Hire the best Technical Support Specialists in Bacolod City

Check out Technical Support Specialists in Bacolod City with the skills you need for your next job.

Clients rate Technical Support specialists
Rating is 4.6 out of 5.
4.6/5
based on 914 client reviews
Charlie T.
$7/hr
  • Trophy Icon Technical Support
  • Data Entry
  • Order Fulfillment
  • Amazon Seller Central
  • Google Spreadsheets API
  • Microsoft Office
  • Dropshipping
  • Order Tracking
  • Scheduling
  • Vonage
  • Customer Service
  • Customer Support
  • Virtual Assistance
  • eBay
  • Zendesk

SKILLS/WORK RELATED EXPERIENCE |CUSTOMER SERVICE|: *Zendesk - Answering customer concerns through email and phone and using (ZOPIM) Zendesk Chat. *Amazon Seller Central - Used for searching orders, processing refunds, editing order information, or used in contacting/emailing customers. Updating Store Inventory/SKUs. *Google Gsuite - Responding/Following up on customer's replies via email. *Basecamp - Tools for communication and also used this to assign tasks and make sure no tasks are missed. *Slack - Used for communication and updates. *ReAmaze - Used for answering emails. *LiveAgent - Used for answering emails....

Carla D.
$6/hr
  • Trophy Icon Technical Support
  • Email Technical Support
  • Customer Experience
  • Customer Service
  • Customer Support
  • Online Chat Support
  • Email Support
  • Data Entry
  • Data Mining
  • Data Labeling
  • Virtual Assistant
  • Administrative Support
  • Lead Generation
  • Market Research
  • Cold Calling

Hi, my name is Carla, a reliable and experienced customer service representative from the Philippines. I have more than seven years of experience in customer service for huge companies in the US. Assisting customers is my game. I've mastered the art of appeasing customers no matter how complicated the issue is. Having me on your business will give you more time to focus on how to improve your sales. I'm reliable and can work with less supervision. Services I can offer: Inbound Customer Service ✔Outbound Caller ✔Email Support ✔Live Chat support ✔Appointment Setter ✔Cold Caller ✔Lead Generation ✔Data Entry My main goal is to help...

Merlie Grace O.
$10/hr
  • Trophy Icon Technical Support
  • Customer Support
  • Virtual Assistant
  • Customer Service
  • Sales
  • Lead Generation
  • Real Estate Investment Assistance
  • Cold Calling
  • Outbound Sales
  • Data Entry
  • Real Estate
  • Telemarketing
  • Microsoft Excel
  • Zoho CRM
  • HubSpot

Hi future client, Thank you for checking my profile. My name is Merlie Grace Osorio studied Business Administration major in Marketing Management. I've been working since I was in college. My first job was as a customer service representative for a Telco company in United State. While doing that job I was also a social media manager. I decided to pursue my career as a call center agent since I like talking to people and answering their concerns. I manage different kinds of campaigns like technical support for phone, cable, and internet. I was also a retail sales associate for retail companies in the United States, a telemarketer, and...

Cristine S.
$7/hr
  • Trophy Icon Technical Support
  • Data Entry
  • Customer Support
  • Virtual Assistant
  • Search Engine Optimization
  • Online Chat Support
  • Email Support
  • Administrative Support
  • Email Communication
  • Communications
  • Sales
  • Microsoft Excel
  • Lead Generation

1. I offer the best customer service like handling difficult customers, solving technical issues, also managing a team, answering email inquiries and other customer support services. 2. I had more than 8 years of experience in customer service both in a call center and homebased. 3. I had worked with specific platforms Trello, Slack, Shopify, Olark, Sugar CRM, Maps, Zoho, wordpress, click2mail, and Podio. 4. I am proficient in writing and oral English. 5. I had used Ringcentral, Whatsapp, Mojo and Skype for inbound and outbound calls. 6. I had knowledge in sales, customer and technical support because I have been professionally trained...

Arthur A.
$12/hr
  • Trophy Icon Technical Support
  • Virtual Assistant
  • Customer Service
  • Adobe Photoshop
  • Appointment Setting
  • Video Editing
  • Microsoft Excel
  • WordPress e-Commerce
  • WooCommerce
  • Cold Calling
  • Internet Research
  • Outbound Sales
  • Telemarketing

If you're looking for someone to take the loads of communicating with your LEADs and spend more time dealing with important matters. Then I can help you in doing so. I have been engaging homeowners and asking if they are selling their properties, asking for additional information about the house, handling objections from the homeowners, and the most crucial part would be setting up appointments. These are some of the experiences I can offer when it comes to being your Real Estate Virtual Assistant. You don't need to worry about admin works because I can also do all of that which is related to the line of business. Let me do the action and...

Anne Binnette P.
$15/hr
  • Trophy Icon Technical Support
  • Sourcing
  • Human Resource Management
  • Data Encoding
  • Recruiting
  • Marketing Strategy
  • Social Media Marketing
  • Event Planning
  • Sales Strategy
  • Real Estate
  • Technical Recruiter
  • Sales Leadership
  • LinkedIn Recruiting

Insomnia Boracay HR/Admin, Social Media/Marketing. • Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures; • Promoting equality and diversity as part of the culture of the organization; • Liaising with a wide range of people involved in policy areas such as staff performance and health and safety; • Advising on pay and other remuneration issues, including promotion and benefits; • Preparing payroll and releasing pay slips; • Handle Social Media accounts (Instagram,Facebook etc.) • Propose and Execute events (Valentine party, Labor...

Janine N.
$8/hr
  • Trophy Icon Technical Support
  • Fraud Analysis
  • Customer Service
  • Online Chat Support
  • Virtual Assistant
  • Bookkeeping
  • Email Handling
  • Stripe
  • PayPal
  • Zendesk
  • Freshdesk
  • Payment Processing
  • Google Suite
  • Fraud Mitigation
  • Risk Assessment

I’ve been working in a BPO industry for almost 9 years now. I love providing excellent customer service experience to make sure that we keep their business. I am skilled in communicating with clients over the phone. I have experienced with working as a technical, sales and billing support for a cable company and as a fraud, claims & disputes specialist for a bank located in U.S. I’m hard working and willing to be trained and learn more. CORE QUALIFICATIONS Customer Focus • Take ownership of each customer while empathizing and prioritizing customer needs • Resolve conflicts and manage customer expectations • Determine customer needs and...

John T.
$15/hr
  • Trophy Icon Technical Support
  • Customer Support
  • Online Chat Support
  • Email Handling
  • Administrative Support
  • Ticketing System
  • Opened/Answered Tickets
  • Checking Order Status
  • Answered Ticket
  • Email Support
  • Customer Service
  • Email Communication

I have a 10-year BPO experience both technical and customer support. Supporting customers over the phone regarding their issues about bills, cable tv, internet, modem and computers. I want to experience more through projects outside the company. I have the ability to resolve complicated issues or make customers understand what's really happening about their concern or what needs to be done. I can meet medium-to-large-sized projects. Regards, John

John Marq D.
$8/hr
  • Trophy Icon Technical Support
  • Customer Support
  • Online Chat Support
  • Computer Network
  • Website Design
  • Telemarketing
  • Social Media Management
  • Ontraport
  • Virtual Assistant
  • Data Entry
  • Sales
  • Social Media Marketing
  • User Technical Training
  • Email Support
  • Customer Service

I worked as a technical/ customer support representative for a cable and internet company. I do encoding and social media management jobs. I have a background in sales. I'm good at managing email, setting up appointments, and data entry. I'm a fast learner and can be very flexible in terms of work hours.

Jepzyl M.
$6/hr
  • Trophy Icon Technical Support
  • Opened/Answered Tickets
  • Email Handling
  • Email Communication
  • Online Chat Support
  • Shopify
  • Incident Management
  • Troubleshooting
  • Order Fulfillment
  • Social Customer Service
  • Email Technical Support
  • Multiple Email Account Management
  • Email Technical Support
  • eCommerce

I have years of experience in Customer Service, Technical Support, Billing, Sales, and Retention. I worked with a fast-paced call center before and I can work under minimum supervision. I am also an expert in using Zendesk, and Shopify, and able to assist customers by asking about order status, refunds, and tracking orders Via Email, Chat, Text, Facebook, and Voice. And, I can assure you that you will not regret choosing me to be part of your team. Because I believe in the saying that no one can motivate you the way you motivate yourself. Now! here I am, offering my service to help you succeed. Below are just some of my expertise: •...

Patrick A.
$8/hr
  • Trophy Icon Technical Support
  • Email Support
  • Customer Support
  • Online Chat Support
  • Email Communication
  • Online Research
  • Lead Generation
  • Data Mining
  • Data Entry
  • Social Media Marketing
  • Data Labeling
  • Email Technical Support
  • LinkedIn
  • US English Dialect
  • Customer Acquisition

Equipped with years of training and continuous work experiences in various areas such Data Entry Management, Technical Support, Email Support, and Customer Service. My fields of expertise are as follows : - Customer Service - Administrative Work - Social Media Management - Data Entry / Database Management / Data Scraping - Email, Phone and Chat Support - Technical Support - Lead Generation - Qualitative / Quantitative Research - Graphics and Logo Design - Image and Video Editing - MS Office and Applications

Sheila Mae E.
$6/hr
  • Trophy Icon Technical Support
  • Customer Service
  • Photo Editing
  • Video Editing
  • Web Design
  • Social Media Management
  • Presentation Design
  • Online Research
  • Data Management
  • Typing
  • Answering Product Questions
  • Live Chat Operator

Excellent customer service is one of the top skills I can offer. I have received awards and certificates from Convergys Bacolod. I believe knowing people's needs and how to make them feel happy and satisfied is my talent. "Very helpful and Kind" – Karen "Very helpful with what I needed and was very nice" – Luna "She listened and provided information" - Janet "Sheila was very kind, helpful, and right to the point!" – Jennifer "Urgent response, yet patient for response and appeared very sympathetic to my issue." - Gabrielle

Mary J.
$8/hr
  • Trophy Icon Technical Support
  • Customer Support
  • Administrative Support
  • Recruitment
  • BPO Call Center
  • Customer Service
  • Microsoft Excel
  • Data Entry
  • eCommerce
  • Recruiting
  • Virtual Assistant
  • Candidate Interviewing
  • Communication
  • Online Chat Support
  • Scheduling

Hi there! I'm June. Im an experienced RECRUITER, CUSTOMER/TECHNICAL SUPPORT, ADMIN SUPPORT AND A PROJECT SUPPORT FOR A RECRUITING COMPANY. I've been a recruiter for over two years, and I'm experienced in conducting interviews, screening candidates, and guiding them through the entire recruitment process. I also have a two years of experience in handling client complaints and queries while providing professional assistance. I'm currently improving my skills and knowledge as an admin assistant for eCommerce and will continue to upskill for more opportunities in the future. Here are the skills I can offer: ✔️Handling inbound and outgoing...

Camille Juliet L.
$15/hr
  • Trophy Icon Technical Support
  • Microsoft Office
  • Data Extraction
  • Executive Support
  • Administrative Support
  • Online Chat Support
  • Shopify
  • Cold Calling
  • Social Media Lead Generation
  • Canva
  • Data Entry
  • Time Management
  • Email Support
  • Appointment Scheduling
  • Lead Generation
  • Google Calendar
  • Google Suite
  • Call Scheduling
  • Microsoft Excel

My objective is to be a part of a successful company and work with a team of talented individuals that will provide me an opportunity to exercise, challenge, and strengthen my skills, develop my career as a virtual assistant, allow me to grow as a person and ultimately reach my full potential.

Franzel R.
$8/hr
  • Trophy Icon Technical Support
  • Multitasking
  • Troubleshooting
  • Virtual Assistant
  • Customer Support
  • Customer Service
  • Administrative Support
  • Data Entry
  • Answering Product Questions
  • Online Chat Support
  • Phone Support
  • Email Support

My expertise: ✔ Professional OnlyFans Chatter ✔ Extreme Customer Service and Technical Support ✔ Customer Support ✔ Appointment Setting | Cold Calling ✔ Data entry, analysis, and trending Softwares and Tools ✔Zendesk ✔CRM ✔Salesforce ✔Amazon Work Station ✔Flock I am a: ✔Problem-solver ✔Critical-thinker ✔Go-getter Team player I value: ✔Integrity ✔Time ✔Good communication ✔Professionalism

John Sebastian E.
$8/hr
  • Trophy Icon Technical Support
  • Customer Support
  • Email Technical Support
  • Email Handling
  • Product Knowledge

I am well versed in providing excellent customer service may it be technical or products and services. I am also a critical thinker and a sharp problem solver.

Maiko T.
$5/hr
  • Trophy Icon Technical Support
  • Customer Support
  • Customer Service
  • Email Technical Support
  • Virtual Assistant

Hi, my name is Maiko If you're looking for someone who's professionally experienced in cold calling, technical troubleshooting, and has a minimum 5 year record in these industries to place on the front line and trust with the integrity of your business, someone to wow yours prospect or customers, someone who's English is very articulate without an accent, then you need me. I provide value for your money whether on solid appointments, or a honest return on your investment for the hours that you're looking to pay in any industry. You're here reading this because this is the right person for the job I've been in the telemarketing industry...

Charmaine D.
$6/hr
  • Trophy Icon Technical Support
  • English
  • Customer Service
  • Sales
  • Virtual Assistant
  • WordPress e-Commerce

I am a Customer Service Representative as well as Virtual Assistant that can handle sales, technical support, travel and I can teach English to students that having a hard time in speaking, learning and understanding English. I also handled politician/artist social media pages so that people will like him, I am promoting him and his activities to the netizens. I can work well under pressure and I can easily learn new things. Familiar and Expert in Click Funnels, Kajabi, Just call, CRM, Zoiper, Google Sheets.

Anne Marie M.
$5/hr
  • Trophy Icon Technical Support
  • Email Handling
  • Email Technical Support
  • Customer Service
  • Bookkeeping

Business Processing Outsourcing -Customer Service/Technical Support -Inbound calling -Troubleshooting Tools: CRM, Salesforce, QuickConnect Account Management -After sales support -Artwork -Email Support -Warranty Claims -Order Tracking Netsuite, Asana Social Media Manager -Real Estate -Business Manager -Disposition Consultant -Content creation -Graphics design Tools: Slack, Trello, Canva, Facebook, Instagram, LinkedIn,Podio, Hellosign Recruiting -Virtual Assistant -Outbound Calling -Logistics Tools: Zulu, Clearly, Hangouts, Tenstreet

Jonathan S.
$8/hr
  • Trophy Icon Technical Support
  • Email Handling
  • Live Chat Operator
  • Cold Calling
  • Outbound Sales
  • Lead Generation Analysis
  • Quality Assurance
  • Supervision
  • Customer Service
  • Staffing Needs
  • Microsoft Office

I have worked in the BPO industry for years now and I've been in so many fields. I handled voice, chats, emails, back-office work, and even cold calling and lead generation type of job. Having these years of experience, I became an expert in my own skills specifically in handling clients over these platforms. I know how to manage time, engage different personalities in a conversation and most especially I know how to make money out of my skills. I am dedicated employee and willing to prove it when given an opportunity. You may go over my work experience for your references and looking forward to joining your team soon.

Rowena B.
$7/hr
  • Trophy Icon Technical Support
  • Email Etiquette
  • Email Handling
  • Data Entry
  • Customer Support
  • Customer Service
  • Virtual Assistant
  • Online Help

I've been working in a BPO company for over 10 years. 5 years as a technical support representative of a large telecommunications company and 5 years as a telephone banker. I pride myself on my customer service skills and my ability to resolve multiple issues. With my years in a call center, I have learned to effectively understand and provide quick efficient support to clients. I have also developed good interpersonal skills, poise and patience in dealing with clients. I have excellent command of the English language, both written and oral as this has been my medium in communicating results. And I am a results- driven person and the best...

Lysette Myra L.
$10/hr
  • Trophy Icon Technical Support
  • Data Entry
  • B2B Lead Generation
  • Cold Calling
  • Customer Support
  • Bookkeeping
  • Customer Service
  • Email Communication
  • Logistics Coordination
  • Virtual Assistance
  • Order Fulfillment
  • Loan Processing
  • Virtual Assistant
  • Order Tracking
  • Product Knowledge

I am an experienced Customer Service Representative and am extremely motivated to constantly develop my skills and grow professionally. I have a mature and responsible approach to any task I undertake or situation that I am presented with. I am confident in my ability to work with others to achieve a certain objective on time and with excellence. My specialization is providing timely, attentive, upbeat service to a customer, and making sure their needs are met in a manner that reflects positively on the company or business. I have a strong set of hard tech skills, and a strong basis in current technology with the ability to multi-task and...

Minerva T.
$6/hr
  • Trophy Icon Technical Support
  • Customer Service
  • Trello
  • Executive Support
  • Project Management
  • Virtual Assistant
  • Account Management
  • Zoho CRM
  • eCommerce
  • System Administration
  • Email Communication
  • SaaS
  • Digital Marketing
  • Email Campaign Setup

Worked as a Customer Support and Account Manager in an AU account for more than 6 years, I have gained lots of experience in the industry, so you have a peace of mind that you will get a good return on your investment. My strengths include the fact I am discplined, loyal and trustworthy. I focus on the tasks given to me and I plan to make sure they are always done to a high standard. I am loyal and trustworthy as I will take pride representing your business when dealing with customers/clients.

Hazel R.
$7/hr
  • Trophy Icon Technical Support
  • Microsoft Office
  • Amazon FBA
  • Customer Service
  • Real Estate Appraisal
  • Email Support
  • Appointment Setting
  • Chat & Messaging Software

I worked in a BPO industry for more than 5 years already. I have handled customer service and technical support. I also worked as a home-based real estate cold caller and appointment setter. I am willing to be trained and I can easily go along with people.

Clarince Jen S.
$6/hr
  • Trophy Icon Technical Support
  • Real Estate Investment Assistance
  • Virtual Assistant
  • Cold Calling
  • Customer Service
  • Social Customer Service

I have been working with BPO for almost 8 years now and I can say I have improved a lot with my communication skills and computer skills. I am passionate and hardworking. It will be my respobsibility to provide world class service to my client

Edwin Ian N.
$5/hr
  • Trophy Icon Technical Support
  • Management Skills
  • Team Facilitation
  • Customer Experience Research
  • Supervisory Skills
  • Email Technical Support
  • Customer Engagement
  • Product Roadmap
  • Data Entry
  • Data Mining

Hello there! My name is Edwin Ian. I have been with the Customer Service Industry for more than 8 years. I am skilled in Advanced Technical Repair and have undergone numerous Supervisory and Managerial roles from various challenging LOBs, including the likes of Day of Job Installation - Technical Support, Home Security Systems - Technical Support, Trouble Ticketing Systems - Tier 2, Advanced Repair 3P - Triple Play. Backed with extensive experience and knowledge in Data Analysis, Data Entry, and People Management, I bring enthusiasm, dedication, and an exceptional work ethic to the tasks assigned, along with my experience. I make it a...

Leizl C.
$5/hr
  • Trophy Icon Technical Support
  • Customer Service
  • Supervisory Skills
  • Virtual Assistant
  • Transaction Data Entry
  • Lead Generation
  • Skip Tracing
  • Social Media Management
  • Administrative Support
  • Email Communication
  • Phone Support
  • Researcher
  • Phone Communication
  • Cold Calling
  • Customer Support

I've been with the BPO industry for 9 years now and I am very much proficient when it comes to customer service. I've been technical support/customer service for different accounts. I know how to use word, power point, excel and other apps. Very much familiar in troubleshooting computers, internet connections and can do sales. I am one of the floor supports in our account, we normally take in supervisors call, send reports, create learning materials and handle meetings. I am hard working, willing to learn, patient and very competitive. I've been a Real Estate Virtual Assistant for a year. I am very patient and fast learner. I am very goal...

$NaN/hr

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