Hire the best Technical Support Specialists in Georgia

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$40 hourly
Aliaksandr B.
- 5.0/5
- (38 jobs)
Drupal Support Specialist. Drupal 6,7,8,9,10 Here is the list of things I can do for you: - create and update site content; - create views, fields, displays, and content types; - update core and modules; - upgrade core from Drupal 8 to Drupal 9 (and Drupal 10); - convert your Drupal (8/9) to use the Composer; - install Drush to maintain the site from CLI; - install Drupal, themes, and modules from scratch; - create a Drupal theme, and make it mobile-friendly; - remove and update deprecated code; - create the database and site backups; - sync your site code with Git; - move the site to another hosting platform; - export/import data from/to your database; - update or create your custom code with PHP. Also, I provide ongoing maintenance and support. Software skills: HTML5, CSS, bootstrap, MySQL, Git, Trello, basics of PHP, JS and Linux administration.

Technical Support
HTML
Website Maintenance
HTML5
Website Redesign
Bootstrap
Website
Drupal
Theme Customization
Theme Development
CMS Development
Website Content
Content Editing
Web Design
Bug Fix
$40 hourly
Archili G.
- 5.0/5
- (179 jobs)
You come first. Your requirements are my desire, fully accomplish your needs - my pleasure. 🥇 Skills: Web Hosting: 📤 MIGRATION MASTER and FASTER ✔️ Web Hosting Control Panels: cPanel, Plesk, DirectAdmin (Management) ✔️ Billing Systems: WHMCS (Management) 🐧 Linux server administration CMS: 🚀 Wordpress Website Speed Optimisation ✔️ Wordpress, Joomla. DLE, Drupal and etc. (Management and Development) Web Design: ✔️ Graphics Software: Photoshop, Adobe XD, Figma, Adobe Illustrator ✔️ High-Conversive Landing Pages Bonus Skills: ✔️ SEO ✔️ HTML/CSS/PHP Basics 🏆 Experience: ✅ 9 year Web Hosting technical support. ✅ 5 year Wordpress Project Development ✅ 1 Year of UI/UX 👨‍💻 Attitude: When working for a particular project my goal is to satisfy all requirements of an employer and preserve the high quality of the services.

Technical Support
Web Hosting
cPanel
Virus Removal
Domain Migration
WordPress
WooCommerce
PHP
$20 hourly
Shota K.
- 4.9/5
- (6 jobs)
I am a certified Gorgias Admin and Lead Agent, an expert in Shopify and in the CRM platform - Gorgias. Have experience with customer service management for over last 6 years. Am a confident, highly resourceful and reliable person with in depth understanding of customer service management. Possessing the required skills and flair needed to communicate with them, making them happy, driving sales and developing a business. Flexible in the ability to adapt to challenges when they arise while remaining aware of professional roles and boundaries. I speak English (Bilingual) and Georgian (Native Language).

Technical Support
Ecommerce
Virtual Assistance
System Administration
CRM Software
Data Analysis
Entrepreneurship
Customer Service
Client Management
Shopify
Customer Relationship Management
Market Analysis
Gorgias
Management Skills
Email Support
$25 hourly
Amin P.
- 5.0/5
- (9 jobs)
I am a Top-Rated and Certified WordPress Developer and Technical Support Specialist with +%90 user satisfaction rate : ✅ Drive Technical Excellence: As a skilled WordPress developer and certified professional in web development technologies (HTML, CSS, JavaScript, React, PHP, and many themes such as Avada), I can offer in-depth technical support and help troubleshoot complex issues, reducing downtime and enhancing user experience. ✅ 6 years of experience in providing support for international companies, I have a proven track record of enhancing customer satisfaction rates. I bring my expertise in handling complex technical issues efficiently, ensuring quick resolution and happy customers. ✅ Proficient in using Zendesk, Freshdesk, Slack, Microsoft 365, and similar CRMs, I can help optimize your customer support processes. My ability to develop and refine macros, articles, and FAQs will improve the efficiency of your helpdesk operations. ✅ My experience in supporting SaaS and product-oriented companies enables me to offer specialized assistance, improving product usability and customer retention. I can also provide insightful feedback to your development team to enhance product features. ✅ With a minimum productivity rate of 4 tickets per hour, I ensure that customer queries are resolved swiftly and effectively, reducing wait times and increasing overall support efficiency. ✅ Leadership & Team Management: My experience in managing support teams means I can take on leadership roles within your customer support department, fostering a collaborative environment and mentoring junior staff to achieve high performance. ✅ Adaptability & Compliance: I am adaptable to working across different time zones, ensuring that your customers receive support when they need it. I adhere strictly to security and privacy policies, ensuring your company's data integrity and compliance with standards. Key Strengths: - Email/Live Chat Support: Efficiently handle high volumes of customer interactions while maintaining high satisfaction rates. - Helpdesk/Community Support: Improve and streamline customer self-service options, reducing the load on live support. - Account Management: Provide tailored solutions for customer needs, manage refunds/cancellations, and handle error/bug reports efficiently. - Tier 1 & 2 Technical Support: Expert in troubleshooting and resolving issues at both tier 1 and tier 2 levels, ensuring minimal disruption to your customers. Certifications: ☑️ Web Development with React, University of Science and Technology Hong Kong ☑️ Using PHP in Web Development, University of Michigan ☑️ WordPress Architecture Basics, WordPress Projects.org ☑️ Python, University of Michigan I am dedicated to delivering exceptional customer support and technical assistance, contributing to your company’s success and customer satisfaction. Let’s work together to achieve your goals!

Technical Support
WordPress Development
WordPress Website
SEO Plugin
CSS
Troubleshooting
Zendesk
Email Support
Customer Support
PHP
JavaScript
HTML5
WordPress
Problem Solving
$40 hourly
Ilia T.
- 0.0/5
- (0 jobs)
Profile Experienced in people and IT project management, with over 5 years of leading high-performing teams and driving KPI improvements. Specialized in optimizing workflows through strategic planning, coaching, and data-driven insights. Proficient with Atlassian tools (Jira, Confluence) for project tracking and agile collaboration. Possess beginner-level Python skills and hands-on experience with tools like Slack, Trello, Notion, and Microsoft 365. Core strengths include team leadership, IT project coordination, performance evaluation, and crossfunctiona l communica tion.

Technical Support
Phone Communication
Technical Project Management
Customer Service
Community Management
$15 hourly
Praise A.
- 5.0/5
- (1 job)
I am a highly organized and detail-oriented Data Entry Specialist with over 5 years of experience in accurately inputting, managing, and maintaining large volumes of data. My expertise spans various data management software tools, including Microsoft Excel, Google Sheets, and CRM systems, and I am experienced in handling both structured and unstructured data. With a strong focus on operational efficiency, I thrive on providing accurate, timely, and reliable data support while maintaining confidentiality and ensuring data integrity. Key Skills: Typing Speed and Accuracy: Fast and precise data entry with an emphasis on quality. Data Management: Proficient in organizing, processing, and managing large datasets with high attention to detail. Data Verification: Experienced in ensuring data accuracy and consistency by verifying key information before processing. Problem-Solving: Skilled in identifying discrepancies and correcting data issues to maintain accuracy and flow. Time Management: Highly efficient in managing multiple tasks and meeting deadlines without compromising quality. Confidentiality: Committed to maintaining the privacy and confidentiality of all sensitive information. Multi-tasking: Capable of managing multiple data-related tasks simultaneously without losing focus or efficiency. Communication and Collaboration: Excellent interpersonal skills, able to communicate effectively with clients and team members. Experience: Data Entry Specialist | The Word Therapy (TWT) (August 2024 - Present) Input and organize high-quality articles while adhering to editorial guidelines. Conduct thorough research to verify content accuracy before publication. Edit articles for grammar, spelling, punctuation, and consistency, ensuring error-free data entry. Work closely with writers to improve content structure and flow, maintaining clarity and coherence across documents. Maintain accurate daily reports and identify discrepancies in data flow for correction. Accounting Team Leader | RCCG Goshen Parish, Georgia (Nov 2019 - Present) Led the team in analyzing financial data with a high attention to detail. Presented weekly reports to senior management, ensuring all information was well-organized and accurate. Developed and evaluated data collection methods to improve team efficiency. Trained and facilitated onboarding for new interns, improving task completion time by 70%. Prioritized tasks and delegated responsibilities to ensure smooth operations. Study Office Intern | University of Georgia (April 2024 - July 2024) Managed student records by efficiently accessing and retrieving files using a unique ID system. Verified key academic information such as course changes, tuition fees, and enrollment status. Ensured all documentation was complete, accurate, and compliant with university protocols. Reviewed and organized student portfolios to support administrative operations and academic processes. Why Choose Me: With my extensive experience in data entry, management, and verification, I am well-equipped to provide meticulous and efficient data support for your project. I pride myself on my ability to ensure accuracy, maintain confidentiality, and work under pressure. Whether you need help organizing data, verifying information, or maintaining high standards of accuracy, I am dedicated to delivering high-quality results in a timely manner. Let’s connect to discuss how I can contribute to your team’s success!

Technical Support
Technical Project Management
Information Analysis
Phone Communication
Customer Service
Analytical Presentation
Data Analysis
$30 hourly
Alena A.
- 0.0/5
- (0 jobs)
Translator & Editor | Adaptable & Quick Learner of a new skills✨ I am a translator and editor with experience translating texts between English and Russian. I focus on ensuring high-quality translations that are both accurate and easy to read. I have a strong attention to detail and a deep understanding of both languages, allowing me to convey meaning and tone effectively. Additionally, I have extensive experience in the hospitality industry, having worked as a chef and barista, which has honed my ability to work in fast-paced environments, handle multiple tasks, and communicate clearly with clients. I am now looking to expand my freelance career and am open to new opportunities in areas such as content creation, customer support, and data entry. Willing to learn and expand into new areas like technical support, online research and am generally open to new opportunities where my skills can be helpfull☺️

Technical Support
Data Entry
Incident Response Readiness Assessment
Incident Management
Email Management
Virtual Assistance
Editing & Proofreading
$8 hourly
Leleanna S.
- 0.0/5
- (0 jobs)
Hi! I am a versatile professional with extensive experience in customer service, data entry, billing, recruiting, hospitality, and travel planning. I excel in creating positive customer experiences, managing data with accuracy, handling financial transactions, sourcing and onboarding top talent, and organizing seamless travel itineraries. My diverse skill set and commitment to excellence ensure that I can effectively contribute to your projects and help you achieve your goals.

Technical Support
Event Planning
Organizational Behavior
Google
Phone Communication
Microsoft Excel
Customer Service
$7 hourly
Julie D.
- 0.0/5
- (1 job)
I’m happy, positive and sociable person and I enjoy helping other people. I am a person, who is able to quickly deal with difficult situations and challenges. I am a very fast learner, I am also flexible and adaptable. I’m very good with people, I’m sociable, I can build connections.

Technical Support
Customer Service
$5 hourly
Alina A.
- 0.0/5
- (1 job)
As a Mentor, my role is to support students in their desire to be successful and complete the program. Help students in a professional and timely manner with various issues like: time management, tech issues, and personal problems. I’ve developed highly efficient organizational and leadership skills. Working as an Administrator one gains experience in several IT systems, including Microsoft Office and other Customer Relationship Management software packages. That’s been a great opportunity for me, and it has also motivated me to further my education. I am currently pursuing a degree in Applied Business Management and I’m open to learning and growing. Growing up in Georgia has enabled me to learn English, Georgian, Russian, Armenian, and a basic level of German.

Technical Support
Coaching
Trainerize
Technical Project Management
Customer Service
$22 hourly
Tamar T.
- 0.0/5
- (0 jobs)
I'm grate at communicating, sales and advertising. I'm responsible, good at time management. .

Technical Support
Phone Communication
Customer Service
$30 hourly
Giorgi G.
- 0.0/5
- (0 jobs)
Hi! I have a background in Art History with hands-on experience working in museums, client communication and content moderation. I am highly detail-oriented, a fast learner, and extremely responsible with every project I take on. Over the years, I’ve developed strong skills in research, data entry, content writing, customer support, and digital content management.

Technical Support
Technical Project Management
Server
Community Management
Phone Communication
Customer Service
$15 hourly
Yazan Y.
- 0.0/5
- (0 jobs)
I am a dedicated and experienced Chat Support Specialist with a background in customer service and sales management. Previously, I worked as a Chat Support Agent for Amazon, where I developed strong communication skills and learned to handle diverse customer inquiries efficiently. Additionally, I have experience as a Sales Manager at a company in Ukraine, where I honed my skills in client relationship building and closing sales. I am fluent in English and able to provide excellent support and sales assistance through chat, ensuring customer satisfaction and business growth. Reliable, responsible, and detail-oriented, I am eager to contribute to your team and help achieve your business goals.

Technical Support
Phone Communication
Customer Service
$10 hourly
Revaz K.
- 0.0/5
- (0 jobs)
Hi, I'm Revaz, an experienced IT Helpdesk operator, I offer remote tech support to individuals, teams and companies. As a tech support / help desk specialist, I diagnose and solve hardware, software, and/or network problems. With experience with Windows systems, Office 365, printers, remote desktop tools, general IT troubleshooting, I can assist clients in reducing their down time and keeping their systems up and running. Whether you need help troubleshooting a pesky error, installing devices, or guiding users step-by-step, I provide the patience, good communication, and quick turnaround your job demands.

Technical Support
Tech & IT
Phone Communication
Customer Service
$10 hourly
Natia K.
- 0.0/5
- (0 jobs)
Hello! I’m a motivated and detail-oriented QA tester and Jira support specialist in training. With over 2 years of experience in technical support and a completed manual QA course, I bring strong skills in bug detection, clear reporting, and workflow management using Jira. I’m passionate about helping teams improve product quality and streamline project tracking. Currently, I’m expanding my expertise in Jira administration, customizing workflows, automations, and dashboards to make project management smoother. I’m reliable, quick to learn, and eager to contribute to your team’s success, whether it’s through thorough testing or smart Jira setups. Let’s work together to deliver the best results!

Technical Support
Multitasking
Time Management
Test Case Design
Usability Testing
Functional Testing
Bug Reports
QA Testing
Manual Testing
Issue Tracking System
Customer Support
Testing
Jira
Customer Service
$5 hourly
Sania W.
- 0.0/5
- (0 jobs)
I am a social media manager i can manage accounts content and i have great communication skills and can work well in customer service support

Technical Support
Phone Communication
Customer Service
$7 hourly
Giorgi K.
- 0.0/5
- (0 jobs)
Hi, I'm Giorgi — a customer support specialist with experience in the iGaming and delivery industries. I've worked in roles ranging from live chat support to VIP account management and fraud analysis. I'm quick to resolve issues, comfortable in high-pressure environments, and always focused on giving users a smooth and positive experience. Let’s connect and see how I can help your team.

Technical Support
Communications
Customer Service
$6 hourly
Nikoloz M.
- 0.0/5
- (0 jobs)
SUMMARY Customer-focused support specialist with 3+ years of experience in financial and healthcare sectors. Skilled in resolving high-volume client inquiries via phone, chat, and email. Proven ability to improve internal processes, boost customer satisfaction, and work efficiently across CRM platforms.

Technical Support
Customer Service
Phone Communication
$12 hourly
Levan D.
- 0.0/5
- (0 jobs)
Experienced Administrative Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Word, Communication, Easily Adaptable, Customer Satisfaction, and Ethics. Strong administrative professional with a Bachelor's degree focused in International Relations and Affairs from Ilia State University.

Technical Support
Server
Customer Service
Technical Project Management
Phone Communication
Community Management
$6 hourly
Oksana M.
- 0.0/5
- (0 jobs)
Hi! I'm Oksana — a motivated and responsible specialist with a background in sales, communication, and client support. I’m passionate about helping people, solving problems, and achieving real results in my work. Here’s what I do best: 🗣 Sales & Communication: I can present and promote digital products or services clearly, both through calls and written messages. 💬 Customer Support: I’m patient, friendly, and fast. I can answer clients’ questions, provide assistance, and keep them happy. 🌐 Multilingual communication: I speak Russian, Azerbaijani, Georgian, and English (intermediate), which helps in international projects. 🧠 Quick learning: I easily adapt to new platforms, scripts, or systems, and I’m ready to grow in any direction the job requires.

Technical Support
Customer Service
$5 hourly
Anna C.
- 0.0/5
- (0 jobs)
Hi! I’m Anano, a Virtual Assistant from Georgia 🇬🇪 I have strong skills in: • Email management • Calendar and schedule organization • Data entry (Excel / Google Sheets) • Social media support • Online research and file organization I’m fluent in English (B2 level) and available 8–9 hours daily. I’m detail-oriented, reliable, fast-learning, and always on time. My goal is to make your life easier by handling tasks efficiently and professionally. Let’s work together and grow your business!

Technical Support
Techno
Server
Customer Service
Community Management
Technical Project Management
Phone Communication
Graffiti
$11 hourly
Kote K.
- 0.0/5
- (0 jobs)
I’m a motivated and reliable freelancer from Georgia with a sharp eye for detail, strong communication skills, and a passion for helping clients succeed. I specialize in: ✅ Content writing & editing ✅ Translation (English–Georgian / Georgian–English) ✅ Virtual assistance & admin support ✅ Research & data entry Whether you need someone to write clear and engaging content, manage your schedule, handle online research, or assist with repetitive tasks — I’m here to deliver high-quality work, always on time. I value clear communication, honesty, and long-term collaboration. I'm also quick to learn new tools and adapt to your workflow. Let’s work together to bring your project to life — and grow it beyond expectations!

Technical Support
Server
Technical Project Management
Community Management
Customer Service
$6 hourly
Sergei P.
- 0.0/5
- (0 jobs)
Although I’m just starting out on Upwork, I bring a strong work ethic, excellent communication skills, and a genuine interest in providing great customer experiences — especially in fast-paced online environments like gaming, crypto, or e-commerce. I can handle customer inquiries professionally and with empathy. I’m comfortable using live chat tools, following scripts, and resolving basic issues quickly. I stay calm under pressure and always aim to leave customers happy. I’m especially excited to support online casinos, crypto platforms, or startups that want to offer 24/7 chat help with a human touch.

Technical Support
Phone Communication
Tech & IT
Server
Basic Attention Token
CRM Automation
Translation
Google Sheets
Data Entry
Customer Service
$6 hourly
Arevat K.
- 0.0/5
- (0 jobs)
Hello! I’m currently studying Political Science at Tbilisi State University. I’m actively involved in the student parliament, where we organize meetings, trainings, and discussions with professionals from different fields. I’ve completed many training programs and received various certificates. I speak Armenian, Georgian, Russian, and English, and I’m passionate about communication, translation, and helping others. I love meeting people from different countries and cultures — it would be a pleasure to get to know you and work together!

Technical Support
Phone Communication
Translation
Typing
Georgian
Armenian
Russian
Online Chat Support
Customer Service
$7 hourly
Marianna R.
- 0.0/5
- (0 jobs)
Marianna Reliable and Patient Newcomer | Chat & Email Support Specialist I am a motivated and attentive newcomer ready to build a stable and long-term career in online chat and email support. While I’m at the beginning of my professional journey, I bring strong communication skills, patience, and a sincere commitment to helping customers effectively. 🔷 Accurate communication: I follow detailed scripts carefully to ensure consistent and precise information delivery. 🔷 Advanced language tools: I utilize professional translation and language support technologies to communicate clearly and effectively across different languages. 🔷 Detail-oriented: I pay close attention to every detail, ensuring that each customer interaction is handled thoroughly and with care. 🔷 Calm and empathetic: I approach conversations with patience and understanding, creating positive and helpful experiences for customers. 🔷 Committed to growth: I am eager to develop my skills and contribute meaningfully to any remote support team. I am actively looking for a long-term remote position where my dedication, reliability, and eagerness to learn can add real value. I welcome opportunities to discuss how I can support your team and help achieve your goals.

Technical Support
Server
Technical Project Management
Customer Service
$8 hourly
Lizi M.
- 0.0/5
- (0 jobs)
I'm a Public Relations and Customer Service Specialist with 6+ years of experience helping brands connect meaningfully with their audiences. I specialize in crafting compelling messaging, managing brand reputation, and delivering exceptional support that drives customer loyalty and satisfaction. Whether through press outreach, social media engagement, or frontline customer service, I bring a human-first approach that builds trust and lasting relationships. I’ve worked with startups, e-commerce companies, and established brands to increase visibility, streamline communication, and turn customers into advocates. As a freelancer, I offer flexibility, professionalism, and results-driven strategies tailored to each client's voice and goals.

Technical Support
Community Management
Phone Communication
Customer Service
$12 hourly
Sandro M.
- 0.0/5
- (0 jobs)
Hi! My name is Sandro and I’m a versatile and driven freelancer with over 3 years of experience in English-speaking customer support, mostly in the iGaming industry. I’ve helped players through live chat and email, providing fast and professional assistance with everything from account issues to gameplay questions. I also have a strong background in architectural software – including Revit, AutoCAD, and ArchiCAD – and I’ve worked on technical and academic drawings. But my passion for design goes beyond buildings. Ever since I was a kid, I’ve been fascinated by cars – their shapes, features, and performance. I constantly analyze and compare vehicles, imagining how I could combine the best five into one perfect machine. That’s where I hope to merge my architectural skills with automotive design. I believe my eye for form and function could really shine in concept development or visual styling in the future. In addition, I’ve been managing multiple online shops for several years, which involved creating product videos, editing promotional content, and handling customer service. That gave me solid experience with video editing tools and content creation. I also have four years of hands-on driving experience, and I’m deeply familiar with how vehicles feel, behave, and function in real-life settings – which adds to my understanding of practical car design. If you're looking for someone with technical precision, creative vision, and strong communication skills – I’m ready to bring value to your project. Thanks for stopping by, and I’d love to connect!

Technical Support
Technical Project Management
Customer Service
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