Hire the best Technical Support Specialists in Istanbul, TR

Check out Technical Support Specialists in Istanbul, TR with the skills you need for your next job.
  • $50 hourly
    🔹Highly skilled IT Specialist with premier support capabilities. 🔹Efficient communicator in English. 🔹Unwavering commitment to responsiveness. 🔹Over a thousand hours logged on Upwork. 🔹Successfully completed more than 60 projects on Upwork. 🔹Bringing 22 years of IT experience to the table. 🔹Available full-time and open to relocation. As a certified System Administrator, Developer, Programmer, and Project Manager, I am the professional you seek assistance from. I hold LPI (101 & 102) and RHCE certifications and have a well-rounded skill set in the IT sphere, from automation to development across mobile, desktop, and web platforms. Over the past 15 years, I've acquired significant experience across a broad spectrum of software and systems. Notably, my skills include: 1. **Linux System Administration**: I've worked with numerous Linux systems since 2006, starting with Fedora, then CentOS and Ubuntu, managing their installation, configuration, and maintenance. 2. **Scripting**: I take immense pleasure in scripting, particularly for automation. I've honed my skills in Linux (bash) and Windows (AutoIT - batch) scripting, automating tasks even without command-line interfaces. 3. **Hosting Services**: I am proficient in handling various control panels for hosting and administration like cPanel, Plesk, ISPconfig, Webmin, Usermin, AWS, DigitalOcean, and Rackspace, among others. I can also manage standalone software like Apache, MySQL Server, and other servers. 4. **VPN Services**: I've installed and configured servers for VPN services, including PPTP and OpenVPN, and developed custom control panels for clients. I am proud to be the solo developer of vpnplatform (vpnplatform.org/team). 5. **Malware Mitigation**: I can clean your Windows systems of malware and secure them effectively. I've even developed an app, "Automated Malware Wizard," for comprehensive malware cleaning and system updating. 6. **Networking**: As a former ISP CEO, I delivered internet services to over 200 local subscribers at Hamad ISP. 7. **VOIP**: Experienced in Asterisk and Asterisk GUI installations. 8. **Virtualization**: Proficient with VMware and VirtualBox, complementing my hosting service capabilities. 9. **Email List Management**: I can effectively manage and clean your email lists, ensuring they stay away from SPAM lists. 10. **Web Development**: Proficient in HTML/CSS/PHP/MySQL/JavaScript for web page development. 11. **Other skills**: Experience with Oracle Databases, Android, and Java programming. I am always available for contact via email, SMS, or phone call, and ready to relocate if needed. I respect my work, ensuring confidentiality while dedicating my utmost effort. As the leader of a team of IT specialists, I can provide a holistic solution to your IT needs, from mobile to web development. Our mission is to deliver beyond your expectations. Please note: I am flexible with my availability and open to relocation. Currently, I reside in Istanbul, Turkey. Best regards, Ahmed Hamad
    Featured Skill Technical Support
    Docker
    Zabbix
    Network Monitoring
    Jenkins
    OpenVPN
    Amazon ECS
    Virtualization
    Linux System Administration
    Network Administration
    Terraform
    Ubuntu
    CentOS
  • $20 hourly
    Greetings, I am Deniz, a seasoned professional with extensive experience in various Customer Service departments. Fluent in German, English, and Turkish, I have leveraged my linguistic proficiency at a professional level in workplaces across Germany and Switzerland. Here are some of the strengths and services I bring to the table: Multilingual Proficiency: Fluent in German, English, and Turkish. Technical Proficiency: Experienced in utilizing Salesforce, Zendesk, and E-commerce platforms. Harmonious Team Player: Known for fostering a positive and collaborative work environment. Solution-Oriented: Adept at analyzing complex problems, adhering to company policies and procedures, and taking initiative when necessary. Effective Communication: Possessing excellent verbal and written communication skills, including formal business language and email etiquette. Interdepartmental Collaboration: Familiar with seamless interdepartmental communication and workflow. Organized Professional: Maintaining a high level of organization and professionalism in the workplace. Customer-Centric: Committed to resolving customer issues promptly and ensuring positive feedback. Diverse Support Experience: Well-versed in both phone and email support, with over a year of experience in technical support. Quick Learner: With a background in engineering, I am skilled at quickly grasping new concepts and technologies. Task Management: Eager to efficiently manage tasks, always striving for customer satisfaction. Feel free to reach out if you are interested in collaborating. I look forward to the opportunity. Best regards, Deniz
    Featured Skill Technical Support
    Administrative Support
    WordPress
    Remote Connection Support
    Telecommunications
    Troubleshooting
    SaaS
    Microsoft Office
    Slack
    Phone Support
    Email Support
    Zendesk
    Customer Support
    Customer Service
    Salesforce
  • $40 hourly
    4 years of professional senior support engineer role for Microsoft support has gave me a chance to support middle to large companies and schools for their business needs and learn. In the last 3 years - I'm focused on providing the data and the document migration support where I can call myself an expert now! I can help your organization to move. I migrate mailboxes "From" and/or "To" ├── Google Workspace (Gmail) ├── Exchange Online (M365) ├── IMAP server(hosting mail server) ├── Goddady-Hosted Microsoft 365 ├── Hosted Exchange on-prem ├── GroupWise ├── Lotus Notes ├── Zimbra ├── Google Groups ├── Microsoft 365 Groups ├── Microsoft 365 Shared Mailbox ├── Public Folders from Microsoft 365 ├── Public Folders from Hosted Exchange on-prem ├── M365 Personal Archives and more.. I migrate documents "From" and/or "To" ├── Dropbox ├── Google Drive ├── One Drive ├── SharePoint ├── Google Shared Drives ├── Microsoft Teams contact me for more..
    Featured Skill Technical Support
    Microsoft Exchange Server
    Google Workspace
    System Administration
    Microsoft Azure
    Data Migration
    Office 365
    Email Deliverability
    Microsoft Active Directory
    Google Cloud Platform
    Microsoft Exchange Online
  • $25 hourly
    I'm system support specialist at private company. My experinces are linux and windows system installation, management of Fortigate, Kerio Control and PFSense firewalls, solving user issues, bulk email marketing, administration of office 365 accounts.
    Featured Skill Technical Support
    Bulk Marketing
    Email Security
    Email Deliverability
    PfSense
    Linux
    Email Support
    Network Administration
    MySQL
    DNS
    MailWizz
    Email Marketing Strategy
    Email Campaign Setup
    Email Marketing
  • $10 hourly
    Hello, I am a dedicated and experienced customer support specialist with a passion for helping clients achieve their goals. With a proven track record of providing exceptional support services, I am skilled in resolving customer inquiries, providing technical assistance, and ensuring customer satisfaction. Additionally, I am effective in social engineering, allowing me to establish deeper connections with clients and better address their needs. My communication skills, problem-solving abilities, and attention to detail demonstrate that I am an ideal candidate for meeting your customer support needs. I am committed to delivering high-quality service and building strong relationships with clients. Let me help you provide the best customer support experience to your customers.
    Featured Skill Technical Support
    Social Media Management
    Customer Service
    Customer Care
    Multitasking
    Time Management
    Customer Satisfaction
    Problem Solving
    Communication Skills
    Customer Support
  • $20 hourly
    Highly skilled Technical Support Specialist, Network Analyst, and Customer Service Representative with extensive skills and +10 years experience in technical support, customer service and help desk environments. I have fluent English, Russian and native Turkish language. I have the required technical and communication skills to work with international companies. I was educated at Sveradonetsk Technical University(STI), Ukraine, Kiev and have Bachelor Degree in Computer Science.
    Featured Skill Technical Support
    Office 365
    Microsoft SharePoint Administration
    Linux System Administration
    Customer Support
    PHP
    Microsoft Exchange Online
    Web Hosting
    Russian
    English
  • $10 hourly
    Shopify Experience • Set up and configure a Shopify online store. • Customize the store's theme, layout, and design elements. • Add and manage product listings, including images, descriptions, prices, and inventory. • Create collections and categories to organize products for easy navigation. • Manage product variants such as size, color, and style options. • Set up and customize payment gateways to facilitate secure transactions. • Configure shipping options, rates, and tracking integrations. • Implement discounts, promotions, and coupon codes. • Manage customer accounts, orders, and order fulfillment. • Monitor and analyze website traffic, sales, and customer behavior. • Optimize SEO settings to improve the store's visibility in search engines. • Integrate third-party apps and extensions to add functionality (e.g., reviews, social media integration). • Handle customer inquiries, feedback, and support requests. • Regularly update and maintain the store's content, images, and product information. • Monitor and manage inventory levels and restock products as needed. • Ensure a seamless and user-friendly checkout process for customers. • Stay updated with Shopify platform updates, trends, and best practices. • Troubleshoot technical issues and liaise with Shopify support if required. • Continuously improve the website's user experience and conversion rates. • Implement security measures to protect customer data and payment information. Amazon FBA Wholesale: • Product Research: Thorough analysis to identify high-demand, profitable products. • Supplier Research: Finding reliable suppliers who offer quality products at competitive prices. • Brand Contacting: Establishing connections with brands to negotiate deals and collaborations. • Brand Relationships: Nurturing strong and lasting partnerships with brands to ensure consistent supply. • Supplier Communication: Engaging in effective communication through calls, emails, etc., to maintain a seamless supply chain. • Advanced Use of Keepa: Leveraging Keepa for insightful data interpretation, aiding in pricing and sourcing decisions. • Comprehensive Catalog Scanning: Utilizing scanning tools like Scan Unlimited for in-depth brand product catalog analysis. • Data Management: Efficiently managing information using Google Sheets, Excel, etc., for organized decision-making. • Optimized Business Processes: Implementing strategies to streamline workflows, ensuring efficiency and profitability. • Continuous Adaptation: Adapting to market trends and adjusting sourcing strategies for sustained success. • Product Procurement: Efficiently sourcing products from selected suppliers while optimizing costs. • Profit Calculations: Analyzing costs, fees, and pricing to ensure healthy profit margins. • Buy Box Strategy: Implementing tactics to secure the Buy Box and increase visibility. Amazon FBA Private Lable: • Product Research: Thoroughly researching products meeting desired criteria for demand, competition, and profit potential. • Amazon Tools Utilization: Leveraging tools such as Jungle Scout, Helium 10, AMZScout, Keepa, Viral Launch, InventoryLab, SellerApp, Tactical Arbitrage, RevSeller, etc., for data-driven decision-making. • Sourcing Strategy: Identifying reliable suppliers for product creation while ensuring quality and cost-effectiveness. • Unique Product Description: Crafting compelling and informative product descriptions to attract and engage customers. • PPC Campaign Management: Creating and optimizing Pay-Per-Click campaigns for enhanced product visibility and sales. • Keyword Optimization: Strategically incorporating relevant keywords for improved search ranking. • Branding Development: Establishing a distinct brand identity to stand out in the marketplace. • Product Packaging Design: Creating appealing and functional packaging to enhance the customer experience. • Quality Control: Ensuring product quality through rigorous testing and inspection before shipping. • Launch Strategy: Planning a well-executed product launch for maximum impact. • Review Management: Soliciting and managing product reviews to build trust and credibility. • Listing Optimization: Optimizing product listings with high-quality images, clear bullet points, and engaging content. • Market Trends Monitoring: Staying updated on market trends and adapting strategies accordingly. • Inventory Management: Maintaining optimal inventory levels to prevent stockouts and overstocking. • Competition Analysis: Continuously analyzing competitors' strategies to refine your own approach. • Customer Service Excellence: Providing exceptional customer support to ensure satisfaction and loyalty. • Continuous Learning: Actively staying informed about Amazon policies, algorithm changes, and industry developments.
    Featured Skill Technical Support
    Customer Service Analytics
    CRM Software
    ERP Software
    Data Analytics & Visualization Software
    Data Analysis
    Adobe Audition
  • $6 hourly
    Hello, I'm Kunzul, a Customer Support Specialist and Office Manager with 4 years of experience helping business owners manage customer complaints, reduce response times, track invoices, and ensure no request goes unanswered. I’ve worked with international clients in the USA, Turkey, Russia, and Canada, solving service bottlenecks and keeping businesses running smoothly. I fix customer service chaos whether it’s organizing messy inboxes, ensuring warranty claims aren’t delayed, managing refunds efficiently, or setting up a system where every inquiry gets handled on time. I have helped generate 50+ Yelp reviews for a family-owned business, boosting its credibility and customer engagement. I know how frustrating it is when: 🔴 Your inbox is overflowing, and you can’t tell what needs urgent attention. 🔴 Customers ask the same questions, wasting your team’s time. 🔴 Refunds and chargebacks pile up due to mishandled issues. 🔴 Your business relies on word-of-mouth, but unhappy customers aren’t leaving reviews. 🔴 You’re too busy running the business to follow up with every client. That’s where I come in. I SPECIALIZE IN ⬇️ ✅ Live Chat & Email Support – Fast, professional responses to every inquiry. ✅ Customer Complaint Resolution – Turning frustrated customers into repeat clients. ✅ CRM Setup & Optimization – Ensuring no customer request slips through the cracks. ✅ Order Processing & Billing – Managing invoices, warranties, refunds, and follow-ups. ✅ Automation & Workflows – Reducing repetitive tasks so your team can focus on growth. ✅ Team Coordination & Hiring – Finding, training, and managing customer support teams. Tools & Platforms: ⭐ Housecall Pro, Freshdesk, Yelp, Olark, Square (for customer support & business management) ⭐ Slack, Zoom, Microsoft Office, Google Suite (internal team collaboration) ⭐ Instagram, Facebook, LinkedIn for (for business growth & customer engagement) I offer short-term and long-term support, bringing efficiency, reliability, and peace of mind so you can focus on growing your business instead of putting out fires. 💡 Let’s eliminate customer service headaches and keep your clients happy!
    Featured Skill Technical Support
    Office Management
    Project Management Professional
    Brand Strategy
    Communication Skills
    CRM Automation
    Customer Service
  • $19 hourly
    A young man who can speak 5 languages and who's interested in studying new things everyday. Who lived in many countries and knows many things about different cultures , loves computers and crypto . Can learn and adapt to any job fast.
    Featured Skill Technical Support
    Online Chat Support
    Zendesk
    Customer Support
    Cryptography
    English
    Cryptocurrency
    Active Listening
    Content Writing
    Education
    Tech & IT
  • $20 hourly
    As a technical support professional, I am dedicated to providing excellent customer service while resolving complex technical issues. With a strong background in troubleshooting, problem-solving, and communication, I am confident in my ability to assist customers in resolving any technical challenges they may encounter. My technical expertise includes hardware and software support for a wide range of devices and systems, including computers, mobile devices, networking equipment, and peripherals. I am skilled in identifying and diagnosing issues, researching solutions, and providing clear and concise instructions to customers. In addition to my technical skills, I am also experienced in managing customer relationships and providing top-notch customer service. I am committed to ensuring that all customers receive timely and efficient support, and I always strive to go above and beyond to exceed their expectations. Overall, I am a driven and dedicated technical support professional with a passion for helping customers succeed. Whether working independently or as part of a team, I am committed to delivering exceptional technical support and providing customers with the solutions they need to thrive in today's technology-driven world.
    Featured Skill Technical Support
    Virtual Assistance
    Systems Engineering
    Antivirus & Security Software
    Technical Project Management
    Cybersecurity Management
    Computer Maintenance
    IT Support
    Tech & IT
    Helpdesk
  • $20 hourly
    I'm personable and conscientious CSM with 3+ years in customer service management. Strong communication skills. Team player with an eye for details. - Confident user in Microsoft Office and Google documents, spreadsheets, and knowledge of Zendesk; - Customer orientated; - Problem solving; - Attentive to details.
    Featured Skill Technical Support
    amoCRM
    Google
    Google Docs
    Google Docs API
    Customer Service
    Zendesk
  • $15 hourly
    Dependable and versatile professional, passionate about delivering exceptional customer experiences and crafting engaging, high-quality content with a background in customer service and content writing. I bring a unique combination of excellent communication skills and a talent for crafting engaging, tailored content. In customer service, I’m committed to delivering exceptional experiences, handling inquiries, resolving issues, and building strong client relationships with empathy and efficiency. My content writing skills span blog posts, articles, product descriptions, marketing materials, social media, and website copy, always tailored to engage the audience and drive results. With a strong attention to detail and a dedication to quality, I am skilled at adapting my style to suit different brands and audiences. I’m here to help you enhance customer satisfaction and boost your content’s effectiveness—let’s work together to reach your goals.
    Featured Skill Technical Support
    Graffiti
    Server
    Techno
    Technical Project Management
    Community Management
    Phone Communication
    Customer Service
  • $6 hourly
    Dynamic and ambitious student pursuing a double major in Psychology and Management Information Systems (MIS) with a 100% scholarship at Işık University. I bring a unique blend of analytical and human-centric skills, allowing me to bridge the gap between technology and human behavior. Fluent in English, I specialize in understanding complex challenges and delivering creative solutions. Top skills include data analysis, user experience design, project coordination, and content writing. My passion lies in leveraging psychological insights to enhance business strategies, optimize processes, and create impactful brand experiences. As a highly motivated learner with a strong academic background, I am eager to contribute fresh perspectives and dedicated effort to projects that make a difference. Let’s collaborate and turn ideas into meaningful results!
    Featured Skill Technical Support
    Technical Project Management
    Customer Service
    Community Management
  • $10 hourly
    Hi there! I'm an enthusiastic and detail-oriented professional with experience in providing exceptional customer service. Here's how I can help your business: Customer Communication Excellence: Skilled at handling inquiries, resolving issues, and building strong customer relationships to ensure satisfaction. Efficient Problem Solver: I work quickly and effectively to identify customer needs and find the best solutions. Adaptable and Proactive: Whether through email, live chat, or other platforms, I excel in delivering fast and accurate responses that enhance customer loyalty. Organized and Tech-Savvy: Comfortable with CRM tools, ticketing systems, and other technologies that streamline customer service processes.
    Featured Skill Technical Support
    Technical Project Management
    Customer Service
  • $15 hourly
    I’m a developer experienced in building websites for small and medium-sized businesses. Whether you’re trying to win work, list your services, or create a new online store, I can help.
    Featured Skill Technical Support
    Community Management
    Technical Project Management
    Customer Service
  • $30 hourly
    PORTFOLIO & PROGRAM & PROJECT MANAGEMENT PROFESSIONAL 18+ years of experience in telecommunications, defence and space industry, having a chance to work in different positions from project management to business unit head. Skilled in portfolio and program/project management professional with a PMP certification. I have participated in Group PMO establishment. Had a Bachelor of Science (BSc) focused in Electronics and Telecommunications Engineering from Istanbul Technical University.
    Featured Skill Technical Support
    Customer Service
    Technical Project Management
    Phone Communication
  • $5 hourly
    llo, my name is Mohammed, and I specialize in Arabic language services, including writing, proofreading, and content editing. I have a strong passion for creating engaging and high-quality content, ensuring clarity and accuracy in every piece of writing. Whether you need creative content, article rewriting, or professional proofreading, I am here to help. My goal is to deliver well-crafted texts that effectively communicate your message. Let’s work together to achieve your content goals!
    Featured Skill Technical Support
    Microsoft Office
    Data Entry
    Problem Solving
    Live Chat Software
    Email Support
    Phone Communication
    Customer Service
  • $13 hourly
    PROFESSIONAL SUMMARY Dedicated customer service representative with over 2 years of experience in the BPO industry. Proven track record as a top agent, skilled in handling inquiries, resolving complaints, and ensuring customer satisfaction. Strong communication and analytical skills, eager to contribute to a positive team environment.
    Featured Skill Technical Support
    Time Management
    Salesforce CRM
    Jira
    Zendesk
    Phone Communication
    Customer Service
  • $10 hourly
    ### **Mamon Zanba – Creative Freelancer & Digital Specialist** I’m Mamon Zanba, a passionate freelancer specializing in **graphic design, web development, content writing, and photography**. With a keen eye for detail and a drive for perfection, I help businesses and individuals craft compelling visuals, engaging content, and functional digital experiences. #### **My Expertise:** - **Graphic Design & Branding** – Crafting unique visual identities that make an impact. - **Web Development** – Building sleek, user-friendly websites tailored to client needs. - **Content Writing** – Delivering clear, engaging, and SEO-optimized content. - **Photography & Visual Storytelling** – Capturing powerful moments through a creative lens.
    Featured Skill Technical Support
    Community Management
    Phone Communication
    Server
    Customer Service
  • $5 hourly
    "What I do best is analyzing complex problems and coming up with practical solutions. I am confident in my ability to effectively communicate with people, bring teams together, and drive projects to their goals. I am particularly strong in [insert specific skill or area here, for example: 'data analysis', 'content creation', 'design'], and I pay attention to detail without losing sight of the bigger picture. My creative mindset and results-oriented approach are what define me at a glance."
    Featured Skill Technical Support
    Community Management
    Customer Service
  • $70 hourly
    Müşteri memnuniyetini ön planda tutan, çözüm odaklı ve teknolojiye hakim bir müşteri hizmetleri temsilcisi olarak, Microsoft gibi global bir firmada kullanıcı deneyimini iyileştirmek ve en iyi hizmeti sunmak istiyorum. Müşterilerin teknik ve hesap yönetimi ile ilgili sorunlarını çözmek. Microsoft ürünleri hakkında destek sağlamak ve sorunları hızlı şekilde yönlendirmek. CRM sistemleri kullanarak müşteri taleplerini takip etmek ve raporlamak. %X müşteri memnuniyeti artışı sağlamak (Varsa ölçülebilir başarılar ekleyin).
    Featured Skill Technical Support
    Graffiti
    Customer Service
  • $12 hourly
    🚀 Sales Expert | Customer Service Pro | Sales Coach I don’t just sell—I build relationships, solve problems, and turn leads into loyal customers. With a strong background in sales, customer service, and coaching, I know how to close deals, handle objections, and train teams to hit (and exceed) their targets. What I Bring to the Table: ✅ Sales & Lead Conversion – Turning cold leads into paying customers with persuasive, trust-driven communication. ✅ Customer Service Excellence – Handling inquiries, resolving concerns, and keeping customers happy. ✅ Sales Coaching & Training – Helping teams master the art of selling with proven strategies. ✅ Target-Driven Mindset – I thrive on goals, challenges, and delivering results. ✅ CRM & Sales Tools Proficiency – Experience with platforms like Salesforce, HubSpot, and WhatsApp Business. I’m here to help businesses grow, boost revenue, and create a winning sales culture. Let’s connect and make it happen! 💬 Message me to discuss how I can help your business succeed!
    Featured Skill Technical Support
    Sales Coaching
    Employee Motivation
    Team Building
    Coaching
    Public Speaking
    Arabic
    Turkish
    English
    Problem Solving
    Time Management
    Zoho CRM
    Active Listening
    Customer Service
    Phone Communication
  • $15 hourly
    I am Buse Taşçı, 21 years old. I graduated from university in 2024, I am a Foreign Trade graduate. During my university life, I had the opportunity to improve myself by attending various trainings and conferences. I am currently actively looking for a full-time job.
    Featured Skill Technical Support
    Server
    Phone Communication
    Customer Service
  • $10 hourly
    I can do customer representation and project management for small and medium-sized businesses. I am currently actively working as a store manager under the Xiaomi brand in Türkiye. I am here to help you with my years of experience in exchanging ideas and creating and developing projects.
    Featured Skill Technical Support
    Customer Service
    Phone Communication
    Community Management
  • $15 hourly
    👋 Hi there! I’m Ahlam, a results-driven Digital Marketing & Customer Service Specialist. With 2+ years of experience in customer service as a Call Center Representative, I have developed strong communication skills, problem-solving abilities, and a deep understanding of client relations. Now, as a Digital Marketing Assistant, I help businesses grow their online presence through strategic marketing techniques, content creation, and social media management. 💡 What I Offer: ✔️ Customer Support & Relationship Management ✔️ Digital Marketing & Social Media Strategy ✔️ Content Writing & Brand Storytelling ✔️ Email Marketing & Campaign Optimization ✔️ SEO & Online Visibility Improvement I’m passionate about creating engaging content, helping brands connect with their audience, and delivering excellent customer experiences. Whether you’re looking for a dedicated customer support agent or a skilled digital marketer to elevate your brand, I’m here to help! 📩 Let’s connect and grow your business together!
    Featured Skill Technical Support
    Server
    Technical Project Management
    Community Management
    Phone Communication
    Customer Service
  • $25 hourly
    Have a good communications skills. Ability to solve problems quickly. Solve-complex problems. Resolving problems on technologies outside my expertise. Earned several vendor certifications ( Microsoft , Cisco , EXIN, CWNP ). Technical Skills : Operating Systems and Networking  Linux : Red Hat, Ubuntu GUI only  TCP/IP networking and related services (DNS, DHCP, routing, ..)  Microsoft Windows NT4, 2000, XP, VISTA, WIN7, WIN 8.1 , Win 10  Apple : Mavericks , Yosemite , El Capitan, Sierra, High Sierra Virtualisation Platforms  VMWare  Sun VirtualBox  Microsoft Hyper Virtual Server Applications  Windows Server Systems: from 2000 till 2019 Security  ISA 2004, ISA 2006 , TMG , Sophos, Barracuda.  Virtual Private Networking PPTP, IPSec, SSH, SSL, OpenVPN, ACS ..  Network and Vulnerability scanning (Nessus, Wireshark, nmap, GFI, ..)  Symantec Anti-Virus, Kaspersky Network Management, Monitoring & Deployment  Monitoring: Nagios, Spiceworks, Managengine  PXE boot & Wireshark Backup & recovery  Symantec/Veritas Backup Exec, Arcserve backup  Acronis Wireless LAN  CISCO AP, CISCO WLC, ARUBA , XIRRUS, Aerohive, TP-Link, UBiQUiTi , EnGenius.  BSS , ESS , DS.  Design Indoor/ Outdoor Network, Site Survey.  IEEE 802.11 Desktop Applications  Windows Server Based Computing (Terminal Services, Citrix, desktop management, ..)  Gnome Desktop environments, Ubuntu Desktop system E-mail solution  Microsoft Exchange & Outlook  Google G-Suite  Microsoft Office 365
    Featured Skill Technical Support
    Microsoft Outlook
    Web Hosting
    Bitrix24
    Windows 11 Administration
    Google Workspace Administration
    Technical Translation
    WordPress
    Game Testing
    Managed Services
    Computer Network
    System Administration
    Desktop Support
  • $35 hourly
    I have a Bachelor's degree in Management Information Systems (English) from Medipol University, and I am a certified NoSQL and SQL Database Administrator. I have been working as a Database Administrator at Ithinka Information Technologies since July 2021, where I provide consultation to customers on database matters, recommend best practices and solutions, and administer databases in a 24x7 business-critical environment. In my current role, I use my skills in NoSQL, SQL, and performance tuning to monitor SQL job failures, debug, analyze, resolve, document, and escalate priority issues. I also work with NoSQL databases such as Couchbase and Hadoop, and I have experience in installing, tuning, and administering clusters. I am passionate about learning new technologies and improving my database skills, and I value collaboration, communication, and customer satisfaction.
    Featured Skill Technical Support
    Couchbase Server
    Microsoft SQL Server
    Linux
    SQL
    Apache Hadoop
    Microsoft SQL Server Administration
    Database Management System
    Database
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