Hire the best Technical Support Specialists in Medellin, CO

Check out Technical Support Specialists in Medellin, CO with the skills you need for your next job.
  • $12 hourly
    I love a good challenge and always push myself to go the extra mile. With 7+ years in Customer Service, Sales, and Technical Support, I’ve helped businesses turn frustrated users into happy, loyal customers, all while driving growth. Here’s what I bring to the table: ✨ Empathy & Clear Communication ⚡ Fast & Effective Solutions 💡 Sales with a Human Touch 🛠 Tech-Savvy & Adaptable 🌍 Multilingual Support (Spanish, English, French) 🤝 Customer Experience & Retention 🚀 Client Onboarding & Success 📊 CRM & Helpdesk Management I’m fluent in English (C1), Spanish (Native), and French (B1), which means I can connect with customers from all over the world. Whether it’s troubleshooting an issue, closing a sale, or making sure customers feel valued, I’m here to help. Let’s team up and turn your ideas into success!
    Featured Skill Technical Support
    B2B Lead Generation
    Sales
    Management Skills
    Salesforce
    Inbound Inquiry
    Email Support
    Online Chat Support
    Healthcare
    Customer Support
    Order Tracking
    Zendesk
    Live Chat Software
    Email Communication
  • $6 hourly
    I am an experienced customer service professional with an advanced level of English obtained through immersive experiences abroad and in professional settings. For three years, I have provided exceptional support to customers in various industries, from handling calls and chats to resolving inquiries and educating about products and services. My experience includes roles at companies such as DFCC S.A.S., Stanley Black & Decker, and others, where I demonstrated strong skills in communication, problem-solving, and adaptability. Additionally, I hold a C1 English certificate from Education First in Bournemouth, England, which supports my ability to communicate effectively in English in both professional and everyday settings. Strong foundation in front-end web development with experience in React, JavaScript, HTML, CSS, Axios, and Bootstrap. Currently expanding my skill set by learning the MERN stack and Tailwind CSS.
    Featured Skill Technical Support
    Spanish
    English
    Multitasking
    Product Knowledge
    Communications
    Customer Service
  • $15 hourly
    I'm a responsible and Dynamic person with a lot of aspirations, wishes and projects to help with achieving my goals, based on discipline that leads me on to completing tasks. I'm also a fast learner and always interested on achieving responsibilities with punctuality and honesty in different activities that I'm assign. ATTITUDES * Good at learning fast. * Good achieving any type of tasks given. * Great with people. * Very patient and understanding. * Well educated.
    Featured Skill Technical Support
    Sales Call
    Customer Support
    Customer Service
    Graphic Design
    Construction
    Sales & Marketing
    Customer Service Training
  • $20 hourly
    As an economist with a strong background in customer service and banking, I bring a unique blend of analytical and interpersonal skills to the table. My expertise in economics allows me to assess market trends, financial data, and economic indicators to make informed decisions. I have a proven track record in analyzing economic factors that impact the banking sector, helping organizations make sound financial decisions. Additionally, my customer service background has honed my ability to provide exceptional service to clients, ensuring their satisfaction and trust. With a focus on delivering financial insights and solutions while maintaining a customer-centric approach, I am well-equipped to navigate the dynamic and competitive landscape of the banking industry.
    Featured Skill Technical Support
    Technical Project Management
    Customer Service
  • $999 hourly
    Soy una profesional especializada en atención al cliente, soporte técnico y gestión de comunidades digitales. Si necesitas mejorar la experiencia de tus clientes, resolver problemas de manera eficiente o gestionar tu comunidad en línea, puedo ayudarte. Experta en atención al cliente y soporte técnico a través de múltiples canales (teléfono, correo electrónico, chat en vivo) Gestión de relaciones con clientes, solución de problemas y mejora de la satisfacción del usuario Coordinación y optimización de procesos logísticos en negocios internacionales Comunicación regular y clara es clave para mí, así que mantengámonos en contacto.
    Featured Skill Technical Support
    Phone Communication
    Community Management
    Server
    Customer Service
  • $31 hourly
    Asistente virtual Apoyo administrativo y profesional honestidad, calidad y precisión. - Consolidación en las metodologías en el servicio de atención al cliente de la forma más efectiva, detectando que es lo que le molesta al cliente hallando la mejor manera para resolver sus necesidades.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $80 hourly
    PERFIL PROFESIONAL Profesional universitaria graduada en Psicología, con más de un año de experiencia en los ámbitos clínico, organizacional y social. Con competencias en la atención y promoción de la salud mental, así como en la gestión de entornos laborales saludables. He brindado orientación y apoyo a población migrante en el marco del Estatuto Temporal de Protección para venezolanos (ETPV), gestionando documentación, bases de datos y coordinando jornadas extramurales para garantizar el acceso a servicios psicosociales. También cuento con experiencia en la atención psicológica mediante medios TIC, facilitando intervenciones efectivas en trastornos como ansiedad y depresión. Mi enfoque se basa en la humanización del servicio, la escucha activa y la optimización de procesos para garantizar una atención integral y eficiente.
    Featured Skill Technical Support
    Technical Project Management
    Phone Communication
    Community Management
  • $999 hourly
    PERFIL OCUPACIONAL Ingeniera Industrial con espíritu de colaboración, responsable, activa, liderazgo, toma de decisiones, trabajo individual y en equipo, manejo de confidencialidad de la información y con gran facilidad de relaciones interpersonales, lo que me permite un gran desempeño en las diferentes labores. PROYECCION PROFESIONAL Aportar seguridad y credibilidad en el trabajo asignado, aplicando mi formación como valor fundamental, demostrando resultados sobresalientes reflejando liderazgo y un excelente manejo de equipo de trabajo y llegar a ser parte activa de una organización que respalde mi labor día a día y permita un desarrollo profesional y personal, lo anterior en una constante actitud de aprendizaje.
    Featured Skill Technical Support
    Community Management
    Server
    Customer Service
  • $800 hourly
    ¡Hola! Soy una persona apasionada por el servicio al cliente, con una sólida experiencia ofreciendo atención de calidad y creando conexiones genuinas. Mi enfoque siempre está en brindar soluciones eficientes, escuchar activamente y asegurar una experiencia positiva en cada interacción. ¿En qué destaco? Atención personalizada: Me esfuerzo por entender las necesidades de cada cliente y ofrecer respuestas claras, amables y efectivas. Resolución de problemas: Encuentro soluciones rápidas y prácticas, siempre con una actitud proactiva y orientada a resultados. Comunicación efectiva: Mantengo una comunicación abierta, empática y profesional, asegurando que cada cliente se sienta escuchado y valorado. Trabajo en equipo: Colaboro estrechamente con colegas para mejorar procesos y ofrecer un servicio excepcional.
    Featured Skill Technical Support
    Graffiti
    Phone Communication
    Server
    Community Management
    Customer Service
  • $15 hourly
    Excellent communication, team work and Networking skills. Person who effectively works under pressure and keeps My skills cover such areas as TCP/IP networking, Linux and MS Windows servers administration and support, virtualization and accompanying technologies. Local networks for offices and their interconnection via various types of VPN. Earlier experiences include projects built on networking equipment of famous and not-so vendors, server installation and support, different kinds of scripting and configuring many sophisticated systems so as to fit them for a designated task.
    Featured Skill Technical Support
    Network Monitoring
    Customer Support
    Desktop Support
    Network Security
    Email Support
    Phone Support
  • $11 hourly
    I was born in Panama, graduated from Universidad Latina with a Degree in Marketing and Advertising with an emphasis on Sales Management, also I have a Postgraduate Degree in Senior Management from the same University. I have 10+ years in the field of customer service and Tech support working for many multinationals such as Sitel, HP (Hewlett Packard), Star Contact. I have been an Interpreter for more than 4 years with Language Line Solutions. In my spare time I have done english and spanish translations, since it's related with the line of work I do on a daily basis. I guarantee accurate translation, deadline commitment and going the extra mile when its needed. Feel free to contact me.
    Featured Skill Technical Support
    CRM Software
    Salesforce CRM
    Salesforce
    Data Entry
    Editing & Proofreading
    Medical Interpretation
    Telecommunications
    Customer Service
    Microsoft Office
    English to Spanish Translation
    Technical Translation
  • $10 hourly
    This is Adrian Feged. I'm a Bilingual speaker, also with good experience in customer service, tech suport, voice over for videos, and as a traslator, also working as a freelancer
    Featured Skill Technical Support
    Technical Project Management
    Phone Communication
    Microsoft Office
    Customer Service
    Tech & IT
  • $6 hourly
    Certainly! Here's a crafted introduction for you: --- Experienced supervisor within the BPO industry, adept at navigating administrative responsibilities while excelling in multitasking, software utilization, and fostering effective teamwork. Proficient in both English and Spanish, with a proven track record of managing personnel, training new hires, and developing team members. Skilled in human resources management, and adept at interfacing with clients to showcase progress and performance.
    Featured Skill Technical Support
    Techno
    Specifications
    Technical Project Management
    Construction Document Preparation
    Phone Communication
    Server
    Microsoft Office
    Office Design
    Customer Service
    Tech & IT
  • $12 hourly
    Experienced Customer Service Specialist with a background in technical support and billing services. Skilled in resolving complex customer issues related to Internet, television, and phone services, ensuring high satisfaction levels. Proficient in multitasking, problem-solving, and utilizing CRM software like Salesforce to streamline operations. Fluent in English (C1) and Spanish (native). Previous roles include Technical Support Specialist at INTELCIA and current position as Customer Service Specialist at TASKUS. Contact: alejohink36@gmail.com | +57 300 435 2337 | Medellin, Colombia.
    Featured Skill Technical Support
    CRM Software
    B2B Marketing
    Multitasking
    Phone Communication
    Customer Service
  • $10 hourly
    Bilingual Trainer with a degree in pedagogy and telecommunications. I have 4 years of experience in call center training, specializing in designing customized programs, utilizing innovative methodologies, and effectively assessing performance. I possess expert knowledge of digital tools (LMS, CRM) and physical tools, along with advanced skills in office software. My key strengths include effective communication, adaptability, recursion, and leadership. I am focused on roles that allow me to leverage my experience to contribute to continuous development and growth.
    Featured Skill Technical Support
    Elearning LMS Consulting
    Telecommunications
    Community Goals & KPIs
    CRM Software
    Customer Service
    Employee Training
    Training Online LMS
    Training
  • $8 hourly
    I am 32 years old and hold a degree in Social Communication from the University of Antioquia. I have nearly three years of experience in customer service, along with two years of experience in cold sales, and six months of experience scheduling medical appointments for patients in the United States. I possess strong active listening skills, allowing me to understand customer needs and provide effective solutions, all while maintaining a positive attitude and empathy.
    Featured Skill Technical Support
    Sales
    Active Listening
    Customer Service
  • $12 hourly
    I'm Sebastian Barrientos Gomez, a Virtual Assistant ,I have more than five years of experiencein the sector, where I have worked in different branches as Customer Service Agent/Tech support for Fitbit, Amazon USA- UK, Walmart, Virtual assistant for a Personal Injury Lawfirm, Sales, Cold-calling selling Workers comp insurance and Solar energy systems, Recruiter and Recruitment and Selection Specialist at ManpowerGroup, one of the leading human resources companies worldwide. In my current role, I apply my active listening, process improvement, communication, and customer service skills to efficiently manage workflows, resources, and internal and external customer needs. My mission is to contribute to the growth and satisfaction of your company and its collaborators, taking advantage of my field of expertise in customer service , logistics and recruiting, as well as my C2 level certification in English.
    Featured Skill Technical Support
    Customer Experience
    Logistics Coordination
    Front Desk
    Cold Email
    Cold Call
    Sales
    Phone Survey
    Phone Support
    Customer Satisfaction
    Customer Care
    Virtual LAN
    Virtual Assistance
    Phone Communication
    Customer Service
  • $13 hourly
    Hello everyone, My name is Daniel Sanchez , and I am a bilingual translator with a degree in Agricultural Technology. I am excited to share a bit about my background and how it aligns with my passion for translation and agriculture. I graduated from Politécnico Jaime Isaza , where I gained a solid foundation in agricultural practices, sustainable farming, and technology's role in enhancing productivity. My training has equipped me with a deep understanding of the agricultural sector, enabling me to effectively translate complex terminology and concepts between spanish and English. Throughout my studies, I worked on various projects that involved translating technical documents, research papers, and marketing materials related to agriculture. This experience has honed my skills in ensuring accuracy and cultural relevance in translations, which is crucial in this field. I believe that effective communication is key to fostering collaboration and innovation in agriculture. By bridging language barriers, I aim to facilitate knowledge exchange between experts, farmers, and stakeholders in the industry. In addition to my technical skills, I am passionate about promoting sustainable agricultural practices and supporting communities through my work. I am eager to contribute to projects that focus on environmental sustainability, food security, and rural development. Thank you for your attention. I look forward to the opportunity to collaborate and make a positive impact in the agricultural sector through my translation services.
    Featured Skill Technical Support
    Agriculture
    Server
    Customer Service
  • $9 hourly
    I am a proactive person, capable of working as a team, organized and responsible. I really enjoy learning new things, my goal is a position that allows me to develop my skills and talents, where I can share my experience and at the same time add new knowledge, I am proactive and detail-oriented.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $9 hourly
    https://github .com/OnlySh1ro Driven Customer Support Representative with over 2 years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.
    Featured Skill Technical Support
    Spanish
    English
    Customer Support
    Salesforce
    Microsoft Excel
    Invoicing
    Administrative Support
    Cross-Selling
    Logistics Coordination
    Multitasking
    Data Entry
  • $30 hourly
    Soy asesora comercial, asesora en caja y marketing digital. Me considero una persona responsable y dispuesta a colaborar y desempeñar lo mejor posible las labores asignadas.
    Featured Skill Technical Support
    Phone Communication
    Server
    Customer Service
  • $8 hourly
    Hello, I am Tatiana Rios, I am 30 years old and I have a commercial and administrative profile capable of conceiving new alternatives with efficiency and effectiveness to acquire new knowledge in the workplace in different functional areas, with the ability to develop any posición in the commercial and administrative field, with excellent values ​​such as honesty, morality, responsibility, solidarity. Extensive knowledge in sales and customer service
    Featured Skill Technical Support
    Phone Communication
    Server
    Customer Service
  • $12 hourly
    Soy un agente de servicios para servicio al cliente y soporte técnico. Ayudo a cliente a salir de situaciones donde no tienen servicios por algún daño técnico o realizar pagos
    Featured Skill Technical Support
    Phone Communication
    Server
    Customer Service
  • $10 hourly
    Top Skills: Costumer service, back office, Tech/Device support. I used to work in hotels and tourism industry, and the skills earned on those years are now applied to my last CS representative works. Also have experience in the Video Game Industry as a tester.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    I am a professional with extensive experience in customer service, sales and virtual assistance, backed by my background in systems and computer science. I have worked in recognized companies such as Orange, Altice Mobile and Tigo, which has allowed me to develop a strong ability to solve problems, manage incidents and provide technical support efficiently. My main skills include: Customer Service and Technical Support: Experience in handling queries, retention and resolution of incidents both by phone and chat. Management of Digital Tools: CRM, office tools (Word, Excel, PowerPoint) and customer service platforms, which allow me to optimize processes and improve the user experience. Bilingual Communication: Ability to communicate effectively in Spanish and English (advanced level B2), facilitating interaction with customers from diverse backgrounds. Adaptability and Teamwork: Experience in remote and collaborative environments, ensuring high quality service and timely response.
    Featured Skill Technical Support
    Customer Analysis
    General Office Skills
    Techno
    Spanish
    English
    Server
    Phone Communication
    Customer Service
  • $10 hourly
    **Emiliano Perez | Real Estate Advisor & Customer Service Specialist** I am passionate about customer service, sales, and the real estate industry. I enjoy connecting people with the best opportunities, ensuring every transaction is smooth and successful. I am always looking to improve my skills, learn new languages, and gain new knowledge every day. If there's something I don’t know, I find a way to learn and make it happen. My focus is on delivering high-quality service with professionalism and dedication to ensure the best experience for every client. Let me know if you'd like any adjustments!
    Featured Skill Technical Support
    Real Estate
    Phone Communication
    Sales
    Customer Service
  • $5 hourly
    As a customer service asistant, I have a track record of increasing customer loyalty and optimizing service procedures. My time at TELEPERFORMANCE and KONECTA was marked by superior customer engagement through empathy and effective problem solving, which led to creating user satisfaction. Proficient in computer tools and fast writing, I am also an expert in cross-selling and credit counseling.
    Featured Skill Technical Support
    Healthcare
    Server
    Customer Service
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