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Hire the best Technical Support Specialists in Quezon City, PH

Check out Technical Support Specialists in Quezon City, PH with the skills you need for your next job.
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Clients rate Technical Support specialists
Rating is 4.6 out of 5.
4.6/5
based on 914 client reviews
  • $10 hourly
    • 4.8/5
    • (5 jobs)
    **Specialize in: -Data Entry -Customer service -Product Research -Basic SEO -Online Research -Technical support -IT service desk supporting hardware and software issues, email issues, password reset, and virtual machine concern -Admin Task
    Featured Skill Technical Support
    Dialpad
    WordPress
    Technical Writing
    Product Research
    Search Engine Optimization
    Customer Support
    Online Market Research
    Hardware Troubleshooting
    Social Media Management
    Email Support
    Email Communication
    Data Entry
  • $20 hourly
    • 4.6/5
    • (18 jobs)
    I am a Microsoft 365 Certified, 3CX VOIP engineer and Google Cloud Admin. If you are looking for a solution for your IT environment, look no further! With more than 10 years of experience in the IT industry, I also handled different projects with different kinds of technology to implement. Office 365 Implementation 3CX Cloud PBX Implementation and SIP Trunkline Microsoft Azure & Google Cloud Platform Zoho CRM impelementation Server Hardware troubleshooting Windows & Mac PC troubleshooting Solarwinds/N-Able Remote Monitoring and Management (RMM) For startup companies, I will be happy to assist in providing and implementing the best solution for your company. Just shoot me a message and I will reply back to you.
    Featured Skill Technical Support
    Helpdesk
    Customer Service
    Zoho CRM
    Ecommerce Website
    Shopify
    Elementor
    Zoho Platform
    WordPress
    Wix
    3CX
    Google Cloud Platform
    Windows Server
    Office 365
  • $20 hourly
    • 5.0/5
    • (4 jobs)
    Hi, I'm Aprille Deziree Santos, 38, I'm a freelancer and a BPO employee for 15 years. I handled different types of accounts and tools in this industry. I'm familiar with different kinds of CRM and MSD 360, Social Media Platforms, and Integration tools. I have experience in technical support, social media, customer service, sales, telco, and finance. I can work without supervision, guarantee detailed work, and assure you of a satisfying result for all the tasks given to me. You can reach me anytime thru my email. adeziree3@gmail.com Thanks! Social Media Associate | Lenovo | Vosker | Keller Williams Real Estate Handled Social Media Account for Technical Support and Customer Service using different kinds of social media platforms. Mainly, Sprinkler and Social Studio.
    Featured Skill Technical Support
    Technical Documentation
    Social Media Chatbot
    SAP CRM
    Social Media Content
    Social Media Account Integration
    Oracle Cloud
    Social Media Replies
    Social Media Engagement
    Web Hosting
    Microsoft Dynamics 365
    Salesforce
    Online Chat Support
  • $20 hourly
    • 5.0/5
    • (9 jobs)
    Dedicated and highly skilled IT Support Specialist with over 12 years of experience in providing exceptional technical support and solutions to a diverse range of clients. Proven expertise in troubleshooting hardware and software issues, managing network configurations, and delivering top-notch customer service. Committed to optimizing IT systems and processes to enhance efficiency and user satisfaction.
    Featured Skill Technical Support
    Microsoft Active Directory
    Cisco CallManager
    Microsoft SCCM
    Citrix Hypervisor
    Microsoft Exchange Online
    Citrix
    Office 365
    Devolutions Remote Desktop Manager
    Avaya
  • $6 hourly
    • 4.8/5
    • (7 jobs)
    I am your partner! With the extensive experience and skills that I have developed over the years, I am confident to say that I can be one of your partners to help you grow your business! Team Leader - Trainer - Customer Service Expert - Technical Support - Email Support - Chat Support - Data Researcher - Order Fulfillment - Zendesk - Freshdesk - Shopify
    Featured Skill Technical Support
    Email Communication
    Administrative Support
    Data Mining
    Data Entry
    Customer Service
    Email Support
    Online Chat Support
    Freshdesk
    Zendesk
  • $12 hourly
    • 5.0/5
    • (4 jobs)
    During my 5-year tenure as a Customer Service Representative, I have successfully managed various customer service responsibilities, including proficiently handling email correspondence, and providing comprehensive chat support. My expertise extends to the utilization of widely recognized customer support software and helpdesk solutions, such as Freshdesk and Zendesk, as well as the Gorgias platform. My dedication to the role is underscored by my ability to adapt to flexible work hours, as demonstrated by my commitment to 12-hour workdays for a period of one year. I thrive in high-pressure environments and am adept at working autonomously while consistently achieving targets and meeting deadlines. Notably, I earned a promotion to the role of Supervisor in my previous position, where I gained invaluable experience handling diverse support scenarios, including PayPal Disputes, Klarna Disputes, and Amazon infringement cases. My attributes and work ethic align perfectly with the qualities of an exemplary employee. I possess unwavering discipline, a strong sense of integrity, boundless optimism, and a steadfast commitment to contributing to a company's success. I am an initiative-taker, a quick learner, and am equally effective and efficient whether working independently or as part of a collaborative team.
    Featured Skill Technical Support
    Troubleshooting
    Computer Hardware Installation
    Hardware Troubleshooting
    Computer Maintenance
    Order Tracking
    Order Processing
    Online Chat Support
    Phone Support
    Email Communication
  • $16 hourly
    • 4.9/5
    • (5 jobs)
    Good day So to provide my detailed background: -Previous Account Manager of MyGeekCrew. -Previous Sub-Supervisor under Norton Virus Removal Team. -Previous Supervisor and Manager of Saas Service FlowTrack.co -Previous CEO of MyGeekTeamsWork mygeekteamswork.com with 3CX VOIP setup and Computer Repair Services -Previously Supervising for SaaS Service and Technical Support Specialist as Senior Engineer at Cyberco.com -Currently Working and monitoring for Managed Service Provider at Far Out Solutions -Comfortable with Call, Chat, and Email Support regards to Customer or Technical Support Representative line of work including sales and experience with different scenarios. -My Technical background is broad and quite flexible in terms of the never-ending evolution of technology for support tools, RMM and Ticketing Systems, Office 365, AD, DC, AAD, Networks like Omada, Meraki, Ubiquiti, Unify including Datto Networks, Security like Trend Micro, Webroot, Vade Security, DUO Authentication and a lot more. -Website Development/Creation/Design -Scope of work focuses on IT related I can assure a higher rate of resolution. -In terms of the given tools provided for being tech-savvy, I can guarantee you got the experts. -In terms of remote access with a customer's device, it is basic stuff for me. -I am not just technical support but also great when it comes to sales - I am also knowledgeable about Windows issues like OS, Drivers, and other software issues. -Hand-to-hand troubleshooting in terms of hardware devices like modems, printers, etc. -I’ve been under Norton for two years being a Technical Support over the phone; after that, I continued going freelance under many platforms. Some of my friends recommended Upwork because it provides a long duration of contracts. I hope you will consider me as part of your company. -I got a lot of experience already being an Account Manager, Supervisor, Technical Support, and Customer Support and Services I can make sure that we can grow together. I also have a free trick under my sleeves. Just let me know the time for a call interview Thank you, Talk to you later
    Featured Skill Technical Support
    Symantec Norton AntiVirus
    Virus Removal
    Symantec Security Software
    Customer Service
    Helpdesk
    System Configuration
    Hardware Troubleshooting
    Troubleshooting
    End User Technical Support
    Customer Support
    Microsoft Windows
    Online Chat Support
    Phone Support
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    Hello, I'm Dorothy, a dedicated Virtual Assistant specializing in real estate support and customer service. With a keen focus on efficiency and professionalism, I help real estate professionals streamline their operations, and maximize productivity. Focus on what matters the most- converting leads into clients and clients into sales. I have also extensive background as a Customer Service Representative for Retention/Loyalty department handling customers who wants to cancel their cable service ( Dish Network). I also upsell different programming and insurance. My services includes: 📌Cold Calling 📌Text Blasts 📌Email Management 📌Appointment Setting 📌Lead Generation 📌Customer Service 📌Admin tasks 📌Basic Video and Photo Editing 📌Social Media Engager 📌List Building 📌Data Mining Tools and CRM'S I used: 📌Propstream 📌Podio 📌Calltools 📌Phoneburner 📌DealMachine 📌BatchDialer 📌Batchdriven 📌Leadsherpa 📌Ring Central 📌REIkit 📌MS Excel 📌MS Word 📌Canva 📌Google Calendar 📌Google Docs, 📌Google Spreadsheets Wether you're looking to boost lead generation, improve client communication, or stay organized in a fast-paced industry, I'm here to provide tailored solutions that meet your specific needs. I pride myself on my attention to detail, proactive approach, and ability to adapt quickly to changing priorities. Let's work together to help your business thrive!
    Featured Skill Technical Support
    Customer Support
    Customer Relationship Management
    B2B Marketing
    Email Communication
    Cold Calling
    Lead Generation
    Data Entry
  • $8 hourly
    • 5.0/5
    • (5 jobs)
    With more than 10 years of experience in providing professional, efficient, high-quality work and excellent customer service with a proven history of success in the industry. I can handle both Customer Service and Technical Support different line of business such as phone, email and chat. I am a highly motivated person, quick learner, problem solver and reliable who can work with minimal supervision. Goal: My goal is to gain long-term clients. I always put my optimum and unparalleled output in every project that I do. For me, it's providing the best level of creative services and delivering quality results at a reasonable price. I am available for both part time and full time work. Specialization: - Customer Service/Technical Support expert - eCommerce support - Shopify - Gorgias - Zendesk - Gladly - Data Collection/ Data Entry - Excellent Typing Skills (50 wpm) with 99% Accuracy - MS Office - Web Research - Excellent in both written and spoken English - Proactive nature and readiness to take actions to influence events. - Ability to work under tremendous pressure. -Team player
    Featured Skill Technical Support
    Customer Support
    Communication Etiquette
    Customer Satisfaction
    Administrative Support
    Shopify
    Customer Service
    Virtual Assistance
    Email Communication
    Email Support
    Order Processing
    Product Listings
    Inbound Inquiry
    Data Entry
  • $10 hourly
    • 5.0/5
    • (21 jobs)
    I’m very excited to be considered for the role of Fraud analyst/ Customer Service Representative. As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join. I aspire to become a member of a highly reputed organization where I can utilize my experience and excellent skills. My knowledge would surely prove to be an asset for the firm which would employ me.
    Featured Skill Technical Support
    Customer Service
    Administrative Support
    Data Entry
    Graphic Design
  • $10 hourly
    • 5.0/5
    • (19 jobs)
    I am a graduate of Bachelor of Science in Computer Science. I have years of combined experience in Customer Service, Virtual Assistant, Technical Support, Data Entry and Internet management. My work involved accuracy and timeliness of reports, resolution of problems, handling disputes, contact with customers, tracking and processing of orders, troubleshooting. Knowledge in wordpress, photoshop, freshdesk. I have a good command of the English language, works fast, efficient and reliable. I am good with MS Office applications such as, MS Excel 2007, MS Word 2007 and Outlook 2007. I provide timely, professional, quality output geared to exceed expectations. I seek to establish happy clients and long-term results.
    Featured Skill Technical Support
    Email Communication
    Data Entry
    Phone Communication
    Customer Support
    Database Administration
    Software Testing
    Customer Service
    Order Processing
  • $8 hourly
    • 4.8/5
    • (20 jobs)
    I've been in the BPO industry for 20 years now. With the skills and experience I have, I know that I can contribute to the growth of the company by providing exemplary service.
    Featured Skill Technical Support
    Phone Communication
    Data Entry
    Accounts Receivable
    Market Research
    Customer Support
    Email Support
    Online Chat Support
  • $6 hourly
    • 4.9/5
    • (256 jobs)
    Over the last 10 years I've been able to Learn new things to Improve Skills and Proper Product Knowledge. Cooperative as team member if needed, Focuses on the task given to me all the time to have a better output. Perform Job responsibility even if the Bosses are not around. Can work even in pressured time. I'm seeking opportunities to work in a Company that suits my skills to perform better and to contribute in it's growth. I've handled Data Entry, Web Research, Lead Generation and Appointment Setting for Europe and US Account.Quality Assurance for Europe and UK Account.
    Featured Skill Technical Support
    Data Entry
    Data Mining
    B2B Marketing
    Affiliate Marketing
    Microsoft Word
    Copy & Paste
    Typing
    Inbound Marketing
    Microsoft Excel
    Email Marketing
    Internet Marketing
    Fashion & Beauty
  • $8 hourly
    • 5.0/5
    • (14 jobs)
    Customer service skills at its finest, with mentoring, quality assurance experience. Proficiency in Google docs, Microsoft office, Data Entry and CRM.
    Featured Skill Technical Support
    SEO Audit
    Accounting
    Email Support
    Customer Service Analytics
    Online Chat Support
    Customer Satisfaction
    Quality Assurance
    Teaching English
  • $15 hourly
    • 5.0/5
    • (21 jobs)
    Hello, my name is Bin. I help businesses create strong customer relations by providing excellent customer support and leaving lasting positive impressions. I also help strengthen customer relations, create loyal customers, and increase sales through growing profitable and engaged communities During my free time, I indulge myself in cryptocurrency and I'm into crypto trading, NFT collections, and play-to-earn NFT games.
    Featured Skill Technical Support
    Mobile App Testing
    Administrative Support
    Microsoft Outlook
    Email Communication
    Customer Support
    Cryptocurrency
    Community Moderation
    Customer Service
    Discord
    Online Chat Support
    Email Support
  • $12 hourly
    • 5.0/5
    • (18 jobs)
    I've been with the call center industry for almost four years and providing technical assistance is one of my expertise. We provide help to users from the United States by assisting them on how to fix their internet issues. A critical part of the job is not just providing technical assistance but also making customers feel that you care and understand their issues.
    Featured Skill Technical Support
    Email Communication
    HTML
    PHP
    Adobe Photoshop
    Customer Service
    Visual Basic
    Email Support
  • $15 hourly
    • 5.0/5
    • (14 jobs)
    𝙉𝙚𝙚𝙙 𝙖 𝙫𝙞𝙧𝙩𝙪𝙖𝙡 𝙖𝙡𝙡𝙮 𝙩𝙤 𝙢𝙖𝙭𝙞𝙢𝙞𝙯𝙚 𝙮𝙤𝙪𝙧 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮? 🥇 15 years of Customer Service Expertise 💻 E-commerce | Shopify | Dropshipping Pro ⚡ Zendesk | Gorgias | Salesforce Here's how I can help you scale your business👇🏻👇🏻👇🏻 👨‍💼 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 ♦️ Empower your business with stellar customer service. ♦️ From basic inquiries to issue resolution, I'm here to ensure every interaction reflects the quality and care your brand stands for. 🛒 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 𝙎𝙩𝙤𝙧𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ♦️ From product updates to order fulfillment, I'll handle it all efficiently and effectively. ♦️ Sound decisions regarding returns and refunds 🏆 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 ♦️ Uncover trends, analyze market demand, and identify winning products to fuel your success. 📋 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙇𝙞𝙨𝙩𝙞𝙣𝙜 ♦️ Crafting compelling descriptions to optimize keywords ♦️ Drive more traffic and conversions to your store. 📦 𝙊𝙧𝙙𝙚𝙧 𝙋𝙧𝙤𝙘𝙚𝙨𝙨𝙞𝙣𝙜 𝙖𝙣𝙙 𝙁𝙪𝙡𝙛𝙞𝙡𝙡𝙢𝙚𝙣𝙩 ♦️ Order processing, integration, and fulfillment will be handled with precision and efficiency 📢 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ♦️ Boost your brand's presence and engagement ♦️ Optimize your social media presence to drive results and build lasting connections with your audience. Some of the tools I'm most experienced with: ♦️ Zendesk, HelpScout, Salesforce, and Gorgias ♦️ Intercom ♦️ Magento ♦️ Slack ♦️ Google Productivity Tools (Sheet, Drive, Docs, etc.) ♦️ Oberlo ♦️ DSers ♦️ Asana ♦️ Notion 💎 With a deep understanding of e-commerce dynamics, I am well-prepared to dive right in and make an immediate impact on your business. 💡 Got a cool software in mind? No problem! Just toss it my way, and I'll master it in a flash! 😊 If you're feeling the vibe, 𝙨𝙝𝙤𝙤𝙩 𝙢𝙚 𝙖 𝙢𝙚𝙨𝙨𝙖𝙜𝙚, and let's get the ball rolling! Best, Raymond
    Featured Skill Technical Support
    Customer Satisfaction
    Oberlo
    Order Entry
    Order Fulfillment
    Shopify
    Ecommerce
    Dropshipping
    Virtual Assistance
    Gorgias
    Customer Support
    Customer Service
    Phone Support
    Email Support
    Zendesk
  • $15 hourly
    • 4.5/5
    • (30 jobs)
    𝙉𝙚𝙚𝙙 𝙖 𝙝𝙚𝙧𝙤 𝙩𝙤 𝙩𝙖𝙠𝙚 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙩𝙤 𝙩𝙝𝙚 𝙣𝙚𝙭𝙩 𝙡𝙚𝙫𝙚𝙡? 🥇 Consistent Upwork TOP RATED Freelancer 🏆 14+ years of PRO Customer Service Experience 🌟 11+ years as an E-commerce Wiz 𝙃𝙚𝙧𝙚'𝙨 𝙖 𝙜𝙡𝙞𝙢𝙥𝙨𝙚 𝙤𝙛 𝙝𝙤𝙬 𝙄 𝙘𝙖𝙣 𝙝𝙚𝙡𝙥 𝙮𝙤𝙪 𝙨𝙘𝙖𝙡𝙚 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 👇🏻👇🏻👇🏻 🔥 𝙏𝙊𝙋 𝙉𝙊𝙏𝘾𝙃 𝙀-𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 Elevate your online store with seamless order management, customer support, and strategic guidance to boost sales and customer satisfaction. Here's a rundown of the tasks I can oversee for you 👇🏻 ✦ Shopify Store Management ✦ Order Processing / Fulfillment via DSers or Oberlo ✦ Supplier coordination ✦ Product Research ✦ Inventory Management 👩🏻‍💻 𝙀𝙓𝘾𝙀𝙋𝙏𝙄𝙊𝙉𝘼𝙇 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 𝙖𝙣𝙙 𝙏𝙀𝘾𝙃𝙉𝙄𝘾𝘼𝙇 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 I'm incredibly passionate about great customer support. I enjoy taking one extra step beyond what’s expected. I am a conscientious worker, and a thoughtful, supportive human 😉 I am comfortable with a myriad of office software which includes 👇🏻 ✦ Zendesk ✦ Hubspot ✦ Gorgias ✦ Intercom ✦ Freshdesk ✦ Microsoft Dynamics 365 ✦ ShipStation ✦ Discord ✦ Asana ✦ Slack ✦ Trello ✦ ClickUp 📈 𝙈𝙀𝘿𝙄𝘼 𝘽𝙐𝙔𝙀𝙍 𝙁𝙊𝙍 𝙁𝘼𝘾𝙀𝘽𝙊𝙊𝙆 𝘼𝙉𝘿 𝙏𝙄𝙆𝙏𝙊𝙆 I'll help you maximize your reach, engagement, and ROI with tailored strategies. From compelling ad creatives to laser-focused targeting, I'll help you transform clicks into conversions, and likes into loyal customers. ✦ Facebook Ads ✦ Tiktok Ads ✦ Ad Creatives (Basic photo and video editing) ✦ A/B Testing ✦ Retargeting Campaigns ✦ Scaling Campaigns ✦ Pixel Set-Up ✦ Lookalike Audience/Custom Audience Creation 💻 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 𝙖𝙣𝙙 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝙏𝙔 𝙈𝙊𝘿𝙀𝙍𝘼𝙏𝙄𝙊𝙉 Elevate your online presence with expert social media management tailored to your brand's unique voice and audience. Drive engagement, build community, and amplify your message across platforms with a strategic approach. From content creation to audience engagement, I'll help you stand out in the crowded social landscape and achieve your marketing goals. ✦ Canva(images, videos) ✦ ChatGPT ✦ MailChimp ✦ ActiveCampaign ✦ SocialBee ✦ Zoho Social ✦ Hootsuite ✦ Klaviyo ⭐ If you think we're a good fit: 💬 Drop me a line 📞 Let me know the best time for a discovery call
    Featured Skill Technical Support
    Dropshipping
    Shopify
    Ecommerce
    Facebook Ads Manager
    Virtual Assistance
    Order Entry
    Data Entry
    Customer Satisfaction
    Customer Service
    Customer Support
    Gorgias
    Order Processing
    Email Support
    Zendesk
  • $16 hourly
    • 5.0/5
    • (22 jobs)
    Experienced leader with a demonstrated history of working in the Business Process Outsourcing (BPO) and banking industries. Skilled in Contact Centers, Management, Microsoft PowerPoint, Technical Support, and Quality Assurance. Strong operations professional with more than five years of freelancing proficiency in Account Security, Risk Management, and Scam Operations. I am proficient in Microsoft Word, Excel, and Powerpoint. As a previous Tech Support Representative, I am skilled in troubleshooting computer software and hardware-related concerns, including internet and intranet connectivity issues. I am also knowledgeable in setting up and troubleshooting VoIP issues. With my CCNA, I am also skilled in configuring network routers and switches.
    Featured Skill Technical Support
    Customer Service
    VPN
    Ticketing System
    Communication Etiquette
    Communications
    Customer Support
    General Transcription
    Microsoft Office
    Business Coaching
    English
  • $8 hourly
    • 5.0/5
    • (10 jobs)
    I am well versed in how customer service works and I always make sure I go above and beyond when it comes to taking care of customers’ needs. With me, you can make sure that your company becomes the BEST, giving top-notch service that will make you number JUAN! **12+ years of experience in Customer Service Past Experiences: •Customer Service (chat, email, ticket) •Technical Support (chat, email) •Research •Data Entry •Product Management •Inventory Management •Order Processing •Operations (managed a local business) •Scheduling •Email Management •Calendar Management SKILLS: •Computer Literate •Typing: 87 wpm •Organized •Excellent attention to detail (always triple-check) •Quick learner, Tech-savvy •Basic Photo Editing (Adobe Photoshop) •Basic Graphic Design (Adobe Photoshop) •Basic Video Editing (Adobe Premiere)
    Featured Skill Technical Support
    Scheduling
    Adobe Photoshop
    Data Entry
    English
    Social Media Management
    Adobe Premiere Pro
    Order Processing
    Etsy Listing
    Customer Service
    Amazon
  • $8 hourly
    • 4.9/5
    • (21 jobs)
    Experienced in the field of Customer Service and Technical Support through different channels (e.g. Social Media, Email, Chat). I've worked as an agent for different brands and have handled such through different platforms (i.e. phone, chat, etc.). Additionally, I also have experience working as a Subject Matter Expert wherein my tasks mostly consist of supporting new agents, and providing insights or advice on edge cases.
    Featured Skill Technical Support
    Online Research
    Customer Satisfaction
    Data Entry
    Customer Service
    Email Communication
    Customer Support
    Email Support
    English
    Online Chat Support
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    Greetings! My name is JC, I am a QA Engineer working in the PH for an SaaS company focusing on Esports industry. My day to day task as a QA engineer are: •Bug tracking - from reporting to resolution. Working closely with the development team to ensure timely bug resolution •QA Testing (Manual)- perform Smoke Test, Functionality Testing, Visual Testing, and Regression Testing to all affected platform after every deployment. •QA Testing (Automated) - write basic automated test scripts using Selenium (Robot Framework + Python) •Incident Management - investigate, replicate, and resolve issues raised by end users and stakeholders. •Knowledge Base - create, update, and manage knowledge base using Confluence and Google Sheets. •Operations Support - provide support to end-users by updating , retrieving, and managing database entries (MongoDB), coordinate with users regarding reported issues, perform quick fixes, etc. My QA work is also enhanced by my technical operations experience which allows me to not perform as both QA and Operation Specialist within our company.
    Featured Skill Technical Support
    Computer Hardware
    Microsoft Office
    Desktop Support
    IT Management
    Information Technology Operations
    Office Administration
    Test Case Design
    Automated Testing
    Manual Testing
    QA Automation
    QA Engineering
    QA Testing
  • $6 hourly
    • 5.0/5
    • (15 jobs)
    Hello Clients, I am available to offer different kind of services: -Customer Service -Live chat, -Email -Phone support -Ticketing system -Technical Support -Helpdesk Support -Data Entry -Email/Instagram outreach -Admin Assistant -Shopify VA/Customer service -Has knowledge of Amazon Seller Central - Zendesk - Salesforce Open to learning new things and I am highly trainable. Knowledgeable in using Salesforce, Zendesk, and Service Now CRM. Please feel free to reach out if you need my service. Best Regards, Abby
    Featured Skill Technical Support
    Online Chat Support
    Email Support
    Ticketing System
    Customer Service
    Microsoft Active Directory
    Transaction Data Entry
    Virtual Assistance
    Administrative Support
    Client Management
    Customer Support
    Email Communication
    Data Entry
    Microsoft Excel
  • $7 hourly
    • 5.0/5
    • (5 jobs)
    I have vast experience with e-commerce general virtual tasks and well-equipped in managing any e-commerce business. Experiences in: Shopify Freshdesk Georgias Klarna and PayPal disputes Data entry Order fulfillment Order Management Product Fulfillment Facebook inquiries management and comments Shipment Tracking Refunds/Returns Chargebacks and disputes In addition, I am also a part time forex trader for my own account and was able to develop my own trading strategy. I have been trading Forex for more than 2 years, I trade according to price action with trends, counter trend and break out strategy and with proper risk management.
    Featured Skill Technical Support
    Ecommerce Order Fulfillment
    Customer Service
    Product Knowledge
    Customer Satisfaction
    Dropshipping
    Company Research
    Email Communication
    Order Tracking
    Data Entry
    Email Support
    Ecommerce Support
    Social Media Management
    Online Chat Support
    Zendesk
  • $25 hourly
    • 4.9/5
    • (11 jobs)
    With seven years of combined experience in full-cycle recruiting, virtual assistance, and sales, I have a track record of being a top performer in all fields. My expertise in recruiting covers a wide range of positions from entry-level to senior-level roles, such as: ✔️ IT professionals ✔️ Software Engineers ✔️ Health professionals ✔️ Admin workers ✔️ Sales representatives ✔️ Drafter ✔️ Fabricators ✔️ Welders ✔️ Warehouse workers I utilize various platforms such as job boards, applicant tracking systems, and social media channels to source and pre-screen candidates. I am well-versed in creating job descriptions, revising resumes, assisting with onboarding, and managing a team. Aside from my professional skills, I am also a goal-oriented, detail-focused, and passionate individual who believes in the value of hard work and commitment. I am a quick learner, and I always ensure that every recruitment process is a win-win situation for both the employer and the employee. I have also worked with various tools such as: 👉 Quickbooks 👉 Notion 👉 Nymeria/Hunter 👉 Calendly 👉 Microsoft Office Job boards/ATS used: 🏆 Indeed 🏆 Recruiterflow 🏆 Career Builder 🏆 Seek 🏆 Upwork 🏆 LinkedIn 🏆 Bullhorn 🏆 Compass 🏆 Greenhouse 🏆 Monster 🏆 WeWorkRemotely 🏆 RemoteOk 🏆 Facebook 🏆 Slack 🏆 Discord As Henry Ford once said, "Whether you think you can or you can't, you're right." I strongly believe that we should motivate ourselves to grow and become better every day. I am excited to connect with you and bring my skills and expertise to your organization!
    Featured Skill Technical Support
    Job Posting
    Phone Communication
    Accounting Basics
    Customer Service
    Lead Generation
    LinkedIn Recruiting
    Candidate Interviewing
    Candidate Sourcing
    Staff Recruitment & Management
    Resume Screening
    Recruiting
  • $15 hourly
    • 4.2/5
    • (3 jobs)
    I believe I am an excellent fit for the job you require and I am highly prepared to provide valuable assistance. I kindly request the opportunity to discuss my qualifications in further detail. Please allow me to support your project effectively and efficiently. As a seasoned professional with over 14+ years of experience in customer service, administrative support, data entry, and general assistance, I have consistently demonstrated my ability to drive optimal efficiency and deliver exceptional results. Throughout my career, I have excelled in various responsibilities, including accurate data entry, report generation, effective project management, and delivering superior customer service with meticulous attention to detail. These experiences have equipped me with the necessary skills and expertise to thrive in a role of this nature. Key highlights of my experience include: ✔Proficiency in English language fluency, ensuring effective communication. ✔Advanced skills in MS Word, MS Excel, Google Docs, Google Sheets, and similar software, with a typing speed of 62 wpm ✔A proven track record of performing diverse administrative support functions, encompassing data entry, reporting, and other vital tasks. ✔Demonstrated ability to work autonomously, exhibiting exceptional self-direction and minimal need for supervision. ✔Exceptional attention to detail and exemplary writing skills, facilitating the creation of concise and precise notes in repair tickets, emails, and all forms of correspondence. ✔Proficient multitasking capabilities within fast-paced, deadline-driven environments, consistently displaying top-level prioritization and fostering excellent interpersonal relationships. With regards to my technical background, I bring the following valuable competencies: ✔Extensive experience in provisioning and circuit design. ✔Familiarity with trouble ticketing systems and prior involvement in repair center or network operations center (NOC) support. ✔Expertise in testing and fault isolation on layers 1 and 2 of the OSI model. ✔Collaboration experience with major carriers such as Verizon, AT&T, CenturyLink, and others, as well as customer vendors and technical support NOCs. ✔Adept handling of inbound and outbound technical calls from diverse stakeholders, including customers, agents, and transport partners. ✔Proficient creation of internal trouble tickets and carrier tickets, implementing corrective actions, and effectively engaging the appropriate parties for timely issue resolution. ✔Comprehensive knowledge of WAN/LAN technologies and topologies. ✔Familiarity with leading router brands such as Cisco, Juniper, and Adtran. ✔A thorough understanding of originating and terminating call flows. ✔Prior exposure to working with competitive local exchange carriers (CLECs) and proven expertise in T1, fiber, and DS3 repair. Combining my diverse skill set and technical proficiency, I am confident in my ability to make a significant contribution to your project. I am eager to apply my knowledge and provide exceptional support tailored to your specific needs. Thank you for considering my application. I eagerly anticipate the opportunity to discuss my qualifications further. Please do not hesitate to reach out with any additional questions or information you may require.
    Featured Skill Technical Support
    Order Entry
    Telemarketing
    Email Marketing
    Customer Service
    Scheduling
    Customer Support
    Provisioning
    Cold Calling
    Zendesk
    Online Chat Support
    Data Entry
    English
    Real Estate
  • $6 hourly
    • 0.0/5
    • (10 jobs)
    Detail-oriented and highly organized Data Entry Specialist with 2 years of experience in accurately inputting, managing, and maintaining data across various platforms. Adept at using spreadsheets to streamline operations and ensure data integrity. Proven ability to handle large volumes of data with precision and confidentiality. - Data Entry and Management - Proficient in Microsoft Office Suite (Excel, Word, Access) - Strong Attention to Detail - Excellent Organizational Skills - Effective Communication Skills - Ability to Meet Tight Deadlines
    Featured Skill Technical Support
    Customer Support
    Data Entry
    Typing
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