Hire the best Technical Support Specialists in Bucharest, RO
Check out Technical Support Specialists in Bucharest, RO with the skills you need for your next job.
- $16 hourly
- 5.0/5
- (8 jobs)
CCNA 1 Routing and Switching certificate I attended a training in engineering industry (Italy ), with the completion of a diploma. I attended trainings of soft skills, assertiveness and emotional intelligence with the completion of diplomas. I have experience in technical/customer support field. I want to continue my professional life and to use my experience from previous jobs.Technical Support
Email CommunicationCustomer SupportHTMLProduct KnowledgeEmail Support - $30 hourly
- 4.9/5
- (22 jobs)
Experienced SaaS Customer Success Manager with a proven track record in customer onboarding, support, and retention. Proficient in Salesforce and Microsoft Dynamics administration, with a strong technical skill set across tools like Zendesk, Pipedrive, Slack, Jira, Google Suite, and many others. Skilled at driving customer satisfaction through seamless onboarding processes, training, and issue resolution. Currently managing a portfolio of clients for an aviation software company, focusing on aligning business needs with tailored solutions to enhance customer retention. Previous experience includes key roles for a data management org, where I led client success initiatives, provided technical support, and collaborated with cross-functional teams to drive product improvements. Bringing over 15 years of experience across various industries, I excel in managing complex client relationships, delivering product demonstrations, and optimizing internal workflows. Fluent in English and Romanian, with knowledge of French, Spanish, and Italian. I hold a Bachelor's and a Master's degree in Marketing and Finance from Romanian American University in Bucharest.Technical Support
Customer SupportOracle CRM On DemandSalesforceSalesforce CRMBusiness DevelopmentCommunication EtiquetteData CleaningMicrosoft Dynamics 365ZendeskProduct Knowledge - $8 hourly
- 5.0/5
- (3 jobs)
I worked as a technical customer support agent and 4 years as a Manager for Charm Group, a live streaming studio in adult industry. I have experience in working with people due to my jobs, I developed skills such as creativity, problem solving, customer service skills, teamwork skills, organization, adaptability and I consider myself as being a fast learner. Since I was 10 years old, I am going in Greece during summer at my family hotel, helping them with the customers in different situations.Technical Support
Data EntryRecruitingMultitaskingLive Streaming SetupEmail CommunicationEnglishFollowing ProceduresTypingPDF ConversionCanvaCustomer SupportGoogle SheetsOrganizerAdobe Photoshop - $30 hourly
- 4.9/5
- (22 jobs)
As an M365 Administrator with a strong background in tech support, I specialize in managing and optimizing Microsoft 365 services to keep teams productive and secure. I have hands-on experience troubleshooting issues, supporting end-users, and streamlining processes to improve efficiency. I thrive on simplifying complex systems, collaborating with teams, and driving solutions that enhance performance and user satisfaction.Technical Support
Romanian to English TranslationEnglish TutoringCustomer SupportTranslationCustomer ServiceEnglish to Romanian TranslationMicrosoft Active DirectoryRomanian - $20 hourly
- 5.0/5
- (22 jobs)
Been working for High-profile companies such as Microsoft, Schaeffler and Wipro, doing technical support and System administration. I have broad knowledge of Office 365 technology as well as ServiceNow.Technical Support
ServiceNowMicrosoft Exchange OnlineMicrosoft SharePoint AdministrationMicrosoft Active DirectoryCustomer Support - $15 hourly
- 5.0/5
- (5 jobs)
Native Romanian speaker and C1 level of English with over 3 years of Customer/Technical Support and blue/white collar Recruitment experience (Full recruitment process knowledge from Job Ad creation to Interview and Offer phases). I am a graduate of the Faculty of Translation and Interpretation in Foreign Lanaguages with a heavy focus on technical translation. I consider myself a deidcated and result driven person with excellent interpersonal and communication skills.Technical Support
ProofreadingEmail CommunicationTranslationEnglish to Romanian TranslationSourcingMicrosoft WordCustomer SupportResume ScreeningStaff Recruitment & Management - $15 hourly
- 5.0/5
- (1 job)
I am an experienced sales and real estate professional with over 5 years of expertise in real estate, customer service, and sales. My background includes managerial roles where I’ve successfully led teams, driven business growth, and built strong client relationships. I am passionate about helping businesses grow through personalized solutions and strategic planning. Work Samples 1. Sales Presentation for Real Estate Clients Project Title: Real Estate Sales Pitch for [Wings Real Estate] Description: Developed a comprehensive sales presentation to pitch property listings to potential buyers. The presentation highlighted key features, pricing strategies, and market analysis. Outcome: Successfully closed multiple property sales, achieving a 30% increase in quarterly sales. 2. Customer Service Improvement Strategy Project Title: Enhancing Customer Support at Holland & Barrett Description: Analyzed customer feedback and identified areas for improvement in response times and resolution processes. Implemented new strategies to streamline communication and response. Outcome: Increased customer satisfaction ratings by 15% within three months and reduced email response times by 30%. 3. Business Development for Startup Clients Project Title: Business Consulting for Hospitality Startups Description: Provided consulting services for startups in the hospitality industry, focusing on strategic business planning and market entry strategies. Managed 10 client projects over one year. Outcome: Helped clients successfully launch their businesses, with an average of 20% growth in their first year. Skills and Tools Sales Management: Proven track record in exceeding sales targets. Customer Relationship Management (CRM): Proficient in using various CRM tools to enhance client engagement. Project Management: Skilled in project planning and execution across multiple industries. Languages: Fluent in English (C1) and a native Romanian speaker. Contact Me If you’re looking for a dedicated professional who can drive sales and enhance customer satisfaction, feel free to reach out!Technical Support
RecruitingZendeskSalesPhone CommunicationCustomer Service - $20 hourly
- 5.0/5
- (1 job)
I have worked for 17 year for Avid, and now I'm searching for new opportunities on this platform. My main area of expertise is (but not limited to) Pro Tools Audio Editing, Audio restoration (using Izotope RX11), Basic Video editing in Davinci Resolve (see my youtube channel) .Technical Support
VlogVideo EditingVideo Editing SoftwareAudio EditingMusic & Sound DesignAudio Production - $34 hourly
- 0.0/5
- (0 jobs)
I'm an engineer that works in telecom industry for the past 10 years. I provide support to customers and have a very good understanding of their needs, being involved in complex troubleshooting processes. On a daily basis i work with Microsoft SQL, Session Border Controllers, Cisco equipment (layer 2 and layer 3) and network protocol analyzers such as Wireshark.Technical Support
Telecommunications EngineeringVoIP AdministrationCloud ApplicationTCP/IPSQLNetwork AnalysisTech & ITPhone CommunicationCustomer Service - $35 hourly
- 0.0/5
- (0 jobs)
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.Technical Support
Sales PresentationRelationship ManagementRelationship BuildingLeadership SkillsLead GenerationB2B Lead GenerationPortfolio ManagementClient ManagementPrice & Quote NegotiationSalesSales & MarketingContract NegotiationCustomer Experience Management SoftwareCustomer Service - $25 hourly
- 5.0/5
- (2 jobs)
5 Years experience as Technical Support Helpdesk Specialist • Hardware and software support • First-level support infrastructure • Single point of contact for Network requests • Active Directory management • Google Workspace admin • IIS(Internet Information Services) • Implementing new applications with SSO, Active Directory authentication • Infrastructure librarian • PowerShell scripts automation Business Analyst • Designed and implemented various SharePoint sites that allowed business users to share their status of the projects, work materials and exchange information more freely on a Virtual private cloud environment. • Designed and developed the security group structure. • Business Analyst owner for the implementation of a cluster application. • Led the development of multiple workflows for the automation of tasks. Helpdesk Specialist • Coordinator of external teams and helpdesk colleague for level 1 and 2 support • Check invoices • Asset Management • Created the SOAPs and guide materials for the knowledge transfer to the external company • Led the meetings for the knowledge transfer for the helpdesk and infrastructure • Tested applications, policies, bios and patching updates before implementation • Coordinate necessary maintenance and installations of providers to ensure minimal impact on users. • Resolved business issues and complaints by appropriate professional standards. • Managing Active Directory users, groups, & policies. • Work with the team on project work to keep the project going according to the schedule • Work with Business Unit Information Security Officers (BUISOs), system owners, and other IAM colleagues to address audit and regulatory-related issuesTechnical Support
UiPathGoogle Apps ScriptGoogle Workspace AdministrationOpen SourceMicrosoft IISServiceNowMicrosoft Active DirectoryWordPressPHPITILIT Asset ManagementIT Service ManagementInformation Technology OperationsMicrosoft SharePoint - $3 hourly
- 5.0/5
- (1 job)
I’m a developer with experience in building websites. I’m experienced in HTML and CSS , PHP, JavaScript, Angular, Java I’ll fully project manage your brief from start to finish Regular communication is really important to me, so let’s keep in touch!Technical Support
Web DesignData AnalyticsFront-End Development - $25 hourly
- 0.0/5
- (0 jobs)
Experienced IT & Customer Support Specialist | QA Tester | E-commerce Support 🚀 Helping businesses streamline customer support, optimize IT operations, and enhance software quality. With over 6+ years of experience in customer support, IT troubleshooting, and software testing, I specialize in: ✅ Customer Support Management – Email & Chat Support | Gorgias, Zendesk, Intercom, Freshdesk ✅ Technical Support & IT Helpdesk – Troubleshooting, Network Support, API Integrations ✅ QA Testing (Manual & Automation) – Website & App Testing | Bug Reporting | Test Case Execution ✅ E-commerce & SaaS Support – Shopify, WooCommerce, Magento | SaaS Onboarding & Retention ✅ IT Process Optimization – IT Helpdesk Setup, Process Automation, KPI Monitoring 💡 Why Work With Me? ✔️ Proven expertise in handling customer inquiries, resolving technical issues, and improving workflows.✔️ Hands-on experience with leading customer support tools, CRM systems, and ticketing software.✔️ Strong problem-solving skills and ability to work independently with minimal supervision.✔️ Certifications in Cisco CCNA, Google Cybersecurity, and API Testing. 📩 Let’s collaborate to improve your customer support experience and technical operations!Technical Support
Microsoft ExcelPythonZendeskEmail SupportAtlassian ConfluenceSupervisionCustomer ExperienceTraining PresentationTraining & Development - $13 hourly
- 0.0/5
- (2 jobs)
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SalesCustomer ServiceServerPhone CommunicationTech & IT - $30 hourly
- 0.0/5
- (0 jobs)
Seasoned ad tech specialist with a robust background in integrating diverse ad partners, overseeing internal advertising tools, and collaborating seamlessly with global teams. Proficient in aiding game developers, crafting and updating comprehensive ad tool documentation, and providing valuable feedback for system optimization. Adept at prioritizing and resolving issues to meet tight game deadlines.Technical Support
Google Ad ManagerGoogle AdsTech & ITTechnical Project Management - $17 hourly
- 0.0/5
- (0 jobs)
I would describe myself as a self-motivated person who is great at troubleshooting complex customer problem solving. I am persistent and able to handle multiple tasks on a daily basis. I have 6 years experience in sales, 2+ years in cyber security and now I am working as a NOC Front Office engineer. During my professional journey, I worked as part of a team and individually and I always would like to learn more.Technical Support
Appointment SettingEmail Marketing StrategyEmail CampaignB2C MarketingB2B Lead GenerationSales LeadsSales FunnelLead QualificationLead GenerationTurkishEnglishFrenchCold CallSales - $6 hourly
- 0.0/5
- (0 jobs)
I am a technical support specialist that combines his technical expertise with customer service to advise customers and troubleshoot their hardware and software issuesTechnical Support
Tech & ITTechnical Project ManagementPhone Communication - $10 hourly
- 0.0/5
- (0 jobs)
Hi, I’m Valentin, a dedicated Customer Support Specialist with 5 years of experience helping businesses enhance customer satisfaction and loyalty. I’m skilled in handling inquiries, resolving issues efficiently, and providing top-notch support through email, chat, and phone. My focus is always on creating a positive experience for customers while helping companies grow. Let’s work together to elevate your customer service!Technical Support
HubSpotZendeskTelesalesTech & ITTechnical Project ManagementPhone CommunicationCustomer Service - $15 hourly
- 0.0/5
- (0 jobs)
I am a dedicated professional, passionate about technology and software development, seeking a career in IT to apply and expand my technical knowledge. Highly motivated and hardworking, I constantly strive to stay up-to-date with industry innovations. I maintain a healthy work-life balance, which helps me to be productive and efficient.Technical Support
Technical Project ManagementTechnoTech & ITServerPhone CommunicationCustomer Service - $15 hourly
- 0.0/5
- (0 jobs)
As a Big Data Engineer, I provide technical expertise and support for Google Cloud Platform (GCP) products, ensuring compliance with project specifications and requirements. I have strong understanding and notable experience in GCP's Data, AI and ML products. I am passionate about programming, and I have also worked as a QA Tester and a Scriptwriter in the past.Technical Support
Computing & NetworkingKubernetesPythonJavaC++Google DataflowBigQuerySQLBig DataCustomer ServiceTech & ITData EngineeringGoogle Cloud Platform - $12 hourly
- 0.0/5
- (0 jobs)
Specialist cu experienta in relatiile cu clientii, asigurarea calitatii dar si cu experienta in maganementul proiectelor, avand peste 5 ani experienta in diverse industrii. Cu experienta in coordonarea echipelor, imbunatatirea proceselor si gestionarea reclamatiilor, cu abilitati solide in utlizarea aplicatiilor software procum Microsoft Office, Jira si Salesforce. Caut oportunitati part-time in zona Customer Service sau full time pe partea de Project Management.Technical Support
RomanianEnglishCommunication SkillsUnsupervised LearningTime ManagementProject PlanningJiraMicrosoft OfficeSalesforceCustomer Service - $14 hourly
- 0.0/5
- (0 jobs)
I am a skilled Technical Support Engineer with 3 years of experience specializing in Google Workspace and a strong background in IT support and troubleshooting. I have honed my expertise working in the field as a Google Workspace Specialist and now provide advanced technical support as a Technical Support Engineer at Concentrix. What I Offer: - Advanced troubleshooting. - Ability to quickly identify issues and offer effective solutions. - Clear and concise communication skills, ensuring that technical details are understandable for non-technical users. Whether you're looking for help with Google Workspace issues, need tech support, or want someone who can troubleshoot and resolve advanced problems, I can provide the expert assistance you need!Technical Support
Data MigrationGmailGoogle Calendar APIGoogle CalendarGoogle Apps ScriptGoogle APIsGoogle Workspace AdministrationCustomer ServiceGoogle Workspace - $20 hourly
- 0.0/5
- (0 jobs)
I’m a customer orientated professional working quickly and efficiently with questions, assistance. I work with a wide range of tasks aimed at meeting customer needs and ensuring a positive customer experience. • I have a high level of learning ability, easily adapting to new tasks and technologies. • always in touch.Technical Support
Community ManagementProduct ConceptTime ManagementCultural AdaptationOrganizational DevelopmentMultitaskingProblem SolvingEmotional ToneCommunication SkillsLiteracyCustomer Service - $5 hourly
- 0.0/5
- (0 jobs)
Good communication skills gained through my experience in Sales and Customer Services. Creating and keeping deadlines. Strategic thinking during a crisis management scenario. Building a strong client relationship during a negotiation scenario. Team work: supportive, organized, co-coordinator, deliverer, open-minded. Interpersonal skills: listener, adviser, professional, co-operative. Customer orientation: welcoming, friendly, caring, approachable, diplomatic.Technical Support
Phone CommunicationCustomer Service - $18 hourly
- 0.0/5
- (0 jobs)
I am a Full Stack Developer passionate about computers, writing code and learning technologies that can improve people's lives.Technical Support
Network EngineeringWeb Development ConsultationCustomer SupportSecurity AnalysisInformation SecuritySoftware QAQuality AssuranceWeb DevelopmentWeb Application - $25 hourly
- 0.0/5
- (0 jobs)
I am a passionate customer support expert driven by solving complex technical and non technical issues.Technical Support
Customer Service - $14 hourly
- 4.7/5
- (50 jobs)
I'm customer Service Pro, I am always willing to help other team members. I am experienced with Zendesk, Uservoice, email support, Word, Excel, Google Docs, Five9, LivePerson,live help, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 10 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I am also able to perfom marketing compaign using different platforms as AC and other emailing systems. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise. I have a strong and excellent command in written and verbal English. I have experience in both inbound and outbound campaigns. I also handled Live Chat Support and Ticket Handling. • I am looking for new and challenging responsibilities in order to continue my outsourcing career path and I want to establish a good working relationship with all my Clients. I am very committed in providing fast and quality work, I am looking forward to have a long professional with my Clients. • Strong analytical, communication and leadership skills. • Computer literate and Internet savvy Aside from these, I also have experience as a Virtual Assistant, Lead Generator and a Project Manager. I am expert in using different Ticketing tools like, Zendesk and Kayako. I also have several years of experience using and managing different CRMs like, Salesforce, SugarCRM, ZOHO and a lot more.Technical Support
Cold CallingSocial Media MarketingTelemarketingOutbound SalesCustomer SupportMarketing AutomationPhone Support Want to browse more freelancers?
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