Hire the best Technical Support Specialists in Brooklyn, NY
Check out Technical Support Specialists in Brooklyn, NY with the skills you need for your next job.
- $55 hourly
- 5.0/5
- (2 jobs)
I am an account manager with a solid background in cultivating client loyalty, enhancing digital presence, driving customer retention, and implementing cutting-edge digital strategies to propel business growth.
Technical Support
Client ManagementKey Account ManagementTroubleshootingCustomer SupportProject ManagementCustomer OnboardingUpsellingMicrosoft OfficeZendeskJiraAsanaSalesforceAccount Management - $34 hourly
- 0.0/5
- (0 jobs)
Highly Motivated and detailed-oriented experienced Customer Support Specialist with over 10 years of expertise in delivering exceptional customer support via email, chat and phone. Proficient in using PeopleSoft, Jobvite, E-Verify, Siebel CRM, Password Management & Reset Tools (OIM) and Genesys Cloud System to manage customer interaction and resolve technical issues is seeking a full-time remote Customer Service Representative position to utilize my strong interpersonal skills, excellent time management, and problem-solving abilities. Committed to maintaining high productivity and efficiency while contributing to organizational success, as well we dedicated to continuous learning and growth for excelling in dynamic work environments. My Skills and Abilities are as follows: • CRM Platforms: Proficient in PeopleSoft CRM, Siebel CRM; adaptable to learning new systems like Zendesk · Remote Collaboration: Skilled in Microsoft Teams, Zoom, and other collaboration tools · Data Management: Strong data entry skills with high accuracy and attention to detail · Multichannel Support: Experienced in handling inquiries via phone, email, chat, and SMS · Technical Proficiency: Expertise in navigating multiple screens and applications, troubleshooting common technical issues · Work Efficiency: Ability to multitask and excel independently or collaboratively in remote environments · Customer Service Expertise: Successfully managed high-volume inbound/outbound calls with a focus on problem-solving and sound judgment · Confidentiality: Experienced in handling sensitive situations with professionalism and maintaining confidentiality · Communication Skills: Excellent written, verbal, and interpersonal communication skills · Organizational Skills: Self-disciplined, detail-oriented, flexible, and adaptable • Proficient in Password Management & Reset Tools (OIM), Siebel CRM, PeopleSoft, Genesys Cloud System, Jobvite, E-Verify database
Technical Support
Customer SatisfactionEnglishProfessional ExperienceProfessional ToneEmail SupportJobvitePeopleSoftOracle SiebelCRM SoftwarePhone SupportMultitaskingMicrosoft TeamsPhone CommunicationCustomer Service - $30 hourly
- 5.0/5
- (5 jobs)
Highly organized expert with experience managing operational activities and students. Talented at using data-driven processes and advanced technologies to increase efficiency and reduce costs. Strong communication and problem-solving skills, and poised when managing a wide range of tasks.
Technical Support
Salesforce CRMSalesforceManagement SkillsTech & ITFinancial ReportSalesAgile Software DevelopmentDatabase Management SystemCustomer ServiceBusiness ManagementProduct BacklogAgile Project ManagementProject Management - $25 hourly
- 0.0/5
- (0 jobs)
I’m a hard working person who is fluent in English and always available to answer calls and set up meetings. I’m always on the phone and ready to get things done very quick and efficient. On top of that I’m able to add listings,customer service and be a virtual assistant. 1. Able to be a VA by answering email and phone calls. 2.customer service - always able to answer customers and respond to them in a proper way. 3. Good with excel and can create spreadsheets to help your business.
Technical Support
Phone CommunicationCustomer Service - $23 hourly
- 0.0/5
- (0 jobs)
Passionate content creator and marketer with a love for technology, AI. Always eager to learn, innovate, and create engaging experiences. Multitasker, hardworking, and driven to make an impact.
Technical Support
TechnoTechnical Project ManagementPhone CommunicationServerCustomer Service - $18 hourly
- 0.0/5
- (0 jobs)
I’m an experienced tech specialist that helps people with their basic needs including bug, glitches, and or their phone plans, storage. When it comes down to computers I am able to help others with cleaning up space in their computer, help updating software. I’m currently 3 months away from graduating Princeton university to officially get my diploma. I can help you with all your tech needs as I will always deliver.
Technical Support
TechnoTech & ITTechnical Project ManagementPhone CommunicationCustomer Service Want to browse more freelancers?
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