projects in my portfolio: expeditalagbe.com. Feel free to explore and get a sense of my capabilities. As a quick learner and experienced problem solver, I am always ready to take on new challenges and adapt to emerging technologies. Whether it's delivering top-notch technical support or crafting impressive frontend interfaces, I am here to collaborate with you. Feel free to reach out to me for collaboration or assistance. I look forward to contributing to problem-solving and creating exceptional user experiences. Best regards,
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Odoo
    Microsoft Excel
    PHP
    French
    Web Design
    Data Entry
    Customer Service
    Virtual Assistance
    BootstrapVue
    Front-End Development
    HTML
    JavaScript
    HTML5
    CSS
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Active Listening
    Phone Communication
    Customer Service
    Zendesk
    Tech & IT
  • $5 hourly

    • 4.2/5
    • (11 jobs)
    Hey there! Happy to see that you're interested in my profile! ;) If you're looking for an expert in customer support by phone, chat and tickets, you're in the right place! I am one of the best in the market place actualy. Are you Looking for someone - To assist in your Dropshipping Projects? - To Advise you for Rapid Business Growth? Yes, You are on the PROPER TRACK to find the right person who will work with an AIM to EXCEED your EXPECTATIONS with his Professionalism, Dedication, Punctuality on Every Single Task. ✴️ Why I'm PERFECT? 💯 Self-motivated, Honest & Highly-devoted to any Given Task 💯 Love to Face Challenges & Friendly enough to work as a team 💯 Always try to achieve the Best possible outputs from any Task 💯 Intend to build-up a STRONG LONG-TERM Working Relationship 💯 Committed to delivering Quality Service within the deadlines ✴️ Previous Working Experiences ✅ SHOPIFY, WooCommerce, eBay, Amazon, Magento, Etsy ✅ Plagiarism-Free Content / Copy Writing ✅ Writing Precise & To-the-Point Product Description ✅ YOUTUBE-FACEBOOK-INSTAGRAM Account Management ✅ Photo & Video Ad Content Creation ✅ Managing e-Commerce Stores of Different platforms ✅ Customer Service ✴️ Expert in - Adobe Photoshop - Camtasia Studio - MS Office (Word, Excel, Powerpoint) - Google Spreadsheet Kind wishes Kouessiba Djikpo
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Facebook
    French to English Translation
    English to French Translation
    Customer Support
    Telemarketing
    Online Chat Support
    Email Support
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    traduction de toutes langues en francais, redacteur web seo, optimisation de site internet, webmaster
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Shopify SEO
    Web Application
    Office Administration
    WordPress
    Yoast SEO
    SEO Keyword Research
    French
    Administrative Support
    Virtual Assistance
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I'm an experienced front-end developer and technical support focused on HTML5, CSS3 and JavaScript. I always deliver fast releases and clean code style. I'm bilingual (French and English). Full list of my skills: ● Front-end : HTML5, CSS3, JavaScript, SASS/SCSS, Bootstrap, Next.js. ● Back-end : Node.js, Express, MongoDB. ● Authoring tools, package managers and other useful elements: NPM, Yarn, Eslint, Prettier. I have over 2 years' experience. Tools and applications I use: VSCode, GitHub, Adobe Photoshop, Figma. Working with me, YOU WILL GET: 1. A reliable partner who develops a product from A to Z right through to launch. 2. Post-release support. 3. Save up to 30% in budget, time and effort compared to on-site experts. 4. Get full documentation from us. 5. Set up a development team for your project. 6. Daily/weekly/final reports. 7. Project maintenance I have the skills to provide high-level support to your customers. I can provide support via Freshdesk, Zendesk and any other ticketing system. I am a fast learner and problem solver. Please feel free to contact me for any collaboration! Best, quick Please don't hesitate to contact me for any collaboration! Best, fastest Please do not hesitate to contact me for any collaboration! Better, faster
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Virtual Assistance
    IT Support
    JavaScript
    Web Application
    ERP Software
    HTML5
    CSS 3
    Odoo
    Microsoft Office
    CSS
    Front-End Development
    System Maintenance
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