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Hire the best Technical Support Specialists in Islamabad, PK

Check out Technical Support Specialists in Islamabad, PK with the skills you need for your next job.
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Rating is 4.7 out of 5.
4.7/5
based on 254 client reviews
  • $40 hourly

    • 5.0/5
    • (256 jobs)
    👋 Hello! I specialize in Microsoft 365 and Google Workspace, Azure, Google Cloud, Amazon Web Services, PowerShell, Squarespace/WIX landing pages, web hosting setup and web development, configuring cloud hosting solutions, and email/SMTP-related services. Let me break down my expertise for you: Email Migration: Migrating from one email platform to another? No sweat. With a track record of thousands of successful mailbox transfers between Microsoft 365 and Google Workspace, I ensure data integrity and minimal disruption. Sender Domain Authentication: SPF, DKIM, DMARC—I’ve got these covered. Strengthen your sender reputation and prevent spoofing and stop your emails from going to spam. Cloud Hosting Architect: Building scalable, secure cloud environments is my forte. Whether it’s AWS, Azure, or Google Cloud, I design infrastructure that aligns with your business goals. High availability, load balancing, and auto-scaling—I’ve got it covered. Web Development: I have extensive experience in both front-end and back-end technologies. Whether it’s creating visually appealing websites or building complex web applications, I use the latest frameworks to bring your ideas to life. Responsive design and seamless navigation are my priorities. E-commerce Development: If you’re setting up an online store, count me in! I specialize in secure, feature-rich e-commerce platforms. From intuitive product listings to secure payment gateways, I’ll optimize your site for success. Email Services: Email Deliverability: Email campaigns need finesse. I optimize deliverability, minimize spam, and maximize open rates. Let’s keep your messages out of the abyss and in the inbox where they belong. Authentication protocols are my playground. I configure SPF, DKIM, and DMARC to safeguard your reputation. I’m committed to exceptional results and exceeding expectations. Reach out, and let’s elevate your email capabilities together! 🚀
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    WordPress
    Email Security
    Web Hosting
    Web Server
    Office 365
    Google
    Marketing
    Rackspace
    Microsoft Teams
    Linux System Administration
    Microsoft Exchange Online
    Email Deliverability
    Tech & IT
    Microsoft Active Directory
  • $100 hourly

    • 5.0/5
    • (0 jobs)
    My mission:📞 OPS , Revenue, Personal Life - Automate 3 main parts of your business. My clients see a 4-8% 📈 time saving in Year 1, and approximately a 8% decrease in administrative operations. Python & JS | SaaS automation (CRM, RPA, HRMs, PM, AI Bots) | Data Scraping | Google Sheets script | Chrome Extensions | API automation | Axiom AI | Bardeen | Cloud (AWS & Digital Ocean only) | Clay.com | Social Media automation SaaS: CRMs | PandaDoc | DocuSign | Airtable | ChatGPT | GHL | E-commerce automation AI & ML: Retrieval Augmented Generation (RAG) | AI LLM Integration | AutoGPT agents | Langchain AI | Basic Model Fine-tuning Apps: Zoho, GHL, Close & Hubspot CRM CRM | Apollo & Zoominfo | Clickup, Monday & Asana | G & MS Suite | A few More... Models: OpenAI models, Claude, Bard, AI21, Mistral 7B, ChatGPT (Site) ChatBots; Intercom & Vocieflow I can assist you in developing the "best possible automation workflow ideas and practices used at Fortune 500 companies" and provide long-term support. 👨‍💻 Who Am I❓ I'm a dedicated automation DEV & consultant. In the past, I worked with Morgan Stanley and a large Chicago-based hedge fund firm, where I have a proven track record of providing automation solutions & writing programs for complex, boring tasks at scale. 🌟 Automation Consulting: I promise to help you automate your workflows like Fortune 500 companies. I'm well-versed in automation solutions for CRM, Web scrapers, AI agents, workflow bots and APIs, seamlessly integrating them with a wide range of applications. 🔗 Integration Expert: From emails to Salesforce, Twilio to Google Sheets, and Gmail to Slack, I've successfully integrated a myriad of platforms to streamline and optimize your business processes. I'm proficient in automation solutions like desktop, web, Zapier, and Integromat, and I've seamlessly integrated them with various CRMs. Tools: Make.com, Custom API & Zapier 🔧 Extension Master: I can develop user-friendly, simple to complex Chrome automation extensions for you using industry best practices. I've previously built extensions used by thousands of monthly users. 🔧 Full Stack Development: ReactFlow, Next.js Languages: Python ⭐ My areas of expertise in browser extensions include: ✅ Development of browser extensions for Chrome & Edge ✅ Data scraping ✅ DOM manipulation ✅ API Scrapers ✅ Deployment and approval on all browser stores ⭐ Why Me? The following commitments are included by default on all projects: ✅ Developed products used by thousands of users ✅ Response within 2 business hours ✅ Coding according to global best practices ✅ Efficient in asynchronous work collaboration
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Dev & IT Project Management
    Project Management
    General Project Consulting
    Software Consultation
    Natural Language Processing
    Large Language Model
    AI Consulting
    AI Product Management
    Computer Vision
    Machine Learning
    Asana
    CRM Development
    Python
    Artificial Intelligence
  • $35 hourly

    • 5.0/5
    • (32 jobs)
    ⭐⭐⭐⭐⭐ 5-Star Rating ✅ 🏆 Top Rated Performer on Upwork ✅ 100% Job Success Score ✅ Professional 🔥Having trouble with your computer? Whether it's slow performance, software issues, or other problems, I can help! As an experienced IT Support Specialist System Administrator and, I offer fast and reliable remote computer repair, tech support, and system management services. Whether you're using Windows 10, Windows 11, or macOS, I'll get things running smoothly again 🔥Need a customized Windows 10 ISO? I specialize in creating tailored Windows 10 ISO files to meet your specific needs, whether it's pre-installed software, drivers, or configuration settings. From PowerShell scripting to WIM file management, I can craft a solution that saves you time and ensures a seamless installation process. Let me help you with your custom Windows deployments! Having good expertise in: Remote Desktop Setup With Windows Password Recovery Slow Boot Fixe & Blue Screen of Death (BSOD) troubleshooting And Recovery WIFI Troubleshooting, LAN Connectivity fixes Disk Storage Space Optimization & System Restore Windows 10 Customize ISO and Image Windows 10 MDT (Media Deployment Toolkit) deployment PC Hardware Upgrades Components Computer Repair (Windows 11 & Mac) Desktop Remote support & troubleshooting for PCs and laptops Virus Removal and Spyware/Adware Removal With Tools Data Backup Solutions & Cloud Backup Services Password Reset & Recovery assistance Virtual Machine Configuration and migration Cleaning unnecessary files. Virtual Box setup VDI,VHD,VHDX conversion Virtual Machine To Bootable ISO conversion Pos $ Kiosks Configuration With Printer Installation and Setup PC maintenance Improvement & Hardware Optimization for business workstations SSD Cloning And Migration, Bad Sector Recovery, HDD Upgrades, and external drive setup BIOS Setup Updates & Clean Up Full Drive, Free Up hard disk Storage Space PC diagnostics and Restore with DISM tools Recovery With PowerShell And Command Prompts Anti-Virus Setup, Protection & Monitoring Pop-up Ads Removal and Malware Prevention Microsoft Windows 10 & Apple macOS MacBook Pro Installation Software Installation & Updates (e.g., Microsoft Office, Windows Desktop, Ubuntu) Printer Setup & Network Printer Configuration, Thermal Printers (Zebra) Installation Creating Windows 11 Customize ISO or Image with drivers, software, removing bloatware and settings Custom Windows Imaging, WIM File Management, Windows Unattended file, Windows Deployment Services (WDS) I provide fast and reliable remote support through TeamViewer or Any Desk. I ensure you will receive top-tier IT support from me to all your needs. If you're dealing with gaming computer issues, network or DNS failures, or need help with system administration, I am here to assist.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    CompTIA
    Windows 10 Administration
    Desktop & Laptop Support
    Operating Systems Development
    IT Service Management
    System Administration
    Product Knowledge
    Computer Network
    End User Technical Support
    Microsoft Windows
    Tech & IT
    Troubleshooting
    IT Support
    Computer Maintenance
  • $6 hourly

    • 5.0/5
    • (6 jobs)
    As an expert customer service specialist with experience in handling diverse customer inquiries and complaints, I am happy to offer my service to the Freelancing community. With a proven track record of delivering customer experiences, I am confident in my ability to contribute to your team's success. I have a Master's degree in Business Administration with Marketing and have about 8 years of working experience in Customer Care and IT Operations. Throughout my career, I have gained the required knowledge and expertise in addressing customer concerns and resolving issues to their satisfaction. I am well-versed in utilizing a range of communication channels, including email, phone, shadow sessions, and chat, to provide prompt and effective support to customers. My ability to multitask, prioritize, and work efficiently under pressure has enabled me to maintain a high level of productivity and deliver the required results. As a customer service specialist, I am responsible for handling customer inquiries, complaints, and support requests. I ensure customer satisfaction and help resolve any issues that customers may have. My services include: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Resolve customer complaints and issues using sound judgment and problem-solving skills. • Escalate complex or unresolved issues to appropriate teams or management. • Maintain accurate records of customer interactions and transactions. • Provide product information and support to customers. • Follow up with customers to ensure their issues have been resolved and they are satisfied with the service received. • Collaborate with other teams and departments to ensure customer needs are being met. • Continuously develop knowledge of company products and services to provide the best possible support to customers. As a customer care specialist, I understand the importance of clear and effective communication, problem-solving, and building strong relationships with customers. I have a proven track record of delivering exceptional service to customers, resolving complex issues, and exceeding customer satisfaction targets. In addition to my expertise in customer care, I am proficient in using a wide range of productivity tools and following software which enables me to provide valuable insights and support to the team. • Google Suite • Stripe • SmarterTrack • Zoho • Zendesk • Provide Support • Live Chat • GitHub • Canva • Jira • Slack • HubSpot • Microsoft 365 In addition to my technical skills, I have excellent interpersonal skills that allow me to build strong relationships with customers and team members. I am an empathetic listener who can put customers at ease and help them feel heard and understood. My positive attitude toward providing customer experiences is infectious, and I thrive in dynamic environments. I am excited about the opportunity to bring my skills and experience to your organization and contribute to your mission. Thank you for considering my application. I look forward to discussing my qualifications further.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Order Processing
    Facebook Ad Campaign
    Incident Management
    Microsoft Active Directory
    Office 365
    Zoho Desk
    Canva
    Live Chat Software
    Executive Support
    Virtual Assistance
    Zoho CRM
    Customer Support
    Email Support
    Zendesk
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    👋 𝗚𝗿𝗲𝗲𝘁𝗶𝗻𝗴𝘀! I'm available for new ventures 🎤 𝗙𝗹𝘂𝗲𝗻𝘁 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 𝗦𝗽𝗲𝗮𝗸𝗲𝗿 (Check My Introductory Video) ⭐ 4+ 𝐘𝐞𝐚𝐫𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 ⭐ 𝟯𝟬+ 𝗦𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 ✅ 𝗪𝗼𝗿𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝘁𝗶𝗺𝗲𝘇𝗼𝗻𝗲 🔍 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲: Greetings! I'm Muhammad Shuaib, a seasoned customer service representative with a decade of experience under my belt. I am a seasoned Virtual Assistant and customer service representative with over five years of experience in business operations, management, sales and customer service, I worked with a diverse range of E-commerce companies based in the USA, UK, and Australia. Serving the customer properly and top level management is the lifeblood of any business, and the wrong person can turn a prospect into a dud. If you want to see your company or business at the peak, you need a seasoned professional with a love for the game. As your Virtual Assistant, I will be professional when I speak to your prospects with the required level of assertiveness needed. If you need a true professional caller to test out your business customer service, don't worry I will get this done for you in any way you need it to be. 🌟 𝗪𝗵𝗮𝘁 𝗦𝗲𝘁𝘀 𝗠𝗲 𝗔𝗽𝗮𝗿𝘁: My secret sauce? A perfect mix of empathy and efficiency. I don't just handle inquiries; I create customer connections. Every interaction is an opportunity to exceed expectations and leave a lasting positive impression. I ensure your customers feel heard and valued 💼 𝗦𝗸𝗶𝗹𝗹𝘀: 📞 Customer Service Representative 📧 Email Support 💬 Live Chat Engagement 🤝 Executive Virtual Assistant 🎧 Inbound & Outbound Calls Answering 😍 Social Media Management 📝 Project Management 💻 Operations Assistance 📧 Executive Inbox & Calender Management 💡 Lead Generation 🔎 Pre-Qualifying Leads 🌐 Web Research & Data Entry 🖥️ 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲𝘀 𝗮𝗻𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗮𝗺 𝗦𝗮𝘃𝘃𝘆 𝘄𝗶𝘁𝗵 🔹Zendesk🔹Freshdesk🔹Gorgias🔹Shopify🔹Intercom🔹Hubspot🔹Jobber🔹Slack 🔹Asana🔹Salesforce🔹Ringcentral🔹Pipedrive🔹Zoho CRM🔹Google Docs 🔹Linkedin Sales Navigator🔹Appollo🔹Snov🔹Notion🔹Monday.com🔹 Chatgpt 💬 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲: Ready to elevate your customer service game? Let's discuss how I can contribute to your success. Your happy customers are just a message away! 🚀📬
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    End User Technical Support
    Product Description
    Answered Ticket
    Email Communication
    Customer Satisfaction
    Administrative Support
    Customer Service Chatbot
    Customer Service
    Zendesk
    Online Chat Support
    Email Support
    Phone Support
  • $7 hourly

    • 5.0/5
    • (27 jobs)
    🥇𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐈𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭 𝐅𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐞𝐫 💯 𝟏𝟎𝟎 % 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐑𝐚𝐭𝐞 💥 𝐑𝐚𝐧𝐤𝐢𝐧𝐠 𝐢𝐧 𝐭𝐡𝐞 𝐭𝐨𝐩 𝟏% 𝐨𝐟 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐄𝐱𝐩𝐞𝐫𝐭 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤. ⌛ Feel free to hit "𝐈𝐍𝐕𝐈𝐓𝐄" Button. Available to Start Immediately. Greetings! I'm Muhammad Sheheryar, a dedicated Shopify expert with a proven track record of success in the e-commerce realm. Over the past 9 years, I've collaborated with over 50 Shopify stores, helping them thrive in the competitive online market. My multifaceted skill set covers a wide range of services tailored to enhance every aspect of your e-commerce venture. Core Services: 1. Website Development and Design: Crafted visually stunning and user-friendly Shopify websites. Implemented customized features for specific business needs. 2. Shopify Dropshipping Store: Established turnkey dropshipping stores, leveraging Shopify's robust features. Integrated reliable suppliers and automated order fulfillment processes. 3. Product Listing and Optimization: Created compelling product listings with a focus on SEO. Employed optimization strategies to boost product discoverability. 4. Order Processing and Labels: Streamlined order processing systems for efficiency. Developed label solutions to enhance shipping and fulfillment. 5. Graphic Designing: Produced captivating visuals for brand identity. Ensured design consistency across online platforms. 6. Email Marketing: Orchestrated targeted email campaigns for customer engagement. Implemented automation for personalized communication. 7. Google and Facebook Ads: Executed strategic ad campaigns on Google and Facebook. Monitored and optimized ad performance for maximum ROI. 8. SEO: Implemented SEO best practices for improved rankings. Offered a comprehensive range of services to address diverse client needs. 9. Shopify App Integration: Integrated and configured third-party apps to enhance store functionality. Provided recommendations for apps tailored to specific business goals. 10. Theme Customization: Customized Shopify themes to align with brand aesthetics and user experience. Ensured mobile responsiveness and optimal performance. 11. Data Migration and Upgrades: Seamless migration of data from other platforms to Shopify. Managed version upgrades and ensured compatibility with the latest features. 12. Performance Optimization: Conducted audits to identify and resolve performance bottlenecks. Implemented strategies for faster page loading and enhanced user experience. 13. Customer Service: Implemented efficient customer service strategies for enhanced user experience. Set up and managed support systems to address inquiries and resolve issues. Why Choose Me: Proven expertise with a successful track record. Dedication to delivering high-quality results on time and within budget. Client-centric approach, ensuring clear communication and collaboration. Let's collaborate to take your Shopify store to new heights! Whether you're starting from scratch or looking to enhance your existing setup, I'm here to bring your e-commerce vision to life. #ShopifyExpert #DropshippingPro #SEOOptimization #ShopifyDesign #ResultsMatter #BusinessGrowth #ClientSatisfaction #Upwork #ShopifySuccess #OnlineBusiness #Ecommerce #DigitalMarketing #ShopifySEO #ShopifyCustomization #ConversionOptimization #ShopifyServices #ShopifyDropshipping #Shopify #VirtualAssistant #Shopifyassistant #Shopifyoperation #Shopifymanager #Shopifypro #Shopifystoremanager #Storemanager
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Amazon Listing
    eBay Listing
    Customer Service
    Shipping Labels
    Product Listings
    Email Campaign Optimization
    Website
    Information Technology
    Analytics
    Technical Project Management
    Shopify SEO
    Advertisement
    Web Analytics
    Shopify
  • $25 hourly

    • 5.0/5
    • (277 jobs)
    🏆 100% Quality work 👍 Top Rated developer by Upwork I’m an Ecommerce Prestashop & Woocommerce Officially certified developer along with executive skills, that aims to save clients time & money by providing accurate and quality results. I understand the importance of paying close attention to the detail & requirements of the client! Experience • Prestashop 1.6, 1.7 & 1.8 Ecommerce • Woocommerce/Wordpress • OpenCart Ecommerce • Website/Domain migration → Centos-SSH • Design & development • PHP, CSS, SQL, JS, API , Payment integrations • Cloudflare migration (of any website)
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Google Analytics
    Web Development
    Domain Migration
    Ecommerce Website Development
    Eshop
    HTML5
    CSS
    PrestaShop
    WordPress
    SQL
    WooCommerce
    PHP
    OpenCart
    Bug Fix
  • $25 hourly

    • 5.0/5
    • (42 jobs)
    I am Mati ur Rehman, an experienced IT professional specializing in comprehensive technical support, Google Workspace administration, email migrations, and WordPress development. With over seven years of hands-on experience, I have successfully helped businesses across various industries, including small businesses, startups, and healthcare, streamline their IT operations and establish a robust online presence. Whether you need seamless email migration, expert WordPress website management, or reliable IT consultation, I am here to deliver tailored solutions that meet your needs. _________________________________________________________________________ What I Offer: 💻 Technical Support Services 🌐 Remote support for Mac and Windows environments. 🔧 Troubleshooting software and hardware issues to minimize downtime. 📊 IT consultation and workflow optimization. ☁️ Google Workspace Administration 🛠️ Setting up and managing accounts, permissions, and Shared Drives. 🛡️ Configuring DNS (SPF, DKIM, DMARC) to improve email deliverability. 📂 Data migration and seamless integration with other platforms. 📧 Email Migration & Deliverability 🚀 Migrating email accounts from HostGator, cPanel, Rackspace, and more to Google Workspace or Office 365. ✉️ Resolving deliverability issues and securing email systems with updated DNS configurations. ✅ Ensuring smooth transitions with minimal downtime. 🌐 WordPress Development & Management 🎨 Designing and maintaining WordPress websites for blogs, eCommerce stores, real estate, hotels, and service providers. 🔄 Handling website migrations, hosting setup, and domain transfers. ⚡ Optimizing website performance and implementing security measures. 🖥️ Hosting & Domain Management 🌍 Expertise with hosting platforms including GoDaddy, SiteGround, Bluehost, Hostinger, and HostGator. 🔧 Managing cPanel configurations, DNS updates, and server performance optimizations. ________________________________________________________________________ 🔧 Tools & Technologies I’ve Worked With: 💼 Collaboration & Productivity Tools: Google Workspace (G Suite), Microsoft Office 365, Slack, Zoom, Dropbox 🛠️ IT & System Management: Azure Active Directory, MDM Solutions (Intune, Kandji), Okta, Rippling, Atlassian Suite (Jira, Service Desk, BitBucket, Confluence) 📧 CRM & Help Desk Tools: HubSpot, Zendesk, Freshdesk, Greenhouse 🌐 E-Commerce & Web Tools: WordPress, Shopify, Wix, Squarespace 🔐 Email Deliverability & DNS Tools: cPanel, SPF, DKIM, DMARC, SendGrid, MailChimp, MailerLite, SendInBlue ⚖️ Compliance & Security Tools: Vanta (HIPAA, SOC2 compliance monitoring), Asana ___________________________________________________________________________ Why Work With Me? 🏆 Top Rated Freelancer with a 100% Job Success Rate ⭐ Proven Expertise: Successfully delivered 100+ projects for clients worldwide ⏱️ Timely Delivery: Committed to completing projects on time with excellent results 🎯 Attention to Detail: Secure, reliable solutions tailored to your business needs 🤝 Client Satisfaction: Collaborative and proactive approach guarantees positive outcomes Let’s collaborate to solve your IT challenges, optimize your workflows, and elevate your online presence. Contact me today to discuss your project!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Email Deliverability
    macOS
    End User Technical Support
    System Administration
    Mobile Device Management
    Microsoft Active Directory
    Remote IT Management
    Office 365
    OKTA
    Tech & IT
    WordPress
    Google Workspace
    IT Support
    Google Workspace Administration
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Hello! My name is Usama, and I'm a Shopify Expert with a Master's degree in computer science. Currently, I am working as a Disputes Resolution Manager at Glammering. I have over 4+ years of experience in the industry. As a Shopify Expert with 3 years of experience, I have gained a deep understanding of the platform and how it can be customized to fit the unique needs of businesses. I have extensive knowledge of themes customization, product listing/management, order fulfillment, order tracking, PayPal, Klarna and AirWallex disputes management, CJ management and customer service, as well as a keen eye for detail and a commitment to accuracy. In my role, I have worked closely with teams to optimize and streamline processes, resulting in increased efficiency and improved customer satisfaction. I am a problem-solver at heart. Thank you for taking the time to read my profile. Please feel free to connect with me to discuss any potential opportunities or projects.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Product Listings
    Ecommerce Support
    Customer Support
    Customer Service
    Shopify
    End User Technical Support
    Product Installation Support
    Email Support
    Online Chat Support
    Product Support
  • $10 hourly

    • 5.0/5
    • (11 jobs)
    I am an enthusiastic and I'm focused on developing my career by working on short/long term projects for the best companies in the industry to strengthen my developmental skills and to gain better practical knowledge of my areas of interest. Results oriented, dependable professional experience on customer service and sales. Excels in fast paced environments as well as in supervising and motivating staff to increase productivity and company profitability. Works well independently and as a part of team. Committed to excellence . Proven capacity to troubleshoot issues and to resolve issues quickly. Concrete in making time table to reach service quotes. Maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Accounts Receivable
    Salesforce CRM
    Customer Service
    Time Management
    Product Knowledge
    Communication Etiquette
    Answered Ticket
    Customer Retention
    Email Support
    English
    Inbound Inquiry
    Zendesk
  • $35 hourly

    • 5.0/5
    • (3 jobs)
    Currently working as a Technical Support Team Lead at Jotform. Managing a team of more than 20 people. Main tasks include: ✓ Managing the team. ✓ Helping the team members with any issues. ✓ Assisting team members in solving user related issues. ✓ Training New Hires. ✓ Managing Team Stats. ✓ Evaluating Team Performance. ✓ Helping the Team to achieve their Weekly/Monthly benchmarks. ✓ Weekly meetings with the team members and management. ✓ Verifying escalations to make sure they are correctly escalated. ======================== Worked as a Technical Support Specialist at one of the leading online form builders. The company has more than 15 million subscribers. Some of the main tasks include: ✓ Email Support ✓ Chat Support ✓ Moderating Support Forum ✓ Keeping an eye on trending issues. ✓ Escalating issues to developers. ✓ Testing Integrations with leading CRMs, data management platforms, etc ✓ Live testing to fix HTML/CSS related issues. ✓ Handling billing related issues. ======================== For the last 4 years, I've been learning how search engines work - inside and out. Through my work with local businesses from multiple industries and self-learning process, I've established methods and strategies that will help you outrank your competitors. I'll give you implementable SEO strategies that get rapid results. You'll know what exactly how much effort you need to put in to beat your competition. Your On-Page SEO starts even before your website is created. If you haven't decided on your niche yet then I can help you find a niche with low competition. If you already know your niche then I can help you low competition longtail keywords that will help you rank quickly in search engines and much more My skill set includes, but is not limited to: ✓ Technical SEO Audits ✓ Niche Research ✓ Keyword Research ✓ Content Strategy & Structure ✓ Competitor Analysis ✓ Strategy To Beat Your Competitor ✓ Off-page SEO Think we'd make a good match? Let's talk. ================================ I'm also a WordPress front-end website developer. I can create a website for any industry. Doesn't matter if you need an eCommerce store or a services-based website. I can create a stunning and professional-looking online presence for you. I can proficiently use page builders like Divi, Elementor, Brizy, and others to create eye-catching websites. Besides creating websites I can also manage them for you and make sure that they stay up to date and live all the time. ========= From niche research to keyword research to competitor analysis and SEO strategy to website creation and management I can do it all for you.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Problem Solving
    CSS
    IT Support
    Web Development
    Integration Testing
    WordPress Development
    Email Communication
    WordPress e-Commerce
    Front-End Development
    Elementor
    Divi
    Team Management
    Troubleshooting
    Email Support
  • $10 hourly

    • 5.0/5
    • (30 jobs)
    I have been working in the field of IT support for 8 years. My experience is related to configuring and troubleshooting issues related to PC/Laptop and network devices like routers/switches. I love the challenge of troubleshooting IT related issues and can quickly analyze problems and find solutions. Further details about my experience: - Windows Server 2016, 2012 Active Directory, DHCP, DNS - Troubleshoot Microsoft Windows 7/8.1/10 related problems - Network Devices (Cisco etc.) configuration and troubleshooting - Software installation/uninstallation - Office 365 client setup - Microsoft Outlook configuration/troubleshooting - Microsoft Word and Excel - Device drivers installation - Printer/Scanner configuration - Virus/Malware removal - System optimization to improve performance - Troubleshoot other IT related issues in PC/Laptop
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    System Configuration
    Data Recovery
    Printer
    Microsoft Outlook
    Microsoft Hyper-V Server
    Windows Administration
    Windows 10 Administration
    Computer Maintenance
    Office 365
    Microsoft Windows
    Windows Server
    Data Entry
  • $30 hourly

    • 5.0/5
    • (6 jobs)
    A result-driven IT Professional with more than 15 years of experience in the field of Cloud Computing Infrastructure (IAAS/PAAS on AWS, Azure), System / Network Administration, Virtualization (Vmware/Citrix platform), Microsoft 365 Enterprise, Backup & Retention policies, ITIL standards, Spanning IT Infrastructure, I.P Telephony/Video Conferencing, System Operations, Service Management and Disaster Recovery. Highly experienced in Data Center Operations, ICT LAN / WAN operations, including Network Designing, Implementation, Management, Technical Documentation, Performance Monitoring, Network Security, Routing, Switching, NGFW /OT firewalls, HPMSA SAN & NetApp Appliances. Expertly oversee large-scale IT projects, networks, and infrastructures—from initial planning and development to implementation and enhancements. Extensive knowledge in implementing Endpoints Protection, Ransom Attack Protection techniques, Virtual Patching, and Zero-Day vulnerability Able to perform relevant preventive measures to protect against confidential/sensitive data leakage.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Fortinet
    Office 365
    Amazon Web Services
    Microsoft Azure
    Windows Server
    VMware Administration
    Windows Administration
    Cisco Router
    Desktop Support
    System Administration
    Virtual Desktop Infrastructure
    Firewall
    Network Administration
    VPN
  • $25 hourly

    • 4.7/5
    • (30 jobs)
    I have more than 7 years of experience of delivering quality software products. I worked as a MSSQL Database developer along with Python, JavaScript and CSS experience. Some of the other languages that I worked on are c#, asp.net, HTML. Along with this I provide technical-IT support related to Windows OS, configuration and windows software.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Azure DevOps
    DevOps
    Microsoft Team Foundation Server
    Google Apps Script
    Scripting
    C#
    Oracle Database
    SQL
    Database Management
    Database Development
    JavaScript
    HTML
    CSS
    jQuery
  • $5 hourly

    • 5.0/5
    • (13 jobs)
    Welcome! I’m a Professional Virtual Assistant and Customer Service Specialist with over 5 years of experience, dedicated to enhancing business efficiency and customer satisfaction through innovative solutions. My technical expertise in online business management enables organizations to achieve streamlined operations and improved client relations. Services I Offer: •Email & Chat Support: Providing exceptional customer service across multiple channels to build loyalty and strengthen relationships. •Data Management & Analysis: Meticulous data entry and organization to support informed decision- making. •File & Document Management: Implementing efficient systems for enhanced productivity and accessibility. •Effective Communication Strategies: Ensuring prompt and superior client interactions across various platforms. 🔧 Tools and Technologies: • CRM & Project Management: Salesforce, HubSpot, Asana, ClickUp, Trello. • Communication Tools: Slack, Google Docs, Infusionsoft, Notion. • Customer Support Systems: Zendesk, Freshdesk, Intercom. • E-commerce Platforms: Shopify, Etsy, Amazon, WooCommerce. Why I Stand Out: •Multitasking & Efficiency: Skilled at managing multiple tasks while maintaining high quality and precision. •Confidentiality & Professionalism: Trusted to handle sensitive information with the utmost discretion. •Analytical & Problem-Solving Skills: Identifying issues and implementing effective solutions for continuous improvement. 🔗 Ready to Collaborate? I’m excited to bring my skills to your team and help elevate your business. Contact me today to discuss how I can contribute to your success in creating an efficient and customer-friendly operation!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Virtual Assistance
    Data Management
    IT Support
    Email Support
    Online Chat Support
    Customer Support
  • $20 hourly

    • 5.0/5
    • (3 jobs)
    Hi there, I am a Customer Success enthusiast. I have over 7 years of experience in Sales, Tech Support, and Customer Success. Over these years, I have worked with top Saas companies from the Silicone Valley. For the past year and a half, I have evolved to become a trainer for Customer Success and Sales. Where my job is to build sales teams from the ground up and automate their workflows. Talking about automation, AI is my second love. I have automated a lot of manual stuff for my employers making their businesses more efficient while ensuring that they have maximum free cash flow. I would love to talk to you about how I can help your businesses grow as well. It can be anything from me closing your sales' deals to automating your business. The only question is, do you want to make more money? Asad
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Interpersonal Skills
    Soft Skills Training
    Team Management
    Public Speaking
    Salesforce
    Brand Management
    Content Writing
    Community Management
    Receptionist Skills
    CRM Software
    Executive Support
    Virtual Assistance
    Sales
    Customer Onboarding
    Customer Service
    International Sales
    Customer Support
    Google Calendar
    Project Management
    Phone Communication
    Email Communication
  • $20 hourly

    • 5.0/5
    • (25 jobs)
    I am a passionate professional and innovative self-motivated individual who have a significant level of both skills and knowledge of IT. FIRST CLASS - Phone, chat, email, and remote desktop support L1, L2, L3 is available for helpdesk technical support tasks, IT tickets, assistance, and to resolve any other technical issues. I'm a Google Workspace expert with over 15+ years of experience on the area. I provide technical support, consultation and migration to the Google Workspace service and also provide migration from Google Workspace to another platforms. I'm very proficient when troubleshooting email delivery issues and email authentication (MX, SPF, DKIM, DMARC) and issue related to Google Workspace's API. If you are looking for a person that knows Google Workspace deeply, I'm here to assist you. !!!!! Please review the following skillsets to determine if I am a good fit for your needs!!!! Web hosting and DNS management: I configure A, CNAME, DNS, MX, and TXT records to ensure reliable domain functionality and email deliverability across platforms. Windows IT Administrator (Tier 2) - Active Directory / Domain Controllers, Migrations/Upgrades, Policies (GPO), and Custom Solutions - Microsoft Office 365 Administrator for Microsoft Outlook, Teams, Word, Excel - Microsoft Exchange Administrator including Email server and message Troubleshooting - Windows 10, Windows 11 Technical Support: Including General, Expert, Remote and Phone Support - Microsoft Azure AD and Hybrid Cloud/On-prem Domain Controllers - Troubleshooting Complex Problems - MacOS troubleshooting, resetting, installation, and upgrades, including user account management, software compatibility assessments, disk utility management, and performance optimization. Skilled in macOS security configurations, backup solutions with Time Machine, and integration with peripheral devices such as printers and external storage. - Debugging and Fixing Broken Automated Processes -Upgrading/Patching VERSION Services such as Web Server, Mail, OS, etc -Remote servicing and setup of Wireless, Printers, User Account Access, Mail Accounts Virtual Machines: - Microsoft Azure - Microsoft Hyper-V - VMWare Player, VMWare Workstation, ESXi/vSphere - Migrations, Troubleshooting, Repair, Upgrade - P2V/V2P/V2V (Physical to Virtual) - Other Hypervisors -Advanced WIFI & Wireless Networking: New passwords, Password recovery and reset, NEW Networks, Guest Networks, Quality improvements of range and functionality, troubleshooting, expansion, additions, upgrades. -Data Recovery: File UN-delete or Lost and Deleted Files, Drive failure, RAID failure, re-stitching, re-construction. - Printing, scanning troubleshooting, sharing, support, and drivers. - Wireless Troubleshooting, New Features, Security, Upgrades - Windows Domain Customization, Scripting, Automation - Virus removal PDF Creation, Editing, Filling, Generating and Saving I have a passion to solve any IT related problems. A good solution provider for all the mentioned IT services. Thanks
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Virtualization
    Network Engineering
    Linux System Administration
    macOS
    Hardware Troubleshooting
    SQL
    IT Service Management
    Digital Forensics
    System Security
    Network Security
    Information Security
    Ticketing System
    DNS
    IT Support
  • $18 hourly

    • 5.0/5
    • (7 jobs)
    I am seasonal freelancer with over twenty years of experience, I am dedicated to delivering exceptional IT support and technical solutions through mobile, email, and social media, enhancing your operations and achieving your goals. Key Skills and Expertise: Server and Infrastructure Management: Expertise in Active Directory, Office 365 Admin, Azure AD, and Google Workspace. Monitoring and Response: Proficient in network and server monitoring tools (e.g., Uptime Robot); provides prompt support through mobile, email, and social media. Technical Support: Skilled in troubleshooting hardware and software issues; experienced with Remote Support Tools (AnyDesk, TeamViewer, Remote Desktop). Collaboration and Coordination: Strong skills in follow-up and coordination to resolve issues effectively within and between teams. Networking and Application Support: Knowledgeable in networking, remote desktop support, and internet applications like email clients and web browsers. Security Management: Experience with mobile device management (MDM) and multi-factor authentication. Ticketing Systems: Proficient in Service Now, Jira, and ZenDesk for effective issue tracking and resolution.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    SQL
    Scripting
    macOS
    Virtualization
    Ransomware Mitigation
    System Security
    IT Support
    Linux System Administration
    Computing & Networking
    Microsoft Windows
    Windows Administration
    System Administration
    Information Security
    Management Skills
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Experienced professional adept at building and managing thriving online communities through effective Discord management, moderation, and customer support. I have 5 years of experience in setting up Discord servers, managing communities, and creating engaging environments. • 5 years of experience moderating and managing communities of up to 150,000+ members • Adept in handling disputes, sensitive situations, de-escalating situations, and addressing concerns effectively to maintain a positive atmosphere • Deep understanding of Discord, proficient in server setup, configuration, and bots. • Extensively experienced in resolving client issues through chat, escalating complex cases, and building strong relationships. • Adept at planning, delegating, and executing tasks efficiently. • Successfully spearheaded the world's first official emulator esports program, attracting 3M+ views and participants from 40+ countries.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Virtual Assistance
    Customer Experience
    Customer Relationship Management
    Project Management
    Community Engagement
    Community Management
    Discord
    Community Moderation
    Community Guidelines
    Customer Service
    Customer Support
    Online Chat Support
    Email Support
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    Are you in need of a skilled and experienced WordPress developer who consistently delivers high-quality, scalable solutions with a strong commitment to excellence? That’s me! I strive to meet and exceed the highest standards with every project I undertake. I offer efficient and professional WordPress development, helping you and your business achieve your goals. I'm more than just a developer—I’m your trusted partner. By optimizing your site and tailoring it to your needs, I empower you to achieve your objectives and unlock your website's full potential. Let's chat about how I can help! 💻 🧭 Available for: 🚀 Long-term contracts 🚀 Short-term contracts 🚀 Hourly contracts 🚀 Fixed contracts Here's what I bring to the table: 💥 Over 4 Years of Expertise: I’ve developed my skills in WordPress development, successfully completing 50+ projects and mastering everything from debugging to custom development. 💥 SEO Expertise: I specialize in Technical SEO, On-Page SEO, and Page Speed Optimization, ensuring that your website not only looks great but also ranks well on search engines and loads quickly. 💥 Custom Development: I create custom themes, plugins, and web elements tailored to your specific business needs, ensuring scalability and maintainability. 💥 Dependable Collaboration: I prioritize clear communication and deliver projects on time and within budget, so you can focus on what matters most—growing your business. 💥 Attention to Detail: My precise attention to detail ensures that every aspect of your website is handled flawlessly, from functionality to design. 📌🌐 What can I do for you? ✅ WordPress Bug Fixing ✅ Custom WordPress Themes ✅ Custom WordPress Plugins ✅ SEO Optimization (Technical SEO, On-Page SEO, Page Speed Optimization) ✅ Custom Web Development and Bug Fixing Ready to boost your WordPress site and take it to the next level? Let’s collaborate on your next project to achieve outstanding results! 𝗟𝐞𝐭'𝐬 𝐆𝐞𝐭 𝐒𝐭𝐚𝐫𝐭𝐞𝐝! Kindly send me a direct message here on Upwork, click the “Invite to Job” button, or simply “Hire me now” to benefit from my expertise. You deserve a high-performing website and a partner dedicated to your success. I'm Qazi Izaz, and I’m passionate about helping your website thrive. ✨🥂
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Yoast SEO
    Screaming Frog SEO Spider
    All in One SEO
    SEO Setup & Configuration
    SEO Audit
    Technical SEO
    Bug Fix
    Page Speed Optimization
    WordPress Security
    WordPress Bug Fix
    WordPress Backup
    WordPress Customization
    WordPress Malware Removal
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    Versatile BSCS Graduate | Technical Support & Data Science Specialist Effective Troubleshooter | Analytical Problem Solver Adaptable BSCS graduate with 3-year experience in technical support and data science. Proficient in providing exceptional customer service and resolving complex technical issues. Skilled in utilizing data analysis techniques to derive valuable insights and make informed business decisions. Proven track record of troubleshooting effectively and delivering optimal solutions.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    SQL
    ERP Software
    Machine Learning
    Data Science
  • $40 hourly

    • 3.2/5
    • (4 jobs)
    I'm a motivated individual with 16 years of experience in a variety of industries, academia, and administration. I'm a skilled problem solver and an effective communicator with a strong track record of success. As a developer at heart, I have hands-on experience with the Blazor Framework for frontend development and ASP.net core for backend development.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Data Analysis
    Computer Network
    Windows 8 Administration
    Technical Analysis
    Teaching English
    C++
    Data Entry
    Technical Writing
    ASP.NET Core
    Entity Framework
    C#
    Blazor
  • $10 hourly

    • 5.0/5
    • (30 jobs)
    Critical thinker and analytical problem-solver, results oriented team player who works well under the pressure of fast-paced.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    GIS
    Data Analysis
    Azure DevOps
    ArcGIS
    Search Engine Optimization
  • $20 hourly

    • 4.9/5
    • (298 jobs)
    ✅ Malware removal ✅ Hack Repair ✅ Blacklist Removal ✅ Phishing Removal ✅ Spam Removal ✅ Vulnerability Assessment ✅ Penetration Testing ✅ Website/Server Security I am experienced in Malware Removal, Enhancing Security and doing hosting transfers for Wordpress, Joomla, and other websites. My work is fast and accurate and I give main importance to communication - I'm always available online and I'll do my best to keep my clients updated during (and even after!) our collaboration.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    cPanel
    Virus Removal
    Network Security
    Computer Maintenance
    Technical Analysis
    WordPress
    Joomla
  • $20 hourly

    • 4.7/5
    • (46 jobs)
    I have more than 10 years of Technical support experience (including online, over the phone and onsite support) and for the past 5 years, I have been using ConnectWise Manage/Control/Automate, AuthAnvil, BizDox, ITGlue, TeamViewer, ScreenConnect to manage and troubleshoot complex server issues (including IBM Power Systems, Storages, EMC Storages Backup Using NIM, Firewall, Active Directory, DNS, DHCP, Group Policy, Network Sharing and security, Exchange, Intermedia, Office 365, Backup and Antivirus management) and troubleshooting L1/L2/L3 client issues (including virus/malware, printers, software and hardware problems and system performance issues). I also have of experience in Hyper-V, VMWare and PowerVM products which includes Hyper-V replica and VMWare SRM and IBM Hypervisor I have done several migration projects which includes Exchange Server Migration, Windows Server Migration from physical to virtual environment, Local In-premise Exchange to Intermedia Cloud hosting exchange and Exchange Defender to McAfee Nuvotera Spam-Soap Migration. I also have 7 years of experience with IBM AIX related Porjects like migration of AIX from 6.1 to 7.1, LPM Migration, Storage migration using AIX LVM, Managing operations remotely for a client. I have more than 7 years of experience working with NOC/MSP where I give technical support Phone, Email and Chat support to my clients remotely. I have experience of working with several multinational companies like IBM, Nokia, Telenor and NSN. I have a friendly, professional demeanor and a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a Technical Support Specialist for Windows as well as your go-to guy for any additional projects you need assistance with.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Group Policy
    VMware ESX Server
    Microsoft Hyper-V Server
    Mac OS X Administration
    Documentation
    Helpdesk
    Windows Administration
    Virtualization
    Office 365
  • $20 hourly

    • 5.0/5
    • (1 job)
    Looking for a challenging job in the area of IT Systems, Windows Server, System Administration, Active Directory, M365, Azure AD, Exchange Online, SharePoint, and Virtual Machine Infrastructure to apply knowledge of IT acquired through more than 10 years of work experience.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Veeam
    Microsoft SharePoint Administration
    Microsoft Power Automate
    Network Administration
    Microsoft Hyper-V Server
    Windows Administration
    Microsoft Exchange Online
    Microsoft Teams
    Computer Network
    Microsoft IIS
    Office 365
    Windows Server
    Microsoft Exchange Server
    System Administration
  • $25 hourly

    • 5.0/5
    • (56 jobs)
    Looking for someone who's hardworking, smart, technical, and reliable to take care of your work/business on daily basis? I am glad to say that your search is finally over, as I am a highly experienced VA for the North American market with experience in various fields and successful projects with multiple clients. I am a result-driven individual that focuses on building long-term relations with my clients taking full task ownership for the Work/Job assigned. Skills and Abilities: ⚡ Project Management Tools: Asana, Monday.com, Hubstaff, Trello, Podio, Salesforce. ⚡ Content Scheduling: HopperHQ, Facebook Suite, Hootsuite, YouTube Creator Studio ⚡ Social Media Management: Facebook, Instagram, LinkedIn, Twitter, Pinterest, YouTube ⚡ Communication: Slack, WhatsApp, Google Voice, Dialpad, Textnow, Skype ⚡ Email Management/Marketing: Keap (formerly Infusionsoft), Aweber, Gmail, MailChimp ⚡ eCommerce Tools: Amazon, eBay, Shopify, BigCommerce, WooComerce ⚡ Screen Sharing and Remote Access: Facebook, Skype, Zoho Assist, Teamviewer, Zoom Meeting, Google Meet, etc ⚡ Video Tools: Video Editing, Video Production, Video Uploading and Downloading, Formatting, Editing, etc. ⚡ Customer Support: Phone Support, Chat Support and Remote Technical Support with perfect English speaking and writing ability. ⚡ Others: WordPress, Shopify, CRM Configuration and Management, Business and Relationship building. So, if you've been thinking about reaching out to a virtual assistant but could not justify the cost, skills, or never used a virtual resource before, let me show you how efficient and smooth it can be!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Podio
    Web Hosting
    Salesforce CRM
    Scheduling
    HubSpot
    Zoho CRM
    Communications
    Digital Marketing
    Search Engine Marketing
    Social Media Marketing
    Search Engine Optimization
    Shopify
    Web Development
    WordPress
    Web Design
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