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Hire the best Technical Support Specialists in Rawalpindi, PK

Check out Technical Support Specialists in Rawalpindi, PK with the skills you need for your next job.
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Clients rate Technical Support specialists
Rating is 4.7 out of 5.
4.7/5
based on 254 client reviews
  • $25 hourly

    • 4.7/5
    • (162 jobs)
    I am experienced in the fields of IT customer support, Quality Assurance windows security and IT holding me an ample chance to use my expertise and I am a quick learner as well. ''I have 9 years of experience in information technology.'' ''I also have much more knowledge about Mac (Apple) in the above mention department. I am currently associated with Hum News Islamabad as a Mac Engineer.'' "A pleasure to work with Completed the work ahead of schedule and high quality." "Maintaining high-quality customer service and professionalism at all times" "Dealing with customers who have technical problems" Performed troubleshooting for advanced technical issues arising in systems and networks. Diagnose, installed, configured and repaired computer system and software. Windows Server 2016 Experience Built, configured and maintained windows server 2016 Install and configure an active directory domain controller Install and configure DHCP Install and configure DNS and join a domain Good knowledge of NTFS permission Home directory and quota system “OU” Organisational Unit Implementation Excellent Knowledge of Group policy Set up new user accounts Folder redirection SRP software restriction policies Administrative Center Excellent knowledge of File server 2016 Install and Configure FTP Server 2016 Created virtual machines for test environment using VMware Microsoft Office 365 Experience Adding a new domain in office 365 Configure custom domain on office 365 Password management Password Expiration policy Knowledge of Power Shell User management using power shell Azure right management Azure configuration to protect documents Activation Azure Right Management in office 365 Office 365 admin permission by role Importing User Using Bulk import (CSV) Office 365 Pro Plus Installation In windows Install and configure Azure AD Connect Directory Synchronization using AD connect Tool I am enthusiastic, hardworking and can make a valuable contribution to an enterprise If you are seeking a MAC, Network, IT, Customer Service professional who has excellent problem-solving skills and can provide optimum support to technical services and operations, then please consider what I have to offer. I herewith enclosed my resume with this letter. I am eager to answer any questions that you may have and to discuss the possibility of working together. I am Most reliable, Satisfied during working. Cheers! Irfan Manzoor
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    Microsoft Excel
    Software Testing
    Application Security
    Windows Server
    Ticketing System
    Windows 7 Administration
    Desktop Support
    Mac OS X Administration
    Google Cloud Platform
    Network Administration
    macOS
    System Configuration
  • $9 hourly

    • 4.7/5
    • (10 jobs)
    I’m a dedicated professional with experience in customer service, sales, and support. With a background in International Relations, I provide clear and efficient communication to help businesses run smoothly. I’m focused on delivering great service through email, phone, and chat, ensuring customer satisfaction and smooth operations.
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    German
    Online Chat Support
    Customer Acquisition
    Virtual Assistance
    Ticketing System
    Salesforce
    Customer Support
    Shopify
    Ecommerce
    Customer Service
    Freshdesk
    Zendesk
    Email Support
  • $9 hourly

    • 4.9/5
    • (37 jobs)
    With over 8 years of hands-on experience working with MSP providers and assisting small to medium-sized businesses, I am a seasoned IT professional dedicated to delivering top-notch services. My expertise spans a wide range of technologies and services, ensuring comprehensive Remote IT support for your IT infrastructure. Key Skills: Cloud Platforms: MS Azure, Office 365, Google Workspace Security: Antivirus Installation/Removal, Network Security, VPN, Sonicwall , WatchGuard/Fortinet , Ubiquiti / Unifi Network Expert Collaboration Tools: Calendly Integrations, Microsoft Intune, Microsoft Exchange, MS Teams, Zoom Migration Services: Email & Domain Migration Server Management: Windows Server 2008, 2012, 2016, 2019, HyperV, VMware Networking: MikroTik, Ubiquiti Network Setup , TCP/IP Telephony: Xencall/ReadyMode, Voip Engineer , ViCi Dialer, Ring Central, Free PBX Workstation Support: OS Troubleshooting (Windows/Mac), Hardware Diagnostics Printers: Local and Network Printer Issue Resolution , IT Support , Remote IT Support Why Choose Me: I offer extensive expertise in overseeing and safeguarding IT infrastructures, guaranteeing seamless business operations. With a proven history of working closely with Managed Service Providers (MSPs), individuals, and Small and Medium Enterprises (SMEs) as a remote IT support and Network Engineer, I excel in autonomously aiding businesses of varying scales. Helpdesk MSP / Connect Wise and Datto Expert Datto RMM/Backups/Network Autotask Microsoft Azure GSuite administration IT Management Operations Management Systems administration Active directory administration Servers monitoring and administration Email, outlook, powershell server 2008 and server 2012 CW Automate Connectwise Continuum Freshdesk Office 365 Hardware/software installation/troubleshooting (windows) wordpress design/development cpanel administration web administration Powershell Google Apps Group policy Cyber Security Content Writing Social Media Management Avast administration Insightly Trello Wrike Zapier automation Proofpoint Wordpress developer Zorus Cloud Radial BrightGauge MSPBots Sentinel One Ubiquiti / Unifi Expert Sonic Wall Pfsense Office 365 Google Workspace DKIM
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    Ubiquiti
    UniFi
    IT Support
    IT Asset Management
    Cybersecurity Management
    Office 365
    Google Workspace Administration
    Customer Service
    Managed Services
    Office & Work Space
    Helpdesk
    Tech & IT
    Microsoft Windows
    Troubleshooting
  • $10 hourly

    • 4.9/5
    • (11 jobs)
    Sales and Telemarketing has always been my passion. I'm energetic and in love with this role. On Upwork I have completed 11 contracts all with positive feedback with client satisfaction. Let's connect and see how I can bring value to your business. One thing I assure you, that having 8 years of experience you can count on me to get the job done for you.
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    Phone Support
    Email Marketing
    Appointment Setting
    Administrative Support
    Customer Support
    Outbound Sales
    Telemarketing
    Customer Service
    Data Entry
    HubSpot
    Lead Generation
    Sales
    Cold Calling
  • $10 hourly

    • 5.0/5
    • (82 jobs)
    As an experienced Cybersecurity Professional, my expertise encompasses Penetration Testing, Vulnerability Scanning, Information Security Management, and Compliance Oversight. With a comprehensive background, I provide multifaceted skills for effective digital asset protection in the dynamic cybersecurity landscape. In Cybersecurity Assessment, I excel in Threat Identification and Mitigation, adept in using tools like Burp Suite, Metasploit, OWASP ZAP, Nessus, and Nmap. My proficiency extends to Google CASA Tier 2 assessments, where I specialize in both dynamic and static scanning, leveraging OWASP ZAP and Fluid Attacks for robust evaluations. This expertise complements my in-depth understanding of Network Protocols, Firewall Configuration, and Database Management, and experience in various Operating Systems. My programming skills in Python, Perl, Ruby, and Bash Scripting enable the development of custom security tools, automating Penetration Testing and Vulnerability Assessment processes. These abilities, coupled with my analytical problem-solving skills, empower me to anticipate and counter Cyber Attacks effectively. In Web Application Security, I combine knowledge of Web Development and Penetration Testing for comprehensive Application Security Assessments. As an OSINT Specialist, I utilize public data sources for enhanced Risk Assessments and Threat Modeling. My role as a Chief Information Security Officer (CISO) and Compliance Officer underlines my commitment to Information Security Policies and regulatory standards adherence. Dedicated to professional growth, I continuously engage with the latest Cybersecurity Trends and technologies through Industry Conferences and Professional Development Courses. My extensive skill set is geared towards providing effective Risk Mitigation Strategies, ensuring the security and integrity of digital assets.
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    ISO 27001
    Information Security Audit
    Information Security Threat Mitigation
    Maltego
    Technical Writing
    Network Penetration Testing
    Risk Assessment
    Ethical Hacking
    Risk Analysis
    Cyber Threat Intelligence
    Web App Penetration Testing
    Risk Management
    Vulnerability Assessment
    Penetration Testing
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    An accomplished, highly professional Support Specialist with a demonstrated history of working in the sales and services industry. Skilled in Customer Support, Technical Support, and Debt Collection. Strong Management Skills with a Bachelor of Aviation Management
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    Microsoft Excel
    Salesforce
    Technical Project Management
    Phone Communication
    Customer Service
    HubSpot
  • $15 hourly

    • 5.0/5
    • (85 jobs)
    My work and Clients' feedbacks speak for me.... In short, contact me if you need quick turnaround, want to get the work with little explanation and 100% accuracy. I am versatile, can learn things fast and do the work as your requirement. I have 11 years of experience in data entry field working as an offshore employee for digital marketing ​agency. Although I am quick learner, and can work on any software provided, my expertise includes: MS OFFICE (including MS EXCEL, WORD, POWERPOINT, ACCESS, PUBLISHER) Statistical Analysis Data collection
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    Statistical Analysis
    PDF
    Google Sheets
    Google Forms
    WordPress
    Virtual Assistance
    Visual Basic for Applications
    Microsoft Windows
    Adobe InDesign
    PDF Conversion
    Data Entry
    Google Docs
    Data Cleaning
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    Greetings, Welcome to my profile. With over a decade of extensive experience in the tech industry, I bring a wealth of knowledge and skills to cater to your diverse needs. My expertise spans across Software/Web Development, Graphics Designing, 3D Modeling, 3D Renderings & Visualizations, IT Support, Management, Networking, and IT strategy planning. In the realm of Software/Web Development, I excel in creating sophisticated solutions using various programming languages and frameworks. My proficiency extends to both front-end and back-end development, as well as mobile development utilizing frameworks like Flutter. My focus is on delivering seamless user experiences coupled with robust functionality. In Graphics Designing, I have the ability to transform concepts into visually stunning designs tailored for branding, marketing, and user interfaces. My discerning eye for aesthetics ensures captivating and memorable designs that leave a lasting impression. When it comes to 3D Modeling and Renderings, I specialize in turning abstract ideas into realistic visualizations that effectively convey design intent. This skill allows me to add a unique dimension to your projects including presentation & graphics design. Additionally, my background in IT Support and Management equips me to provide seamless technical assistance and develop comprehensive IT strategies aligned with your organizational objectives. Throughout my career, I have cultivated strong relationships with clients and stakeholders by consistently delivering exceptional results within specified timelines. I pride myself on being detail-oriented, proactive, and staying abreast of the latest industry trends and technologies. As a dedicated freelancer, I am committed to delivering work of the highest quality, always exceeding your expectations. I thrive in dynamic environments where I can leverage my diverse skill set to add significant value to your projects. Thank you for considering my profile. I look forward to the opportunity to collaborate with you on your next venture, bringing your ideas to life with precision and creativity.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Canva
    WordPress Customization
    WordPress Development
    3D Rendering
    SketchUp
    Microsoft PowerPoint
    Presentation Design
    Adobe Illustrator
    Graphic Design
    IT Management
    Information Technology Operations
    WordPress
    Adobe Photoshop
    Web Development
  • $8 hourly

    • 4.8/5
    • (108 jobs)
    Looking for someone to handle your Customer or Administrative support? Someone who's a seasoned professional, learns operations and tools super fast, is reliable and can commit to your organisation? You've come to the right place! 8 Years of Remote Work Experience ✅ 3500+ hours on Upwork ✅ 100% Job Success! Work Centric! Easy to Train! Committed to Quality Work! With Dedicated Home Office ✅ High-Speed Internet ✅ Backup Electricity (Just in case) **Works ANY Timezone** Skills: ⭕ Phone/Chat/Email Support ⭕ Virtual/Admin Assistance ⭕ SEO and SEO Content ⭕ Social Media Content Creation and Scheduling Tools and Platforms I've worked with: ⭕ Slack (Communications) ⭕ Zoho (Ticket Management System) ⭕ Hubspot (Ticket Management System) ⭕ Zendesk (Ticket Management System) ⭕ Tidio (Live Chat) ⭕ 3CX (Caller) ⭕ Wordpress/Elementor ⭕ Yoast (SEO) ⭕ Google Keywords Planner (SEO) ⭕ Adobe Photoshop/Illustrator ⭕ Canva (Graphic Design) ⭕ Dall E (Image Content Generation) ⭕ Chatgpt (Written Content Creation and Email Responses) ⭕ Google Docs ⭕ AutoCad ⭕ Asana (Communications and Project Management) ⭕ Trello (Task Management) ⭕ Hootsuit/Buffer (Social Media Scheduling) ⭕ Traknet (Clinical Scheduling and Record Keeping) ⭕ eClinical Works (Clinical Scheduling and Record Keeping) ⭕ Availity (Insurance Verification) Think I can be of help? Let's talk!
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    Customer Support
    Customer Satisfaction
    Customer Onboarding
    Zendesk
    HubSpot
    Customer Experience
    CRM Software
    Customer Care
    Inbound Inquiry
    Administrative Support
    Customer Service
    Insurance Verification
    Online Chat Support
    Phone Support
  • $20 hourly

    • 5.0/5
    • (646 jobs)
    Need help to recover your HACKED & DISABLED social media accounts in the least possible time? You are at right place if you have lost access to your personal or business social media account (s). Lost credentials or your account got hacked. Your account was disabled by a mistake. You want to remove old accounts or remove your content from search engines or social media. Or if have any other Instagram and Facebook related issue. You might have tried available support options and scrolled through forums but could not find help because: I have been providing virtual assistance with the related issues for a long time and enjoying my successful journey. I have proudly offered my clients to pay only after the successful results and resolved hundreds of cases. You will find the support and solution for almost every kind of issue related to the Instagram and Facebook and other social media platforms with full compliance to ethics and respective platform's terms and service. I would love to answer your queries for free of cost and will suggest a way forward that would help you to accomplish your goals. Please send me a message with issue details and screenshots (if feasible). Invite me for the interview if your: Facebook account is disabled. Instagram account is disabled. Facebook account is restricted. Instagram account is restricted. Facebook account is hacked. Instagram account is hacked. Facebook account is locked. Instagram account is locked. Facebook account is compromised. Instagram account is compromised. Facebook account is lost. Instagram account is lost. Or if you are seeking help for: Recover hacked Instagram account Facebook recovery Instagram restoration Facebook restoration Instagram security Facebook security Instagram verification Facebook verification Instagram & Facebook Integration Instagram & Facebook Marketing Recovery of account in case of lost credentials Recovery from underlying technical issues, bugs and glitches Snapchat issues LinkedIn issues TikTok issues Social media content removal Facebook Instagram Integration Facebook and Instagram verification problem Facebook content removal Instagram content removal Instagram fake followers removal Instagram fake accounts removal Facebook fake accounts removal ''DON'T FORGET TO READ THE REVIEWS ON MY PROFILE'' Disclaimer: Write me about the issues related to your ''own'' social media account (s) or only if you are an authorized representative. Avoid making requests that are not compliant with Upwork and Instagram's terms of service. You will get ethical virtual assistance to get your problem resolved through this channel. Thank you for your precious attention. Looking forward to your invites. Anxiously waiting for assisting you better. :)
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    Social Media Marketing
    Social Media Account Setup
    Instagram API
    Internet Security
    Information Security
    Network Security
    Vulnerability Assessment
    Ethical Hacking
    Troubleshooting
    Data Recovery
    Cybersecurity Management
    Social Media Management
    Instagram
    Facebook
  • $12 hourly

    • 4.1/5
    • (9 jobs)
    With my vast experience in the field of customer service, I won't disappoint you hiring me. I have an admirable persuasive quality of communicating with customers and I am a positive, motivated and hardworking individual who enjoys learning everyday. If given the opportunity, I would enthusiastically tackle all tasks and ensure that I complete the work accurately and bring success to the company & project.
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    Zoho Desk
    Shopify
    Salesforce
    Ticketing System
    Customer Service
    Customer Satisfaction
    Customer Retention
    Customer Acquisition
    Email Support
    Phone Support
    Zendesk
    Inbound Inquiry
    Online Chat Support
    German
  • $10 hourly

    • 4.0/5
    • (4 jobs)
    🌟 With 10+ years of experience in B2B Lead generation by Cold Calling & Appointment Setting 🏆 AWARD-WINNING Customer Service Representative 🚀 1500+ Campaigns Completed Our Services: 🎯 B2B Lead Generation 📞 Cold Calling 📅 Appointment Setting 👥 Customer Service 📊 Reporting 💼 Virtual Assistant 🖥️ CRM Management 📲 In bound Calling ☎️Out bound Calling At InnovaGrow. We possess sound professional skills and sales experience over a decade in the BPO industry. We have acquired a fully operative company with exceptional communication and negotiation skills. We have a fully trained and professional team of agents. ⏰ I am available for Full Time as your required any Time Zone. I can help your business grow and stand out with my cold calling, sales calls, appointment setting, outbound calls, and Telemarketing skills. #telemarketing #telemarketing lead generation #telemarketing sales #cold calling telemarketing #realestate telemarketing #b2b telemarketing #appointment setter #realestate appointment setter #life insurance appointment setter #appointment setting b2b #outbound appointment setter
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Inbound Marketing
    Sales Call
    Telemarketing Scriptwriting
    Telemarketing
    Lead Generation
    Email Support
    B2B Marketing
    Appointment Setting
    B2C Marketing
    Outbound Sales
    Sales Management
    Cold Calling
    Real Estate Cold Calling
    Customer Support
  • $3 hourly

    • 4.2/5
    • (8 jobs)
    As a highly organized and detail-oriented Remote Administrative Assistant, I offer exceptional virtual support to businesses, entrepreneurs, and professionals. With a robust background in administration and a passion for facilitating success, I provide a comprehensive range of services designed to manage workloads, streamline operations, and achieve business goals efficiently. Key Skills: 📞Client support via email, chat, social media, SMS/text 📊Order processing and inventory management 📂Web research, data mining, data entry, lead generation 📱Basic graphic design and social media content creation Tools and Platforms: 🎯Customer Support: Freshdesk, Intercom, Tidio, Zendesk 🎯Project Management: ClickUp, Asana, Favro, Trello, Basecamp 🎯E-commerce: Dropified, Oberlo, ShipStation, AliExpress, Shopify, Amazon, eBay 🎯CRM: HighLevel, Pipedrive, Practice Better, ActiveCampaign, Salesforce, Zoho CRM 🎯Productivity: G Suite, Google Drive/Docs/Sheets/Forms, Microsoft Excel/Word/PowerPoint 🎯Remote Access: AnyDesk, MultiLogin 🎯Communication: Slack, Skype, Zoom, WhatsApp, Google Meet 🎯Media: VN, CapCut, Canva 🎯AI: ChatGPT, Copilot Benefits of Working with Me: 🌟Enhanced productivity and efficiency 🌟Reduced stress and workload 🌟Improved organization and time management 🌟Increased customer satisfaction 🌟Access to expert administrative support With my extensive skill set and commitment to excellence, I am dedicated to helping you achieve your business objectives seamlessly.
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    English
    Ticketing System
    LinkedIn Marketing
    Customer Service Chatbot
    Answered Ticket
    Personal Administration
    Online Chat Support
    Email Support
    Zoho CRM
    B2C Marketing
    Lead Generation
    B2B Marketing
  • $60 hourly

    • 5.0/5
    • (12 jobs)
    A System Administration/MSP, Virtualization/Cloud technologies and InfoSec expert with over 6 years of extensive experience working with enterprise clients. Have more 3 years experience working with Clients Based in the US, 2 Years with Clients in Australia. I have been designing, deploying, and supporting a wide array of technology which includes but not limited to Windows Server, Linux Servers, Microsoft 365, Backup Tools, Exchange and VDI solutions like Citrix Cloud, Azure WVD,, Deploying and Supporting Multiple MSP and MSSP tools details of which can be found below. Key Skills - Office 365 Administration (Email Migration (Exchange, Hosted Exchange, and IMAP) and new Tenant build up including DNS configuration for SPF, DKIM) - Email Hosting / Server Configuration - Microsoft Exchange Server Configuration/Migration - Windows Server Administration (Role Deployment, Migration, Replication) - VDI Design, Deployment and Troubleshooting. - Azure, AWS, GCP Infrastructure Design / Implementation / Management - Virtual Desktop Infrastructure, configuration, and administration (Microsoft AVD, Microsoft RDS, Citrix Cloud) - Virtualization deployment (Hyper-V, VMware ESXi, Virtual Box, Citrix XenServer) - Apps and Desktop Delivery Platforms - Ticketing System /PSA (Connectwise Manage, Atera , SyncroMSP , Comodo, NinjaOne, Autotask PSA, Freshworks) - Remote Monitoring and Management (Datto, Syncro, Atera, SolarWinds(N-able), Comodo, NinjaOne, Intune) - Security tools /AV/EDR (Webroot, Sophos, MalwareBytes, BitDefender, Checkpoint, Emisoft, Threatlocker, Galactic Scans, Huntress, CrowdStrike , Carbon Black, Microsoft Defender for Endpoint,FortiClient) - SharePoint Online configuration, administration, and maintenance - Active Directory Deployment and Management - Group Policy Management - Backup Technologies (Veeam, Acronis, Datto, ArcServe, NinjaOne, Hornet Security) - Business Continuity and Disaster Recovery design and implementation -MSP services (Remote Monitoring, Patch Management, Infrastructure Administration) -MSSP Services (Nessus, Metasploit, GreenBone, Network Detective, Galactic Scans, Open Source SIEM deployment (Graylog, ELK, Splunk), NIDS deployment (Snort), Log Exporter deployment in Windows (Beats and Syslog), Log Parsing, SIEM enrichment (Geo Location, Abuse IP, Threat Intelligence), Alerts and Monitoring) -Policy audit and conforming to least privilidge principal
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Microsoft Intune
    Microsoft Endpoint Manager
    IT Support
    Backup & Migration
    Veeam
    Cloud Migration
    System Administration
    Office 365
    Windows Server
    Microsoft Windows PowerShell
    Microsoft Azure
    Microsoft Active Directory
  • $60 hourly

    • 5.0/5
    • (1 job)
    Turtle Tech is a leading custom software development company specializing in creating innovative and tailored software solutions for businesses across various industries. With a team of highly skilled professionals, Turtle Tech uses the latest technologies and agile methodologies to deliver high-quality software applications, mobile apps, and websites that meet the unique needs of its clients. The company's services also include quality assurance, testing, and ongoing support and maintenance to ensure its clients' software solutions remain up-to-date and continue to meet their evolving business needs. Turtle Tech prides itself on providing cost-effective solutions without sacrificing quality, and its mission is to provide exceptional service and deliver software solutions that exceed its clients' expectations.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    UI Animation
    Creative Strategy
    UI/UX Prototyping
    Project Management
    DevOps Engineering
    AI Content Creation
    Ecommerce
    Mobile App Development
    Web Application
    AI Chatbot
    Graphic Design Software
    Quality Assurance
    Logo Design
  • $40 hourly

    • 5.0/5
    • (4 jobs)
    Are you looking for an expert business analyst who can assist you to grow your business with Microsoft Dynamics ? or you are looking for someone who can analyze your data and give you business insight with the help of Power Bi ? web development, mobile Apps or any kind of integration . Lets connect to grow together. 18 + years of experience about : Microsoft Dynamics Implementation ( AX4, AX 2009 ,AX 2012, D365 F&O , Business Central ) Microsoft Dynamics AX/ F&O post Go - Live Support Microsoft Dynamics AX/ F&O Customization Microsoft Dynamics AX Integration using AIF and .NET Business Connector Dashboard Development for Dynamics AX using PowerBi & SSRS Excellent troubleshooting and problem solving skills Knowledge of project management Excellent technical skills Experienced in analyzing, designing and Implementation of projects. Handled offshore projects Trained technical writing team in improving the readability of strategies Knowledge of customer relationship management We are team of experts with the capabilities to handle other Skills: CUSTOM SOLUTIONS • Custom Solution Development using .Net, C# and other Technologies • Highly Integrated and Business Oriented • Trainings • Service Level Agreements INFRASTRUCTURE SUPPORT • Hardware Health Check • Infrastructure Support & Health Check • Support Level Agreement & Outsourcing • Backup Strategy Management • Disaster Recovery Consultation & Service
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    Third-Party Integration
    Microsoft Dynamics CRM
    Microsoft Dynamics GP
    Customer Portal
    Application Integration
    Web Development
    Microsoft Dynamics ERP
    Business Analysis
    Microsoft Dynamics 365
    Enterprise Resource Planning
    Microsoft Power BI
    Microsoft Excel
    Microsoft Dynamics Development
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Thank You for visiting my profile. I have over 10 years of experience working as a Medical Billing Specialist, Virtual Assistant, Data entry/processing, Project Management, Technical Support, and Call Center. I have excellent verbal and written communication skills and being computer savvy I can do multi-tasking quickly. Strong command over Web browsing/research, fast typing (50+ w.p.m.), MS Office 365, ZOHO CRM, Google Docs, and Adobe PDF is a plus. Since 2013, I have worked with several US-based physician clients from US including New York, New Jersey, Tennessee, Mississippi, Mary Land, Virginia, Texas, and Arkansas. My strong grip over insurance policies and billing guidelines enables me to perform medical billing functions effectively and efficiently. I have successfully completed all projects for my clients mainly related to medical billing, authorization and referral management, accounts receivable, data imports/exports, email and call management with 99% accuracy. Throughout my career, I have handled different specialty practices mainly pain management, therapy (OT, PT, ST), internal medicine, pediatrics, and cardiology. I can work on several billing software including by not limited to the following: - AdvancedMD PM and EHR - eClinicalWorks - Kareo - CollaborateMD - Raintree - Axxess Tech Sol - CareTracker - Athenanet - DrChrono - Practicemate (OFFICE ALLY) - Billing Pro / MIS (MTBC) - StreamlineMD – Ovation 2K - Centricity - Practice Fusion MEDICAL SPECIALTIES WORKED - Therapy (PT, OT, and ST) Non-physician practices - Urgent Care - Cardiology - Gastroenterology - Podiatry - Internal Medicine - Pediatrics - Pain Management - Psychiatry - Anesthesiology - Ophthalmology - Orthopedic Surgery - Sports Medicine - Chiropractic MEDICAL BILLING SERVICES – Eligibility and Coverage verification - Prior Authorization approval before services rendered - Create appointments on scheduler while receiving patient calls - Full patient demographics and charge entry (OF, IH, OH, ER, AL, NH, CC, HO). - Insurance claims submission (primary, secondary or tertiary) - Payment postings from EOBs/ERA - Revenue Cycle Management, Accounts receivable analysis, Collections, DAR and FTPR - Denial Management by strong follow-up - Handling patient/insurance/attorney calls - Appeals on denials via call, written, fax for reprocessing - Monthly and annual reports preparation - Custom reports where required - Credentialing/Enrollment with all Government and commercial payers - EDI setups/agreements within covered entities - Consulting/Training with practice staff - Making of Super Bills, HIPAA Disclosure Forms, and other forms (where required) I am sure, after having my services, you will have peace of mind because I love to do medical billing. Best Regards Fahad Waheed
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Electronic Medical Record
    Accounts Receivable
    Insurance Verification
    Medical Billing & Coding
    H-Connect Compusoft EHR
    Administrative Support
    Insurance Claim Submission
    Accounts Receivable Management
    ICD Coding
    Microsoft Word
    Medical Records Software
    Computer Skills
    Data Entry
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    You've discovered the solution! With years of experience under my belt, I understand the importance of customized support in enhancing your business. At our service, we prioritize accessibility and reliability. Our support team operates round the clock, 24/7, ensuring that your customers receive assistance whenever they need it. Backed by a team of professional customer support agents, we excel in a variety of support channels including phone, email, live chat, ticketing systems, and technical troubleshooting. Our approach is simple yet effective: prompt and thorough assistance to ensure customer satisfaction. From resolving inquiries to tackling technical challenges, we aim to deliver exceptional support experiences with professionalism and efficiency. Let's work together to elevate your customer support operations and leave a lasting impression on your clientele."
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    CRM Software
    Phone Communication
    Customer Support
    Customer Service
    Order Processing
    Inbound Inquiry
    Online Chat Support
    Email Support
    Phone Support
  • $10 hourly

    • 4.7/5
    • (4 jobs)
    I am a veteran aviation engineer and MS in Engineering Mgmt, with 25+ years of experience. In addition to routine tasks, I successfully implemented SMS, OHSE and QMS ISO 9001:2015 in an aviation MRO. I feel confident to be beneficial to those looking for authentic, genuine and original content. I don't believe in copy-pasting as it harms viewer/user interest. I have also written as a ghost writer. In addition, I have practical understanding of industry based Quality Management System including audit planning, scheduling, conduct and reporting, followed by raising and closing of the NCRs. This journey exposed me to numerous support tasks like IT (Word, PowerPoint, Excel and PDF), logistics planning and plenty of writing. Genuineness and truthfulness are my hallmark.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Risk Analysis
    Microsoft PowerPoint
    Quality, Health, Safety & Environment Management
    PDF Conversion
    Writing
    Quality Management System
    Hardware Prototyping
    Aviation
    Microsoft Excel
    Technical Writing
  • $17 hourly

    • 5.0/5
    • (4 jobs)
    ✨I am a Multilingual Management Assistant Core: ⚡Skills & Tools ✅ Research & Lead Gen ✅Error Detection ✅ Exploratory Analysis ✅ Cleansing ✅ Mining ✅ Predictive Analytics ✅ Data collection ✅ Prescriptive Analytics ✅ Descriptive Statistics ✅ Medical Diagnosis ✅ Data Modeling ✅ Visualization ✅ ( Python, Tableau / Power BI / Excel, Jupyter, SQL, R, MySQL, MongoDB, Microsoft Azure, Google Cloud) 🥈 Qualified in Computer Science(BCS) | Business Etiquette| | Microsoft Office | | Data Analytics | Seven years of experience in different projects with different companies make me a Professional in the Data world. ✅ Data Analytics and Science Tools and services ☑(Exploratory data analysis, Data cleansing, Data mining, Predictive Analytics, Data collection, Prescriptive analytics, Descriptive statistics, Medical diagnosis, Data modeling) ☑Programming ( Python, R, SQL ) ☑Statistics and probability (Probability distributions, Over and undersampling, Bayesian and frequentist statistics, Dimension reduction) ☑Data wrangling (Altair, Talend, Alteryx, Tamr) ☑Database Management ( MySQL, MongoDB ) ☑Data visualization ( Tableau, Microsoft Excel, PowerBI ) ☑Cloud computing (Microsoft Azure, Google Cloud) ☑ ML & DL (Linear regression, Logistic regression, Naive Bayes, Decision tree, Random forest algorithm, K-nearest, K means algorithm) ⚡Other Professional Experience: ⦿: VA (Virtual Assistant)(Invoicing, Documentation) ⦾: Customer service and phone, email, chat ⦿: Admin Support & Customer Support ⦾: Accounting (Quickbook, Scansis, Synergy, Melio) ⛏ Other Experience Tools ⦿: GoogleMyBusiness / Pinterest / Canva ⦾: Quick Book (Invoicing) ⦿: Scansys ⦾: Woocommerece ⦿: Linkedin ( Pipl Lead, Navigator, MailChimp, Yum) ⦾: CRM ( Jira, Podio, Zoho, MS Access ) ⦿: Melio ⦾: Canva ⦿: Libra Office ( Documantation ) ⦾: Google Sheet ⦿: Google Analytics ⭐Ten Years Work Experience : ⦾: Web Research & Lead Generation ⦿: Data and project management ⦾: Product Listing & Product Management ⦿: Data Mining & Management ⦾: Invoicing ⦾: General, Administrative work ⦿: Troubleshooting Technical Issues 📌 SUMMARY Ten years of practical experience, including business development and customer relationship-building skills with a proven, intuitive ability to foresee customer needs. have established and maintained effective working relationships that promote leadership, negotiation, cooperation, and teamwork. Besides, a University degree helped me become a better communicator as well as learn and develop the required technical skills, including the expert level of computer programming. We should collaborate if you are looking for a top-notch professional who will add value to your life by asking the right questions, thinking outside the box, and always exceeding your expectations. I can help create and manage workflow in the fields of ( Analytics, Big Data, Accounts, Invoicing, Documentation, Sales, and Customer Support as a Virtual assistant). Thank you for stopping by, and I look forward to easing your burden by offering industry-level skills and experience I've mastered while working as a virtual assistant. Got more questions? Don’t hesitate to message me, we will discuss your project. Thanks
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    General Transcription
    Error Detection
    Product Listings
    Adobe Photoshop
    Troubleshooting
    Email Communication
    Accounting
    Account Management
    Prospect List
    Business with 10-99 Employees
    Phone Communication
    Project Management
    Administrative Support
    List Building
  • $14 hourly

    • 5.0/5
    • (1 job)
    I have 5+ years of experience in the web development space, I have worked intensively on many complex digital projects. I have been at the core and responsible for the Front-end and Back-end development and overall outcomes of these projects. Here are a few examples of the types of work I do: •Create WordPress websites from scratch - I will design the UI/UX from scratch. I will code a custom WordPress theme for you. •Setup a WordPress Website - Install theme (Divi, Avada, Atelier, Uncode, or any other theme you can think of), add plugins and populate with content. •Customize your WordPress site - Edit design and layout, edit existing code, apply scripts and develop custom plugins. •Fix bugs, update plugins, website maintenance, and optimization - I will make sure that your website is functioning smoothly.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    HTML
    WordPress
    JavaScript
    PHP
    CSS
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    " 𝐈𝐭'𝐬 𝐧𝐨𝐭 𝐚 𝐟𝐚𝐢𝐭𝐡 𝐢𝐧 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲. 𝐈𝐭'𝐬 𝐟𝐚𝐢𝐭𝐡 𝐢𝐧 𝐩𝐞𝐨𝐩𝐥𝐞 " Steve Jobs. Welcome! I’m an AWS Certified Solutions Architect with DevOps experience, a strong background in networking, and good interpersonal skills. Whether you need to manage cloud infrastructure, set up CI/CD pipelines, or solve other tech challenges, I’m here to help you achieve your goals. 𝐌𝐲 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐚𝐬 𝐛𝐞𝐥𝐨𝐰 ✅ Infrastructure deployment with Terraform ✅ Jenkins integration with other tools ✅ Setting up/Maintaining/Troubleshoot Jenkins/AWS CI/CD Pipeline ✅ Pipeline as a code deployment ✅ Cloud Services: AWS, GCP, Azure ✅ Virtualization: VMware ESXi ✅ Container Orchestration ✅ Container Runtime ✅ Scripting ✅ Web Development: WordPress ✅ OS: RHEL, CentOS, Fedora, Amazon Linux, Debian, Ubuntu, Windows Server, pfSense 𝐀𝐖𝐒 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐡𝐚𝐯𝐞 𝐰𝐨𝐫𝐤𝐞𝐝 𝐰𝐢𝐭𝐡: EC2, S3, CloudFormation, Lambda, Athena, DynamoDB, SSM, KMS, IAM, QuickSight, EKS, ECS, ECR, CloudWatch, CloudTrail, WAF, API Gateway, Security Hub, Inspector, Config, VPC, RDS, Code Pipeline. 𝐎𝐭𝐡𝐞𝐫 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬: Terraform, Jenkins, Docker, Kubernetes, Git, Shell, Prometheus, Grafana, New Relic, Opencv, Ansible, Nagios, SonarQube, Twingate, Pulumi, GCP, OpenAI
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Solution Architecture
    GitHub
    CI/CD
    Jenkins
    Storage Area Network
    Amazon Elastic Beanstalk
    Amazon Glacier Select
    Amazon S3
    Amazon EC2
    Amazon Web Services
    Cisco Certified Network Associate
    FortiGate Firewall
    Firewall
    VPN
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I've been working in the customer service industry for more than 6 years. As an experienced Customer Support Specialist with a passion for delivering high-quality work, I have a deep understanding of how to resolve customer issues, answer inquiries, and provide guidance on how to use the platform effectively. I'm able to multitask and manage multiple support cases simultaneously while maintaining a high level of accuracy and attention to detail. My skills include excellent communication skills, the ability to empathize with customers, and the ability to troubleshoot technical issues. I have vast experience using Salesforce, Genesys, Google Spreadsheet, Microsoft Office, Outlook, Social Media Platforms, Intercom, Slack, Clickup and others. I'm dedicated to providing a seamless customer experience and ensuring that clients are satisfied with the service they receive. I want you to know that what matters to me is the quality of relationships, and money comes next. I am aware that nothing is impossible if you are determined to do better and improve. I look forward to the opportunity to work with you and help you achieve your goals on Upwork!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Salesforce
    Candidate Interviewing
    Online Chat Support
    Debt Collection
    Sales
    Customer Relationship Management
    Customer Support
    Data Entry
    Lead Generation
  • $18 hourly

    • 5.0/5
    • (1 job)
    DevOps: GIT, Jenkins, Docker, Ansible, Kubernetes Database: MySQL Virtualization: VMware ESXI / VSphere, VMware Workstation, Hyper-V Security Tools: pfSense, VPN, OpenSSL, Pentesting Additional: VoIP services (Asterisk), FreePBX I love what I am doing. In recent times I have engaged in DevOps. I worked as Microsoft Office 365 Administrator, Linux/System support Engineer and Customer Services. Migrations to Office 365. Microsoft Teams. Managing V-Center and ESXI servers. Backup infrastructure over Veeam. Extensive experience in IT Support Engineer Service Desk, Technical Support and Customer Service at various level and area of responsibilities. Troubleshooting different Devices and Computers, Active Directory. Giving Product Information and Product Support for Customers. Provide Technical Assistance and Customer Service through Phones, Chats and Emails. Monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems over the phone. Working with customers/employees to identify computer problems and advising on the solution. Logging and keeping records of customer/employee queries. Updating self-help documents so customers/employees can try to fix problems themselves. Resolving domain and hosting issues.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Network Security
    Helpdesk
    Network Administration
    DevOps
    Database Query
    Linux System Administration
    Kubernetes
    Jenkins
    Data Entry
    Microsoft Teams
    cPanel
    Email Support
    Office 365
    Microsoft Active Directory
  • $15 hourly

    • 4.8/5
    • (9 jobs)
    Ditch the chaos, embrace efficiency. I'm your one-stop solution for administrative, creative, and technical support, streamlining your operations and driving success. Here's how I empower you: 🌠Client Whisperer: I build strong relationships, understand your unique needs, and deliver personalized support that exceeds expectations. ⚡Process Maestro: From data entry to streamlining workflows, I keep your operations organized and efficient, freeing you to focus on what matters most. 🌈Content Creator: Need captivating presentations, menus, or other materials? I weave magic with words and design, bringing your ideas to life. 💫Email Ninja: Overflowing inbox? Relax! I tame even the most chaotic email monsters, ensuring seamless communication flow. 💢Tech Guru: Network, Active Directory, Azure Cloud, Microsoft 365, G Suite, Chrome OS, and more – I've got you covered. On-prem, hybrid, or cloud – no problem! 🌍Global Reach: I've supported clients across the US and internationally, with experience in diverse industries, especially the medical field. Beyond the Skills: 🎭Quick Learner & Innovator: I'm constantly seeking ways to improve and bring fresh ideas to the table. ⚡Excellent Communication: I listen actively and communicate clearly, ensuring we're always on the same page. 🥇Proven Track Record: With 5+ years of experience, you can count on me to deliver results.
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    Data Entry
    CRM Software
    Virtual Assistance
    Information Technology
    Customer Support
    Computer Network
    Sales
    Administrate
    Online Chat Support
    Desktop Support
    Email Support
    Helpdesk
    Tech & IT
    IT Support
  • $70 hourly

    • 0.0/5
    • (0 jobs)
    I have a great passion for learning and professional growth, and I look forward to joining a creative team at a leading company, where I can apply my knowledge. Good experience in customer service Arabic and English
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    Leadership Skills
    Communications
    Technical Project Management
    Server
    Phone Communication
    Customer Service
    Community Management
  • $250 hourly

    • 0.0/5
    • (0 jobs)
    I specialize in providing clear and accurate information, solving problems, and offering creative solutions. I excel at: - **Answering questions** across various subjects, from technology and science to history and pop culture. - **Writing and editing** content, including essays, reports, and creative pieces. - **Generating ideas** for projects, including brainstorming, problem-solving, and creative thinking. - **Providing personalized advice** based on your needs, whether it's related to learning, career guidance, or daily tasks. - **Helping with coding and technical tasks**, such as debugging, explaining concepts, or generating code snippets. Let me know how I can assist you!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Phone Communication
    Technical Project Management
    Customer Service
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