Hire the best Technical Support Specialists in Bacolod City, PH
Check out Technical Support Specialists in Bacolod City, PH with the skills you need for your next job.
- $7 hourly
- 5.0/5
- (2 jobs)
A highly skilled Freelance Virtual Assistant specializing in customer service, I bring exceptional communication and organizational skills to help businesses streamline their operations and enhance customer satisfaction. With a proven track record of efficiently managing tasks, improving customer interactions, and utilizing advanced CRM platforms, I am committed to delivering excellent support and administrative services.
Technical Support
Google ReviewLinkedInInstagramFacebookFreshdeskShopifyOnline Chat SupportVirtual AssistanceSchedulingCalendar ManagementEmail ManagementData EntryCustomer ServiceEmail Support - $10 hourly
- 4.9/5
- (6 jobs)
7 Years in Customer Service 3 Years General Virtual Assistant 1 Year Project Manager for Social Media Management and Boost Other Skills that I am experienced are the following: Virtual Assistant for an Australian Client- Fitness Group Dispatch/ Scheduler Social Media Manager Sales Telecaller/Closer Appointment Setter Cold Caller Chat Support Technical Chat Support Also have a credit repair experience Canva and Photoshop Excel and Microsoft Instagram Organic Growth Expert I am a very dedicated worker and also aims to be on top. You can expect me to offer my utmost best in every tasks and make sure that I am productive everyday.
Technical Support
Following ProceduresSalesAdministrative SupportKPI Metric DevelopmentEditorial CalendarMicrosoft Excel PowerPivotAmazon FBACustomer ServiceInventory ManagementSales DevelopmentAccount ManagementMicrosoft WordCold CallingSales & Marketing - $8 hourly
- 5.0/5
- (3 jobs)
I give my best in everything do and make sure I could finish on time. I have positive attitude at work when things may not turn out as expected I am able to keep calm and focus on resolution. I can also listen and have a good communication skills, open to learn new things that can improve my self.
Technical Support
Computer SkillsMicrosoft ExcelAppointment SchedulingChatbot IntegrationCold CallingCustomer SupportSpreadsheet SkillsEmail Support - $6 hourly
- 4.9/5
- (12 jobs)
Excellent customer service is one of the top skills I can offer. I have received awards and certificates from Convergys Bacolod. I believe knowing people's needs and how to make them feel happy and satisfied is my talent. "Very helpful and Kind" – Karen "Very helpful with what I needed and was very nice" – Luna "She listened and provided information" - Janet "Sheila was very kind, helpful, and right to the point!" – Jennifer "Urgent response, yet patient for response and appeared very sympathetic to my issue." - Gabrielle
Technical Support
Online ResearchWeb DesignPresentation DesignProduct KnowledgeVideo EditingData ManagementPhoto EditingCustomer ServiceTypingSocial Media Management - $8 hourly
- 5.0/5
- (3 jobs)
Hello! 👋 I’m a Virtual Assistant with over 3 ½ years of experience, specializing in administrative support, recruitment, and executive assistance. I’ve worked with various companies such as a home care agency, consulting firm, and an ecommerce for food business.I thrive in the flexibility that freelancing offers, allowing me to continually develop my skills and embrace new challenges. I’m always eager to grow professionally and open to exciting opportunities for further development. 💼 Skills I Bring to the Table: 🔸 Executive Assistance 🔸 HR Support 🔸 Customer Service & Technical Support 🔸 Inbound/Outbound Call Handling 🔸 Bullhorn Management 🔸 End-to-End Recruitment 🔸 Basic Knowledge of Shopify 🔸 Chat & Email Support 🔸 Proficiency in Microsoft Apps & Google Suites 🔸 Document Organization & Data Entry 🔸 Online Research 🔸 Calendar Management 🔸 52 WPM Typing Speed 🛠 Applications, Tools, & Platforms I’m Familiar With: 🔹 QuickBooks 🔹 Google Sheets, Docs, Slides 🔹 Microsoft Excel, Word, Outlook 🔹 Shopify 🔹 Monday.com 🔹 Loxo 🔹 Linkedin Recruiter 🔹 Bullhorn 🔹 Workstream 🔹 Hireology 🔹 Zoominfo, Lusha, Apollo 🔹 Ringcentral 🔹 Avaya 🔹 Adobe Photoshop, Canva, CAD, SketchUp 🔹 Social Media Management (Facebook, Instagram, Pinterest, LinkedIn, Twitter, Snapchat) If you’re looking for someone with versatile skills and a passion for supporting your business needs, I’m just a message away! 🚀 Let’s connect and get started! 😊
Technical Support
Customer SupportCustomer ServiceMicrosoft ExcelSchedulingOnline Chat SupportData EntryAdministrative SupportBPO Call CenterRecruitingCandidate Interviewing - $7 hourly
- 5.0/5
- (5 jobs)
Hi! I use to take phone calls for companies for more than a decade. Whether it is sales, billing, retentions or even technical support, I have gone through all of that. I also use to work with 2 people at the same time on chat helping them out at the same time. Through this I have established my soft skill and multi-tasking skill. I also use to work as a teacher of English as a secondary language to Asian students which allowed me to understand the English language far better than before. Recently, I worked as a cold caller for real estate. All this means is that I have the experience. The most important thing is, at my age now, I am more disciplined and consistent with always finding a way to improve my current skills and acquiring some more. I can always turn the switch to reset my priorities especially when my job needs it.
Technical Support
Lead GenerationFacebook MarketplaceReal Estate Cold CallingData EntrySales LeadsOrder EntryCustomer RetentionHardware TroubleshootingSales PromotionPayment ProcessingOnline Chat SupportProduct OnboardingPhone SupportEmail Support - $15 hourly
- 4.6/5
- (30 jobs)
TOP RATED FREELANCER ON UPWORK My aim is to provide excellent quality of work to each and every client. I take assigned jobs seriously and provide services that meet or exceed goals set. I am a highly motivated employee with a passion for learning and improving my skills. I perform and deliver. I would like to obtain a challenging opportunity that will enable me to utilize my skills and knowledge and exceed clients' expectations and to consistently deliver cost-effectively, high-quality output in a timely manner. I have an extensive experience as a Technical Support Representative and Customer Service for almost 8 years. I am a freelancer since 2012 and handle different accounts/campaigns such as: * CUSTOMER SERVICE - PHONE, CHAT, EMAIL * ONLINE BOOKING/ ONLINE BUSINESSES * MEDICAL * CONSTRUCTION FIRM * APPOINTMENT SETTING/ COLD CALLING * HEALTH INSURANCES * ISA REAL ESTATE * ZENDESK * EMAIL MARKETING
Technical Support
Administrative SupportCustomer ServiceLead GenerationOutbound SalesTelemarketingData EntryTravel & Hospitality - $7 hourly
- 4.9/5
- (18 jobs)
1. I offer the best customer service like handling difficult customers, solving technical issues, also managing a team, answering email inquiries and other customer support services. 2. I had more than 8 years of experience in customer service both in a call center and homebased. 3. I had worked with specific platforms Trello, Slack, Shopify, Olark, Sugar CRM, Maps, Zoho, wordpress, click2mail, and Podio. 4. I am proficient in writing and oral English. 5. I had used Ringcentral, Whatsapp, Mojo and Skype for inbound and outbound calls. 6. I had knowledge in sales, customer and technical support because I have been professionally trained in a call center. For the past 11 years of experience in of customer, technical and sales support to call centers and also home-based, I may say that I am becoming an expert to these field. My main competencies is to handle good customer support and make good sales, give assistance to technical issues to the customer and give empathy and connection to my customers. Recently, I had worked with a Sales Campaign for almost 2 years.I was able to close sales prospects for the given goal each month. I also did tech support on the said project.
Technical Support
Customer SupportSalesMicrosoft ExcelLead GenerationCommunicationsData EntryAdministrative SupportEmail CommunicationSearch Engine OptimizationEmail SupportOnline Chat Support - $8 hourly
- 4.9/5
- (8 jobs)
I have the necessary skills and almost a decade BPO experience as Customer Support and 7 years as Quality Assurance Specialist. I am organized, resourceful, detail oriented, works with less supervision and a fast learner. I am excited to be part of the team wherein I may be able to maximize my experience and share best practices in achieving the company’s goal.
Technical Support
Microsoft OutlookGoogle CalendarMicrosoft OfficeZendeskZoho CRMQuality AssuranceCustomer Service - $6 hourly
- 4.9/5
- (6 jobs)
My expertise: ✔ Amazon Account Manager ✔ Sales ✔Team Management ✔ Email and Chat ✔ Outstanding Customer Service and Technical Support ✔ Appointment Setting | Cold Calling ✔ Data entry, analysis, and trends Software and Tools ✔Zendesk ✔CRM ✔Salesforce ✔Amazon Work Station ✔Flock ✔Whatsapp ✔Hubstaff ✔Amazon I am a: ✔Problem-solver ✔Critical-thinker ✔Go-getter Team player I value: ✔Integrity ✔Time ✔Good communication ✔Professionalism As a skilled sales development professional, I have a proven track record of driving revenue growth and exceeding sales targets. In addition to my sales expertise, I also possess strong business development skills, having successfully identified and pursued new market opportunities to expand business reach. With my experience as a virtual assistant, I am highly organized and able to manage multiple tasks efficiently, while ensuring that clients receive top-notch service. I excel at building strong relationships with clients and understanding their needs, and I am committed to delivering exceptional customer service at all times. I am skilled in managing tasks, scheduling appointments, and maintaining databases. My experience in Client Services has equipped me with the ability to handle customer inquiries, resolve issues, and develop strong relationships with clients. I am a proactive problem solver with excellent communication skills, and I am always looking for ways to improve processes and deliver results. Overall, my combination of sales development, business development, virtual assistant, and client services skills make me a valuable asset to any team.
Technical Support
Social Media MarketingVirtual AssistancePhone CommunicationData EntryCustomer ServiceCustomer SupportTroubleshootingPhone SupportEmail SupportOnline Chat Support - $12 hourly
- 5.0/5
- (30 jobs)
If you're looking for someone to take the loads of communicating with your LEADs and spend more time dealing with important matters. Then I can help you in doing so. I am a detail-oriented professional with more than eight years of dedicated experience as a customer service representative, coupled with six years of successfully serving as a virtual assistant for diverse clients. My skills encompass a range of tasks, including lead generation, appointment setting, cold calling, and various administrative responsibilities. Let me do the action and be delighted with the great results.
Technical Support
Email CommunicationCustomer ServiceAdobe PhotoshopSchedulingOutbound SalesVideo EditingCold CallingMicrosoft ExcelSalesWordPress e-CommerceTelemarketing - $14 hourly
- 5.0/5
- (18 jobs)
I have 5 years of experience in the customer service field. I have met the objectives and satisfaction for both the clients and the company I have worked with. I am flexible, and I can think outside the box to provide assistance to the clients by going the extra mile. I am also a quick learner, have good customer communication skills, creative and well disciplined.
Technical Support
Customer ServiceEmail SupportPhone SupportOnline Chat SupportCustomer Support - $15 hourly
- 5.0/5
- (24 jobs)
With over 18 years of experience in customer service, my philosophy revolves around three core principles: trust, consistent growth, and long-term success for the company. Since 2006, I have excelled in delivering top-notch customer service across various channels, including phone, chat, and email, for businesses of all sizes in the United States. I have successfully managed accounts for prominent companies such as Upwork, DirecTV, Comcast, Amazon.com, Fertibela, and Thumbtack. My expertise includes technical troubleshooting, billing inquiries, sales, and appointment setting. Additionally, I have a proven track record in leading teams and training new hires. My technical skills encompass working with ACSR, Zendesk Ticketing System, Zopim, Salesforce, Bitrix24, Slack, Skype, Google Drive, and Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Skills and Competencies: - Exceptional customer service across phone, chat, and email - Technical troubleshooting and billing inquiries - Sales and appointment setting - Team leadership and training new hires - Proficient in ACSR, Zendesk, Zopim, Salesforce, Bitrix24, Slack, Skype - Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Drive My extensive experience and commitment to excellence make me a valuable asset to any customer service team.
Technical Support
Customer ServiceCustomer SupportPhone SupportEmail SupportOnline Chat SupportMicrosoft WordZopimZendesk - $7 hourly
- 5.0/5
- (17 jobs)
Experienced Professional with Versatile Skills Hi there! I'm a skilled professional proficient in web design, WooCommerce development, bookkeeping, and data entry. With expertise in creating visually appealing websites using Divi themes and Elementor, optimizing eCommerce platforms like Shoptimizer, and ensuring precise financial records, I deliver quality work on time, every time. Let's collaborate to bring your projects to life!
Technical Support
KlaviyoCanvaCustomer ServiceHTMLCSSWordPressElementorDiviWeb DesignIntuit QuickBooksBookkeepingWooCommerceData EntryMicrosoft Excel - $10 hourly
- 5.0/5
- (8 jobs)
Dedicated Content Moderator and Technical Support Specialist with extensive experience in customer support, online community moderation, and troubleshooting technical issues. Proficient in various digital tools, social media management, and problem resolution, ensuring compliance with guidelines while delivering excellent customer service. Seeking to leverage my skills in a dynamic environment that values accuracy, efficiency, and professionalism.
Technical Support
Customer ServiceContent ModerationPSD to HTMLGeneral TranscriptionComputer SkillsMicrosoft Commerce ServerComputer MaintenanceHardware TroubleshootingAdministrative Support - $8 hourly
- 5.0/5
- (14 jobs)
I have two years of customer service experience, where I managed phone calls for a cable company, assisting customers with diverse inquiries and issues. Subsequently, I transitioned to a financial company, dedicating nearly three years to fielding calls from cardholders disputing transactions on their accounts. In this role, I gathered essential supporting information to aid in fund recovery from the merchants. Afterward, I joined the back office team, engaging in the thorough review of cardholder disputes, making decisions on their validity, assessing recovery rights from merchants, and providing end-to-end support in dispute resolution. Additionally, I have accrued two years of experience as a chargeback specialist on the merchant side. In this capacity, I collected evidence and conducted root cause analysis to understand why disputes were filed, enabling the creation of compelling rebuttal documents to successfully counter chargebacks. I am always interested in making long term professional relationships with my clients. I look forward to working with you in providing excellent customer service and anything else you may need help with.
Technical Support
StripeFraud DetectionPayPalBookkeepingFraud MitigationRisk AssessmentGoogle WorkspaceCustomer ServicePayment ProcessingOnline Chat SupportZendeskFreshdesk - $6 hourly
- 5.0/5
- (21 jobs)
Dedicated and results-driven professional with a proven track record in delivering exceptional technical support and customer service. With a strong background in troubleshooting and problem resolution, I excel in identifying and resolving technical issues while providing unparalleled customer satisfaction. My expertise lies in effectively communicating complex technical concepts in a user-friendly manner, ensuring clients have a clear understanding of solutions.
Technical Support
Email Marketing Platform SupportCustomer SupportLead GenerationCustomer ServiceData EntrySalesforceZendeskOnline Chat SupportEmail SupportVirtual Assistance - $6 hourly
- 5.0/5
- (4 jobs)
I have 6 years of experience as a Customer Service Representative. I also finished a training course as a General Virtual Assistant. My skills include: - Customer Service - Technical support - Sales Support - Administrative task and Email Management - Lead Generation and Web Scrapping - Social Media Management - Project Management - Google Data Studio Reporting
Technical Support
Cold CallingData ScrapingProject ManagementData EntryLead GenerationEmail MarketingSalesCustomer ServiceSocial Media Management - $10 hourly
- 0.0/5
- (2 jobs)
• Possess excellent interpersonal communication skills • Hardworking, diligent and can work under pressure • Highly trainable and flexible • Have skills with using computers and Microsoft applications
Technical Support
TypingAppointment SchedulingFreelance MarketingWritingBPO Call CenterCustomer Support - $8 hourly
- 0.0/5
- (4 jobs)
Greetings! I am pleased to introduce myself as a seasoned Customer Support professional with seven years of experience. My career began as a restaurant staff, followed by a tenure as a call center agent, which helped me sharpen my skills and eventually transition into a Virtual Assistant role. Throughout my career, I have had the privilege of working with reputable companies such as eBay, Mediacom, and Sprint, where I have provided exceptional support to customers in various capacities, including phone customer service, sales, and technical support. My expertise extends to email and social media support, remote assistance, and decision-making on a case-by-case basis. In addition, I have experience working as a back-office team member for a bank holding company, where I was responsible for resolving card disputes. As a Virtual Assistant, I have gained experience in data entry, application processing, lease renewals, call and email management, job request follow-ups, and more. I am highly proficient in working under pressure during peak hours, managing customer queues, and multitasking while maintaining a professional demeanor. My commitment to providing 100% dedication and high-quality support is a guarantee that I take pride in. I am comfortable working independently or as part of a team and believe that my loyalty, honest performance, and strong process improvement orientation will be valuable to any organization. Open communication is essential in any business relationship, and I have excellent communication skills that enable me to engage effectively with clients and colleagues. Thank you for considering my application. If you have any business opportunities that align with my skills and experience, please do not hesitate to connect with me. Best regards, Jerah
Technical Support
NotionGorgiasSlackShopifyCustomer SatisfactionCustomer EngagementeBay ListingCustomer ServiceLead GenerationeBayEmail CommunicationGoogle DocsData EntryMicrosoft Excel - $8 hourly
- 4.8/5
- (24 jobs)
Over the last 10 years working in various outsourcing companies. I've developed all kinds of skills, I've earned all of them through hard work and dedication. I'm a highly competitive person that could do the job efficiently and effectively. I also have some experience in the following areas: Data Encoding and Testing, Remote assistance, Chat support. Technical Support assistance, order entry, etc ...
Technical Support
Email SupportLead GenerationSearch Engine OptimizationSearch Engine MarketingOnline Chat SupportData EntryCustomer SupportDesktop SupportAudio Editing - $8 hourly
- 4.2/5
- (4 jobs)
I am a passionate and hard working freelancer. I have worked in the BPO industry for almost 8 years. I have worked in different areas like technical support for internet customers and customer service representative for billing and repair of cable TV and phone customers. I have excellent attention to detail and I can understand and follow instructions very well. I have always made quality my top priority while also balancing a large quantity of work. I am experienced with MS Word MS Excel and Google documents but always open to learning new tools if there are different ones you prefer to work with. I'm able to take on new work immediately and look forward to hearing from you. I have at least 2 years’ experience handling different types of mortgage loans. My tasks were collecting documents once a loan file has been given their initial approvals. I email both the borrowers and real estate agents on what are the conditions that were issued and what documents needed to clear the loan. I would also get in touch with insurance agents if a homeowner’s insurance is needed and title companies for their title documents. Once a loan has been given their clear to close, I would also try to get in touch with the closing agent if balancing is required to close the loan. I hope I would be a great addition to your team.
Technical Support
Administrative SupportCustomer SupportTelemedicineData Entry - $5 hourly
- 0.0/5
- (3 jobs)
I am a passionate, reliable, and hardworking individual with more than 6 years of experience in various call center companies and 8 years working as a Data Entry Specialist, providing professional, efficient, and high-quality service. I am skilled in providing technical support for a customer needing help with their internet connection, modem/router, and other devices that require configuration. I have excellent Verbal Communication Skills with a neutral English accent and I am skilled in communicating with clients over the phone and Email. Looking forward to working with you and providing excellent customer service.
Technical Support
Social Customer ServiceLead GenerationSocial Media MarketingOnline ResearchData EntryTypingAccuracy Verification - $10 hourly
- 5.0/5
- (2 jobs)
4 years of experience in the BPO industry handling calls, emails and live chats as retention, billing, cable technical support, internet support, and phone service support. I'm a fast learner, a team player, eager to learn new things and someone who can easily cope with failure, and thrives in a fluctuating environment. Familiar with significant customer service software, conflict concerns and can maintain a very positive attitude under stress. List of services I can offer: * Phone Support * Email Support * Chat Support * Data Entry Tools/eCommerce Software I'm familiar with: * Shopping Cart Elite * Fonality * Tawk.to * Blogger * Amazon * Shopify * Recharge App * Wallmart Seller Center * Stripe * Freshcaller * Freshdesk * Tidio * Outlook * Shipstation.com * Google Drive (Docs, Spreadsheets, etc.,) * ACSR (Comcast & Time Warner Cable CSR Tool) * Vision (Comcast CSR Tool) * Einstein (Comcast CSR Tool)
Technical Support
Order ProcessingOnline Chat SupportEmail SupportOrder TrackingCustomer ServiceCustomer SupportEcommerce WebsiteMultitaskingManage Ecommerce SiteCustomer SatisfactionData Entry - $7 hourly
- 5.0/5
- (5 jobs)
Hire me! I've been working in a BPO company for over 10 years. 5 years as a technical support representative of a large telecommunications company and 5 years as a telephone banker. I pride myself on my customer service skills and my ability to resolve multiple issues. With my years in a call center, I have learned to effectively understand and provide quick efficient support to clients. I have also developed good interpersonal skills, poise and patience in dealing with clients. I have excellent command of the English language, both written and oral as this has been my medium in communicating results. And I am a results- driven person and the best way to accomplish and get things done is to focus and manage my time in a given day.
Technical Support
Legal AssistanceCustomer SupportData EntryEmail CommunicationOnline HelpCustomer Service - $7 hourly
- 4.9/5
- (5 jobs)
With nearly a decade of experience under my belt, I bring reliability, integrity, and honesty to every task. I specialize in e-commerce support, customer service, dropshipping, retention, and technical support, among other areas. I’m dedicated to providing exceptional service and am always ready to work beyond the standard hours to ensure that customer satisfaction is consistently achieved. Let's chat! Cheers!!
Technical Support
Business ServicesZendeskOnline Chat SupportOnline Sales ManagementTroubleshootingOrder FulfillmentIncident ManagementEmail Communication - $20 hourly
- 5.0/5
- (24 jobs)
Unlocking Seamless Supply Chains: Over a decade of expertise in supply chain, logistics, and procurement across healthcare, electrical and electronic, mechanical, aviation, and railway industries. What I Bring to the Table: - Identifying product manufacturers/OEMs - Direct engagement with manufacturers - Technical specifications discussions - Proficient in price negotiation - Contract formation expertise - Tarrifs/HS Code classification proficiency - Incoterms familiarity - Expertise in custom documentation - Efficient import/export arrangements - Managing shipping certificates - Adept in logistics monitoring and management Note: With a trader's background, consistently delivering an average of $2M in product value quarterly from the USA, Europe, China, and the UK to the Middle East. Well-versed in the entire trade process, from sourcing and logistics to end-user delivery. Questions? Let's discuss!
Technical Support
Graphic DesignProduct SourcingWordPressProcurementPurchasing ManagementE-Sourcing SoftwareBusiness DevelopmentVideo EditingWebsiteTechnical DocumentationProduct ManagementEmail CommunicationTechnical ReviewMarket ResearchLead GenerationSupply Chain & Logistics Want to browse more freelancers?
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