Hire the best Technical Support Specialists in Greater Noida, IN
Check out Technical Support Specialists in Greater Noida, IN with the skills you need for your next job.
- $56 hourly
- 5.0/5
- (40 jobs)
*Microsoft Certified Trainer | Microsoft Teams Coach | Microsoft 365 Admin Support (Migration, Exchange Online, Teams, SharePoint Online, Microsoft Defender) | IT Systems Integration | IT Application Support Specialist | Enterprise Network Administrator (Office365,Windows,Linux,Netware,Cisco) | Desktop Support Specialist (Windows, Mac, Linux) | Enterprise Data Security (Office365,Symantec,BitDefender,Protegent,Tumbleweed) | WiFi Network Support (AdHoc,Cisco,2Wire,Netgear,Linksys) | Mobile (Windows,Android,iOS)* I am a Microsoft Certified Trainer with over 25 years of industry exposure as a competent, hardworking, and result-oriented IT Systems and Application Support professional having varied experience in both on-site and off-site support techniques working with pre-sales as well as post-sales support teams. Proven ability to create and deliver solutions tied to business growth, organizational development, and Systems/Network optimization. With extensive experience in IT Application Support and a strong background in training and mentoring, I am confident in my ability to contribute effectively to your team and help your clients achieve their learning and development goals. Throughout my career, I have demonstrated a commitment to delivering high-quality IT support and training solutions. My experience spans various industries, where I have been responsible for troubleshooting, application management, and providing user support. Over the years, I have developed a deep understanding of Microsoft technologies Certifications: Microsoft Certified Trainer MS-102: Microsoft 365 Certified: Administrator Expert * Deploy and manage a Microsoft 365 tenant * Implement and manage Microsoft Entra identity and access * Manage security and threats by using Microsoft 365 Defender * Manage compliance by using Microsoft Purview MS-700: Microsoft 365 Certified: Teams Administrator Associate * Configure and manage a Teams environment * Manage teams, channels, chats, and apps * Manage meetings and calling * Monitor, report on, and troubleshoot Teams * HP Computing – HP Laptops, Wireless Network Configuration (Ad-Hoc, Home/SOHO, Enterprise) * Setting up of an entire Application Support Center including – Defining Support and RMA Processes – Escalation of TRBs and Bug Rectification – Evaluation, Procurement, Deployment, and Maintenance of Support Tools like CRMonDemand, LogMeInRescue, Google Sheets, etc * Data Recovery * Data Loss Prevention * Data Leakage Prevention * Malware protection and removal My most recent engagements include "freelance support ambassador for Microsoft Office 365 Cloud-based Enterprise product support" gaining experience in Office 365 planning, migration, and Hybrid and Cloud configurations. Domain Registration, DNS Records Setup. - Exchange Online - User, Groups, Calendars, Resources - Security - EOP, ATP, DKIM, DMARC, SPF records, email encryption - SharePoint Online - Site Collection, Site Creation, Permission Management, Document Library and Lists, Forms, template - Security and compliance - DLP, MDM, In-Tune, E-Discovery, In-Place Hold, Retention Tags. - Teams/SFB - Phone system, IVR, conferencing, Audio/Video chat. - Office365 management/administration via PowerShell - Active Directory, Microsoft Exchange Server setup. As a seasoned professional, I have honed my skills in creating and delivering engaging training sessions tailored to the needs of diverse audiences. My approach to training is centred on practical, hands-on learning, which I believe is crucial for mastering complex IT concepts. I have a proven track record of helping individuals and teams enhance their technical skills, improve productivity, and achieve professional certification goals. Key highlights of my experience include: - Developing and delivering customized training programs for various Microsoft applications, including Office 365, Teams, SharePoint, and Azure. - Leading workshops and seminars to train end-users and IT professionals on best practices and advanced features of Microsoft technologies. - Mentoring junior IT staff and providing ongoing support to ensure the successful implementation of new systems and processes. - Keeping up-to-date with the latest advancements in Microsoft technologies and continuously enhancing my own skills and knowledge to remain at the forefront of the industry. I have successfully delivered top-notch services to a global clientele. My expertise encompasses Planning Migration hybrid, and cloud configurations, including domain registration DNS records setup Exchange Online management user and group administration calendar and resource management security measures such as EOP, ATP, DKIM, DMARC, SPF records, and email encryption
Technical Support
User Technical TrainingWindows 10 AdministrationMicrosoft TeamsDNSOffice 365Microsoft Exchange OnlineMicrosoft SharePoint AdministrationMicrosoft OutlookNetwork AdministrationHelpdesk - $35 hourly
- 3.4/5
- (1 job)
Microsoft certified Azure Solution Architect having 18+ years of Infrastructure experience in on-premise, Azure Cloud (8+ years), web development & Technical Managed Service Support. I am virtually available as your Technical expert when and where required- As a Consultant. Technical Support/ Windows Servers/ Exchange Servers/ Office 365 Based on knowledge and experience gained over the last 18+ years as Technical Support / Systems Administration I am available for daily work on needed basis and full time on weekends. Based on my friendly and communicative spirit I am sure I can fulfil all your requirements and expectations. I have expertise in following: Windows Servers: - Designing and Deploying Windows Server Infrastructure. - Troubleshooting / Configuration of existing environment. Microsoft Azure / Office 365: - Designing, Deploying and Managing Azure Environments. - Troubleshooting / Configuration of Existing Azure/Office Environments. Exchange Servers: - Designing, Deploying and Managing Exchange Server Environments. - Troubleshooting / Configuration of Existing Exchange Environments. Intune / Azure B2B & B2C / Azure AVD: - Designing, Deploying and Managing Microsoft Intune with Azure Microsoft Entra Environments. - Troubleshooting / Configuration of Existing Azure B2B or B2C Environments. - Setting, configuring and managing Azure Virtual Desktops session host for Any Organization of Groups Office 365 - Migrations to Office 365. - Office 365 Environment Setup Consultancy. - Troubleshoot end User Problems related to Office 365 Services. Windows / Desktop - Technical Support. Managed Services Provider. Certifications: Microsoft Certified Solutions Associate: Server 2012 Microsoft Certified Solutions Expert: Microsoft Azure, Office 365, Exchange Server 2016
Technical Support
Office 365Email SupportDigital MarketingMicrosoft AzureMobile App DevelopmentMicrosoft OutlookMicrosoft Azure SQL DatabaseData Center MigrationWebsite Redesign - $15 hourly
- 4.6/5
- (3 jobs)
TOP TECHNICAL COMPETENCIES * O365 * Windows Server (2012/2016/2022): Server Roles & Features Management, Remote Desktop Services, Performance Troubleshooting, Print Services, Network Monitor, Process Monitor, WinRM, WMI, Task Scheduler, App Locker. * End User Support: Hardware & Software Troubleshooting, MS Office & Application Support, Printer Installation, Desktop Network Troubleshooting, Third Party Application Support. * Active Directory: Domain Administration, User Administration, Groups/OU Management, Group Policies, Auditing & Permissions. * DNS: Zones Administration, IP Management. * DHCP: IP Management.
Technical Support
Tech & IT - $45 hourly
- 0.0/5
- (0 jobs)
Career Objective: Dynamic and results-driven HR specialist with a proven track record of developing and implementing effective talent management strategies. Eager to leverage my expertise in recruitment, employee relations, and performance management to foster a positive work environment and support organizational success. Committed to driving employee engagement, professional development, and organizational effectiveness. Core Competencies * Quality Assurance & Business Excellence * Talent Acquisition & Management * People Management * Client Servicing & Delivery * Presentation & Communication
Technical Support
Phone CommunicationCustomer Service - $45 hourly
- 0.0/5
- (0 jobs)
Currently i am learning web development using react and nextJS but i have made 2-3 projects on different portfolio using html,css and javascript
Technical Support
Phone CommunicationCustomer Service - $11 hourly
- 0.0/5
- (0 jobs)
Hello, I am dynamic and results-oriented Project Manager, IT Infrastructure Specialist, and Business Strategist with 12+ years of experience spanning IT Operations, Cloud Technologies, Contact Center Solutions, Market Research, and Business Strategy. Proven expertise in end-to-end project delivery, stakeholder management, and operational excellence. A strategic leader with a track record of optimizing IT processes, leading cross-functional teams, and driving business growth. Successfully launched and scaled multiple ventures in IT, Market Research, and Sustainable Apparel, demonstrating business acumen, market insights, and execution capabilities. Actively seeking leadership roles in IT Strategy, Digital Transformation, and Cloud Consulting.
Technical Support
Tech & ITTechnical Project ManagementServerCustomer Service - $23 hourly
- 0.0/5
- (0 jobs)
I am an experienced System administrator, in my role I deal with all kind of system and virtual environment related concerns from migration of servers to azure cloud or migrating email systems from third party to office 365. I am also well versed with system troubleshooting which includes windows, MAC And applications like outlook troubleshooting.
Technical Support
Office 365Phone CommunicationServerTech & ITTechnical Project ManagementCustomer Service - $5 hourly
- 0.0/5
- (0 jobs)
Gunjan kumar singh New Delhi 110096 softtechsolution247@gmail.com Phone 9311278353 --- Professional Summary Highly organized and detail-oriented Virtual Assistant with 5 years of experience providing administrative, technical,customer support and more to clients across various industries. Adept at managing schedules, handling emails, conducting research, and performing data entry with efficiency and confidentiality. Strong communication skills and a proactive approach to problem-solving. Committed to delivering high-quality assistance that enhances productivity and streamlines operations. --- Core Competencies - Administrative Support & Calendar Management - Email & Inbox Management - Data Entry & Record-Keeping - Customer Service & Communication - Social Media Management - Travel Planning & Expense Tracking - Research & Report Preparation - Project Management (Trello, Asana, Monday.com) - CRM & Database Management - Microsoft Office & Google Workspace - Appointment Scheduling & Call Handling - Basic Bookkeeping (QuickBooks, Xero) --- Professional Experience Virtual Assistant Ebiz-Drive it solution Gurgaon HR - Manage and prioritize daily administrative tasks for multiple clients. - Handle email correspondence, schedule meetings, and coordinate travel arrangements. - Maintain databases, input data, and generate reports as required. - Provide customer support via phone, email, and chat platforms. - Assist with social media content creation, posting, and engagement. - Perform market research and compile information for business decisions. Administrative Assistant Magnious It solution - Organized and managed schedules, meetings, and documentation for executives. - Provided front-line support to customers, resolving inquiries efficiently. - Processed invoices, tracked expenses, and maintained financial records. - Created presentations, reports, and spreadsheets for management use. - Assisted in recruitment efforts, including resume screening and interview scheduling. Education Master In Mathematics 2015 Certifications - Virtual Assistant Training Program - Google Workspace Certification - QuickBooks Certification Tools & Software Proficiency - Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Google Workspace (Docs, Sheets, Drive, Calendar, Gmail) - Zoom, Slack, Microsoft Teams - Social Media Platforms (Facebook, Instagram, LinkedIn, Twitter) - CRM Software (Salesforce, HubSpot) - Bookkeeping Software (QuickBooks, Xero) - Project Management Tools (Trello, Asana, Monday.com) - English (Fluent) References Available upon request.
Technical Support
Virtual AssistancePhone CommunicationCustomer Service - $40 hourly
- 0.0/5
- (0 jobs)
Experienced Senior Tech Lead Quality Assurance Engineer with a demonstrated history of working in the information technology and services industry. Skilled in HP QuickTest Professional (QTP), Agile Methodologies, Test Automation, Quality Assurance, and Software Development Life Cycle (SDLC). Recent project that I have worked on was GIS based which happened to be Manual as well as Automated (using Protractor). I have a total of 15+ years of experience in the IT sector. I have extensively used RHEL 7.1, Ubuntu 18.04, CentOS 7, Windows Server 2016, Windows Server 2018 to test different installers as well as developed softwares. Strong engineering professional with a Bachelor of Engineering focused in Electronics and Communication Engineering from Bangalore University and an MBA in Information Technology and Marketing Management.
Technical Support
Tech & ITPhone CommunicationCustomer Service - $80 hourly
- 0.0/5
- (0 jobs)
12+ years leading AI-driven e-commerce operations and customer experience transformations for VC-backed scale-ups (including a Nykaa-acquired brand). Spearheaded the integration of NLP chatbots, RPA automation, and predictive analytics to achieve 40% faster deliveries, 30% agent workload reduction, and 40% NPS improvement. Certified in Generative AI (Vanderbilt), AI Product Management (Duke), and NLP-CX (Great Learning). **Core Competencies**: -> AI & Technical Expertise: -- AI/ML Implementation: Deployed NLP chatbots, RPA automation, and SQL/Tableau dashboards, reducing operational costs by 30% and CX resolution times by 40%. -- Data-Driven Decision-Making: Built real-time analytics systems (Looker Studio, SQL) that improved data accessibility by 40% and decision-making speed by 21%. -- Generative AI Applications: Leveraged AI for process optimization, trend forecasting, and personalized customer engagement. -> E-commerce Operations: -- Scaled hyperlocal delivery systems to handle 30% monthly order growth. -- Reduced last-mile delivery complaints by 40% via AI-powered logistics optimization. -- Achieved 99.5% in-stock rates and 12% lower inventory costs through ML-driven demand forecasting. -> CX Leadership: -- Boosted NPS by 40% via omnichannel support (WhatsApp, IVR, chatbots). -- Cut customer complaints by 20% by mapping pain points and automating RPA workflows. **Key Achievements**: -> AI-Powered CX Transformation -- Led end-to-end integration of AI chatbots and NLP tools, reducing agent workload by 30% and improving self-service adoption by 25%. -- Implemented CRM automation (RPA) that slashed order processing time by 15% and increased C-SAT scores to 4.8/5. -> E-commerce Scalability -- Architected operational backbone for a 20M-user marketplace, achieving 40% faster deliveries and 30% monthly revenue growth. -- Optimized hyperlocal delivery during lockdowns using geo-analytics, reducing delivery-time complaints by 40%. -> Data-Backed Process Innovation -- Built SQL/Tableau dashboards that improved cross-departmental data alignment by 40%, enabling 21% faster strategic decisions. -- Reduced inventory costs by 12% via ML-driven demand forecasting models. **Work Experience Snippets**: -> AI-Driven CX Leader | LBB (Acquired by Nykaa) -- Problem: High agent workload and slow resolution times. -- Solution: Led AI chatbot/NLP implementation, integrating WhatsApp/IVR systems. -- Result: 30% lower workload, 15% faster resolution, 40% higher NPS. -> E-commerce Ops Architect | LBB -- Problem: Inefficient last-mile logistics during COVID lockdowns. -- Solution: Deployed hyperlocal delivery algorithms and vendor automation tools. -- Result: 40% fewer delivery complaints, 15% higher customer retention. -> Automation Strategist | FNP E-retail -- Problem: Manual processes slowing Quick-Commerce growth. -- Solution: Rolled out RPA for payment cycles and quality control. -- Result: ₹50cr annual revenue, <5% quality issues, 95% team productivity. **Certifications & Tools**: -- Generative AI for Leaders (Vanderbilt University) -- AI Product Management Specialization (Duke University) -- NLP-CX Certification (Great Learning Institute) -- Google Project Management (Agile/Scrum) -- Tools: Python (basic), SQL, Tableau, Looker Studio, RPA, ChatGPT/Claude API integration, CRM platforms. **Profile Differentiators**: -- Acquisition Scalability: Scaled a startup to Nykaa acquisition using AI/automation. -- LinkedIn Authority: Top 1% Voice in 10+ domains (CX, AI, E-commerce). -- Hybrid Skillset: Bridges technical AI implementation with executive strategy (e.g., ROI-focused automation). “Reduce Your E-commerce CX Costs by 30% with AI Automation” Scope: -- Audit current CX workflows and identify automation opportunities (chatbots, RPA). -- Implement NLP tools to defuse 50% of pre-purchase queries via self-service. -- Build real-time KPI dashboards for C-SAT, fulfillment speed, and agent productivity. Why Me: “I’ve already driven 30% cost reduction for a 20M-user Nykaa subsidiary. Let’s replicate this for your brand.”
Technical Support
Contract NegotiationMicrosoft ExcelMySQLLooker StudioCommunication SkillsProblem SolvingCRM AutomationFreshworks CRMSupply Chain & LogisticsGenerative AIAI ChatbotPhone CommunicationCustomer Service - $10 hourly
- 0.0/5
- (0 jobs)
I am a dedicated and motivated marine engineering student who is seeking opportunities to apply technical knowledge and hands-on experience from the shipping industry
Technical Support
Research Paper WritingData EntryMarine Engineering - $20 hourly
- 0.0/5
- (0 jobs)
With over 12 years of experience in virtual assistance and technical support, I have honed my skills in providing seamless solutions to clients, solving complex technical issues, and ensuring smooth operations for diverse teams. Throughout my career, I have developed a deep understanding of troubleshooting, customer service, and administrative support, allowing me to deliver exceptional service while adapting to the ever-evolving technological landscape. I am passionate about helping individuals and businesses achieve their goals through innovative problem-solving and exceptional communication. Whether it's managing schedules, providing technical solutions, or offering strategic advice, I take pride in being a trusted resource for my clients. Outside of work, I am an avid tech enthusiast, continuously exploring new tools and technologies to stay ahead of trends in the virtual assistance and technical support space. I am also interested in personal development, always looking for new opportunities to enhance my skills and connect with like-minded professionals.
Technical Support
Customer Service - $25 hourly
- 0.0/5
- (0 jobs)
I am good at creating ui by using Lightning web components (html/js/apex).I can build page in Salesforce
Technical Support
Technical Project Management - $30 hourly
- 0.0/5
- (0 jobs)
I'm a Hindi blogger and content writer , magazine creater in Hindi language and translate Hindi to English, English to Hindi
Technical Support
Technical Project ManagementCommunity ManagementCustomer ServicePhone Communication Want to browse more freelancers?
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