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Hire the best Technical Support Specialists in Zapopan, MX

Check out Technical Support Specialists in Zapopan, MX with the skills you need for your next job.
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  • $10 hourly

    • 5.0/5
    • (5 jobs)
    PROFESSIONAL SKILLS: Communication Skills: Demonstrates exceptional communication abilities across various platforms, including phone, email, and SMS text messages. Proficient in active listening to ensure effective understanding and response. Language Proficiency: Fluent in both English and Spanish, bilingual proficiency. Call Center Expertise: Holds 15 years of valuable experience in call center operations. Successfully managed teams, showcasing effective leadership and organizational skills. Technical Proficiency: Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Word. Tech-savvy with a comprehensive understanding of Customer Relationship Management (CRM) systems. Business Operations: Extensive background in Business Process Outsourcing (BPO) with a focus on optimizing operational efficiency. Skilled in data entry and quality assurance processes. Customer Service Excellence: Customer service, specializing in soft/hard collections, billing, sales, and retention strategies. Problem Solving and Efficiency: Adept at handling escalation situations with a solutions-oriented approach. Recognized for being responsible, energetic, efficient, self-motivated, and proactive in achieving goals. Specialized Knowledge: FDCPA Certified, ensuring compliance and expertise in collections. In-depth knowledge of workout/foreclosure processes. Known for exceptional organizational skills.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Zoom Video Conferencing
    Home Office
    CRM Software
    English
    Spanish
    Construction
    Invoicing
    Quality Assurance
    Sales
    Customer Support Plugin
    Bilingual Education
    Debt Collection
    Supervision
    Customer Service
  • $30 hourly

    • 5.0/5
    • (2 jobs)
    Strong critical thinking and decision-making IT Lead Specialist with +5 Years of experience leading and managing large IT projects and rolling out IT infrastructures across various technologies. Boost system performance by thoroughly evaluating and correcting different hardware and software issues. Document management professional adept at managing processes for master documentation and archives. Participate in validation of EDRMS assuring document systems are operating efficiently, effectively and securely. Coordinate and provide guidance on validation activities throughout company including computer systems, manufacturing equipment, analytical equipment utility and staff systems.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Computer Skills
    Microsoft Outlook
    MS Excel
    Network Monitoring
    ITIL
    IT Asset Management
    Leadership Skills
    Salesforce
    Desktop Application
    Microsoft Office 365 Administration
    Office 365
    Customer Service
    Customer Support
    Helpdesk
  • $11 hourly

    • 5.0/5
    • (2 jobs)
    I am seeking a position with a accompany which will require me to utilize my skills, abilities, and experience to ensure the company's success. I am looking to grow within the company and find a long-term position in which I can learn new skills as well as challenge myself in all aspects. I would like to apply for the assistant position available that I saw posted online. I was interested to read your ad and believe I have the skill set and experience you require. As you will find in my CV, I have experience in various different lines of work all of which have provided me with the ability to be very flexible and capable of learning quickly and being able to apply these new skills in a careful organized manner. I grew up in the U.S. making English my first language but am also fluent in Spanish. I have experience working with translations, sales, customer service, billing, technical support, amazon
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Support
    Amazon Advertising Console
    Phone Communication
    Social Media Management
    Sales
    Translation
    Data Entry
    Customer Service
    Advertising
    Advertisement
  • $11 hourly

    • 5.0/5
    • (1 job)
    About me. I've gathered skills and knowledge for the past 12 years in CSR, SD, and PC analysis for companies with high volume US bases of customers and external users. Through my studies and IT work environment, I have acquired the ability to meet deadlines while maintaining a high standard of work. I possess excellent customer service and SD skills, whit good telephone tone and manner, and able to relate to a wide range of people.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Microsoft Office
    Corporate Social Responsibility
    ITIL
    Business Presentation
    Microsoft Excel
    Citrix
    Presentations
    SAP
    Project Management
    Customer Service
    Microsoft Active Directory
  • $15 hourly

    • 4.1/5
    • (4 jobs)
    I have been working in the QA area for quite a while, learning many things everyday. I am in constant challenge with my knowledge and have a passion when adding a Quality Assurance asset to a product. I have not had a job that would be disappointed with my work, and I'm pretty sure Upwork will not be the exception. Thanks
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Web Testing
    Inbound Marketing
    Outbound Sales
    Sales
    Customer Service
    Adobe Analytics
    Defect Tracking
    Test Cases
    Regression Testing
    Mobile App Testing
    Analytics Plugin
    Manual Testing
    Functional Testing
  • $14 hourly

    • 5.0/5
    • (1 job)
    I have worked in IT for at least 14 years. I have worked as a Service Manager, Major Incident Manager, Business Analyst with Oracle tools and databases, L1 and L2 tech Support Technician, Remote Resolutions agent, Service Desk Agent, Q&A associate at call centers and I've also taught English, Spanish and music during my spare time. I have a Competent Communicator Award from Toastmasters and I'd like to get the one for Leadership form them, as well. I believe I got a good set of soft skills and my customer support profile. American Express helped me become a better support associate. I enjoy doing presentations. I'm very approachable, firm, assertive but also a bit of a people person. I speak a bit of German and I'd love to work and live overseas in the future.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    ITIL
    Knowledge Management Solutions KMx
    Public Speaking
    Music Theory
    Spanish English Accent
    Language Interpretation
    Translation
    Teaching English
    IT Service Management
    Business Management
    Customer Support
    System Administration
    Business Analysis
    Database
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Salesforce
    Relationship Management
    Client Management
    Phone Communication
    Salesforce CRM
    Customer Service
    Tech & IT
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I'm a proactive individual with extensive customer service experience. I'm seeking opportunities to work independently and achieve my goals. Currently a university student, I'm motivated to excel in any role that leverages my skills, excited to embark on a new path in my professional career
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Computer Skills
    Digital Literacy
    Information Literacy
    Customer Service
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    Dedicated and experienced English teacher with a versatile skill set encompassing transcription, translation, and customer service. Adept at creating engaging and effective lesson plans tailored to individual learning styles. Proven track record of fostering a dynamic learning environment that encourages student participation and accelerates language proficiency. Strong background in linguistic services and a passion for facilitating clear and effective communication.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Lesson
    Course
    Class
    Server
    Education
    Education Presentation
    Phone Communication
    Customer Service
    Management Skills
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    With over three years in customer service, I’ve adeptly navigated 20 daily cancellations, contributing to revenue growth, and efficiently managed 50 weekly tech support tickets. Proficient in ticket creation and documentation, my focus is on ensuring smooth operations. Beyond technical expertise, my commitment lies in fostering warm interactions to elevate overall support experiences. In every interaction, I bring a blend of efficiency and a people-centric approach, emphasizing the importance of not just resolving issues but creating positive and memorable engagements. My journey in customer service is defined by a dedication to making support interactions not just satisfactory but truly exceptional.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Problem Solving
    Virtual Assistance
    Phone Communication
    Customer Service
  • $10 hourly

    • 4.0/5
    • (1 job)
    I am a Customer Care professional with experience in problem solution, data analysis, customer service and teamwork. My strong assets are that I am very productive, compromise, efficient, people oriented, responsible, fast learner and with experience in the technology sector in HP Inc, Teleperformance and in the Health Sector in Elemy.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Analytical Presentation
    Microsoft Excel
    Business Planning & Strategy
    Microsoft Word
    Information Analysis
    Business Presentation
    Phone Communication
    Customer Engagement
    Microsoft Outlook
    Customer Relationship Management
    Time Management
    Customer Satisfaction
    Customer Service
    Data Analysis
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