Hire the best Technical Support Specialists in Mandaluyong City, PH

Check out Technical Support Specialists in Mandaluyong City, PH with the skills you need for your next job.
Clients rate Technical Support specialists
Rating is 4.6 out of 5.
4.6/5
based on 914 client reviews
  • $7 hourly
    • Freelancing since October 2019 as Technical Support Analyst(BYOF) • With 10 years of experience in BPO industry • Had handled Sales, Customer service, Technical Support, Accounts Receivable and Helpdesk positions • Hitting quotas and metrics regularly • With 2 years of experience in real estate industry (Part-time Sales Agent)
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    Facebook Ads Manager
    Troubleshooting
    Bug Reports
    Computer Skills
    Slack
    Microsoft Office
    Customer Service
    Telemarketing
    Helpdesk
    Phone Support
    Zendesk
    Email Support
    Online Chat Support
  • $7 hourly
    Professional and good at communication and understanding clear guidelines Works hard and not afraid to take risks Efficient and detail oriented Quick at typing and high accuracy rate Open availability and flexibility with hours Quick learner Skillset includes: General Admin Data Entry Research and Development Email Management Calendar Management Data Management and Organization Basic Photo Editing
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    Bookkeeping
    Intuit QuickBooks
    Customer Service
    Accounting Basics
    Lead Generation
    Accounting Tools Setup
    Accounting Software
    Data Entry
    Microsoft Office
  • $7 hourly
    🟩 Customer Service Specialist with 5+ years of experience identifying and resolving simple and complex customer concerns with minimal supervision, as well as performing various admin tasks while providing absolute customer and client satisfaction. How Can I Assist You as a Virtual Assistant: • Email Handling • Email Management • Calendar Management • Internet Research • WordPress Management • Social Media Management • Gsuite and MSOffice • Data Entry and Transcription • Office Administration • Graphic Design • Content Creation Show me what needs to be done, and you can be confident that I will take care of it for you. My major priority is to produce high-quality results in everything I do so let's talk about these services if you're interested!
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    Email Support
    Online Chat Support
    Social Media Management
    Customer Service
    Central Reservation Systems
    Office Administration
    Data Entry
    Google Docs
    English
  • $5 hourly
    SUMMARY An experienced Customer Service Representative/Technical Support with hands-on management skills on running different businesses. OBJECTIVE To secure a position in your institution and to be able to utilize my skills and abilities to contribute to your respective teams and to have the opportunity to learn new and enhance skills that offers upward mobility.
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    Microsoft Word
    Phone Communication
    Management Skills
    Microsoft Excel
    Microsoft PowerPoint
    Customer Service
    Computer
  • $10 hourly
    A reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe. My profile won't demonstrate these skills that I can attribute to helping your business to be more successful; as a matter of fact, it doesn't prove anything much about me. That is why we should talk and allow ourselves to verify this for ourselves. Sincerely, Kim
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    Email Support
    Administrative Support
    Task Coordination
    Canva
    Transaction Data Entry
    Google Workspace
    Scheduling
    Microsoft Excel
    Data Entry
    Communications
    Google Docs
  • $15 hourly
    I am an IT Team Leader (Client Success Manager) alongside of it, I am an Onboarding/Offboarding Specialist (Trainer) for IT and Networking. - Technical Support - Customer Service - Support Engineer - Dispatcher - Service Delivery Coordinator - Autotask expert - Scheduler 10 yrs. MSP Tech Support Specialist 7 yrs. IT service desk Proficient in Active Directory and Account creation Office 365 admin Well Versed in Windows and Mac Operating system I have been working with MSPs for the last 7 years. I have experience using tools like, Azure, Autotask PSA, ConnectWise, Sophos, IT Glue, Active Directory, O365 Support, G-Suite, Kaseya VSA and BMS, Acronis, N-Central, Intercom, PRTG, Cisco Meraki, Jira, Win/MAC OS Support, COVE Backup and deployment, Shadow Protect Backup. Printer support and anything that the end user may need. I am always looking to expand my knowledge and go extra mile to solve my clients' problems.
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    Office 365
    Task Coordination
    System Administration
    Leadership Development
    Microsoft Exchange Online
    Network Administration
    Windows 10 Administration
    Customer Service
    Network Monitoring
    Management Consulting
    Windows Server
    Microsoft Teams
  • $5 hourly
    Career expert with a solid background in various industries such as: - Content Creation - Content Marketing - Social Media Management - Project Management - Customer Relationship Management - Data Management - Translation/ Localization. My Achievements: - Bachelor's Degree - C2 English Proficiency Level - Content Marketing Certified Credentials: shorturl.at/pAR04 - Customer Service Certified Credentials: surl.li/qxpbr
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    Writing
    Social Media Content
    Content Writing
    Translation
    Mathematics Tutoring
    Brand Marketing
    English Tutoring
    Content SEO
    English to Tagalog Translation
    Native Fluency
    SEO Writing
    Article Writing
    Data Entry
  • $7 hourly
    My goal is to provide valuable support and expertise to businesses, helping them achieve their purpose and flourish in a competitive marketplace. Let's work together! 🙌 💼 Seasoned Customer Service | Technical Support | Data Entry | Content Moderator 🔍 Has a keen eye to detail and strong dedication to delivering high-quality outcome 🤝 Collaborative, versatile and trustworthy 💚 Committed to leveraging my knowledge, skills and resources to achieve success ⬇️ CRM/Software Tools I am proficient with ⬇️ ✨ Google Workspace: Gmail | Calendar | Chat | Meet | Drive | Docs | Sheets | Slides ✨ Microsoft Office: Excel | Outlook | PowerPoint | Word | ✨ Zoom | Skype | MS Teams | Loom ✨ DeepL | Google | Microsoft Translator ✨ Asana ✨ Avaya ✨ Borderless ✨ Canva ✨ Chat GPT ✨ Cisco Finesse ✨ Gorgias ✨ Hubstaff ✨ LiveChat ✨ Mattermost ✨ Notion ✨ Salesforce ✨ Slack ✨ Shipping Pilot ✨ Shopify ✨ Otter.AI ✨ Zendesk ✨ Ticketing System Are the tools that you utilize not among those listed? Not a problem! I'm adept at picking up new skills and tools swiftly. 🚀 If you believe we're an ideal match, send me a direct message to inform me. 📩
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    Communication Skills
    Website Navigation
    Following Procedures
    Product Knowledge
    Administrative Support
    Content Moderation
    Canva
    Data Entry
    Customer Service
    Fraud Detection
    Ecommerce Order Fulfillment
    Email Support
    Order Processing
  • $10 hourly
    Hi there! I am Ray, and I have worked in the Business Process Outsourcing industry for the past 11 years. This allowed me to experience and handle a wide range of customer concerns. I am proficient in supporting Technical and Customer Service needs, and I can handle managerial tasks as well. My experience has been substantial in developing a few of my skills such as: • Understanding of technology related to VOIP, IPTV, and the Internet • Critical thinking • Analysis, interpretation, and correlation of data to results • Keen attention to details • Decision-making and implementation of action plans. • Proficiency with Microsoft Office and CRM applications. I am a fast learner and can work with minimal supervision. I am a team player and can also work independently. I am flexible and passionate to learn new skills and be knowledgeable in other fields so that I can expand my expertise. I am only one click away! Looking forward to working with you soon!
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    General Transcription
    Data Analysis
    Medical Transcription
    Customer Service
    Data Entry
    Proofreading
    Online Chat Support
    Email Support
  • $17 hourly
    I'm a dedicated Information Technology professional with a rich background in the field. My expertise lies in managing projects, workflow improvement, product development, implementation, and issue resolution. I have a proven track record of successful software product management, technical support, and the ability to analyze complex business objectives and deliver effective B2B implementations. Key Responsibilities: 1. Business Flow: My experience in crafting and optimizing business flows is instrumental in achieving operational excellence. By identifying inefficiencies and implementing process improvements, I drive better results and cost savings. 2. Client Engagement: I provide personalized support, attentively address client needs, and build lasting relationships based on trust and exceptional service. 3. Team Management: I excel in monitoring and controlling team workflows, ensuring projects are executed efficiently. 4. Standard Operating Procedures: I have experience in creating and implementing standard operational procedures, enhancing work processes and outcomes. 5. Technical Support: My tenure in the industry has equipped me to address challenges with precision and timeliness. I excel in resolving technical issues, ensuring minimal disruption to operations. Tools and Technologies: My toolkit includes a wide array of advanced tools and technologies chosen to maximize my impact: Project Management - Jira - Monday.com - Trello - Asana Technical Applications - ServiceNow - Access Management - Kibana - Zabbix - Datadog - Learning Management System Lead Generation Application - Apollo - Zapier Documentation and Productivity - Microsoft and Google Applications - Coda.io - Confluence Communication Applications - Slack - Teams - Zoom - WhatsApp - Skype - Google Meet My journey has been nothing short of remarkable, and I remain unwavering in my commitment to delivering excellence with every project I take on. I'm not just a professional; I'm a visionary with a passion for harnessing technology's power to transform businesses and exceed client expectations.
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    ClickUp
    Make.com
    Coda
    Learning Management System
    Client Management
    Training
    Automation
    Testing
    Documentation
    Project Workflows
    Asana
    Product Management
    Jira
    Project Management
  • $8 hourly
    Graduate of B.S. Engineering Pre-opened hotel properties in the Philippines : 3 Citadines 1 Somerset Has good leadership and can work with minimum supervision. Has been in the IT industry for more than 15 years.
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    Order Fulfillment
    Product Knowledge
    Email Communication
    Data Entry
    Email Support
    Online Chat Support
    Salesforce Service Cloud
    Zendesk
  • $7 hourly
    I am skilled in communicating with clients over the phone, email or chat. I have experience with Customer service. I am also very familiar with using different kinds of CRM softwares. I am a fast and independent learner. I can easily adapt in every tools that is handed over to me to get the job done. I meet deadlines and don’t make promises that I won’t be able to comply. I am very effective working alone but I can also be a team player if I need to. I am looking forward to working with you in provided excellent service and anything else you may need help with.
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    Copywriting
    Microsoft Excel
    Customer Service
    Report Writing
    Typing
    Tech & IT
  • $5 hourly
    Objectives: To work in a dynamic professional environment with a growing organization and utilize my skills and abilities for benefit of the organization and myself.
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    Office 365
    Remote Connection Support
    Windows Server
    Microsoft SharePoint Administration
    Helpdesk
    Microsoft Active Directory
    Customer Satisfaction
    Microsoft Exchange Server
    System Administration
    Desktop Application
    Customer Service
    Microsoft Teams
    Computer Skills
    Microsoft Windows
  • $15 hourly
    I'm a Quality Control Specialist and Subject Matter Expert of a Consumer Electronics International Based Account under the same Brand here in the Philippines. I'm a very reliable and smart working person whether it's work/life-related. - I'm experienced in all Microsoft Software (Outlook, Excel, Sharepoint, etc.) - I'm very straightforward and willing to learn - I'm very passionate and grateful to my work - I over finish my job. - Let's keep in touch! Communication is the key. - I always keep it simple and short but I make sure that I'm the best among the rest. - Before I speak/communicate with someone, I'm always looking forward to a positive outcome. - I love people and always want to hear their thoughts and experiences. - I can be your buddy - I always listen before I speak. - I don't take advantage of any people or situations. - I'm an honest person and believe in Good / Bad Karma. - I'm very adaptive and flexible - I wake up at 4 am in the morning - I don't waste time
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    Trivia & Gaming Chatbot
    Computer Skills
    Consumer Electronics
    Windows 11 Administration
    Quality Control
    Windows 10 Administration
    Computer Hardware
    Microsoft Excel
    Mobile App
    Microsoft Outlook
    Cryptocurrency
    Gaming
    Subject-Matter Expertise
    Microsoft Windows
  • $8 hourly
    Personal Profile Dedicated Customer Service Representative with over 9 years of experience in BPO industry including customer care, handling customer complaints, troubleshooting and technical support. Aiming to use my skills to effectively fill the data entry role in your company.
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    Phone Communication
    Telephone
    Customer Service
    Microsoft Project
    Project Management
    Nursing
    Desktop Application
    Order Management
    Microsoft Word
    Microsoft Excel
    Data Entry
  • $55 hourly
    🤵 I'm a seasoned IT Specialist with 16 years hands-on, professional experience in all phases of computer repair and design, such as, installation and technical assistance with hardware and software. 🤵Good interpersonal and communication skills to enhance the prompt and accurate delivery of quality customer service; easily conveys technical jargon to non-technical users. ◾ ShareGate: I am well-versed using ShareGate, especially when migrating files/folders from one site to another, that includes permissions, this prevents data loss when migrating/moving files/folders from one location to another. ◾ SharePoint: Creating knowledge base articles that can be used by our level 1 support, supporting end users with their queries, adding a quota to their site, supporting users especially VIPs, MDP and Executive Directors who's encountering issues with their site. ◾ OneDrive: Supporting, providing training to end users on how to use OneDrive, creating knowledge base articles. Running basic PowerShell scripts when retrieving a document to a certain user that left the organization. ◾ Egnyte: Administering files/folders, permissions, audit logs. ◾ Microsoft Excel: Converting files to JSON that helps users to understand the audit logs that they need.
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    Office 365
    ServiceNow
    TeamViewer
    Microsoft Windows
    Slack
    OKTA
    Single Sign-On
    Microsoft Office
    Microsoft Office SharePoint Server
    System Administration
    Microsoft Excel
    Microsoft SharePoint Administration
    Microsoft OneNote
    Microsoft Active Directory
  • $10 hourly
    Dedicated. Adaptable. Efficient. My specializations include but are not limited to are: • Quality Assurance Analyst • Customer Support (Email, Chat, Remote Session) • Technical Support (Email, Chat, Remote Session) • Online Platform Reputation moderation • Virtual Assistant ———————————————————————————————————————————— ► Quality Assurance Analyst • Review and evaluate calls, chats, emails. and screen recordings accodring to client's quality preference • Identify employee challenges and opportuinities in meeting client goals • Perform case studies and root-cause analysis for continous improvement of quality targets ►Customer and Technical Support • Mostly familiar with software troubleshooting, some hardware troubleshooting computer navigation and assistance • Familiar with softphones, remote session tools, and CRMs • Can support via phone, chat, email, or remote session ► Online Platform Reputation moderation • Familiar in handling feedback and reviews on online platforms such as Trustpilot, Reviews.io, Sitejabber ► Virtual Assistant • Highly experienced in Data Entry, Online/Web Research, and Transcription • Experienced with Microsoft Office and Google Workspace Apps (Sheet, Docs, Forms) ———————————————————————————————————————————— I take pride in the efficiency, quality, and dedication for every task I do. My goal for every project is to meet my clients' satisfaction and needs. I always welcome constructive criticism and new learnings to achieve this. I hope to work with you soon!
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    Review or Feedback Collection
    Customer Feedback Documentation
    Feedback & Satisfaction Survey
    Online Help
    Quality Assurance
    General Transcription
    Data Entry
  • $15 hourly
    I am a headstrong yet positive individual who can easily adapt to new environment, tasks, roles and challenges. I am versatile, can learn any trade quickly and a natural born multitasker. I have several years of solid experience in customer service, technical support, and admin work, both home and office based. I have impeccable communication skills in English, skillful in MS Office, Google docs, Ticketing Systems like Zendesk and Helpshift, E-commerce platforms like Shopify, and can easily assimilate any tools needed to be utilized. I am flexible when it comes to working hours, easy to deal with and available to work immediately.
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    Communications
    Microsoft Excel
    Microsoft Word
    Customer Service
    Financial Reporting
    Quality Control
    Adobe Photoshop
    Customer Support
    English
  • $8 hourly
    𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙧𝙚𝙫𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙞𝙯𝙚 𝙮𝙤𝙪𝙧 𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙖𝙣𝙙 𝙚𝙡𝙚𝙫𝙖𝙩𝙚 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙖𝙩𝙞𝙨𝙛𝙖𝙘𝙩𝙞𝙤𝙣? 🚀 ⭐⭐⭐⭐⭐ 𝘉𝘰𝘰𝘴𝘵 𝘌𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 ⭐⭐⭐⭐⭐ 𝘌𝘯𝘩𝘢𝘯𝘤𝘦 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯 ⭐⭐⭐⭐⭐ 𝘋𝘳𝘪𝘷𝘦 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘎𝘳𝘰𝘸𝘵𝘩 🔽👇𝙃𝙚𝙧𝙚'𝙨 𝙩𝙝𝙚 𝙩𝙧𝙖𝙣𝙨𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙫𝙚 𝙞𝙢𝙥𝙖𝙘𝙩 𝙄 𝙘𝙖𝙣 𝙗𝙧𝙞𝙣𝙜 𝙩𝙤 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 🌈 🔽👇 With a diverse skill set and a proven track record in administrative support and customer service, I am your go-to professional for 𝙋𝙝𝙤𝙣𝙚, 𝙀𝙢𝙖𝙞𝙡, 𝙖𝙣𝙙 𝘾𝙝𝙖𝙩 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 👉 𝙃𝙚𝙧𝙚'𝙨 𝙝𝙤𝙬 𝙄'𝙡𝙡 𝙨𝙪𝙥𝙚𝙧𝙘𝙝𝙖𝙧𝙜𝙚 𝙮𝙤𝙪𝙧 𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨:: 💎 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Efficiently manage your administrative tasks to keep your business running smoothly. 💎 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Provide exceptional customer service to ensure satisfaction and loyalty. 💎 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲: Accurately input and manage data to support your business operations. 💎 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Organize your inbox, prioritize messages, and ensure timely responses. 💎 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Keep your schedule organized and optimized for maximum productivity. 💎 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Enhance your online presence and engage with your audience effectively. 💎 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 & 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Gather valuable insights and make informed decisions to drive your business forward. 💎 𝐓𝐚𝐬𝐤 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: Implement automated solutions to streamline processes and increase efficiency. 💎 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Coordinate and oversee projects to ensure timely completion and success. 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐤𝐢𝐥𝐥𝐬: Excellent communication abilities to effectively interact with clients and colleagues. 💎 𝐏𝐫𝐨𝐛𝐥𝐞𝐦 𝐒𝐨𝐥𝐯𝐢𝐧𝐠: Proactive problem-solving skills to address issues and find innovative solutions. 💎 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Provide technical assistance and troubleshooting to resolve issues promptly. 💎 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠: Manage appointments and schedules efficiently to optimize your time. 💎 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝐅𝐨𝐫𝐦𝐚𝐭𝐭𝐢𝐧𝐠: Create professional and polished documents to represent your brand. 💎 𝐓𝐫𝐚𝐯𝐞𝐥 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠: Handle all aspects of travel planning to ensure smooth and hassle-free trips. 📈 𝙈𝙖𝙭𝙞𝙢𝙞𝙯𝙚 𝙀𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮: Automate tasks and streamline operations to save time and resources. 🤝 𝙀𝙡𝙚𝙫𝙖𝙩𝙚 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙖𝙩𝙞𝙨𝙛𝙖𝙘𝙩𝙞𝙤𝙣: Deliver prompt, personalized support to enhance the customer experience. 📊 𝙁𝙪𝙚𝙡 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙂𝙧𝙤𝙬𝙩𝙝: Strategize and solve problems effectively to drive sustainable expansion. 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐡𝐢𝐫𝐞 𝐦𝐞? 𝐆𝐞𝐭 𝐭𝐡𝐚𝐭 𝐢𝐧𝐯𝐢𝐭𝐚𝐭𝐢𝐨𝐧 𝐫𝐞𝐚𝐝𝐲 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐈'𝐦 𝐩𝐫𝐞𝐩𝐚𝐫𝐞𝐝 𝐭𝐨 𝐣𝐨𝐢𝐧 𝐚𝐧𝐝 𝐚𝐬𝐬𝐢𝐬𝐭 𝐲𝐨𝐮 𝐢𝐧 𝐨𝐯𝐞𝐫𝐜𝐨𝐦𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐜𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬! 🔥 𝘈𝘯𝘵𝘪𝘤𝘪𝘱𝘢𝘵𝘪𝘯𝘨 𝘺𝘰𝘶𝘳 𝘪𝘯𝘷𝘪𝘵𝘢𝘵𝘪𝘰𝘯 𝘴𝘩𝘰𝘳𝘵𝘭𝘺! 𝘉𝘦𝘴𝘵 𝘳𝘦𝘨𝘢𝘳𝘥𝘴, 𝐉𝐨𝐡𝐧
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Travel Planning
    Document Formatting
    Appointment Scheduling
    Problem Solving
    Communication Skills
    Project Management
    Task Automation
    Research & Strategy
    Social Media Management
    Calendar Management
    Email Management
    Data Entry
    Customer Service
    Administrative Support
  • $15 hourly
    Hi, my name is Veberly and I have 9 years of working experience in the Business Process Outsourcing as a Customer Service Representative, Technical Support, Telesales Representative, Business Application Representative, Project Implementation Manager, and Order Specialist. I am an expert customer support when it comes to providing product/services support, data entry and can multitask to achieve client needs. I am a graduate of Bachelor of Science in Computer Science. I am a loyalty awardee from primary to tertiary and my education background helps me to stay loyal and perform according to my client's expectations. I have experienced the following: - Virtual Assistant using Freshdesk (Email ticketing), Trello, Slack, Ring Central -Appointment Setter for Real Estate using Ytel -Appointment Setter for Financial Services Company using Line2 -SMS/Chat support for Lawn Mowing Company using FrontApp and SalesForce -Email Support for E-commerce company - Sales Representative for a Telesales Account - Processing orders - Editing/updating/canceling orders through the client's system. - Check thoroughly orders and request of clients. - Telephone Handling, Emails, & Data Entry in QuickBooks. - Conducts meeting via online conference. - Working with a team in hitting the service goal - Assisting customers with their business needs using QuickBooks (Entering income/expenses, A/R A/P, generating business reports for taxes. - Managing products in their inventory. - Ensures completion of activities of the project kick-off through the end and with high attention to detail - Implements, meeting timelines, maintain project plans and communicates status to clients and also works with external vendors - Implements the project within contractual obligations are completed n schedule. - Process request appropriately within the required volume mandated by the client. If you're looking for a loyal, dedicated and hard-working person who knows her way around a computer and believes in honesty and good working relation with the client - then I'm the person you need to work with!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Intuit QuickBooks
    BPO Call Center
    Product Knowledge
    English
    Data Entry
    Inbound Inquiry
    Online Chat Support
  • $5 hourly
    I’m passionate about providing services that make people’s lives remarkable. I have over 3 years of experience in photo retouching as well as strategizing innovative digital experiences for small startups and customer support prior. I am adept with editing knowledge, photo manipulation, developed skills on general virtual assistance and is looking forward to more growth in the freelancing world. Hoping to do business with you!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Hardware Troubleshooting
    Adobe Photoshop
    Image Editing
    Customer Support
  • $8 hourly
    - Able to handle multiple clients for accommodation and reservations, making sure to provide decisions that would benefit both the clients and the company. - IT literate, can troubleshoot and fix computer-related issues. - Trained as a mentor to teach how to troubleshoot and how to provide excellent customer service. - Works fast and exceeds company set goals. - Team player, always willing to help out proactively.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Data Processing
    Customer Support
    Technical Project Management
    Communications
    Booking Management System
  • $15 hourly
    Hi, I'm Alex, a professional and experienced administrator and developer with a strong background in Microsoft 365, SharePoint Online and Power Platforms . I specialize in providing M365 administration, tutorial and on-boarding, user management, application installation, email and data migration, domain setup, and complex billing explanation. In addition, I have extensive experience in SharePoint management and development, PowerApps and Power Automate development, email and chat support, in-bound call technical support, web development using WordPress and Wix, database administration (MS SQL, MySQL, Oracle), and server administration. Skills: Microsoft 365 administration M365 tutorial and on-boarding User management (add, delete) M365 Office application installation Email migration Data migration Domain setup Complex billing explanation SharePoint management and development Microsoft PowerApps Development Microsoft Power Automate Development Email and chat support In-bound call technical support Web development (WordPress, Wix) Database administration (MS SQL, MySQL, Oracle) Server administration
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    IT Consultation
    App Development
    Office 365
    Training & Development
    Microsoft SharePoint
    Microsoft SharePoint Administration
    Microsoft Power Automate
    Microsoft PowerApps
  • $6 hourly
    I am a fast learner, i always want and love to learn new things I am an optomistic person i always see opportunities in every difficulties I Can work as a team or as an Individual with minimal supervision I might say the best accomplishment I had with my previous employment was when i worked as waiting staff in London and promoted as an event supervisor
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Microsoft Office
    Communication Skills
    Online Chat Support
    Email Support
  • $30 hourly
    Hello! I'm a seasoned freelancer passionate about delivering exceptional results. Leading teams and forging lasting relationships are my forte, making me a valuable asset for your project. My customer-centric journey began with a commitment to understanding and exceeding client needs. I specialize in cultivating meaningful connections that extend beyond transactions, ensuring positive interactions that fuel both client satisfaction and business expansion. Team leadership is not just a role for me—it's a joy. Through effective communication and motivation, I've guided teams to success, fostering a culture where creativity and innovation thrive. My strategic mindset is evident in my track record of implementing and optimizing customer success strategies aligned with organizational goals. Adaptability is key in the fast-paced customer success landscape, and I've navigated various industries, tailoring strategies to unique demands. This versatility allows me to bring fresh perspectives and innovative solutions to drive customer satisfaction. On Upwork, I'm dedicated to leveraging my expertise to help businesses thrive. Whether you're a startup or an established enterprise, I'm here to collaborate and drive results. Let's embark on a journey where customer success is not just a department but a philosophy woven into every aspect of your business. I'm excited to contribute to your success on Upwork and beyond.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Shopify
    Management Development
    Cross Functional Team Leadership
    Relationship Management
    Logistics Management
    Supply Chain Management
    Management Skills
    Virtual Assistance
    Communication Etiquette
    Manage Ecommerce Site
    Customer Service
    Training & Development
    Team Management
    Customer Service Training
  • $9 hourly
    I want to obtain a position where I can apply my knowledge and enhance my skills through actual participation in a company in order to be more proficient and meeting the company goals. I am hard working and self motivated.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Customer Retention
    Email Support
    Communications
    Microsoft Office
  • $20 hourly
    In my role as a strategist, I walk the path of harmony, blending the wisdom of technology with the intuitive understanding of our tribe's needs. Through this, I am committed to lifting the spirits of our people and supporting the triumph of our shared endeavors in both SaaS and Information Technology. My commitment is unwavering, and I aim to be a steady force in our collective journey toward success.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Automation
    Quality Control
    Database Query
    Customer Satisfaction
    Real Estate
    Customer Onboarding
    Technical Report
    Tech & IT
    SaaS Development
    SaaS
    Office 365
    Ticketing System
    Remoting
    Windows Administration
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