Hire the best Technical Support Specialists in Oregon
Check out Technical Support Specialists in Oregon with the skills you need for your next job.
- $60 hourly
- 4.9/5
- (40 jobs)
Are you looking for a seasoned customer service consultant and department manager who can elevate your customer support to new heights? Look no further – you've found the perfect match! I am a Top-Rated Customer Service Specialist with a proven track record of transforming customer service departments and building top-tier teams for numerous clients across various industries. Why should you hire me? Customer Service Excellence: I specialize in creating robust customer service systems and processes that ensure exceptional customer experiences. From setting up efficient workflows to training staff on best practices, my expertise guarantees your customer service department will operate at peak performance. Team Building: Need a team that’s motivated and skilled? I excel in recruiting and nurturing top talent from around the globe. By fostering a positive and supportive company culture, I ensure that your team is not only productive but also dedicated to providing outstanding service. Process Optimization: Streamline your customer service operations with my in-depth knowledge of industry best practices. I focus on identifying areas for improvement and implementing strategies that enhance efficiency and customer satisfaction. Employee Engagement: I believe in treating employees with respect and understanding. By addressing the root causes of performance issues and providing necessary support, I help build a loyal and dedicated team that goes above and beyond for your customers. Availability: I am always available to respond quickly to messages and will ensure that your deadlines are met with professionalism and efficiency. Services Offered: Customer Service Strategy Development Team Building and Recruitment Training and Development Programs Process Optimization and Workflow Design Remote Team Management Customer Feedback Analysis Performance Metrics and Reporting Client Testimonials: ⭐️⭐️⭐️⭐️⭐️ "Blake is just fabulous - as our first head of customer service, he built the team, the systems, the processes and most importantly, a fantastic culture... I can't recommend him enough as a CS architect or lead for a team that needs building or improving." ⭐️⭐️⭐️⭐️⭐️ "Blake is a juggernaut in customer support and everything relating to it." ⭐️⭐️⭐️⭐️⭐️ "Blake did what we thought is impossible and built an amazing, motivated team for our eCommerce brand... He's really a superstar when it comes to building customer service teams." Ready to transform your customer service department and build a world-class team? Let's get started! Send me a message or schedule a consultation, and I'll tailor a solution that exceeds your expectations.Technical Support
Training & DevelopmentGorgiasShopifyKPI Metric DevelopmentCRM AutomationEmail CommunicationCustomer ServiceTicketing SystemData AnalysisSales LeadershipAdministrative SupportManagement SkillsManagement ConsultingCustomer Service Training - $40 hourly
- 4.8/5
- (18 jobs)
I’m a highly adaptable professional with a wide range of administrative, customer service, data management, information technology and operations skills. I have an aptitude for spotting errors and inconsistencies, and I am a strategic thinker who loves solving problems. I value efficiency and logic and enjoy troubleshooting and finding practical solutions. I am also autistic. Because of that, I've mastered the art of mirroring and have learned how to cut to the heart of a matter and determine what people really mean. Skilled with Google Suite, MS Word, Excel, PowerPoint, Adobe Acrobat, Salesforce, Zendesk, Jira/Confluence/Atlassian, Formsite, Jotform, QuickBooks, Calendly, Monday.com, Slack, Teams, and Concur. Familiar with SQL, HTML and JSON. My top 5 Clifton Strengths are Ideation, Intellection, Adaptability, Relator, and Maximizer and my personality type is ISFP. Contact me if you need someone to help you brainstorm ideas, troubleshoot a process, or find a practical solution to a problem that plagues you. If your process is illogical, incomplete, or otherwise flawed, I will ferret out the issues and help you rewrite it in a way that a newcomer can understand and execute it. I am organized, efficient, and learn quickly. I see the forest and the trees. And I am at my best when expectations are communicated clearly, and feedback is private, timely, and specific. Open to short- or long-term projects. How can I help you?Technical Support
File ManagementProblem SolvingEmail CommunicationData EntryQuality AssuranceAdministrative SupportMicrosoft ExcelExecutive SupportSalesforce CRMCustomer ServiceData AnalysisSchedulingCustomer Support - $90 hourly
- 5.0/5
- (2 jobs)
I strive to exceed expectations at each step of the creative process to ensure every client walks away satisfied. I embrace my clients ever changing needs because with creative work, the most unique, powerful productions come from using problem-solving skills and innovative, creative tools to overcome challenges that arise when transposing a clients creative vision into video form. In addition to Videography and Video Editing skills, I support a network of clients locally in the Portland Metro Area. I provide IT support for most all consumer electronics, Apple devices, computers, WiFi networks, and smart home applications. I create custom solutions using technology that are reliable, easy to use, and enhance my clients work, school, or simply life at home. I'm passionate about my skills, and I can't wait to take our first steps together!Technical Support
macOSSoftware QAAudio ProductionVideo ProductionMotion GraphicsVideographyGraphic DesignTech & IT - $60 hourly
- 5.0/5
- (19 jobs)
Hi there! I am currently open to new proposals. Since 2012, I've been shooting, editing, and producing video content for clients like the Being Well Podcast, the Global Compassion Coalition, Snap-On, Rev.com, Fashion United, Music Forward, Western Seminary, Medical Sales College, and many more. What makes me unique is my incredibly wide range of experiences that includes (in no particular order) commercials, nature vlogs, real estate spots, wedding video, live stream production, gaming content, corporate promotions, video podcasts, online courses, house of worship production, YouTube channels, Instagram and TikTok self-promotion, and the list goes on... and then goes on some more. Each new experience gives me news skills for my videographer toolkit and a clear picture of today's video landscape. In addition to producing video, I teach and troubleshoot production software including Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro, and OBS Studio. I am deeply knowledgeable, efficient, and fast at the edit. In 2016, I won a Disney sponsored contest for a stop-motion short film. It was an incredible experience that confirmed my passion for story telling, the heart of any video. If you're looking for an experienced videographer with extensive knowledge and versatility, send me a message and let's see what videos we can make together.Technical Support
Video ProductionAudio EditingTroubleshootingTutoringVideo EditingFinal Cut ProCameraAudio RecordingAudio EffectsStorytellingAdobe Premiere ProAvid Media ComposerDaVinci ResolveAdobe Photoshop - $50 hourly
- 5.0/5
- (1 job)
Allow me to introduce myself as a seasoned virtual assistant specializing in email copywriting and administrative tasks. With a solid background in content creation and copywriting, I bring a wealth of experience to the table. My expertise extends to managing emails, composing compelling copy, and ensuring seamless administrative operations. My journey in the virtual assistance realm has equipped me with diverse skills, from ordering supplies and promotional items to crafting engaging emails. I thrive in environments where attention to detail and efficient communication are paramount. What sets me apart is my passion for industries such as finance and beauty, although I'm not limited to these. I find immense joy in diving into the intricacies of various sectors, delivering results that resonate with the target audience. Proficient in a variety of tools and platforms, including Constant Contact, ConvertKit, Canva, and Google Suite (Drive, Sheets, Docs), I am well-equipped to handle diverse tasks with ease. Additionally, my familiarity with Teachable and Tapfiliate allows me to navigate course creation and affiliate marketing seamlessly. For me, success hinges on open communication and proactive follow-up. I prioritize transparent communication channels to ensure clarity and alignment throughout our collaboration. Furthermore, I am committed to delivering high-quality work well before deadlines, demonstrating my dedication to exceeding expectations. I am a diligent and dedicated virtual assistant ready to tackle your email copywriting and administrative needs. Let's collaborate to streamline your operations and propel your business forward.Technical Support
Email MarketingApp DesignDesign MockupSocial Media CarouselSocial Media CoverSocial Media ImagerySocial Media EngagementSocial Media Content CreationSocial Media AdvertisingSocial Media Account SetupContent DevelopmentContent CreationPhone CommunicationCustomer Service - $35 hourly
- 5.0/5
- (63 jobs)
I'm a prolific writer with over five years of writing experience. I have written books, journals, technical articles, SEO-optimized web content, speeches, and research papers for both individuals and corporate organizations. I'm a First Class BSc Holder in computer science. HND degree in English. Currently, I'm pursuing a Masters's degree in cybersecurity. I'm also specialized in ghostwriting, and technical writing on a wide range of topics I have written articles of over 5000 words, 20000 words, and much more. Aside from these, I have published my article "Intelligent Tourism Management System" in the American Research Journal. I am passionate about the writing process and have penned a wide variety of content, from web content to technical writing. I also write in a wide variety of styles to suit almost any need: informational, formal, informal, conversational, humorous...tell me what you need, and I will get the job done. Whatever your creative writing project, you can be sure I will make it engaging and exciting for your readers. I also enjoy learning new things and would be able to perform any research necessary to ensure I write a piece that is accurate, informational, and entertaining. Shoot me a message and let me breathe live into your content! WHAT TO EXPECT FROM MY WORK Zero Plagiarism Quick turnaround time No article Spinning Quality and Original written articleTechnical Support
Content WritingHome & GardenAudio TranscriptionArticle WritingGhostwritingSystem AdministrationAcademic WritingResearch ProposalsTechnical WritingEnd User Technical SupportProofreadingLinux System AdministrationContent EditingSEO Writing - $20 hourly
- 5.0/5
- (4 jobs)
Experienced customer service and technical support professional with over 10 years of expertise in call centers, logistics, sales, and training. Fully bilingual in English and Spanish with conversational Brazilian Portuguese. Adept at problem-solving, relationship building, and technical troubleshooting. Seeking to leverage strong communication skills, patience, and a proactive work ethicTechnical Support
Customer Relationship ManagementProduct ReviewSurveyVirtual AssistanceEvent PlanningOn-Site CoordinationCRM SoftwareSalesCustomer ServiceSpanish TutoringSingingVoice-OverPhone Support - $35 hourly
- 5.0/5
- (0 jobs)
Aloha. I'm a motivated & tech-savvy virtual assistant with exceptional orginizational skills. Proficient in multi-tasking, 24 x 7 availability, calendar management, task-triage, appointment scheduling & effective communication.Technical Support
Employee MotivationCalendar ManagementMultitaskingOrganizerCommunication Etiquette - $21 hourly
- 5.0/5
- (15 jobs)
I love going above and beyond to help others. I excel in personal assistant and customer service work. I have many years of experience in promoting products and brands. I also enjoy data entry and repetitive tasks.Technical Support
Travel PlanningData EntryPromotionExecutive SupportAdministrative SupportMicrosoft OfficeMarketingCustomer ServiceTech & IT - $20 hourly
- 5.0/5
- (1 job)
Experienced IT Help Desk Technician equipped with strong technical troubleshooting and customer service skills. Background includes managing help desk ticketing queues, providing remote and in-person technology support, and assisting with computer setup/installation tasks. Well-versed in most common IT issues pertaining to internet connectivity losses, inability to access applications, password resets, hardware malfunctions, account access problems, etc. Reliable at resolving user problems quickly and maintaining optimal end-user productivity. Seeking freelance help desk opportunities to gain more real-world exposure in providing exceptional technology assistance and user support. Developed foundational expertise via an IT technician internship with Connected Lane County. Also possesses working knowledge of Windows/Mac environments, MS Office programs, remote access software, and hardware components. Up-to-date with the latest best practices in computer troubleshooting and networking protocols. Friendly communicator able to break-down complex problems into actionable resolutions.Technical Support
Remote Connection SupportTechnical WritingTime ManagementDocumentationActive ListeningWritten ComprehensionCustomer ServiceHTMLMicrosoft OfficeHelpdeskmacOSTroubleshooting - $50 hourly
- 0.0/5
- (0 jobs)
I am an experienced Systems Operations Engineer with a history of working in the Healthcare IT. Being skilled in network security, network administration, and technical support, I am passionate about information security and eager to develop my knowledge.Technical Support
Healthcare ITSQLVMware AdministrationNetwork EngineeringCybersecurity MonitoringLinuxPythonJavaSystem Administration - $23 hourly
- 5.0/5
- (0 jobs)
I am a customer-oriented person with a strong data entry, product support, and customer service background. I can find where customers are most attracted to a product or service and ensure they are satisfied with the result. Regular communication is important for me to ensure that the project is going how you would like it to be.Technical Support
Appointment SchedulingEmail OutreachPhone CommunicationCustomer Service - $35 hourly
- 0.0/5
- (1 job)
Highly personable, educated field service engineer with experience in troubleshooting, repairing and maintaining complex systems in a dynamic environment. Develop action plans, gather and review data with customers and build cooperative relationships with them to further their experience. Strong understanding of complex systems and their interconnectivity. Recognized for leadership and quality of work. Articulate and creative leader with excellent interpersonal, verbal, and written communication skills necessary to help clients. Ability to setup, calibrate, demonstrate, and maintain a variety of equipment. Quickly establishes rapport and cultivates lasting relationships with internal and external stakeholders.Technical Support
Microsoft OfficeCustomer ServiceData EntryProject ManagementVirtual Assistance - $50 hourly
- 0.0/5
- (0 jobs)
Customer Support / Success & Product Operations Lead with a passion for building relationships and maximizing customer value. Proven ability to develop and deliver training programs, manage complex projects, and analyze customer feedback to inform product improvements. Strong understanding of customer onboarding, enablement, and engagement best practices. 5 years of freelance brand and UX design experience to support all aspects of digital communication from customer success and enablement in B2B SaaS startups to community-facing marketing campaigns. Success in remote or hybrid work since 2017. A decade of sustainability experience to support climate tech startups and other mission-driven organizations: * Climate mitigation - electric vehicles & micromobility, public transportation, energy efficiency * Climate adaptation - permaculture, regenerative agriculture, sustainable design * Non-profit programs - community organizations, policy initiatives, brand & marketing Highlights: 🚲 5th Team Member at seed-funded micromobility D2C / B2B marketplace startup Ridepanda. Contributed to launch, post-sales customer success operations and product development. 🛵 Senior CX Team Lead during growth and acquisition phases of first-mover micromobility / climate tech / SaaS startup Scoot. Innovated operations shift that saved the company $20k/month on fleet management in San Francisco. Engaged with Product / International Markets, standardizing global CX SOPs and coordinating with internal stakeholders to make data-driven UX/product improvements. 🥕 Regional Operations Manager at national climate adaptation startup providing land/homeowners with regenerative food solutions. Project manager for company's first Permablitz event. 🚉 Communication Design & Strategy for international climate mitigation NGOs & the Los Angeles based production team that delivered Leonardo DiCaprio’s The 11th Hour. 🎞 Creative and engaging program coordinator in professional settings and in the arts, music, permaculture. 🌳 Team leadership in multiple industries, including small business, climate mitigation tech and adaptation programs, non-profit governance, and public administration Core Skills and Industries: Customer Experience | Design | Communications | Product and Brand Development | Sustainability | Micromobility & Electric Vehicles | Transportation | Sustainable Design | Energy Efficiency | Regenerative Agriculture | Startups | Non-Profit Programs | Project Management | Research | Community Activism | Hospitality & Events | Group and Team Leadership | RemoteTechnical Support
Customer Service - $50 hourly
- 0.0/5
- (0 jobs)
Reliable IT & Customer Support with 30+ Years of Hands-On Experience Hello! I’m a seasoned IT technician and customer support professional with over three decades of experience helping individuals and businesses solve their everyday tech challenges. I specialize in: • Basic IT Support (PC setup, troubleshooting, software installation/updates) • Hardware Troubleshooting (desktops, printers, peripherals) • Customer Service & Technical Assistance (phone, email, chat) • Problem-Solving & Issue Escalation Whether you need help resolving a stubborn computer issue, organizing your software, or providing friendly customer service to your clients, I bring patience, clear communication, and a passion for helping people. I believe that top-notch support means listening to what customers need and providing swift, straightforward solutions. Key Strengths • Proven track record of fast, effective support resolution • Calm under pressure, ensuring customers feel heard and valued • Adaptable in both small-business and corporate environments If you’re looking for an experienced, reliable partner to handle your IT tasks or customer service requests, I’d love to chat about how I can help. Let’s keep your operations running smoothly so you can focus on what matters most to your business!Technical Support
ServerTech & ITTechnical Project ManagementPhone CommunicationCustomer Service - $20 hourly
- 5.0/5
- (4 jobs)
Hello, I am ready to dive into anything I can stick my teeth in. Once I start a project, I aim to finish it on time and early if possible. I love helping people and creative problem solving.Technical Support
Community ManagementTechnical Project ManagementPhone CommunicationCustomer Service - $75 hourly
- 0.0/5
- (0 jobs)
Objective Skilled Machine Operator with over [11 years] of experience in managing raw materials and production processes in [ manufacturing, food processing]. Expertise in operating machinery for processing materials, ensuring quality control, and optimizing production workflows. Committed to maintaining high safety standards while minimizing waste and maximizing efficiency. Awards & ackn owledgmen ts Safety Excellen ce Award Recognized for maintaining a perfect safety record and contributing to a safe work environment over 1 year (No Infractions) (2 0 1 8 ) Production Efficiency Award Acknowledged for consistently exceeding production targets by [2 0 %} and implementing process improvements, [2 0 1 5 ].Technical Support
Customer Service - $32 hourly
- 0.0/5
- (0 jobs)
Summary Experienced Customer Service Manager with over 25 years in the industry, recognized for leading remote teams and optimizing customer support processes. Skilled in developing efficient systems and leveraging technology to enhance global customer satisfaction. Expertise in training teams and driving success in remote environments.Technical Support
Fraud DetectionArticle WritingCustomer Service - $99 hourly
- 0.0/5
- (0 jobs)
Accomplished Computer Engineer with a proven track record of architecting, developing, securing, and managing sophisticated custom software solutions. My strength lies in bridging the gap between business and technical goals, focusing on turning complex requirements into user-centric products that excel in the marketplace. Primary Skills: HTML/CSS/JavaScript (10+ yrs.), React.js/Node.js/TypeScript (5+ yrTechnical Support
JavaScriptTypeScriptGoogle Cloud PlatformFirebaseNext.jsReactCSSHTMLWeb Design - $50 hourly
- 0.0/5
- (0 jobs)
I am a highly skilled web developer and marketer with over 12 years of experience crafting optimized and intuitive web experiences that help companies get found, share their story, grow their community, and realize their full potential. I specialize in Wordpress but also have experience building Shopify, Squarespace, and Magento sites. I have designed and built websites for a variety of businesses from simple e-commerce shops with only a few SKUs, to shops with hundreds of SKUs and a separate wholesale platform with variable shipping options and tiered based pricing discounts, law firms, insurance brokers, restaurants, and even a summer camp. In addition to website design and development I also offer SEO/SEM services, website optimization, ongoing maintenance and support, website hosting, and Google Adwords management. My work has been featured in several notable publications, including High Times, DOPE Magazine, Culture, MG, MJ Venture & Oregon Business Magazine and have had the honor of being included in MJ Venture's list of the Top 40 Under 40 rising stars in the Cannabis Industry.Technical Support
Search Engine OptimizationCSS 3jQueryMagentoPHPWordPressHTML5JavaScript - $25 hourly
- 4.0/5
- (1 job)
Having cultivated an excellent record of success throughout my career—most recently producing significant results for Pima LLC as a Business Development Representative —I have been acknowledged as a goal-focused expert always ready to go above- and-beyond to achieve corporate objectives. Additionally, my talents in channel/pipeline management, sales strategies, and customer success will allow me to immediately excel within any organization.Technical Support
Email CommunicationSystem ConfigurationCustomer SupportHTMLHardware TroubleshootingCommunication EtiquetteEmail Support - $25 hourly
- 0.0/5
- (2 jobs)
I'm an executive assistant with a background in science and math. Native French speaker available for translation. Tutoring in all subjects. Editing and proofreading, data entry.Technical Support
CookingCustomer ServiceBiologyEditing & ProofreadingBookkeepingTutoringMathematicsHIPAASpreadsheet SoftwareStatisticsSocial Media WebsiteFrenchComputer SkillsTranslation - $75 hourly
- 0.0/5
- (1 job)
Do you need to attract more clients to your business? A significant number of new clients will discover you by consuming content on your website. In fact, they will want to know if yours is the kind of business they are looking for. Creating great content can be tough. Nearly half of potential customers for any business view several pieces of content before they make their decision. That's why I'm here: to create exceptional content for your site. Content that attracts, informs, and convinces your audience that you have the solutions they are seeking. Here is the highly-successful process I use: 1. We meet on the phone or video call to understand your business needs 2. I discover your voice/tone and the purpose for your content 3. We decide on key words or phrases to use for an article, ebook, or other content piece 4. I research and write to deliver a quality draft to you 5. You review the draft, and I edit as needed for final approval Please message me so we can schedule a meeting to go over your project.Technical Support
LinkedInSEO WritingWordPressTechnical WritingBlog WritingWhite PaperContent WritingArticle WritingEbookBlog Content - $30 hourly
- 0.0/5
- (0 jobs)
I’m a developer with experience in building websites for small and medium sized businesses and professional digital content creator. I’ll fully project manage from start to finish.Technical Support
System MonitoringSQLMicrosoft WordAutoCAD Civil 3DMicrosoft ProjectIllustrationMicrosoft ExcelAnimeAdobe InDesignCMS DevelopmentAdobe Photoshop - $5 hourly
- 0.0/5
- (0 jobs)
Technical Support
Virtual AssistanceProofreadingEnglish TutoringReceptionist SkillsData EntryPhone CommunicationCustomer Service - $22 hourly
- 0.0/5
- (0 jobs)
Hola! I am a results-driven professional with expertise in Customer Support, Customer Insights, and Data Analytics. 🌟 I bring a unique blend of technical skills, data-driven insights, and customer-first thinking to every project. With a strong background in problem-solving, process improvement, and data visualization, I thrive in roles that demand precision, adaptability, and collaboration. 🔑 KEY HIGHLIGHTS: ✨ Customer Support Excellence: Successfully resolved 150+ weekly escalations at Mercari, reducing ticket resolution time by 50% and driving a $3K monthly decrease in canceled transactions through cross-functional collaboration and customer insights. 📊 Data Analytics Expertise: Completed e-commerce data analysis projects, including customer churn analysis and market basket evaluation, using tools like SQL, Python, and Tableau to deliver actionable recommendations that optimize retention and profitability. 📝 Data Entry & Quality Control: As an AI Data Training Specialist, ensured data accuracy and enhanced datasets through annotation, tagging, and meticulous quality checks. 🛠️ TOOLS & SKILLS: 💬 Customer Support: Zendesk CRM, Troubleshooting, Customer Feedback Analysis 🤝 Collaboration & Project Management: Jira, Slack, Cross-Functional Collaboration, Process Improvement 📊 Technical Expertise: SQL, Python, Tableau, Data Cleaning, Reporting, Data Visualization 🖥️ Productivity Tools: Microsoft Office, Google Suite 🤝 WHY CHOOSE ME? I am passionate about delivering results that enhance customer satisfaction, streamline workflows, and provide data-driven solutions. My proactive mindset, detail-oriented approach, and ability to translate complex insights into actionable outcomes make me a valuable partner for your projects. Let’s collaborate to achieve your goals—whether it’s delivering outstanding customer experiences, unlocking valuable insights from your data, or handling critical data entry tasks with accuracy and speed. 🚀Technical Support
Project ManagementDocumentationData AnalysisPythonSQLTableauLookerJiraZendeskMicrosoft OfficeCustomer Service - $20 hourly
- 5.0/5
- (1 job)
I am a Software/Hardware/Mobile Device Support professional who is solution oriented and good with people. If your cellphone is giving you trouble, you can't get your Bluetooth headset working with your new computer or need help with getting your system set up right, I can help.Technical Support
Problem SolvingMobile DeviceDesktop & Laptop SupportPhone CommunicationCustomer ServiceTech & IT Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.