Hire the best Technical Support Specialists in Guwahati, IN
Check out Technical Support Specialists in Guwahati, IN with the skills you need for your next job.
- $10 hourly
- 4.3/5
- (30 jobs)
I am a seasoned freelancer specializing in sales, business development, telemarketing, appointment setting, cold calling, lead generation, email marketing, and social media selling. With over a decade of experience, I bring a wealth of expertise and a proven track record in delivering results. My career has been shaped by 12 years of dedicated service in the call center industry, spanning both B2B and B2C sectors. From order taking to handling escalated calls, I have honed my skills in customer service while consistently exceeding sales targets. I am a professional telemarketer and appointment setter, known for my ability to close deals over the phone effectively. In addition to my telemarketing prowess, I offer a diverse skill set that includes web and app development, graphic and presentation design, logo creation, and real estate expertise. I am also well-versed in SaaS ERP lead generation, internet and market research, and multitasking across various communication channels, such as email, chat, and phone. As a LinkedIn Sales Navigator specialist, I leverage the power of social media for targeted lead generation. My commitment to your satisfaction is unwavering, and I pride myself on delivering quality results on time, every time. Key Traits: Proficiency in managing extensive datasets A systematic approach to work with a focus on results Ability to thrive in high-pressure environments Sincere and dedicated work ethic Communication is paramount in my work ethos, and I guarantee a 100% response rate within the day, whether you have a new task, an urgent request, or questions about my work. You can reach me through Upwork messages, email, or Skype. I am always eager to take on new challenges and continue learning. My goal is to establish long-term working relationships where I can contribute to your business's success. I am excited about the opportunity to work with you and help your business thrive. Let's embark on this journey together.
Technical Support
Business DevelopmentPhone SupportTelemarketingEducationReal EstateCustomer ServiceLead GenerationCold Calling - $50 hourly
- 0.0/5
- (0 jobs)
Bidyut Konwar – IT Service Management & Digital Solutions Expert 📍 Guwahati, Assam | 📧 bidyut66@live.com About Me I am a dynamic and results-driven professional with over a decade of experience in IT service management, technical support, and digital marketing. With a proven track record in team leadership, project coordination, and process optimization, I specialize in driving operational excellence, workforce efficiency, and customer satisfaction. My expertise extends across incident management, problem resolution, cloud computing, and quality analysis, ensuring seamless IT operations and business continuity. Core Competencies ✅ IT Service Management & Quality Analysis ✅ Major Incident & Problem Management ✅ Digital Marketing & SEO Optimization ✅ Technical Support & Customer Experience ✅ Process Optimization & Automation ✅ Cloud Computing & Microsoft Technologies ✅ Compliance & Quality Assurance ✅ Team Leadership & Workforce Training Professional Experience 🔹 Tata Consultancy Services (TCS), India 📌 Major Incident Manager (Whirlpool) | Oct 2022 – Present Lead major IT incidents, ensuring minimal impact on business operations. Conduct post-incident reviews, root cause analysis, and preventive strategies. Manage stakeholder communication, escalation handling, and war room discussions. Implement monitoring tools and automation for proactive incident detection. 📌 Quality Analyst – SAP SE Cloud Track | Sept 2021 – Oct 2022 Managed hiring and onboarding processes for six cloud track projects. Specialized in DevOps, Automation Testing, and SAP technology hiring. Ensured smooth offshore and onshore recruitment coordination. 📌 Team Lead – IT Service Desk (Suncorp) | June 2019 – Mar 2021 Led a high-performing IT support team, ensuring quality service delivery. Monitored key metrics such as TTCR, AHT, and NPS for process optimization. Conducted compliance audits and live call quality evaluations. 🔹 Convergys India Services (Microsoft Support) 📌 Team Leader – Technical Support Operations | Apr 2016 – June 2019 Supervised a team of technical engineers, ensuring Microsoft-certified troubleshooting. Handled escalations, performance tracking, and case documentation. Provided expert guidance on Active Directory and Microsoft Exchange tools. 📌 Senior Global Escalation Engineer | 2015 – 2016 Resolved complex Microsoft software and infrastructure-related issues. 📌 Technical Support Associate | 2014 – 2015 Delivered frontline technical support for Microsoft products. Certifications & Training 🎖 Lean Six Sigma Yellow Belt Certified 🎖 Microsoft Exchange & Active Directory Training 🎖 Convergys CIS University – Leadership & Trainer Development Awards & Recognitions 🏆 Outstanding Employee Award – Convergys (2014) 🏆 Superstar Award (2016) 🏆 Certified Team Leader – CIS University Technical Skills 💻 Windows OS (7 – 11), Microsoft Office Suite (2010 – 365) 💻 ITSM Tools: ServiceNow, Verint, Pulse, Splunk 💻 Cloud & Security: Microsoft Exchange, Active Directory Education 🎓 BSc (IT) – Himalayan University (2017)
Technical Support
TechnoProject ManagementIncident ManagementTech & ITTechnical Project ManagementPhone CommunicationCustomer Service - $25 hourly
- 0.0/5
- (0 jobs)
Hi there! My name is Vikash, and I'm a tech wizard with a passion for all things Linux, system administration, and Python scripting. I've been honing my skills for 5+ years now, and I'm excited to bring my expertise to your project. As a technical support specialist, I'm no stranger to solving tricky problems and making technology work for people, not the other way around. I'm also a skilled content writer with a knack for crafting compelling copy that engages and informs. From blog posts to email campaigns, I know how to create content that gets results. When it comes to Linux, I'm your go-to guy. I've managed servers and networks for businesses of all sizes, and I'm proficient in a variety of Linux distributions. Plus, I love geeking out over the latest tech and staying up-to-date on the latest trends and tools. But enough about me – let's talk about you. Whether you need help with technical support, content writing, or anything in between, I'm here to help. I'm reliable, efficient, and I always go above and beyond to exceed your expectations. So what are you waiting for? Let's get started!
Technical Support
Server AdministrationRed Hat Enterprise LinuxEmail CommunicationLinux System AdministrationContent WritingTechnical WritingPython ScriptLinux - $35 hourly
- 0.0/5
- (0 jobs)
Welcome to my profile! I am Debojyoti Choudhury, a dedicated professional with a passion for precision and efficiency. With years of experience in typing , data entry , online account handling , and blog writing , i offer a comprehensive skill set to meet your needs. Talen- Expert Typist , Data Entry Specialist , Online Account Handler , and Blog Writer I am committed to delivering High-Quality work, meeting deadlines ,and exceeding client expectations .Let's collaborate to bring your projects to life!
Technical Support
Customer Relationship ManagementBlog WritingContent WritingDigital MarketingVirtual AssistanceTranslationVoice RecordingTypingKeyboardingData Entry - $30 hourly
- 0.0/5
- (0 jobs)
Driven by a passion to make a difference, I've dedicated myself to social services. From volunteering at local NGOs to participating in community development projects, I've witnessed firsthand the impact that collective efforts can have on individuals and society. I believe that even the smallest acts of kindness can spark lasting change, and I strive to contribute to this mission in every way possible.
Technical Support
Technical Project ManagementPhone CommunicationCommunity Management - $50 hourly
- 0.0/5
- (0 jobs)
SUMMARY To work as a Desktop Support Engineer with "MICRO CARE," and provide technical support, and training to users utilizing my troubleshooting experience and knowledge of computer systems.
Technical Support
Phone CommunicationServerCustomer ServiceTech & IT - $50 hourly
- 0.0/5
- (0 jobs)
With 6+ years of experience in the electric vehicle (EV) charging industry, I specialize in the installation, maintenance, and optimization of EV charging infrastructure. My expertise includes Level 1, Level 2, and DC fast chargers, ensuring efficient and reliable charging solutions for residential, commercial, and public applications. I have a strong background in electrical systems, site assessments, and industry standards, working closely with clients, utility providers, and stakeholders to implement sustainable EV charging networks. Passionate about advancing clean transportation, I stay updated with the latest innovations in charging technology and smart grid integration.
Technical Support
Microsoft Power BI Data VisualizationPhone CommunicationCustomer Service - $20 hourly
- 0.0/5
- (0 jobs)
Here’s a professional Upwork freelancer bio tailored to your skills in writing and translation I specialize in crafting engaging content and providing accurate, high-quality translations to help businesses and individuals communicate effectively. What I Offer: ✔ Content Writing – SEO-friendly articles, blog posts, and website content. ✔ Translation – Accurate and natural translations ✔ Proofreading & Editing – Refining content for clarity, grammar, and tone. ✔ Creative Writing – Storytelling, scripts, and engaging social media content. With a keen eye for detail and a commitment to meeting deadlines, I ensure that my work is clear, engaging, and tailored to your needs. Let’s work together to create high-quality content that resonates with your audience! Feel free to reach out – I’m ready to help! --- Dedicated and hardworking office assistant with a keen eye for organization and efficiency. Skilled in handling daily office tasks, maintaining cleanliness, and supporting staff with essential duties. Always ready to assist with a positive attitude, ensuring smooth operations and a well-managed workspace. Looking to contribute my reliability and attention to detail to a dynamic workplace.
Technical Support
Customer Service - $10 hourly
- 0.0/5
- (0 jobs)
I have worked as a cse for convergys, I love reading books travelling with my dogs, since I was a child, she has felt a deep connection with them.
Technical Support
Local OperationsTranslationPhone CommunicationCustomer Service - $7 hourly
- 0.0/5
- (0 jobs)
I do great in the medical Science. I only here to be a virtual assistant so that I can earn some money.
Technical Support
Phone CommunicationCustomer Service - $15 hourly
- 0.0/5
- (0 jobs)
An enthusiastic professional with the necessary drive and determination needed to resolve complex IT operational issues on various network implementations. Possessing effective organisational skills and excellent working knowledge of IT/Network Infrastructure.
Technical Support
Domain MigrationGoogle Workspace AdministrationEmail SystemTCP/IPSophos Sophos UTMMicrosoft Exchange OnlineOffice 365Remote IT ManagementFirewallGoogleSystem AdministrationWindows ServerNetwork AdministrationFortinet - $4 hourly
- 0.0/5
- (0 jobs)
I'm a Freelance, This field is new to me, I'm really looking forward and will work Hard whatever comes to my way, This is a total new experience for me
Technical Support
Data EntryPhone CommunicationCustomer Service Want to browse more freelancers?
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