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Hire the best Technical Support Specialists in Ikeja, NG

Check out Technical Support Specialists in Ikeja, NG with the skills you need for your next job.
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  • $40 hourly

    • 5.0/5
    • (13 jobs)
    Microsoft Certified Trainer (MCT)| Microsoft 365 Subject Matter Expert | Tier 2 Support Engineer | Cloud Administrator| IT Support Specialist | Dynamics 365 CRM| SharePoint Online - OneDrive for Business | Zendesk Administrator | Pipedrive
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Email Support
    Product Knowledge
    Microsoft Teams
    Microsoft Exchange Online
    Email Communication
    Microsoft SharePoint Administration
    Communication Etiquette
    Customer Support
    Microsoft Active Directory
  • $50 hourly

    • 5.0/5
    • (21 jobs)
    Certified Microsoft 365 Expert with 6+ years of continuous experience in the field. My expertise encompasses a wide range of duties including the design, planning, management, maintenance, and support of Office 365 services. I have strong experience across all of office 365 services including Exchange Online, Microsoft Teams, SharePoint and OneDrive, Microsoft Purview, Microsoft Intune (including Windows Autopilot and Hybrid AAD join), Microsoft Defender for Office 365, Microsoft Defender for Endpoint, Azure AD, Microsoft Sentinel, Microsoft 365 apps installation and customization, and Power Automate, as well as end-user training. My deep expertise and previous experience with the Microsoft's internal office 365 support team has exposed me to a wide variety of tools with which I can solve complex office 365 issues in a timely manner. Whether you're new to Office 365 or you need help optimizing your existing infrastructure, you can count on me to be your go-to expert, ensuring that you maximize your technology investment. Book a consultation today to discuss how my expertise can add significant value to your operations.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Cloud Computing
    Information Security
    Cybersecurity Monitoring
    Phone Support
    Microsoft Endpoint Manager
    Amazon Web Services
    Office 365
    Microsoft Azure
    Group Policy
    End User Technical Support
    System Administration
    Microsoft Active Directory
  • $65 hourly

    • 5.0/5
    • (1 job)
    Motivated Administrative and IT support technician, focused on cultivating exceptional customer experience and a positive work environment. With experience handling administrative support, networking concerns, implementing new software, installing new hardware, and addressing user concerns, bring attention to detail and a dedication to technical improvement to each job. Past achievements include providing administrative support to executives, new network architecture component selection and implementation, work organizer software (POS Terminal), and driving the achievement of departmental goals. * Knows CCTV Installation and Maintenace * Full project Management for Intercom, Installation, and Set Up of Point of Sales for Hotel, Bar, Restaurant, and Clubs. * Knows Computer Hardware and Office Automation.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Administrative Support
    System Deployment
    System Maintenance
    Network Engineering
    Software Consultation
    Software Testing
    Closed-Circuit Television
    Computer Engineering
    Point of Sale & Payment Systems
    Intercom
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    I am an IT professional with over seven years of experience in providing practical expertise in technical support, systems administration, Microsoft 365 administration, technical support and network administration. A resourceful problem solver with comprehensive knowledge and application of systems administration, cloud infrastructure, deployments, and tailor-made solutions based on needs assessment. I have been involved in O365 deployments and support viz user-account administration, setting up and managing teams, data loss prevention strategies, and administration of Exchange Online and SharePoint. I have an in-depth knowledge of remote support management/monitoring applications and Incidence Management tools such as Autotask PSA, Anydesk, TeamViewer, Datto RMM, Jira, SolarWinds Web helpdesk and Jira. I am passionate about providing support that meets clients' business needs for enhanced efficiency, productivity, and overall profitability. The projects I completed with the two previous clients I worked with earned me 5-star ratings and commendations. They include "...Kenneth was a pleasure to work with and picked up the role very quickly. Nothing was ever too much trouble and would adjust to any feedback provided. Hopefully we can work with Kenneth again in the future..." and "...You did a great job, Kenneth! Keep it up!..." The job roles were - IT Helpdesk Executive and IT Technical Support. I look forward to helping clients achieve their objectives by adding value using my skillset and technical experience. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    System Administration
    Customer Service
    Incident Management
    Troubleshooting
    Microsoft SharePoint Administration
    Office 365
    Microsoft Active Directory
    Ticketing System
    Email Support
    Network Security
    Microsoft Windows
    Network Administration
  • $15 hourly

    • 5.0/5
    • (8 jobs)
    Interpersonal Communication Ability to Diagnose Problems Adaptable and Flexible Leadership and Team Management Ability to Work Under Pressure Analytical Thinker Decision and Time Management Attention to Detail
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Critical Thinking Skills
    Customer Support
    Microsoft Azure
    Database Administration
    Microsoft Windows
    Troubleshooting
    Scriptwriting
    Information Technology
    Email Support
    English
    Microsoft SharePoint
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Dedicated and results-driven Technical Support Specialist with over 4 years of hands-on experience in providing exceptional IT support to clients across various industries. Proven expertise in troubleshooting hardware and software issues, resolving technical problems, and delivering top-notch customer service. Adept at collaborating with cross-functional teams and ensuring timely issue resolution. Passionate about staying abreast of the latest technologies and leveraging a strong technical acumen to enhance overall IT efficiency. I am skilled in IT auditing, system analysis, and software quality assurance. I have over time, acquired skills in User acceptance testing, software life cycle management, and software review. I swiftly learn and understand software products and help customers when necessary. Software system troubleshooting is part of my early career routine.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Support
    Communication Etiquette
    Trend Analysis
    HTML
    Hardware Troubleshooting
    Product Knowledge
    System Configuration
  • $20 hourly

    • 5.0/5
    • (4 jobs)
    I'm a great communicator and good with problem solving, with a 3 year working experience in Technical support.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Email Communication
    System Configuration
    Product Knowledge
    Customer Support
    Hardware Troubleshooting
    Email Support
  • $30 hourly

    • 5.0/5
    • (6 jobs)
    I am fascinated by technology and learning. I've worked in Technical Support, Helpdesk, Office 365 administration, network troubleshooting, server, printer, phone, and security, email answering, and customer service. As a Technical support engineer, I am responsible for 3 and 4 cases and escalations, as well as delivering high-level support and information to all of my clients. I got the opportunity to speak with clients from the United States, the United Kingdom, India, Australia, and Africa about day-to-day technical concerns. For more than four years, I've provided remote, phone, and chat help to corporations and individuals with Windows and MAC desktop and laptop computers, as well as server operating system issues. I appreciate being of assistance since I have good interpersonal skills and a strong passion for people. The following are examples of key skills: - Office 365, Google Platforms - Troubleshooting Computers (Hardware, Software, Firmware) - Troubleshooting networking issues (setting network, installing network printers, file sharing, router setup, etc.) - Installing and configuring operating systems and apps for Windows, Mac, and Linux. - Improve the performance of slow Windows machines (de-virus computers, optimize Windows) - Data should be transferred from an old computer to a new one (backup and restore data and mails) - Configure antivirus software for large-scale corporate computers. I'm a highly motivated and team-oriented individual that you can rely on to complete tasks on schedule and with minimal supervision.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Windows Administration
    Office 365
    Microsoft Office
    Customer Support
    Microsoft Outlook
    DHCP
    Microsoft Exchange Online
    Network Administration
  • $25 hourly

    • 4.9/5
    • (7 jobs)
    An experienced IT support specialist with proven history of working with Enterprise customers. Cloud Engineer | Microsoft 365 | Customer Service | Networking | Windows | Exchange | Microsoft Azure | Teams | OneDrive | SharePoint | PowerShell | Windows Administration | AD | Networking | LMS Technologies such as Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, OneDrive for Business, Skype for Business, Microsoft Teams, Microsoft Cloud App Security, Microsoft 365 Security and Compliance, Microsoft 365 eDiscovery, Microsoft 365 Litigation Hold, Microsoft Data Loss Prevention (DLP), Azure Information Protection, Microsoft Azure Active Directory, Windows Active Directory, Microsoft Azure.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Microsoft Azure
    Office 365
    Communication Skills
    Microsoft Exchange Online
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Network Administration
    Microsoft Exchange Server
    Customer Service
    Software Documentation
    Software Testing
  • $20 hourly

    • 5.0/5
    • (6 jobs)
    Microsoft 365 support engineer, open to work and opportunities to grow, build and drive productivity, professionalism, and operational efficiency in the attainment of excellent cusromer service delivery
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Hardware Troubleshooting
    Communication Etiquette
    System Configuration
    Customer Support
    Product Knowledge
  • $5 hourly

    • 5.0/5
    • (7 jobs)
    I maintained proactive approach to customer empathy, identifying customer satisfaction concerns and managing customer expectations. I solve customer problem in downloading, installing and activating Office 365 and windows by identifying a customer's issue, collecting the relevant information and also investigating the root cause of the problem by utilizing provided resources and knowledge base. I talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. I also research in real-time for issue resolution and collaborating with team members where applicable. I also collaborate with subjects matter experts and escalation managers when additional support is needed.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Customer Satisfaction
    Windows 10 Administration
    Cold Calling
    Phone Communication
    Lead Generation
    Multiple Email Account Management
    Microsoft Windows
    Customer Support
    Microsoft SharePoint Administration
    Content Creation
    Appointment Setting
    Video Editing
    Real Estate Cold Calling
    Phone Support
  • $10 hourly

    • 4.7/5
    • (4 jobs)
    I am a Microsoft 365 technical support engineer, we are IT professionals who assist businesses and individuals with troubleshooting and resolving technical issues related to Microsoft 365 applications and services. My main responsibilities include: Providing technical support: Identify and resolve technical issues that users encounter while working with Microsoft 365 applications set up for their organization. Responding to user inquiries: Responding to user inquiries through email, phone or chat, providing prompt and thorough information and instruction regarding Microsoft 365 applications. Troubleshooting: Microsoft 365 technical support engineers use their analytical and troubleshooting skills to diagnose and resolve technical issues, ensuring that systems run smoothly and efficiently. Escalating issues: When issues are not resolved, escalate them to higher-level technicians for further investigation. Documenting solutions: Document solutions for technical issues for future reference and troubleshooting, making it easy for new team members to learn from previous incidents. Collaborating with teams: Work closely with other IT teams to coordinate and execute projects and implement new Microsoft 365 applications and services. Providing training and support: Provide training and support to users, ensuring they understand and can effectively utilize Microsoft 365 applications. Keeping up-to-date: Keep up-to-date with the latest technology trends and updates, updates to Microsoft 365 and work to develop new skills and knowledge to improve effectiveness on the job.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Microsoft Active Directory
    Cisco
    Phone Communication
    Time Management
    Office 365
    Technical Project Management
    Tech & IT
    Phone Support
    Email Support
  • $20 hourly

    • 5.0/5
    • (3 jobs)
    Professional Summary Office 365 Specialist| Tech Support Engineer Information driven network engineer with expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technologist with over 10 years of system repair, networking and troubleshooting experience. Reliable network analyst skilled in designing and implementing IT systems and Network configuration. Capable of monitoring and repairing various computer peripherals, including installations of Access controls and CCTV cameras. Committed to ensuring smooth and seamless communications between staff, clients and management.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Tech & IT
    Office 365
    Microsoft Office
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    Looking for a Skilled IT/Technical Support Professional or Virtual Assistant to Optimize Your Business? You’ve found the right person. I am Samuel Akintoye Ayomide, an IT Support Professional and Virtual Assistant with 4+ years of experience providing top-notch IT support, troubleshooting technical issues, and managing administrative tasks efficiently. My goal is to help businesses like yours enhance productivity, improve customer service, and maintain seamless IT operations. What I Offer: IT/Technical Support Services: Remote IT support for clients’ technical needs. Troubleshooting hardware and software issues. Managing operating systems (Windows, macOS, Linux). Network and system maintenance. Virtual Assistant Services: Email and calendar management. Appointment scheduling and customer service. Data entry and document management. Administrative task automation. Web Design & Development: Building and optimizing websites using HTML, CSS, and JavaScript. Enhancing website performance and user experience. Why Work With Me? Expertise: Proven experience in IT and administrative support roles, including: IT Support Specialist at a Software Company. Employee Experience & Technical Support at SeamlessHR. Desktop Support Technician at Hakmonit Business Center. Administrative Manager at a Software Company. Core Skills: Office Suite & Document Automation: Streamlining document workflows using Microsoft Office and Google Workspace. Communication Tools: Facilitating remote teamwork through platforms like Zoom, Slack, and Microsoft Teams. Technical Troubleshooting: Resolving system issues efficiently with minimal downtime. What You Can Expect: Prompt Communication: I’m easy to reach and responsive. Commitment to Quality: I deliver high-quality work on time. Confidentiality & Integrity: I prioritize data security and privacy. Whether you need technical support, administrative assistance, or web development, I provide personalized, results-driven services tailored to your business needs. Let’s Get Started! Feel free to contact me to discuss your project or ask any questions. I’m flexible with project rates, offering fixed fees or hourly rates based on your requirements. Looking forward to hearing from you. Best regards, Samuel Akintoye Ayomide
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Administrative Support
    Microsoft Office
    Troubleshooting
    Technical Writing
    Data Entry
    AnyDesk Software
    Email Support
    Problem Solving
    Helpdesk
    IT Support
  • $5 hourly

    • 5.0/5
    • (5 jobs)
    Equipped with over 5 years of hands-on experience, I am experienced at offering administrative support to busy CEOs, executives, business owners, line managers, teams, and individuals spanning across various industries, including startups and established organizations. Are you seeking an expert executive virtual assistant proficient in managing an array of tasks such as logo design, itinerary planning, scheduling, website administration and management, email communication and automation, software management, CRM tools, video editing, customer relations, and organizational duties, all while optimizing productivity? I provide you with the best services in comprehensive executive virtual administrative assistance, with expertise in a wide range of areas including logo design, itinerary planning, scheduling, website administration and management, email communication and automation, software management, CRM tools, video editing, customer relations, and organizational duties, As a synergetic team player, I thrive excellently in culturally diverse environments, in addition to communicating effectively with all levels of management. I utilize tools and skills, encompassing but not limited to: ✳️ Proficient in Microsoft Office Suite, including advanced skills in Excel, Outlook,Access, Word, and PowerPoint. ✳️Possesses comprehensive knowledge of Google Workspace tools such as Sheets, Calendar, Forms, Mail, and Voice. ✳️Expertise in scheduling, travel arrangements, and itinerary management. ✳️ Proficiency in managing calendars, encompassing the ability to block time across various platforms is essential. ✳️ Logo Design, Templates, Prints. ✳️Video Editing- CapCut, Canva, Adobe Premier Pro, Clipchamp, DaVinci Resolve, etc. ✳️ Proficient in managing customer feedback, maintaining databases, and handling inquiries. ✳️ Executing email campaigns and providing technical support. ✳️ Efficient task, event, correspondence, and chat support management. ✳️Skilled in report writing, strategic analysis, and critical thinking. ✳️ Well-versed in communication platforms like Slack, WhatsApp, and Zoom. ✳️ Adept in data entry, QuickBooks, Trello, and bookkeeping tasks. ✳️ Experienced in prospecting, profiling, graphic design, and developing portfolios. ✳️ Informed about SEO and current trends across sectors such as real estate, fashion & lifestyle, hospitality, health, finance, and retail. Dedicated to maintaining a healthy work-life balance, I possess acute attention to detail, resourcefulness, commitment, honesty, and a proactive approach to problem-solving, ensuring a 100% accuracy rate in all tasks undertaken. Motivated by a goal-driven approach, I am open to training and welcome changes that improve operational efficiency. With practical knowledge of contemporary technology, I am committed to ensuring smooth operations for both employers and clients. Thank you for taking the time to review my profile. I am eager for the opportunity to work with you. Please feel free to contact me. Best regards, Chinelo.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Microsoft SharePoint Administration
    Microsoft Azure Administration
    Logo Design
    IT Support
    Customer Service
    Microsoft Excel
    Jira
    Troubleshooting
    Email Marketing
    Canva
    WordPress
    Airtable
    Virtual Assistance
  • $10 hourly

    • 5.0/5
    • (1 job)
    Hey there! I specialize in setting up outreach domains, DNS records, and email infrastructure for cold email campaigns. Beyond setup, I also help my clients effectively manage their cold email campaigns to secure more meetings and grow their businesses. While I may be new to Upwork, I bring hands on experience from working with clients outside the platform, delivering results that speak for themselves. My Services Include: ✔ Domain and Email Setup: I ensure your domains, email accounts, and DNS records (SPF, DKIM, DMARC) are optimized for high deliverability. ✔ Campaign Management: From setup to monitoring, I manage email sequences, monitor inboxes, and optimize results to secure booked meetings with your target audience. Skills List: ✔ Cold Email Outreach ✔ DNS Record Setup (SPF, DKIM, DMARC) ✔ Email Campaign Management ✔ Email Copywriting & Personalization ✔ A/B Testing & Spintax Optimization ✔ Deliverability & Spam Filter Strategies Let’s discuss how I can help your business grow.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Email Security
    Klaviyo
    IT Support
    Hosting Setup
    GoDaddy
    Microsoft Outlook
    Google Workspace
    Apollo.io
    Email Marketing
    Email Platform Account Setup
    Email Campaign Setup
    Email Deliverability
    DNS
    Cold Email
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    Aiyenugba Joshua(Customer Care Representative): Customer Care Representative | [Nigeria] Dedicated and empathetic customer support professional with 4 years of experience delivering exceptional service to clients. Skilled in conflict resolution, problem-solving, and communication. Proficient in [Software/Systems], with a strong passion for ensuring customer satisfaction. What I Can Do For You: - Respond to customer inquiries via phone, email, and chat - Resolve issues and concerns in a timely and professional manner - Provide product/service information and support - Collaborate with internal teams to resolve complex customer issues - Continuously improve customer satisfaction and experience Why Hire Me: - Excellent communication and interpersonal skills - Strong problem-solving and conflict resolution abilities - Ability to work in a fast-paced environment and prioritize tasks effectively - Proficient in customer relationship management (CRM) software - Passionate about delivering exceptional customer experiences Feel free to contact me to discuss how I can assist you with your customer support needs.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Server
    Techno
    Tech & IT
    Technical Project Management
    Phone Communication
    Customer Service
  • $30 hourly

    • 5.0/5
    • (13 jobs)
    I am a certified Google Administrator and Deployment specialist, and also a Microsoft Azure Administrator, with over 3 years plus experience providing first level support to customers on products such as Microsoft 365 Exchange, SharePoint, Teams, Azure, Microsoft Entra ID (formerly Azure Active Directory), Google Workspace, etc. In the last few years, I've also become a Cloud deployment specialist for both Office 365 and G suite, and have handled the deployment/migration of many companies in Lagos, Nigeria, most notable Berger Paints Ltd, Avon Healthcare Ltd, Transcorp Power Ltd, etc. I love singing and reading motivational books, and learning new things on Youtube. Cloud just happens to be one of those things!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Helpdesk
    Microsoft Outlook
    Troubleshooting
    Problem Solving
    Data Migration
    Zendesk
    Microsoft Office
    Domain Migration
    Microsoft Exchange Online
    DNS
    Office 365
    Customer Support
  • $5 hourly

    • 5.0/5
    • (1 job)
    Gideon Unah has over 5 years of experience in assisting top executives. looking for an experienced professional with a demonstrated history of taking Inbound and making Outbound Calls, Paperwork, Excel Expert, Chat Moderator, Appointment Setter and other time-sensitive tasks, then hiring me will be an ideal solution. I have generated - nurtured - and retained dozens of customers for clients in Commerce, Information Technology, Social Networking, Entertainment, Self-Help, Education, and Lifestyle for Industries . I can confidently handle a variety of duties, including: ✅ Virtual Assistant ✅ Calendar Management ✅ Appointment Scheduling ✅ Social Media Management ✅ Email Management and Marketing ✅ Lead Generation and Research ✅ Responding to Customer Inquiries ✅ Email Writing and Follow-ups ✅ File, Folder, and Email Organization ✅ Client Meeting Coordination ✅ Supplier and Customer Communication ✅ Customer Query Handling via Email or Chat ✅Bill Pay and bookkeeping support ✅Coordination of outside contractors How I can help you: - Customer Support through Email, Live Chat, or Phone calls - Develop Healthy Customer Relationship to improve sales and exceed quota. - Promote Customer Loyalty. - Onboard New Customers. - Evaluates and Analyzes Customer Needs - Team Management (I have experience in handling a team consisting of 20 team members) Here are some important tools I use in supporting my customers, - Knowledge Management Tools like One Drive, Google Drive, and Dropbox - CRM Tools and Communication Integration software like HubSpot, Zendesk, Angaza Hub. - End-User Devices like LogMeIn, Google Meet, Zoom and Freshdesk - Data Management tools like : SPSS Statistical Tool and Microsoft Excel The best part about my talent is that I'm a fast learner and can easily learn new skills and work tools required to get the job done. Send me a message and let get started..
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Data Scraping
    Email Support
    Tech & IT
    Microsoft Excel
    Microsoft Word
    Graphic Design
    IBM SPSS
    Customer Support
    System Maintenance
  • $12 hourly

    • 0.0/5
    • (1 job)
    Are you looking for a Technical Support Expert or skilled IT Engineer to handle your technology-related tasks? Look no further! With my extensive experience and expertise, I am here to provide you with top-notch technical support and IT engineering services to address all your needs. As your dedicated IT Support Engineer, I offer a wide range of services, both basic and advanced, ensuring that your systems run smoothly and efficiently. Whether you are a small business owner, a startup, or an individual seeking assistance, I am committed to delivering reliable solutions tailored to your specific requirements. I have supported a variety of organizations across Africa, Europe, and North America region. SKILLS - Technology Support - Office 365 / Microsoft 365 Administration - Windows 365 Administration - Cloud Services and Virtualization - Network Administration and Security - Windows Servers, Server 2003, 2008, 2012,2016, 2019, etc - Linux Servers, Ubuntu, CentOS, RedHat, Kali, ParrotOS, etc - Professional IT Helpdesk/Remote tech support - Infrastructure Design & Support - Information Security and Risk Management - DNS, DHCP, Active Directory, VOIP, Antiviruses - Windows/Linux/Mac/Ubuntu environment - Hardware and Software Troubleshooting problems, and conflicts - Timely Support - Clear Communication - IT Consultation and Advice - Remote tools = Connectwise-ScreenConnect, LiveConnect, Kaseya VSA, Teamviewer, LogMeIn, AnyDesk, Quick AssistService Delivery SERVICE DESK - IT Infrastructure Support L1 and L2 - Help Desk L1 and L2 - Desktop Support L1 and L2 - Windows Server Support L1 and L2 - Office 365 Microsoft 365 L1 and L2
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Microsoft Active Directory
    IT Support
    Helpdesk
    Customer Support
    Problem Solving
    Hardware Troubleshooting
    IT Consultation
    Microsoft SharePoint Administration
    Office 365
    User Identity Management
    Microsoft Intune
    Tech & IT
    Desktop & Laptop Support
    End User Technical Support
  • $5 hourly

    • 5.0/5
    • (1 job)
    Virtual Assistance || Customer Service and Business Management || Administration || Operations ||Sales And Marketing. PROFESSIONAL SUMMARY Versatile, detail-oriented Virtual Assistant and customer service professional with about 5 years of experience providing exceptional support and ensuring projects are completed on time and with great precision. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations while making acceptable innovations where needs call. Experienced in bringing innovative measures that enhance on-time delivery; focusing on providing top-notch client support, solution provision, and developing relationships to ensure customer loyalty and business growth. Skilled in offering exceptional organizational/administrative, fast-paced typing, and good and effective communication. RELEVANT SKILLS
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Receptionist Skills
    Social Media Lead Generation
    Phone Communication
    Sales Lead Lists
    Customer Service
    Lead Generation
    Virtual Assistance
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Is your technical support professional able to effectively resolve technical issues, ensure seamless operation of systems, and deliver excellent customer support to enhance user satisfaction and productivity? I am very flexible and can work with minimal supervision. bringing the right blend of technical skills, problem-solving abilities, communication expertise, and customer service orientation. I can handle complex technical challenges efficiently and contribute positively to the team and company goals. with over 5 years of experience in technical support, customer service, and network administration. As well as holding a strong academic background, I combine solid technical expertise with strong analytical skills. My strengths lie in providing exceptional IT technical support, streamlining workflows, and enhancing productivity. I am proficient in various CRM tools and certified in CCNA, CompTIA Network+, and more. Throughout my career, I've tackled complex technical issues, improved customer satisfaction, and contributed to sales growth, including a 29% increase in client retention at Pwan Group Nigeria. MAIN SERVICES ✔Admin Assistance || Tech Support || Customer Service || Customer Support ✔Ticketing systems (SolarWinds, ServiceNow, CRM, Zendesk, ADM Manager) ✔Online Chat (Facebook, Teams, Slack, Ring Central, Fuze, Trello, Discord, Zoom) ✔Customer Relationship Management ✔Technical Support Virtual Assistance ✔Software Troubleshooting ✔Internet Troubleshooting ✔Internet Research ✔Network Administration ✔Email Management ✔Phone Support ✔Project Management ✔MS Application ✔Technical Writing ✔Technical Content Management ✔WordPress web design and Management ✔Content Writing TOOLS I USE HubSpot, Freshdesk, Zendesk, Lemlist, Intercom, Zoho, Microsoft Teams, Slack, Zoom, Loom, Vocaroo, Click-up, Monday.com, Zapier, Nifty, Asana, Trello, Jira, Google suit, Microsoft suit, WordPress, Germini, ChatGPT, SolarWinds, ServiceNow, ServiceM8, Canva LANGUAGE: HTML, CSS, PHP, JavaScript Hire me now, if you're looking for a dedicated, detail-oriented, and results-driven professional.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Product Knowledge
    CRM Software
    SaaS
    Technical Writing
    End User Technical Support
    Email Support
    Product Installation Support
    Network Administration
    Phone Support
    Helpdesk
    Online Chat Support
    IT Support
    Customer Service
    Customer Support
  • $25 hourly

    • 3.8/5
    • (1 job)
    Highly skilled Technical Support Engineer with extensive experience in Project Management and Customer Support. Proven ability to provide exceptional technical support to customers while managing complex projects from conception to completion. Strong problem solving skills and ability to troubleshoot and resolve technical issues in a timely and efficient manner. Excellent communication and customer service skills, with a track record of building strong customer relationships. Committed to ongoing professional development and staying up-to-date with the latest technologies and industry trends. CORE COMPETENCIES Technical Skills: Data Analysis | Data Entry | Creation of Virtual Machines | Installation of Operating systems on servers | Azure/Microsoft 365 Cloud Technical Support Engineer | Exchange Online | SharePoint Online | OneDrive for Business |
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
    Tech & IT
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE I am an enthusiastic and committed team player eager to apply and develop my skills by providing sales, customer service functions and bringing my positive attitude to achieve progressive change in your organization.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Translation
    Writing
    Business Management
    Phone Communication
    Customer Service
    Management Skills
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE SUMMARY A resourceful, productive customer support agent. Highly meticulous budding Professional with high ethical standards, diligent, and focused on exactness whilst working under pressure and to deadlines. Seeks a challenging but rewarding position to continuously acquire and apply the required skill set to achieve organizational goals and objectives.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Phone Communication
    Customer Service
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    ⭐ Experienced Virtual Assistant with Over 2 Years of Expertise I specialize in providing a broad spectrum of administrative services to professionals, entrepreneurs, and small business owners. My goal is to help you stay organized, efficient, and focused on what matters most—your core business activities. ⭐ Comprehensive Suite of Services: I offer a wide range of services, including email and calendar management, travel arrangements, data entry, social media management, bookkeeping, and more. With proficiency in tools like Microsoft Office, Google Suite, Asana, Trello, and QuickBooks, I am adaptable to various platforms and ready to provide seamless support. ⭐ Proactive and Personalized Approach: With strong communication skills, attention to detail, and a proactive mindset, I am quick to understand your needs and deliver tailored solutions that align with your business goals. By entrusting me with your administrative tasks, you can free up valuable time to focus on growing your business. ⭐ Why Choose My Services: Clients choose me for my dedication to detail, independence, and personalized service. I am a self-starter who works with minimal supervision while consistently delivering efficient, high-quality results. My proactive approach ensures that your needs are met with customized and effective solutions. ⭐ Flexible and Scalable Support: Whether you require ongoing assistance or help with a one-time project, I provide the flexibility to meet your unique business needs. By partnering with me, you can delegate daily administrative tasks and focus on your primary objectives, knowing your business operations are in capable hands. ⭐ Results-Driven and Cost-Effective: My services are not only efficient and reliable but also designed to streamline your processes, save you time, and enhance productivity. I help you achieve your business objectives faster, with less stress. ⭐ Let's Work Together If you’re seeking a trustworthy, experienced, and professional virtual assistant to support your business, I’m here to help. Contact me today to discuss how I can assist you in reaching your business goals.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Social Media Management
    Travel Planning
    Transaction Data Entry
    Email Management
    Project Management
    Microsoft Project
    Virtual Assistance
    General Transcription
    Data Entry
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hello there, my name is Lilian,a young talented young lady who recently found a new favorite in tech Haven completed my training with digital witch community,i am highly convinced that i really want to do this,i have always wanted a platform where i can showcase my diverse skills in and this came in handy. Right from when i was little,i have always been so compassionate about people,lending a helping hand and profering possible solutions to complex problems I am a well dedicated,diligent and asy going person,you can be well assured that all your projects are in safe hands with me Tho i am a customer service representative,i am not limited to other roles like virtual Assistance,lead generations,Email marketing and also customer support Simply i am your go to person for everything and anything I am actively seeking for opportunities in these major as it would help me gain more experience and also increase my growth speed. I am also available for internships,and voluntering services.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Technical Project Management
    Phone Communication
    Active Listening
    Communication Skills
    Customer Service
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