Hire the best Technical Support Specialists in Atlanta, GA
Check out Technical Support Specialists in Atlanta, GA with the skills you need for your next job.
- $35 hourly
- 5.0/5
- (0 jobs)
Highly skilled IT professional with a proven track record of driving transformative projects and delivering exceptional technical support. Strengths include proactive problem-solving, process optimization, and leadership in critical situations. Key accomplishments include: • Spearheaded a Mobile Device Management project for 2,000+ iPads, boosting productivity by 40% and reducing security incidents by 60% • Efficiently managed 8,000 annual Help Desk tickets, achieving a 95% customer satisfaction rating • Mitigated a critical phishing scam security breach, improving Microsoft Security Score by 80% • Revolutionized employee onboarding for 500+ new hires, reducing time by 50% and increasing accuracy by 95% • Generated 100 multimedia support articles, increasing self-service utilization by 40% and reducing ticket volume by 45% Holds an Associate of Arts degree from the University of Louisiana at Monroe, CompTIA Security+ CE certification, and Certified Agile Scrum Master from Star 6 Sigma Global Academy. Extensive experience in the U.S. Air Force managing large-scale computer assets and ensuring network security.Technical SupportTech & ITTechnical Project ManagementPhone Communication - $35 hourly
- 0.0/5
- (0 jobs)
Are you ready to transform your online presence and drive real results? As a seasoned virtual event manager with a strong academic foundation and extensive industry expertise, I'm here to help you create impactful digital gatherings that captivate, inspire, and convert. With a Bachelor's degree in Public Relations, a Master's in Digital Communications, and currently pursuing a part-time MBA in Marketing, I bring a unique blend of theoretical knowledge and practical skills to every project. My five years of professional experience in virtual event management has equipped me with the expertise to handle every aspect of your online events, from concept to execution. Webinars and virtual events offer numerous benefits for your business: - Build authority and trust by showcasing your expertise - Grow professional relationships globally - Raise brand awareness through ongoing content sharing - Qualify leads and accelerate your sales pipeline - Scale your marketing efforts efficiently - Engage your audience more deeply than traditional marketing channels Whether you're hosting a webinar, conference, workshop, or networking session, trust me to deliver a polished, professional, and memorable experience that exceeds your expectations. From lead generation to brand amplification, I'll help you harness the power of virtual events to supercharge your marketing strategy. Let's revolutionize your online presence together! Services Offered Event Conceptualization and Strategy Development - Define event objectives and target audience - Create unique event concepts aligned with client goals - Develop comprehensive event strategies Platform Selection and Setup - Choose and configure optimal virtual event platforms - Customize event environments for branding consistency - Ensure smooth integration with existing systems Agenda Creation and Speaker Coordination - Craft compelling event schedules and timelines - Source and coordinate speakers and panelists - Manage speaker communication and content submission Registration and Ticketing Management - Set up efficient registration processes - Implement ticketing systems and payment gateways - Monitor and analyze registration data Marketing and Promotion - Develop targeted promotional materials (emails, social media posts, etc.) - Execute multi-channel marketing campaigns - Optimize event listings for maximum visibility Technical Support and Troubleshooting - Conduct thorough technical checks and rehearsals - Provide real-time technical assistance during events - Resolve issues promptly to minimize downtime Attendee Experience Enhancement - Design engaging activities and interactive elements - Implement gamification strategies - Facilitate networking opportunities Data Collection and Analytics - Set up tracking and reporting tools - Analyze event performance metrics - Prepare comprehensive post-event reports Content Creation and Curation - Produce high-quality visual aids and presentations - Curate relevant content for pre- and post-event engagement - Coordinate with external content providers Project Management and Timeline Oversight - Create and maintain detailed project timelines - Coordinate with vendors and stakeholders - Ensure timely completion of all event-related tasks Budgeting and Cost Control - Establish and manage event budgets - Negotiate with suppliers and vendors - Identify cost-saving opportunities Risk Management and Contingency Planning - Identify potential risks and develop mitigation strategies - Create backup plans for critical aspects of the event - Ensure compliance with relevant regulations and policies Post-Event Evaluation and Follow-Up - Conduct attendee surveys and gather feedback - Analyze event performance against set objectives - Provide recommendations for future improvements Custom Solutions and Special Requests - Tailor services to meet unique client needs - Develop innovative solutions for complex challenges - Collaborate with specialized professionals when requiredTechnical SupportContent StrategyContent Management SystemLead GenerationSurvey Data AnalysisMarketing PresentationZoom Video ConferencingGraphic DesignPresentation DesignContent CreationEvent MarketingVideo EditingDigital Project ManagementDigital MarketingWebinar - $150 hourly
- 5.0/5
- (6 jobs)
My photography skills include capturing special images for you at events such as galas, parties, conferences, and shooting promotional materials for performing artists, businesses and individuals. My mission is to make you feel your most beautiful and relaxed while creating the amazing images that you want.Technical SupportLifestyle PhotographyEvent PhotographyPhoto RetouchingModel PhotographyProduct TestingApp Usability AnalysisVoice-OverImage EditingHardware TroubleshootingAdobe PhotoshopPhotographyPhoto EditingEnd User Technical Support - $34 hourly
- 0.0/5
- (0 jobs)
I’m an innovative seamstress with wonderful work on hand for display. I have been sewing since the age of 5 and looking for any individual who is looking to have anything altered or made.Technical SupportCustomer ServiceTech & IT - $50 hourly
- 0.0/5
- (0 jobs)
I'm a seasoned technology professional with a passion for leveraging innovation to drive efficiency and success. With a strong background in IT project management and Salesforce administration, I'm well-equipped to tackle complex challenges and implement transformative solutions. As a Salesforce Administrator, I've mastered the art of analyzing data, building interactive business applications, and automating workflows to optimize operations and uphold industry best practices. My Lean Six Sigma Yellow Belt and Green Belt certifications underscore my commitment to delivering excellence and continuous improvement. In my role as an AI Technical Analyst, I've collaborated with cross-functional teams to enhance AI applications in healthcare, automating critical industry processes. I excel in resolving technical issues, documenting procedures, and providing unwavering support to internal users. Throughout my career, I've embraced mentorship and knowledge-sharing, both as an Information Technology Mentor and by consistently updating and enhancing internal knowledge base systems. As a Power Host and All-Star Host, I can also help a Host or Team scale their business with a proven track record using our proprietary app created in Host to assist in managing your fleet. My dedication to achieving results, coupled with my expertise in project management, sets me apart. I'm eager to continue contributing to the world of technology and development, ensuring success from project inception to completion. Let's connect and explore how I can help drive transformative change for your organization.Technical SupportBug Tracking & ReportsSalesforce LightningAutomationApexSalesforce CRMSalesforce - $45 hourly
- 5.0/5
- (4 jobs)
Hi there! I’m Shaun J. I specialize in helping businesses elevate their brands, increase online presence, and drive measurable growth through creative strategy, web design, and PLR (Private Label Rights) product design. With a unique blend of niched-experience in digital content creation, PLR design, and digital branding, I collaborate with E-commerce entrepreneurs and service-based businesses ready to transform their virtual footprint and stand out in competitive markets. Here’s how I can support your success: ✨ PLR Product Design & Branding: From engaging digital products to beautifully crafted PLR assets, I deliver designs that captivate audiences and reflect your brand’s voice. 💻 Web Design & Technical Support: I build user-friendly, high-conversion websites with the ongoing support you need to stay secure, optimized, and positioned for growth. 📧 Email & Product Marketing: My personalized campaigns help clients boost engagement and improve conversion rates, with strategic messaging tailored to resonate with your target audience. ✍️ Content Strategy & Copywriting: Compelling, audience-driven content builds trust and authority—two essentials for successful PLR and digital product marketing. 📈 Demand Generation & Growth Marketing: Using data-driven growth strategies, I focus on scaling your business, attracting new customers, and keeping loyal clients engaged. 🤖 AI Integration & Automation: For clients ready to leverage AI, I provide step-by-step guidance on integrating AI tools to enhance workflows, streamline PLR product creation, and strengthen customer relationships. With over a decade in digital design and strategy, I’m here to bring your vision to life with solutions that drive results. If you’re looking to amplify your brand and thrive in the digital marketplace, let’s connect! Together, we’ll make your brand and products stand out.Technical SupportProduct Ad CampaignProduct Catalog Setup & OptimizationMarketing AnalyticseBay ListingEtsy ListingProduct ListingsWeb DesignCopywritingSocial Media Account SetupEcommerce Backup & MigrationSocial Media Content CreationProduct DesignEcommerce SEOEcommerce Store Setup - $18 hourly
- 5.0/5
- (1 job)
I work in the healthcare field, but I am currently injured. I can only work online jobs for the time being but I am very proficient.Technical SupportTechnical Project ManagementServerPhone CommunicationMicrosoft WordMicrosoft ExcelCustomer Service - $45 hourly
- 0.0/5
- (0 jobs)
Aptitude, Excellence and Empathy – this is what I would bring to any position. I have over a decade of experience designing and delivering impactful training programs for diverse audiences, I am eager to bring my expertise to an organization committed to advancing professional development. In my previous roles, I have successfully transformed complex technical concepts into engaging, learner-centric training experiences. At Oracle Corporation, I delivered training to over 5,000 global participants, driving user proficiency and generating over $10 million in revenue. Similarly, at OneTrust, I transitioned their in-person training programs to a scalable virtual format, empowering over 5,000 users across regions while maintaining high engagement and satisfaction rates. These accomplishments demonstrate my ability to craft innovative training solutions that support both learner and organizational success. Key highlights of my qualifications include: * Curriculum Development Expertise: Proficient in the ADDIE methodology, I create adaptable, outcome-focused learning materials tailored to varied learning preferences and business goals. * Technical Training Proficiency: Skilled in delivering training on advanced platforms and tools, including RFPio, Seismic, and Skilljar, as well as privacy, compliance, and risk management software. * Collaboration and Leadership: Partnered with cross-functional teams to ensure training aligns with product updates and strategic goals, as evidenced during my tenure at QAD and KNAPP. * Innovative Delivery Methods: Leveraged cutting-edge technologies to enhance virtual learning experiences, saving over $50,000 per session by localizing training efforts for KNAPP’s U.S. operations. * Participated in the scoping, developing, and delivery of private and custom training as needed per customer or management request. I am passionate about empowering individuals and teams to achieve their full potential through meaningful training programs. My ability to balance technical depth with accessibility ensures that learners at all levels gain actionable insights to drive performance.Technical SupportSeismicGoogle WorkspaceMicrosoft TeamsDoceboCamtasiaRelationship BuildingPublic SpeakingProblem SolvingCritical Thinking SkillsCurriculum DesignTraining PresentationTraining & DevelopmentTech & ITCustomer Service - $75 hourly
- 0.0/5
- (0 jobs)
Driving efficiency, innovation, and profitability across complex operations is my passion—and my specialty. I believe that every challenge presents an opportunity for growth. My mission is to transform complex operations into streamlined, high-performing systems that drive customer satisfaction through the use of technology. With a strong foundation in project management, analytics, and operations, I have led cross-functional teams, managed multimillion-dollar budgets, and leveraged data-driven insights to optimize processes. My technical toolkit includes Smartsheet, Microsoft Projects, Jira, and IBM Cognos Analytics, and I’m currently pursuing PMP certification to further enhance my skill set. In my current role, I've demonstrated my adaptability and resilience by leading a $6M CapEx software deployment, delivering a major project 90 days ahead of schedule, and achieving a 32% reduction in consulting rates. My leadership in operations during the global pandemic resulted in the successful adaptation of a new process, improving efficiency and reducing risks. If you're looking for a results-driven, people-oriented Operations or Project Manager who can turn challenges into opportunities, let’s connect today to explore how I can bring value to your team.Technical SupportComputer SkillsData EntryMicrosoft OfficeEmail CommunicationMicrosoft ExcelHelpdeskWordPressPomodoro Technique - $65 hourly
- 0.0/5
- (0 jobs)
AI Image Creation: Specialized in creating hyper-realistic AI-generated imagery with expertise in commercial and creative applications. Delivering professional-grade visuals through advanced prompt engineering and technical optimization. Core Expertise Photo-realistic AI image creation Advanced prompt engineering Commercial product visualization Environmental and architectural renders Portrait and character development Technical Proficencies AI Image Generation Mastery of multiple AI image generation platforms Advanced composition and lighting techniques High-resolution output optimization Custom style development and implementation Quality control and consistency management Specialized Services Product photography simulation Marketing campaign visuals Brand identity assets Editorial and commercial imagery Project Approach Detailed creative brief development Multiple iteration options High-resolution deliverables Consistent quality standards Regular progress updates Technical Stack AI Platforms: Midjourney, DALL-E, Stable Diffusion, ComfyUI File Management: Google Drive Project Management: Notion, Trello, JIRA Product Management: Results-driven Product Manager with 6+ years of experience in digital product development and customer care technology. Skilled in mobile app development, API integration, and agile methodologies. Proven track record of improving user engagement, streamlining workflows, and enhancing customer support systems. Adept at cross-functional collaboration and translating complex technical concepts into user-friendly products. PM with a background in customer service and customer retention. I have experience optimizing customer accounts by exporting data via custom scripting, as well as triaging bugs. I often assist customers with their setup by troubleshooting accounts, features and configurations through chat, email, and the occasional screen share. Other times, duties include updating technical documentation.Technical SupportCommunication EtiquetteGenerative AI Prompt EngineeringDigital TransformationScrumJavaAPIAsanaHTMLHelpdeskProduct KnowledgeCustomer SupportCustomer RetentionEmail SupportZendesk - $20 hourly
- 5.0/5
- (1 job)
Hello, my name is Christian and thank you for taking the time to read this a little about me I’m a hard-working individual and I love over seeing obstacles and making sure that nothing is going to stop me from reaching my goals. I am currently going through certifications and courses to get my UX and IT certifications and I look forward to working with all of you and hopefully I can get my foot in the door into the tech world and get a greater understanding of that hands on experienced. I’m looking for.Technical SupportData EntryUsability TestingUI/UX PrototypingUX WireframeUX ResearchFigmaPresentation SlidePhone CommunicationGoogle DocsGoogle SlidesCustomer ServiceTech & IT - $12 hourly
- 5.0/5
- (2 jobs)
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.Technical SupportTechnical Project ManagementPhone CommunicationCustomer ServiceActive Listening - $25 hourly
- 5.0/5
- (1 job)
I am looking for a remote job that involves virtual assistance. If you are looking for someone that can help your customers via online chat I am a great person for that. I strive to be a helpful person both professionally and personally and have a passion in helping people.Technical SupportAdministrative SupportData EntryPhone CommunicationCustomer Service - $15 hourly
- 0.0/5
- (1 job)
I’m a developer experienced in building websites for small and medium-sized businesses. Whether you’re trying to win work, list your services, or create a new online store, I can help.Technical SupportPhone CommunicationCold CallingCustomer ServiceSales & Marketing - $35 hourly
- 0.0/5
- (0 jobs)
I am a seasoned digital marketing professional with experience on the agency, media, client and social sides of the industry. Over the years I've developed a deep understanding of diverse industry verticals, allowing me to craft tailored strategies that deliver impactful results. My expteritse includes: Paid Media strategy and management Analytics & Performance tracking CRM and email marketing Project managementTechnical SupportData AnalyticsDigital MarketingMedia AnalyticsProject ManagementMicrosoft ExcelMicrosoft Office - $30 hourly
- 0.0/5
- (0 jobs)
Client Relations maestro with a mind for product development and adaptive solutions. My long journey began in the Marine Corps and has taken me from VA to NYC and now ATL. While Active Duty I made my mark on the Marine Corps Combat Development Command (MCCDC) by implementing IT solutions and processes that earned me a Navy/Marine Corps Achievement Medal (NAM). While in NYC I handled the configuration and installation of the lights, sound, cameras, and network tech on the initial now-iconic NYC Ferry waterway vessels. Post Pandemic shut down I switched gears into Production Assistant work, getting an up-close-andpersonal view of some absolutely stellar productions like Spiderman: No Way Home and Season 3 of HBO's Succession. Now in ATL I've switched, re-entering the corporate space and hoping to bring my years of unique experiences to a growing cutting-edge organization. If you're looking for a disciplined-but-adaptable,Technical SupportLeadership SkillsSoft Skills TrainingProject DeliverySalesforceBusiness IntelligencePhone CommunicationTechnical Project ManagementTech & IT - $20 hourly
- 0.0/5
- (0 jobs)
I am a social media marketing specialist, and content creator and affiliate marketer * mechanical devices (9 years) * microsoft office (2 years) * Customer Service (5 years) * Medical Terminology (4 years) * Receptionist * Training * Filing * Microsoft Excel * CNA * CPR * Customer Service Skills * Data Entry * Vital Signs * Microsoft Word * Medical Records * Billing * Hoyer Lift * Caregiving * Senior Care * Meal Preparation * Nursing * Medication Administration * Personal Assistant Experience * Developmental Disabilities Experience * Home Care * Laboratory Experience * EMR Systems * Office experience * Medical office experience * Employee orientation * Hospital Experience * Patient Care * Phlebotomy * Hospice Care * Laundry * Office Management * Critical Care Experience * Epic * Microsoft Outlook * Communication skills * Catheter care * Patient service * Patient monitoring * ICU Experience * Cerner * Supervising ExperienceTechnical SupportServerPhone CommunicationMicrosoft ExcelMicrosoft OfficeCustomer ServiceTech & IT - $15 hourly
- 5.0/5
- (1 job)
I am excited to learn and take on different challenges while undergoing the job experience. I'm driven to learn more and use my knowledge to help those around me. Currently, I'm a computer science student who is looking for opportunities to gain more knowledge and experience.Technical SupportJavaCustomer ServicePythonTech & IT - $40 hourly
- 0.0/5
- (0 jobs)
CAREER SUMMARY Motivated and dependable professional with years of expertise in fast-paced environment utilizing excellent Customer Service and Client Relations experience. Highly valued and respected for expertise and keen insight in following policy, developing, and implementing strategic plans, and obtaining desired results. Proficient in job execution and proven track record of success in compliance, detail responsiveness, process improvement and leadership. AREAS OF EXPERTISE Microsoft Office * Customer Service * Administrative Support * Quality Assurance * Client Relations Client Support ?Data Entry/Data Integrity * Critical Thinker * Reports/Documentation * Payment Processing Administrative Support * Communication Skills ?Training and Development ?Professionalism Task Management * Process Improvement * Conflict Resolution * LeadershipTechnical SupportAdministrative SupportPhone CommunicationCustomer ServiceMicrosoft ExcelData Entry - $30 hourly
- 0.0/5
- (0 jobs)
Im a administration assistant as well customer service love working with people work in offices for more than15 yearsTechnical SupportTech & ITPhone CommunicationCustomer Service - $25 hourly
- 0.0/5
- (0 jobs)
Summary: Seeking to obtain a position that utilizes my interpersonal, communication, and technical skills. I have demonstrated experience across a wide range of industries mainly focusing on customer service, management, and relationships.Technical SupportPhone CommunicationCustomer Service - $30 hourly
- 0.0/5
- (0 jobs)
Dynamic Customer Success Professional with a proven track record in client relationship management and strategic engagement. Skilled in enhancing customer satisfaction and loyalty through tailored solutions and proactive communication. Passionate about building, maintaining, and growing customer relationships to improve the overall support experience.Technical SupportTechnical Project ManagementCustomer Service - $11 hourly
- 0.0/5
- (0 jobs)
I am a results-driven operations manager with a proven ability to lead teams, build strong client relationships, and solve problems effectively. With years of experience in customer service, contract management, and mentorship, I bring a versatile skill set to any project or organization I work with. What I Do Best: Operations Management: I ensure seamless operations by adhering to company policies, maintaining compliance, and fostering a collaborative work environment. Client Relationship Management: I excel at building trust and satisfaction by responding to inquiries, resolving issues efficiently, and maintaining long-term relationships. Leadership & Mentorship: I have a passion for guiding teams and mentoring individuals, helping them achieve personal growth and professional excellence.Technical SupportCommunity ManagementTechnical Project ManagementCustomer Service - $19 hourly
- 0.0/5
- (0 jobs)
Professional Summary Detail-oriented and reliable professional with 4 years of experience in data entry, customer support, and medical data management. Adept at managing multiple tasks while maintaining a high level of accuracy and customer satisfaction. Eager to bring exceptional communication skills and availability for a remote customer chat support, data entry, or medical data management role. Key Skills * High-speed typing (75 WPM) * Data management software (Microsoft Excel, Google Sheets, EHR systems) * Chat support software (Zendesk, Freshdesk) * Medical data entry (patient records, insurance, HIPAA compliance) * Sterile processing and instrument sterilization * Excellent written communication * Conflict resolution and problem-solving * Time management and multitaskingTechnical SupportMedical RecordsData EntryPhone CommunicationCustomer Service - $33 hourly
- 0.0/5
- (0 jobs)
* PROFESSIONAL SUMMARY Results-driven medical professional with extensive experience in administrative support and customer service within healthcare settings. Proven track record in managing front office operations, including billing, records management, and team coordination. Seeking to leverage strong organizational and leadership skills to transition into a managerial role in data entry or customer service at a reputable organization. * CORE COMPETENCIES * Leadership & Team Management * Customer Service Excellence * Data Entry & Records Management * Medical Billing & Coding * Insurance Verification & Appeals * Performance Metrics & Process Improvement * Technical Proficiency: EPIC, QuickBooks, Microsoft Office Suite (Excel, Word, PowerPoint) * HIPAA Compliance & Regulations * Effective Communication & Problem Solving Skills * Records Management * Medical Coding * Medical Billing * HIPAA * Property management * Management * Medicare * Project management * ManagementTechnical SupportTechnical Project ManagementCustomer ServicePhone Communication - $38 hourly
- 3.7/5
- (6 jobs)
Greetings! I’m Lydia, a dedicated and detail-oriented Virtual Assistant with over 20 years of experience in providing top-tier support to businesses of all sizes. My journey began in large corporations, but I quickly realized that my true passion lies in delivering personalized, impactful service. That’s why I transitioned to virtual assistance, where I can make a meaningful difference by helping startups and medium-sized businesses thrive. My career started in customer service with leading retail companies, where I mastered industry-standard software and consistently exceeded performance metrics. My success in these roles propelled me to a supervisory position in a major shipping company’s call center. There, I honed my leadership and team training skills, managing a dynamic group of agents while ensuring exceptional service delivery. This experience solidified my operations management and communication abilities, which are crucial in both team leadership and customer interaction. Driven by ambition and a love for technology, I ventured into technical support, joining two of the largest Internet Service Providers in the U.S. Through rigorous on-the-job training and self-study, I developed the expertise to quickly diagnose and resolve technical issues. My proficiency in applications like SuperOps, Salesforce, Zendesk, and Help Scout, among others, enabled my progression to a tier II technical support agent. So, what makes me an expert in Customer Service, Technical Support, and Administrative Assistance? It’s my unwavering commitment to upholding your company’s standards, my passion for delivering world-class support, and my relentless pursuit of exceeding both client and customer expectations. I invite you to visit my website at lionssharevirtualassistant.com to learn more about how I can contribute to your business’s success. I look forward to discussing how I can help you achieve your goals.Technical SupportCustomer ServiceExecutive SupportAccount ManagementCustomer SupportContent WritingManagement SkillsTime ManagementCommunication SkillsWritingSocial Media ManagementOnline Chat Support - $20 hourly
- 0.0/5
- (0 jobs)
Objective Experienced Member Support Specialist with a strong background in claims processing, customer service, and healthcare benefits. Committed to delivering high-quality service, resolving complex issues, and ensuring compliance with healthcare policies. Skilled in handling sensitive information with a focus on customer satisfaction and detail-oriented service delivery.Technical SupportTechnical Project ManagementZimbra Collaboration SuiteVMWareAdministrative SupportConsultation SessionDirect MarketingCustomer RetentionClient ManagementCustomer CareAWS AppSyncCRM SoftwarePhone CommunicationCustomer Service Want to browse more freelancers?
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