Hire the best Technical Support Specialists in San Cristobal, DO
Check out Technical Support Specialists in San Cristobal, DO with the skills you need for your next job.
- $23 hourly
- 4.6/5
- (37 jobs)
I am delighted to introduce myself. My name is Felix Carmona, and I am an experienced freelancer from the vibrant Dominican Republic. With eight years of freelancing experience under my belt. My work ethic, attention to detail, and ability to adapt quickly to different challenges make me stand out from the rest. Skills but are not limited to; Enterprise Support: Adept at providing comprehensive support tailored to the unique needs of enterprise clients. Client Relationship Management: Skilled in nurturing strong client relationships built on trust and reliability. Sales Coordination: Proficient in coordinating sales efforts to ensure a seamless client experience. Onboarding Assistance: Experienced in guiding clients through onboarding processes, ensuring a smooth transition. Meeting Facilitation: Capable of leading and facilitating crucial client meetings with clarity and professionalism. Customer Service/Tech Support: Proficient in providing top-notch customer service and technical support across various channels, including email, chat, and social media. Experienced in handling issues related to Office 365, billing, hardware, and software. Language Proficiency: Fluent in both English and Spanish, enabling effective communication with a diverse clientele. Why Choose Me: My passion for delivering exceptional support drives me to ensure that client needs are met with precision and professionalism. With a keen eye for detail and a proactive approach to problem-solving, I am equipped to tackle any challenge head-on. My extensive experience in handling diverse client requirements has prepared me to excel in any role.Technical SupportProduct KnowledgeCustomer SatisfactionCommunication EtiquetteCustomer ServiceLatin American Spanish AccentEmail CommunicationZendeskEmail SupportOnline Chat SupportBug Reports - $25 hourly
- 5.0/5
- (19 jobs)
I'm a computer tech support specialist and tech consultant with a passion for problem-solving. My journey in the tech industry began in 2013 when I joined the Offshoring/Outsourcing industry as a Tech Support Agent. Over the years, I've had the opportunity to work with various major outsourcing companies in the IT domain, gaining valuable experience and honing my skills. Areas of Expertise: Help Desk: With a deep understanding of technical issues and a customer-centric approach, I excel in providing efficient help desk support. Software Engineering: I possess extensive knowledge in software development and am proficient in various programming languages and frameworks. Apps Development: I specialize in developing innovative and user-friendly applications that cater to specific business needs. In addition to my computer science expertise, I bring to the table the following qualities: Quick Learner: I have a natural curiosity for learning and staying updated with the latest technological advancements. Proactive: Anticipating potential challenges, I take initiative to address issues before they escalate. Self-Driven: As a freelancer, I've cultivated a strong sense of self-motivation, allowing me to deliver high-quality work independently. Experience as a Freelancer: Since 2016, I've been working as a Freelancer, and it has been an incredibly fulfilling journey. During this time, I've collaborated with various clients, assisting them in achieving their goals and witnessing their organizations thrive. Looking forward to working with you and helping your organization succeed.Technical SupportForum ModerationCustomer ServiceMobile App TestingIT SupportCustomer SupportGame TestingCommunity ManagementSocial Media ManagementAndroidComputer SkillsSoftware QAEmail SupportZendeskOnline Chat Support - $7 hourly
- 0.0/5
- (1 job)
Profile I am an energetic Customer Service Representative with 7 years of experience in technical support, retention, etc. I excel at identifying customers need and advising them on the best possible solution.Technical SupportCustomer ServicePhone CommunicationCustomer Retention - $6 hourly
- 0.0/5
- (0 jobs)
I am a student of International Relations at the Universidad del Caribe (UNICARIBE) and a customer service professional with experience at Alorica. Since October 2020, I have been working as a Customer Service Representative, providing personalized solutions and assistance to customers. In August 2021, I took on the role of a Resolution Specialist, where I utilize my analytical skills, attention to detail, effective communication, problem-solving abilities, negotiation skills, and critical thinking to ensure customer satisfaction through email.Technical SupportAvayaSAPPhone CommunicationCustomer ServiceInbound MarketingZendesk - $5 hourly
- 0.0/5
- (0 jobs)
I am adept at handling customer inquiries across phone, email, and chat channels, resolving issues with patience, sensitivity, and a solution-oriented approach. Highly motivated customer service specialist focused on providing efficient solutions by offering remarkable customer experience while contributing to the overall success and growth of the company.✨I am a fast learner and very adaptable to any job 📚 As a customer service agent in the BPO industry, I provided technical assistance for streaming services, handling inbound calls, emails and managing billing queries across various applications always showing kindness and empathy. Also I held roles as a cold caller for kohl's.🤝💻 Discovering my knack for effective and empathetic customer service, I honed my skills in analyzing situations comprehensively and finding prompt and creative solutions. My experience in the BPO industry ignited a passion for customer service, driving my pursuit of a position aligning with my strengths, providing opportunities for continuous growth. With a proactive and adaptable mindset, I am eager to contribute positively to any business or organization. 🚀🔍Technical SupportEmail CommunicationWritingHelpdeskDocument TranslationEcommerceTranslationVirtual AssistanceScheduling & Assisting ChatbotOnline Chat SupportLead GenerationZendeskSalesData EntryCold Calling - $16 hourly
- 0.0/5
- (0 jobs)
Objetivo Poner en práctica los conocimientos y habilidades que he adquirido. Obtener nuevas experiencias para ofrecer mejores aportes, de manera tal que contribuya al crecimiento personal y de la empresa en la que presto mis servicios. Ser partícipe de mejoras de la calidad total de la empresa.Technical SupportTechnical Project ManagementServerPhone CommunicationCustomer Service - $20 hourly
- 0.0/5
- (0 jobs)
I’m Denzel Aquino Campusano, a seasoned customer service and retention specialist with a strong background in creative problem-solving and a passion for cinematography. Based in barrio Chino de Haina, Dominican Republic, I’m skilled in tech support, sales, and customer retention, with hands-on experience across various campaigns and industries. I excel in fast-paced, dynamic environments where I can bring innovative solutions to the table and collaborate with others. Professional Skills: • Customer Service: Experienced in providing exceptional customer support, managing accounts, and handling complaints with empathy and efficiency. • Tech Support: Skilled in troubleshooting technical issues across multiple platforms, including Deluxe scanners and Clover systems. • Sales & Retention: Proven track record in sales, surpassing targets, and retaining customers, contributing to increased revenue and decreased churn rates. • Language Proficiency: Bilingual in Spanish and English, with additional proficiency in French. Work Highlights: • Continuun (Sprint Campaign): Delivered tech support, identified sales opportunities, and collaborated on retention efforts, boosting sales revenue by 15% and reducing churn by 10%. • Data Vimenca (Clover Campaign): Provided exceptional technical support, meeting campaign goals and strengthening customer satisfaction. • Glowtouch (Deluxe Scanners): Retained 80% of customers by effectively resolving billing and technical issues. • Cyracom: Offered multilingual interpretation services in a virtual call center, maintaining high customer satisfaction. • One Park Financial (McKenzie Capital Campaign): Played a key role in surpassing monthly sales targets. • Great Health Works: Specialized in retention and cross-selling, focusing on customer recovery and care. Technical Skills: • Proficient in Microsoft Office, customer service software, and cloud-based ticketing systems. As a recent graduate in cinematography from INTEC, I’m expanding my creative pursuits and building a unique skill set that merges technical expertise with storytelling. I look forward to bringing my dedication, creativity, and customer service expertise to any project or collaboration. Let’s connect! Regular communication and understanding your needs are top priorities for me.Technical SupportTechnical Project ManagementPhone CommunicationCustomer Service - $3 hourly
- 0.0/5
- (0 jobs)
Danuel Cuevas Electrical Technician and Developer in Training I am a dedicated Técnico Electricista with extensive hands-on experience in industrial automation, electrical installations, and technical problem-solving. My work spans across various sectors, including security systems and industrial automation, where I excel in installing, programming, and maintaining equipment like programmable logic controllers (PLCs), control panels, and variable frequency drives (VFDs). Key Skills: Installation and programming of PLCs Electrical circuit design and implementation (Autocad) Industrial automation solutions Installation of security cameras and automatic doors Proficiency in Microsoft Office suite and basic English communication Mechanical vehicle handling Professional Experience: LG Security System – Installation of security cameras, client support, and automation of doors Cosmelectric – Installation and programming of PLCs, variable drives, and control panels, including functional testing and troubleshooting Technical support and electrical blueprints for various industrial projects such as reactor automation and tank expansion Education: Professional Technician in Electronics and Electrical Systems, Instituto Politécnico Loyola, 2023 Currently pursuing Software Development at Instituto Tecnológico De Las Américas (ITLA)Technical SupportTechnoCustomer ServicePhone Communication - $10 hourly
- 3.2/5
- (2 jobs)
With more than three years of professional experience in customer service and technical support, I've worked at esteemed companies such as Megabus and Optimum. This background has equipped me with valuable skills in problem-solving, effective communication, and adapting to evolving technology landscapes. I'm committed to delivering outstanding service and exceeding customer expectations in every role I take on.Technical SupportWritingAudio TranscriptionAdministrative SupportTranslationCustomer SatisfactionTicketing SystemData EntryCalendar ManagementEmail ManagementCustomer SupportCustomer ServicePhone SupportOnline Chat SupportEmail Support - $6 hourly
- 0.0/5
- (0 jobs)
If you're seeking a virtual assistance with or Customer Service representative you've come to the right place! 🎉 Hello! 👋 My name is Francely, and I have extensive experience in the call center industry. Over the years, I have had the opportunity to work with companies like Cox Communications, Doordash and Fanatics, where I specialized in billing, retention, and customer service. My primary focus has always been to provide exceptional support and find effective solutions to ensure customer satisfaction. I am passionate about helping customers and dedicated to making their experience as seamless and positive as possible. 😊 Looking forward to connecting with you! 🌟Technical SupportOrder FulfillmentBPO Call CenterSpanishPhone SupportMultitaskingProblem SolvingProblem ResolutionData EntryPhone CommunicationVirtual AssistanceEmail SupportCustomer RetentionOnline Chat SupportCustomer Service - $10 hourly
- 0.0/5
- (0 jobs)
I hold a Bachelor's degree in Basic Education, Mathematics, and Natural Sciences, with a high proficiency in English and basic knowledge of French, extending my studies into educational technologies and LMSs. Professionally, I have focused on teaching in primary and secondary education, with experience in arts education, particularly music. Additionally, I have gained valuable experience as a sales agent, customer service, data entry, and interpretation. This diverse background equips me with the skills to engage effectively with students and clients.Technical SupportQA ManagementCustomer Service AnalyticsContent ModerationLive InterpretationSalesSales CallSales AnalyticsTechnical Project ManagementPhone CommunicationCustomer Service - $30 hourly
- 0.0/5
- (0 jobs)
•Knows Advanced Excel •Full project management from start to finish. •Regular communication is important to me, so let's keep in touchTechnical SupportPhone CommunicationCustomer Service - $15 hourly
- 0.0/5
- (0 jobs)
Comprometido con las funciones a mi cargo, Aplicar mis conocimientos y ponerlos a disposición de los demas y aprender de otros con el fin que la institución crezcaTechnical SupportMedia AnalyticsVideo CameraTechnical ReviewPhotography - $6 hourly
- 0.0/5
- (0 jobs)
Hello! I'm Wilson de Jesús – Technical Support & Customer Service Representative I’m someone who truly enjoys helping people and has solid experience in both technical support and customer service. With experience assisting clients in resolving app-related issues and troubleshooting digital streaming platforms, I ensure that users have a seamless experience with their products. In my Customer Service experience, I’ve developed a clear, empathetic communication style that helps resolve user issues efficiently while building positive client relationships. 📞💻My goal is to deliver high-quality support that makes a difference in each customer interaction.Technical SupportEmail CommunicationZendeskSpanishBPO Call CenterAppointment SettingAppointment SchedulingVirtual AssistanceOnline Chat SupportTicketing SystemCustomer SatisfactionTech & ITPhone CommunicationCustomer Service - $12 hourly
- 0.0/5
- (0 jobs)
Dedicated to delivering exceptional service, I am Jorge, a seasoned professional with over three and a half years of experience in the BPO industry. Throughout my career, I have honed my expertise in managing teams of more than 20 people and have excelled in roles that demand precision and efficiency. My background as an auditor highlights my proficiency in data entry and my capability to exceed expectations in operational tasks. I am Skilled with the Following Tools: - Microsoft Office Suite (Excel, Word) - Email and Live Chat Platforms - Comprehensive Data Management Tools Personal Qualities: - Exceptional Leadership Abilities - Strong Analytical and Problem-Solving Skills - Quick Learner with a Drive for Continuous Improvement Committed to providing quality and reliable support, I have developed a robust skill set that positions me to add value to your operations and assist in the growth of your business. With a track record of successfully managing significant responsibilities and improving processes, I bring dedication, efficiency, and a commitment to excellence in all aspects of my work and I'm ready to leverage my experience and skills to contribute effectively to your team.Technical SupportManagement SkillsCommunication SkillsGoogle SheetsMicrosoft ExcelCustomer ServiceOnline Chat SupportVirtual AssistanceData Entry Want to browse more freelancers?
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