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Hire the best Technical Support Specialists in Pasig City, PH

Check out Technical Support Specialists in Pasig City, PH with the skills you need for your next job.
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Clients rate Technical Support specialists
Rating is 4.6 out of 5.
4.6/5
based on 914 client reviews
  • $25 hourly

    • 5.0/5
    • (11 jobs)
    Do you believe that a successful business lies in the quality and efficiency of its operations? Because I do. I believe that it's not solely based on how good your product is, but also how good and effective you build your brand by establishing a world-class customer experience. Whether your business deals with physical products, services offered or software platforms -- I would love to help you. I empower businesses like yours the best way I know how -- by helping you create exceptional operations that provide the best customer experience in your line of business. Whether this is technical support, onboarding, customer success, or even internal support teams. You may just be starting up or you already have teams in place but feel that it could be a lot better -- I can help you! We can work together by identifying issues, roadblocks, and goals you want to achieve for your business and develop processes and initiatives to address them. I have over 17yrs experience managing operations both in a corporate and online remote setting. I have managed different customer and non-customer-facing teams with unique functions that play a critical role in the customer journey. I've worked in industries that deal with Hardware, Internet Marketing, SaaS, etc. As long as it deals with people, I've helped businesses from small-scale start-ups to medium-size enterprises in establishing and improving their operations by promoting efficiency, identifying OKRs, creating processes and initiatives geared towards improving the customer journey. If you feel I'm the perfect fit for what you're looking for and If my skills and experience pique your interest so far, send me a message here in Upwork so we can have a chat :) Kolbe A Result 8-3-5-4 (Specify, Adapt, Modify, Restore) Cheers, Jonathan Garcia “Good customer service costs less than bad customer service”
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Product Knowledge
    Ticketing System
    Business Process Management
    Customer Support
    SaaS
    Communications
    Customer Service
    Administrative Support
    Customer Relationship Management
    Helpdesk
    Email Communication
    Zendesk
    English
    Online Chat Support
  • $8 hourly

    • 5.0/5
    • (18 jobs)
    Results-driven professional with significant experience in customer service and execution of winning operations strategies in advancement of top-level company's objectives. A team player with a commitment to excellence, accomplished in program management and operational streamlining. Reputation for advancing successful business initiatives, leveraging core strengths, and working diligently to ensure peak operational performance.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Data Entry
    Customer Support
    Customer Service
    Email Support
  • $7 hourly

    • 5.0/5
    • (5 jobs)
    I am a Rockstar VA and Customer service expert who will take care of your day to day operations, help free up time by taking tasks off your plate, and ensure that your customers are in good hands. I am well organized, efficient, self motivated, and has a good work ethic. The key to my success has been to learn quickly and then reach for a higher personal and professional standard by seeking additional responsibilities. I have worked as a Team Manager, Coach, front line customer service representative, and E-Commerce VA. I can perform the following tasks with the utmost quality and fast turnaround: ✔️Ensures that clients are being supported accordingly on a day-to-day basis. ✔️Research ✔️Schedule and confirm meetings ✔️Technical Support and Problem Solving ✔️Excellent Note taking skills. ✔️ Dispute and Complaints Handling ✔️Phone, Email and Chat support ✔️Email and Calendar Management ✔️Scheduling and Appointment Setting ✔Everyday management of your e-commerce store. Always able to work within a deadline while increasing the quantity and accuracy of task completion!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    WordPress e-Commerce
    Shopify
    Virtual Assistance
    Customer Service
    Customer Support
    Email Communication
    Administrative Support
    Microsoft Office
    Order Tracking
    English
    Email Support
    Online Chat Support
    Phone Support
  • $8 hourly

    • 5.0/5
    • (6 jobs)
    I'm a virtual assistant committed to boosting your business's efficiency and growth. With expertise in lead generation, lead list building, data entry analysis, and Technical and Customer support, I offer tailored solutions to your unique needs. Let's collaborate to drive your success forward! I can also Translate documents and text from English to Bahasa Malaysia and Vice Versa
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Providing Information to Callers
    Google Docs
    Product Knowledge
    Phone Support
    Virtual Assistance
    Online Chat Support
    Malay to English Translation
    Google Sheets
    Administrative Support
    Order Processing
    Communications
    File Maintenance
    Data Entry
    Email Communication
    Customer Service
    Lead Generation
  • $25 hourly

    • 5.0/5
    • (22 jobs)
    Lean Six Sigma Yellow Belt Operations Management Project Management Communication Coach Results-driven With 15 years of experience in Business Process Outsourcing, backed by a strong foundation in Finance and Accounting and Customer Service, I excel in delivering top-notch support via email, phone, and chat. I've successfully led a team of 30 employees, in delivering exceptional customer service for an oil and gas company. I oversee daily operations, ensuring SLAs are met, and optimize team efficiency by managing leaves, breaks, and reassigning tasks during absences. As a manager, I champion succession planning to cultivate future leaders within my team. I boost motivation through engagement activities, coaching, and guidance. I'm a certified Lean Six Sigma Yellow Belt and communication coach. I have also been recognized as a Business Operator and People Developer by my previous employer. I now own a legally registered outsourcing company in the Philippines, supporting small to medium businesses in their growth. Our services include Project Management, Admin Support, Customer Service, Finance and Accounting (Bookkeeping, Procure to Pay, Order to Cash), Data Analysis and Encoding/Scraping, Web Design and Development, and Social Media Management. I am proficient in Salesforce, Work Queue Management, Casement, Vendor Portal, SAP, MS Office, Google Workspace, Slack, HubSpot, Hootsuite, Trello, Evernote, Live Chat, Monday, Wrike, Asana, Hubstaff, Stripe, Zendesk, and Shopify. With a wealth of experience and a wide array of services, I'm dedicated to helping your business thrive. Let's work together to achieve your goals. Contact me today to discuss how we can elevate your business to the next level.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Administrative Support
    Communications
    Customer Support
    Email Communication
    Order Processing
    English
  • $30 hourly

    • 4.8/5
    • (25 jobs)
    Hello there! I'm 𝗛𝗮𝗶𝗻𝘇'𝗲𝗹 𝗟𝗹𝗮𝗻𝗲𝗹𝘆, but you can just call me 𝗭. Thanks for checking out my profile. I am thrilled to present myself as a great asset to your team. If you're looking for a pro-active self-starter, may it be your technical support, technical or general Virtual Assistant or Executive Assistant or your Web Developer I bring with me a vibrant blend of skills and experiences that I believe can contribute significantly to your business. My professional journey is a bit like a rainbow – a colorful mix of experiences and skills. I've dipped my toes in 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲, 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁, 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗔𝗱𝗺𝗶𝗻 𝘁𝗼 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲, 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿, 𝗛𝗥 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗢𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴, 𝗪𝗲𝗯/𝗙𝘂𝗻𝗻𝗲𝗹 𝗗𝗲𝘀𝗶𝗴𝗻, 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻 𝘁𝗼 𝗚𝗿𝗮𝗽𝗵𝗶𝗰𝘀 𝗮𝗻𝗱 𝗩𝗶𝗱𝗲𝗼 𝗗𝗲𝘀𝗶𝗴𝗻, 𝗔𝗿𝘁𝗶𝗰𝗹𝗲 𝗪𝗿𝗶𝘁𝗶𝗻𝗴, and a whole lot more in between. What really lights my fire is taking a cool idea and turning it into something real – something that delivers results and makes a difference. Whether it's breathing new life into social media feeds or building websites that just work, I love diving into new challenges and pushing myself to new learnings. 𝗜 𝗮𝗺 𝗮𝗱𝗲𝗽𝘁 𝗮𝘁 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝘆𝗶𝗻𝗴 𝗮𝗿𝗲𝗮𝘀 𝗳𝗼𝗿 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗶𝗻𝗴 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝘁𝗵𝗮𝘁 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗲 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝗮𝗻𝗱 𝗲𝗻𝗵𝗮𝗻𝗰𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆. Whether it involves market research, competitor analysis, or performance evaluation, I am committed to providing valuable insights that can guide strategic decision-making and drive success. Tech wizard? That's me! Give me a platform like Wix, Squarespace, Kajabi or WordPress, and I'll conjure up something amazing. Plus, I'm a quick study, so I'm always game for learning new skills and tools to get the job done right. My experience in handling a wide range of tasks, from CRM setup and management to social media content creation and article writing, equips me with the skills to support your company's growth initiatives effectively. I am well-versed in utilizing various tools and platforms to streamline operations and improve overall performance. With half a decade in BPO, including technical support and IT service desk roles, I've learned a thing or two about helping people and solving problems. I've tackled everything from local network glitches to hardware desktop and laptop support, to Zoom, WordPress and even provided SMS support for a whopping 5000 different brands. I've got a bunch of CRM and databases under my belt, too. These tools have been my best friends in supporting different clients and employees for B2B: 𝗦𝘂𝗽𝗽𝗼𝗿𝘁/𝗣𝗵𝗼𝗻𝗲 𝗮𝗻𝗱 𝗘𝗺𝗮𝗶𝗹 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲𝘀 Active Directory/AS400/Oracle/SAP/ServiceNow/Zoho/ Salesforce/Zendesk/Freshdesk/Concierge/Oracle/Twilio/ Ricochet360/RingCentral/Nextiva/Dialpad/Klavio/Mailchimp/ Omni Channel/Mailchimp/Brevo/Gmass/ScoreApp 𝗖𝗥𝗠 GoHighLevel/Engagebay/Hubspot/Zapier/Zendesk/Zoho/ Ascend/Podium/ActiveCampaign/Clickfunnels/Lead Pages/ Get Drip/Agiled 𝗗𝗲𝘀𝗶𝗴𝗻 Canva/Ipiccy/Adobe/Nvideo/Davinci/Ipiccy/Capcut/Toonly/ Speecheloo/ 𝗛𝗼𝘀𝘁𝗶𝗻𝗴/𝗪𝗲𝗯 𝗕𝘂𝗶𝗹𝗱𝗲𝗿/𝗔𝗽𝗽 𝗕𝘂𝗶𝗹𝗱𝗲𝗿 Wix/WixStudio/Wordpress (Elementor & Divi)/SquareSpace/ Systems.io/Funnelfy.io/Shopify/Bubble.io/Kajabi/Appypie 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Tixio/Trello/Asana/Clickup/Monday/Notion/Airtable Basecamp/Jira/Gnat 𝗥𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁/𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁/𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻/𝗢𝘁𝗵𝗲𝗿𝘀 MyPresences/Agency Analytics/Jotforms/Cognito Form/Calendly/Acuity/Quickbooks/ Xero/Socinator/Postly/Planable/Hootsuite/Socialblue/Apollo.io/Leads Gorilla/Hive/Socispy/ Scoreapp/Google Suite/MS Office/Microsoft Suite Amazeful/Survey Sparrow/Birdeye/Brightlocal/ Slack/Skype/Confluence/Whatsapp/Telegram So, if you're on the hunt for someone who's pumped, proactive, and ready to jump into whatever comes our way, I'm your guy. 𝗟𝗲𝘁'𝘀 𝗰𝗵𝗮𝘁 𝗮𝗻𝗱 𝘀𝗲𝗲 𝗵𝗼𝘄 𝘄𝗲 𝗰𝗮𝗻 𝗰𝗿𝗲𝗮𝘁𝗲 𝘀𝗼𝗺𝗲 𝗺𝗮𝗴𝗶𝗰 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿! Catch you later, Z
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Web Development
    Business Development
    Email Support
    Email Design
    API Integration
    Web Design
    Canva
    Elementor
    Customer Support
    Wix
    Customer Onboarding
    Online Chat Support
    Providing Information to Callers
  • $12 hourly

    • 4.1/5
    • (40 jobs)
    Seeking employment that will allow me to grow professionally, while being able to utilize my strong organizational, educational, and exceptional skills. I am certain that my 5 years experience in call center industry will be an asset to the company since I can do multi tasking and can write and speak English fluently. Aside from this I also have IT background and also experience administrative works in which I gain the knowledge in using different software. I am also an expert user of Microsoft Office which includes Microsoft Word, Excel and Powerpoint. I am also familiar in using Outlook and basic troubleshooting of computers which I believe an advantage.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Microsoft Excel
    Customer Support
    Microsoft Office
    File Maintenance
    Email Communication
    Administrative Support
    Customer Service
    Data Entry
    Phone Support
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    Experienced IT Professional with a demonstrated history of working in System Integrators and retail/restaurants industry. Skilled in Technical such as Network and Systems Infrastructure, Level 1-2 Helpdesk and Technical Support and Functional such as IT Business Partnering, Project Coordination and Management, Business Process Strategies and Analysis. Good communication skills, Keen, Organized, Adaptive, Team Player, Patient and Dedicated person. Global Max Services Pte. Ltd. - ROHQ ( Aug 2015 - July 2018) Project Management - Deliver IT projects from planning to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery Account Management - Establish good relationship between BU (business units) and shared support team, present business reviews, and participates in customer engagements. Imaginet International Inc ( July 2012 - 2015) Office & Admin - Manpower scheduling, assistant to the technical head, technical services project proposal creation, monthly customer support reporting, project coordination, technical documentation Helpdesk - Receive customer reports via email/phone/IM, log ticket and conduct level 1-2 troubleshooting Technical Support - Email & desktop support, Web services support, System daily monitoring & maintenance Administration - Project Documentation, Office & Admin Support, Technical Reporting Management - Project Coordination, Project Management, Implementation, Technical Services Management Functional - Business Analysis, Process Management, Planning, Account Management Technical - Basic to advanced IT Support, Networking, System Administration, Helpdesk Support, Customer Service, System Integration TRAININGS: Microsoft, Cisco, ITIL, Amazon Web Services, 7 Habits of Highly Effective Managers, Coaching, Project Management, Lean Six Sigma CERTIFICATIONS: ITIL V3 Foundation, Lean Six Sigma Yellow Belt BS INFORMATION TECHNOLOGY - West Visayas State University (2008 - 2012) Cum Laude
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Web Hosting
    Account Management
    ITIL
    Information Technology Operations
    Project Delivery
    Writing
    Administrative Support
    Computer Network
    Six Sigma
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    I consider myself hardworking/ reliable/ dependable/ helpful/ outgoing/ organized / honest and cooperative. I can also perform a wide range of administrative duties. I have a track record of carrying out different tasks efficiently and successfully. I am a person that learns quickly and performs better under pressure; I am also a good team player that motivates others to achieve the Company's common goal. Top-notch in organizing and multitasking.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Online Chat Support
    Customer Service
    Email Communication
    Order Processing
    Outbound Sales
    Data Entry
    Email Support
  • $5 hourly

    • 5.0/5
    • (5 jobs)
    I am an accomplished customer service specialist with a proven track record of delivering exceptional customer service. Currently seeking a full-time or part-time position where I can leverage my skills and experience to drive continuous improvement. Career Start: Began in 2010 as a customer service associate in the banking industry. International Experience: Worked abroad as a telephone operator, receptionist, and occasional secretary. BPO Industry: Nearly six years of experience in non-voice accounts within the BPO sector. Remote Work: Experience as a data analyst and virtual assistant. Virtual Assistant Services: -Provide customer-focused service. -Resolve complaints or technical concerns. -Guide customers through the purchasing process. -Set-up and manage social media accounts. -Track and monitor accounts. -Create programs with basic data visualization. -Open, create, save, and modify documents. Skills: Communication, Problem-solving, Teamwork, Computer proficiency, and Time management. Tools & Apps: Trello, Asana, Salesforce, Skype, Zoom, Whatsapp, Google Suite, Microsoft Office, social media platforms, Canva, Lumen5, Powtoon. Commitment: Dedicated to continuous learning and professional growth.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Graphic Design
    Email Support
    File Management
    Virtual Assistance
    Scheduling
    Online Research
    Google Calendar
    Content Moderation
    Customer Support
    Administrative Support
    Data Entry
    Facebook
    Social Media Management
  • $10 hourly

    • 5.0/5
    • (17 jobs)
    IT Support with more than six years of experience—analytical problem solver with a talent for thinking outside the box for creative solutions. How can I help you? - Application Testing (iOS and Android). - IT Support Specialist. - Technical Clerk - UI and UX Design. - Administrative Work. - IBM Netcool - Fault Management - Performance Management System Software: Windows 7, 8, 8.1, and 10 Windows Server 2012 R2 Linux (Redhat, Ubuntu, and Kali) Application Software: MS Office - Word - Excel - Powerpoint - Publisher - Outlook Adobe Photoshop Oracle Application (Aconex) SQL Server Mailchimp CPanel Basic AutoCAD SAP ERP CISCO Packet Tracer SEO Tools for Excel Client's Feedback: "Aldrin delivered a good job on this test, and I enjoyed working with him. He is a very nice and supportive guy. Highly recommended." "Excellent work delivered multiple days before the deadline, plus super quick and friendly communication. 5 stars is not enough!" - "Aldrin did extremely well and completed the job within the specified timelines. He understands instructions well & he made our job a lot easier at the end. Thanks & all the best in the future."
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Computer Network
    Mobile App Testing
    Information Technology
    Desktop Support
    Microsoft Office
    Administrative Support
    Performance Testing
    Helpdesk
    Mobile UI Design
    Testing
    WordPress
    SMS
    Adobe Photoshop
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    In my previous roles at Sykes Asia and Cognizant, I maintained consistent good ratings with my key performance metrics. My 98% positive customer survey results is another reason I think I'd make a great fit at this industry. As an added bonus, I have an extensive background in handling calls, chat, and email channels. The position you're offering is a perfect match for my love of helping people and solving problems. I'd love to show you how my success at Sykes Asia and Cognizant can translate to real customer service excellence at WonolIn my previous roles at Sykes Asia and Cognizant, I maintained consistent good ratings with my key performance metrics. My 98% positive customer survey results is another reason I think I'd make a great fit at Wonolo. As an added bonus, I have an extensive background in handling calls, chat, and email channels. The position you're offering is a perfect match for my love of helping people and solving problems. I'd love to show you how my success at Sykes Asia and Cognizant can translate to real customer service excellence.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Communication Skills
    Management Skills
    Problem Solving
  • $17 hourly

    • 5.0/5
    • (1 job)
    Worked as an NFT Research Analyst and Discord Moderator, I bring a diverse skill set to the table. I have four years of experience in customer service and tech support, which has honed my communication and problem-solving abilities. My proficiency in Photoshop, especially with vector arts, allows me to create visually appealing content. Additionally, I am skilled in digital arts and can efficiently manage and analyze data using Excel spreadsheets.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Online Chat Support
    Sales & Marketing
    Customer Support
    Web Design
    Photo Editing
    Digital Art
  • $20 hourly

    • 5.0/5
    • (18 jobs)
    My area of expertise and experience are in leadership and administration, counselling, life-coaching, discipling, social media, and community outreach.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Leadership Skills
    Career Coaching
    Social Media Plugin
    Partnership Coaching
    Educational Leadership
    Administrative Support
    Teaching English
    Life Coaching
    Marriage Counseling
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Hi! Need help with your business? Then you're on the right profile indeed! My name is Monica and if you are looking for someone that is reliable, trustworthy, passionate, kind, consistent and skilled Associate. You've just found the one! My key goal as a Virtual assistant is to be productive while delivering quality results on a schedule my client have set. I love opportunities to learn new things and grow more professionally. SKILLS AND THINGS I CAN DO: Data Entry Internet-Research Google Docs Lead Gen MS office related works Customer Service Cold Calling Phone Skills Appointment Setting Sales | Fronter/Closer Email Management Video and Photo Editing Social Media Management Please inbox me and you will get quick responses back in minutes. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Video Editing
    Appointment Scheduling
    Cold Calling
    Client Management
    Sales
    Virtual Assistance
    Outbound Sales
    Customer Service
    Lead Generation
    Email Communication
    Data Entry
    Microsoft Office
  • $12 hourly

    • 4.9/5
    • (9 jobs)
    Through my previous positions in the BPO industry and working as a Virtual Assistant for years, I have amassed and honed a unique skill set that makes me a well-rounded and versatile worker. I can tackle issues with a wide perspective and formulate options that are really effective for problem resolutions. In my jobs, I have also had the opportunity to work with and under people with various personality types- so I am able to understand and work with different work styles- which helps me with team projects as well as when working on projects independently. I have been delivering exceptional assistance in different areas which include: ✅ Organising communication via email, texts, and phone calls. ✅ Managing your emails and attend to them ✅ Be your service's first point of contact ✅ Execute administrative tasks ✅ Screen potential clients ✅ Email List building ✅ Administer your social media accounts ✅ Email Marketing ✅ Web Research ✅ Customer Support ✅ Lead List building ✅ Technical Support I'm very passionate about a lot of things but at the core, I love to build things and I enjoy helping people make money. 😌
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Pipedrive
    Zendesk
    CRM Software
    Customer Support
    Lead Generation
    Email Support
    Website Content
    Marketing
    Graphic Design
    Phone Communication
    Real Estate
  • $8 hourly

    • 5.0/5
    • (4 jobs)
    Mabuhay! My name is Angelie Mary Canillo, Anj for short. I have 7 years experience with customer service, technical support and chat support. Although I am new at freelancing I am easy to adapt and willing to be trained with any skill. I have a good organizational skill, strong analytical skill to work independently in a fast-paced environment and has a strong and interpersonal communication skills that I have learned throughout my working experience.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Support
    Product Knowledge
    Cold Calling
    Email Communication
    Time Management
    Email Support
    Order Tracking
  • $13 hourly

    • 5.0/5
    • (1 job)
    Hi, I'm Adrian Israel Garcia, an experienced customer support specialist with more than 6 years in the industry. I am passionate about helping customers and delivering exceptional service every time. My track record includes resolving customer issues, handling difficult situations, and communicating effectively with customers. I understand the importance of providing timely and accurate information to customers. I am proficient with a wide range of customer support software and tools, including Zendesk, Salesforce, LivePerson, LiveChat, Guru, and Slack. I am comfortable working with customers through multiple channels, such as email, chat, and phone. I am a fast learner who thrives in dynamic and challenging environments. Committed to continuous improvement, I am always looking for new ways to enhance the customer experience.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    End User Technical Support
    Website Optimization
    WordPress
    Slack
    LivePerson
    Customer Service
    Digital Audio Recorder
    Customer Support
    Product Knowledge
    Email Support
    Online Chat Support
    Discord
    Data Entry
    Zendesk
  • $5 hourly

    • 5.0/5
    • (1 job)
    In my role as Real Time Analyst, I am, responsible for Extracting data using special tools and software, Monitoring and tracking agent adherence to client's schedule and break times, Making real-time adjustments to client's schedule and Taking corrective actions and maintaining Operational efficiency.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Sales
    Data Entry
    Inbound Marketing
    Real Time Stream Processing
    Management Skills
    Cold Call
    Analytics
    Call Scheduling
    Social Media Account Integration
    Technical Project Management
    Phone Communication
    Customer Service
    Email Support
    Sales & Marketing
  • $17 hourly

    • 4.5/5
    • (2 jobs)
    My name is Glydel, and I'd like to introduce myself. I've worked as an Insurance Verification Specialist, Customer Service Representative, and Data Entry Specialist. I've worked in companies and in the BPO industry for years, supporting customers all around the world. I have the following skills, performance, and the tools I can use: - Uses multiple computer applications to respond to customer needs - Assists customers with basic troubleshooting and questions regarding product or account issues - Documents customer calls in the database system; including resolutions, issues, and general notes - Maintain, at a minimum, target levels of productivity and performance - Helps maintain a good team and working environment by assisting fellow employees and participating constructively in meetings - Ability to multitask; listening, inputting data, providing solutions, navigating through various screens while applying customer satisfaction techniques - Good customer service skills - Excellent communication skills - Good knowledge of business English, spelling, and punctuation. - Ability to maintain a high level of confidentiality in dealing with customer information - Ability to remain alert and ready to accept calls, even during periods of low call volume Tools : Avaya, Citrix, Microsoft Office tools, EPC, Customer Insight tools, hdms, insurance portal Claim Centre, Guidewire, Discord, Portals, Excel, Outlook, Knowledge, Zendesk, Work resources.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Email Support
    Call Center Management
    Online Chat Support
    Finance & Accounting
    Phone Support
    Customer Support Plugin
    Sales
    BPO Call Center
    Cold Calling
    Data Analysis
    Customer Engagement
    Insurance Consulting
    Inbound Marketing
    Customer Service
  • $12 hourly

    • 4.9/5
    • (3 jobs)
    I have worked in the BPO Industry for 11 years. I handled Customer Service, Technical Support and Financial Support with blended skills in calls, email, and chat. Stepped up for some promotions to work with the Training team, SME, and Junior Team lead. I started freelancing this year as a Business Development Manager. My longest and most recent work was with Airbnb where I stayed for 5 years handling customer experience as a Case Manager. Throughout the years, the changes have been very dynamic. My passion for helping and entertaining people gave me a great leap to keep up myself in this industry. The ability to adapt and flexibility towards changes is a very important strength to have.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Account Management
    Administrative Support
    Customer Experience
    Customer Service
    Product Knowledge
    Customer Satisfaction
    Business Development
    Customer Support
    Phone Support
    English
    Travel & Hospitality
    Email Support
  • $13 hourly

    • 5.0/5
    • (4 jobs)
    OBJECTIVE: To become associated with a company where I can utilize my skills and gain further experience while enhancing company's productivity and reputation.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    npm
    System Monitoring
    Email Support
    Customer Satisfaction
    Customer Support
    Network Monitoring
    Software Debugging
    Customer Service
    Invoicing
  • $5 hourly

    • 5.0/5
    • (6 jobs)
    Hi there! I'm a licensed teacher looking to transition to freelancing. I have extensive experience in data entry, product sourcing and listing, technical support, and customer service. I'm confident that my skills and experience make me an ideal candidate for your next project. As a teacher, I know how important it is to be detail-oriented and organized. I bring that same level of attention to detail to my work in data entry and product sourcing/listing. I'm proficient in Microsoft Office tools and I'm comfortable using a variety of data management tools. In addition to my data entry and product sourcing/listing experience, I have a strong background in technical support and customer service. I've been a Technical Support Representative of 2 of the known Home Appliance brand in the world. I handled US and Australian Account in a total of 7 years. I pride myself on my ability to communicate clearly and effectively with clients, and I'm always willing to go the extra mile to ensure their satisfaction. I'm excited to bring my skills and experience to your project. Please feel free to reach out to me if you have any questions or would like to discuss your project further. Thanks for considering my application!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Teaching English
    Community Engagement
    Ecommerce Platform
    Phone Communication
    Organizational Behavior
    Data Entry
    Communication Skills
    Customer Service
    Product Sourcing
    Time Management
    Online Chat Support
  • $10 hourly

    • 5.0/5
    • (1 job)
    Hi! I have been working in the outsourcing industry for more than 5 years. I am new in the world of freelancing or as a virtual assistant but I can definitely showcase my detail-oriented skill and optimism to grow as a person. I mostly do customer service, technical support, data entry, Microsoft Office literate and Google Suite. I have confidence in my data researching, thinking outside of the box mindset, most importantly a goal oriented person. I hope that I can be of service to any client and I hopefully expand my knowledge in the long run. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Shopify
    Slack
    Office 365
    Phone Communication
    Invoicing
    Customer Service
    Data Entry
    Zendesk
    Freshdesk
    Microsoft Office
  • $12 hourly

    • 5.0/5
    • (2 jobs)
    I am currently a technical support specialist in Comcast wherein I handle most of our customers technical issues and other related queries about their account. We do basic troubleshooting over the phone and set appointments for unresolved situations. We also do sales by offering other products and services of Comcast such as Internet, Cable, Home Security, Telephone Service and Xfinity Mobile. I have been working in the BPO industry for 12 years now and I can say that I have accumulated enough experience when it comes to customer experience, collections, cold calls, and upselling. Customer satisfaction, Integrity, Reliability, and Flexibility are few of the things that I have learned in this industry and I can say that I have an edge when it comes to building rapport and trust with our potential clients.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    B2B Marketing
    Email Communication
    Sales
    Telemarketing
    Lead Generation
    BPO Call Center
    Computer
    Microsoft Office
    Customer Service
    Phone Communication
    Call Center Management
    Cold Calling
    Email Support
  • $5 hourly

    • 4.6/5
    • (2 jobs)
    Are you overwhelmed with your customer inquiries and concerns across various platforms? Meet Jay Anne, your 𝑫𝑬𝑫𝑰𝑪𝑨𝑻𝑬𝑫 𝑪𝑼𝑺𝑻𝑶𝑴𝑬𝑹 𝑺𝑬𝑹𝑽𝑰𝑪𝑬 𝑬𝑿𝑷𝑬𝑹𝑻 ready to tackle all your customer needs while ensuring top-notch service across all channels! ⚡💻 Reliable high-speed internet connection 💪👨🏽‍💻 Powerful workstation 🕑🗣️ Real-time communication Here's what I did for my clients 👇👇👇 🔥 𝙎𝙚𝙖𝙢𝙡𝙚𝙨𝙨𝙡𝙮 𝙝𝙖𝙣𝙙𝙡𝙚𝙙 𝙢𝙪𝙡𝙩𝙞𝙥𝙡𝙚 𝙘𝙝𝙖𝙣𝙣𝙚𝙡 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 My clients let me handle the phone, email, and chat support with finesse, leveraging tools like Google Docs, Sheets, Gorgias, Zendesk, Help Scout, and more. 🔥 𝙈𝙖𝙨𝙩𝙚𝙧𝙚𝙙 𝙩𝙝𝙚 𝙖𝙧𝙩 𝙤𝙛 𝙥𝙧𝙤𝙗𝙡𝙚𝙢-𝙨𝙤𝙡𝙫𝙞𝙣𝙜 Whether it's addressing technical glitches, retail inquiries, or concerns regarding refunds and returns on platforms like Shopify, Amazon, or Facebook Messenger, she has got it covered. 🔥 𝙎𝙥𝙚𝙚𝙙𝙮 𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮 Need help with data entry? They're proficient in accurate and speedy processing using tools like Google Docs and Sheets. 🔥 𝙈𝙪𝙡𝙩𝙞-𝙩𝙖𝙨𝙠𝙞𝙣𝙜 𝙬𝙝𝙞𝙯 Juggling various tasks? No problem! She thrives in fast-paced environments, utilizing a lot of tools that can help her streamline operations. Her goal? To deliver top-notch service across platforms, handle concerns efficiently, and leave customers smiling. Now, who could resist that irresistible skillset? Just 3 quick steps left 👉 Send me an Upwork Message 👉 Click the Green Schedule Button 👉 Choose one for 30 minutes, and I'll confirm a timeslot
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Online Chat Support
    Phone Support
    Email Support
    Outbound Call
    Cold Calling
    Retail & Consumer Goods
    Ecommerce Support
    Customer Satisfaction
    Customer Service
    Customer Care
    Virtual Assistance
    Providing Information to Callers
  • $5 hourly

    • 4.9/5
    • (1 job)
    I'm a Fresh COLLEGE GRADUATE of BBA major in FINANCIAL MANAGEMENT with 5 Years of BPO experience, 4 Months internship of Insurance and Investment. Skills: • Great Communication • Microsoft Word, Excel and Power Point • Customer Care • Technical Support • Sales and Marketing • Finance • Presentation
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Retail
    Microsoft Excel
    Financial Management
    Management Skills
    Microsoft Word
    PPTX
    Bookkeeping
    Computer
    Microsoft Office
    Customer Service
    Sales & Marketing
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