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Hire the best Technical Support Specialists in Antananarivo, MG

Check out Technical Support Specialists in Antananarivo, MG with the skills you need for your next job.
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  • $12 hourly

    • 4.9/5
    • (54 jobs)
    As a highly skilled and experienced IT Customer Support Agent, I bring over 7 years of expertise in providing exceptional customer service and technical support within the fast-paced world of website development and e-commerce. With a proven track record of assisting clients from diverse industries and working with leading website builders and numerous Shopify stores, I have honed my abilities to deliver top-notch support and achieve outstanding results. My experience with a global leading website builder has granted me invaluable insights into the intricacies of web development and design, enabling me to assist clients with a wide range of technical challenges and inquiries. Moreover, my exposure to various industries has allowed me to adapt my customer support approach and cater to the unique needs and requirements of different businesses. Salesmanship is one of my strong suits, as I understand the importance of actively engaging with customers, identifying their pain points, and offering tailored solutions that lead to conversions and long-term satisfaction. I am adept at building rapport and fostering positive relationships with clients, thereby enhancing their overall experience and driving business growth. Problem-solving is at the core of my skill set. My ability to analyze complex issues, troubleshoot efficiently, and resolve problems promptly has earned me a reputation as a reliable and resourceful customer support agent. I am committed to finding innovative solutions that not only meet the immediate needs of customers but also contribute to their long-term success. Being a native French speaker with fluent English language skills, I am well-equipped to assist clients from diverse linguistic backgrounds. I possess strong communication skills in both languages, allowing me to provide seamless support and bridge potential language barriers. With my extensive experience, a passion for customer satisfaction, and a solid foundation in IT and e-commerce support, I am confident in my ability to deliver outstanding results on Upwork. If you are seeking a dedicated, knowledgeable, and results-driven IT Customer Support Agent who can bring value to your project and business, I am ready to contribute to your success. Let's collaborate and achieve excellence together.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Sales Development
    Intercom
    Sales Lead Lists
    Slack
    Microsoft Dynamics CRM
    Sales Optimization
    Facebook Ads Manager
    Google Docs
    Order Tracking
    Online Chat Support
    Customer Support
  • $10 hourly

    • 3.7/5
    • (41 jobs)
    Graduate agronomist, I did my Master degree program in Beauvais France and could dive in an English professional environment right after, in the UN Food and Agriculture Organization. Besides the study, English is a passion. I did my whole study in French but could always use both languages during my studies, professional and everyday life. So I would qualify my self as a near-native French and English speaker, passionate about the languages and the cultures. With my background and experiences as a professional translator, I believe we can have a common ground to work on. It will be a great pleasure to work with you ! Ingénieur agronome de formation, j'ai effectué un Master en France et un stage d'immersion à Rome Italie. Ce dernier m'a permis d'intégrer un environnement professionnel bilingue Français-Anglais. Mon cursus académique est intégralement français et j'ai également étudié la langue anglaise qui est une passion. J'ai pu utilisé les 2 langues le long de mes études, de ma vie professionnelle voire quotidienne. Donc je me qualifierais en tant que francophone et anglophone quasi-natif, passionné par les langues et les cultures. Avec mon background ainsi que mes expériences en tant que traducteur professionnel, je pense que nous pouvons avoir une satisfaction mutuelle. Au plaisir de collaborer avec vous !
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    French to English Translation
    Customer Service
    Data Analysis
    Subtitles
    Agriculture & Forestry
    English to French Translation
    General Transcription
    Christian Theology
    Administrative Support
    Documentation
    French
    Norwegian
    English
  • $9 hourly

    • 5.0/5
    • (2 jobs)
    🙋‍♂️ Grâce à mes nombreuses années d'expérience dans le secteur de l'externalisation, j'ai développé des compétences 🤹 qui me permettent actuellement de présenter des solutions 💡 pour résoudre les défis des TPE/PME en matière de recrutement, de développement, de processus d'acquisition, et d'expérience client... 🤝 Parlons de vos préoccupations et trouvons rapidement des solutions pour votre entreprise 💼
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Candidate Sourcing
    Sales
    Customer Service
  • $7 hourly

    • 0.0/5
    • (2 jobs)
    Bonjour! Fort de plusieurs années d'expériences auprès de plusieurs entreprises dans l'administration et la gestion des relations clientèles, je voudrais accompagner et alléger les charges pour les particuliers et entreprises qui ressentent le besoin, et qui sont débordés à effectuer des tâches chronophage et monotones. Aussi, je vous offre mes services et mes savoirs faire en tant qu’assistante virtuelle dans l'administration et la gestion de la relation clientèle. Je serai capable de vous épauler dans toutes vos démarches : ☎️Gestion des appels : entrant ou sortant en fonction des besoins : traitement des demandes clients, réclamations, demande d’informations, remboursement, gestion des litiges, relance impayé, recouvrement... ✍️Rédaction de contenu : publication sur les réseaux sociaux, rédaction d’article de blog, rédaction de contenu web, rédaction de fiches produit,... 📧Gestion des e-mails : lecture, triage, réponse, envoi de vos mails 📤Modération et chat : répondre aux demandes de vos clients par messageries instantanées 📅Gestion des agendas : prise de rendez-vous, gestion de programme, planification et coordination des réunions, rappel et notification, 💼Recherche d’informations et saisie de données : mise à jour base de données, documentations et support,...... ☑️Création de contenu et support : présentation vidéo simple, graphisme,.... 📼Transcription et sous-titrage (audio et vidéo) 📄Facturation : émission, suivie, relance. Si vous avez besoin de ces services, n’hésitez pas à me contacter. Laissez-vous vous faire épauler par une personne de confiance. Persévérance et endurance, tels sont les maîtres-mots qui gouverneront mes services. *************************************************************************************************************** Hello! I have been working for several administration and customer relationship management companies for 10 years. I would like to accompany and lighten the load of all those who are in need: individuals or companies, and who are overwhelmed with time-consuming and monotonous tasks. Also, I offer you my services and my knowledge as a virtual assistant in the administration and the management of the customer relationship. I will be able to support you in all your steps: ☎️Gestion calls : incoming or outgoing according to the needs : treatment of customer requests, complaints, request for information, refunds, management of disputes, unpaid reminders, collection... ✍️Rédaction content: publishing on social networks, writing blog posts, writing web content, writing product sheets,... 📧Email management: reading, sorting, answering, sending your mails 📤Moderation and chat: answering your customers' requests via instant messaging 📅Agenda management: make appointments, manage schedule, plan and coordinate meetings, remind and notify, 💼Information retrieval and data entry: database update, documentations and support,...... ☑️Création content and support: simple video presentation, graphics,.... 📼Transcription and subtitling (audio and video) 📄Billing: broadcast, tracking, dunning. If you need any of these services, don't hesitate to contact me. Let yourself be supported by a person you can trust. Perseverance and endurance are the key words that will govern my services.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Email Support
    Customer Discovery
    Active Listening
    Customer Satisfaction
    Customer Acquisition
    Communication Skills
    Resolves Conflict
    Virtual Assistance
    Customer Support Plugin
    Phone Support
    Sales
    Customer Retention Strategy
    Customer Onboarding
  • $5 hourly

    • 4.5/5
    • (9 jobs)
    A professional bilingual freelancer, I can provide excellent service in both English and French languages. I had a decade of extensive experience in the forestry engineering that armed me with the skills to effectively design by using Adobe Photoshop and autoCAD. Being the coordinator of the “ Sustainable City and Community” component within the MYBN (Malagasy Youth Biordiversity Newtork) given me the opportunity to coordinate and implement all the action plan ( waste management and recycling project, planting trees, civic education) as well as elaborating strategies ( co-creation, knowledge development and sharing evaluation. I am really dedicating to my job as an executive assistant with GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit) I have highly performed in giving administration skills services. Experienced in English I have completed several translation tasks from French to English and writing and editing articles online I am really capable of getting tasks done quickly as a virtual assistant. Namely performing in appointments, making phone calls, writing blog content, managing document, management, data entry, survey design, delivery and reporting, I am willing to give you my best. You can easily reach your goals as I am a strong leader, handworker and a multi-skilled professional with strong background in corporate services.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    ArcGIS
    English to French Translation
    QGIS
    GIS
    Administrative Support
    Document Review
    Data Entry
    Proofreading
    Translation
  • $12 hourly

    • 3.4/5
    • (6 jobs)
    Votre vidéo à partir de 30$ --- Main Talents (5 years + experience) --- Virtual Assistance (Administrative Tasks, Researches, Calendar/Project Management) Video/ Photo Editing Skills Community Management ( FRFR) Content Management & Moderation (FRFR) Websites, Forums, Chatting Platforms, Social Media Channels Video/Audio Transcription --- Languages --- French : Proficient, C1 | CEFR Level, tested on Altissia.org on Jan 2020 English : Intermediate, B2 | CEFR Level, tested on Altissia.org on Jan 2020 --- Tools & Software --- Online Tools & Platforms : - Wordpress - Canva - Trello - Google Suite - Google Drive - Freshdesk - Zendesk - Transcription en .srt - Transcribe Software : Microsoft Office, Adobe Photoshop, Adobe Première, After effect. Je me consacre à aider les gens à atteindre leurs objectifs dans leur travail que cela soit dans la communication, dans les relations clients, SAV, le community management, ou dans la transcription. Après des années de découverte, d’expérimentation et de pratique dans différents domaines. Je me suis habitué aux interactions et aux comportements en ligne sur les forums, et j’ai grandi avec l’évolution de ce monde. Après des années de création de contenu dans le monde du multimédia, je voulais quelque chose de plus intéressant. J’ai un engagement naturel dans création de vidéo en ligne, vidéos pour Youtubeurs, la modération ou tout simplement des traitement de photos, le contenu et le style pour vos communautés. Du côté technique, j’ai étudié et appris à développer toutes les autres compétences qui me sont venues à l’esprit (analyse, conception graphique, montage vidéo, portrait, web) quand il s’agissait de faire tout le travail qui devait être fait, en plus de discuter avec les gens. Enfin, l’objectif de la gestion du contenu et de la collectivité ne repose pas seulement sur l’échelle de « gestion » du poste. Cela a beaucoup plus à voir avec la créativité, la conservation du contenu, la compréhension sociale et humaine, la communication active, les outils et la gestion des données, et ainsi de suite. C’est ce que j’adore faire. Si vous avez besoin de plus d'informations. Veuillez me contacter via message privé, je serai ravie de vous répondre. I am dedicated to helping people achieve their goals in their work, whether in communication, customer relations, customer service, community management, or transcription. After years of discovery, experimentation and practice in different fields. I have become accustomed to online interactions and behaviours on forums, and grew up with the evolution of this world. After years of creating content in the multimedia, I wanted something more interesting. I have a natural commitment to creating online video, video for Youtubeurs, moderation or just photo processing, content and style for your communities. On the technical side, I studied and learned to develop other skills that came to mind (analysis, graphic design, video editing, portrait, web) when it came to doing all the work that needed to be done, in addition to talking to people. Finally, the goal of content and community management is not only based on the management scale of the job. It has much more to do with creativity, content curation, social and human understanding, active communication, tools and data management, and so on. My English level is correct so you can be sure I will understand the entire brief you’ll give to me. If you need more information. Please contact me via private message, I will be happy to answer you. - Freshdesk - Zendesk - Transcription en .srt .pdf. word - Transcribe
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Social Media Website
    Video Design
    Final Cut Pro
    Video Advertising
    Photo Editing
    Customer Service
    Adobe Photoshop
    Video Production
    YouTube
    General Transcription
    Video Intro & Outro
    Adobe Premiere Pro
    Video Editing
  • $15 hourly

    • 0.0/5
    • (2 jobs)
    🚀 Vous cherchez un assistant virtuel en IT et automatisation pour gagner du temps et réaliser vos objectifs 🎯 ? Vous avez frappé à la bonne porte 🤗 ! Je suis expert en automatisation de processus 💡 et je maîtrise des outils comme Zapier, ClickFunnels, et bien d’autres 💻. Je peux vous aider à simplifier vos tâches récurrentes ou ponctuelles 📅, et à gérer toutes les aspects techniques de vos projets 🤖. Mais ce n’est pas tout 🚀 : je suis aussi un professionnel efficace et fiable 💪, qui vous garantit un travail de qualité 🔝 et le respect des délais 🗓. Si vous voulez déléguer certaines de vos tâches pour vous focaliser sur l’essentiel 💼, Contactez-moi sans tarder 🤝 ! Je suis là pour vous accompagner vers le succès de manière optimale et économique 💰.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Sales Funnel Builder
    Data Entry
    Zapier
    Virtual Assistance
    Google Workspace
    ManyChat
    Webinar Jam
    Automation
    Pipedrive
    HTML
    WordPress
    CSS
    ClickFunnels
  • $9 hourly

    • 4.3/5
    • (2 jobs)
    Hello there, My name is Mijoro, 32 years old from Madagascar, I have worked fo 9 years in Telecommunication, Energy and Power field, as an Engineer Manager, I have now left the salaried life to become a freelancer. Worked in QA tester, Data entry and database management for website, I'm a tech savvy During these 9 years of experience I have acquired different skills in which I have excelled and that I wish to offer as a freelancer. - Project management: kick-off, monitoring and assessment, deadline - Data management: KPI, mysql, GIS, Google earth, knowledge base creation and management - Customer satisfaction: ticketing, monitoring, troubleshooting, escalating, deadline, CRM - tools automation: Google sheet/excel expert, - Department management: task assignment, human ressources management, staff monitoring - audit/quality analysis: compliance document validation, installation audit, staff audit, providers audit - everything in optical fiber: tools, hardware, OLT, ONT, accessories, proccessing, civil work - Network admin I am looking for short and long term projects where my skills are required. Quick learner, QA/manager material and problem solver at heart, I am open to all proposals. Whenever you have tasks/project that require in-depth analysis, a job well done, someone responsible and reliable, I'm your man! Feel free to shoot me a line, I remain available. --------------------------------------x----------------------------------------- Bonjour à tous, Je m'appelle Mijoro, 32 ans, je vis à Madagascar, J'ai travaillé pendant 9 ans dans le domaine des Télécommunications, de l'Energie et de l'électricité, en tant qu'Ingénieur Manager, J'ai maintenant quitté la vie en entreprise pour devenir un indépendant. Ayant travaillé en tant que QA tester, Data entry et gestion de base de données en freelance, je suis une personne basé à la pointe de la technologie Au cours de ces 9 années d'expérience, j'ai acquis différentes compétences dans lesquelles j'ai excellé et que je souhaite proposer en tant que freelance. - Gestion de projet : lancement, suivi et évaluation, délai. - Gestion des données : KPI, mysql, SIG, Google earth, création et gestion de bases de connaissances - Satisfaction de la clientèle : ticketing, suivi, dépannage, escalade, échéance - automatisation des outils : Expert Google sheet/excel, - Gestion des départements : attribution des tâches, gestion des ressources humaines, suivi du personnel, CRM - audit/analyse qualité : validation des documents de conformité, audit d'installation, audit du personnel, audit des prestataires - tout ce qui concerne la fibre optique : outils, hardware, OLT, ONT, accessoires, processing, travaux génie civil - Admnistrateur réseau Je suis à la recherche de projets à court et long terme où mes compétences sont requises. Apprenant rapidement, habitué aux tâches et responsabilité de QA/manager et boîte à solution ambulante, je suis ouvert à toutes propositions. Si vous avez des tâches/projets qui nécessitent une analyse approfondie, un travail bien fait, une personne responsable et fiable, je suis votre homme ! N'hésitez pas à m'envoyer un message, je reste disponible.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Google Docs
    French
    Online Chat Support
    WordPress
    Magento
    Project Management
    Project Analysis
    Microsoft Excel
    Google Sheets
    Data Science
    Data Scraping
    Data Entry
  • $7 hourly

    • 4.0/5
    • (1 job)
    I'm a polyvalent virtual assistant experienced in Community management, administrative and communications jobs. I can easily learn and adapt in all kind of digital fields
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Phone Communication
    Canvas
    Chat & Messaging Software
    Video Editing
    Data Entry
    Email Support
    Virtual Assistance
    Call Center Management
    Administrative Support
    Customer Service
    Customer Experience
    Community Management
  • $10 hourly

    • 4.1/5
    • (7 jobs)
    I am Koloina Ramasinandro, I am living in Antananarivo, Madagascar. I love exploring nature as well as digging into history. I am a big fun of Information and Communication Technology and I love spending my time on it too. I have many yeas of experience working on Social Media and translation works. I do content writings for blogs, websites or news agency. I have more than five years experience handling customer services. I do a little bit of transcription, graphic design and some other works related to these fields. I am open to any of these works above.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Online Chat Support
    Management Skills
    Administrative Support
    Web Development
    Blog Writing
    Social Media Marketing
    Customer Support
    Customer Service
    French to English Translation
    Data Entry
    Phone Communication
    Email Communication
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Assistant technique/commercial - Manager d'équipe Ayant 4 ans d'expérience dans le domaine de la gestion de la relation client, je m'engage à offrir une expérience client exceptionnelle. Avez-vous besoin de quelqu'un pour gérer votre service client technique/commercial de manière fiable et sérieuse ? - Répondre aux e-mails et aux appels téléphoniques des clients, - Suivre et mettre à jour les fichiers et comptes clients... - Et plusieurs autres tâches Je peux vous aider ! Mon objectif est avant tout d'assurer la satisfaction et la fidélisation de vos clients. Le leadership me tient également à cœur, superviser et accompagner une équipe à acquérir de nouvelles compétences et à atteindre leurs objectifs. Peu importe si vous souhaitez me confier une équipe ou une tâche qui requiert mes compétences. N'hésitez pas à me contacter, je suis ouvert à toute proposition. À Bientôt, Michaël
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Interpersonal Skills
    Leadership Skills
    Communications
    Active Listening
    French
    Customer Support
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    👋 Hi there! I’m Domoina, your dedicated Virtual Assistant ready to make your professional life easier and more efficient. 💼 With some years of experience in administrative tasks, project management, and client support, I specialize in: ✅ Administrative Support: I excel in tasks like email management, calendar organization, data entry, and document preparation. Your to-do list is my playground! 📊 Data Analysis: I have a knack for turning data into insights. Let me handle your spreadsheets, reports, and research needs. 📅 Time Management: I’ll keep your schedule in check, ensuring you’re never double-booked and all deadlines are met. 📧 Client Communication: I’m your bridge to clients. I respond promptly, professionally, and maintain strong client relationships. 💻 Tech-Savvy: Proficient in various tools like Microsoft Office, Google Suite, and project management software. I’m always learning to stay ahead in the virtual world. 🤝 Team Player: Whether it’s collaborating with your team or working independently, I adapt to your needs seamlessly. 📈 Continuous Improvement: I’m committed to ongoing skill development to provide you with top-notch service. Ready to boost your productivity? Let’s chat about how I can support your business. 💌 Feel free to message me with any questions or project ideas. Let’s work together to achieve your goals!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Light Bookkeeping
    Social Media Management
    Administrative Support
    Management Skills
    Social Media Account Setup
    Online Research
    Customer Support
    Construction Document Preparation
    Email Management
    Calendar Management
    Data Entry
    Time Management
    Communication Skills
    Virtual Assistance
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