Hire the best Technical Support Specialists in San Pedro

Check out Technical Support Specialists in San Pedro with the skills you need for your next job.

Clients rate Technical Support specialists
Rating is 4.6 out of 5.
4.6/5
based on 914 client reviews
Nina Irish D.
$15/hr
  • Trophy Icon Technical Support
  • Inbound Inquiry
  • Logo Design
  • Customer Service
  • Photo Editing
  • Online Chat Support
  • Virtual Assistant
  • Canva
  • Adobe Photoshop
  • Interpersonal Skills
  • Social Media Management
  • Facebook
  • Instagram
  • Google Docs

I can help you out regards with customer service and other VA tasks. I have more than four years of customer service experience. I have handled sales, cold calling, telemarketing, technical support, answering email, and chat concerns. As a virtual assistant, I have learned how to edit websites using WordPress, edit content, edit photos using Photoshop and Canva. I also handled Social Media accounts, help them grow and get organic likes and followers. SKILLS Administrative Works using: InfusionSoft / Keap (CRM) Ricochet (CRM) Turbo Dial Asana Microsoft Teams RingCentral Dashlane Sendible SEO / MetaData Writing Telemarketer / Appointment...

Virgilio S.
$20/hr
  • Trophy Icon Technical Support
  • Microsoft Active Directory
  • DNS
  • Microsoft Exchange Online
  • Customer Support
  • Communication Etiquette
  • End User Technical Support
  • Administrative Support
  • System Configuration
  • Jira
  • Business with 100-999 Employees
  • Atlassian JIRA
  • Incident Management

Administering a cloud-based office suite and the needs to setup your subscriptions might be a hassle time for you. Or maybe you just need an assistance in setting up your mailbox, increasing it's security or setting some rules for a customized mail flow. Or you're just a newbie on using a cloud based storage like OneDrive; or a collaboration tool like SharePoint and you want to use and explore it's feature. Implementation of Office 365 and GSuite, in general, might be a tedious task and needs a good planning. You need to make sure that if you wish to use these products, you can maximize its full potential without compromising your data's...

Kaye E.
$8/hr
  • Trophy Icon Technical Support
  • Email Support
  • Appointment Setting
  • Outbound Sales
  • Time Management
  • Inbound Inquiry
  • Data Entry
  • Documentation
  • Market Research
  • Customer Support
  • Data Scraping
  • Web Scraper

Keeping clients satisfied with a company's services is one of the most important parts of running a business. It's a deciding factor of whether a company will succeed and continue to grow. Having a competent customer service team is necessary for you to thrive in any endeavor. By having me as part of your team, I can offer dynamic support to our clients, and I will ensure to demonstrate above par quality service all the time. I am eager to learn, which makes me an asset to any team that I will be assigned to as I am flexible and adaptive depending on the nature of work that I am tasked to do so. If you would like to consider me for any...

Francis Ronan B.
$250/hr
  • Trophy Icon Technical Support
  • Telecommunications
  • End User Technical Support
  • Virtual Assistant
  • Computer Network
  • Network Engineering
  • Telecommunications Engineering
  • Project Management

COMPETENCIES Licensed Electronics Engineer Cisco Certified Network Associate (CCNA) CCNP- Switch 7 Years Project Team Lead Experience Knowledgeable in BTS/3G/4G/5G Knowledgeable in IP network Configuration & Troubleshooting Experience in Wireless Point-to-Point Solution Experience in Copper/Fiber/Wireless Technology Self-motivated and Self Learner Axis Certified Professional With valid driver's license

Joshua M.
$11/hr
  • Trophy Icon Technical Support
  • Virtual Assistant
  • Customer Support
  • Customer Service
  • Web Development
  • Website Development
  • Web Testing
  • ESL Teaching
  • Video Editing
  • Voice Recording
  • Communication
  • Customer Relationship Management
  • Administrative Support
  • Voice Acting
  • Voice-Over

I am all about "company-first". As an employee, I understand what a company prioritizes. I am not a "Yes" man. If I see an issue with a certain decision, I make sure to bring it up for the good of the company. I have a bachelor's degree in Information Technology which makes me a technical person. I am a fast learner to new apps and able to adapt to include them in my workflow. I am well-versed in both macOS and Windows environments. (Currently studying Linux) I am always open to new tasks. I easily learn new tasks given to me. I'm available for part-time, full-time and long-term. Looking forward to meeting you!

Erick Christopher Velonza P.
$20/hr
  • Trophy Icon Technical Support
  • Data Entry
  • Microsoft Active Directory
  • Microsoft Office
  • Information Technology Operations
  • VoIP Administration
  • Desktop Support
  • Virtual Assistant
  • Internet Research
  • Customer Support
  • Phone Support
  • Call Handling
  • Wireless Network Implementation
  • Wireless Security
  • Network Monitoring

With more than 14 years of I.T. experience in Operations and Management with outstanding proficiency on the following: * Desktop / Desk Side / Remote Support (Installation, Maintenance and Administration) for Multiple Microsoft Windows OS Platforms: - Windows 10 Pro on AD - Windows 8 and 8.1 - Windows 7 on AD - Windows XP on AD * Desktop / Desk Side / Remote Support for Multiple Microsoft Office Products: - Microsoft Office 2016 Pro - Microsoft Office 2013 Pro - Microsoft Office 2010 Pro - Microsoft Office 2007 Pro - Microsoft Office 365 # MS Word # MS Excel # MS Outlook # MS...

Celine Anne B.
$7/hr
  • Trophy Icon Technical Support
  • Customer Experience
  • Customer Service
  • Communication
  • Data Entry
  • Virtual Assistant
  • Computer Skills
  • Email Etiquette
  • Email Handling
  • Adobe Photoshop
  • Canva
  • Communications

🌟VIRTUAL ASSITANT AND CUSTOMER SUPPORT SUPERSTAR🌟 ✅HIGHLY ORGANIZED - skilled at completing and prioritizing task even under pressure. Known for work ethic and dedication to explore new opportunities to further enhance career. ✅HARDWORKING and SELF MOTIVATED PROFESSIONAL, offering more than 6 years of experience delivering exceptional service within a dynamic Industry. ✅ A tech-savvy person that can use multiple software such as MS tools/GoogleApps/Photoshop/Canva. A problem solver that think outside the box. ✅EFFECTIVE COMMUNICATOR - with bilingual fluency in English and Filipino. ✅ highly trained on handling diverse people, I...

May-Ann G.
$7/hr
  • Trophy Icon Technical Support
  • Slack
  • Customer Service
  • Virtual Assistant
  • Interpersonal Skills
  • Xero
  • Shopify
  • Product Knowledge
  • Answered Ticket
  • Communication Skills
  • Email Communication
  • Online Chat Support
  • Email Support
  • Zendesk
  • Order Tracking

I am a highly talented and dedicated professional with over five years of progressive experience in Customer Service. Multi-tasking is one of my key strengths. I can work independently, and I also love working in a team. I enjoy talking to different types of people. It is easy for me to start a conversation to build a connection with customers to gain their trust and serve them better.

Julius C.
$22/hr
  • Trophy Icon Technical Support
  • CRM Software
  • Microsoft Office
  • Hardware Troubleshooting
  • Customer Service
  • Video Editing
  • Music Production
  • YouTube Development
  • Social Media Content Creation
  • Computer Network
  • Podcast Production
  • Adobe Premiere Pro
  • Ableton Live
  • Audacity
  • Adobe Photoshop

I would like to contribute my experience providing technical support, help desk, and virtual assistant services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills. In my 4 years in a call center industry and in technical support, I learned and acquired a lot of skills and techniques in troubleshooting, assisting customers over the phone. I have been using a Windows-based system and web-based program to give quality services to customers. Looking forward to work with you!

France Ezra G.
$8/hr
  • Trophy Icon Technical Support
  • Customer Service
  • Virtual Assistant
  • Microsoft Azure
  • Trello
  • Cloud Management Software
  • Administrative Support
  • Data Entry
  • Executive Support
  • Social Media Management
  • Online Chat Support
  • Email Support
  • Researcher
  • Wikipedia
  • Social Media Marketing

Hi there! As an experienced Administrative Assistant for 1 year and 5 months. I monitor Google Sheets, organise schedules, research, create presentation slides, reach out to potential social media managers and venues, help a client become a UGC brand ambassador, do affiliate marketing, and much more! I have handled Social Media like Instagram, Tiktok and Facebook to increase engagement and reach out to other brands relating to UGC. In addition, I have handled LinkedIn, Wiki, Handshake, and Indeed . Worked with individuals, start-up companies and big companies based in the US, helping them with admin tasks to make sure that tasks are up to...

Dexter Roy H.
$7/hr
  • Trophy Icon Technical Support
  • Fraud Mitigation
  • Incident Management
  • Customer Experience
  • Fraud Analysis
  • LexisNexis
  • Atlas

I have a degree in Psychology, and I thought at first Customer Service doesn’t have any relevance to the course I finished, but hey look, in reality, Customer Service is a full definition of Psychology. You have to understand their behavior, their characteristics, apply the right response to make sure they are happy right before the conversation ends. After 5 successful years in the world of Customer Service, I know what it takes to exceed expectations not only with Customer Satisfaction, also 100% inclined with policies, procedures, goals, and metrics. In my current role as a Customer Care Specialist, I was able to produce a remarkable set...

Kim T.
$7/hr
  • Trophy Icon Technical Support
  • Price/Quote Negotiation
  • Contract Negotiation
  • Telemarketing
  • Customer Service
  • Business Activity Monitoring Software
  • Sales Writing
  • Social Media Plugin
  • Email Support
  • Email Marketing
  • Email Etiquette
  • Virtual Assistant
  • Customer Support Plugin

I am an experienced professional with different employment history related to Sales industry. I am dedicated, energetic, with active communication skills and strong customer service acumen. I am currently seeking for a position in the customer service industry where my experience and customer service skills will be put to good use while ensuring each customers needs are met and their experience is satisfactory

Queency Anne L.
$10/hr
  • Trophy Icon Technical Support
  • Customer Support
  • Data Scraping
  • Online Chat Support
  • Virtual Assistant

Hi I am Queency a mom and working as a technical support. I am reliable for everything I do so if you need assistance I can be of help. I have been working in the BPO industry since 2014, I have been a customer service representative as well. I am very flexoble where I can also be a virtual assistant and do admin task. Skills: Fixing issue for phones or any internet of things. Computer hardware and software, including installation, configuration, management, troubleshooting and support. Provide help desk support via phone, email or any other ways of electronic communication with the end-users. Perform diagnostics and troubleshooting on...

Benard B.
$8/hr
  • Trophy Icon Technical Support
  • Customer Support
  • Active Directory
  • Email Technical Support
  • Email Handling
  • Hardware Troubleshooting
  • Communication Etiquette
  • Product Knowledge
  • Email Communication
  • Answered Ticket
  • Dispatch

8+ years of experience in Customer Service and Technical Support. Constant performer to different clients including Australian Internet Service Provider, US Mobile Company, and US (Global) Helpdesk. I work great in a team but can also perform well independently when needed. As a team player, I share and take advice, share credits, and always open to new knowledge, for the team's success.

Pablo E.
$8/hr
  • Trophy Icon Technical Support
  • Customer Service
  • Data Entry
  • In-App Support
  • Virtual Assistance
  • Virtual Assistant
  • Online Chat Support
  • Phone Communication
  • Scheduling
  • Troubleshooting

I'm Pablo, your All-Around Customer Service Representative, and Virtual Assistant. My experience in BPO / Corporate world has taught me attention to detail, to multi-task, to be resourceful, and to never give up. I value my client's success; that's why I always give my all in every task. SKILLS: - Customer Care - Inbound & Outbound calling - Verifying benefits and eligibility - Claims - Inbound calling - Data entry - Sales My proactiveness, passion, and integrity help me ensure to always get the job done efficiently and effectively. I'm willing to learn new stuff inside this industry

Laila C.
$5/hr
  • Trophy Icon Technical Support
  • Phone Communication
  • Customer Service Training

I'm a Technical Support working in BPO for Financial Services. Been in the industry for 6years now and through the years being in a different job I could say that I have learn a lot of knowledge and experience. Despite that I know that there are still a lot to learn and I'm open to widen my horizon and accepts new challenges. Being able to adapt to a new working experience will help me grow and I know that I can definitely contribute to an organization I will be in. I value commitment and responsibility towards any endeavor I have and trying my luck to be a virtual assistant is one thing I'm looking forward to.

Jela Ann A.
$6/hr
  • Trophy Icon Technical Support
  • Email Support
  • Microsoft Office
  • Customer Service
  • Computer
  • Customer Experience
  • Computer Engineering
  • Customer Experience Management Software
  • Financial Consulting
  • Customer Support
  • Online Chat Support

AREAS OF INTEREST Computers, Mathematics, Sports SKILLS SUMMARY Nine years of experience in customer service and team handling. Possesses strong background in computer hardware and software troubleshooting and average written and oral communication skills. Team management.

Troi E.
$5/hr
  • Trophy Icon Technical Support
  • Customer Experience
  • Customer Service
  • Technical Advisor

I'm a Customer service representative who can do Technical support. Fast learner easy to adapt and a listener. Been in the industry for 10 years can switch to different jobs just as long as there's training.

Titus G.
$7/hr
  • Trophy Icon Technical Support
  • Inbound Inquiry
  • Salesforce
  • Adobe Acrobat
  • Customer Service
  • Microsoft Word
  • Microsoft Excel
  • Amadeus
  • Email Communication
  • Sales
  • Online Chat Support
  • Communications
  • Troubleshooting
  • Microsoft Teams

Detail-oriented professional with top skills in customer relations, problem-solving and recordkeeping. Talented in addressing different service and product problems with thorough and positive style. Ready to help with focus on finding creative solutions to conflicts and complaints.

Zoren D.
$5/hr
  • Trophy Icon Technical Support
  • Administrative Support
  • Virtual Assistance
  • Microsoft Office
  • Customer Service
  • Social Media Management
  • Data Entry
  • Email Support
  • Tech & IT
  • Bookkeeping
  • Microsoft Excel

I always love and enjoy what I do, I have a steady source of motivation that drives me to do my best. This passion led me to challenge myself daily and learn new skills that helped me to be better. I am a competitive and well-driven worker. I'm well experienced when it comes to Customer service, VIrtual assistance and Website maintenance. This helped me develop both my management and critical thinking skills. • Submit Service Requests. • Maintain database. • Troubleshoot. • Respond to Help Requests. • Processes customer and account source documents. • Maintains data entry requirements by following data program techniques and procedures. •...

Viktor Rommel C.
$8/hr
  • Trophy Icon Technical Support
  • Customer Service
  • Tech & IT

I'm an ICT Service desk / Technical Support I've got: –9+ years of work experience –Experienced handling Technical Support in these fields: -ISP Support -Application software support -Desktop and Mobile Support –Also got an experience in Customer Service roles

Shermine Jane B.
$5/hr
  • Trophy Icon Technical Support
  • Microsoft Office
  • Google Suite
  • Sales
  • Email Support
  • Customer Service
  • Executive Assistant
  • Online Chat Support

Hi there! My name is Jane and I am new here in Upwork. I am superpumped and excited to start finding the work of my dreams here. I am a quick learner and can definitely work under pressure with minimal supervision. Let me know how I can help you!

Roennie B.
$15/hr
  • Trophy Icon Technical Support
  • Business
  • Phone Communication
  • Literacy
  • Computer
  • Computer Skills
  • Customer Service
  • Tech & IT
  • Ecommerce Website

Summary Outgoing and friendly customer service representative with 6 years of experience providing incomparable customer service and maintaining a polite, friendly, and professional demeanor

Jeremiah H.
$5/hr
  • Trophy Icon Technical Support
  • Hardware Troubleshooting
  • Live Chat Operator
  • Customer Support
  • Sales
  • Online Chat Support
  • Email Technical Support
  • Troubleshooting

I have 3 years of technical support experience with a sales background. I can do email and chat support. I'm proficient in using the following tools such as Zendesk GoToAssist Cleverbridge Zopim Live Chat Google Suites Outlook TeamViewer Email Management Web Development Project Management Outside of work I play Ultimate Frisbee, Basketball, Badminton.

Greatsky C.
$8/hr
  • Trophy Icon Technical Support
  • Medical Virtual Assistant
  • Project Management
  • Game Testing
  • Video Game Review
  • Email Support
  • Healthcare
  • Healthcare Management
  • Nursing Management
  • Nursing
  • Online Chat Support

Good day to you! I am a Registered Nurse. My specialty is in Health Care Insurance and I have several years of customer service experience over the phone and online including but not limited to appointment setting and scheduling. I also have prior experiences in handling non-voice accounts (back office, chat support) for sales in an aggressive setting as its Operations Manager for four years. I also have an extensive experience in Medical Transcription for audio and video as well as closed captioning. Over the years, I have developed impressive customer service skills and consider myself to be a critical problem solver. I am passionate...

Michael B.
$3/hr
  • Trophy Icon Technical Support
  • Provisioning
  • Customer Support

Hi! My name is Cari Michael C. Biago from the Philippines. I've been in the Business Process Outsourcing industry since 2013. I've handled different international accounts such as AT&T, LG Home Appliance, T-Mobile, First American Title, and RingCentral. My duties and responsibilities from my work experiences are taking inbound calls for customer and technical support queries and making outbound calls to follow up on unresolved technical issues. I also provide email assistance in cases where customers are not available to be on the phone. I have a deep understanding of setting up phone systems and Integrated Voice Recording (IVR) for your...

Miguel M.
$3/hr
  • Trophy Icon Technical Support
  • ServiceNow
  • Microsoft Excel
  • Typing
  • Tech & IT
  • Customer Service
  • Quality Assurance
  • Microsoft PowerPoint
  • Microsoft Office
  • Computer Graphics

Troubleshoot PC, Data Entry, Typing Skills, Technical Support, Programming, Computer Graphics and Design, Networking, Create Excel tools and Data Analyst

$NaN/hr

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