Hire the best Technical Support Specialists in Bucharest, RO

Check out Technical Support Specialists in Bucharest, RO with the skills you need for your next job.
  • $30 hourly
    As an operational consultant with a strong background in tech support, I have a proven track record of driving sustainable improvements in KPIs such as customer satisfaction, time to resolution, and escalation rates. With excellent communication skills and strong organizational abilities, I have successfully coordinated operations, communication, and deliverables for teams of support engineers. I have also provided high-quality technical support to Microsoft customers over phone and email and worked with Microsoft partners and engineering support teams to continuously improve the escalation process. With my process creation and improvement skills, I have advised on internal process improvements to enhance efficiency and boost overall performance.
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    Romanian to English Translation
    English Tutoring
    Customer Support
    Translation
    Customer Service
    English to Romanian Translation
    Microsoft Active Directory
    Romanian
  • $8 hourly
    I worked as a technical customer support agent and 4 years as a Manager for Charm Group, a live streaming studio in adult industry. I have experience in working with people due to my jobs, I developed skills such as creativity, problem solving, customer service skills, teamwork skills, organization, adaptability and I consider myself as being a fast learner. Since I was 10 years old, I am going in Greece during summer at my family hotel, helping them with the customers in different situations.
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    Data Entry
    Recruiting
    Multitasking
    Live Streaming Setup
    Email Communication
    English
    Following Procedures
    Typing
    PDF Conversion
    Canva
    Customer Support
    Google Sheets
    Organizer
    Adobe Photoshop
  • $20 hourly
    Been working for High-profile companies such as Microsoft, Schaeffler and Wipro, doing technical support and System administration. I have broad knowledge of Office 365 technology as well as ServiceNow.
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    Customer Support
    Microsoft Exchange Online
    Atlassian JIRA
    ServiceNow
    Active Directory
    Microsoft SharePoint Administration
    Microsoft Office 365
  • $25 hourly
    Currently working as a FastTrack Microsoft Teams SME to provide guidance and assistance to Microsoft customers onboarding various Teams workloads, with major focus on Teams Phone and devices.
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    Customer Support
    Microsoft Windows PowerShell
    Skype For Business
    Microsoft Teams
    Office 365
  • $16 hourly
    CCNA 1 Routing and Switching certificate I attended a training in engineering industry (Italy ), with the completion of a diploma. I attended trainings of soft skills, assertiveness and emotional intelligence with the completion of diplomas. I have experience in technical/customer support field. I want to continue my professional life and to use my experience from previous jobs.
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    Email Technical Support
    Product Knowledge
    Email Handling
    Customer Support
    HTML
  • $13 hourly
    Native Romanian speaker and C1 level of English with over 3 years of Customer/Technical Support and blue/white collar Recruitment experience (Full recruitment process knowledge from Job Ad creation to Interview and Offer phases). I am a graduate of the Faculty of Translation and Interpretation in Foreign Lanaguages with a heavy focus on technical translation. I consider myself a deidcated and result driven person with excellent interpersonal and communication skills.
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    Proofreading
    Email Communication
    Translation
    English to Romanian Translation
    Sourcing
    Microsoft Word
    Customer Support
    Resume Screening
    Staff Recruitment & Management
  • $10 hourly
    This is what you need to know about me: First job: - Phone assistance and support for client request: phone numbers, addresses, postal codes etc; - Provide call, mail & chat support for customers using the network to fix different issues; - Providing support for our partners' apps; - I used a ticketing system to register each incident from our network; - Investigating, diagnosing and resolving all network faults; - Working in shifts, including weekends and legal holidays; - Insure a proper technical cooperation between all involved parties; - Supporting the team in day by day activity; - Network administration/troubleshooting; - Internet explorer, google chrome - mailing and browsing; - Screening applications; 2nd one: Vodafone - Take internal customer calls in Italian and English; - Taking care of customer satisfaction, maintaining a professional relationship and receiving constant feedbacks; - Log, troubleshoot and dispatch IT issues, with the aim of ensuring quick and effective resolution; - Providing support for our partners' applications; - Insure a proper technical cooperation between all involved parties; - Update information in the relevant systems; - Document new known errors; - Investigating, diagnosing and resolving all network faults. - Screening applications; - Knowledge acquisition from contact centres activities; - Knowledge transfer; - Internal organisation trainings; - Internal organisation work instruction documents; 3rd: Oracle - Windows 2008, 2012 Server Administration - Oracle Database (10G, 11G) troubleshooting and administration - SQL programming - Customer satisfaction oriented, providing in time solutions, fixes or workarounds - Manage escalations in accordance with company procedures and SLA’s - Oracle Hospitality software knowledge and troubleshooting - Document bugs found in the software for further analysis and deploy patches or fixes.
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    Online Chat Support
    Customer Support
    Email Support
    System Configuration
    Cryptocurrency
    Romanian
    English to Italian Translation
    MySQL
    Hardware Troubleshooting
    Customer Service
    Product Knowledge
    Troubleshooting
  • $50 hourly
    Dedicated IT professional with over 5 years of experience with SolarWinds products, implementing, configuring and maintaining monitoring for enterprise environments. Experience in supporting servers and applications in large environments.
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    Linux System Administration
    Application Performance Monitoring Software
    Network Monitoring
    Server Administration
    Windows Administration
    SolarWinds VoIP & Network Quality Manager
    System Monitoring
    Windows Server
    System Administration
  • $40 hourly
    Captioning software and tools proficiency (e.g., [List specific software/tools]) Typing speed and accuracy Exceptional attention to detail Grammar and linguistic abilities are required. Time management and the ability to fulfill tight deadlines are essential.
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    Sage
    Techno
    Tech & IT
    Technical Project Management
    Server
    Accounting
    Management Accounting
    Phone Communication
    Customer Service
    Accounting Basics
  • $55 hourly
    I’m a developer experienced in building websites, web design or logos for small and medium-sized businesses. Whether you’re trying to win work, list your services, or create a new online store, I can help. --> Knows HTML and CSS3, PHP, jQuery, Wordpress, and SEO --> Full project management from start to finish --> Regular communication is important to me, so let’s keep in touch.
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    Design Enhancement
    Design Concept
    Tech & IT
    Salesforce CRM
    Salesforce
  • $30 hourly
    Over the last several years, I worked on different projects with different teams, as a customer support agent and later as a customer support manager for start-up and leading companies. Lately, I've been involved with data quality, deduplication solutions for CRM's like Salesforce, Microsoft Dynamics 365, Oracle CRM on Demand, and Oracle CX. I am proficient on the admin side of Salesforce and MsDynamics. As my previous position implied me wearing different hats, I have learned the admin side of Gsuite, handled customer success, product demos, video recording/editing. My experience includes different tools and applications, like Zendesk, Asana, Click-up, TeamViewer, Google suite solutions, Slack, Jira and also live chat applications. One man show? Not necessarily, but I am curious by nature, and I love learning new things. You can schedule a meeting using the following Calendly link: calendly.com/cristian-ene
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Support
    Oracle CRM On Demand
    Salesforce
    Salesforce CRM
    Business Development
    Communication Etiquette
    Data Cleaning
    Microsoft Dynamics 365
    Zendesk
    Product Knowledge
  • $6 hourly
    Previous experience has allowed professional development and skills such as the ability to quickly assimilate information and adaptation, retrieve and transmit information, adaptable to the changes and circumstances, the ability to plan and organize , work by priority, excellent collaborator on projects. With a strong personality and an analytical and open-minded attitude, being dynamic, used to work in a team and under stress, I can adapt to new working conditions and my skills make me the perfect collaborator for your company! I am dependable and with higher than average multitasking skills from previous experiences. Past professional experiences include: CGS Romania, Buc (Romania) WIPRO Technologies, Bucharest (Romania) Hewlett Packard / HP, Buccharest (Romania) MOOD MEDIA, Bucharest (Romania) Skills: English Advanced French Beginner Spanish beginner Customer Support Adobe Photoshop, Premiere Pro, Illustrator Microsoft Office, Social Platforms Online Research Data-Entry and more.
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    Translation
    Email Communication
    Administrative Support
    Information Technology Operations
    Customer Service
    Data Entry
    Email Support
    Communications
  • $7 hourly
    I'm a highly enthusiastic Customer Support operator with skills that cover almost all areas in terms of customer support Supervising production Troubleshooting unforeseen issues Bugs and glitches report Find and report potential production bottlenecks Providing feedback Security check Delivery Supervision
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    Email Handling
    Customer Support
    Zendesk
  • $20 hourly
    Skilled in Customer Support, IT Support Software, Sales, Communication, Customer Satisfaction, and Administrative Assistance. Strong support professional with a Master's degree in Business administration.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Support
    Customer Service
    Translation
    Software
    Social Network Administration
    Customer Satisfaction
    PDF
    YouTube
    WordPress
    Romanian
    English
    Spanish
  • $13 hourly
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    Customer Service
    Sales
    Phone Communication
    Tech & IT
    Server
  • $12 hourly
    Hardworker with a vast history working in e-sports tournament administration, customer and technical support, project management.
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    Intercom
    Management Skills
    Zendesk
    English
    Typing
    Community Management
    Customer Support
  • $17 hourly
    Every year I invest in myself, I build and grow the confidence of people around me by showing that you can do everything you set your mind to. I learn, apply and translate intricate concepts to simple words as well as creating elaborate stories about small happenings. I love that people are still beautiful and I show them their own beauty by casting gold rays of my inner sun. I'm not a ginger, but I love to shine in the color of my soul.
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    Customer Experience
    Customer Care
    Team Training
    Team Management
    Team Building
    New Member Onboarding
    Customer Onboarding
    Troubleshooting
    Management Skills
    Leadership Skills
    Customer Service
    People
  • $10 hourly
    As a highly skilled IT professional with experience in both financial and commercial industries, I have a strong background in managing and supporting complex IT environments and troubleshooting technical issues. I work closely with IT teams from 94+ countries to identify and resolve issues in a timely manner and have acted as a technology lead on various applications. My proficiency in various operating systems and technologies, combined with my excellent communication and problem-solving skills, have allowed me to provide top-notch technical support to users of the organization's IT systems. I have also demonstrated leadership abilities by implementing and maintaining security protocols and policies and developing and delivering training programs to new hires and existing team members. I have collaborated with different product and project teams to troubleshoot and solve issues in their systems, and have a strong track record of monitoring system performance and ensuring compliance.
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    Customer Relationship Management
    Customer Experience
    Phone Communication
    Customer Support Plugin
    Design Concept
    Technical Project Management
    Tech & IT
    Customer Service
    Email Support
    Customer Support
  • $15 hourly
    Professional Summary. I am Emelda Nwaju, client relationship management professional with over 8 years' experience cutting across multiple sectors (Banking, telecommunications, customer service and human resources), and Bachelor Degree holder from Nigeria but residents in Romania. I have the "Permis De Munca" card which provides me right to work full time. I have displayed strong proficiency in customer services, customer relationship management, sales, lead generation and lead conversion. I am currently running a Master's Degree in Business Engineering and Management in Politehenica University of Bucharest, Romania. In the last few years, I have focused on my career and also in projects that helped me improve my soft skills. I am currently open to new responsibilities in a role where I can contribute to my employer's strategic goals and personal growth.
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    Customer Service
  • $12 hourly
    ? OBJECTIVE Empathetic customer service professional with over 7 years of experience within multiple industries such as cruise liners and call centers. Passionate about creating a positive customer experience. Keen to use my communication skills and problem-solving attitude to provide excellent service.
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    Translation
    Microsoft Office SharePoint Server
    Google Workspace
    Zendesk
    Helpshift
    Phone Communication
    Microsoft Office
    Customer Service
  • $15 hourly
    Hello everyone, SETYZ is a business for small business owners, old and new alike, who need guidance on this journey they have started. There is always a need in the industry for entrepreneurs who either deal in the IT area or the Design area, the difference is in the values those entrepreneurs have: our only desire is to manifest the dreams of small entrepreneurs into reality, because we believe that everyone deserves a chance to fulfill their dream. Focusing primarily on Web & Brand design, if you are located locally in Romania or Bucharest, we can not only take care of your digital needs, but also your physical ones such as repair and/or assembly of computers, laptops and servers. SETYZ is a complete solution for anyone who is bold enough to daydream and make that dream come to life.
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    Remote Connection Support
    Graphic Design
    Web Design
    Tech & IT
    Technical Project Management
    Server
    Phone Communication
    Customer Service
  • $17 hourly
    I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
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    CSS
    Tech & IT
    Analytical Presentation
    Strategy
    Phone Communication
    Data Analysis
    Information Analysis
    Customer Service
  • $10 hourly
    Hello! My name is Dorina, I am Foreign Languages and Literatures degree (Russian - Spanish) and Slavic cultures Master degree. My passions are books, traveling and discovering all about each country and culture. I am an optimistic and lively person and I wish to see every part of the World because life is a gift and we choose what to do with it! I choose to love, learn and travel. I am here to learn new skills!
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    Business Process Outsourcing
    Tech & IT
    Techno
    Technical Project Management
    Server
    Call Center Management
    Phone Communication
    BPO Call Center
    Customer Service
  • $8 hourly
    About me I am interested in new opportunities of advancement in my career. I am an open-minded person who is not afraid of challenges. I am always looking to gain new knowledge and experience. A perfect environment for me is one where honesty and respect are valued. I prefer the steady and clear path when taking decisions.
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    Technical Project Management
    Tech & IT
    International Development
    Product Development
    Phone Communication
    Microsoft Outlook Development
    Customer Service
  • $20 hourly
    I am a passionate Network Engineer experienced in provider and enterprise networks. Currently working on a full-time job in Vodafone with Cisco, Nokia, many firewall vendors like Fortinet, Checkpoint, F5 Big IP. I have also experience with Juniper routers, worked for around 2 years. I am JNCIA and JNCIS certified. In my development process I followed 4 CCNAs courses, and this year I followed as well CCNP Enterprise. I am passionate, willing to learn and to accomplish many things in network technologies.
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    Computer Network
    Network Administration
    Computing & Networking
    Juniper
    Cisco Router
    Cisco IOS
    Cisco ACI
    Hardware Troubleshooting
    Troubleshooting
    Problem Solving
    Cisco
    Network Engineering
  • $20 hourly
    Cisco Presales Engineer with 5+ years of experience in designing, developing, troubleshooting, and delivering network solutions for enterprise customers. Proven ability to understand customer requirements, translate them into technical solutions, and communicate the value of those solutions to customers and stakeholders. Expertise in Cisco networking technologies, including routing, switching, wireless, security, and WAN. Passionate for finding the best solution for every problem customer have. Cisco CCNP Enterprise certified.
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    Sales Presentation
    System Administration
    Cisco
    Solution Architecture
    Troubleshooting
    Network Engineering
    Network Administration
    Pre-Sales
  • $25 hourly
    I am an enthusiastic person with analytical skills and over 7 years background in the process of order to cash.
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    Implementation
    QA Testing
    Microsoft Excel
    Acting
    Financial Reporting
    Financial Audit
    Financial Accounting
    Finance
    Process Improvement
    Skill Analysis
    SAP Analytics
    SAP
    SAP ERP
    Internal Auditing
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