Hire the best Technical Support Specialists in Bacolod City, PH

Check out Technical Support Specialists in Bacolod City, PH with the skills you need for your next job.
Clients rate Technical Support specialists
Rating is 4.6 out of 5.
4.6/5
based on 914 client reviews
  • $7 hourly
    Hire me! I've been working in a BPO company for over 10 years. 5 years as a technical support representative of a large telecommunications company and 5 years as a telephone banker. I pride myself on my customer service skills and my ability to resolve multiple issues. With my years in a call center, I have learned to effectively understand and provide quick efficient support to clients. I have also developed good interpersonal skills, poise and patience in dealing with clients. I have excellent command of the English language, both written and oral as this has been my medium in communicating results. And I am a results- driven person and the best way to accomplish and get things done is to focus and manage my time in a given day.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Email Etiquette
    Customer Support
    Data Entry
    Email Communication
    Online Help
    Customer Service
  • $10 hourly
    Shopify Customer Support Specialist with a focus on delivering outstanding assistance to eCommerce users. Proficient in addressing customer queries, resolving issues, and ensuring a smooth shopping experience. Skilled in navigating Shopify's platform to provide guidance on various features, order management, tracking order, supplier transactions and technical aspects. Committed to maintaining high-quality service standards, fostering positive customer interactions, and contributing to overall customer satisfaction. Diligent, empathetic, and dedicated to ensuring clients have a seamless and positive experience with their Shopify stores.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Business Services
    Zendesk
    Online Chat Support
    Online Sales Management
    Troubleshooting
    Order Fulfillment
    Incident Management
    Email Communication
  • $7 hourly
    Hi, my name is Carla, a reliable and experienced customer service representative from the Philippines. I have more than seven years of experience in customer service for huge companies in the US. Assisting customers is my game. I've mastered the art of appeasing customers no matter how complicated the issue is. Having me on your business will give you more time to focus on how to improve your sales. I'm reliable and can work with less supervision. Services I can offer: Inbound Customer Service ✔Outbound Caller ✔Email Support ✔Live Chat support ✔Appointment Setter ✔Cold Caller ✔Lead Generation ✔Data Entry My main goal is to help business owners at the same time learning along the way.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Online Chat Support
    Email Support
    Data Mining
    Data Labeling
    Cold Calling
    Administrative Support
    Customer Support
    Customer Service
    Customer Experience
    Lead Generation
    Market Research
    Data Entry
  • $6 hourly
    Excellent customer service is one of the top skills I can offer. I have received awards and certificates from Convergys Bacolod. I believe knowing people's needs and how to make them feel happy and satisfied is my talent. "Very helpful and Kind" – Karen "Very helpful with what I needed and was very nice" – Luna "She listened and provided information" - Janet "Sheila was very kind, helpful, and right to the point!" – Jennifer "Urgent response, yet patient for response and appeared very sympathetic to my issue." - Gabrielle
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Online Research
    Web Design
    Presentation Design
    Product Knowledge
    Video Editing
    Data Management
    Photo Editing
    Customer Service
    Typing
    Social Media Management
  • $20 hourly
    Energetic Customer Service Specialist with 7+ years of experience resolving complex customer inquiries. Reliable customer service officer with extensive experience assisting in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Works great in both team settings and solo settings. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers. I am a fast learner and very versatile. Thus, I can provide a service to almost any area of customer support.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Email Communication
    Communication Etiquette
    Data Entry
    Microsoft Office
    Customer Retention
    Product Knowledge
    Customer Support
    Phone Support
    Online Chat Support
    Order Tracking
    Email Support
  • $13 hourly
    Thanks for checking my profile! My name is Grace, I have over 6 years of customer service experience. I have decided to work as a freelancer since 2020 after I moved to Europe from the Philippines. I am a lead generation specialist and I have completed a few different projects. I worked as a telesales in a home and auto insurance, I was an inside sales agent for a real estate company, a sales representative for a jewelry company, appointment setter for a mortgage insurace, travel agency, and roofing company all US based. As of the moment, I want to focus my career in the real estate world. I enjoyed every bit of it. I have worked for a few investors both (wholesale and fix and flip) I have idea about creative financing both seller financing and lease purchase agreements. I am hard-working I would say and I am always up for a challenge. Best regards, Grace
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Data Entry
    Cold Calling
    Outbound Sales
    Customer Support
    Lead Generation
    Customer Service
    Real Estate Investment Assistance
    Telemarketing
    Sales
    Microsoft Excel
    Real Estate
    Business with 1-9 Employees
  • $7 hourly
    1. I offer the best customer service like handling difficult customers, solving technical issues, also managing a team, answering email inquiries and other customer support services. 2. I had more than 8 years of experience in customer service both in a call center and homebased. 3. I had worked with specific platforms Trello, Slack, Shopify, Olark, Sugar CRM, Maps, Zoho, wordpress, click2mail, and Podio. 4. I am proficient in writing and oral English. 5. I had used Ringcentral, Whatsapp, Mojo and Skype for inbound and outbound calls. 6. I had knowledge in sales, customer and technical support because I have been professionally trained in a call center. For the past 11 years of experience in of customer, technical and sales support to call centers and also home-based, I may say that I am becoming an expert to these field. My main competencies is to handle good customer support and make good sales, give assistance to technical issues to the customer and give empathy and connection to my customers. Recently, I had worked with a Sales Campaign for almost 2 years.I was able to close sales prospects for the given goal each month. I also did tech support on the said project.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Support
    Sales
    Microsoft Excel
    Lead Generation
    Communications
    Data Entry
    Administrative Support
    Email Communication
    Search Engine Optimization
    Email Support
    Online Chat Support
  • $8 hourly
    My expertise: ✔ Amazon Account Manager ✔ Sales ✔Team Management ✔ Email and Chat ✔ Outstanding Customer Service and Technical Support ✔ Appointment Setting | Cold Calling ✔ Data entry, analysis, and trends Software and Tools ✔Zendesk ✔CRM ✔Salesforce ✔Amazon Work Station ✔Flock ✔Whatsapp ✔Hubstaff ✔Amazon I am a: ✔Problem-solver ✔Critical-thinker ✔Go-getter Team player I value: ✔Integrity ✔Time ✔Good communication ✔Professionalism As a skilled sales development professional, I have a proven track record of driving revenue growth and exceeding sales targets. In addition to my sales expertise, I also possess strong business development skills, having successfully identified and pursued new market opportunities to expand business reach. With my experience as a virtual assistant, I am highly organized and able to manage multiple tasks efficiently, while ensuring that clients receive top-notch service. I excel at building strong relationships with clients and understanding their needs, and I am committed to delivering exceptional customer service at all times. I am skilled in managing tasks, scheduling appointments, and maintaining databases. My experience in Client Services has equipped me with the ability to handle customer inquiries, resolve issues, and develop strong relationships with clients. I am a proactive problem solver with excellent communication skills, and I am always looking for ways to improve processes and deliver results. Overall, my combination of sales development, business development, virtual assistant, and client services skills make me a valuable asset to any team.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Social Media Marketing
    Virtual Assistance
    Phone Communication
    Data Entry
    Customer Service
    Customer Support
    Troubleshooting
    Phone Support
    Email Support
    Online Chat Support
  • $14 hourly
    I have 5 years of experience in the customer service field. I have met the objectives and satisfaction for both the clients and the company I have worked with. I am flexible, and I can think outside the box to provide assistance to the clients by going the extra mile. I am also a quick learner, have good customer communication skills, creative and well disciplined.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Email Support
    Phone Support
    Online Chat Support
    Customer Support
  • $15 hourly
    Dedicated and results-driven professional with a proven track record in delivering exceptional technical support and customer service. With a strong background in troubleshooting and problem resolution, I excel in identifying and resolving technical issues while providing unparalleled customer satisfaction. My expertise lies in effectively communicating complex technical concepts in a user-friendly manner, ensuring clients have a clear understanding of solutions.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Salesforce
    Zendesk
    Ticketing System
    Email Support
    Customer Service
    Online Chat Support
    Administrative Support
    Order Tracking
    Answered Ticket
    Customer Support
    Email Communication
  • $4 hourly
    I am a very passionate person who always want to give more than what's needed and expected in order to achieve excellent results. I've always been a goal-oriented person who keeps myself up to date with the current trends and discoveries that could help me improve myself more. I've worked for companies that I learned a lot from especially when it comes to dealing with different kinds of people properly both from my customer service career and as an online teacher to different kinds students and clients which makes me a great team player. I am also very dependable and I can work with minimal to no supervision so you can expect only the best from me. Most importantly, I value love, integrity and respect. I believe these skills and qualities have equipped me in order to be a great addition to your company. Thank you very much and I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Lead Generation
    Sales
    Administrative Support
    Data Mining
    Google Sheets
    Canva
    Social Media Management
    Report Writing
    Email Communication
    Data Entry
    Google Docs
    Microsoft Word
    Microsoft Excel
  • $15 hourly
    Apps and Tools: ★Netsuite ★Go High Level ★Asana ★Ontraport ★Canva ★Google Suite ★Adobe Photoshop ★Adobe Illustrator ★MS Office Experiences in: ⚡Sales ⚡Customer Service ⚡Lead Generation ⚡Technical Support ⚡Appointment Setting ⚡Recruitment Specialist ⚡Insurance Fronter ⚡Social Media Management ⚡Business to Business Sales ⚡Dental VA ⚡investment Qualifier ⚡Sales Assistant
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Social Media Management Analytics
    Social Media Management Tracking
    Cold Calling
    Online Chat Support
    Social Media Management
    Email Support
    User Technical Training
    Social Media Marketing
    Sales
    Telemarketing
    Customer Service
    Customer Support
    Email Communication
    Data Entry
  • $8 hourly
    I give my best in everything do and make sure i could finish on time. I have positive attitude at work when things may not turn out as expected I am able to keep calm and focus on resolution. I can also listen and have a good communication skills, open to learn new things that can improve my self.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Computer Skills
    Microsoft Excel
    Appointment Scheduling
    Chatbot Integration
    Cold Calling
    Customer Support
    Spreadsheet Skills
    Email Support
  • $8 hourly
    Greetings! I am pleased to introduce myself as a seasoned Customer Support professional with seven years of experience. My career began as a restaurant staff, followed by a tenure as a call center agent, which helped me sharpen my skills and eventually transition into a Virtual Assistant role. Throughout my career, I have had the privilege of working with reputable companies such as eBay, Mediacom, and Sprint, where I have provided exceptional support to customers in various capacities, including phone customer service, sales, and technical support. My expertise extends to email and social media support, remote assistance, and decision-making on a case-by-case basis. In addition, I have experience working as a back-office team member for a bank holding company, where I was responsible for resolving card disputes. As a Virtual Assistant, I have gained experience in data entry, application processing, lease renewals, call and email management, job request follow-ups, and more. I am highly proficient in working under pressure during peak hours, managing customer queues, and multitasking while maintaining a professional demeanor. My commitment to providing 100% dedication and high-quality support is a guarantee that I take pride in. I am comfortable working independently or as part of a team and believe that my loyalty, honest performance, and strong process improvement orientation will be valuable to any organization. Open communication is essential in any business relationship, and I have excellent communication skills that enable me to engage effectively with clients and colleagues. Thank you for considering my application. If you have any business opportunities that align with my skills and experience, please do not hesitate to connect with me. Best regards, Jerah
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Notion
    Gorgias
    Slack
    Shopify
    Customer Satisfaction
    Customer Engagement
    eBay Listing
    Customer Service
    Lead Generation
    eBay
    Email Communication
    Google Docs
    Data Entry
    Microsoft Excel
  • $10 hourly
    Industry Skills: • Social Media Data Analysis • Information Architech • Product/Service Research • Competitor Research • Brand Strategy • Social Media Campaigns • Proper Tactics & Execution • Community Managemet • Content Creation • Content Strategy • Social Web Optimization • Trend Awareness • Key Performance Indicators Analysis Additional Services (Our Team): • Business Development (From Idea to Launch) • Business Scaling via Multiple Online Channels • Brand Identity & Strategy • Product Design & Development • Data-driven Business Amplifiers Interests: • Social Media Trends • Social Media Streaming • Competitive Gaming • Cooking & Baking • Fashion & Makeup
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Shopify
    Customer Support
    Community Management
    Customer Service
    Community Engagement
    Email Support
    Social Media Management
  • $15 hourly
    I am a well-rounded person with 9 years of professional background focusing on Customer Service, Technical Support, and Inbound and Outbound Sales when I was still in the BPO industry. I am also a Communications and Product Trainer. An individual who can offer more and can be an asset to any company that I will be working with. I am also passionate, optimistic, and hardworking. Traits that an individual needs to possess to be successful in any given environment and workplace. As a freelancer, I am well versed as a Virtual assistant who would take care those you can't handle anymore. I can organize your files and data, data entry, managing CRMs and leads, and prepare and upload reports. I also am an experienced cold-caller and sales specialist who would nurture and take care of your sales process.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Training
    Oracle NetSuite
    Communications
    Sales Development
    Cold Calling
    Customer Service Training
    Quality Assurance
    Data Entry
    Customer Service
    Outbound Sales
    Salesforce CRM
    Sales
    Administrative Support
    HubSpot
    Telemarketing
  • $5 hourly
    I am a passionate, reliable, and hardworking individual with more than 6 years of experience in various call center companies and 8 years working as a Data Entry Specialist, providing professional, efficient, and high-quality service.   I am skilled in providing technical support for a customer needing help with their internet connection, modem/router, and other devices that require configuration. I have excellent Verbal Communication Skills with a neutral English accent and I am skilled in communicating with clients over the phone and Email. Looking forward to working with you and providing excellent customer service.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Social Customer Service
    Lead Generation
    Social Media Marketing
    Online Research
    Data Entry
    Typing
    Accuracy Verification
  • $10 hourly
    Expert in Customer Service Representative in Technical field such as DSL connection, email configuration, mobile phone, computer connections and set up. I've spent 4 years in BPO company, then transitioned to freelancing, worked as a Survey Caller, virtual assistant for an Insurance company, appointment setter, Installation of PVM & camera, real estate outbound caller and experience working in Podio and Xencall With all the experience I had I guarantee that I am flexible, adaptable and most of all able to work under pressure, Looking for a full time job.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Support
    Adobe Flash
    Email Support
  • $7 hourly
    I can work under pressure and willing to learn new things that the world can offer. I worked as a Technical Support Representative in one of the BPO companies for 2 years and 2 months supporting them on how to fix there internet connection and any device related issue. I have been working as a CSR as well for more than 5 years helping out my customer with their bill and phone services such us call, text, data and other changes they want to make on their account. Those years that I've been working with these companies hone my skills on how I can provide my best customer service to each and every customer I assisted. I gained a lot of knowledge and experienced and I am ready to take a new role where I can apply what I have learned.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Invoicing
    Data Entry
    Customer Support
    Email Support
  • $6 hourly
    I am a Customer Service Representative as well as Virtual Assistant that can handle sales, technical support, travel and I can teach English to students that having a hard time in speaking, learning and understanding English. I also handled politician/artist social media pages so that people will like him, I am promoting him and his activities to the netizens. I can work well under pressure and I can easily learn new things. Familiar and Expert in Click Funnels, Kajabi, Just call, CRM, Zoiper, Google Sheets.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    WordPress e-Commerce
    Sales
    English
  • $8 hourly
    I have worked in the BPO industry for years now and I've been in so many fields. I handled voice, chats, emails, back-office work, and even cold calling and lead generation type of job. Having these years of experience, I became an expert in my own skills specifically in handling clients over these platforms. I know how to manage time, engage different personalities in a conversation and most especially I know how to make money out of my skills. I am dedicated employee and willing to prove it when given an opportunity. You may go over my work experience for your references and looking forward to joining your team soon.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Quality Assurance
    Customer Service
    Microsoft Office
    Supervision
    Outbound Sales
    Cold Calling
    Staffing Needs
    Lead Generation Analysis
  • $6 hourly
    ⏲️💰 Cost-Effective & Tech-Savvy 👩‍💻 🗲 High Speed Internet & Equipment 🕣 🛡️Time Zone & Data Security High Level Work Experience: 👩🏻‍💻 Worked as an Implementations Consultant in an AU Software Company for more than 7 years 👩🏻‍💻 High-Level work experience for your peace of mind 👩🏻‍💻 Excellent focus and planning on tasks to make sure they are always done to a high standard 👩🏻‍💻 Loyal and trustworthy as I will take pride in representing your business when dealing with customers/clients.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Onboarding
    Software Integration
    Customer Service
    SaaS
    System Administration
    Project Management
    Email Communication
    Executive Support
    Cloud Management Software
    Online Chat Support
  • $10 hourly
    I have been working with BPO for almost 8 years now and I can say I have improved a lot with my communication skills and computer skills. I am passionate and hardworking. It will be my respobsibility to provide world class service to my client
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Real Estate Investment Assistance
    Cold Calling
    Customer Service
    Social Customer Service
  • $7 hourly
    Experiences: October 2020 – May 2021 Prime Elite Medical Outbound Telemarketing Sales Account • Dedicated in providing the best quality products to our patients. • Able to listen to elderlies needs a full service provider of Home Medical Equipment, Orthotics & Prosthetics, Diabetic Supplies and Ostomy Supplies, Incontinence and Urinary Care Items, Wound Care Supplies, Hospital Bed, Motorized Wheelchair, Bathroom Safety Equipment, Grab Bars and Hand Held Shower with Installation, Enteral Nutritional. May 2019– September 2020 IELTS Speaking Teacher• Online Teacher • AJMP ESL Program • Paid close attention to student’s concerns and addressed their queries and achieved an exceptional level of teaching • Mentored and tutored individuals’ students struggling to understand lecture objectives • Attended workshops on learning goals, classroom management, student motivation, and engaging learning activities. September 2017–May 2019 Metro PCS• Customer Care and Technical Service Representative • RMS Collection • Developed customer service improvement initiatives to decrease customer wait times. • Adhered to all company policies procedures and safety standards. • Utilized basic sales strategy to engage customers and presents solutions to suit individual needs. January 2017–August 2017 Mediacom• Technical and Sales Representative • Convergys Bacolod • Demonstrated dedication to continuously improving sales abilities and product knowledge. • Assisted customer promptly and politely, in person and via telephone. • Developed reputation as an efficient service provider with high levels of accuracy
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Online Transaction Processing
    ESL Teaching
    Customer Experience
    Transaction Data Entry
    General Transcription
    Data Entry
    Online Research
  • $9 hourly
    SKILLS/WORK-RELATED EXPERIENCE |CUSTOMER SERVICE|: *Zendesk - Answering customer concerns through email and phone and using (ZOPIM) Zendesk Chat. *Amazon Seller Central - Used for searching orders, processing refunds, editing order information, or used in contacting/emailing customers. Updating Store Inventory/SKUs. *eBay - Processing orders, returns, and refunds, tracking orders, managing seller rating and feedback, and main communication line for buyers through eBay email. *Google Gsuite - Responding/Following up on customer's replies via email. *Basecamp - Tools for communication and also used this to assign tasks and make sure no tasks are missed. *Slack - Used for communication and updates. *ReAmaze - Used for answering emails. *LiveAgent - Used for answering emails. *ReplyManager - Used for answering emails. *Gorgias - Used for answering customers' order-related emails, and creating macros and tabs. *Amazon Review - Responding to customer's feedback/reviews. |DATA ENTRY/ORDER FULFILLMENT|: *Google Spreadsheet - Creating/using spreadsheets for tracking purposes and also using Docs to make documents. *Microsoft Office - Creating/using spreadsheets for tracking purposes and also using Docs to make documents. *Shopify - Used to check order status, and refunds, create replacements, create discounts, update tracking information, add notes, edit shipping address and account information of customers, create sales reports, and modify item listings on our website. *Oberlo - Creating and editing items to be exported to the client's own website for sales, also processing orders through Oberlo. *Magento - Used to verify customer information, process refunds, validate orders, etc. *BigCommerce - Used to track orders and account information. Processing returns and refunds. *Shopify App(RMA) - Creating/Editing return labels. *ShipMonk - Processing orders, editing addresses, creating labels, and returns. *ShipStation - Processing orders, replacements, and creating labels/returns. *WordPress - Creating invoices for customers. *Dropbox - Storing data for clients. *Stamps - Creating Return Labels. *Microsoft dynamics/NAV - Creating and editing RMAs. *InfoPlus - Creating/checking orders, replacements, order details, and inventory. *Xero - Getting the necessary data to work and process orders. *Paypal - Used for processing refunds. *Authorize.net - Used for processing refunds. *DShopit - Used for processing Amazon Orders.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    eBay
    Customer Support
    Customer Service
    Virtual Assistance
    Vonage
    Scheduling
    Order Fulfillment
    Amazon Seller Central
    Google Spreadsheets API
    Dropshipping
    Data Entry
    Order Tracking
    Zendesk
    Microsoft Office
  • $8 hourly
    I am an experienced Cold Caller, Appointment Setter / Telemarketer, Team Leader, and Coach. Just like others, my goal is to be effective, productive, and earn. As I achieved those, I know that it is equivalent to helping my clients reach their goals too. And for us to reach that goal, I understand that I need to execute clients' directives accordingly, set and hit targets, and maintain accomplishments. I used to work in a BPO company as well for more than 7 years as a Technical Support and at times changed roles as a Customer Service Representative. My years of experience taught me to become effective in my career by finding resolutions to customers' concerns and complaints. I utilize my time in seeking appropriate solutions to every customer's concern whenever necessary. I'm very much excited about learning about new opportunities.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Real Estate Virtual Assistance
    Virtual Assistance
    Time Management
    Administrative Support
    Coaching Session
    Team Management
    Communication Skills
    Data Entry
    Customer Service
  • $8 hourly
    Self-motivated, energetic Virtual Lead Manager looking for a role where I can showcase my Virtual Assistance skills, communication skills and multitasking skills in order to maximize the client’s output and productivity.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Microsoft Office
    Quality Assurance
    Web Design
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