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Hire the best Technical Support Specialists in Mandeville, JM

Check out Technical Support Specialists in Mandeville, JM with the skills you need for your next job.
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  • $5 hourly
    • 5.0/5
    • (2 jobs)
    Need a sharp communicator who can handle customers with care and dig deep for the best research? That’s me! I bring top-notch customer service skills, detailed research abilities, and a knack for writing clear, engaging content. Whether it’s responding to clients, uncovering valuable insights, or crafting compelling copy, I get the job done with efficiency and a smile. Let’s work together—message me to get started!
    Featured Skill Technical Support
    Multitasking
    Outbound Call
    Telemarketing
    Online Chat Support
    Communication Skills
    Customer Support
    Microsoft Office
  • $55 hourly
    • 0.0/5
    • (0 jobs)
    Customer Service Representative Enthusiastic and kind-hearted college student with a vibrant personality and a natural talent for team leadership and collaboration. Seeking an opportunity to contribute to a dynamic organization while growing personally and professionally. Known for creating positive atmospheres, building strong relationships, and inspiring peers with an optimistic, can-do spirit. Highly proficient in English, with a natural ability to connect with people through effective communication. Knows HTML and CSS, PHP, jQuery, Wordprocess,Javascript. Regular communication is important to me, so let’s keep in touch.
    Featured Skill Technical Support
    Techno
    Tech & IT
    Technical Project Management
    Phone Communication
    Server
    Customer Service
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    Hello, I'm Dedria, a highly experienced customer service professional with over 10 years of expertise across diverse industries. My experience ranges from handling complex customer inquiries to managing teams and driving operational efficiency. I have a proven track record of delivering top-tier customer service, resolving issues promptly, and fostering strong relationships with clients. Throughout my career, I have held various roles in customer service, team management, and leadership. I have supervised teams of up to 14 CSRs, provided coaching, and implemented internal initiatives to enhance performance. I am well-versed in handling high-volume customer interactions, leading teams toward success, and improving customer satisfaction through quality service. I excel in project management, team supervision, and performance optimization. I am proficient in using various platforms, including CRM systems, and possess excellent communication and leadership skills. My goal is to leverage my knowledge and experience to help businesses achieve exceptional customer service results. I am eager to learn, adapt, and embrace the diverse cultures and experiences of people from various ethnic backgrounds. I have been a Customer Care Representative for companies like Delta Airline, Match.com, Crunch Gym, AT&T, and Ergeon Inc. Services I Offer: Team Management: I can manage a team of up to 15 members. Coordinate team activities, and supported initiatives aimed at improving performance and quality. Conduct coaching, performance management, and upskilling sessions. Customer Support: I can handle inquiries, resolve issues, and ensure your customers have a positive experience, which translates into brand loyalty. Email Management: I maintain organized inboxes, promptly respond to emails, and can draft professional, customer-friendly responses. Administrative Tasks: My skills encompass data entry, research, and document preparation, all executed with precision and attention to detail. Appointment Scheduling: I can manage your calendar efficiently, ensuring meetings, appointments, and deadlines are met without a hitch. Social Media Management: Need help with your online presence? I can assist with social media updates, engagement, and content scheduling to enhance your brand's reach. Why Choose Me: Reliability: I'm known for being dependable and consistent. You can trust that tasks will be completed accurately and on time, every time. Empathy: I understand the importance of empathetic customer interactions. I handle every customer query with care and understanding. Adaptability: I'm not afraid to take on new challenges. I adapt quickly to changing circumstances and requirements, making me an asset in dynamic environments. Professionalism: With a professional demeanor and strong work ethics, I maintain a high standard of conduct in all interactions. **NO SALES ROLES** **NO LEAD GENERATING ROLES**
    Featured Skill Technical Support
    Email Support
    Talkdesk
    Google Sheets
    Google Workspace
    Google Docs
    Project Management
    Slack
    Pipedrive
    Front
    Social Media Management
    Customer Support
    Customer Service
    Online Chat Support
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Hi, I'm Delano! I am an experienced, passionate, goal-oriented leader and team player in the field of customer care. I enjoy being a part of dynamic, growing networks and I believe my knowledge, skills and experiences are my strongest assets, and are behind my most significant professional wins.
    Featured Skill Technical Support
    KPI Metric Development
    Subject-Matter Expertise
    Customer Service
    Accounts Receivable
    Customer Retention
    Customer Support
    Sales & Marketing
    Team Management
  • $5 hourly
    • 0.0/5
    • (1 job)
    As a consultant at Sutherland Global Mandeville I spent one year and two months honing my selling techniques, and phone etiquette. By the end of my tenure at Sutherland Global I have worked in different departments such as sales, tech support, human resource and customer retention. I have also worked as a Lead manager for over a year where my job was to reach out to individuals interested in selling their properties and setting up appointments for viewing the property and providing them with a cash offer. My ultimate goal is to grow alongside a company with great values in order to improve on my well-being both professionally and personally.
    Featured Skill Technical Support
    Online Chat Support
    Lead Management
    Customer Service
  • $13 hourly
    • 5.0/5
    • (1 job)
    My experience to date has been centred around sales, graphic design, technical support and illustration. I also have customer service experience for companies like Amazon as well as experience in the field of construction and building technology. Additional skills include digital artistry and technical support.
    Featured Skill Technical Support
    Drawing
    Product Knowledge
    Customer Support
    Hardware Troubleshooting
    Graphic Design
    Logo Design
    Illustration
    Adobe Illustrator
    Adobe Photoshop
  • $9 hourly
    • 5.0/5
    • (0 jobs)
    Hi, I’m Martina Powell – Your Reliable Virtual Assistant & Customer Service Expert! With over three years of experience in Customer Service, Virtual Assistance, Marketing, and Content Moderation, I specialize in providing seamless administrative support, customer engagement, and content management to help businesses thrive. As a Virtual Assistant, I excel in: ✅ Managing email communications & inbox organization ✅ Handling customer inquiries, support tickets, and refunds ✅ Scheduling appointments & calendar management ✅ Data entry, documentation, and file organization ✅ Social media management & content creation ✅ Research, lead generation & outreach ✅ CRM and database management (HubSpot, Asana, Zendesk, Freshdesk, HelpScout) 💡 What sets me apart? ✔ Detail-oriented with strong organizational skills ✔ Ability to handle high-stress situations professionally ✔ Excellent written and verbal communication ✔ Tech-savvy and adaptable to various tools & platforms ✔ Passionate about delivering top-tier customer experiences 🛠 My Skillset Includes: 📌 Customer Service & Support 📌 Virtual Assistance & Admin Support 📌 Marketing & Social Media Management 📌 Content Moderation & Compliance 📌 Sales & Lead Generation 📌 Data Entry & Research 📌 Problem-Solving & Critical Thinking Whether you're looking for a dedicated Virtual Assistant to streamline operations, a Customer Support Specialist to enhance client satisfaction, or a Marketing Assistant to boost brand visibility, I’m here to help!
    Featured Skill Technical Support
    B2B Marketing
    Gorgias
    Problem Solving
    Digital Marketing
    Phone Communication
    Outbound Sales
    Microsoft Excel
    Freelance Marketing
    Cold Calling
    Data Entry
    Customer Service
    Marketing
    Zendesk
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    I am a freelancer with a diverse skill set, catering to various needs such as typing/retyping, customer service (chat and phone), and simple logo/business card design, etc. I am known for excellent customer service and good communication. I do have a strong attention to detail and excellent communication skills which has always allowed me to successfully deliver high-quality work to clients.
    Featured Skill Technical Support
    Voice Recording
    Skype
    WhatsApp
    Data Entry
    Business Card Design
    Greeting Cards & Invitations
    Postcard Design
    Logo Design
    Quality Assurance
    Typing
    Phone Communication
    Office Design
    Microsoft Office
    Customer Service
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    PROFESSIONAL OBJECTIVE It is my priority to deliver customer satisfaction to provide for repeat clients and attract new clients. It is therefore my intention to become a well-rounded and proficient worker to assist in expanding and developing the company through facilitating good customer service and quality work at all times.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I’m Brisan Bramwell, a dedicated Customer Service Specialist with over 2 years of experience working in the travel industry. I provide fast, friendly, and efficient support through phone and emails, ensuring customer satisfaction with every interaction. My strengths lie in clear communication, problem-solving, and maintaining accuracy in records and follow-ups. With a passion for helping others and a commitment to continuous learning, I’m ready to provide top-notch customer support for your business.
    Featured Skill Technical Support
    Editing & Proofreading
    Data Entry
    Social Media Engagement
    Virtual Assistance
    Technical Project Management
    Techno
    Customer Service
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Career Objective: To use my technical skills, creativity and knowledge to achieve the utmost growth and success for your organization, to deliver exceptional services, while allowing the additional achievement of personal goals.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $11 hourly
    • 0.0/5
    • (0 jobs)
    I am Jasmine speak english well,specialize in art design. Work as a receptionist at a doctors office for 7 years
    Featured Skill Technical Support
    Motivational Speaking
    Health & Fitness
    Singing
    Beauty & Personal Care
    Art & Design
    Teaching
    Nursing
    Receptionist Skills
    Phone Communication
    Customer Service
    Telephone System
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    PASSIONS * Computer and Technology -Software development -Technical Support ADDRESS Bellefield District Willamsfield P.O Manchester. PROFILE Motivated and enthusiastic young individual with a keen interest in computers and technology. While I may not have formal knowledge in programming or software development,I possess a strong aptitude for learning and adapting quickly to new technological advancements.Skilled in device repairing, and customer support,I am passionate about using technology to improve everyday processes. My motivation stems from a desire to explore the tech world and contribute to innovative solutions while developing my skills in a supportive environment. Eager to collaborate with a team and learn from experienced professionals in the industry
    Featured Skill Technical Support
    Tech & IT
    Customer Service
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    I'm a very self motivated young woman, thats self driven im also driven by the desire to ensure customers feel valued and supported, and all who are around me. I’m a very hard worker and I have the ability to work with little or no supervision.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    I have been a customer service representative for over 5 years. I am a dedicated hard-working individual that can complete any given task. my customers are my priority ensuring they are feeling happy and satisfied with the company and the level of services that is being given to them. I also understand with customer success there might be challenges at time with customers I can definitely overcome objection by empathizing with my customers putting myself in their shoes and finding the best solution for them. I am also an excellent sales rep where I know how to find the angle of new products offering it to customers working for ATT it has taught me whole lot being the representative I am today I also easily adapt to any changes within a work company.
    Featured Skill Technical Support
    Active Listening
    Sales
    Phone Communication
    Customer Service
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    Dedicated and empathetic customer service professional with over three years of experience providing high-quality support in fast-paced, remote environments. Skilled in issue resolution, CRM systems, and effective communication. Seeking a remote opportunity to deliver exceptional service and contribute to team success.
    Featured Skill Technical Support
    HubSpot
    Tech & IT
    Phone Communication
    Customer Service
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVE To have well-built career in the field of cyber security and information technology. Make innovations to improve the society
    Featured Skill Technical Support
    Office Administration
    Information Technology
    Phone Communication
    Customer Service
    Tech & IT
  • $7 hourly
    • 0.0/5
    • (1 job)
    OBJECTIVE To further enhance the development of both the organization and my abilities by effectively employing my skills, knowledge and work ethics in any given area I may be assigned to.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
    Information Technology
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    PROFILE Past Account Associate and Receptionist who is strategic and results-oriented with over 3 year plus experience of providing quality customer service, administering customer transactions and developing effective solutions. Highly motivated with exceptional written and verbal communication skills and demonstrates an outstanding aptitude to manage and balance a variety of interaction and transactions in a fast-paced environment with an insatiable drive for success.
    Featured Skill Technical Support
    Server
    Techno
    Tech & IT
    Technical Project Management
    Phone Communication
    Microsoft Word
    Microsoft Excel
    Customer Service
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    Stacy-Ann is here to maximize the potential of the organization for which I work by using my acquired knowledge and customer service skills to contribute to its development, and ensure that task are carried out effectively and efficiently. I am ready to help customers with their problems and answer their questions as well as to offer the best solution to their problems because good customer service can lead to customer loyalty and positive word-of-mouth marketing.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    I help businesses enhance customer engagement and satisfaction by executing effective strategies that drive retention and loyalty. By reviewing customer feedback and behavior, I optimize my delivery and improve communication across multiple channels, including email, chat, and social media. Through my engagement with ecommerce, I've ensured that businesses can better understand their customers, have played an instrumental role in implementing personalized interactions, and increased conversions through targeted loyalty programs and promotions. Additionally, my experience in high-end dining and event planning allows me to create seamless, memorable experiences that exceed client expectations. Beyond business, my work in child advocacy reflects my dedication to providing meaningful support and ensuring the well-being of those I serve. Whether improving customer relationships, attending to the logistics of customer orders, or assisting with events, I bring an organized, meticulous, results-driven approach that helps businesses and organizations achieve their goals efficiently and effectively.
    Featured Skill Technical Support
    Management Skills
    Zendesk
    Ecommerce
    Active Listening
    Hospitality & Tourism
    Ecommerce Order Fulfillment
    Chat & Messaging Software
    Sales & Marketing
    Business Development
    Customer Acquisition
    Email Outreach
    Email Communication
    Customer Service
    Phone Communication
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Experienced and detail-oriented Quality Assurance Analyst and Sales Professional with a proven track record in call monitoring, coaching, and software testing. Over six years of combined experience in quality assurance, customer service, appointment setting, and sales across dynamic environments. Adept at evaluating agent performance, identifying process improvements, and ensuring compliance with company standards. Strong background in lead generation, CRM management, and closing sales through persuasive communication and relationship building. Known for excellent organizational skills, clear communication, and a proactive approach to problem-solving. Passionate about continuous learning and delivering high-quality service and support.
    Featured Skill Technical Support
    Lead Generation
    Customer Satisfaction
    Email
    Customer Experience
    Customer Care
    Appointment Setting
    Customer Support
    Email Support
    Online Chat Support
    Debt Collection
    Phone Communication
    Customer Service
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Hello! I’m Ramone, a dedicated and highly motivated Customer Care Representative with a proven track record of delivering exceptional service and support. With a strong focus on customer satisfaction, I excel at resolving inquiries, addressing concerns, and ensuring a seamless customer experience. I bring a combination of excellent communication skills, problem-solving abilities, and a calm, patient approach to every interaction. Whether it’s handling customer inquiries, troubleshooting issues, or managing escalations, I consistently maintain professionalism and efficiency. My background includes working with CRM systems, managing high-volume call queues, and providing both technical and non-technical support. I’m passionate about creating positive customer experiences and believe in going the extra mile to ensure client satisfaction.
    Featured Skill Technical Support
    Phone Communication
    Tech & IT
    Customer Service
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY Reliable and goal-driven professional with over five years of experience in customer service, healthcare support, and hospitality. Known for excellent communication skills, efficient problem-solving and a strong ability to adapt in fast-paced environments. Brings enthusiasm, teamwork, and a commitment to delivering quality service to clients and patients alike.
    Featured Skill Technical Support
    Tech & IT
    Phone Communication
    Customer Service
  • $4 hourly
    • 0.0/5
    • (0 jobs)
    My Mission is to create seamless and efficient customer interactions as such I am looking forward to working with a client whose organization aligns with this. With 8 years of experience, I bring a wealth of expertise in customer service, technical support, recruiting & retention and team management. Having dedicated years to enhancing customer interactions, I am enthusiastic about transferring these skills in a role where personal connections and prompt service are paramount.
    Featured Skill Technical Support
    Data Entry
    Customer Retention
    Recruiting
    Email Communication
    Phone Communication
    TalentGuard Performance Management
    Presentations
    Microsoft Excel
    Customer Service
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    My Objectives *To gain valuable and relevant experience while working in your organization where my customer relations and other service skills can be utilized. Customer satisfaction is my guiding principle and top priority. *To apply the knowledge and skills I have acquired before in accomplishing the goals of the organization while achieving a higher level of self–development My Attributes * Responsible and reliable while maintaining a high level of professionalism *Energetic achiever and proficient communicator with good listening skills while paying attention to detail. Education & Accomplishments: *HEART TRUST NSTA-BLACK RIVER Business Supervisory Management Associate Degree & Business Administration Level II Certificate (2022-2024) * DECARTERET COLLEGE MANDEVILLE, MANCHESTER Outstanding Academic Achievement Award CXC Associate Degree in Natural Sciences, CAPE-9 Units (2018-2020) MANCHESTER HIGH SCHOOL MANDEVILLE, MANCHESTER Outstanding Academic Achievement Award CXC Diploma/High School Diploma, 10 CSEC Certificates (2013-2018)
    Featured Skill Technical Support
    Supervision
    Business Management
    Small Business Administration
    Graphic Design
    Microsoft Office
    Microsoft PowerApps
    Communication Etiquette
    Technical Project Management
    Phone Communication
    Customer Service
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    I am Dedicated and results-driven professional with 8 years of experience in customer service. Proven track record of being able to motivate, up-skill to get results.
    Featured Skill Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
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