Hire the best Technical Support Specialists in Tijuana, MX

Check out Technical Support Specialists in Tijuana, MX with the skills you need for your next job.
  • $6 hourly
    Working as a Systems & support engineer for a year, Basic knowledge of Cisco systems servers, hubs, and routers. Oracle SQL Developer basic knowledge for use in surveys. Adobe (Photoshop, Illustrator, InDesign) basic operation. Microsoft Office basic operation. English language level B2. I have worked for Quality assurance for a survey company and customer service for Beachbody, technical support for the four percent (motivational speaker) and had the role of a trainer for customer support. In my free time, I like to work in my house and my car. I always make time to play videogames, watch movies and series.
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    Customer Service
    Game Testing
    Active Listening
    Translation
    Editorial Translation
    Quality Control
    Candidate Interviewing
    Team Building
    Customer Support
  • $8 hourly
    Motivated, teamwork-oriented, and responsable Technical support specialist with experience in the customer service area. Solution-oriented. Bilingual in English and Spanish. I have experience with handling emails, operating live chats and managing social media accounts. I have good attention to detail, quick learner and can do great work under minimal supervision. I have great computer skills and knowledgeable with the following: - Email Support (Zendesk, Teamwork, Microsoft Outlook) - Live Chat Support (LiveChat) - Social Media Management - Social Media Support - Google Docs
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    Data Entry
    Castilian Spanish
    Customer Service
    Order Entry
    Email Communication
    Order Processing
    Social Media Management
    Phone Support
  • $8 hourly
    Great communication skills, Fast Learner, Team worker, Goal oriented and continued progress and Excellent typing skills
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    Email Communication
    Product Knowledge
    Hardware Troubleshooting
    Communication Etiquette
    Customer Support
    Email Support
    Zendesk
  • $7 hourly
    I have a great customer service presentation, look forward on provided assistance and generation a proper resolution for issues. I want to improve my skill sets by acquiring preparation for a better, more efficient service. I enjoy generation a harmonious environment with customers to provide proper feedback and get that positive response. Overall I'm looking to grow in this work environment and provide a great reliable experience.
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    Communication Etiquette
    Microsoft Office
    Hardware Troubleshooting
    Computer Network
    Customer Support
    Email Support
    Online Chat Support
  • $10 hourly
    Over 6 years of contact center and technical support experience, both in local and remote positions. In everything from sales to customer service and more recently recruitment. Raised in the (good ol') U.S. of A. so I'm fluent in both English and Spanish. Advanced computer literacy, experienced with the entire Microsoft Office suite, some Adobe software and have an average typing speed of 60 wpm. Home office fully equipped with all the essentials (dedicated PC, USB headset with noise-cancellation) along with a high speed internet connection and a quiet work environment. I'm a fast learner, adaptable, extremely punctual and open to any reasonable offers.
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    General Transcription
    Recruiting
    Translation
    Data Entry
    Customer Service
    Sales Operations
  • $7 hourly
    Remote agent specialized in Trust and Safety moderation, Customer Service and Technical Support through multiple communication channels. I always provide personalized assistance to customers while taking ownership of any situation and keeping the good image of the company I'm representing. I am also open to learning and performing more challenging tasks. I am always looking for new experiences and activities where I can learn new skills and develop my abilities. I am highly focused on customer satisfaction. During my previous jobs, I learned how to control the call flow and guide customers through any process. I'm able to identify and handle many different kinds of customers with different personalities and needs. Used to working in fast-paced environments where quick thinking is a must. With developed multitasking abilities I can handle any situation smoothly and provide solutions for both the customer and the client. I always keep an open and friendly attitude towards customers and teammates. I am highly adaptable and capable of working in a team, open to improvement and motivated to grow if the option is given. Feel free to reach out and discuss any project, I'm always eager to take on new challenges.
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    Data Entry
    Customer Service
    Multitasking
    Content Moderation
    Online Chat Support
  • $13 hourly
    System Support Engineer with over 3 years of experience in supporting and installation for networking devices such as Cisco Meraki and Radius Gateway (Switches, Access Points and Gateways). Cisco CMNO and CMNA Certificate. Strong Customer Service Skills and detail oriented. Have also worked for Fiber ISP Companies for technical support with over 6 years of experience in ticket and escalation handling. Excellent supervisor and management skills. Experience working with large groups or people. College degree for Systems Engineering, with experience in App Development, have worked with Languages such as C, C#, Java and have basic knowledge in Python and web development. Have worked in Android Development for games to help kids to develop fine motor skills and communication skills.
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    Android App Development
    C++
    TCP/IP
    Customer Service
    HTML
    Bootstrap
    Django
    Java
    Python
  • $12 hourly
    Profile Honest and dedicated up for any challenge. Easy to work with, productivity and goal oriented based on function given. I enjoy to maintain my knowledge base up to date enabling me to help others better. Have a vast experience in customer service call centers and infrastructure. more than eight years of experience in computer networking and configuration for end users of Internet service providers like verizon HSI copper lines and Verizon fios Fiber optic lines, working skills include but are not limited to remote configuration of DSL modems, routers, managed switches, diagnostic and monitoring of networks and style NOC ticketing systes. Ample experience in Wi-Fi technologies and implementations, support and installation for ubiquity, Meraki, ruckus and switches and access points. Cisco Meraki certified and ample knowledge on computer networking for wireless implementations. People skills Interpretation of technical manuals Teamwork and adaptability training. Computer skills PC, Microsoft Office suite y general use of operating systems. English (100% spoken and written) Spanish (100% spoken and written) Computer networking and diagnosis Chat and email helpdesk Personal information Civil status single Resident of Tijuana city since 2001 Availability 10PM - 11AM PST
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    Network Equipment
    Hospitality
    Wireless Network Implementation
    PCI DSS
    Cisco Certified Network Associate
    MikroTik RouterOS
    Ubiquiti
    Network Administration
    Management Skills
    Data Entry
    Email Communication
  • $6 hourly
    I’m a technical support specialist with more than 5 years of experience providing technical and costumer services in the US, also as a high-level technician, chat support, and live assistance for agents when it's needed, and take the authority when a supervisor is not available. As regards personal qualities I would like to point out my ability to become part of a team and adapt to any change of work, I am a clear and precise speaker and remain calm under what for most would be considered stressful conditions. I can learn quickly new tools and methods to provide the best solution and experience to our customers. Make also follow-ups just to make sure our costumers have all their issues covered I have a good ability with general PC skills, windows excel, and word.
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    Slack
    Talkdesk
    DSL Troubleshooting
    Zendesk
    Microsoft Word
    Microsoft Office
    Network Security
    Cisco Meraki
  • $10 hourly
    I have 4 years of experience in Technical Support for telecom through inbound calls and live text chat, as a technical support specialist, I provided assistance in loss of data, video, and voice services. I also support customers from the US and LAN regions on their internet connectivity through the technical department of Hotels which includes but not limits to bypass devices with their devices information and through the configuration of certain Access Points. I was able to let every customer know that we know what we do and that they are in the best hands when they reach us, I also assist with the decisions of our leaders on the best scenarios for trainee agents. I work efficiently fast and always ask if something is not clear, fast learner, competitive technical support skills, easy to talk person. I always want to push myself to the limit and want to know everything in regard to technology.
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    Network Engineering
    Network Equipment
    Data Entry
    Customer Service
  • $5 hourly
    I´m a customer service representative in helping members on their issues on the services. *I´m experienced in tech support for troubleshooting internet services, router modifications for the WPA-2 Key and connecting devices for internet connections.
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    Vehicle Insurance
    Order Fulfillment
    Gaming Console
    Fiber Optics
    Insurance Consulting
    Order Management
    Mobile Device
    McAfee VirusScan
    Order Entry
    Customer Service
    Appointment Scheduling
    Smart TV
    Desktop & Laptop Support
    Order Tracking
  • $7 hourly
    Hello, My name is Leopoldo Carreon but i like to go as Leo, im 34 years old and most of my work experience has come from the same workplace for more than eleven years both working onsite and home office, im new in the freelance area and exited to try new things. When it comes to work, i consider myself to be very responsible with both the time and task i have been assigned. I also make an effort and make sure i learn as much as possible from my job and other areas and aspire to grow both personaly as well as professionaly. Im great working with other people, problem solving, goal oriented, i like to share knowledge and help anyone that requires it. ●Great communication skills ●Fast learner ●Enjoy Teamwork ●Android and iOS ● Windows 10, 8, 7, vista, XP and Apple OS, expert ● Email technical support ● Hardware troubleshooting ● Multi-tasking skills ● Experience supporting desktops/laptops (Windows 7, 8 & 10, Mac troubleshooting) and peripherals. ● Proper phone/email etiquette, ability to speak and write clearly and accurately ● Familiar with configuration, maintenance and troubleshooting ● Effective listening skills ● Ability to coordinate tasks with multiple teams for projects required ● Critical thinking to response on emergency for a road-block
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    Cisco Certified Network Associate
    Cisco Meraki
    Aruba
    LAN Administration
    Leadership Skills
    Cross Functional Team Leadership
    Customer Service
    Tech & IT
  • $15 hourly
    10+ years in experience providing tech and customer support. Wide notion on the day to day support services with excellent customer service. Fast learner and more than comfortable with multitask Love teamwork and commitment to not just meet but exceed expectations.
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    Email Communication
    Customer Service
    Email
    Customer Support
    Online Chat Support
    Email Support
  • $10 hourly
    I'm an Information Technology specialist experienced in several fields of Information technology in the front-end and back end.I've worked with computers all my life, and have developed a very keen eye towards Quality Assurance and streamlining processes to keep things efficient. >High typing speed (Approximately 75 words per minute) >Windows OS Task Manager and background process familiarity >Ability to diagnose and configure network settings including multiple network interfaces (aka. NIC cards), IPv4 addressing, sub-net masks, default gateways, intranet, and internet connectivity. >Knowledge of accessing API through HTTP/HTTPS protocols. >A problem-solving mindset and ability to think outside the box. >Interpret, build upon, and comply with company quality assurance standards. >Document quality assurance activities with internal reporting and audits. >Identify training needs and take action to ensure company-wide compliance. >Provide training and support to quality assurance team on systems, policies, procedures, and core processes >Work as part of a team to solve complex network issues >Good communication skills >Receptive >Multitasking
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    Document Analysis
    Document Localization
    Visual Communication
    Visual Art
    Typing
    Translation
    Bilingual Education
    Information Technology
    Phone Communication
    Quality Assurance
    IT Support
  • $9 hourly
    PROFESSIONAL SUMMARY Results-driven Customer Care Executive devoted to delivering top-notch service with every inquiry. Boosts team performance with good training skills and motivational approach to encouraging exceptional quality. Leverages trend data and feedback to continuously improve processes.
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    Virtual Assistance
    Spanish
    Receptionist Skills
    Real Estate Cold Calling
    Cold Calling
    Microsoft Excel PowerPivot
    Appointment Scheduling
    Appointment Setting
    Data Entry
    Phone Communication
    Customer Service
    English
  • $10 hourly
    I’m a very focused worker always looking for improving my expertise and knowledge. I will always find a way to help On improving or fixing any issue which could become a big problem.
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    Hardware Testing
    Troubleshooting
    Helpdesk
    Process Improvement
    Continuous Improvement
    Mobile Device
    Failure Analysis
    Microsoft Office
    Desktop & Laptop Support
    Aerospace Engineering
    Electronics
    Computer Maintenance
    Informatica
    End User Technical Support
  • $15 hourly
    I’m an assistant and customer care expert, I’m also very sociable, organized and innovative, so I really enjoy working as a team. If you are looking for a virtual assistant to help you with appointments, schedules, as well as transcription and other tasks of an assistant, you can trust my skills to develop it.
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    Google Assistant
    Month-End Close Assistance
    Virtual Assistance
    Legal Assistance
    Appointment Scheduling
    App Design
    Organizational Design & Effectiveness
    Technical Project Management
    Phone Communication
    Customer Service
  • $8 hourly
    hello im a bilingual person with computer skills I am a social media manager and digital marketing. i love sales I can do many things for your business. I'm new to the platform so I'm looking for experience. Ready to work
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    System Configuration
    Tech & IT
    Translation
    Translation & Localization Software
    Customer Support
    Audio & Music Software
    Video Editing
    Digital Marketing
    Sales
    Marketing
    Audio Editing
    Freelance Marketing
    Social Media Account Setup
    Sales & Marketing
  • $13 hourly
    Results-driven professional with a robust background in sales and lead generation. Notably served as an Assistant Sales Manager in previous roles, showcasing leadership and strategic oversight in achieving sales objectives. Proven track record of exceptional performance in driving revenue through effective sales techniques and lead generation initiatives. Skilled in building and managing sales teams, implementing successful strategies, and consistently exceeding targets. Adept at identifying and capitalizing on new business opportunities to enhance overall sales performance. Committed to elevating sales success through a dynamic combination of leadership, strategic insight, and a customer-centric approach.
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    Freelance Marketing
    Lead Generation
    LinkedIn Recruiting
    Search Engine Optimization
    Leadership Skills
    Customer Retention
    Adobe Photoshop
    Real Estate Cold Calling
    Cold Email
    Cold Calling
    Social Media Lead Generation
    Digital Marketing
    Sales
    Outbound Sales
  • $10 hourly
    I'm a seasoned IT professional with a passion for solving technical challenges and ensuring robust security. My expertise includes: Technical Support: Troubleshooting hardware/software issues, providing exceptional customer service. Cybersecurity: Vulnerability assessments, risk mitigation, incident response. DevOps & Server Administration: Automation, infrastructure management, cloud experience
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    Computing & Networking
    Service Cloud Administration
    Server Administration
    Cloud Computing
    Risk Management
    Network Security
    Data Center
    Cybersecurity Management
    Cybersecurity Monitoring
    Customer Service
    Ubiquiti
    VMware ESX Server
    PfSense
    DevOps
  • $8 hourly
    Dedicated and results-oriented professional with over a decade of extensive experience in customer support roles. Proven track record of effectively resolving customer inquiries, issues, and concerns with a focus on delivering exceptional service and satisfaction. Skilled in building rapport with customers, identifying needs, and providing tailored solutions to ensure positive experiences. Strong communication, problem-solving, and interpersonal skills coupled with a commitment to excellence. Seeking to leverage expertise to contribute to a dynamic team and drive customer success.
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    Typing
    Medical Interpretation
    Language Interpretation
    Email Communication
    Online Chat Support
    Tech & IT
    Phone Communication
    Customer Service
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