Hire the best Technical Support Specialists in Old Harbour, JM
Check out Technical Support Specialists in Old Harbour, JM with the skills you need for your next job.
- $15 hourly
- 0.0/5
- (0 jobs)
I am a Service Manager with work experience - in the BPO industry for over 15 years. I have experience with working with small and large business and I have the skillsets needed to bring more success to your business.
Technical Support
Debt CollectionTime ManagementMicrosoft OfficeComputerLeadership DevelopmentLeadership SkillsCoachingTraining & DevelopmentTeam ManagementTeam BuildingAccounts Receivable ManagementAccount ManagementPhone CommunicationCustomer Service - $10 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY Customer-oriented and results-driven Customer Support Specialist with 5 years of experience at Ibex Global (Amazon account). Proven leadership as a Team Supervisor and Trainer, specializing in order management, issue resolution, and customer satisfaction. Adept at training and mentoring new hires, handling high call volumes, and ensuring top-tier service. Recognized for strong communication, problem-solving, and leadership skills, with a passion for delivering exceptional customer experiences.
Technical Support
Team ManagementTime ManagementCustomer SupportCustomer Relationship ManagementManagement SkillsCustomer SatisfactionSupervised LearningEmail SupportMicrosoft OfficeAmazonPhone CommunicationCustomer Service - $17 hourly
- 0.0/5
- (0 jobs)
Results-driven ICT and Quality Assurance professional with a Bachelor's degree in Management Information Systems and over three years of experience in IT support, process improvement, and quality evaluation. Skilled in technical support, workflow optimization, and coaching teams to exceed performance standards. Adept at troubleshooting, data analysis, and system efficiency, ensuring high-quality solutions in fast-paced, multicultural environments. Proficient in remote work, customer support, and quality assurance, with a strong focus on delivering efficient, high-impact results. Experienced in using advanced communication tools and industry best practices to streamline operations. Passionate about problem-solving and continuous improvement, making me a valuable asset to any dynamic, tech-driven team.
Technical Support
Accounting BasicsBookkeepingAccountingAppointment SettingSchedulingData EntryCustomer Relationship ManagementIT SupportProcess ImprovementQuality AssuranceEmail SupportOnline Chat SupportPhone CommunicationCustomer Service - $22 hourly
- 0.0/5
- (0 jobs)
An experienced customer service agent with a proven track record of excellence, I am dedicated to providing outstanding service to every customer. With strong communication and problem-solving skills, I am able to handle a wide range of inquiries and concerns with professionalism and empathy. I am highly knowledgeable about our products and services and always stay up-to-date with the latest industry developments. My commitment to delivering exceptional customer service has earned me high praise from both customers and colleagues. I am passionate about helping others and take pride in ensuring that every customer leaves satisfied and happy.
Technical Support
Technical Project ManagementCustomer ServiceTechnoCommunity ManagementPhone Communication - $25 hourly
- 0.0/5
- (0 jobs)
Professional Summary Results-driven and adaptable professional with strong administrative, supervisory, and technical support experience. Skilled in team leadership, customer service, and multitasking in fast-paced environments. Passionate about contributing to dynamic organizations with a focus on efficiency and client satisfaction. Core Competencies * Leadership & Supervision * Administrative Support * Customer Service & Technical Support * Time Management & Organization * Team Collaboration * Communication Skills
Technical Support
Community ManagementPhone CommunicationCustomer Service - $15 hourly
- 4.1/5
- (3 jobs)
I'm a hardworking and fast learning individual, I'm able to work alone or as apart of a team. I aim to complete all tasks within the deadlines given. My work experience includes local freelancing in Computer and Mobile repairs and Online Remote Support via Teamviewer or Anydesk, I've also done 5 months of Technical Customer Support (Phone, Email, and Tickets) at Ibex Global using their Salesforce and 5nine systems. My profile hourly rate is negotiable so feel free to send an invite so we can discuss the rates suitable for you.
Technical Support
Incident ManagementData EntryAdministrative SupportProblem SolvingCommunication EtiquetteEmail CommunicationCustomer SupportCommunicationsTroubleshootingProduct KnowledgeOrder TrackingEmail SupportZendesk - $4 hourly
- 0.0/5
- (0 jobs)
Reliable & Friendly Customer Service Representative | Expert in Customer Support & Problem-Solving Hi, I’m Alex Fearon Thompson, a dedicated Customer Service Representative with 3 years of experience in providing top-notch support to customers across various industries. I specialize in delivering fast, friendly, and effective solutions to ensure customer satisfaction and loyalty. ✅ Excellent Communication – Skilled in handling inquiries via phone, email, and live chat with professionalism and empathy. ✅ Problem-Solving Expert – Quick at resolving issues, processing refunds, and assisting with orders, billing, and technical concerns. ✅ Tech-Savvy & Detail-Oriented – Familiar with CRM tools, ticketing systems, and customer support platforms to provide seamless service. ✅ Results-Driven – Focused on meeting KPIs, reducing response times, and improving customer retention rates. I am committed to providing exceptional service and creating positive experiences for customers. Let’s work together to keep your customers happy and your business thriving! Let’s connect!
Technical Support
Phone CommunicationCustomer Service - $9 hourly
- 4.9/5
- (2 jobs)
I have been working in the Call Center Industry for more than eight years on various accounts in areas such as sales, customer care, technical support, and logistics, I was the 2017 Salesperson at ATT ISM in Jamaica. Over the years, I’ve become incredibly passionate about sales, and despite the number of years I’ve been doing this, I feel my passion continues to grow. Sale is a job where there are no limits to the success one can achieve, it's about helping others. To me it’s not about selling a widget; it’s about helping others solve problems, and is the foundation of business and the economy. Sales is the oldest craft there is that has been proven to work.
Technical Support
QuickBooks OnlineIntuit QuickBooksBookkeepingCustomer SupportCold CallingSalesCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
I'm a medical customer service representative who handles multi-line phone systems while maintaining a welcoming atmosphere for patients and visitors. I'm skilled in appointment scheduling, billing, insurance verification, and efficiently managing administrative tasks to support smooth office operations. Aiming for excellence is what I do.
Technical Support
CRM SoftwareFilingReceptionist SkillsAppointment SchedulingInsurance VerificationMedical BillingFront DeskInterpersonal SkillsCustomer SupportOrder FulfillmentTime ManagementCommunication EtiquetteEmail Support - $5 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE: To work to the fullest of my ability and use my skills and experiences for the Betterment of the organization to which I am employed and individuals with whom I come in contact on a daily basis, and also to further my studies that I may be a more Marketable and qualified individual.
Technical Support
Inventory ManagementSalesAccountingAdministrative SupportPhone CommunicationCustomer Service - $9 hourly
- 0.0/5
- (0 jobs)
I am a friendly and helpful professional with almost a decade of experience across a wide range of customer support roles, including technical support, direct customer service, sales, medical, and eCommerce. I have assisted customers via email, live chat, and phone calls and have experience using a variety of tools such as Slack, Teams, Zendesk, Intercom, Gorgias, Groove, Shopify, Salesforce, and more. One of my greatest strengths is my reliability, I take pride in maintaining perfect attendance and consistently delivering high-quality work. I am highly independent and can work efficiently without direct management once I understand my role. My keen eye for detail allows me to spot errors and areas for improvement, helping to optimize workflows and customer experiences. My skill set includes email marketing, onboarding, customer support, scheduling, and administrative assistance. I am passionate about enhancing processes and ensuring smooth customer interactions that drive satisfaction and brand loyalty. I have a proven track record of excellence, consistently ranking as either the top achiever or runner-up in every company I’ve worked for. My managers have always provided rave reviews about my work ethic, punctuality, and the ease of working with me. My ability to adapt, problem-solve, and maintain high standards has contributed to the success of multiple teams. Throughout my career, I have taken on multiple leadership roles, including trainer, team manager, customer service specialist, and campaign manager, where I successfully managed over 25 campaigns for multiple companies, delivering high-quality leads. I have also worked as a partnerships onboarding specialist, ensuring a smooth experience for new partners. Customer service is truly at my core. I feel most at home when helping customers, guiding them, and demonstrating the best practices that enhance their experience and build brand loyalty. I thrive in remote work environments, as they allow me to maintain a healthy work-life balance while remaining fully dedicated to providing top-tier support. I am now looking for an exciting opportunity where I can continue to drive customer satisfaction, operational excellence, and quality service for both my team and our customers.
Technical Support
Customer OnboardingEcommerceLive Chat SoftwarePhone CommunicationCustomer Service - $12 hourly
- 0.0/5
- (0 jobs)
I'm a university student, wrapping up a degree in computer science. I have experience in customer service, inventory management and administrative work. I am willing to adjust and learn new skills as well as broaden my horizons.
Technical Support
Inventory ManagementData EntryPhone CommunicationCustomer Service - $15 hourly
- 0.0/5
- (0 jobs)
I am a highly motivated and confident individual with over 2 years’ experience in Customer Service. I will bring a comprehensive set of skills that I believe will make me a great asset to any hotel or organization. I can effectively manage check ins and check out of guests and guest inquiries. I am detail oriented and I have a strong organizational, and multitasking ability with an extremely welcoming attitude.
Technical Support
Technical Project ManagementPhone CommunicationCustomer Service Want to browse more freelancers?
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