Hire the best Technical Support Specialists in Quebec

Check out Technical Support Specialists in Quebec with the skills you need for your next job.
  • $90 hourly
    With 7+ years in IT and deep expertise in & Mobile Device Management, I specialize in efficient, scalable deployments and workflow automation to save time and reduce complexity. ✅ Jamf Certified Integrator – Lead onboardings for Jamf’s clients using Jamf Pro, Protect, Connect & ZTNA ✅ Jamf Certified Expert (400) – Advanced proficiency in Apple MDM solutions ✅ Mosyle Certified Admin – Expertise in Mosyle deployment & best practices ✅ Apple Certified Support Professional – Deep knowledge of Apple systems 🔧 What I Offer: ⚙️ Zero-Touch Deployments – Custom workflows for macOS with Octory & Jamf Connect ⚙️ Advanced Scripting – Save time with automation & tailored scripts ⚙️ SSO Integration – Seamless authentication with Okta, Google, & Entra ID ⚙️ Custom PKG Creation – Deploy apps & configurations effortlessly 💡 Why Clients Hire Me: 🚀 Speed & Efficiency – I complete projects 2x faster than industry standards 📈 Proven Results – Reliable, scalable implementations that save time & reduce costs 🗣 Clear Communication – Transparent, proactive collaboration for seamless execution Let’s discuss how I can optimize your MDM setup!
    Featured Skill Technical Support
    Microsoft Azure
    Microsoft Intune
    Scripting
    Google Workspace Administration
    Mobile Device Management
    Mac OS X Administration
    OKTA
    iOS
    JAMF
    Microsoft Endpoint Manager
    Microsoft Active Directory
    System Administration
    Bash
    macOS
  • $75 hourly
    Greetings, I'm a seasoned IT professional with three decades of comprehensive experience across diverse technical domains. My background encompasses hands-on tech support, meticulous computer building and maintenance, strategic enterprise consulting, forward-thinking IT infrastructure modernization and robust cybersecurity implementations. I honed my expertise as a Google Support Engineer for almost a decade, specializing in Google Workspace and its connected services, equipping me with an in-depth understanding of cloud-based enterprise, productivity and collaboration solutions. My extensive career has fostered a strong problem-solving aptitude, adaptability to evolving technologies and a commitment to delivering exceptional results. You have an issue? I'm here to fix it. Thank you for your time and I'll be looking forward to hearing from you! Filipe [ Ctrl-Alt-Peace Support ]
    Featured Skill Technical Support
    Gmail
    NIST Cybersecurity Framework
    Google Workspace
    Ediscovery
    IT Infrastructure
    IT Consultation
    Gemini
    Data Migration
    Troubleshooting
    Computer Hardware
    Google Sheets
    Google APIs
    Email Security
    DNS
  • $22 hourly
    Hi! I specialize in tech support. + Bilingual: native Canadian French and fluent English + Associate's Degree (DEC) + Easily reachable, friendly guy. I have always been a freelancer: my first project was to help my family with their computer problems. That ended up being my job and my passion.
    Featured Skill Technical Support
    Customer Service
    Office 365
    Google Workspace
    Customer Support
    Next.js
    Java
    Tech & IT
    Troubleshooting
    French
    English
  • $35 hourly
    🟦 FRANÇAIS Bonjour ! Moi, c’est Mario — rédacteur web bilingue (français/anglais) avec une solide expérience en service à la clientèle et un grand souci de clarté, d’efficacité… et de résultats. 🎯 Ce que je vous propose : ✔ Rédaction de fiches produits accrocheuses ✔ Articles de blogue optimisés pour le web ✔ Pages “À propos”, présentations de services, publications LinkedIn ✔ Contenus en français ou en anglais, selon vos besoins Je rédige avec précision, dans le bon ton, et toujours dans l’objectif de vous aider à mieux informer, vendre ou connecter avec votre audience. En bonus : je suis aussi à l’aise avec la gestion de boîtes courriel, les réclamations de garanties, et le support client — des compétences parfaites pour les PME qui veulent un soutien polyvalent. 🟩 ENGLISH Hi! I’m Mario — a bilingual (French/English) web content writer with a strong background in customer service and a real passion for clear, effective communication. 🎯 What I can do for you: ✔ Engaging product descriptions ✔ SEO-friendly blog posts ✔ “About” pages, service descriptions, and LinkedIn content ✔ Content in French or English — adapted to your tone My writing is clean, professional, and always aligned with your business goals. I also bring customer support and admin experience to the table — making me a reliable, multi-skilled freelancer for small businesses.
    Featured Skill Technical Support
    Google Workspace
    Microsoft Office
    Proofreading
    English
    French
    Order Processing
    Email Management
    Data Entry
    Virtual Assistance
    SEO Writing
    Email & Newsletter
    Customer Experience
    Customer Service
    Content Writing
  • $50 hourly
    I am an IT technician who would like to explore the web writing world!! hope i will learn a lot from multiple projects.
    Featured Skill Technical Support
    VMware Administration
    System Administration
    Problem Resolution
    Technical Project Management
    Project Management
    Tech & IT
  • $80 hourly
    Boasting over two decades of distinguished service as a network support specialist, I currently reside in the province of Quebec, Canada. My professional journey reflects a commitment to excellence, underpinned by a friendly demeanor, unwavering precision, and organizational prowess. With a robust background in project management, I bring a wealth of experience to navigate the intricacies of network support with finesse.
    Featured Skill Technical Support
    IT Infrastructure
    IT Management
    Teaching
    Project Management
    Network Administration
    Network Equipment
  • $40 hourly
    CARACTÉRISTIQUES PERSONNELLES * Sens de la supervision et facilité à travailler en équipe * Dynamisme et capacité à travailler sous pression * Flexibilité * Sens du public et de la vente AUTRES RENSEIGNEMENTS Possède voiture Travaille sur Excel,Word, SGI, Vision,ICM.
    Featured Skill Technical Support
    Techno
    Phone Communication
    Customer Service
    Community Management
  • $45 hourly
    I'm an expert in customer service and tech support. I always have the solution to help the client in the best and worst case scenarios. I have 15 years of experience in customer service and I can help you.
    Featured Skill Technical Support
    Customer Service
  • $35 hourly
    As an experienced IT specialist and senior technical advisor at a renowned multinational corporation, I bring a wealth of expertise in web development, e-commerce, and social media digital marketing, including SEO. Fully bilingual in both French and English, I am also experienced in using WordPress and other web technologies. I work in open collaboration with my customers, respecting deadlines and project timelines, and I am flexible when needed. My commitment to delivering high-quality solutions and adapting to the ever-evolving digital landscape makes me a valuable asset to any project. Technical Skills: Web design, Infography, HTML, SQL, Wordpress, Technical support, Windows OS
    Featured Skill Technical Support
    Google Workspace
    Communication Skills
    Leadership Coaching
    Linux
    ServiceNow
    Web Design
    Microsoft Office
    Cybersecurity Tool
    Social Media Content Creation
    Social Media Advertising
    Social Media Ad Campaign
    Social Media Account Integration
    Project Management
    WordPress Development
  • $30 hourly
    I’m an aspiring network administrator currently pursuing my CCNA certification. I specialize in small business network setups, troubleshooting, and basic network security. I am looking to gain more real-world experience and am committed to delivering professional network solutions at affordable rates.
    Featured Skill Technical Support
    DHCP
    TCP/IP
    Cisco Certified Network Associate
    Network Monitoring
    Firewall
    WiFi
    Cloud Computing
    Wireless Network Implementation
    Network Security
    Network Administration
    Office 365
    VPN
    Server
  • $9 hourly
    I am an accomplished professional with a robust background in technical support and customer service, spanning over [Number of Years] years. My career has been characterized by a relentless commitment to providing exceptional support to customers while adeptly addressing their technical needs. This experience overview highlights key aspects of my career in these areas: Throughout my career, I have honed my technical acumen, enabling me to confidently assist customers with a wide range of technical issues. My proficiency extends to [mention relevant technical skills or systems], and I have consistently demonstrated the ability to troubleshoot and resolve complex problems efficiently. My approach to customer service centers on empathy, patience, and active listening. I take pride in my ability to establish strong rapport with customers, understanding their unique needs, and providing tailored solutions. This approach has resulted in consistently high levels of customer satisfaction and loyalty. Effective communication is at the core of my customer service philosophy. I possess exceptional written and verbal communication skills, which I leverage to convey technical information in a clear and understandable manner. Whether through email, phone, or in-person interactions, I excel in conveying complex technical concepts to non-technical individuals. I thrive on tackling challenges and finding innovative solutions. Over the years, I have successfully resolved numerous technical issues, often exceeding customer expectations. My ability to approach problems methodically and my dedication to follow-through have been instrumental in achieving positive outcomes. I understand the importance of collaboration in delivering seamless customer experiences. I have a proven track record of working harmoniously with cross-functional teams, sharing knowledge, and contributing to process improvements that enhance overall customer service quality. In the ever-evolving field of technology, I have consistently adapted to new tools, systems, and methodologies. My resilience and ability to stay calm under pressure have been particularly valuable during critical incidents, ensuring minimal disruptions to service. My commitment to excellence is evident in my consistent achievement of performance metrics and targets. Whether it's meeting service-level agreements (SLAs), reducing ticket resolution times, or maintaining high customer satisfaction scores, I continuously strive for excellence in all aspects of my work. I am a lifelong learner who actively seeks opportunities for professional growth. I stay up-to-date with industry trends and emerging technologies, ensuring that I remain well-equipped to address evolving customer needs. In summary, my experience in technical support and customer service reflects a proven track record of delivering top-tier service, resolving technical challenges, and fostering positive customer relationships. I am eager to leverage my skills and expertise to contribute to the success of organizations committed to delivering exceptional customer experiences.
    Featured Skill Technical Support
    Desktop & Laptop Support
    Microsoft Teams
    Usability Testing
    Outbound Sales
    Outbound Call
    Sales
    Office 365
    Phone Communication
    Customer Service
    Tech & IT
  • $20 hourly
    I am a data analyst that is very versatile and have the ability to achieve effectively multiple objectives. Im currently looking for anything within the range of sales, technical support, customer service.
    Featured Skill Technical Support
    Outbound Sales
    Sales
    Phone Communication
    Customer Service
  • $5 hourly
    I recently completed an Attestation of College Studies (AEC) in Cybersecurity from Trebas Institute, where I acquired in-depth knowledge of cybersecurity principles, threat detection, and mitigation strategies. Professional Experience: I have hands-on experience working for 2 months as a Technical Support Specialist at MDF Commerce, where I upgraded my skills in the following areas: Microsoft Technologies: Proficient in Microsoft Azure, Cloud services, Microsoft 365 Defender, and Endpoint Manager. I've also effectively managed Active Directory for password resets. Troubleshooting: I have a strong troubleshooting mindset, allowing me to quickly identify and resolve technical issues. Customer Service: I'm committed to providing top-notch customer service, ensuring client satisfaction and problem resolution. Communication: My excellent communication skills, both written and verbal, enable me to convey complex technical concepts to non-technical stakeholders. Project Management: I have experience using Jira for task management, issue tracking, and project collaboration. I'm passionate about cybersecurity and staying up-to-date with the latest threats and trends. I'm a problem solver who thrives under pressure and is dedicated to protecting digital assets. I believe in clear communication and collaboration to deliver outstanding results. If you're looking for a cybersecurity specialist and technical support expert who can safeguard your digital assets and provide exceptional customer service, let's connect. I'm excited to bring my skills and knowledge to your projects.
    Featured Skill Technical Support
    Microsoft Endpoint Manager
    Microsoft Active Directory
    Microsoft Azure
    SaaS
    Vulnerability Assessment
    Risk Analysis
    Network Design
    CSS
    C++
    HTML
    Information Technology
    Jira
    Tech & IT
  • $35 hourly
    *Full access hack into all types of mobile phones/devices *Being blackmailed-we will trace the source and the person behind it- *Unlock watch wallet DMV RECORDS, ID CARDS, OBTAINING OF PASSPORTS, PURCHASING OF NEW LICENSE * Recovery of lost crypto funds (BTC, USDT etc) *Microchips disabling (V2K) *Unnoticeable hack into all social media account *Fixing of credit score *Fixing of public record *Cloud and email data extraction *Location tracking *Explain what you want and go straight to the point. *Make available TARGETS DETAILS. And simply start monitoring the device Thanks in advance
    Featured Skill Technical Support
    Website Audit
    Vulnerability Assessment
    Malware Removal
    Penetration Testing
    Crypto Wallet
    Cybersecurity Management
    Database Security
    Tech & IT
    Information Security
    Network Security
    Crypto Asset
    Data Recovery
    Ethical Hacking
  • $25 hourly
    Hi, I’m Younes Stiten, a dedicated professional with a passion for customer service and business management. With hands-on experience in live chat support, social media management, and in-person customer service, I specialize in delivering exceptional customer experiences across multiple platforms. Whether I’m resolving inquiries on Instagram, managing emails for a growing business, or assisting clients in a fast-paced construction environment, I bring strong communication skills, problem-solving abilities, and a customer-first mindset to every role. Here’s what I do best: • Customer Service Excellence: Proven track record of managing client communications effectively, both digitally and in-person. • Live Chat & Social Media Support: Skilled in handling live chat inquiries and managing business accounts on social media platforms like Instagram. I’m committed to providing quality service that builds trust and ensures satisfaction. If you’re looking for someone who can handle customer support seamlessly and enhance your business operations, let’s connect!
    Featured Skill Technical Support
    Phone Communication
    Resolves Conflict
    Typing
    Live Chat Software
    CRM Software
    Customer Service
    Multitasking
    Problem Resolution
    Communication Skills
  • $24 hourly
    Agent de Service à la Clientèle / Support Clients : Bonjour ! Je m'appelle Yann et j'ai plusieurs d'expérience dans le domaine du service à la clientèle. Mon objectif est d'offrir une assistance exceptionnelle à vos clients et de garantir leur satisfaction. Je suis capable de gérer les demandes des clients, de résoudre les problèmes rapidement et de fournir un service courtois et professionnel ...Hello! My name is Yann, and I have several years of experience in customer service. My goal is to provide exceptional assistance to ensure customer satisfaction. Organized and responsive, I excel at handling customer inquiries, resolving issues quickly, and delivering courteous and professional service. My approach, focused on listening and problem-solving, allows me to enhance the customer experience while representing your company with professionalism and dedication.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $25 hourly
    PROFIL Étudiant finissant en technique de l'informatique passionné et motivé, possédant une grande capacité d'adaptation et un esprit analytique. Doté d'une bonne logique de programmation et d'une approche rigoureuse en résolution de problèmes, je suis créatif, persévérant et dévoué au travail d'équipe. Enthousiaste à l'idée d'acquérir de l'expérience en entreprise et d'appliquer mes compétences techniques dans un cadre professionnel. PROJETS RÉALISÉS Conception et mise en ligne d'un site web statique pour une boutique de vêtements Développement d'une plateforme e-commerce fonctionnelle Configuration et déploiement d'un serveur Windows pour un projet académique
    Featured Skill Technical Support
    Technical Project Management
    Phone Communication
    Tech & IT
    Server
    Customer Service
  • $72 hourly
    Extensive experience in human resource management (managed a team of 11 TV producers to cover live events (most important live event covered was under 17 CAN 2011 in Rwanda). I suprevised a team of 16 people to achieve their goals at distant and remote sites in Maine. Able to manage multiple priorities, meet strict deadlines, and handle highly confidential information with discretion. A critical thinker with the desire to work creatively; experience using new tools and technologies to meet and exceed goals and expectations. I am an effective Client Support Specialist known for having great organizational skills and a talent for working with clients of all types of personalities. I am focused and enthusiastic, with expertise in working independently or as part of an effective team. As a bilingual individual, I am willing to go the extra mile to ensure quality service to each customer.
    Featured Skill Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
  • $30 hourly
    Professionnelle en coordination et planification de formation des employés, j'ai également de l'expérience en soutien à la gestion administrative et technique dans le secteur des technologies de l'information. Mon expertise s'étend à la coordination de projets d'envergure, avec une excellente connaissance des outils collaboratifs d'Office 365, Jira, Confluence, SailPoint et ServiceNow. J'ai aussi une expérience académique dans l'identification des menaces, la gestion des cyber-risques et la protection des données sensibles. Je possède une certification Lean Six Sigma ceinture jaune et je suis orientée vers l'amélioration continue, l'optimisation et la modélisation des processus bout-en-bout. Minutieuse et rigoureuse dans coordination et la planification Bel esprit d'équipe et toujours en mode codéveloppement et cocréation Curiosité intellectuelle et capacité d'apprentissage des outils technologiques A professional in employee training coordination and planning, I also have administrative and technical management support in the IT sector. technology sector. My expertise extends to coordinating large-scale projects projects, with excellent knowledge of Office 365 collaborative tools, Jira, Confluence, SailPoint and ServiceNow. I also have academic experience in threat identification, cyber-risk management and the protection of sensitive data. protection. I hold a Lean Six Sigma yellow belt certification and I'm oriented towards continuous improvement, optimization and end-to-end process modeling. Meticulous and rigorous in coordination and planning Team player, always in co-development and co-creation mode Intellectual curiosity and ability to learn technological tools
    Featured Skill Technical Support
    Techno
    Customer Service
  • $13 hourly
    Customer service and sales expert with 10+ years of experience helping businesses grow through meaningful client relationships, effective communication, and results-driven strategies. Passionate about turning customer needs into actionable solutions and creating positive brand experiences.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $30 hourly
    "Étudiante avancée en psychologie et intervention sociale, je propose mes services en freelance pour des missions où l'écoute, l'analyse et la compréhension des enjeux humains sont primordiales. Mon parcours académique rigoureux et ma passion pour l'accompagnement me permettent d'apporter une valeur ajoutée significative à vos projets. N'hésitez pas à me contacter pour discuter de vos besoins." : "As an advanced student in psychology and social intervention, I offer my freelance services for projects where listening, analysis, and understanding human issues are essential. My rigorous academic background and passion for support enable me to bring significant added value to your projects. Feel free to contact me to discuss your needs."
    Featured Skill Technical Support
    Techno
    Phone Communication
    Customer Service
  • $29 hourly
    I'm a dedicated and versatile freelance professional with a strong passion for delivering high-quality work across writing, web development, and assistant management. With a strong track record of working with diverse clients and meeting deadlines, I bring creativity, reliability, and attention to detail to every project I take on. I build lasting client relationships through clear communication, problem-solving, and results-driven work. Whether you're looking for short-term support or a long-term collaboration, I'm here to help bring your vision to life.
    Featured Skill Technical Support
    Community Management
    Customer Service
    Phone Communication
  • $45 hourly
    Depend on the request and do you need. Please contact me. We can discuss about your request. Thanks.
    Featured Skill Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    I am a skilled professional offering chat support, programming, and virtual assistance services. I am committed to delivering fast, friendly, and reliable support, whether through technical help, coding tasks, or managing daily operations. I’m detail-oriented, organized, and passionate about helping businesses run smoothly and efficiently.
    Featured Skill Technical Support
    Online Chat Support
    SQL
    Python
    Customer Service
  • $25 hourly
    Helping businesses with tech support and A/V projects — fast, clear, and reliable service. Audio/Visual Technician: I design, install, and support sound, lighting, and video setups for events and permanent spaces. Tech Support Specialist: I handled critical Level 2 and 3 support tickets at Lightspeed POS, trained new hires, and restructured internal documentation for faster troubleshooting. IT Operations: I managed device lifecycles, from sourcing to setup, for fast-paced tech teams at Maysys Consulting. What you get when you work with me: • Fast troubleshooting • Clear communication • Hands-on support, not just advice Need someone who can jump in and fix tech headaches without the drama? Let's connect.
    Featured Skill Technical Support
    Process Documentation
    Documentation
    POS Terminal
    Helpdesk
    Hardware Troubleshooting
    Troubleshooting
    Event Management
    Sound Design
    Audio Engineering
    IT Support
    Customer Service
  • $20 hourly
    Profile Detail-oriented McGill University (Bachelor of Science in Information Technology) student transitioning my 15 years of experience into Customer Service Management. My background includes roles as a Customer Service Team Lead and IT Documentation Control Specialist, where I honed skills in team leadership, process optimization, and customer relationship management. Eager to leverage my organizational abilities and technical acumen to excel in a customer-centric management role.
    Featured Skill Technical Support
    Techno
    Server
    Technical Project Management
    Phone Communication
    Customer Service
  • $50 hourly
    Support Engineer with three years of experience at GitLab. Five years of experience working with WooCommerce, particularly payment plugins and the popular Memberships plugin. Comfortable in PHP, MySQL and other technologies, including API integrations.
    Featured Skill Technical Support
    API Integration
    MySQL
    PostgreSQL
    GitHub
    GitLab
    WordPress
    WooCommerce
    PHP
    Tech & IT
    Customer Service
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