Hire the best Technical Support Specialists in Guwahati, IN

Check out Technical Support Specialists in Guwahati, IN with the skills you need for your next job.
Clients rate Technical Support specialists
Rating is 4.7 out of 5.
4.7/5
based on 297 client reviews
  • $10 hourly
    I am a seasoned freelancer specializing in sales, business development, telemarketing, appointment setting, cold calling, lead generation, email marketing, and social media selling. With over a decade of experience, I bring a wealth of expertise and a proven track record in delivering results. My career has been shaped by 12 years of dedicated service in the call center industry, spanning both B2B and B2C sectors. From order taking to handling escalated calls, I have honed my skills in customer service while consistently exceeding sales targets. I am a professional telemarketer and appointment setter, known for my ability to close deals over the phone effectively. In addition to my telemarketing prowess, I offer a diverse skill set that includes web and app development, graphic and presentation design, logo creation, and real estate expertise. I am also well-versed in SaaS ERP lead generation, internet and market research, and multitasking across various communication channels, such as email, chat, and phone. As a LinkedIn Sales Navigator specialist, I leverage the power of social media for targeted lead generation. My commitment to your satisfaction is unwavering, and I pride myself on delivering quality results on time, every time. Key Traits: Proficiency in managing extensive datasets A systematic approach to work with a focus on results Ability to thrive in high-pressure environments Sincere and dedicated work ethic Communication is paramount in my work ethos, and I guarantee a 100% response rate within the day, whether you have a new task, an urgent request, or questions about my work. You can reach me through Upwork messages, email, or Skype. I am always eager to take on new challenges and continue learning. My goal is to establish long-term working relationships where I can contribute to your business's success. I am excited about the opportunity to work with you and help your business thrive. Let's embark on this journey together.
    Featured Skill Technical Support
    Business Development
    Phone Support
    Telemarketing
    Education
    Real Estate
    Customer Service
    Lead Generation
    Cold Calling
  • $50 hourly
    Bidyut Konwar – IT Service Management & Digital Solutions Expert 📍 Guwahati, Assam | 📧 bidyut66@live.com About Me I am a dynamic and results-driven professional with over a decade of experience in IT service management, technical support, and digital marketing. With a proven track record in team leadership, project coordination, and process optimization, I specialize in driving operational excellence, workforce efficiency, and customer satisfaction. My expertise extends across incident management, problem resolution, cloud computing, and quality analysis, ensuring seamless IT operations and business continuity. Core Competencies ✅ IT Service Management & Quality Analysis ✅ Major Incident & Problem Management ✅ Digital Marketing & SEO Optimization ✅ Technical Support & Customer Experience ✅ Process Optimization & Automation ✅ Cloud Computing & Microsoft Technologies ✅ Compliance & Quality Assurance ✅ Team Leadership & Workforce Training Professional Experience 🔹 Tata Consultancy Services (TCS), India 📌 Major Incident Manager (Whirlpool) | Oct 2022 – Present Lead major IT incidents, ensuring minimal impact on business operations. Conduct post-incident reviews, root cause analysis, and preventive strategies. Manage stakeholder communication, escalation handling, and war room discussions. Implement monitoring tools and automation for proactive incident detection. 📌 Quality Analyst – SAP SE Cloud Track | Sept 2021 – Oct 2022 Managed hiring and onboarding processes for six cloud track projects. Specialized in DevOps, Automation Testing, and SAP technology hiring. Ensured smooth offshore and onshore recruitment coordination. 📌 Team Lead – IT Service Desk (Suncorp) | June 2019 – Mar 2021 Led a high-performing IT support team, ensuring quality service delivery. Monitored key metrics such as TTCR, AHT, and NPS for process optimization. Conducted compliance audits and live call quality evaluations. 🔹 Convergys India Services (Microsoft Support) 📌 Team Leader – Technical Support Operations | Apr 2016 – June 2019 Supervised a team of technical engineers, ensuring Microsoft-certified troubleshooting. Handled escalations, performance tracking, and case documentation. Provided expert guidance on Active Directory and Microsoft Exchange tools. 📌 Senior Global Escalation Engineer | 2015 – 2016 Resolved complex Microsoft software and infrastructure-related issues. 📌 Technical Support Associate | 2014 – 2015 Delivered frontline technical support for Microsoft products. Certifications & Training 🎖 Lean Six Sigma Yellow Belt Certified 🎖 Microsoft Exchange & Active Directory Training 🎖 Convergys CIS University – Leadership & Trainer Development Awards & Recognitions 🏆 Outstanding Employee Award – Convergys (2014) 🏆 Superstar Award (2016) 🏆 Certified Team Leader – CIS University Technical Skills 💻 Windows OS (7 – 11), Microsoft Office Suite (2010 – 365) 💻 ITSM Tools: ServiceNow, Verint, Pulse, Splunk 💻 Cloud & Security: Microsoft Exchange, Active Directory Education 🎓 BSc (IT) – Himalayan University (2017)
    Featured Skill Technical Support
    Techno
    Project Management
    Incident Management
    Tech & IT
    Technical Project Management
    Phone Communication
    Customer Service
  • $25 hourly
    Hi there! My name is Vikash, and I'm a tech wizard with a passion for all things Linux, system administration, and Python scripting. I've been honing my skills for 5+ years now, and I'm excited to bring my expertise to your project. As a technical support specialist, I'm no stranger to solving tricky problems and making technology work for people, not the other way around. I'm also a skilled content writer with a knack for crafting compelling copy that engages and informs. From blog posts to email campaigns, I know how to create content that gets results. When it comes to Linux, I'm your go-to guy. I've managed servers and networks for businesses of all sizes, and I'm proficient in a variety of Linux distributions. Plus, I love geeking out over the latest tech and staying up-to-date on the latest trends and tools. But enough about me – let's talk about you. Whether you need help with technical support, content writing, or anything in between, I'm here to help. I'm reliable, efficient, and I always go above and beyond to exceed your expectations. So what are you waiting for? Let's get started!
    Featured Skill Technical Support
    Server Administration
    Red Hat Enterprise Linux
    Email Communication
    Linux System Administration
    Content Writing
    Technical Writing
    Python Script
    Linux
  • $35 hourly
    Welcome to my profile! I am Debojyoti Choudhury, a dedicated professional with a passion for precision and efficiency. With years of experience in typing , data entry , online account handling , and blog writing , i offer a comprehensive skill set to meet your needs. Talen- Expert Typist , Data Entry Specialist , Online Account Handler , and Blog Writer I am committed to delivering High-Quality work, meeting deadlines ,and exceeding client expectations .Let's collaborate to bring your projects to life!
    Featured Skill Technical Support
    Customer Relationship Management
    Blog Writing
    Content Writing
    Digital Marketing
    Virtual Assistance
    Translation
    Voice Recording
    Typing
    Keyboarding
    Data Entry
  • $30 hourly
    Driven by a passion to make a difference, I've dedicated myself to social services. From volunteering at local NGOs to participating in community development projects, I've witnessed firsthand the impact that collective efforts can have on individuals and society. I believe that even the smallest acts of kindness can spark lasting change, and I strive to contribute to this mission in every way possible.
    Featured Skill Technical Support
    Technical Project Management
    Phone Communication
    Community Management
  • $50 hourly
    SUMMARY To work as a Desktop Support Engineer with "MICRO CARE," and provide technical support, and training to users utilizing my troubleshooting experience and knowledge of computer systems.
    Featured Skill Technical Support
    Phone Communication
    Server
    Customer Service
    Tech & IT
  • $50 hourly
    With 6+ years of experience in the electric vehicle (EV) charging industry, I specialize in the installation, maintenance, and optimization of EV charging infrastructure. My expertise includes Level 1, Level 2, and DC fast chargers, ensuring efficient and reliable charging solutions for residential, commercial, and public applications. I have a strong background in electrical systems, site assessments, and industry standards, working closely with clients, utility providers, and stakeholders to implement sustainable EV charging networks. Passionate about advancing clean transportation, I stay updated with the latest innovations in charging technology and smart grid integration.
    Featured Skill Technical Support
    Microsoft Power BI Data Visualization
    Phone Communication
    Customer Service
  • $20 hourly
    Here’s a professional Upwork freelancer bio tailored to your skills in writing and translation I specialize in crafting engaging content and providing accurate, high-quality translations to help businesses and individuals communicate effectively. What I Offer: ✔ Content Writing – SEO-friendly articles, blog posts, and website content. ✔ Translation – Accurate and natural translations ✔ Proofreading & Editing – Refining content for clarity, grammar, and tone. ✔ Creative Writing – Storytelling, scripts, and engaging social media content. With a keen eye for detail and a commitment to meeting deadlines, I ensure that my work is clear, engaging, and tailored to your needs. Let’s work together to create high-quality content that resonates with your audience! Feel free to reach out – I’m ready to help! --- Dedicated and hardworking office assistant with a keen eye for organization and efficiency. Skilled in handling daily office tasks, maintaining cleanliness, and supporting staff with essential duties. Always ready to assist with a positive attitude, ensuring smooth operations and a well-managed workspace. Looking to contribute my reliability and attention to detail to a dynamic workplace.
    Featured Skill Technical Support
    Customer Service
  • $10 hourly
    I have worked as a cse for convergys, I love reading books travelling with my dogs, since I was a child, she has felt a deep connection with them.
    Featured Skill Technical Support
    Local Operations
    Translation
    Phone Communication
    Customer Service
  • $7 hourly
    I do great in the medical Science. I only here to be a virtual assistant so that I can earn some money.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    An enthusiastic professional with the necessary drive and determination needed to resolve complex IT operational issues on various network implementations. Possessing effective organisational skills and excellent working knowledge of IT/Network Infrastructure.
    Featured Skill Technical Support
    Domain Migration
    Google Workspace Administration
    Email System
    TCP/IP
    Sophos Sophos UTM
    Microsoft Exchange Online
    Office 365
    Remote IT Management
    Firewall
    Google
    System Administration
    Windows Server
    Network Administration
    Fortinet
  • $4 hourly
    I'm a Freelance, This field is new to me, I'm really looking forward and will work Hard whatever comes to my way, This is a total new experience for me
    Featured Skill Technical Support
    Data Entry
    Phone Communication
    Customer Service
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